The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Third Line Support Engineer
England / West Midlands
Rank 178 218 163
Rank change year-on-year
+40 -55
Permanent jobs requiring a 3rd Line Support Engineer 34 21 49
As % of all permanent IT jobs located in the West Midlands 0.72% 0.36% 0.98%
As % of the Job Titles category 0.74% 0.38% 1.01%
Number of salaries quoted 30 20 47
Median salary £35,250 £28,750 £32,500
Median salary % change year-on-year
+22.60% -11.53%
90% offered a salary of more than £30,000 £23,450 £26,600
10% offered a salary of more than £45,000 £38,600 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4603 5595 4835
As % of all permanent IT jobs located in the West Midlands 97.36% 96.42% 96.97%
Number of salaries quoted 3731 4640 4170
Median salary £40,000 £41,500 £39,000
Median salary % change year-on-year
-3.61% +6.41%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support Engineer in the job title.

3rd Line Support Engineer Jobs Demand Trend in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the West Midlands region.

3rd Line Support Engineer Salary Trend in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the West Midlands region over the 3 months to 21 February 2017.

3rd Line Support Engineer Salary Histogram in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +22 9 £34,500 +6.15% 1
Herefordshire - 9 £45,000 - 2
Staffordshire +5 6 £35,000 +40.00% 1
Warwickshire +32 5 £38,500 +12.40%
Shropshire - 4 - -
Coventry +15 1 £26,500 -18.46%
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 February 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Engineer in the job title.

1 36 (64.29%) Active Directory
2 32 (57.14%) VMware
3 29 (51.79%) Cisco
3 29 (51.79%) Windows
4 23 (41.07%) MS Exchange
4 23 (41.07%) VMware Infrastructure
4 23 (41.07%) Windows Server
5 22 (39.29%) Office 365
5 22 (39.29%) Windows Server 2012
5 22 (39.29%) DNS
6 19 (33.93%) ITIL
6 19 (33.93%) Firewall
7 18 (32.14%) Microsoft Azure
8 15 (26.79%) Exchange Server 2013
9 14 (25.00%) Microsoft
9 14 (25.00%) DHCP
9 14 (25.00%) Cisco Certification
10 13 (23.21%) SQL
10 13 (23.21%) Network Security
10 13 (23.21%) Exchange Server 2010
11 11 (19.64%) SolarWinds
11 11 (19.64%) Skype
12 9 (16.07%) Network Design
12 9 (16.07%) SCCM
12 9 (16.07%) SQL Server
12 9 (16.07%) TCP/IP
12 9 (16.07%) CCIE
12 9 (16.07%) CCNP
12 9 (16.07%) CCNA
12 9 (16.07%) Avaya

