The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 75 90 71
Rank change year-on-year
+15 -19
Permanent jobs citing SLA 177 142 175
As % of all permanent IT jobs located in the West Midlands 3.14% 2.65% 3.21%
As % of the Quality Assurance & Compliance category 30.78% 32.20% 38.80%
Number of salaries quoted 130 118 151
Average salary £32,500 £28,500 £35,000
Average salary % change year-on-year
+14.03% -18.57%
90% offered a salary of more than £24,000 £22,500 £21,500
10% offered a salary of more than £53,300 £42,500 £52,850
UK excluding London average salary £35,000 £32,500 £35,750
% change year-on-year
+7.69% -9.09%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
575 441 451
As % of all permanent IT jobs located in the West Midlands 10.21% 8.22% 8.28%
Number of salaries quoted 442 363 380
Average salary £37,500 £40,000 £43,000
Average salary % change year-on-year
-6.25% -6.97%
90% offered a salary of more than £25,500 £25,900 £25,875
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 28 August 2015.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +29 79 £37,500 +15.38% 5
Warwickshire -2 24 £26,500 -19.08% 3
Staffordshire +7 17 £44,125 +87.76%
Solihull +19 13 £26,500 -15.53% 1
Wolverhampton +1 12 £26,500 -55.83%
Coventry -12 11 £34,180 -8.85% 1
Shropshire -5 6 £30,000 +20.00%
Walsall -2 3 £31,250 -26.47% 1
Worcestershire -6 2 £24,000 -40.00%
West Bromwich -8 2 - -
Dudley -2 1 £35,000 +37.25%
Brierley Hill - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 August 2015, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 144 (36.46%) Windows
2 141 (35.70%) ITIL
3 118 (29.87%) Microsoft
4 78 (19.75%) SQL
5 68 (17.22%) Active Directory
6 61 (15.44%) Finance
7 60 (15.19%) Service Delivery
8 57 (14.43%) Service Management
8 57 (14.43%) VMware
9 54 (13.67%) Analytical Skills
10 53 (13.42%) Cisco
10 53 (13.42%) SQL Server
11 49 (12.41%) HP
12 48 (12.15%) Incident Management
13 47 (11.90%) MS Excel
14 44 (11.14%) Firewall
15 41 (10.38%) MS Exchange
15 41 (10.38%) .NET
16 39 (9.87%) WAN
16 39 (9.87%) Citrix
17 34 (8.61%) MS Office
18 33 (8.35%) VMware Infrastructure
19 32 (8.10%) ITIL Certification
19 32 (8.10%) Windows Server 2003
20 31 (7.85%) Cisco Certification
20 31 (7.85%) Project Management
20 31 (7.85%) Agile Software Development
20 31 (7.85%) Line Management
20 31 (7.85%) Mentoring
21 30 (7.59%) C#

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 August 2015, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 41 (10.38%) MS Exchange
2 21 (5.32%) Exchange Server 2013
3 16 (4.05%) IBM Notes
3 16 (4.05%) Exchange Server 2003
4 15 (3.80%) SAS
5 11 (2.78%) SharePoint
6 8 (2.03%) Lync
7 6 (1.52%) IIS
8 5 (1.27%) BizTalk Server
