The first table below looks at the demand for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the West Midlands region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 102 72 90
Rank change year-on-year
-30 +18
Permanent jobs citing SLA 121 176 129
As % of all permanent IT jobs located in the West Midlands 2.25% 3.17% 2.64%
As % of the Quality Assurance & Compliance category 27.94% 33.72% 32.33%
Number of salaries quoted 89 146 117
Average salary £32,500 £40,000 £35,000
Average salary % change year-on-year
-18.75% +14.28%
90% offered a salary of more than £22,500 £21,500 £27,000
10% offered a salary of more than £42,500 £55,000 £55,000
UK excluding London average salary £34,000 £37,000 £35,000
% change year-on-year
-8.10% +5.71%
Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
433 522 399
As % of all permanent IT jobs located in the West Midlands 8.06% 9.40% 8.17%
Number of salaries quoted 343 416 357
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
England

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 25 July 2014.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -12 39 £33,250 -21.76% 12
Warwickshire +20 24 £34,000 +33.33% 1
West Bromwich +8 14 £19,000 -60.82% 1
Coventry -36 9 £37,000 -24.48% 2
Shropshire - 9 £22,500 - 2
Staffordshire -13 8 £23,000 +6.97% 3
Solihull -13 7 £41,495 +12.14%
Worcestershire +3 5 £40,000 +58.41%
Dudley +1 2 £25,500 +41.66%
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 July 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 91 (40.44%) Windows
2 84 (37.33%) ITIL
3 64 (28.44%) Microsoft
4 50 (22.22%) Service Delivery
5 45 (20.00%) SQL
6 44 (19.56%) MS Excel
7 43 (19.11%) Service Management
8 35 (15.56%) Citrix
9 34 (15.11%) Active Directory
10 32 (14.22%) Degree
11 31 (13.78%) Windows Server 2003
12 30 (13.33%) WAN
13 29 (12.89%) Finance
14 28 (12.44%) SQL Server
15 26 (11.56%) Windows XP
15 26 (11.56%) Blackberry
15 26 (11.56%) Cisco
16 25 (11.11%) CRM
16 25 (11.11%) Windows 7
17 23 (10.22%) HTML
17 23 (10.22%) CSS
17 23 (10.22%) Microsoft Certification
18 22 (9.78%) Blackberry Enterprise Server
18 22 (9.78%) LAN
19 21 (9.33%) MCSE
19 21 (9.33%) Project Management
20 19 (8.44%) .NET
20 19 (8.44%) SQL Server Reporting Services
21 18 (8.00%) Windows Server 2008
21 18 (8.00%) C#

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 25 July 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 22 (9.78%) Blackberry Enterprise Server
2 17 (7.56%) SharePoint
3 10 (4.44%) MS Exchange
4 6 (2.67%) IBM Notes
4 6 (2.67%) Exchange Server 2003
5 5 (2.22%) WebSphere
5 5 (2.22%) Exchange Server 2007
6 4 (1.78%) SharePoint 2013
7 3 (1.33%) Lync
7 3 (1.33%) IIS
8 2 (0.89%) SAS
8 2 (0.89%) SharePoint 2010
8 2 (0.89%) Exchange Server 2010
9 1 (0.44%) Exchange Server 2013
9 1 (0.44%) SharePoint Server
Applications
1 44 (19.56%) MS Excel
2 16 (7.11%) MS Office
3 4 (1.78%) InfoPath
4 2 (0.89%) MS PowerPoint
5 1 (0.44%) Spreadsheet
5 1 (0.44%) PowerPivot
Business Applications
1 10 (4.44%) Dynamics CRM
2 6 (2.67%) assyst
3 5 (2.22%) Maximo
4 4 (1.78%) Cognos Business Intelligence
5 3 (1.33%) SAP xRPM
6 1 (0.44%) Remedy ITSM
Cloud Services
1 7 (3.11%) Cloud Computing
2 1 (0.44%) Office 365
Communications & Networking
1 30 (13.33%) WAN
2 22 (9.78%) LAN
3 17 (7.56%) VoIP
4 14 (6.22%) Broadband
4 14 (6.22%) 3G
5 12 (5.33%) SAN
5 12 (5.33%) Wireless
6 10 (4.44%) Firewall
7 8 (3.56%) IP Telephony
7 8 (3.56%) VPN
8 7 (3.11%) DWDM
9 5 (2.22%) Internet
10 4 (1.78%) Cisco IOS
10 4 (1.78%) TCP/IP
10 4 (1.78%) Network Security
11 3 (1.33%) 4G
11 3 (1.33%) DNS
11 3 (1.33%) DHCP
11 3 (1.33%) TETRA
