The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 60 76 102
Rank change year-on-year
+16 +26
Permanent jobs citing SLA 239 164 149
As % of all permanent IT jobs located in the West Midlands 4.11% 3.08% 2.69%
As % of the Quality Assurance & Compliance category 31.24% 24.44% 28.44%
Number of salaries quoted 133 122 133
Median salary £40,000 £32,500 £27,500
Median salary % change year-on-year
+23.07% +18.18%
90% offered a salary of more than £23,000 £25,200 £20,000
10% offered a salary of more than £53,250 £52,100 £42,500
UK excluding London median salary £36,000 £35,000 £32,500
% change year-on-year
+2.85% +7.69%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
765 671 524
As % of all permanent IT jobs located in the West Midlands 13.16% 12.61% 9.47%
Number of salaries quoted 507 511 444
Median salary £43,500 £40,000 £40,000
Median salary % change year-on-year
+8.75% -
90% offered a salary of more than £24,000 £25,000 £22,500
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 27 September 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +19 144 £42,500 +21.42% 8
Coventry +1 22 £44,000 +37.50% 1
Staffordshire -1 11 £37,500 -16.66% 2
Shropshire -7 11 £38,813 +35.00% 5
Warwickshire -6 10 £27,000 +1.88% 3
Solihull +8 9 £45,000 +69.81% 2
Herefordshire - 4 £26,000 -
Worcestershire +11 3 £20,000 -16.66%
Walsall 0 3 £42,500 +54.54%
West Bromwich - 3 £48,375 - 1
Wolverhampton -12 2 £29,750 +12.26%
Bilston - 2 £30,250 -
Smethwick - 1 £26,000 - 1
Sutton Coldfield - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 221 (44.47%) ITIL
2 178 (35.81%) Microsoft
3 141 (28.37%) Service Delivery
4 121 (24.35%) Windows
5 112 (22.54%) Active Directory
6 103 (20.72%) VMware
7 89 (17.91%) MS Excel
8 79 (15.90%) VMware Infrastructure
9 75 (15.09%) assyst
10 73 (14.69%) MS Exchange
11 70 (14.08%) Finance
11 70 (14.08%) Incident Management
12 61 (12.27%) Problem Management
13 59 (11.87%) Service Management
14 58 (11.67%) Remedy
15 55 (11.07%) ITIL Certification
15 55 (11.07%) LAN
16 52 (10.46%) WAN
17 51 (10.26%) VPN
18 50 (10.06%) SQL Server
19 48 (9.66%) Citrix
19 48 (9.66%) Analytical Skills
19 48 (9.66%) Data Centre
20 44 (8.85%) Unix
21 43 (8.65%) Windows Server
22 41 (8.25%) Symantec
22 41 (8.25%) Windows Server 2003
22 41 (8.25%) Change Management
23 39 (7.85%) Validation
23 39 (7.85%) SQL

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (14.69%) MS Exchange
2 35 (7.04%) Exchange Server 2003
3 17 (3.42%) Exchange Server 2007
4 13 (2.62%) Exchange Server 2013
4 13 (2.62%) NetWeaver
5 11 (2.21%) SharePoint
6 10 (2.01%) Exchange Server 2010
7 9 (1.81%) CMS
8 8 (1.61%) BizTalk Server
9 6 (1.21%) IIS
10 5 (1.01%) Blackberry Enterprise Server
10 5 (1.01%) Skype for Business
11 4 (0.80%) Documentum
12 3 (0.60%) Exstream Dialogue
12 3 (0.60%) OpenEdge
12 3 (0.60%) Sitecore CMS
