The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 2 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 61 57 113
Rank change year-on-year
-4 +56
Permanent jobs citing SLA 254 239 120
As % of all permanent IT jobs located in the West Midlands 4.17% 4.14% 2.21%
As % of the Quality Assurance & Compliance category 31.24% 38.80% 24.49%
Number of salaries quoted 149 201 91
Median salary £35,000 £34,090 £33,000
Median salary % change year-on-year
+2.66% +3.30%
90% offered a salary of more than £25,083 £22,500 £20,981
10% offered a salary of more than £45,750 £57,500 £50,000
UK excluding London median salary £34,000 £34,000 £34,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
813 616 490
As % of all permanent IT jobs located in the West Midlands 13.35% 10.67% 9.02%
Number of salaries quoted 553 481 395
Median salary £45,000 £37,500 £41,500
Median salary % change year-on-year
+20.00% -9.63%
90% offered a salary of more than £27,150 £25,000 £27,000
10% offered a salary of more than £69,250 £60,000 £57,500
UK excluding London median salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 2 July 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +19 135 £30,856 -20.88% 7
Shropshire +5 42 £37,500 +25.00%
Solihull +13 12 £45,000 +69.81% 3
Staffordshire -6 12 £27,500 +19.56% 4
Coventry -4 10 £56,500 +46.75% 5
Wolverhampton -4 8 £31,250 +17.92% 2
Walsall 0 7 £40,000 +25.98%
Warwickshire -35 7 £33,750 +35.00% 4
West Bromwich +2 6 £30,000 -25.00%
Worcestershire - 5 £38,750 -
Sutton Coldfield - 4 £20,500 -
Dudley +2 2 £26,250 -4.54%
Herefordshire - 2 £30,000 - 4
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 July 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 192 (41.83%) ITIL
2 157 (34.20%) Microsoft
3 121 (26.36%) Service Delivery
4 119 (25.93%) Windows
5 111 (24.18%) Active Directory
6 98 (21.35%) VMware
7 93 (20.26%) Finance
8 80 (17.43%) MS Excel
9 78 (16.99%) VMware Infrastructure
10 66 (14.38%) MS Exchange
11 62 (13.51%) Incident Management
12 61 (13.29%) Service Management
13 57 (12.42%) WAN
14 56 (12.20%) Data Centre
15 51 (11.11%) LAN
16 50 (10.89%) Analytical Skills
17 47 (10.24%) Windows Server
17 47 (10.24%) VPN
17 47 (10.24%) Citrix
18 46 (10.02%) Problem Management
19 44 (9.59%) Performance Management
19 44 (9.59%) assyst
19 44 (9.59%) Firewall
20 43 (9.37%) Cisco Certification
21 42 (9.15%) Cisco
21 42 (9.15%) Unix
21 42 (9.15%) Change Management
22 40 (8.71%) Exchange Server 2003
22 40 (8.71%) Mentoring
23 38 (8.28%) SQL

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (14.38%) MS Exchange
2 40 (8.71%) Exchange Server 2003
3 25 (5.45%) Exchange Server 2013
4 12 (2.61%) Exchange Server 2007
5 10 (2.18%) SharePoint
6 9 (1.96%) BizTalk Server
7 8 (1.74%) NetWeaver
8 7 (1.53%) Exchange Server 2010
9 6 (1.31%) CMS
9 6 (1.31%) Skype for Business
10 5 (1.09%) IIS
10 5 (1.09%) WebSphere
11 3 (0.65%) Blackberry Enterprise Server
11 3 (0.65%) Documentum
11 3 (0.65%) Exstream Dialogue
12 1 (0.22%) IBM Notes
12 1 (0.22%) SharePoint 2010
12 1 (0.22%) Tomcat
12 1 (0.22%) Umbraco
12 1 (0.22%) WordPress
Applications
1 80 (17.43%) MS Excel
2 25 (5.45%) MS Office
