The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 89 74 66
Rank change year-on-year
-15 -8
Permanent jobs citing SLA 161 179 157
As % of all permanent IT jobs located in the West Midlands 2.83% 3.54% 3.65%
As % of the Quality Assurance & Compliance category 24.47% 35.31% 34.73%
Number of salaries quoted 128 154 130
Average salary £37,500 £32,500 £31,250
Average salary % change year-on-year
+15.38% +4.00%
90% offered a salary of more than £20,000 £20,248 £21,250
10% offered a salary of more than £60,000 £52,500 £50,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
658 507 452
As % of all permanent IT jobs located in the West Midlands 11.56% 10.02% 10.50%
Number of salaries quoted 506 413 359
Average salary £43,974 £39,000 £40,000
Average salary % change year-on-year
+12.75% -2.50%
90% offered a salary of more than £27,500 £23,900 £25,000
10% offered a salary of more than £65,000 £57,500 £62,500
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 10 February 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 69 £37,000 -1.33% 12
Coventry -7 22 £55,000 +64.17% 6
Warwickshire -12 17 £40,500 +55.76% 1
Staffordshire -7 8 £43,500 +14.47% 2
West Bromwich -8 8 £16,500 +21.10% 2
Solihull +1 5 £40,000 +79.77% 1
Dudley -8 5 £25,000 -9.09%
Walsall -9 4 £44,500 -
Worcestershire - 4 £30,250 - 2
Shropshire +11 2 £34,250 -5.51%
Herefordshire - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 10 February 2016, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 105 (31.91%) Windows
2 96 (29.18%) ITIL
2 96 (29.18%) Microsoft
3 72 (21.88%) Service Delivery
4 65 (19.76%) Finance
5 63 (19.15%) Active Directory
6 56 (17.02%) Cisco
7 50 (15.20%) Service Management
8 47 (14.29%) Firewall
9 42 (12.77%) VMware
9 42 (12.77%) MS Office
10 41 (12.46%) MS Excel
11 39 (11.85%) VMware Infrastructure
12 37 (11.25%) Incident Management
12 37 (11.25%) SQL Server
13 33 (10.03%) LAN
13 33 (10.03%) Windows Server
14 32 (9.73%) Windows XP
15 31 (9.42%) Cisco Certification
15 31 (9.42%) Data Centre
16 30 (9.12%) Citrix
16 30 (9.12%) SQL
17 29 (8.81%) MS Exchange
18 28 (8.51%) ITIL V3
19 27 (8.21%) WAN
19 27 (8.21%) Windows Server 2003
19 27 (8.21%) VPN
19 27 (8.21%) Windows 8
20 26 (7.90%) HP
20 26 (7.90%) Degree

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 10 February 2016, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 29 (8.81%) MS Exchange
2 10 (3.04%) Exchange Server 2003
2 10 (3.04%) Exchange Server 2013
3 8 (2.43%) Exchange Server 2007
4 7 (2.13%) Skype for Business
5 4 (1.22%) BizTalk Server
5 4 (1.22%) IIS
6 3 (0.91%) Exstream Dialogue
6 3 (0.91%) NetWeaver
6 3 (0.91%) SharePoint
6 3 (0.91%) WebSphere
7 2 (0.61%) Apache
7 2 (0.61%) Apache Solr
7 2 (0.61%) Exchange Server 2010
7 2 (0.61%) IBM Notes
7 2 (0.61%) JBoss
7 2 (0.61%) nginx
7 2 (0.61%) Node.js
7 2 (0.61%) SAP Portal
7 2 (0.61%) Tomcat
Applications
1 42 (12.77%) MS Office
2 41 (12.46%) MS Excel
3 10 (3.04%) MS Visio
4 6 (1.82%) MS PowerPoint
5 1 (0.30%) MS Project
Business Applications
1 8 (2.43%) Oracle EBS
2 7 (2.13%) Oracle Assets
2 7 (2.13%) Oracle E-Business Tax
2 7 (2.13%) Oracle Payables