12 3 (0.60%) Umbraco
12 3 (0.60%) WebSphere
13 1 (0.20%) IBM Notes
13 1 (0.20%) Moodle
Applications
1 89 (17.91%) MS Excel
2 29 (5.84%) MS Office
3 17 (3.42%) MS PowerPoint
4 9 (1.81%) MS Visio
Business Applications
1 75 (15.09%) assyst
2 7 (1.41%) Exstream
3 4 (0.80%) Dynamics CRM
3 4 (0.80%) SAP HR
3 4 (0.80%) SAP HR-PA
3 4 (0.80%) SAP Payroll
4 3 (0.60%) Dynamics AX
4 3 (0.60%) Remedy ITSM
5 2 (0.40%) Dynamics NAV
5 2 (0.40%) Pivotal CRM
5 2 (0.40%) SAP EHS
5 2 (0.40%) SystmOne
6 1 (0.20%) Maximo
6 1 (0.20%) Salesforce.com CRM
6 1 (0.20%) SAP ERP
6 1 (0.20%) SAP Oil and Gas
6 1 (0.20%) SAP R/3
Cloud Services
1 21 (4.23%) Mimecast
2 13 (2.62%) Microsoft Azure
3 7 (1.41%) Cloud Computing
3 7 (1.41%) Office 365
4 6 (1.21%) IaaS
5 4 (0.80%) Amazon AWS
5 4 (0.80%) SaaS
6 3 (0.60%) PaaS
7 1 (0.20%) OneDrive
Communications & Networking
1 55 (11.07%) LAN
2 52 (10.46%) WAN
3 51 (10.26%) VPN
4 38 (7.65%) TCP/IP
5 36 (7.24%) DNS
6 35 (7.04%) DHCP
7 31 (6.24%) Firewall
8 16 (3.22%) VLAN
9 14 (2.82%) MPLS
9 14 (2.82%) Wi-Fi
10 13 (2.62%) NetScaler
11 11 (2.21%) Wireless
12 9 (1.81%) SAN
13 7 (1.41%) Cisco Wireless
13 7 (1.41%) Internet
13 7 (1.41%) Remote Desktop
13 7 (1.41%) VoIP
14 6 (1.21%) DSL
14 6 (1.21%) IPv4
14 6 (1.21%) IPv6
Database & Business Intelligence
1 50 (10.06%) SQL Server
2 13 (2.62%) BusinessObjects
2 13 (2.62%) DB2
3 8 (1.61%) SQL Server 2008
4 7 (1.41%) Crystal Reports
5 3 (0.60%) SQL Server 2012
6 2 (0.40%) MongoDB
6 2 (0.40%) NoSQL
6 2 (0.40%) Oracle Reports
6 2 (0.40%) SQL Server Analysis Services
6 2 (0.40%) SQL Server Integration Services
6 2 (0.40%) SQL Server Reporting Services
7 1 (0.20%) Big Data
7 1 (0.20%) MS Access
7 1 (0.20%) Oracle Database
7 1 (0.20%) RDBMS
7 1 (0.20%) Relational Database
7 1 (0.20%) SQL Server 2005
Development Applications
1 4 (0.80%) Lombardi
2 2 (0.40%) Metasploit
2 2 (0.40%) Serena SBM
2 2 (0.40%) TestDirector
2 2 (0.40%) WinRunner
3 1 (0.20%) Oracle Forms
General
1 70 (14.08%) Finance
2 32 (6.44%) Manufacturing
3 21 (4.23%) Marketing
4 17 (3.42%) Telecoms
5 16 (3.22%) Legal
6 13 (2.62%) Billing
7 7 (1.41%) Retail
8 5 (1.01%) Games
8 5 (1.01%) Law
9 4 (0.80%) Electronics
9 4 (0.80%) French Language
10 3 (0.60%) Publishing
11 2 (0.40%) Banking
12 1 (0.20%) Advertising
12 1 (0.20%) Automotive
12 1 (0.20%) German Language
Job Titles
1 77 (15.49%) Analyst
2 52 (10.46%) Service Manager
3 31 (6.24%) Senior Manager
4 28 (5.63%) Incident Manager
4 28 (5.63%) IT Support
4 28 (5.63%) Major Incident Manager
5 27 (5.43%) Senior Incident Manager
5 27 (5.43%) Service Analyst
6 26 (5.23%) Applications Support
6 26 (5.23%) IT Manager
6 26 (5.23%) Support Engineer
7 23 (4.63%) Infrastructure Engineer
7 23 (4.63%) Support Analyst
8 22 (4.43%) Services Delivery Manager
9 21 (4.23%) Delivery Manager
9 21 (4.23%) Exchange Engineer
9 21 (4.23%) Support Manager
