The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 219 211 205
Rank change year-on-year
-8 -6
Permanent jobs requiring a 1st Line Support Engineer 3 1 3
As % of all permanent IT jobs located in the West Midlands 0.052% 0.019% 0.056%
As % of the Job Titles category 0.055% 0.020% 0.058%
Number of salaries quoted 3 1 3
Average salary £17,000 £19,000 £19,000
Average salary % change year-on-year
-10.52% -
UK excluding London average salary £20,500 £21,000 £20,000
% change year-on-year
-2.38% +5.00%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5484 5105 5135
As % of all permanent IT jobs located in the West Midlands 94.28% 94.48% 95.27%
Number of salaries quoted 4570 4308 4311
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the West Midlands

1st Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the West Midlands region.

1st Line Support Engineer Salary Trend in the West Midlands

1st Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the West Midlands region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire -7 3 £17,000 -10.52%
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 July 2015, IT jobs across the West Midlands region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 9 (100.00%) Windows
2 8 (88.89%) Active Directory
3 7 (77.78%) Windows Server 2008
3 7 (77.78%) Windows Server 2012
4 6 (66.67%) MS Exchange
4 6 (66.67%) Microsoft
5 5 (55.56%) MS Office
5 5 (55.56%) Citrix
6 4 (44.44%) MS Excel
6 4 (44.44%) Windows Server 2003
7 3 (33.33%) Terminal Services
7 3 (33.33%) Degree
7 3 (33.33%) Microsoft Certification
7 3 (33.33%) TCP/IP
7 3 (33.33%) VPN
7 3 (33.33%) Exchange Server 2010
7 3 (33.33%) Data Centre
8 2 (22.22%) VMware Infrastructure
8 2 (22.22%) Exchange Server 2013
8 2 (22.22%) SQL Server 2008
8 2 (22.22%) DNS
8 2 (22.22%) Windows XP
8 2 (22.22%) Linux
8 2 (22.22%) SQL Server 2005
8 2 (22.22%) Firewall
8 2 (22.22%) Manufacturing
8 2 (22.22%) VMware
8 2 (22.22%) Teamcenter
8 2 (22.22%) SQL Server
8 2 (22.22%) DHCP

1st Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 July 2015, IT jobs across the West Midlands region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (66.67%) MS Exchange
2 3 (33.33%) Exchange Server 2010
3 2 (22.22%) Exchange Server 2013
4 1 (11.11%) Exchange Server 2007
Applications
1 5 (55.56%) MS Office
2 4 (44.44%) MS Excel
Business Applications
1 2 (22.22%) Teamcenter
Communications & Networking
1 3 (33.33%) TCP/IP
1 3 (33.33%) VPN
2 2 (22.22%) DNS
2 2 (22.22%) DHCP
2 2 (22.22%) Firewall
3 1 (11.11%) VoIP
3 1 (11.11%) Internet
Database & Business Intelligence
1 2 (22.22%) SQL Server
1 2 (22.22%) SQL Server 2000
1 2 (22.22%) SQL Server 2005
1 2 (22.22%) SQL Server 2008
General
1 2 (22.22%) Manufacturing
Miscellaneous
1 3 (33.33%) Data Centre
Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows Server 2012
3 4 (44.44%) Windows Server 2003
4 2 (22.22%) Linux
4 2 (22.22%) Windows XP
5 1 (11.11%) Windows 7
5 1 (11.11%) Windows 8
Processes & Methodologies
1 1 (11.11%) ITIL
1 1 (11.11%) Time Management
Qualifications
1 3 (33.33%) Microsoft Certification
1 3 (33.33%) Degree
2 1 (11.11%) MCTS
2 1 (11.11%) MCP
2 1 (11.11%) MCSA
System Software
1 8 (88.89%) Active Directory
2 3 (33.33%) Terminal Services
3 2 (22.22%) VMware Infrastructure
Vendors
1 6 (66.67%) Microsoft
2 5 (55.56%) Citrix
3 2 (22.22%) VMware
4 1 (11.11%) Cisco
4 1 (11.11%) Apple
4 1 (11.11%) Salesforce.com
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £12 per day
Posted: 2 days ago