8 5 (1.27%) ArcGIS
8 5 (1.27%) OpenStack
9 3 (0.76%) Exchange Server 2007
9 3 (0.76%) Exstream Dialogue
10 2 (0.51%) Oracle Application Server
10 2 (0.51%) Exchange Server 2010
10 2 (0.51%) NetWeaver
10 2 (0.51%) WebLogic
11 1 (0.25%) Tomcat
11 1 (0.25%) CMS
11 1 (0.25%) SharePoint Server
Applications
1 47 (11.90%) MS Excel
2 34 (8.61%) MS Office
3 13 (3.29%) MS Visio
4 8 (2.03%) MS PowerPoint
5 2 (0.51%) MS Project
6 1 (0.25%) PTC Creo
6 1 (0.25%) CATIA
6 1 (0.25%) Windchill
Business Applications
1 3 (0.76%) Exstream
2 2 (0.51%) Summit
3 1 (0.25%) Sentinel
3 1 (0.25%) Dynamics AX
3 1 (0.25%) Remedy ITSM
3 1 (0.25%) Primavera
Cloud Services
1 11 (2.78%) Office 365
2 7 (1.77%) IaaS
3 5 (1.27%) Google Cloud Platform
3 5 (1.27%) Joyent
3 5 (1.27%) Amazon EC2
3 5 (1.27%) Amazon AWS
4 3 (0.76%) Microsoft Azure
5 2 (0.51%) Cloud Computing
Communications & Networking
1 44 (11.14%) Firewall
2 39 (9.87%) WAN
3 30 (7.59%) LAN
4 27 (6.84%) Internet
5 23 (5.82%) Wireless
6 22 (5.57%) VPN
7 18 (4.56%) VLAN
8 17 (4.30%) VoIP
9 15 (3.80%) TCP/IP
10 13 (3.29%) SAN
10 13 (3.29%) DNS
11 12 (3.04%) DHCP
11 12 (3.04%) Cisco IOS
12 11 (2.78%) Wireshark
13 10 (2.53%) NetScaler
13 10 (2.53%) SNMP
13 10 (2.53%) BGP
13 10 (2.53%) EIGRP
14 7 (1.77%) IPsec
14 7 (1.77%) Multicast
Database & Business Intelligence
1 53 (13.42%) SQL Server
2 29 (7.34%) Relational Database
3 26 (6.58%) Data Warehouse
4 22 (5.57%) DTS
5 13 (3.29%) RDBMS
6 12 (3.04%) Cognos Analysis Studio
6 12 (3.04%) Cognos Report Studio
6 12 (3.04%) Cognos Framework Manager
7 7 (1.77%) Oracle Database
8 6 (1.52%) SQL Server 2008
8 6 (1.52%) SQL Server 2012
8 6 (1.52%) DB2
8 6 (1.52%) SQL Server 2005
9 5 (1.27%) BusinessObjects
9 5 (1.27%) MySQL
10 4 (1.01%) SQL Server Integration Services
11 3 (0.76%) SQL Server Reporting Services
12 1 (0.25%) Oracle Database 11g
12 1 (0.25%) Oracle Reports
Development Applications
1 6 (1.52%) JIRA
2 1 (0.25%) MSI
General
1 61 (15.44%) Finance
2 24 (6.08%) Telecoms
3 19 (4.81%) Retail
4 14 (3.54%) Military
5 11 (2.78%) Manufacturing
6 7 (1.77%) Billing
7 5 (1.27%) Legal
8 4 (1.01%) Banking
8 4 (1.01%) Law
9 2 (0.51%) Aerospace
9 2 (0.51%) Automotive
9 2 (0.51%) Publishing
9 2 (0.51%) Corporate Banking
9 2 (0.51%) French Language
10 1 (0.25%) German Language
10 1 (0.25%) Retail Banking
10 1 (0.25%) Pharmaceutical
10 1 (0.25%) Financial Institution
10 1 (0.25%) Front Office
10 1 (0.25%) Electronics
Job Titles
1 84 (21.27%) Analyst
2 52 (13.16%) Applications Support
3 46 (11.65%) Support Analyst
4 42 (10.63%) Service Manager
5 33 (8.35%) Network Engineer
6 25 (6.33%) Consultant
7 23 (5.82%) Delivery Manager
8 22 (5.57%) Applications Support Consultant
