The table below looks at the statistics for the 3rd Line Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 161 191 200
Rank change year-on-year
+30 +9
Permanent jobs requiring a 3rd Line Support Engineer 43 1 3
As % of all permanent IT jobs located in the West Midlands 0.86% 0.023% 0.063%
As % of the Job Titles category 0.90% 0.025% 0.065%
Number of salaries quoted 43 1 2
Average salary £35,500 £25,500 £45,000
Average salary % change year-on-year
+39.21% -43.33%
90% offered a salary of more than £31,000 £25,500 £37,000
10% offered a salary of more than £50,000 £25,500 £53,000
UK excluding London average salary £35,000 £32,500 £35,000
% change year-on-year
+7.69% -7.14%
3rd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4776 4080 4588
As % of all permanent IT jobs located in the West Midlands 95.73% 94.44% 96.10%
Number of salaries quoted 4200 3386 3986
Average salary £38,500 £37,500 £35,500
Average salary % change year-on-year
+2.66% +5.63%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the West Midlands

3rd Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer across the West Midlands region.

3rd Line Support Engineer Salary Trend in the West Midlands

3rd Line Support Engineer
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing 3rd Line Support Engineer across the West Midlands region over the 3 months to 30 January 2015.

3rd Line Support Engineer Salary Histogram in the West Midlands

3rd Line Support Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Engineer within the West Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +17 28 £37,500 +47.05%
Coventry - 5 £31,500 - 1
Shropshire - 4 £32,250 -
Staffordshire - 3 £37,500 - 1
Warwickshire - 1 £30,000 -
Worcestershire - 1 £36,000 -
Wolverhampton - 1 £32,500 - 1
3rd Line Support Engineer
England

3rd Line Support Engineer
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 January 2015, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title.

1 45 (78.95%) VMware
2 40 (70.18%) Windows
3 35 (61.40%) Microsoft
3 35 (61.40%) Active Directory
4 33 (57.89%) VMware Infrastructure
5 29 (50.88%) MS Exchange
6 20 (35.09%) Hyper-V
7 18 (31.58%) Windows Server 2008
7 18 (31.58%) MS Excel
7 18 (31.58%) Firewall
8 17 (29.82%) SQL Server
9 16 (28.07%) SQL
10 14 (24.56%) SAN
11 13 (22.81%) NetApp
11 13 (22.81%) Cisco
11 13 (22.81%) Citrix
12 12 (21.05%) LAN
12 12 (21.05%) WAN
12 12 (21.05%) ITIL
13 10 (17.54%) vSphere
14 9 (15.79%) Windows Server 2003
15 8 (14.04%) Microsoft Certification
15 8 (14.04%) DNS
15 8 (14.04%) Exchange Server 2010
16 7 (12.28%) SCOM
16 7 (12.28%) Continuous Improvement
16 7 (12.28%) Use Case
16 7 (12.28%) DHCP
16 7 (12.28%) TCP/IP
16 7 (12.28%) Service Management

