The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
First Line Support Engineer
Rank 197 193 169
Rank change year-on-year
-4 -24
Permanent jobs requiring a 1st Line Support Engineer 5 1 1
As % of all permanent IT jobs located in the West Midlands 0.095% 0.021% 0.023%
As % of the Job Titles category 0.099% 0.022% 0.024%
Number of salaries quoted 5 1 1
Average salary £19,000 £17,000 £19,000
Average salary % change year-on-year
+11.76% -10.52%
UK excluding London average salary £19,000 £19,250 £21,000
% change year-on-year
-1.29% -8.33%
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5030 4566 4118
As % of all permanent IT jobs located in the West Midlands 95.37% 95.50% 95.13%
Number of salaries quoted 4188 4010 3490
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £60,000 £58,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
1st Line Support Engineer
England

1st Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands 1st Line Support Engineer Jobs Demand Trend

1st Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the West Midlands region.

West Midlands 1st Line Support Engineer Salary Trend

1st Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the West Midlands region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Coventry - 3 £19,000 -
Warwickshire - 3 £19,000 -
Staffordshire -2 1 £18,000 +5.88%
Shropshire - 1 £19,000 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 27 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the West Midlands region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 8 (88.89%) Windows
2 7 (77.78%) MS Exchange
2 7 (77.78%) Microsoft
3 6 (66.67%) Active Directory
3 6 (66.67%) DNS
4 5 (55.56%) Cisco
4 5 (55.56%) Citrix
4 5 (55.56%) Apache
4 5 (55.56%) SQL Server
4 5 (55.56%) DDNS
4 5 (55.56%) Windows 2000 Server
5 4 (44.44%) Windows Server 2008
5 4 (44.44%) Firewall
5 4 (44.44%) Windows Server 2003
5 4 (44.44%) MS Excel
6 3 (33.33%) MCSE
6 3 (33.33%) MS Office
6 3 (33.33%) MCP
6 3 (33.33%) Microsoft Certification
7 2 (22.22%) TCP/IP
8 1 (11.11%) Terminal Services
8 1 (11.11%) Cisco IOS
8 1 (11.11%) IIS
8 1 (11.11%) Windows NT
8 1 (11.11%) Citrix Certification
8 1 (11.11%) LAN
8 1 (11.11%) WAN

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the West Midlands region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (77.78%) MS Exchange
2 5 (55.56%) Apache
3 1 (11.11%) IIS
Applications
1 4 (44.44%) MS Excel
2 3 (33.33%) MS Office
Communications & Networking
1 6 (66.67%) DNS
2 5 (55.56%) DDNS
3 4 (44.44%) Firewall
4 2 (22.22%) TCP/IP
5 1 (11.11%) Cisco IOS
5 1 (11.11%) LAN
5 1 (11.11%) WAN
Database & Business Intelligence
1 5 (55.56%) SQL Server
Operating Systems
1 8 (88.89%) Windows
2 5 (55.56%) Windows 2000 Server
3 4 (44.44%) Windows Server 2008
3 4 (44.44%) Windows Server 2003
4 1 (11.11%) Windows NT
Qualifications
1 3 (33.33%) MCSE
1 3 (33.33%) MCP
1 3 (33.33%) Microsoft Certification
2 1 (11.11%) Citrix Certification
System Software
1 6 (66.67%) Active Directory
2 1 (11.11%) Terminal Services
Vendors
1 7 (77.78%) Microsoft
2 5 (55.56%) Cisco
2 5 (55.56%) Citrix