The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / West Midlands
Rank 93 91 77
Rank change year-on-year
-2 -14
Permanent jobs citing SLA 128 173 180
As % of all permanent IT jobs located in the West Midlands 2.72% 2.92% 3.55%
As % of the Quality Assurance & Compliance category 21.44% 25.86% 35.79%
Number of salaries quoted 83 127 154
Median salary £32,500 £37,500 £32,500
Median salary % change year-on-year
-13.33% +15.38%
90% offered a salary of more than £20,000 £21,000 £20,248
10% offered a salary of more than £47,250 £65,000 £51,750
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
597 669 503
As % of all permanent IT jobs located in the West Midlands 12.69% 11.28% 9.92%
Number of salaries quoted 418 502 407
Median salary £42,500 £43,974 £40,000
Median salary % change year-on-year
-3.35% +9.93%
90% offered a salary of more than £25,000 £27,900 £22,500
10% offered a salary of more than £60,000 £65,000 £65,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 24 February 2017.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -19 49 £31,250 -8.08% 4
Staffordshire +21 21 £24,000 -34.69%
Warwickshire +33 20 £36,875 -15.71% 4
Shropshire +8 13 £32,500 -27.77%
Coventry 0 6 £22,500 -63.26% 2
Worcestershire -6 6 £30,021 -7.62%
West Bromwich +5 3 £32,750 +98.48%
Walsall +11 2 £36,250 +31.81%
Solihull -5 2 £26,332 -29.78%
Wolverhampton - 2 £32,750 - 1
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 137 (38.16%) ITIL
2 109 (30.36%) Service Delivery
3 102 (28.41%) Microsoft
4 100 (27.86%) Windows
5 88 (24.51%) VMware
6 66 (18.38%) Active Directory
7 64 (17.83%) VMware Infrastructure
8 57 (15.88%) Finance
9 56 (15.60%) Data Centre
10 51 (14.21%) Citrix
10 51 (14.21%) Cisco
11 42 (11.70%) Validation
12 41 (11.42%) VPN
12 41 (11.42%) MS Excel
13 40 (11.14%) Degree
14 37 (10.31%) ITIL Certification
14 37 (10.31%) Service Management
15 36 (10.03%) Problem Management
15 36 (10.03%) Incident Management
16 34 (9.47%) Analytical Skills
16 34 (9.47%) DNS
17 30 (8.36%) Windows 7
18 29 (8.08%) WAN
19 28 (7.80%) vSphere
20 27 (7.52%) Stakeholder Management
20 27 (7.52%) DHCP
20 27 (7.52%) HP
21 26 (7.24%) LAN
21 26 (7.24%) Change Control
21 26 (7.24%) Security Cleared

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.96%) MS Exchange
2 10 (2.79%) Exchange Server 2010
3 8 (2.23%) Exchange Server 2003
3 8 (2.23%) Exchange Server 2013
4 7 (1.95%) Exchange Server 2007
5 6 (1.67%) IIS
6 5 (1.39%) Apache
7 4 (1.11%) SharePoint
8 3 (0.84%) FormScape
9 2 (0.56%) CMS
10 1 (0.28%) ArcGIS
10 1 (0.28%) CICS
10 1 (0.28%) nginx
10 1 (0.28%) OpenEdge
Applications
1 41 (11.42%) MS Excel
2 25 (6.96%) MS Office