2 7 (2.13%) Oracle Receivables
2 7 (2.13%) Oracle Subledger Accounting
3 6 (1.82%) Oracle 11i
3 6 (1.82%) Oracle Applications
3 6 (1.82%) Oracle EBS R12
3 6 (1.82%) Oracle ERP
3 6 (1.82%) Oracle Financials
3 6 (1.82%) Oracle General Ledger
4 3 (0.91%) assyst
4 3 (0.91%) Exstream
4 3 (0.91%) SAP FI-AR
5 2 (0.61%) SAP SRM
6 1 (0.30%) Dynamics AX
6 1 (0.30%) HFM
6 1 (0.30%) Remedy ITSM
6 1 (0.30%) SAP CO
Cloud Services
1 18 (5.47%) Office 365
2 6 (1.82%) IaaS
3 4 (1.22%) SaaS
4 2 (0.61%) Amazon AWS
4 2 (0.61%) Cloud Computing
4 2 (0.61%) PaaS
5 1 (0.30%) Mimecast
5 1 (0.30%) Taleo
Communications & Networking
1 47 (14.29%) Firewall
2 33 (10.03%) LAN
3 27 (8.21%) VPN
3 27 (8.21%) WAN
4 18 (5.47%) SAN
4 18 (5.47%) Wi-Fi
5 17 (5.17%) Wireless
6 16 (4.86%) DNS
7 15 (4.56%) DHCP
7 15 (4.56%) TCP/IP
8 14 (4.26%) BGP
9 13 (3.95%) VoIP
10 12 (3.65%) EIGRP
11 11 (3.34%) WLAN
12 10 (3.04%) Cisco Wireless
12 10 (3.04%) Network Security
13 9 (2.74%) Cisco IOS
13 9 (2.74%) Cisco Nexus
13 9 (2.74%) Internet
13 9 (2.74%) Wireshark
Database & Business Intelligence
1 37 (11.25%) SQL Server
2 6 (1.82%) MySQL
3 4 (1.22%) BusinessObjects
3 4 (1.22%) Data Mining
4 3 (0.91%) RDBMS
4 3 (0.91%) Relational Database
4 3 (0.91%) SQL Server 2008
4 3 (0.91%) SQL Server Reporting Services
5 2 (0.61%) Apache Cassandra
5 2 (0.61%) Microsoft Analysis Services
5 2 (0.61%) MongoDB
5 2 (0.61%) NoSQL
5 2 (0.61%) QlikView
5 2 (0.61%) Riak
5 2 (0.61%) SAP BI
5 2 (0.61%) SAP BW
5 2 (0.61%) SAP HANA
5 2 (0.61%) SQL Server 2005
5 2 (0.61%) SQL Server Analysis Services
5 2 (0.61%) SQL Server Integration Services
Development Applications
1 10 (3.04%) LSMW
2 2 (0.61%) Ant
2 2 (0.61%) Git (software)
2 2 (0.61%) Jenkins
2 2 (0.61%) Maven
2 2 (0.61%) SonarQube
2 2 (0.61%) Team Foundation Server
3 1 (0.30%) Serena SBM
3 1 (0.30%) TestDirector
3 1 (0.30%) VSS/SourceSafe
3 1 (0.30%) WinRunner
General
1 65 (19.76%) Finance
2 23 (6.99%) Retail
3 20 (6.08%) Telecoms
4 13 (3.95%) Marketing
5 11 (3.34%) Billing
6 3 (0.91%) Banking
6 3 (0.91%) Law
7 2 (0.61%) Financial Institution
7 2 (0.61%) Manufacturing
8 1 (0.30%) Advertising
8 1 (0.30%) Back Office
8 1 (0.30%) Retail Banking
Job Titles
1 78 (23.71%) Analyst
2 44 (13.37%) Service Manager
3 31 (9.42%) Team Leader
4 30 (9.12%) Network Engineer
4 30 (9.12%) Support Analyst
5 26 (7.90%) IT Support
6 25 (7.60%) Service Analyst
7 24 (7.29%) Service Desk Analyst
8 22 (6.69%) IT Analyst
9 20 (6.08%) IT Manager
10 19 (5.78%) Support Engineer
11 18 (5.47%) 2nd Line Support
11 18 (5.47%) Delivery Manager
11 18 (5.47%) Services Delivery Manager
12 15 (4.56%) IT Support Analyst
13 14 (4.26%) Help Desk Analyst
13 14 (4.26%) Network Team Leader
14 13 (3.95%) Consultant
14 13 (3.95%) IT Services Manager
15 12 (3.65%) Applications Support
Libraries, Frameworks & Software Standards
1 11 (3.34%) Middleware
2 9 (2.74%) X-Windows
3 7 (2.13%) JDBC
3 7 (2.13%) REST
3 7 (2.13%) SOAP
3 7 (2.13%) Web Services
4 6 (1.82%) SAP PI
5 5 (1.52%) .NET
6 3 (0.91%) SAP Basis
7 2 (0.61%) BAPI
7 2 (0.61%) LAMP
7 2 (0.61%) LAPP Stack
7 2 (0.61%) LEMP Stack
7 2 (0.61%) SAP ALE
7 2 (0.61%) SAP XI
7 2 (0.61%) Web Dynpro
