The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 90 71 73
Rank change year-on-year
-19 +2
Permanent jobs citing SLA 145 181 156
As % of all permanent IT jobs located in the West Midlands 2.62% 3.32% 3.17%
As % of the Quality Assurance & Compliance category 31.73% 40.04% 33.62%
Number of salaries quoted 124 153 137
Average salary £27,500 £35,000 £32,500
Average salary % change year-on-year
-21.42% +7.69%
90% offered a salary of more than £20,349 £21,500 £24,500
10% offered a salary of more than £42,500 £52,500 £45,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
457 452 464
As % of all permanent IT jobs located in the West Midlands 8.24% 8.29% 9.43%
Number of salaries quoted 382 379 395
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £22,850 £25,500 £26,500
10% offered a salary of more than £58,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 16 September 2014.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -17 54 £32,500 -18.75% 7
Warwickshire +18 32 £27,500 +4.76% 1
Coventry -29 14 £37,500 -16.66% 3
Staffordshire -20 11 £23,500 +6.81%
Walsall +4 7 £42,500 +6.25%
Shropshire -5 7 £25,000 -16.66%
Solihull -6 4 £20,248 -27.68% 2
Worcestershire -5 2 £43,750 +113.41%
Wolverhampton - 2 £60,000 -
Dudley - 2 £25,500 -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 16 September 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 113 (43.80%) Windows
2 101 (39.15%) Microsoft
3 86 (33.33%) ITIL
4 67 (25.97%) SQL
5 58 (22.48%) MS Excel
6 53 (20.54%) Service Delivery
7 50 (19.38%) SQL Server
8 46 (17.83%) Service Management
9 39 (15.12%) Active Directory
10 38 (14.73%) .NET
10 38 (14.73%) JavaScript
11 37 (14.34%) C#
11 37 (14.34%) Citrix
12 36 (13.95%) HTML
12 36 (13.95%) Oracle
12 36 (13.95%) CSS
13 35 (13.57%) Cisco
13 35 (13.57%) SQL Server Integration Services
13 35 (13.57%) Web Development
14 34 (13.18%) Windows Server 2003
15 33 (12.79%) Finance
15 33 (12.79%) jQuery
16 32 (12.40%) WAN
17 31 (12.02%) Relational Database
18 30 (11.63%) Analytical Skills
18 30 (11.63%) Degree
18 30 (11.63%) IBM
19 29 (11.24%) Business Intelligence
19 29 (11.24%) Microsoft Certification
20 28 (10.85%) Windows XP

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 16 September 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 23 (8.91%) SharePoint
2 22 (8.53%) Blackberry Enterprise Server
3 16 (6.20%) MS Exchange
4 11 (4.26%) IBM Notes
5 7 (2.71%) Exchange Server 2003
5 7 (2.71%) SAS
6 6 (2.33%) Exchange Server 2007
7 5 (1.94%) Exchange Server 2010
8 4 (1.55%) WebSphere
8 4 (1.55%) SharePoint 2013
9 3 (1.16%) Exchange Server 2013
9 3 (1.16%) Lync
10 2 (0.78%) CMS
10 2 (0.78%) SharePoint 2010
11 1 (0.39%) SharePoint Server
11 1 (0.39%) Tomcat
11 1 (0.39%) IIS
Applications
1 58 (22.48%) MS Excel
2 20 (7.75%) MS Office
3 8 (3.10%) MS PowerPoint
4 4 (1.55%) InfoPath
5 1 (0.39%) PowerPivot
5 1 (0.39%) S-PLUS
Business Applications
1 19 (7.36%) Cognos Business Intelligence
2 12 (4.65%) Dynamics CRM
3 6 (2.33%) assyst
4 4 (1.55%) Maximo
4 4 (1.55%) Remedy ITSM
5 3 (1.16%) Oracle General Ledger
6 2 (0.78%) Oracle Financials
6 2 (0.78%) Oracle EBS R12
7 1 (0.39%) Oracle Payables
7 1 (0.39%) Oracle Receivables
7 1 (0.39%) Oracle Cash Management
7 1 (0.39%) Oracle Assets
7 1 (0.39%) Oracle Subledger Accounting
7 1 (0.39%) Oracle EBS
Cloud Services
1 7 (2.71%) Cloud Computing
2 1 (0.39%) Office 365
Communications & Networking
1 32 (12.40%) WAN
2 24 (9.30%) LAN
3 21 (8.14%) Firewall
4 19 (7.36%) VoIP
