The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 175 196 194
Rank change year-on-year
+21 -2
Permanent jobs requiring a 3rd Line Support Engineer 41 4 9
As % of all permanent IT jobs located in the West Midlands 0.77% 0.082% 0.19%
As % of the Job Titles category 0.80% 0.087% 0.20%
Number of salaries quoted 41 4 8
Average salary £37,500 £38,750 £30,750
Average salary % change year-on-year
-3.22% +26.01%
90% offered a salary of more than £30,000 £29,100 £26,000
10% offered a salary of more than £50,000 £41,750 £55,000
UK excluding London average salary £35,000 £32,500 £33,000
% change year-on-year
+7.69% -1.51%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5110 4608 4553
As % of all permanent IT jobs located in the West Midlands 95.42% 94.97% 96.54%
Number of salaries quoted 4529 3881 3988
Average salary £38,000 £37,500 £37,000
Average salary % change year-on-year
+1.33% +1.35%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the West Midlands region.

3rd Line Support Engineer Salary Trend in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the West Midlands region over the 3 months to 24 December 2014.

3rd Line Support Engineer Salary Histogram in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +15 29 £37,500 +14.50%
Coventry - 3 £31,500 -
Shropshire - 3 £32,000 - 1
Staffordshire - 3 £37,500 -
Warwickshire -6 2 £28,750 -28.12%
Walsall - 1 £27,000 -
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 December 2014, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 44 (80.00%) VMware
2 38 (69.09%) Windows
3 35 (63.64%) Microsoft
4 31 (56.36%) Active Directory
4 31 (56.36%) VMware Infrastructure
5 30 (54.55%) MS Exchange
6 18 (32.73%) MS Excel
6 18 (32.73%) Hyper-V
7 17 (30.91%) Firewall
8 16 (29.09%) Windows Server 2008
9 15 (27.27%) Citrix
10 14 (25.45%) SQL
10 14 (25.45%) SQL Server
10 14 (25.45%) vSphere
11 13 (23.64%) SAN
12 12 (21.82%) Cisco
13 11 (20.00%) ITIL
13 11 (20.00%) LAN
13 11 (20.00%) WAN
13 11 (20.00%) NetApp
13 11 (20.00%) SCOM
13 11 (20.00%) Exchange Server 2010
14 10 (18.18%) DHCP
14 10 (18.18%) DNS
15 8 (14.55%) Microsoft Certification
16 7 (12.73%) MCSE
16 7 (12.73%) TCP/IP
16 7 (12.73%) Windows Server 2003
16 7 (12.73%) Service Management
16 7 (12.73%) Exchange Server 2003

3rd Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 December 2014, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (54.55%) MS Exchange
2 11 (20.00%) Exchange Server 2010
3 7 (12.73%) Exchange Server 2003
4 4 (7.27%) Exchange Server 2007
5 3 (5.45%) Exchange Server 2013
5 3 (5.45%) SharePoint
6 2 (3.64%) IIS
6 2 (3.64%) Lync
Applications
1 18 (32.73%) MS Excel
2 1 (1.82%) MS Office
Business Applications
1 1 (1.82%) Dynamics AX
Cloud Services
1 1 (1.82%) Office 365
Communications & Networking
1 17 (30.91%) Firewall
2 13 (23.64%) SAN
3 11 (20.00%) LAN
3 11 (20.00%) WAN
4 10 (18.18%) DHCP
4 10 (18.18%) DNS
5 7 (12.73%) TCP/IP
6 4 (7.27%) NAS
7 3 (5.45%) Network Security
7 3 (5.45%) VPN
8 2 (3.64%) VLAN
8 2 (3.64%) Cisco ASA
9 1 (1.82%) Cisco IOS
9 1 (1.82%) iSCSI
9 1 (1.82%) VoIP
9 1 (1.82%) Internet
9 1 (1.82%) MPLS
Database & Business Intelligence
1 14 (25.45%) SQL Server
2 3 (5.45%) SQL Server 2000
2 3 (5.45%) SQL Server 2005
2 3 (5.45%) SQL Server 2008
General
1 5 (9.09%) Finance
2 1 (1.82%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.82%) COM
Miscellaneous
1 6 (10.91%) Analytical Skills
2 1 (1.82%) Client/Server
2 1 (1.82%) Blackberry
2 1 (1.82%) Replication
Operating Systems
1 38 (69.09%) Windows
2 16 (29.09%) Windows Server 2008
3 7 (12.73%) Windows Server 2012
3 7 (12.73%) Windows Server 2003
4 4 (7.27%) Linux
5 2 (3.64%) Windows 7
5 2 (3.64%) Windows 8
6 1 (1.82%) UNIX
6 1 (1.82%) Windows Vista
Processes & Methodologies
1 11 (20.00%) ITIL
2 7 (12.73%) Service Management
2 7 (12.73%) Continuous Improvement
3 6 (10.91%) Capacity Planning
4 5 (9.09%) Use Case
4 5 (9.09%) Validation
4 5 (9.09%) Disaster Recovery
5 4 (7.27%) Network Monitoring
6 3 (5.45%) Business Continuity
7 2 (3.64%) ERP
8 1 (1.82%) Project Management
8 1 (1.82%) Security Management
8 1 (1.82%) Network Design
8 1 (1.82%) Incident Management
8 1 (1.82%) Web Development
8 1 (1.82%) Mentoring
8 1 (1.82%) Coaching
8 1 (1.82%) Migration
Programming Languages
1 14 (25.45%) SQL
Qualifications
1 8 (14.55%) Microsoft Certification
2 7 (12.73%) MCSE
3 4 (7.27%) MCSA
4 3 (5.45%) CCNA
4 3 (5.45%) CCA
4 3 (5.45%) Citrix Certification
4 3 (5.45%) Cisco Certification
5 2 (3.64%) VMware Certified Professional (VCP)
5 2 (3.64%) MCITP
6 1 (1.82%) ITIL Foundation Certificate
6 1 (1.82%) MCP
System Software
1 31 (56.36%) VMware Infrastructure
1 31 (56.36%) Active Directory
2 18 (32.73%) Hyper-V
3 14 (25.45%) vSphere
4 4 (7.27%) XenApp
5 3 (5.45%) vCloud
6 2 (3.64%) XenDesktop
7 1 (1.82%) VMware ESX
7 1 (1.82%) VMware Server
7 1 (1.82%) XenServer
Systems Management
1 11 (20.00%) SCOM
2 2 (3.64%) Backup Exec
3 1 (1.82%) SCCM
Vendors
1 44 (80.00%) VMware
2 35 (63.64%) Microsoft
3 15 (27.27%) Citrix
4 12 (21.82%) Cisco
5 11 (20.00%) NetApp
6 6 (10.91%) HP
7 4 (7.27%) Symantec
8 3 (5.45%) EMC
9 2 (3.64%) Avaya
9 2 (3.64%) Hitachi
10 1 (1.82%) Blue Coat
10 1 (1.82%) WatchGuard
10 1 (1.82%) SonicWALL
10 1 (1.82%) Acronis
10 1 (1.82%) Juniper
10 1 (1.82%) Sophos
10 1 (1.82%) Dell