8 1 (0.30%) AOM
8 1 (0.30%) CSS
8 1 (0.30%) HTML
8 1 (0.30%) Servlets
Miscellaneous
1 31 (9.42%) Data Centre
2 23 (6.99%) Analytical Skills
3 16 (4.86%) Management Information System
4 14 (4.26%) Computer Science
5 10 (3.04%) Statistics
6 9 (2.74%) Private Cloud
7 8 (2.43%) Video Conferencing
8 7 (2.13%) Economics
9 6 (1.82%) Driving Licence
10 5 (1.52%) Replication
11 4 (1.22%) Hybrid Cloud
11 4 (1.22%) iPhone
12 3 (0.91%) CMDB
12 3 (0.91%) EPoS
13 2 (0.61%) Blackberry
13 2 (0.61%) Blog
13 2 (0.61%) Client/Server
13 2 (0.61%) Clustering
13 2 (0.61%) User Experience
14 1 (0.30%) Mobile App
Operating Systems
1 105 (31.91%) Windows
2 33 (10.03%) Windows Server
3 32 (9.73%) Windows XP
4 27 (8.21%) Windows 8
4 27 (8.21%) Windows Server 2003
5 22 (6.69%) Unix
5 22 (6.69%) Windows 7
6 21 (6.38%) Windows Server 2008
7 20 (6.08%) Linux
8 17 (5.17%) Windows Server 2012
9 13 (3.95%) Mac OS X
10 9 (2.74%) MVS
10 9 (2.74%) Windows 2000 Server
11 6 (1.82%) CatOS
12 4 (1.22%) Windows Vista
13 3 (0.91%) Android
13 3 (0.91%) HPUX
13 3 (0.91%) Solaris
14 2 (0.61%) CentOS
14 2 (0.61%) CoreOS
Processes & Methodologies
1 96 (29.18%) ITIL
2 72 (21.88%) Service Delivery
3 50 (15.20%) Service Management
4 37 (11.25%) Incident Management
5 28 (8.51%) ITIL V3
6 23 (6.99%) ITSM
7 21 (6.38%) Project Management
7 21 (6.38%) Stakeholder Management
8 18 (5.47%) Problem Management
9 17 (5.17%) Agile Software Development
9 17 (5.17%) Change Management
10 15 (4.56%) Continuous Improvement
10 15 (4.56%) Root Cause Analysis
11 14 (4.26%) Business Intelligence
11 14 (4.26%) Validation
11 14 (4.26%) Workflow
12 13 (3.95%) Resource Management
13 12 (3.65%) Data Analysis
13 12 (3.65%) Fault Management
13 12 (3.65%) Performance Management
Programming Languages
1 30 (9.12%) SQL
2 8 (2.43%) ABAP
2 8 (2.43%) Java
2 8 (2.43%) PowerShell
3 6 (1.82%) PL/SQL
4 4 (1.22%) C
5 3 (0.91%) JavaScript
5 3 (0.91%) Perl
6 2 (0.61%) C#
6 2 (0.61%) Go
6 2 (0.61%) Python
6 2 (0.61%) Ruby
7 1 (0.30%) T-SQL
7 1 (0.30%) VBA
Qualifications
1 31 (9.42%) Cisco Certification
2 26 (7.90%) Degree
3 22 (6.69%) CCNP
4 20 (6.08%) Security Cleared
5 17 (5.17%) ITIL Certification
6 16 (4.86%) SC Cleared
7 15 (4.56%) Microsoft Certification
8 10 (3.04%) CCNA
9 9 (2.74%) MCP
10 8 (2.43%) CCSA
11 7 (2.13%) A+ Certification
12 5 (1.52%) CCIE
13 4 (1.22%) MCSE
13 4 (1.22%) SAP Certification
14 3 (0.91%) MCITP
14 3 (0.91%) MCTS
15 2 (0.61%) CCDA
15 2 (0.61%) CCSE
15 2 (0.61%) GNVQ
16 1 (0.30%) CCDP
Quality Assurance & Compliance
1 3 (0.91%) ISO/IEC 20000
2 2 (0.61%) Data Quality
2 2 (0.61%) ISO/IEC 27001
3 1 (0.30%) PCI DSS
3 1 (0.30%) QA
System Software
1 63 (19.15%) Active Directory
2 39 (11.85%) VMware Infrastructure
3 23 (6.99%) XenApp
4 18 (5.47%) Hyper-V
5 14 (4.26%) vSphere
6 7 (2.13%) VMware ESX
7 6 (1.82%) XenDesktop
8 5 (1.52%) Citrix Presentation Server
9 4 (1.22%) Terminal Services
10 2 (0.61%) Docker
10 2 (0.61%) Microsoft Virtual Server
Systems Management
1 11 (3.34%) Cisco Prime
2 8 (2.43%) SCCM
3 6 (1.82%) Cisco UCCE
3 6 (1.82%) Cisco UCCX
4 5 (1.52%) EdgeSight
5 3 (0.91%) Control-M
5 3 (0.91%) Nagios
5 3 (0.91%) SCOM