3 18 (5.01%) MS PowerPoint
4 4 (1.11%) MS Visio
5 1 (0.28%) Spreadsheet
Business Applications
1 22 (6.13%) assyst
2 6 (1.67%) SAP HR
2 6 (1.67%) SAP Payroll
3 5 (1.39%) SAP HR-PA
4 3 (0.84%) Dynamics NAV
4 3 (0.84%) Sage 200
4 3 (0.84%) Salesforce.com CRM
5 2 (0.56%) Dynamics CRM
5 2 (0.56%) Oracle Assets
5 2 (0.56%) Oracle Cash Management
5 2 (0.56%) Oracle EBS
5 2 (0.56%) Oracle E-Business Tax
5 2 (0.56%) Oracle Payables
5 2 (0.56%) Oracle Receivables
5 2 (0.56%) Oracle Subledger Accounting
6 1 (0.28%) Maximo
Cloud Services
1 8 (2.23%) Microsoft Azure
1 8 (2.23%) Mimecast
1 8 (2.23%) Office 365
2 7 (1.95%) Amazon AWS
2 7 (1.95%) G Suite
3 4 (1.11%) SaaS
Communications & Networking
1 41 (11.42%) VPN
2 34 (9.47%) DNS
3 29 (8.08%) WAN
4 27 (7.52%) DHCP
5 26 (7.24%) LAN
6 22 (6.13%) Firewall
7 18 (5.01%) VoIP
8 16 (4.46%) TCP/IP
9 15 (4.18%) NetScaler
10 12 (3.34%) 802.11
11 11 (3.06%) Remote Desktop
12 9 (2.51%) MPLS
12 9 (2.51%) VLAN
13 8 (2.23%) DSL
13 8 (2.23%) SAN
14 7 (1.95%) Internet
15 6 (1.67%) Wireless
16 4 (1.11%) DDNS
16 4 (1.11%) DWDM
16 4 (1.11%) IPsec
Database & Business Intelligence
1 23 (6.41%) SQL Server
2 13 (3.62%) Big Data
3 12 (3.34%) SQL Server Reporting Services
4 10 (2.79%) MySQL
5 8 (2.23%) SQL Server Integration Services
6 5 (1.39%) SQL Server 2012
7 4 (1.11%) MongoDB
7 4 (1.11%) NoSQL
7 4 (1.11%) SQL Server 2008
7 4 (1.11%) SQL Server Analysis Services
8 3 (0.84%) Amazon Redshift
8 3 (0.84%) DTS
9 2 (0.56%) Data Warehouse
9 2 (0.56%) Enterprise Data Warehouse
9 2 (0.56%) GIS
9 2 (0.56%) RDBMS
9 2 (0.56%) Relational Database
9 2 (0.56%) Spatial Data
10 1 (0.28%) BusinessObjects Business Intelligence
10 1 (0.28%) SQL Server 2014
Development Applications
1 3 (0.84%) Talend Open Studio
2 1 (0.28%) Metasploit
General
1 57 (15.88%) Finance
2 21 (5.85%) Telecoms
3 14 (3.90%) Legal
4 11 (3.06%) Retail
5 10 (2.79%) Billing
6 9 (2.51%) Manufacturing
6 9 (2.51%) Marketing
7 7 (1.95%) Automotive
8 5 (1.39%) Electronics
9 4 (1.11%) Military
10 3 (0.84%) Games
11 2 (0.56%) Law
12 1 (0.28%) Advertising
12 1 (0.28%) Back Office
12 1 (0.28%) Banking
12 1 (0.28%) German Language
12 1 (0.28%) Italian Language
12 1 (0.28%) Publishing
Job Titles
1 65 (18.11%) Analyst
2 30 (8.36%) Architect
3 28 (7.80%) Service Manager
4 26 (7.24%) Service Analyst
5 25 (6.96%) Service Desk Analyst
6 20 (5.57%) Service Architect
6 20 (5.57%) Support Analyst
7 18 (5.01%) IT Manager
8 17 (4.74%) Applications Support
9 15 (4.18%) Support Engineer
9 15 (4.18%) Support Manager
9 15 (4.18%) Team Leader
10 14 (3.90%) Administrator
10 14 (3.90%) Backup Engineer
10 14 (3.90%) Citrix Engineer