5 14 (5.43%) SAN
5 14 (5.43%) 3G
5 14 (5.43%) Broadband
6 12 (4.65%) VPN
7 11 (4.26%) Wireless
7 11 (4.26%) Internet
8 9 (3.49%) IP Telephony
9 7 (2.71%) Network Security
9 7 (2.71%) DWDM
9 7 (2.71%) DNS
9 7 (2.71%) TCP/IP
10 5 (1.94%) Nortel Meridian
10 5 (1.94%) DHCP
10 5 (1.94%) Symposium
11 4 (1.55%) ADSL
11 4 (1.55%) MPLS
Database & Business Intelligence
1 50 (19.38%) SQL Server
2 35 (13.57%) SQL Server Integration Services
3 31 (12.02%) Relational Database
4 25 (9.69%) SQL Server 2008
4 25 (9.69%) SQL Server 2012
5 23 (8.91%) SQL Server Reporting Services
6 15 (5.81%) DB2
7 11 (4.26%) Cognos Analysis Studio
7 11 (4.26%) Cognos Report Studio
7 11 (4.26%) Cognos Framework Manager
8 7 (2.71%) MySQL
9 4 (1.55%) OLAP
9 4 (1.55%) Data Warehouse
9 4 (1.55%) SQL Server Analysis Services
10 1 (0.39%) Oracle Database
10 1 (0.39%) SQL Server 2005
10 1 (0.39%) PostgreSQL
Development Applications
1 25 (9.69%) Visual Studio
2 19 (7.36%) Git (software)
3 2 (0.78%) MSI
4 1 (0.39%) RequisitePro
General
1 33 (12.79%) Finance
2 25 (9.69%) Telecoms
3 7 (2.71%) Legal
4 3 (1.16%) Retail
5 2 (0.78%) Aerospace
5 2 (0.78%) Automotive
6 1 (0.39%) Local Government
6 1 (0.39%) Banking
6 1 (0.39%) Billing
6 1 (0.39%) Manufacturing
6 1 (0.39%) Financial Institution
Job Titles
1 79 (30.62%) Analyst
2 41 (15.89%) Support Analyst
3 29 (11.24%) Service Analyst
4 27 (10.47%) Service Desk Analyst
5 21 (8.14%) Service Manager
6 19 (7.36%) Applications Support
7 17 (6.59%) Developer
7 17 (6.59%) Consultant
8 14 (5.43%) Support Engineer
8 14 (5.43%) Team Leader
9 11 (4.26%) CRM Developer
10 10 (3.88%) Network Engineer
10 10 (3.88%) 2nd Line Support
10 10 (3.88%) Support Consultant
11 9 (3.49%) IT Support
11 9 (3.49%) Applications Support Consultant
11 9 (3.49%) Administrator
11 9 (3.49%) Applications Consultant
12 8 (3.10%) 1st Line Support
12 8 (3.10%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 38 (14.73%) .NET
2 36 (13.95%) HTML
2 36 (13.95%) CSS
3 33 (12.79%) jQuery
4 24 (9.30%) ASP.NET
4 24 (9.30%) Twitter Bootstrap
4 24 (9.30%) AngularJS
5 14 (5.43%) XML
6 12 (4.65%) .NET Framework
7 11 (4.26%) Web Services
8 9 (3.49%) Silverlight
8 9 (3.49%) HTML5
9 6 (2.33%) ISPF
10 5 (1.94%) Middleware
11 2 (0.78%) Flash
11 2 (0.78%) Application Packaging
12 1 (0.39%) WCF
12 1 (0.39%) MDX
12 1 (0.39%) Ajax
12 1 (0.39%) ODBC
Miscellaneous
1 30 (11.63%) Analytical Skills
2 24 (9.30%) Blackberry
3 14 (5.43%) PDA
4 13 (5.04%) Statistics
5 10 (3.88%) Replication
6 8 (3.10%) CMDB
7 7 (2.71%) User Experience
8 6 (2.33%) Mainframe
9 4 (1.55%) Clustering
9 4 (1.55%) EPoS
9 4 (1.55%) Computer Science
9 4 (1.55%) Enterprise Storage
10 1 (0.39%) Enterprise Software
10 1 (0.39%) Life Science
10 1 (0.39%) Mathematics
10 1 (0.39%) Handset
Operating Systems
1 113 (43.80%) Windows
2 34 (13.18%) Windows Server 2003
3 28 (10.85%) Windows XP
4 26 (10.08%) Windows 7
5 23 (8.91%) Windows Server 2008
6 11 (4.26%) UNIX
7 10 (3.88%) Linux
8 8 (3.10%) Windows 8
9 7 (2.71%) Red Hat Enterprise Linux
10 6 (2.33%) Windows Server 2012
11 4 (1.55%) Windows Mobile
11 4 (1.55%) Android
11 4 (1.55%) BlackBerry OS
12 3 (1.16%) Windows Vista
13 2 (0.78%) Windows 2000
Processes & Methodologies
1 86 (33.33%) ITIL
2 53 (20.54%) Service Delivery
3 46 (17.83%) Service Management
4 35 (13.57%) Web Development
5 29 (11.24%) Business Intelligence
6 25 (9.69%) MVC
7 24 (9.30%) ETL
8 20 (7.75%) Continuous Improvement
9 17 (6.59%) Coaching
10 15 (5.81%) CRM
11 13 (5.04%) Incident Management