10 19 (3.82%) Backup Engineer
10 19 (3.82%) Consultant
10 19 (3.82%) Storage Engineer
Libraries, Frameworks & Software Standards
1 24 (4.83%) .NET
2 13 (2.62%) SAP Basis
3 5 (1.01%) CSS
3 5 (1.01%) Web Services
4 4 (0.80%) .NET Framework
4 4 (0.80%) HTML
5 3 (0.60%) WinForms
6 2 (0.40%) ASP.NET
6 2 (0.40%) Middleware
6 2 (0.40%) REST
6 2 (0.40%) WCF
7 1 (0.20%) Flash
7 1 (0.20%) HTML5
7 1 (0.20%) jQuery
7 1 (0.20%) Oracle Streams
Miscellaneous
1 48 (9.66%) Analytical Skills
1 48 (9.66%) Data Centre
2 23 (4.63%) Life Science
3 19 (3.82%) Statistics
4 15 (3.02%) Clustering
5 12 (2.41%) Driving Licence
5 12 (2.41%) Management Information System
6 8 (1.61%) Virtual Team
7 7 (1.41%) Blackberry
7 7 (1.41%) Enterprise Software
8 5 (1.01%) Mathematics
9 4 (0.80%) Replication
10 3 (0.60%) Client/Server
10 3 (0.60%) Hybrid Cloud
11 2 (0.40%) HP StoreVirtual
11 2 (0.40%) Public Cloud
12 1 (0.20%) Mobile App
12 1 (0.20%) Mobile Computing
12 1 (0.20%) Performance Metrics
12 1 (0.20%) Private Cloud
Operating Systems
1 121 (24.35%) Windows
2 44 (8.85%) Unix
3 43 (8.65%) Windows Server
4 41 (8.25%) Windows Server 2003
5 34 (6.84%) Windows Server 2012
6 25 (5.03%) Windows Server 2008
7 14 (2.82%) Linux
8 13 (2.62%) Windows 7
9 12 (2.41%) Windows 2000 Server
9 12 (2.41%) Windows 8
9 12 (2.41%) Windows XP
10 4 (0.80%) Red Hat Enterprise Linux
11 2 (0.40%) AIX
11 2 (0.40%) HPUX
11 2 (0.40%) Kali Linux
11 2 (0.40%) Solaris
11 2 (0.40%) Windows 2000
12 1 (0.20%) Apple iOS
12 1 (0.20%) Mac OS X
12 1 (0.20%) MVS
Processes & Methodologies
1 221 (44.47%) ITIL
2 141 (28.37%) Service Delivery
3 70 (14.08%) Incident Management
4 61 (12.27%) Problem Management
5 59 (11.87%) Service Management
6 41 (8.25%) Change Management
7 39 (7.85%) Validation
8 37 (7.44%) Performance Management
9 32 (6.44%) Stakeholder Management
10 29 (5.84%) Mentoring
11 28 (5.63%) Continuous Improvement
12 26 (5.23%) Business Continuity
12 26 (5.23%) People Management
12 26 (5.23%) Release Management
13 25 (5.03%) ITSM
14 24 (4.83%) Root Cause Analysis
15 22 (4.43%) Stakeholder Engagement
16 19 (3.82%) Business Development
17 18 (3.62%) Escalation Management
17 18 (3.62%) ITIL V3
Programming Languages
1 39 (7.85%) SQL
2 27 (5.43%) C
3 17 (3.42%) C#
4 16 (3.22%) PowerShell
5 7 (1.41%) JavaScript
6 4 (0.80%) Java
6 4 (0.80%) VB
7 3 (0.60%) T-SQL
7 3 (0.60%) VB.NET
8 2 (0.40%) PL/SQL
9 1 (0.20%) ABAP
9 1 (0.20%) Shell Script
9 1 (0.20%) Tcl
Qualifications
1 55 (11.07%) ITIL Certification
2 35 (7.04%) Security Cleared
3 30 (6.04%) SC Cleared
4 24 (4.83%) Cisco Certification
5 15 (3.02%) Degree
6 14 (2.82%) CCNA
7 9 (1.81%) CCNP
8 6 (1.21%) ISEB
8 6 (1.21%) ITIL Foundation Certificate
9 4 (0.80%) Citrix Certification
10 3 (0.60%) CCDA
10 3 (0.60%) CCIE
10 3 (0.60%) HNC
10 3 (0.60%) Microsoft Certification
11 2 (0.40%) BC Cleared
