The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 68 96 75
Rank change year-on-year
+28 -21
Permanent jobs citing SLA 201 109 164
As % of all permanent IT jobs located in the West Midlands 3.78% 2.22% 3.22%
As % of the Quality Assurance & Compliance category 42.41% 26.27% 32.41%
Number of salaries quoted 182 96 127
Average salary £35,500 £34,000 £34,000
Average salary % change year-on-year
+4.41% -
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £59,250 £55,000 £57,650
UK excluding London average salary £35,000 £32,500 £36,736
% change year-on-year
+7.69% -11.53%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
474 415 506
As % of all permanent IT jobs located in the West Midlands 8.92% 8.45% 9.95%
Number of salaries quoted 395 363 410
Average salary £40,000 £43,000 £37,000
Average salary % change year-on-year
-6.97% +16.21%
90% offered a salary of more than £23,400 £26,500 £27,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 24 April 2015.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 67 £37,500 - 10
Warwickshire +3 32 £25,000 -24.24% 4
Coventry -2 27 £45,000 +38.46% 2
Staffordshire +8 18 £22,500 -29.13%
Solihull +9 12 £47,500 +58.33%
Shropshire +1 12 £30,000 -56.36% 1
Dudley - 8 £27,500 -
West Bromwich -4 3 £18,250 -2.66% 1
Walsall -1 2 £36,000 +17.07%
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 April 2015, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 139 (35.92%) ITIL
2 137 (35.40%) Windows
3 120 (31.01%) Microsoft
4 80 (20.67%) Service Delivery
5 75 (19.38%) SQL
6 73 (18.86%) Active Directory
7 67 (17.31%) VMware
8 58 (14.99%) Cisco
9 55 (14.21%) Linux
9 55 (14.21%) MS Excel
10 54 (13.95%) SQL Server
11 52 (13.44%) Analytical Skills
12 51 (13.18%) Finance
13 48 (12.40%) Service Management
14 42 (10.85%) VMware Infrastructure
15 40 (10.34%) Telecoms
16 39 (10.08%) Firewall
17 38 (9.82%) Citrix
17 38 (9.82%) ITIL Certification
18 36 (9.30%) .NET
19 35 (9.04%) Incident Management
20 33 (8.53%) MS Exchange
21 31 (8.01%) Microsoft Certification
22 30 (7.75%) Mentoring
23 29 (7.49%) Disaster Recovery
24 28 (7.24%) Cisco Certification
24 28 (7.24%) TCP/IP
24 28 (7.24%) MCSE
24 28 (7.24%) Agile Software Development
25 27 (6.98%) UNIX

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 April 2015, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 33 (8.53%) MS Exchange
2 14 (3.62%) Apache
3 8 (2.07%) IIS
3 8 (2.07%) IBM Notes
3 8 (2.07%) SAS
3 8 (2.07%) Exchange Server 2003
4 7 (1.81%) Tomcat
5 6 (1.55%) Exchange Server 2010
5 6 (1.55%) OpenStack
5 6 (1.55%) Exchange Server 2013
6 4 (1.03%) Exchange Server 2007
7 3 (0.78%) SharePoint
7 3 (0.78%) NetWeaver
8 2 (0.52%) SharePoint Server
9 1 (0.26%) GlassFish
9 1 (0.26%) SAP Portal
9 1 (0.26%) Lync
9 1 (0.26%) Blackberry Enterprise Server
9 1 (0.26%) CMS