3rd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (41.07%) MS Exchange
2 15 (26.79%) Exchange Server 2013
3 13 (23.21%) Exchange Server 2010
4 7 (12.50%) Blackberry Enterprise Server
4 7 (12.50%) IIS
5 6 (10.71%) Apache
6 5 (8.93%) Site Server
7 3 (5.36%) Skype for Business
8 2 (3.57%) IBM Domino
8 2 (3.57%) IBM Notes
8 2 (3.57%) SharePoint
9 1 (1.79%) Exchange Server 2007
9 1 (1.79%) SharePoint 2010
9 1 (1.79%) SharePoint 2013
Applications
1 8 (14.29%) MS Excel
2 5 (8.93%) MS Office
Cloud Services
1 22 (39.29%) Office 365
2 18 (32.14%) Microsoft Azure
3 8 (14.29%) IaaS
4 5 (8.93%) Mimecast
5 1 (1.79%) OneDrive
Communications & Networking
1 22 (39.29%) DNS
2 19 (33.93%) Firewall
3 14 (25.00%) DHCP
4 13 (23.21%) Network Security
5 11 (19.64%) Skype
6 9 (16.07%) SAN
6 9 (16.07%) TCP/IP
7 8 (14.29%) VLAN
8 6 (10.71%) LAN
8 6 (10.71%) WAN
9 5 (8.93%) VPN
10 4 (7.14%) NAS
11 3 (5.36%) DDNS
11 3 (5.36%) HTTP
11 3 (5.36%) ICMP
11 3 (5.36%) Remote Desktop
11 3 (5.36%) SMTP
11 3 (5.36%) SSL
11 3 (5.36%) Telnet
Database & Business Intelligence
1 9 (16.07%) SQL Server
2 3 (5.36%) MySQL
3 1 (1.79%) Crystal Reports
3 1 (1.79%) SQL Server Reporting Services
General
1 4 (7.14%) Finance
1 4 (7.14%) Retail
2 2 (3.57%) Legal
3 1 (1.79%) Manufacturing
Miscellaneous
1 8 (14.29%) Enterprise Storage
2 4 (7.14%) Data Centre
3 3 (5.36%) Clustering
4 2 (3.57%) AS400
5 1 (1.79%) Analytical Skills
5 1 (1.79%) Replication
Operating Systems
1 29 (51.79%) Windows
2 23 (41.07%) Windows Server
3 22 (39.29%) Windows Server 2012
4 7 (12.50%) Windows Server 2003
5 6 (10.71%) Windows Server 2008
6 5 (8.93%) Linux
7 2 (3.57%) Windows 10
7 2 (3.57%) Windows 7
7 2 (3.57%) Windows 8
8 1 (1.79%) HPUX
8 1 (1.79%) Red Hat Enterprise Linux
8 1 (1.79%) Unix
Processes & Methodologies
1 19 (33.93%) ITIL
2 9 (16.07%) Network Design
3 8 (14.29%) Infrastructure Monitoring
3 8 (14.29%) Patch Management
3 8 (14.29%) Root Cause Analysis
3 8 (14.29%) Server Patching
4 6 (10.71%) Disaster Recovery
5 5 (8.93%) Migration
5 5 (8.93%) Server Building
6 3 (5.36%) Data Security
7 2 (3.57%) Business Intelligence
7 2 (3.57%) Cybersecurity
7 2 (3.57%) Project Management
8 1 (1.79%) Capacity Management
8 1 (1.79%) DevOps
8 1 (1.79%) ERP
8 1 (1.79%) ITIL V3
8 1 (1.79%) Network Monitoring
8 1 (1.79%) Performance Tuning
8 1 (1.79%) Server Virtualisation
Programming Languages
1 13 (23.21%) SQL
2 2 (3.57%) PowerShell
3 1 (1.79%) Shell Script
Qualifications
1 14 (25.00%) Cisco Certification
2 9 (16.07%) CCIE
2 9 (16.07%) CCNA
2 9 (16.07%) CCNP
3 4 (7.14%) Degree
4 3 (5.36%) Microsoft Certification
4 3 (5.36%) SC Cleared
4 3 (5.36%) Security Cleared
5 2 (3.57%) MCSA
5 2 (3.57%) MCSE
5 2 (3.57%) VMware Certified Professional (VCP)
6 1 (1.79%) ITIL Certification
Quality Assurance & Compliance
1 4 (7.14%) SLA
System Software
1 36 (64.29%) Active Directory
2 23 (41.07%) VMware Infrastructure
3 8 (14.29%) Hyper-V
3 8 (14.29%) Microsoft Virtual Server
3 8 (14.29%) Virtual Servers
4 5 (8.93%) Terminal Services
5 1 (1.79%) NFS
5 1 (1.79%) VMware Server
5 1 (1.79%) vSphere
Systems Management
1 9 (16.07%) SCCM
2 8 (14.29%) Norton AntiVirus
3 3 (5.36%) Tivoli
4 2 (3.57%) Cisco CUCM
4 2 (3.57%) McAfee ePO
5 1 (1.79%) Ansible
5 1 (1.79%) Microsoft Data Protection Manager
5 1 (1.79%) SCDPM
5 1 (1.79%) SCOM
Vendors
1 32 (57.14%) VMware
2 29 (51.79%) Cisco
3 14 (25.00%) Microsoft
4 11 (19.64%) SolarWinds
5 9 (16.07%) Avaya
6 8 (14.29%) Symantec
7 7 (12.50%) Acronis
7 7 (12.50%) Intel Security
8 6 (10.71%) Citrix
8 6 (10.71%) NetApp
9 5 (8.93%) arcserve
9 5 (8.93%) Cyberoam
9 5 (8.93%) HP
9 5 (8.93%) IBM
9 5 (8.93%) Kaspersky
9 5 (8.93%) Proofpoint
9 5 (8.93%) SonicWALL
9 5 (8.93%) Sophos
9 5 (8.93%) WatchGuard
9 5 (8.93%) Webroot
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