11 3 (1.33%) OSPF
Database & Business Intelligence
1 28 (12.44%) SQL Server
2 19 (8.44%) SQL Server Reporting Services
3 17 (7.56%) Relational Database
4 14 (6.22%) SQL Server Integration Services
5 9 (4.00%) SQL Server 2008
6 7 (3.11%) SQL Server 2012
6 7 (3.11%) DB2
6 7 (3.11%) RDBMS
7 4 (1.78%) Data Warehouse
7 4 (1.78%) OLAP
7 4 (1.78%) SQL Server Analysis Services
7 4 (1.78%) MySQL
8 2 (0.89%) Cognos Analysis Studio
8 2 (0.89%) Cognos Report Studio
8 2 (0.89%) Cognos Framework Manager
8 2 (0.89%) OLTP
9 1 (0.44%) PostgreSQL
9 1 (0.44%) Crystal Reports
9 1 (0.44%) Oracle BI EE
9 1 (0.44%) SQL Server 2005
Development Applications
1 7 (3.11%) Visual Studio
2 4 (1.78%) Git (software)
3 2 (0.89%) MSI
4 1 (0.44%) RequisitePro
General
1 29 (12.89%) Finance
2 17 (7.56%) Telecoms
3 9 (4.00%) Retail
4 4 (1.78%) Legal
5 3 (1.33%) Banking
6 2 (0.89%) Manufacturing
6 2 (0.89%) Aerospace
6 2 (0.89%) Automotive
6 2 (0.89%) Back Office
6 2 (0.89%) Marketing
7 1 (0.44%) Billing
7 1 (0.44%) Local Government
7 1 (0.44%) Financial Institution
Job Titles
1 71 (31.56%) Analyst
2 34 (15.11%) Support Analyst
3 26 (11.56%) Service Analyst
4 24 (10.67%) Service Desk Analyst
5 22 (9.78%) Service Manager
6 18 (8.00%) Developer
7 14 (6.22%) Team Leader
8 12 (5.33%) Support Manager
9 11 (4.89%) 2nd Line Support
9 11 (4.89%) Support Engineer
10 10 (4.44%) Consultant
10 10 (4.44%) CRM Developer
11 9 (4.00%) Applications Support
12 8 (3.56%) Technical Support
13 7 (3.11%) 1st Line Support
13 7 (3.11%) Network Engineer
13 7 (3.11%) Administrator
13 7 (3.11%) Services Delivery Manager
13 7 (3.11%) Cisco Engineer
13 7 (3.11%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 23 (10.22%) HTML
1 23 (10.22%) CSS
2 19 (8.44%) .NET
3 15 (6.67%) jQuery
4 11 (4.89%) XML
5 10 (4.44%) Web Services
6 9 (4.00%) HTML5
7 8 (3.56%) Silverlight
8 7 (3.11%) ASP.NET
9 6 (2.67%) AngularJS
9 6 (2.67%) Twitter Bootstrap
10 5 (2.22%) Middleware
11 3 (1.33%) Web Dynpro
11 3 (1.33%) .NET Framework
12 2 (0.89%) Application Packaging
12 2 (0.89%) Ajax
13 1 (0.44%) ISPF
13 1 (0.44%) MDX
13 1 (0.44%) WCF
13 1 (0.44%) COM
Miscellaneous
1 26 (11.56%) Blackberry
2 16 (7.11%) Replication
3 15 (6.67%) Statistics
4 14 (6.22%) PDA
5 7 (3.11%) Enterprise Storage
6 5 (2.22%) Management Information System
7 4 (1.78%) EPoS
7 4 (1.78%) CMDB
8 3 (1.33%) Enterprise Software
8 3 (1.33%) Clustering
9 1 (0.44%) Mathematics
9 1 (0.44%) Computer Science
9 1 (0.44%) Mainframe
Operating Systems
1 91 (40.44%) Windows
2 31 (13.78%) Windows Server 2003
3 26 (11.56%) Windows XP
4 25 (11.11%) Windows 7
5 18 (8.00%) Windows Server 2008
6 16 (7.11%) UNIX
6 16 (7.11%) Linux
7 9 (4.00%) Solaris
8 7 (3.11%) Red Hat Enterprise Linux
9 4 (1.78%) BlackBerry OS
9 4 (1.78%) Windows 8
9 4 (1.78%) Android
9 4 (1.78%) Windows Mobile
10 3 (1.33%) Windows Server 2012
11 1 (0.44%) Windows 2000 Server
11 1 (0.44%) Windows Vista
Processes & Methodologies
1 84 (37.33%) ITIL
2 50 (22.22%) Service Delivery
3 43 (19.11%) Service Management
4 25 (11.11%) CRM
5 21 (9.33%) Project Management
6 18 (8.00%) Change Management
7 17 (7.56%) Continuous Improvement
8 16 (7.11%) Incident Management
8 16 (7.11%) Web Development
9 15 (6.67%) Asset Management
10 14 (6.22%) Network Management
11 12 (5.33%) Change Control
11 12 (5.33%) Business Intelligence
12 11 (4.89%) Capacity Planning
13 10 (4.44%) Waterfall
13 10 (4.44%) Data Protection
13 10 (4.44%) Unit Testing
13 10 (4.44%) Data Modelling
13 10 (4.44%) OOP
13 10 (4.44%) OO
Programming Languages
1 45 (20.00%) SQL
2 18 (8.00%) JavaScript
2 18 (8.00%) C#
3 11 (4.89%) Java
3 11 (4.89%) PHP