9 1 (0.26%) MQSI
Applications
1 55 (14.21%) MS Excel
2 27 (6.98%) MS Office
3 9 (2.33%) MS PowerPoint
4 4 (1.03%) MS Visio
5 2 (0.52%) MS Project
Business Applications
1 7 (1.81%) assyst
2 3 (0.78%) SAP xRPM
3 2 (0.52%) ResourceLink
3 2 (0.52%) SAP SRM
3 2 (0.52%) SAP CRM
3 2 (0.52%) SAP PM
Cloud Services
1 6 (1.55%) Joyent
1 6 (1.55%) IaaS
1 6 (1.55%) Google Cloud Platform
1 6 (1.55%) Amazon EC2
1 6 (1.55%) Amazon AWS
2 3 (0.78%) SaaS
3 1 (0.26%) Mimecast
Communications & Networking
1 39 (10.08%) Firewall
2 28 (7.24%) TCP/IP
3 26 (6.72%) WAN
4 25 (6.46%) VPN
5 24 (6.20%) LAN
6 20 (5.17%) Internet
7 13 (3.36%) SAN
7 13 (3.36%) MPLS
7 13 (3.36%) VLAN
8 10 (2.58%) VoIP
8 10 (2.58%) SNMP
9 9 (2.33%) Wireless
10 8 (2.07%) VPLS
10 8 (2.07%) OSPF
11 7 (1.81%) IPsec
12 6 (1.55%) BGP
12 6 (1.55%) ADSL
12 6 (1.55%) DNS
12 6 (1.55%) NetScaler
13 5 (1.29%) Network Security
Database & Business Intelligence
1 54 (13.95%) SQL Server
2 23 (5.94%) Data Warehouse
3 22 (5.68%) Relational Database
4 17 (4.39%) DTS
5 16 (4.13%) MySQL
6 10 (2.58%) SQL Server 2008
6 10 (2.58%) SQL Server 2012
6 10 (2.58%) Cognos Report Studio
7 9 (2.33%) Oracle Database
8 8 (2.07%) Cognos Framework Manager
8 8 (2.07%) Cognos Analysis Studio
9 7 (1.81%) SQL Server Integration Services
9 7 (1.81%) SQL Server Reporting Services
10 6 (1.55%) SQL Server 2005
11 3 (0.78%) RDBMS
12 2 (0.52%) BusinessObjects
12 2 (0.52%) DB2
13 1 (0.26%) OLAP
13 1 (0.26%) OLTP
13 1 (0.26%) SAP BW
Development Applications
1 4 (1.03%) JIRA
2 3 (0.78%) Hudson
3 2 (0.52%) Visual Studio
4 1 (0.26%) Subversion
4 1 (0.26%) Maven
4 1 (0.26%) Ant
General
1 51 (13.18%) Finance
2 40 (10.34%) Telecoms
3 11 (2.84%) Manufacturing
4 9 (2.33%) Legal
5 8 (2.07%) Retail
6 4 (1.03%) Billing
6 4 (1.03%) Automotive
7 2 (0.52%) Banking
7 2 (0.52%) Local Government
7 2 (0.52%) Marketing
8 1 (0.26%) French Language
8 1 (0.26%) German Language
8 1 (0.26%) Corporate Banking
8 1 (0.26%) Aerospace
8 1 (0.26%) Pharmaceutical
8 1 (0.26%) Back Office
Job Titles
1 111 (28.68%) Analyst
2 40 (10.34%) Service Manager
3 34 (8.79%) Support Analyst
4 30 (7.75%) Consultant
4 30 (7.75%) Delivery Manager
5 29 (7.49%) Applications Support
6 28 (7.24%) Support Engineer
7 25 (6.46%) Operations Analyst
8 24 (6.20%) Service Analyst
9 23 (5.94%) Service Desk Analyst
10 20 (5.17%) Administrator
11 19 (4.91%) Senior Manager
12 18 (4.65%) Systems Administrator
12 18 (4.65%) Services Delivery Manager
13 17 (4.39%) Support Consultant
14 16 (4.13%) Applications Consultant
14 16 (4.13%) Applications Support Consultant
15 15 (3.88%) Network Manager
16 14 (3.62%) Team Leader
17 13 (3.36%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 36 (9.30%) .NET
2 12 (3.10%) XML
3 8 (2.07%) ISPF
4 7 (1.81%) J2EE
5 6 (1.55%) Web Services
6 5 (1.29%) XML Schema
6 5 (1.29%) EJB