3rd Line Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 January 2015, IT jobs across the West Midlands region that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (50.88%) MS Exchange
2 8 (14.04%) Exchange Server 2010
3 5 (8.77%) Exchange Server 2013
4 4 (7.02%) Exchange Server 2007
5 3 (5.26%) Exchange Server 2003
5 3 (5.26%) SharePoint
6 2 (3.51%) Lync
7 1 (1.75%) IIS
Applications
1 18 (31.58%) MS Excel
Business Applications
1 1 (1.75%) Dynamics AX
Cloud Services
1 2 (3.51%) Office 365
Communications & Networking
1 18 (31.58%) Firewall
2 14 (24.56%) SAN
3 12 (21.05%) LAN
3 12 (21.05%) WAN
4 8 (14.04%) DNS
5 7 (12.28%) DHCP
5 7 (12.28%) TCP/IP
6 5 (8.77%) NAS
7 4 (7.02%) VPN
7 4 (7.02%) Network Security
8 1 (1.75%) VLAN
8 1 (1.75%) Internet
8 1 (1.75%) MPLS
8 1 (1.75%) VoIP
8 1 (1.75%) SMTP
Database & Business Intelligence
1 17 (29.82%) SQL Server
2 5 (8.77%) SQL Server 2005
2 5 (8.77%) SQL Server 2008
3 4 (7.02%) SQL Server 2000
4 1 (1.75%) SQL Server 2012
General
1 6 (10.53%) Finance
2 1 (1.75%) Advertising
2 1 (1.75%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.75%) .NET
1 1 (1.75%) ASP.NET
1 1 (1.75%) COM
Miscellaneous
1 6 (10.53%) Analytical Skills
2 1 (1.75%) Clustering
2 1 (1.75%) Blackberry
2 1 (1.75%) Replication
2 1 (1.75%) Management Information System
Operating Systems
1 40 (70.18%) Windows
2 18 (31.58%) Windows Server 2008
3 9 (15.79%) Windows Server 2003
4 7 (12.28%) Windows Server 2012
5 5 (8.77%) Linux
6 2 (3.51%) Windows 8
7 1 (1.75%) Windows Vista
7 1 (1.75%) Windows 7
7 1 (1.75%) UNIX
Processes & Methodologies
1 12 (21.05%) ITIL
2 7 (12.28%) Continuous Improvement
2 7 (12.28%) Use Case
2 7 (12.28%) Service Management
3 6 (10.53%) Capacity Planning
4 5 (8.77%) Disaster Recovery
5 4 (7.02%) Network Monitoring
6 3 (5.26%) Business Continuity
7 2 (3.51%) ERP
7 2 (3.51%) Mentoring
8 1 (1.75%) Coaching
8 1 (1.75%) DevOps
8 1 (1.75%) Network Design
8 1 (1.75%) Logistics
8 1 (1.75%) Web Development
8 1 (1.75%) Incident Management
8 1 (1.75%) Service Delivery
8 1 (1.75%) Validation
8 1 (1.75%) Migration
8 1 (1.75%) Security Management
Programming Languages
1 16 (28.07%) SQL
2 1 (1.75%) VB6
2 1 (1.75%) C#
2 1 (1.75%) Java
2 1 (1.75%) PL/SQL
2 1 (1.75%) VB
Qualifications
1 8 (14.04%) Microsoft Certification
2 6 (10.53%) MCSE
2 6 (10.53%) MCSA
3 4 (7.02%) CCA
3 4 (7.02%) Citrix Certification
4 3 (5.26%) Cisco Certification
5 2 (3.51%) CCNA
6 1 (1.75%) ITIL Foundation Certificate
6 1 (1.75%) VMware Certified Professional (VCP)
6 1 (1.75%) Degree
6 1 (1.75%) MCITP
6 1 (1.75%) MCP
System Software
1 35 (61.40%) Active Directory
2 33 (57.89%) VMware Infrastructure
3 20 (35.09%) Hyper-V
4 10 (17.54%) vSphere
5 3 (5.26%) vCloud
5 3 (5.26%) XenApp
6 1 (1.75%) VMware ESX
6 1 (1.75%) Microsoft Virtual Server
6 1 (1.75%) VMware Server
Systems Management
1 7 (12.28%) SCOM
2 1 (1.75%) Backup Exec
2 1 (1.75%) SCCM
Vendors
1 45 (78.95%) VMware
2 35 (61.40%) Microsoft
3 13 (22.81%) NetApp
3 13 (22.81%) Cisco
3 13 (22.81%) Citrix
4 6 (10.53%) HP
5 4 (7.02%) EMC
6 2 (3.51%) Dell
6 2 (3.51%) Avaya
6 2 (3.51%) Hitachi
7 1 (1.75%) Blue Coat
7 1 (1.75%) Juniper
7 1 (1.75%) Sophos
7 1 (1.75%) Oracle
7 1 (1.75%) Business Objects
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £25000 per annum + excellent package
Posted: Yesterday
Wolverhampton, West Midlands (County)
Latcom Ltd
Salary: From £30,000 to £35,000 per annum + Good Benefits + Training
Posted: 3 days ago