10 14 (3.90%) Storage and Backup Engineer
10 14 (3.90%) Storage Engineer
11 12 (3.34%) Network Engineer
12 11 (3.06%) Incident Manager
12 11 (3.06%) Technical Manager
Libraries, Frameworks & Software Standards
1 12 (3.34%) 802.1X
2 6 (1.67%) Web Services
3 5 (1.39%) .NET
4 4 (1.11%) Flash
5 3 (0.84%) EDI
5 3 (0.84%) HTML
6 2 (0.56%) Middleware
6 2 (0.56%) REST
6 2 (0.56%) SOAP
7 1 (0.28%) CSS
7 1 (0.28%) HTML5
7 1 (0.28%) jQuery
7 1 (0.28%) LAMP
7 1 (0.28%) LEMP Stack
7 1 (0.28%) WCF
7 1 (0.28%) XML
7 1 (0.28%) XSLT
Miscellaneous
1 56 (15.60%) Data Centre
2 34 (9.47%) Analytical Skills
3 17 (4.74%) Management Information System
4 13 (3.62%) Driving Licence
5 8 (2.23%) Blackberry
6 7 (1.95%) Replication
7 6 (1.67%) Clustering
8 5 (1.39%) Virtual Team
9 4 (1.11%) Video Conferencing
10 3 (0.84%) Computer Science
10 3 (0.84%) Handset
11 2 (0.56%) Data Protection Act
11 2 (0.56%) LLPG
12 1 (0.28%) Enterprise Software
12 1 (0.28%) EPoS
12 1 (0.28%) iPad
12 1 (0.28%) Life Science
12 1 (0.28%) Mainframe
12 1 (0.28%) Online Banking
12 1 (0.28%) Smartphone
Operating Systems
1 100 (27.86%) Windows
2 30 (8.36%) Windows 7
3 24 (6.69%) Windows Server 2012
4 21 (5.85%) Windows Server
5 19 (5.29%) Linux
6 18 (5.01%) Unix
7 16 (4.46%) Windows 8
8 14 (3.90%) Windows 10
9 13 (3.62%) Windows Server 2008
10 12 (3.34%) Windows Server 2003
10 12 (3.34%) Windows Vista
11 6 (1.67%) Red Hat Enterprise Linux
12 5 (1.39%) HPUX
12 5 (1.39%) Windows XP
13 4 (1.11%) Mac OS
13 4 (1.11%) Solaris
14 3 (0.84%) Apple iOS
15 2 (0.56%) AIX
15 2 (0.56%) Android
15 2 (0.56%) CentOS
Processes & Methodologies
1 137 (38.16%) ITIL
2 109 (30.36%) Service Delivery
3 42 (11.70%) Validation
4 37 (10.31%) Service Management
5 36 (10.03%) Incident Management
5 36 (10.03%) Problem Management
6 27 (7.52%) Stakeholder Management
7 26 (7.24%) Change Control
7 26 (7.24%) Service Design
8 23 (6.41%) Performance Management
9 22 (6.13%) Business Development
10 20 (5.57%) Data Analysis
11 19 (5.29%) Continuous Improvement
11 19 (5.29%) ITSM
12 18 (5.01%) Contract Management
12 18 (5.01%) ITIL V3
13 17 (4.74%) Line Management
13 17 (4.74%) Statistics
14 16 (4.46%) Stakeholder Engagement
15 15 (4.18%) Project Management
Programming Languages
1 25 (6.96%) SQL
2 18 (5.01%) C
3 17 (4.74%) PowerShell
4 11 (3.06%) VB
5 6 (1.67%) T-SQL
6 5 (1.39%) C#
6 5 (1.39%) JavaScript
6 5 (1.39%) Shell Script
7 4 (1.11%) Java
7 4 (1.11%) VBScript
8 3 (0.84%) VBA
9 2 (0.56%) PHP
9 2 (0.56%) Python
9 2 (0.56%) R
10 1 (0.28%) Google Apps Script
10 1 (0.28%) VB6
Qualifications
1 40 (11.14%) Degree
2 37 (10.31%) ITIL Certification
3 26 (7.24%) Security Cleared
4 23 (6.41%) Cisco Certification