3 22 (4.79%) MS PowerPoint
4 7 (1.53%) MS Visio
5 1 (0.22%) MS Project
5 1 (0.22%) Spreadsheet
Business Applications
1 44 (9.59%) assyst
2 7 (1.53%) Dynamics CRM
2 7 (1.53%) Exstream
3 4 (0.87%) Dynamics AX
4 3 (0.65%) Remedy ITSM
5 2 (0.44%) Dynamics NAV
5 2 (0.44%) Oracle 11i
5 2 (0.44%) Oracle Applications
5 2 (0.44%) Oracle Assets
5 2 (0.44%) Oracle EBS
5 2 (0.44%) Oracle EBS R12
5 2 (0.44%) Oracle E-Business Tax
5 2 (0.44%) Oracle ERP
5 2 (0.44%) Oracle Financials
5 2 (0.44%) Oracle General Ledger
5 2 (0.44%) Oracle Payables
5 2 (0.44%) Oracle Receivables
5 2 (0.44%) Oracle Subledger Accounting
5 2 (0.44%) Pivotal CRM
5 2 (0.44%) SAP EHS
Cloud Services
1 16 (3.49%) Mimecast
2 12 (2.61%) Microsoft Azure
3 8 (1.74%) IaaS
4 7 (1.53%) Cloud Computing
4 7 (1.53%) Office 365
5 6 (1.31%) SaaS
6 2 (0.44%) Amazon AWS
6 2 (0.44%) PaaS
Communications & Networking
1 57 (12.42%) WAN
2 51 (11.11%) LAN
3 47 (10.24%) VPN
4 44 (9.59%) Firewall
5 34 (7.41%) TCP/IP
6 31 (6.75%) DHCP
7 30 (6.54%) DNS
8 29 (6.32%) Wi-Fi
9 21 (4.58%) VLAN
10 19 (4.14%) SAN
11 13 (2.83%) NetScaler
12 12 (2.61%) IP Telephony
13 11 (2.40%) DWDM
13 11 (2.40%) Wireless
14 10 (2.18%) Internet
14 10 (2.18%) MPLS
14 10 (2.18%) Network Security
15 9 (1.96%) Cisco Nexus
16 8 (1.74%) Cisco ASA
16 8 (1.74%) IPsec
Database & Business Intelligence
1 38 (8.28%) SQL Server
2 8 (1.74%) BusinessObjects
2 8 (1.74%) DB2
3 6 (1.31%) SQL Server 2008
4 5 (1.09%) Crystal Reports
5 3 (0.65%) PostgreSQL
6 2 (0.44%) Big Data
6 2 (0.44%) MS Access
6 2 (0.44%) QlikView
6 2 (0.44%) SAP HANA
6 2 (0.44%) SQL Server 2005
7 1 (0.22%) Oracle Database
7 1 (0.22%) RDBMS
7 1 (0.22%) Relational Database
7 1 (0.22%) SQL Server Reporting Services
Development Applications
1 4 (0.87%) Lombardi
1 4 (0.87%) Serena SBM
1 4 (0.87%) TestDirector
1 4 (0.87%) WinRunner
2 2 (0.44%) LSMW
General
1 93 (20.26%) Finance
2 28 (6.10%) Manufacturing
3 22 (4.79%) Telecoms
4 19 (4.14%) Marketing
5 10 (2.18%) Retail
6 9 (1.96%) Billing
7 8 (1.74%) Banking
8 5 (1.09%) Games
9 4 (0.87%) French Language
10 2 (0.44%) German Language
10 2 (0.44%) Publishing
11 1 (0.22%) Back Office
11 1 (0.22%) Corporate Banking
11 1 (0.22%) Electronics
11 1 (0.22%) Investment Banking
11 1 (0.22%) Law
11 1 (0.22%) Legal
Job Titles
1 78 (16.99%) Analyst
2 67 (14.60%) Service Manager
3 32 (6.97%) IT Support
4 31 (6.75%) Team Leader
5 27 (5.88%) Service Analyst
5 27 (5.88%) Support Analyst
5 27 (5.88%) Support Engineer
6 26 (5.66%) Services Delivery Manager
7 24 (5.23%) Delivery Manager
7 24 (5.23%) Support Manager
8 22 (4.79%) Applications Support
8 22 (4.79%) Network Engineer
9 21 (4.58%) Service Support Manager
10 18 (3.92%) Senior Manager
11 17 (3.70%) Infrastructure Engineer
12 16 (3.49%) Backup Engineer
12 16 (3.49%) Exchange Engineer
12 16 (3.49%) Service Desk Engineer
12 16 (3.49%) Storage Engineer
13 15 (3.27%) IT Analyst
Libraries, Frameworks & Software Standards
1 23 (5.01%) .NET
2 8 (1.74%) SAP Basis
3 7 (1.53%) Middleware
4 5 (1.09%) Web Services
5 4 (0.87%) REST
6 3 (0.65%) CSS
6 3 (0.65%) HTML
7 2 (0.44%) .NET Framework
7 2 (0.44%) ASP.NET
7 2 (0.44%) JDBC
7 2 (0.44%) SOAP
8 1 (0.22%) D-Bus