6 2 (0.61%) Ansible
6 2 (0.61%) Cacti
6 2 (0.61%) Kubernetes
6 2 (0.61%) Mesos
6 2 (0.61%) Opscode Chef
6 2 (0.61%) Puppet
6 2 (0.61%) Unicenter
6 2 (0.61%) ZABBIX
7 1 (0.30%) HP NNM
7 1 (0.30%) HP SiteScope
7 1 (0.30%) Tivoli
7 1 (0.30%) WSUS
Vendors
1 96 (29.18%) Microsoft
2 56 (17.02%) Cisco
3 42 (12.77%) VMware
4 30 (9.12%) Citrix
5 26 (7.90%) HP
6 21 (6.38%) Oracle
7 16 (4.86%) SAP
8 14 (4.26%) Remedy
9 12 (3.65%) Avaya
10 10 (3.04%) CheckPoint
11 9 (2.74%) NetScout
11 9 (2.74%) SonicWALL
12 8 (2.43%) Apple
12 8 (2.43%) EMC
13 7 (2.13%) F5
14 6 (1.82%) NICE Systems
14 6 (1.82%) Nokia
14 6 (1.82%) Pegasus
14 6 (1.82%) Verint
15 5 (1.52%) ServiceNow
Birmingham
Searchability
Salary: £16000 - £22000 per annum + Healthcare
Posted: 12 hours ago
Worcestershire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
Birmingham
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £28000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: 2 days ago
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £20k per year
Posted: 2 days ago
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: c£30,000
Posted: 2 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £65000 - £76000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £53000 - £65000 per annum + Pension + Medical
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £40k - 45k per year + Bonus/Holidays
Posted: 5 days ago
Evesham, Worcestershire
Owen Daniels Consultancy
Salary: £26,000 per annum
Posted: 5 days ago
Stratford-Upon-Avon, Warwickshire
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits 30% shift allowance, Car Allowance
Posted: 5 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + Car All + 10% Bonus + Bens
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £32000.00 - £36000.00 per annum + Bonus + Benefits
Posted: 5 days ago
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Salary: £18000 - £22000 per annum, Benefits £4,500 shift allowance
Posted: 6 days ago
Wolverhampton, West Midlands (County)
EDM Group
Salary: Up to £26,000 per annum Depending on Experience
Posted: 13 days ago
Coventry
Ampersand Consulting
Salary: £40000 - £50000 per annum + 4200 Car Allowance
Posted: 15 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 15 days ago
Birmingham, West Midlands (County)
CGI
Salary: £32000 - £33500 per annum + benefits
Posted: 16 days ago
Birmingham, West Midlands (County)
CGI
Salary: £21000 - £25000 per annum + benefits
Posted: 16 days ago
Birmingham, West Midlands (County)
CGI
Salary: £26000 - £31000 per annum + benefits
Posted: 16 days ago
Wolverhampton, West Midlands (County)
EDM Group
Salary: Up to £45,000 per annum
Posted: 21 days ago
Coventry
Computer Futures
Salary: competitive
Posted: 22 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 23 days ago
Stoke-On-Trent, Staffordshire
RM plc
Salary: £44000 - £48000 per annum + (inc car allowance) + 5% bonus
Posted: 26 days ago
Coventry, West Midlands (County)
Coventry and Warwickshire Partnership Trust
Salary: £12.50 per hour
Posted: 27 days ago
Birmingham
Nigel Frank International Ltd
Salary: £30000 - £45000 per annum
Posted: 28 days ago