4 23 (6.41%) SC Cleared
5 21 (5.85%) CCNA
6 13 (3.62%) CCNP
7 9 (2.51%) MCSE
7 9 (2.51%) Microsoft Certification
8 7 (1.95%) MCP
9 6 (1.67%) CCDA
10 5 (1.39%) HNC
10 5 (1.39%) SANS
11 4 (1.11%) CREST Certified
11 4 (1.11%) ISEB
12 2 (0.56%) A+ Certification
12 2 (0.56%) CCDP
12 2 (0.56%) PMP
13 1 (0.28%) HND
13 1 (0.28%) MCSA
Quality Assurance & Compliance
1 10 (2.79%) Data Quality
2 5 (1.39%) ISO/IEC 27001
3 4 (1.11%) ISO 9001
4 3 (0.84%) QA
5 2 (0.56%) Sarbanes-Oxley
6 1 (0.28%) BS7666
System Software
1 66 (18.38%) Active Directory
2 64 (17.83%) VMware Infrastructure
3 28 (7.80%) vSphere
4 15 (4.18%) XenApp
5 9 (2.51%) Hyper-V
6 6 (1.67%) Terminal Services
6 6 (1.67%) VMware ESX
7 5 (1.39%) NFS
8 2 (0.56%) VMware Server
9 1 (0.28%) ACF2
9 1 (0.28%) Job Entry Subsystem
9 1 (0.28%) RACF
9 1 (0.28%) Snort
9 1 (0.28%) Virtual Servers
Systems Management
1 14 (3.90%) EdgeSight
2 9 (2.51%) SCCM
2 9 (2.51%) SCOM
3 8 (2.23%) AirWatch
3 8 (2.23%) Norton AntiVirus
4 4 (1.11%) Cisco CUCM
4 4 (1.11%) Cisco UCCE
4 4 (1.11%) Cisco UCCX
5 3 (0.84%) Ansible
5 3 (0.84%) WSUS
6 1 (0.28%) Computer Emergency Response Teams
6 1 (0.28%) Nagios
6 1 (0.28%) QRadar
6 1 (0.28%) Tivoli
Vendors
1 102 (28.41%) Microsoft
2 88 (24.51%) VMware
3 51 (14.21%) Cisco
3 51 (14.21%) Citrix
4 27 (7.52%) HP
5 22 (6.13%) Symantec
6 19 (5.29%) Oracle
7 18 (5.01%) Remedy
8 17 (4.74%) IBM
9 10 (2.79%) Veeam
10 9 (2.51%) LANDesk
10 9 (2.51%) NetApp
11 8 (2.23%) Google
11 8 (2.23%) Red Hat
11 8 (2.23%) SAP
12 7 (1.95%) CheckPoint
12 7 (1.95%) Dell
12 7 (1.95%) ServiceNow
13 6 (1.67%) Alcatel-Lucent
13 6 (1.67%) Fujitsu
Atherstone, Warwickshire
TNT Global IT
Posted: 2 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 3 days ago
Stratford-Upon-Avon, Warwickshire
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits 30% shift allowance, Car Allowance
Posted: 20 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: Car or All + Bonus
Posted: 3 days ago
Leamington Spa, Warwickshire
Evolution Recruitment Solutions
Salary: 25,000-30,000 + 20% shift allowance
Posted: 4 days ago
Birmingham, West Midlands (County)
Verticality Ltd
Salary: £45000 - £55000 per annum, Benefits Training, Overtime, Benefits
Posted: Yesterday
Wolverhampton, UK
WIPRO
Posted: 18 days ago
Coventry or Manchester
Department For Education
Salary: Cash remuneration between £27,951 to £30,859 dependent upon the skills and experience that is brought to the role and a pension contribution of around £6,175
Posted: 12 days ago
Birmingham
Venturi
Salary: £30000.00 per annum + Benefits
Posted: 15 days ago
Coventry, West Midlands (County)
Leidos
Posted: 17 days ago