The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 211 179 189
Rank change year-on-year
-32 +10
Permanent jobs requiring a 3rd Line Support Engineer 15 25 9
As % of all permanent IT jobs located in the West Midlands 0.26% 0.48% 0.19%
As % of the Job Titles category 0.27% 0.50% 0.20%
Number of salaries quoted 15 24 7
Average salary £40,000 £32,250 £31,000
Average salary % change year-on-year
+24.03% +4.03%
90% offered a salary of more than £28,750 £25,400 £26,000
10% offered a salary of more than £45,000 £40,000 £55,000
UK excluding London average salary £33,500 £32,500 £33,000
% change year-on-year
+3.07% -1.51%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5468 4995 4520
As % of all permanent IT jobs located in the West Midlands 95.31% 95.73% 95.14%
Number of salaries quoted 4689 4270 3862
Average salary £38,500 £37,500 £37,500
Average salary % change year-on-year
+2.66% -
90% offered a salary of more than £24,000 £23,500 £25,000
10% offered a salary of more than £62,500 £56,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the West Midlands region.

3rd Line Support Engineer Salary Trend in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the West Midlands region over the 3 months to 21 October 2014.

3rd Line Support Engineer Salary Histogram in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -10 10 £43,750 +9.37%
Warwickshire -4 1 £27,500 -31.25%
Worcestershire -5 1 £30,000 +3.44%
Coventry -22 1 £40,000 +26.98%
Walsall - 1 £27,000 -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 October 2014, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 22 (81.48%) VMware
2 20 (74.07%) Windows
3 18 (66.67%) MS Exchange
4 17 (62.96%) Microsoft
5 14 (51.85%) Active Directory
5 14 (51.85%) Citrix
5 14 (51.85%) VMware Infrastructure
6 12 (44.44%) Cisco
7 11 (40.74%) MS Excel
8 10 (37.04%) HP
8 10 (37.04%) Exchange Server 2003
8 10 (37.04%) vSphere
8 10 (37.04%) Exchange Server 2010
9 9 (33.33%) SAN
9 9 (33.33%) Firewall
10 8 (29.63%) Microsoft Certification
10 8 (29.63%) Windows Server 2008
11 7 (25.93%) Hyper-V
11 7 (25.93%) XenServer
11 7 (25.93%) Windows Server 2012
11 7 (25.93%) DNS
11 7 (25.93%) NetApp
12 6 (22.22%) TCP/IP
12 6 (22.22%) MCSE
12 6 (22.22%) SCOM
13 5 (18.52%) SonicWALL
13 5 (18.52%) XenDesktop
13 5 (18.52%) VMware Certified Professional (VCP)
13 5 (18.52%) XenApp
13 5 (18.52%) CCNA

3rd Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 October 2014, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (66.67%) MS Exchange
2 10 (37.04%) Exchange Server 2003
2 10 (37.04%) Exchange Server 2010
3 3 (11.11%) Exchange Server 2007
3 3 (11.11%) Exchange Server 2013
4 2 (7.41%) SharePoint
4 2 (7.41%) IIS
4 2 (7.41%) Lync
5 1 (3.70%) IBM Notes
5 1 (3.70%) Lotus Domino
Applications
1 11 (40.74%) MS Excel
2 2 (7.41%) MS Office
Communications & Networking
1 9 (33.33%) SAN
1 9 (33.33%) Firewall
2 7 (25.93%) DNS
3 6 (22.22%) TCP/IP
4 5 (18.52%) LAN
4 5 (18.52%) WAN
4 5 (18.52%) DHCP
5 4 (14.81%) Cisco ASA
6 2 (7.41%) DDNS
6 2 (7.41%) NAS
7 1 (3.70%) Network Security
7 1 (3.70%) iSCSI
7 1 (3.70%) Cisco IOS
7 1 (3.70%) VLAN
7 1 (3.70%) Internet
Database & Business Intelligence
1 3 (11.11%) SQL Server
2 1 (3.70%) SQL Server 2008
2 1 (3.70%) SQL Server 2005
Miscellaneous
1 3 (11.11%) Client/Server
2 1 (3.70%) Analytical Skills
2 1 (3.70%) Replication
2 1 (3.70%) Clustering
Operating Systems
1 20 (74.07%) Windows
2 8 (29.63%) Windows Server 2008
3 7 (25.93%) Windows Server 2012
4 5 (18.52%) Windows Server 2003
5 2 (7.41%) Linux
6 1 (3.70%) Windows 2000 Server
6 1 (3.70%) Windows 7
6 1 (3.70%) Windows Vista
6 1 (3.70%) Windows 8
Processes & Methodologies
1 5 (18.52%) Validation
2 3 (11.11%) ITIL
3 2 (7.41%) Disaster Recovery
3 2 (7.41%) Network Monitoring
4 1 (3.70%) Incident Management
4 1 (3.70%) Capacity Planning
4 1 (3.70%) Continuous Improvement
4 1 (3.70%) Project Management
4 1 (3.70%) Service Management
4 1 (3.70%) Security Management
4 1 (3.70%) Business Continuity
Programming Languages
1 4 (14.81%) SQL
Qualifications
1 8 (29.63%) Microsoft Certification
2 6 (22.22%) MCSE
3 5 (18.52%) VMware Certified Professional (VCP)
3 5 (18.52%) CCNA
3 5 (18.52%) Cisco Certification
4 4 (14.81%) MCITP
5 1 (3.70%) Degree
5 1 (3.70%) MCP
5 1 (3.70%) Citrix Certification
System Software
1 14 (51.85%) Active Directory
1 14 (51.85%) VMware Infrastructure
2 10 (37.04%) vSphere
3 7 (25.93%) Hyper-V
3 7 (25.93%) XenServer
4 5 (18.52%) XenDesktop
4 5 (18.52%) XenApp
5 3 (11.11%) VMware Server
6 2 (7.41%) Terminal Services
7 1 (3.70%) vCloud
Systems Management
1 6 (22.22%) SCOM
2 2 (7.41%) Backup Exec
2 2 (7.41%) SCCM
Vendors
1 22 (81.48%) VMware
2 17 (62.96%) Microsoft
3 14 (51.85%) Citrix
4 12 (44.44%) Cisco
5 10 (37.04%) HP
6 7 (25.93%) NetApp
7 5 (18.52%) SonicWALL
8 4 (14.81%) Symantec
9 3 (11.11%) WatchGuard
9 3 (11.11%) EMC
10 2 (7.41%) CheckPoint
10 2 (7.41%) Hitachi
11 1 (3.70%) Blue Coat
11 1 (3.70%) Acronis
11 1 (3.70%) Avaya
11 1 (3.70%) Dell
11 1 (3.70%) Lotus
11 1 (3.70%) AppSense
Hereford
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 6 days ago