6 5 (1.29%) JDBC
6 5 (1.29%) JSP
6 5 (1.29%) Servlets
7 4 (1.03%) Flash
8 3 (0.78%) Web Dynpro
9 2 (0.52%) SAP Basis
9 2 (0.52%) HTML
9 2 (0.52%) CSS
9 2 (0.52%) ASP.NET
9 2 (0.52%) EDI
9 2 (0.52%) .NET Framework
9 2 (0.52%) Ajax
10 1 (0.26%) JMS
Miscellaneous
1 52 (13.44%) Analytical Skills
2 11 (2.84%) Mainframe
2 11 (2.84%) Management Information System
3 10 (2.58%) Clustering
4 6 (1.55%) Life Science
4 6 (1.55%) Blackberry
4 6 (1.55%) Handset
4 6 (1.55%) Public Cloud
4 6 (1.55%) Telematics
5 5 (1.29%) GIS
5 5 (1.29%) N-Tier
5 5 (1.29%) EPoS
6 4 (1.03%) Replication
7 3 (0.78%) PMI
8 2 (0.52%) Client/Server
8 2 (0.52%) IBM Mainframe
8 2 (0.52%) Statistics
9 1 (0.26%) Mathematics
9 1 (0.26%) PDA
9 1 (0.26%) CMDB
Operating Systems
1 137 (35.40%) Windows
2 55 (14.21%) Linux
3 27 (6.98%) UNIX
4 19 (4.91%) Windows 7
5 18 (4.65%) Windows Server 2008
6 16 (4.13%) Windows Server 2003
7 15 (3.88%) Windows XP
8 12 (3.10%) Windows Server 2012
9 11 (2.84%) Red Hat Enterprise Linux
10 8 (2.07%) Windows 8
10 8 (2.07%) Windows 2000
11 6 (1.55%) CentOS
12 4 (1.03%) Solaris
12 4 (1.03%) Windows Mobile
13 2 (0.52%) Android
13 2 (0.52%) MVS
14 1 (0.26%) Windows 2000 Server
Processes & Methodologies
1 139 (35.92%) ITIL
2 80 (20.67%) Service Delivery
3 48 (12.40%) Service Management
4 35 (9.04%) Incident Management
5 30 (7.75%) Mentoring
6 29 (7.49%) Disaster Recovery
7 28 (7.24%) Agile Software Development
8 24 (6.20%) Problem Management
9 23 (5.94%) Change Management
10 21 (5.43%) Stakeholder Management
10 21 (5.43%) Root Cause Analysis
11 20 (5.17%) Performance Management
11 20 (5.17%) Coaching
12 19 (4.91%) Project Management
12 19 (4.91%) Data Analysis
13 17 (4.39%) Business Continuity
14 14 (3.62%) Business Development
14 14 (3.62%) Configuration Management
14 14 (3.62%) Line Management
15 13 (3.36%) Scrum
Programming Languages
1 75 (19.38%) SQL
2 23 (5.94%) C#
3 17 (4.39%) VBScript
4 15 (3.88%) Java
5 10 (2.58%) T-SQL
6 8 (2.07%) JCL
7 7 (1.81%) PHP
8 5 (1.29%) C
8 5 (1.29%) Shell Script
9 4 (1.03%) PowerShell
9 4 (1.03%) Perl
9 4 (1.03%) ABAP
10 2 (0.52%) VB.NET
10 2 (0.52%) Python
10 2 (0.52%) JavaScript
10 2 (0.52%) Bash Shell
11 1 (0.26%) C++
11 1 (0.26%) XPath
11 1 (0.26%) VBA
Qualifications
1 38 (9.82%) ITIL Certification
2 31 (8.01%) Microsoft Certification
3 28 (7.24%) Cisco Certification
3 28 (7.24%) MCSE
4 27 (6.98%) CCNA
5 26 (6.72%) Degree
6 25 (6.46%) Security Cleared
7 24 (6.20%) SC Cleared
8 16 (4.13%) ITIL Foundation Certificate
9 9 (2.33%) VMware Certified Professional (VCP)
10 7 (1.81%) CCNP
11 4 (1.03%) MCSA
11 4 (1.03%) MCP
12 3 (0.78%) HNC
12 3 (0.78%) HND
12 3 (0.78%) PMI Certification
13 2 (0.52%) MOS
13 2 (0.52%) PRINCE2 Practitioner
13 2 (0.52%) CCENT
14 1 (0.26%) Network+ Certification
Quality Assurance & Compliance
1 8 (2.07%) QA