8 22 (5.57%) Applications Consultant
8 22 (5.57%) Support Consultant
9 21 (5.32%) Support Manager
10 18 (4.56%) Senior Manager
11 16 (4.05%) 3rd Line Support
11 16 (4.05%) Applications Support Analyst
11 16 (4.05%) Incident Manager
12 14 (3.54%) Major Incident Manager
12 14 (3.54%) Team Leader
12 14 (3.54%) Mainframe Operator
13 13 (3.29%) IT Support
13 13 (3.29%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 41 (10.38%) .NET
2 15 (3.80%) ISPF
3 8 (2.03%) XML
4 5 (1.27%) Web Services
5 3 (0.76%) X-Windows
6 2 (0.51%) SAP Basis
6 2 (0.51%) XML Schema
6 2 (0.51%) J2EE
6 2 (0.51%) EJB
6 2 (0.51%) JDBC
6 2 (0.51%) JSP
6 2 (0.51%) Servlets
7 1 (0.25%) Application Packaging
Miscellaneous
1 54 (13.67%) Analytical Skills
2 23 (5.82%) Data Centre
3 21 (5.32%) Management Information System
4 17 (4.30%) Mainframe
5 14 (3.54%) Replication
6 8 (2.03%) Chip and PIN
7 6 (1.52%) Statistics
7 6 (1.52%) EPoS
8 5 (1.27%) Public Cloud
9 4 (1.01%) FMCG
9 4 (1.01%) Telematics
10 3 (0.76%) Clustering
11 2 (0.51%) Computer Science
11 2 (0.51%) Life Science
11 2 (0.51%) Blackberry
11 2 (0.51%) N-Tier
11 2 (0.51%) GIS
11 2 (0.51%) Handset
11 2 (0.51%) Data Extraction
12 1 (0.25%) Client/Server
Operating Systems
1 144 (36.46%) Windows
2 32 (8.10%) Windows Server 2003
3 29 (7.34%) UNIX
3 29 (7.34%) Windows 7
3 29 (7.34%) Windows Server 2012
4 25 (6.33%) Linux
5 23 (5.82%) Windows 8
6 21 (5.32%) Windows Server 2008
7 18 (4.56%) Windows XP
8 9 (2.28%) Windows 2000
9 8 (2.03%) AIX
10 5 (1.27%) Windows Vista
11 4 (1.01%) Windows 2000 Server
12 3 (0.76%) Solaris
12 3 (0.76%) Mac OS X
13 2 (0.51%) Windows Mobile
14 1 (0.25%) MVS
Processes & Methodologies
1 141 (35.70%) ITIL
2 60 (15.19%) Service Delivery
3 57 (14.43%) Service Management
4 48 (12.15%) Incident Management
5 31 (7.85%) Project Management
5 31 (7.85%) Agile Software Development
5 31 (7.85%) Line Management
5 31 (7.85%) Mentoring
6 28 (7.09%) Problem Management
7 25 (6.33%) Stakeholder Management
8 19 (4.81%) Change Management
8 19 (4.81%) Business Intelligence
8 19 (4.81%) Release Management
9 18 (4.56%) Coaching
10 15 (3.80%) Scrum
10 15 (3.80%) Migration
11 14 (3.54%) DSDM
11 14 (3.54%) Performance Management
11 14 (3.54%) Business Development
12 13 (3.29%) Data Analysis
Programming Languages
1 78 (19.75%) SQL
2 30 (7.59%) C#
3 24 (6.08%) VBScript
4 15 (3.80%) JCL
5 13 (3.29%) Java
6 12 (3.04%) T-SQL
7 11 (2.78%) PowerShell
8 5 (1.27%) PHP
9 4 (1.01%) C
9 4 (1.01%) Perl
9 4 (1.01%) Bash Shell
10 2 (0.51%) VBA
10 2 (0.51%) Korn
11 1 (0.25%) AWK
11 1 (0.25%) VB
Qualifications
1 32 (8.10%) ITIL Certification
2 31 (7.85%) Cisco Certification
3 28 (7.09%) Security Cleared
4 25 (6.33%) SC Cleared
5 22 (5.57%) CCNA
6 18 (4.56%) Degree
