The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 208 183 199
Rank change year-on-year
-25 +16
Permanent jobs requiring a 3rd Line Support Engineer 14 28 5
As % of all permanent IT jobs located in the West Midlands 0.25% 0.51% 0.10%
As % of the Job Titles category 0.26% 0.54% 0.11%
Number of salaries quoted 14 24 4
Average salary £40,000 £31,500 £33,750
Average salary % change year-on-year
+26.98% -6.66%
90% offered a salary of more than £30,000 £23,000 £29,525
10% offered a salary of more than £45,000 £39,200 £40,250
UK excluding London average salary £34,000 £32,500 £34,000
% change year-on-year
+4.61% -4.41%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5348 5176 4597
As % of all permanent IT jobs located in the West Midlands 95.48% 95.13% 94.88%
Number of salaries quoted 4465 4406 3923
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the West Midlands region.

3rd Line Support Engineer Salary Trend in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the West Midlands region over the 3 months to 19 September 2014.

3rd Line Support Engineer Salary Histogram in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 10 £40,000 +53.84% 1
Staffordshire -16 1 £25,000 +8.69%
Coventry -19 1 £40,000 +26.98%
Worcestershire - 1 £30,000 -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 September 2014, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 22 (68.75%) MS Exchange
1 22 (68.75%) Citrix
2 21 (65.63%) Windows
3 20 (62.50%) VMware
4 19 (59.38%) Microsoft
5 18 (56.25%) Cisco
6 17 (53.13%) Active Directory
7 16 (50.00%) HP
7 16 (50.00%) Firewall
8 14 (43.75%) XenDesktop
8 14 (43.75%) Exchange Server 2010
9 13 (40.63%) XenApp
9 13 (40.63%) VMware Infrastructure
9 13 (40.63%) Windows Server 2008
9 13 (40.63%) SAN
9 13 (40.63%) DNS
10 12 (37.50%) NetApp
11 11 (34.38%) Hyper-V
11 11 (34.38%) Windows Server 2012
12 10 (31.25%) SCCM
12 10 (31.25%) SCOM
12 10 (31.25%) Exchange Server 2003
12 10 (31.25%) DHCP
13 9 (28.13%) Symantec
13 9 (28.13%) Microsoft Certification
13 9 (28.13%) Cisco ASA
13 9 (28.13%) Exchange Server 2013
14 8 (25.00%) XenServer
14 8 (25.00%) CheckPoint
14 8 (25.00%) ITIL

3rd Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 19 September 2014, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (68.75%) MS Exchange
2 14 (43.75%) Exchange Server 2010
3 10 (31.25%) Exchange Server 2003
4 9 (28.13%) Exchange Server 2013
5 5 (15.63%) Lync
5 5 (15.63%) Blackberry Enterprise Server
6 2 (6.25%) Exchange Server 2007
6 2 (6.25%) IIS
6 2 (6.25%) IBM Notes
7 1 (3.13%) Lotus Domino
7 1 (3.13%) Apache
7 1 (3.13%) SharePoint
Applications
1 7 (21.88%) MS Excel
2 2 (6.25%) MS Office
Communications & Networking
1 16 (50.00%) Firewall
2 13 (40.63%) DNS
2 13 (40.63%) SAN
3 10 (31.25%) DHCP
4 9 (28.13%) Cisco ASA
5 7 (21.88%) TCP/IP
6 5 (15.63%) VoIP
6 5 (15.63%) Cisco PIX
7 3 (9.38%) WAN
7 3 (9.38%) LAN
7 3 (9.38%) DDNS
8 1 (3.13%) Internet
8 1 (3.13%) iSCSI
8 1 (3.13%) NAS
8 1 (3.13%) IPsec
8 1 (3.13%) VLAN
8 1 (3.13%) Cisco IOS
Database & Business Intelligence
1 4 (12.50%) SQL Server
2 2 (6.25%) SQL Server 2005
2 2 (6.25%) SQL Server 2008
3 1 (3.13%) SQL Server 2000
3 1 (3.13%) MySQL
Libraries, Frameworks & Software Standards
1 5 (15.63%) COM
Miscellaneous
1 3 (9.38%) Client/Server
2 1 (3.13%) Clustering
2 1 (3.13%) Analytical Skills
Operating Systems
1 21 (65.63%) Windows
2 13 (40.63%) Windows Server 2008
3 11 (34.38%) Windows Server 2012
4 7 (21.88%) Windows Server 2003
5 3 (9.38%) Linux
6 2 (6.25%) Windows 2000 Server
7 1 (3.13%) Windows 7
7 1 (3.13%) Windows 8
7 1 (3.13%) Windows Vista
Processes & Methodologies
1 8 (25.00%) ITIL
2 6 (18.75%) Network Monitoring
3 4 (12.50%) Validation
4 1 (3.13%) Incident Management
4 1 (3.13%) Capacity Planning
4 1 (3.13%) Continuous Improvement
4 1 (3.13%) Project Management
4 1 (3.13%) Service Management
4 1 (3.13%) Disaster Recovery
4 1 (3.13%) Security Management
Programming Languages
1 4 (12.50%) SQL
Qualifications
1 9 (28.13%) Microsoft Certification
2 6 (18.75%) VMware Certified Professional (VCP)
2 6 (18.75%) MCSE
3 5 (15.63%) CCNA
3 5 (15.63%) Cisco Certification
4 4 (12.50%) MCITP
5 2 (6.25%) Citrix Certification
6 1 (3.13%) MCP
6 1 (3.13%) CCA
6 1 (3.13%) Degree
System Software
1 17 (53.13%) Active Directory
2 14 (43.75%) XenDesktop
3 13 (40.63%) VMware Infrastructure
3 13 (40.63%) XenApp
4 11 (34.38%) Hyper-V
5 8 (25.00%) XenServer
6 7 (21.88%) vSphere
7 6 (18.75%) Forefront TMG
8 5 (15.63%) IAG
8 5 (15.63%) UAG
8 5 (15.63%) ISA Server
8 5 (15.63%) Microsoft App-V
9 3 (9.38%) VMware Server
9 3 (9.38%) Terminal Services
Systems Management
1 10 (31.25%) SCCM
1 10 (31.25%) SCOM
2 5 (15.63%) Cacti
2 5 (15.63%) Symantec Enterprise Vault
2 5 (15.63%) WSUS
3 2 (6.25%) Backup Exec
Vendors
1 22 (68.75%) Citrix
2 20 (62.50%) VMware
3 19 (59.38%) Microsoft
4 18 (56.25%) Cisco
5 16 (50.00%) HP
6 12 (37.50%) NetApp
7 9 (28.13%) Symantec
8 8 (25.00%) CheckPoint
9 7 (21.88%) EMC
10 6 (18.75%) SonicWALL
11 5 (15.63%) SolarWinds
11 5 (15.63%) AppSense
12 3 (9.38%) WatchGuard
13 2 (6.25%) Lotus
13 2 (6.25%) Hitachi
14 1 (3.13%) Avaya
14 1 (3.13%) Acronis
Birmingham, West Midlands (County)
2Source Talent
Salary: Up to £45,000 per annum + Bonus + Benefits
Posted: 5 days ago