The statistics below represent IT jobs advertised across the West Midlands region that had 3rd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Third Line Support Engineer
England / West Midlands
Rank 181 198 170
Rank change year-on-year
+17 -28
Permanent jobs requiring a 3rd Line Support Engineer 33 18 49
As % of all permanent IT jobs located in the West Midlands 0.68% 0.35% 0.97%
As % of the Job Titles category 0.70% 0.36% 0.99%
Number of salaries quoted 30 18 49
Median salary £35,750 £28,000 £35,500
Median salary % change year-on-year
+27.67% -21.12%
90% offered a salary of more than £31,000 £23,350 £28,800
10% offered a salary of more than £45,000 £40,750 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4741 5027 4934
As % of all permanent IT jobs located in the West Midlands 97.39% 96.56% 97.68%
Number of salaries quoted 3764 4193 4326
Median salary £40,000 £40,000 £38,625
Median salary % change year-on-year
- +3.55%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,113 £57,500 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support Engineer
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured 3rd Line Support Engineer in the job title.

3rd Line Support Engineer Jobs Demand Trend in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the West Midlands region.

3rd Line Support Engineer Salary Trend in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the West Midlands region over the 3 months to 19 January 2017.

3rd Line Support Engineer Salary Histogram in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 10 £34,500 -8.00%
Herefordshire - 8 £45,000 -
Staffordshire -6 7 £35,000 +45.83%
Warwickshire +21 4 £34,750 +15.83% 1
Shropshire -8 3 - - 1
Coventry +13 1 £26,500 -33.75%
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 January 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 3rd Line Support Engineer in the job title.

1 49 (73.13%) Active Directory
2 44 (65.67%) Windows
3 38 (56.72%) VMware
4 33 (49.25%) MS Exchange
5 32 (47.76%) DNS
6 31 (46.27%) Cisco
7 30 (44.78%) VMware Infrastructure
8 28 (41.79%) Firewall
8 28 (41.79%) Windows Server
9 27 (40.30%) Windows Server 2012
10 23 (34.33%) DHCP
11 22 (32.84%) Microsoft
11 22 (32.84%) Office 365
12 21 (31.34%) Microsoft Azure
13 19 (28.36%) SQL Server
13 19 (28.36%) ITIL
14 18 (26.87%) VLAN
15 17 (25.37%) Network Security
15 17 (25.37%) Norton AntiVirus
15 17 (25.37%) Symantec
15 17 (25.37%) Exchange Server 2013
16 16 (23.88%) Hyper-V
16 16 (23.88%) Exchange Server 2010
16 16 (23.88%) SAN
16 16 (23.88%) VPN
17 15 (22.39%) TCP/IP
17 15 (22.39%) SQL
18 13 (19.40%) SolarWinds
18 13 (19.40%) Cisco Certification
19 12 (17.91%) IIS