7 16 (4.05%) Microsoft Certification
7 16 (4.05%) CCNP
8 11 (2.78%) MCSE
9 8 (2.03%) CCSA
10 5 (1.27%) MCITP
11 4 (1.01%) MCTS
11 4 (1.01%) MCSA
12 3 (0.76%) ITIL Foundation Certificate
13 2 (0.51%) PRINCE2 Practitioner
13 2 (0.51%) CCENT
13 2 (0.51%) MCP
14 1 (0.25%) CCDP
14 1 (0.25%) Citrix Certification
14 1 (0.25%) CCSE
Quality Assurance & Compliance
1 15 (3.80%) QA
2 12 (3.04%) PCI DSS
3 2 (0.51%) ISO/IEC 27001
4 1 (0.25%) P3O
4 1 (0.25%) ISO 9001
4 1 (0.25%) Sarbanes-Oxley
System Software
1 68 (17.22%) Active Directory
2 33 (8.35%) VMware Infrastructure
3 29 (7.34%) Hyper-V
4 19 (4.81%) XenApp
5 15 (3.80%) Time Sharing Option
5 15 (3.80%) Job Entry Subsystem
6 6 (1.52%) VMware ESX
7 5 (1.27%) Terminal Server
8 4 (1.01%) vSphere
9 2 (0.51%) Citrix Presentation Server
9 2 (0.51%) Terminal Services
10 1 (0.25%) Microsoft Virtual Server
10 1 (0.25%) XenDesktop
10 1 (0.25%) VMware ESXi
Systems Management
1 15 (3.80%) OpenView
1 15 (3.80%) ServiceCenter
2 13 (3.29%) SCCM
3 11 (2.78%) Cisco Prime
4 9 (2.28%) Norton AntiVirus
5 7 (1.77%) WSUS
5 7 (1.77%) SCOM
5 7 (1.77%) Puppet
5 7 (1.77%) Opscode Chef
6 6 (1.52%) NetBackup
7 5 (1.27%) Ansible
7 5 (1.27%) Vagrant
7 5 (1.27%) Data Guard
8 4 (1.01%) Nagios
9 3 (0.76%) Backup Exec
10 2 (0.51%) CiscoWorks
10 2 (0.51%) Tivoli Storage Manager
11 1 (0.25%) Control-M
11 1 (0.25%) Tivoli
Vendors
1 118 (29.87%) Microsoft
2 57 (14.43%) VMware
3 53 (13.42%) Cisco
4 49 (12.41%) HP
5 39 (9.87%) Citrix
6 25 (6.33%) Cognos
7 21 (5.32%) Oracle
8 18 (4.56%) IBM
9 17 (4.30%) Remedy
10 16 (4.05%) Lotus
11 15 (3.80%) Intel
12 14 (3.54%) CheckPoint
12 14 (3.54%) SonicWALL
13 11 (2.78%) NetScout
13 11 (2.78%) Symantec
13 11 (2.78%) NetApp
14 10 (2.53%) Kaspersky
15 9 (2.28%) AVG
15 9 (2.28%) Sophos
16 8 (2.03%) SAP
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 23 hours ago
Birmingham, West Midlands (County)
Network ITR
Salary: £50000 - £60000 per annum
Posted: Yesterday
Warwickshire
Reed Technology
Salary: £40000 - £50000 per annum + 10% bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Walters
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Warwickshire
Harvey Nash plc
Salary: £28000 - £30000 per annum
Posted: 3 days ago
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £35k - 40k per year
Posted: 3 days ago
Walsall
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 15 days ago
Birmingham, West Midlands (County)
SCC
Salary: Up to £38,000 per annum Up to £38,000 plus car/car allowance
Posted: 16 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £45,000 to £50,000 per annum Up to |£50k plus car /car allowance
Posted: 17 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 25 days ago