4 7 (3.11%) Shell Script
4 7 (3.11%) C
4 7 (3.11%) C++
4 7 (3.11%) Perl
4 7 (3.11%) T-SQL
5 3 (1.33%) ABAP
6 1 (0.44%) JCL
6 1 (0.44%) PowerShell
Qualifications
1 32 (14.22%) Degree
2 23 (10.22%) Microsoft Certification
3 21 (9.33%) MCSE
4 16 (7.11%) CCNA
4 16 (7.11%) Cisco Certification
5 14 (6.22%) ITIL Certification
6 9 (4.00%) CCNP
7 6 (2.67%) MCP
7 6 (2.67%) Security Cleared
8 4 (1.78%) SC Cleared
9 3 (1.33%) ITIL Foundation Certificate
10 1 (0.44%) PRINCE2 Practitioner
10 1 (0.44%) MCTS
10 1 (0.44%) MCITP
10 1 (0.44%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (2.22%) QA
2 2 (0.89%) ISO 9000
3 1 (0.44%) BS7799
3 1 (0.44%) ISO/IEC 20000
System Software
1 34 (15.11%) Active Directory
2 16 (7.11%) XenApp
3 8 (3.56%) VMware Infrastructure
4 7 (3.11%) Microsoft Virtual Server
5 2 (0.89%) Terminal Services
6 1 (0.44%) Microsoft App-V
6 1 (0.44%) Terminal Server
6 1 (0.44%) XenDesktop
6 1 (0.44%) vSphere
6 1 (0.44%) Forefront TMG
6 1 (0.44%) IAG
6 1 (0.44%) UAG
6 1 (0.44%) vCloud
6 1 (0.44%) Hyper-V
Systems Management
1 5 (2.22%) BMC PATROL
1 5 (2.22%) Control-M
1 5 (2.22%) Tivoli
2 4 (1.78%) SCCM
3 3 (1.33%) Cisco UCCE
3 3 (1.33%) Cisco CUCM
4 2 (0.89%) SCOM
4 2 (0.89%) Tivoli Storage Manager
4 2 (0.89%) Netcool
5 1 (0.44%) Cacti
5 1 (0.44%) Cisco IPCC
5 1 (0.44%) NetBackup
5 1 (0.44%) WSUS
5 1 (0.44%) ServiceCenter
5 1 (0.44%) Symantec Enterprise Vault
5 1 (0.44%) Cisco UCCX
5 1 (0.44%) OpenView
Vendors
1 64 (28.44%) Microsoft
2 35 (15.56%) Citrix
3 26 (11.56%) Cisco
4 17 (7.56%) Oracle
4 17 (7.56%) McAfee
5 14 (6.22%) LANDesk
6 12 (5.33%) Sage
7 10 (4.44%) HP
8 9 (4.00%) NetApp
8 9 (4.00%) Red Hat
8 9 (4.00%) VMware
9 8 (3.56%) Salesforce.com
9 8 (3.56%) Nortel
9 8 (3.56%) IBM
10 7 (3.11%) Sybase
10 7 (3.11%) Juniper
10 7 (3.11%) Dell
10 7 (3.11%) Progress
11 6 (2.67%) Intel
11 6 (2.67%) Cognos
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: 9 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum
Posted: 10 hours ago
Walsall, West Midlands (County)
ARM Technology
Salary: £40000 - £45000 per annum
Posted: 11 hours ago
Birmingham, West Midlands (County)
Ashdown IT
Salary: £25000 - £30000 per annum + benefits
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Circle Recruitment
Salary: £20000 - £27000 per annum + shift / night shift allowance
Posted: Yesterday
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £400 - £500 per annum
Posted: Yesterday
Oldbury, West Midlands (County)
Coburg Banks IT
Salary: £30000 - £35000 per annum + Pension
Posted: 3 days ago
Telford, Shropshire
Mortimer Spinks
Salary: £19000 per annum + + Bonus
Posted: 3 days ago
Telford, Shropshire
Mortimer Spinks
Salary: £25000 per annum + + Bonus
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Birmingham
Aximis West
Salary: £50,000 - £60,000 per year
Posted: 3 days ago
Warwickshire
Consult Solutions
Salary: £35000 - £42000 per annum + Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Robert Walters
Salary: £44000 per annum
Posted: 4 days ago
Birmingham
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 7 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £23000.00 - £30000.00 per annum
Posted: 8 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 9 days ago
Birmingham
Computer Futures
Salary: £65000 - £75000 per annum + negotiable, bens etc.
Posted: 10 days ago
Birmingham, West Midlands (County)
Accenture
Salary: Up to £27,000 per annum plus excellent benefits package
Posted: 10 days ago
Birmingham
Jumar Solutions
Posted: 21 days ago
Birmingham
Capita - ITIN
Salary: £32000 - £40000 per annum + car, bonus
Posted: 22 days ago