8 1 (0.22%) Flash
8 1 (0.22%) JMS
8 1 (0.22%) Oracle Streams
8 1 (0.22%) TIBCO EMS
8 1 (0.22%) WebSphere MQ
8 1 (0.22%) WinForms
Miscellaneous
1 56 (12.20%) Data Centre
2 50 (10.89%) Analytical Skills
3 30 (6.54%) Statistics
4 21 (4.58%) Life Science
5 11 (2.40%) Management Information System
5 11 (2.40%) Virtual Team
6 8 (1.74%) Clustering
6 8 (1.74%) Enterprise Software
7 7 (1.53%) Video Conferencing
8 6 (1.31%) Client/Server
8 6 (1.31%) Driving Licence
8 6 (1.31%) Hybrid Cloud
9 4 (0.87%) Blackberry
10 3 (0.65%) Computer Science
10 3 (0.65%) Economics
10 3 (0.65%) Handset
10 3 (0.65%) Private Cloud
11 2 (0.44%) HP StoreVirtual
11 2 (0.44%) Public Cloud
11 2 (0.44%) User Experience
Operating Systems
1 119 (25.93%) Windows
2 47 (10.24%) Windows Server
3 42 (9.15%) Unix
4 35 (7.63%) Windows Server 2012
5 33 (7.19%) Windows Server 2003
6 20 (4.36%) Linux
7 16 (3.49%) Windows 8
7 16 (3.49%) Windows XP
8 15 (3.27%) Windows 2000 Server
8 15 (3.27%) Windows Server 2008
9 6 (1.31%) Windows 2000
10 5 (1.09%) Windows 7
11 3 (0.65%) Apple iOS
11 3 (0.65%) Mac OS X
11 3 (0.65%) MVS
11 3 (0.65%) Solaris
12 2 (0.44%) Android
12 2 (0.44%) CentOS
12 2 (0.44%) Windows Mobile
13 1 (0.22%) Red Hat Enterprise Linux
Processes & Methodologies
1 192 (41.83%) ITIL
2 121 (26.36%) Service Delivery
3 62 (13.51%) Incident Management
4 61 (13.29%) Service Management
5 46 (10.02%) Problem Management
6 44 (9.59%) Performance Management
7 42 (9.15%) Change Management
8 40 (8.71%) Mentoring
9 35 (7.63%) Stakeholder Management
10 28 (6.10%) Release Management
11 27 (5.88%) ITIL V3
12 22 (4.79%) Critical Success Factor
12 22 (4.79%) Escalation Management
12 22 (4.79%) People Management
12 22 (4.79%) Root Cause Analysis
13 21 (4.58%) Continuous Improvement
14 20 (4.36%) Business Continuity
15 19 (4.14%) ITSM
15 19 (4.14%) Validation
16 17 (3.70%) Service Desk Management
Programming Languages
1 38 (8.28%) SQL
2 18 (3.92%) C
3 15 (3.27%) PowerShell
4 14 (3.05%) C#
5 6 (1.31%) Java
5 6 (1.31%) JavaScript
5 6 (1.31%) VB
6 4 (0.87%) PL/SQL
7 3 (0.65%) ABAP
8 2 (0.44%) Shell Script
8 2 (0.44%) T-SQL
9 1 (0.22%) Korn
9 1 (0.22%) Perl
9 1 (0.22%) VB.NET
Qualifications
1 43 (9.37%) Cisco Certification
2 35 (7.63%) ITIL Certification
3 30 (6.54%) Security Cleared
4 28 (6.10%) CCNA
4 28 (6.10%) Degree
5 24 (5.23%) SC Cleared
6 22 (4.79%) CCNP
7 20 (4.36%) Microsoft Certification
8 12 (2.61%) MCSE
9 9 (1.96%) ISEB
10 8 (1.74%) MCITP
11 6 (1.31%) CCIE
11 6 (1.31%) MCSA
12 5 (1.09%) MCP
12 5 (1.09%) Network+ Certification
13 4 (0.87%) A+ Certification
13 4 (0.87%) ISEB Practitioner
13 4 (0.87%) ITIL Foundation Certificate
13 4 (0.87%) MCTS
14 2 (0.44%) BC Cleared
Quality Assurance & Compliance
1 1 (0.22%) Data Quality
1 1 (0.22%) ISO 9001
1 1 (0.22%) ISO/IEC 27001
1 1 (0.22%) QA
1 1 (0.22%) Sarbanes-Oxley
System Software
1 111 (24.18%) Active Directory
2 78 (16.99%) VMware Infrastructure
3 35 (7.63%) XenApp
4 34 (7.41%) vSphere
5 33 (7.19%) Hyper-V
6 23 (5.01%) XenDesktop
7 19 (4.14%) VMware ESX
8 7 (1.53%) Virtual Machines
9 3 (0.65%) Citrix Presentation Server
9 3 (0.65%) Microsoft App-V
9 3 (0.65%) Virtual Servers