2 6 (1.55%) ISO/IEC 27001
3 5 (1.29%) PCI DSS
4 4 (1.03%) ISO 9001
5 1 (0.26%) ISO/IEC 17799
5 1 (0.26%) PMBOK
System Software
1 73 (18.86%) Active Directory
2 42 (10.85%) VMware Infrastructure
3 14 (3.62%) vSphere
4 10 (2.58%) Hyper-V
4 10 (2.58%) VMware ESX
5 9 (2.33%) XenApp
6 5 (1.29%) Terminal Services
6 5 (1.29%) VMware ESXi
7 2 (0.52%) DFS Replication
8 1 (0.26%) Citrix Presentation Server
8 1 (0.26%) XenDesktop
Systems Management
1 11 (2.84%) Control-M
2 10 (2.58%) WMI
3 8 (2.07%) OpenView
3 8 (2.07%) ServiceCenter
3 8 (2.07%) Ansible
4 6 (1.55%) Vagrant
4 6 (1.55%) Opscode Chef
4 6 (1.55%) Puppet
4 6 (1.55%) Norton AntiVirus
5 5 (1.29%) WSUS
6 4 (1.03%) Nagios
7 2 (0.52%) Unicenter
7 2 (0.52%) Tivoli
7 2 (0.52%) BladeLogic
7 2 (0.52%) SCCM
8 1 (0.26%) Symantec Enterprise Vault
8 1 (0.26%) SCDPM
8 1 (0.26%) Opsview
8 1 (0.26%) NetBackup
8 1 (0.26%) Backup Exec
Vendors
1 120 (31.01%) Microsoft
2 67 (17.31%) VMware
3 58 (14.99%) Cisco
4 38 (9.82%) Citrix
5 27 (6.98%) NetApp
6 23 (5.94%) Cognos
7 20 (5.17%) HP
7 20 (5.17%) Oracle
8 14 (3.62%) Red Hat
9 11 (2.84%) IBM
9 11 (2.84%) Avaya
10 10 (2.58%) Sun
10 10 (2.58%) SAP
11 8 (2.07%) CheckPoint
11 8 (2.07%) Lotus
11 8 (2.07%) Intel
11 8 (2.07%) F5
12 7 (1.81%) SolarWinds
12 7 (1.81%) Google
12 7 (1.81%) Symantec
Warwick, Warwickshire
Spring Technology
Salary: £22000.00 - £26000.00 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Complete Tech Limited
Salary: From £24,000 to £27,000 per annum + Benefits
Posted: Yesterday
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £19000 per annum + Bonus + Bens
Posted: 2 days ago
Birmingham, West Midlands (County)
Applause IT Innovation
Salary: £40000 - £45000 per annum + Car Allowance and excellent benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £45000.00 per annum + Plus Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £45000 per annum + bonus + benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £45000 per annum + Company Car or Car Allowance £4,200
Posted: 5 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Salary: £18000 - £22000 per annum, Benefits £4,500 shift allowance
Posted: 5 days ago
Coventry, West Midlands (County)
Orbit
Salary: From £32,632 to £35,728 per annum
Posted: 8 days ago
Birmingham
Applause IT Innovation
Salary: £60000 - £65000 per annum + Car Allowance + Benefits
Posted: 11 days ago
Telford
Hays IT - Uk Posting account
Salary: £22000.00 - £25000.00 per annum
Posted: 12 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 18 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 19 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £40,000 to £50,000 per annum
Posted: 23 days ago
Birmingham
Barclay Anderson
Salary: £30,000 - £35,000 per year
Posted: 24 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 26 days ago