11 13 (5.04%) Line Management
11 13 (5.04%) Agile Software Development
11 13 (5.04%) Project Management
12 12 (4.65%) Asset Management
12 12 (4.65%) Network Management
12 12 (4.65%) Release Management
13 11 (4.26%) Unit Testing
13 11 (4.26%) Waterfall
13 11 (4.26%) ITIL V3
Programming Languages
1 67 (25.97%) SQL
2 38 (14.73%) JavaScript
3 37 (14.34%) C#
4 24 (9.30%) T-SQL
5 19 (7.36%) PHP
6 6 (2.33%) JCL
7 3 (1.16%) C
8 2 (0.78%) Java
8 2 (0.78%) PowerShell
Qualifications
1 30 (11.63%) Degree
2 29 (11.24%) Microsoft Certification
3 25 (9.69%) MCSE
4 23 (8.91%) Cisco Certification
5 19 (7.36%) CCNA
6 15 (5.81%) ITIL Certification
7 12 (4.65%) Security Cleared
8 11 (4.26%) MCP
9 8 (3.10%) CCNP
9 8 (3.10%) SC Cleared
10 4 (1.55%) Network+ Certification
10 4 (1.55%) MCITP
10 4 (1.55%) ITIL Foundation Certificate
11 2 (0.78%) MCSA
11 2 (0.78%) A+ Certification
11 2 (0.78%) MCDST
11 2 (0.78%) CCENT
Quality Assurance & Compliance
1 6 (2.33%) QA
2 2 (0.78%) ISO 9000
System Software
1 39 (15.12%) Active Directory
2 18 (6.98%) XenApp
3 10 (3.88%) VMware Infrastructure
4 7 (2.71%) Microsoft Virtual Server
5 5 (1.94%) Hyper-V
6 3 (1.16%) vSphere
7 2 (0.78%) Terminal Services
7 2 (0.78%) XenDesktop
8 1 (0.39%) vCloud
8 1 (0.39%) Forefront TMG
8 1 (0.39%) IAG
8 1 (0.39%) UAG
8 1 (0.39%) Microsoft App-V
8 1 (0.39%) VMware ESX
Systems Management
1 6 (2.33%) OpenView
1 6 (2.33%) ServiceCenter
2 4 (1.55%) BMC PATROL
2 4 (1.55%) Control-M
2 4 (1.55%) Tivoli
2 4 (1.55%) SCCM
3 2 (0.78%) Backup Exec
3 2 (0.78%) WSUS
3 2 (0.78%) Cisco UCCE
3 2 (0.78%) SCOM
3 2 (0.78%) Cisco CUCM
4 1 (0.39%) Symantec Enterprise Vault
4 1 (0.39%) Cisco UCCX
4 1 (0.39%) HP SIM
4 1 (0.39%) Cacti
4 1 (0.39%) Tivoli Storage Manager
4 1 (0.39%) Netcool
4 1 (0.39%) Norton AntiVirus
4 1 (0.39%) NetBackup
Vendors
1 101 (39.15%) Microsoft
2 37 (14.34%) Citrix
3 36 (13.95%) Oracle
4 35 (13.57%) Cisco
5 30 (11.63%) IBM
6 24 (9.30%) Cognos
6 24 (9.30%) VMware
7 17 (6.59%) HP
8 16 (6.20%) McAfee
9 14 (5.43%) LANDesk
10 11 (4.26%) Nortel
10 11 (4.26%) Lotus
11 10 (3.88%) NetApp
11 10 (3.88%) Intel
12 8 (3.10%) SonicWALL
13 7 (2.71%) Kaseya
13 7 (2.71%) Symantec
13 7 (2.71%) Websense
13 7 (2.71%) Dell
13 7 (2.71%) Red Hat
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £38000.00 per annum
Posted: 22 hours ago
Solihull, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £18000 - £21000 per annum + Fantastic Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
NES Global Talent
Salary: Excellent
Posted: Yesterday
Coventry, West Midlands (County)
Search Consultancy
Salary: £40000 - £45000 per annum + Benefits
Posted: 5 days ago
Warwick, Warwickshire
Global Technology Solutions Ltd
Salary: £33000 per annum + including shift allowance
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £20000.00 - £26000.00 per annum + Pension & Health
Posted: 6 days ago
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £40000 - £45000 per annum + Benefits
Posted: 6 days ago
Solihull, West Midlands (County)
Spring Technology
Salary: £30000.00 - £32000.00 per annum + Plus benefits
Posted: 6 days ago
Coventry, West Midlands (County)
ANSON MCCADE
Salary: From £65,000 to £90,000 per annum plus competitive package
Posted: 6 days ago
Birmingham
Applause IT Innovation
Salary: £18000 - £20000 per annum
Posted: 18 days ago
West Midlands (County)
ComputaCenter
Salary: Competitive
Posted: 20 days ago
Baskerville House, Birmingham
Legal Ombudsman
Salary: £ 46,3000 per annum
Posted: 27 days ago