The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank - 210 -
Permanent jobs requiring a 1st Line Support Engineer 0 5 0
As % of all permanent IT jobs located in the West Midlands - 0.099% -
As % of the Job Titles category - 0.10% -
Number of salaries quoted 0 5 0
Average salary - £22,000 -
UK excluding London average salary £21,250 £21,000 £20,500
% change year-on-year
+1.19% +2.43%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5468 4892 4144
As % of all permanent IT jobs located in the West Midlands 96.05% 96.68% 96.24%
Number of salaries quoted 4556 4250 3413
Average salary £42,500 £38,500 £37,500
Average salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the West Midlands

1st Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the West Midlands region.

1st Line Support Engineer Salary Trend in the West Midlands

1st Line Support Engineer
Top 23 Related IT Skills in the West Midlands

For the 6 months to 12 February 2016, IT jobs across the West Midlands region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 3 (50.00%) Windows 8
1 3 (50.00%) Windows
1 3 (50.00%) Windows XP
1 3 (50.00%) Active Directory
1 3 (50.00%) Degree
2 2 (33.33%) Exchange Server 2003
2 2 (33.33%) MS Exchange
2 2 (33.33%) Firewall
2 2 (33.33%) Windows Server
3 1 (16.67%) 3Com
3 1 (16.67%) Cisco
3 1 (16.67%) CCNA
3 1 (16.67%) HP
3 1 (16.67%) Nortel
3 1 (16.67%) Cisco Certification
3 1 (16.67%) Avaya
3 1 (16.67%) Windows Server 2003
3 1 (16.67%) Mitel
3 1 (16.67%) Logistics
3 1 (16.67%) Huawei
3 1 (16.67%) ITIL
3 1 (16.67%) Security Cleared
3 1 (16.67%) Windows Server 2008

1st Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 12 February 2016, IT jobs across the West Midlands region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) Exchange Server 2003
1 2 (33.33%) MS Exchange
Communications & Networking
1 2 (33.33%) Firewall
Operating Systems
1 3 (50.00%) Windows
1 3 (50.00%) Windows 8
1 3 (50.00%) Windows XP
2 2 (33.33%) Windows Server
3 1 (16.67%) Windows Server 2003
3 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Logistics
Qualifications
1 3 (50.00%) Degree
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
2 1 (16.67%) Security Cleared
System Software
1 3 (50.00%) Active Directory
Vendors
1 1 (16.67%) 3Com
1 1 (16.67%) Avaya
1 1 (16.67%) Cisco
1 1 (16.67%) HP
1 1 (16.67%) Huawei
1 1 (16.67%) Mitel
1 1 (16.67%) Nortel