3rd Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (49.25%) MS Exchange
2 17 (25.37%) Exchange Server 2013
3 16 (23.88%) Exchange Server 2010
4 12 (17.91%) IIS
5 11 (16.42%) Apache
6 7 (10.45%) Blackberry Enterprise Server
7 5 (7.46%) Site Server
8 4 (5.97%) Exchange Server 2007
8 4 (5.97%) IBM Domino
8 4 (5.97%) IBM Notes
9 3 (4.48%) Skype for Business
10 1 (1.49%) SharePoint
10 1 (1.49%) SharePoint 2010
10 1 (1.49%) SharePoint 2013
Applications
1 10 (14.93%) MS Excel
2 5 (7.46%) MS Office
Cloud Services
1 22 (32.84%) Office 365
2 21 (31.34%) Microsoft Azure
3 6 (8.96%) IaaS
4 5 (7.46%) Mimecast
5 4 (5.97%) Amazon AWS
Communications & Networking
1 32 (47.76%) DNS
2 28 (41.79%) Firewall
3 23 (34.33%) DHCP
4 18 (26.87%) VLAN
5 17 (25.37%) Network Security
6 16 (23.88%) SAN
6 16 (23.88%) VPN
7 15 (22.39%) TCP/IP
8 11 (16.42%) LAN
8 11 (16.42%) WAN
9 10 (14.93%) Skype
10 8 (11.94%) HTTP
10 8 (11.94%) ICMP
10 8 (11.94%) SMTP
10 8 (11.94%) SSL
10 8 (11.94%) Telnet
11 4 (5.97%) Remote Desktop
12 3 (4.48%) DDNS
12 3 (4.48%) NAS
Database & Business Intelligence
1 19 (28.36%) SQL Server
2 3 (4.48%) MySQL
3 1 (1.49%) Crystal Reports
3 1 (1.49%) SQL Server 2008
3 1 (1.49%) SQL Server 2012
3 1 (1.49%) SQL Server Reporting Services
General
1 6 (8.96%) Retail
2 4 (5.97%) Legal
3 2 (2.99%) Finance
4 1 (1.49%) Advertising
4 1 (1.49%) Manufacturing
Miscellaneous
1 10 (14.93%) Enterprise Storage
2 4 (5.97%) Replication
3 3 (4.48%) Clustering
3 3 (4.48%) Data Centre
4 2 (2.99%) AS400
Operating Systems
1 44 (65.67%) Windows
2 28 (41.79%) Windows Server
3 27 (40.30%) Windows Server 2012
4 9 (13.43%) Linux
4 9 (13.43%) Windows Server 2003
5 7 (10.45%) Windows Server 2008
6 3 (4.48%) Windows 10
7 2 (2.99%) Windows 7
7 2 (2.99%) Windows 8
Processes & Methodologies
1 19 (28.36%) ITIL
2 10 (14.93%) Infrastructure Monitoring
2 10 (14.93%) Patch Management
2 10 (14.93%) Server Patching
3 8 (11.94%) Data Security
3 8 (11.94%) Network Design
4 6 (8.96%) Root Cause Analysis
4 6 (8.96%) Server Building
5 5 (7.46%) Disaster Recovery
5 5 (7.46%) Migration
6 4 (5.97%) Business Intelligence
7 2 (2.99%) Cybersecurity
7 2 (2.99%) Project Management
8 1 (1.49%) ERP
8 1 (1.49%) Web Development
Programming Languages
1 15 (22.39%) SQL
2 3 (4.48%) PowerShell
Qualifications
1 13 (19.40%) Cisco Certification
2 8 (11.94%) CCIE
2 8 (11.94%) CCNA
2 8 (11.94%) CCNP
3 6 (8.96%) Degree
3 6 (8.96%) MCSA
3 6 (8.96%) MCSE
3 6 (8.96%) Microsoft Certification
4 4 (5.97%) MCP
5 2 (2.99%) SC Cleared
5 2 (2.99%) Security Cleared
5 2 (2.99%) VMware Certified Professional (VCP)
6 1 (1.49%) ITIL Certification
Quality Assurance & Compliance
1 3 (4.48%) SLA
System Software
1 49 (73.13%) Active Directory
2 30 (44.78%) VMware Infrastructure
3 16 (23.88%) Hyper-V
4 11 (16.42%) Microsoft Virtual Server
4 11 (16.42%) Virtual Servers
5 5 (7.46%) Terminal Services
6 4 (5.97%) VMware ESXi
7 1 (1.49%) VMware Server
7 1 (1.49%) vSphere
Systems Management
1 17 (25.37%) Norton AntiVirus
2 11 (16.42%) SCCM
3 8 (11.94%) Tivoli
4 4 (5.97%) Backup Exec
5 2 (2.99%) Cisco CUCM
5 2 (2.99%) McAfee ePO
6 1 (1.49%) WSUS
Vendors
1 38 (56.72%) VMware
2 31 (46.27%) Cisco
3 22 (32.84%) Microsoft
4 17 (25.37%) Symantec
5 13 (19.40%) SolarWinds
6 12 (17.91%) IBM
6 12 (17.91%) Veeam
7 9 (13.43%) Acronis
7 9 (13.43%) Kaspersky
7 9 (13.43%) Sophos
8 8 (11.94%) Avaya
8 8 (11.94%) Brocade
8 8 (11.94%) Citrix
8 8 (11.94%) EMC
8 8 (11.94%) HP
9 7 (10.45%) Intel Security
10 6 (8.96%) SonicWALL
11 5 (7.46%) NetApp
11 5 (7.46%) WatchGuard
11 5 (7.46%) Webroot
Rugby, Warwickshire
ReThink Recruitment
Posted: 3 days ago
West Midlands
Nigel Frank International Ltd
Salary: £40000 - £50000 per annum
Posted: 6 days ago
Solihull, West Midlands (County)
Monarch Recruitment
Salary: £33000 - £38000 per annum, Benefits Excellent benefits
Posted: 6 days ago
Telford, Shropshire
Lorien Resourcing
Salary: £1 per annum
Posted: 6 days ago