The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Watford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 55 56 56
Rank change year-on-year
+1 0
Permanent jobs requiring a Technical Support 11 3 10
As % of all permanent IT jobs located in Watford 2.06% 0.80% 2.67%
As % of the Job Titles category 2.10% 0.85% 2.78%
Number of salaries quoted 5 3 10
Average salary £21,000 £35,000 £41,500
Average salary % change year-on-year
-40.00% -15.66%
90% offered a salary of more than £16,500 £34,600 £29,000
10% offered a salary of more than £55,000 £35,000 £43,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Watford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Watford
Permanent IT job ads with a match in the
Job Titles category
525 351 360
As % of all permanent IT jobs located in Watford 98.50% 93.10% 96.00%
Number of salaries quoted 382 276 229
Average salary £45,000 £39,000 £42,500
Average salary % change year-on-year
+15.38% -8.23%
90% offered a salary of more than £26,500 £27,500 £27,500
10% offered a salary of more than £58,450 £57,500 £58,700
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Watford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Watford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Watford

Technical Support
Salary Trend in Watford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Watford region.

Technical Support Salary Trend in Watford

Technical Support
Salary Histogram in Watford

This chart provides a salary histogram for IT jobs citing Technical Support across the Watford region over the 3 months to 17 September 2014.

Technical Support Salary Histogram in Watford

Technical Support
Top 30 Related IT Skills in Watford

For the 6 months to 17 September 2014, IT jobs across the Watford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 20 (83.33%) LAN
2 19 (79.17%) Microsoft
3 13 (54.17%) MS Office
3 13 (54.17%) MS Excel
3 13 (54.17%) Citrix
3 13 (54.17%) Pharmaceutical
3 13 (54.17%) Legal
3 13 (54.17%) Network Management
4 10 (41.67%) Linux
5 8 (33.33%) Windows
5 8 (33.33%) Active Directory
5 8 (33.33%) Firewall
5 8 (33.33%) Red Hat Enterprise Linux
6 7 (29.17%) VPN
7 6 (25.00%) C
7 6 (25.00%) ITIL
7 6 (25.00%) E-Commerce
7 6 (25.00%) MS Exchange
7 6 (25.00%) ISDN
7 6 (25.00%) PBX
7 6 (25.00%) VoIP
7 6 (25.00%) WAN
7 6 (25.00%) DHCP
7 6 (25.00%) DNS
7 6 (25.00%) Terminal Services
7 6 (25.00%) CheckPoint
7 6 (25.00%) Windows Server 2003
7 6 (25.00%) MPLS
7 6 (25.00%) Finance
7 6 (25.00%) Manufacturing

Technical Support
Top Related IT Skills in Watford by Category

For the 6 months to 17 September 2014, IT jobs across the Watford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (25.00%) MS Exchange
1 6 (25.00%) Exchange Server 2007
1 6 (25.00%) Lync
2 2 (8.33%) Oracle Application Server
2 2 (8.33%) Apache
2 2 (8.33%) Tomcat
Applications
1 13 (54.17%) MS Office
1 13 (54.17%) MS Excel
Business Applications
1 2 (8.33%) RiskWrite
Cloud Services
1 6 (25.00%) PaaS
Communications & Networking
1 20 (83.33%) LAN
2 8 (33.33%) Firewall
3 7 (29.17%) VPN
4 6 (25.00%) DNS
4 6 (25.00%) MPLS
4 6 (25.00%) VLAN
4 6 (25.00%) PBX
4 6 (25.00%) VoIP
4 6 (25.00%) WAN
4 6 (25.00%) DHCP
4 6 (25.00%) ISDN
Database & Business Intelligence
1 2 (8.33%) RDBMS
1 2 (8.33%) PostgreSQL
1 2 (8.33%) Relational Database
General
1 13 (54.17%) Pharmaceutical
1 13 (54.17%) Legal
2 6 (25.00%) Manufacturing
2 6 (25.00%) Retail
2 6 (25.00%) Finance
3 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.33%) J2EE
2 1 (4.17%) COM
Miscellaneous
1 6 (25.00%) Mathematics
2 2 (8.33%) Enterprise Software
2 2 (8.33%) Clustering
3 1 (4.17%) Handset
Operating Systems
1 10 (41.67%) Linux
2 8 (33.33%) Red Hat Enterprise Linux
2 8 (33.33%) Windows
3 6 (25.00%) Windows Server 2012
3 6 (25.00%) Windows Server 2003
3 6 (25.00%) Windows Server 2008
Processes & Methodologies
1 13 (54.17%) Network Management
2 6 (25.00%) Mentoring
2 6 (25.00%) Coaching
2 6 (25.00%) ITIL
2 6 (25.00%) E-Commerce
3 2 (8.33%) Statistical Analysis
3 2 (8.33%) Computer Security
3 2 (8.33%) Performance Monitoring
4 1 (4.17%) Disaster Recovery
Programming Languages
1 6 (25.00%) C
2 2 (8.33%) Java
2 2 (8.33%) SQL
2 2 (8.33%) Shell Script
2 2 (8.33%) Bash Shell
Qualifications
1 6 (25.00%) Degree
System Software
1 8 (33.33%) Active Directory
2 6 (25.00%) Terminal Services
2 6 (25.00%) VMware ESX
2 6 (25.00%) VMware Infrastructure
Vendors
1 19 (79.17%) Microsoft
2 13 (54.17%) Citrix
3 6 (25.00%) CheckPoint
3 6 (25.00%) VMware
4 2 (8.33%) EnterpriseDB
4 2 (8.33%) Red Hat
4 2 (8.33%) Oracle
4 2 (8.33%) JBoss