10 2 (0.44%) Docker
10 2 (0.44%) Microsoft Virtual Server
11 1 (0.22%) Oracle RAC
11 1 (0.22%) Terminal Services
Systems Management
1 21 (4.58%) Norton AntiVirus
2 20 (4.36%) SCOM
3 12 (2.61%) SCCM
4 9 (1.96%) Cisco UCCE
4 9 (1.96%) Cisco UCCX
5 8 (1.74%) Microsoft Clustering
6 5 (1.09%) Backup Exec
7 3 (0.65%) Cisco Prime
7 3 (0.65%) EdgeSight
8 2 (0.44%) ITRS Geneos
8 2 (0.44%) Opscode Chef
8 2 (0.44%) Puppet
8 2 (0.44%) SolarWinds Orion
9 1 (0.22%) Cacti
9 1 (0.22%) Control-M
9 1 (0.22%) Data Guard
9 1 (0.22%) OMEGAMON
9 1 (0.22%) Oracle Enterprise Manager
9 1 (0.22%) Oracle RMAN
9 1 (0.22%) QRadar
Vendors
1 157 (34.20%) Microsoft
2 98 (21.35%) VMware
3 47 (10.24%) Citrix
4 42 (9.15%) Cisco
5 37 (8.06%) Symantec
6 33 (7.19%) Remedy
7 30 (6.54%) Oracle
8 18 (3.92%) HP
8 18 (3.92%) SonicWALL
9 16 (3.49%) EMC
9 16 (3.49%) IBM
10 15 (3.27%) SAP
11 14 (3.05%) Veeam
12 10 (2.18%) Serena
13 8 (1.74%) NetApp
14 7 (1.53%) F5
14 7 (1.53%) Sophos
15 6 (1.31%) Avaya
16 5 (1.09%) Cadence
16 5 (1.09%) TIBCO
Wolverhampton, West Midlands (County)
Opus IT Consulting
Salary: £18000.00 - £25000.00 per annum
Posted: 22 hours ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £23000 per annum + Pension
Posted: 2 days ago
Herefordshire
Computer Futures
Salary: £60000 - £65000 per annum + competitive
Posted: Yesterday
Bilston, West Midlands (County)
CPS Group UK
Salary: £28000 - £35000 per annum + Excellent Benefits
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £23000 per annum + Pension,
Posted: 2 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 3 days ago
West Midlands
Harvey Nash plc
Salary: £50000 - £60000 per annum + car allowance
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 3 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 4 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £60000 - £66000 per annum + Pension + Medical
Posted: 2 days ago
Coventry, West Midlands (County)
Sainsbury's
Salary: Competitive
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £16k - 22k per year + benefits
Posted: 2 days ago
Hereford, Herefordshire
Herefordshire Housing
Salary: From £19,930 to £21,942 per annum
Posted: 8 days ago
Hereford, Herefordshire
Herefordshire Housing
Salary: £28,462 per annum
Posted: 8 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £22,000 per annum
Posted: 16 days ago
Birmingham
Ampersand Consulting
Salary: £40000 - £45000 per annum + Fantastic Benefits
Posted: 10 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 26 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £65000.00 per annum
Posted: 10 days ago
Pembridge, Herefordshire
360 Resourcing
Salary: £20,000 - £25,000 per year
Posted: 15 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 19 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 21 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 19 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 19 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 19 days ago
Solihull, West Midlands (County)
Robert Walters
Salary: £35000 - £55000 per annum
Posted: Yesterday
Solihull
360 Resourcing
Salary: £26,000 - £29,000 per year
Posted: 23 days ago