11 2 (0.40%) CREST Certified
11 2 (0.40%) ISEB Practitioner
11 2 (0.40%) MCP
11 2 (0.40%) MCSE
11 2 (0.40%) SANS
Quality Assurance & Compliance
1 4 (0.80%) Data Quality
2 2 (0.40%) ISO 9001
2 2 (0.40%) ISO/IEC 27001
3 1 (0.20%) Sarbanes-Oxley
System Software
1 112 (22.54%) Active Directory
2 79 (15.90%) VMware Infrastructure
3 37 (7.44%) vSphere
4 27 (5.43%) XenApp
5 26 (5.23%) Hyper-V
6 18 (3.62%) XenDesktop
7 16 (3.22%) VMware ESX
8 7 (1.41%) Virtual Machines
9 4 (0.80%) Terminal Services
10 3 (0.60%) Microsoft App-V
11 2 (0.40%) Docker
11 2 (0.40%) Microsoft Virtual Server
11 2 (0.40%) NFS
11 2 (0.40%) Snort
11 2 (0.40%) Virtual Servers
12 1 (0.20%) Oracle RAC
Systems Management
1 30 (6.04%) SCOM
2 22 (4.43%) Norton AntiVirus
3 13 (2.62%) Microsoft Clustering
4 12 (2.41%) SCCM
5 7 (1.41%) EdgeSight
6 5 (1.01%) Cisco Prime
7 2 (0.40%) Opscode Chef
7 2 (0.40%) Puppet
7 2 (0.40%) SolarWinds Orion
8 1 (0.20%) Backup Exec
8 1 (0.20%) Data Guard
8 1 (0.20%) Oracle Enterprise Manager
8 1 (0.20%) Oracle RMAN
8 1 (0.20%) WSUS
Vendors
1 178 (35.81%) Microsoft
2 103 (20.72%) VMware
3 58 (11.67%) Remedy
4 48 (9.66%) Citrix
5 41 (8.25%) Symantec
6 38 (7.65%) Oracle
7 37 (7.44%) Cisco
8 24 (4.83%) SAP
9 23 (4.63%) HP
10 22 (4.43%) IBM
11 11 (2.21%) SonicWALL
12 10 (2.01%) Veeam
13 9 (1.81%) Serena
14 6 (1.21%) CheckPoint
14 6 (1.21%) EMC
14 6 (1.21%) NetApp
15 5 (1.01%) NetScout
16 4 (0.80%) Altiris
16 4 (0.80%) F5
16 4 (0.80%) Salesforce.com
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum
Posted: 5 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 4 hours ago
Rugby, Warwickshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 8 hours ago
Birmingham, West Midlands (County)
Lorien Resourcing
Posted: 49 minutes ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £28000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £40k - 50k per year + great benefits
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITVE SALARY
Posted: 6 days ago
Staffordshire
VIQU
Salary: £55k - 65k per year
Posted: 3 days ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: Up to £33,000 per annum
Posted: 6 days ago
Telford
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 12 days ago
Stourbridge, West Midlands (County)
X4 Group
Salary: £26k - 30k per year + Company Car
Posted: 6 days ago
Telford, Shropshire
Robert Walters
Salary: £45000 - £55000 per annum
Posted: 6 days ago
Solihull
360 Resourcing
Salary: £25,000 - £30,000 per annum
Posted: 22 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 15 days ago
Stratford-upon-Avon
Computacenter
Salary: Competitive
Posted: 13 days ago
Coventry, West Midlands (County)
Leidos
Posted: 25 days ago
Solihull
360 Resourcing
Salary: Highly Competitive + Excellent Benefits
Posted: 19 days ago
Birmingham
Computacenter
Salary: Competitive
Posted: 11 days ago