The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 64 79 84
Rank change year-on-year
+15 +5
Permanent jobs citing SLA 216 168 192
As % of all permanent IT jobs located in the West Midlands 3.93% 3.29% 3.39%
As % of the Quality Assurance & Compliance category 33.13% 27.01% 33.28%
Number of salaries quoted 126 143 170
Median salary £34,000 £35,000 £32,500
Median salary % change year-on-year
-2.85% +7.69%
90% offered a salary of more than £22,500 £20,130 £20,273
10% offered a salary of more than £55,000 £57,500 £52,500
UK excluding London median salary £35,000 £36,500 £33,000
% change year-on-year
-4.10% +10.60%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
652 622 577
As % of all permanent IT jobs located in the West Midlands 11.85% 12.17% 10.19%
Number of salaries quoted 412 505 492
Median salary £42,500 £41,500 £38,500
Median salary % change year-on-year
+2.40% +7.79%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £62,750 £60,000 £60,000
UK excluding London median salary £44,500 £44,000 £41,500
% change year-on-year
+1.13% +6.02%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 8 December 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 117 £37,500 -11.76% 7
Shropshire +1 15 £40,000 +42.85% 1
Staffordshire +4 13 £23,500 -11.32% 1
Coventry -14 13 £33,750 -1.45% 3
Warwickshire +1 12 £46,500 +72.22% 3
Walsall +18 7 £38,750 +6.16%
Dudley +2 6 £26,500 -1.39%
West Bromwich +6 4 £33,000 -9.58%
Sutton Coldfield - 4 - -
Solihull -15 3 £45,000 +69.81% 1
Smethwick - 3 £17,500 -
Worcestershire -6 2 £27,500 -
Wolverhampton +7 1 £23,500 -11.32% 2
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 8 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 189 (41.91%) ITIL
2 157 (34.81%) Microsoft
3 148 (32.82%) Service Delivery
4 117 (25.94%) Windows
5 98 (21.73%) VMware
6 84 (18.63%) Active Directory
7 74 (16.41%) VMware Infrastructure
8 70 (15.52%) MS Excel
9 59 (13.08%) Problem Management
10 58 (12.86%) assyst
10 58 (12.86%) Incident Management
10 58 (12.86%) Finance
11 53 (11.75%) Service Management
11 53 (11.75%) ITIL Certification
12 49 (10.86%) VPN
13 48 (10.64%) Citrix
13 48 (10.64%) Remedy
14 47 (10.42%) Validation
14 47 (10.42%) Analytical Skills
14 47 (10.42%) Data Centre
15 46 (10.20%) SQL Server
16 44 (9.76%) Cisco
17 42 (9.31%) MS Office
18 41 (9.09%) MS Exchange
19 38 (8.43%) DNS
19 38 (8.43%) LAN
20 37 (8.20%) WAN
20 37 (8.20%) DHCP
21 36 (7.98%) SQL
22 34 (7.54%) Oracle

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (9.09%) MS Exchange
2 17 (3.77%) Exchange Server 2003
3 15 (3.33%) Exchange Server 2007
4 12 (2.66%) NetWeaver
5 9 (2.00%) CMS
5 9 (2.00%) SharePoint
6 6 (1.33%) Exchange Server 2010
7 5 (1.11%) Blackberry Enterprise Server
7 5 (1.11%) Exchange Server 2013
8 4 (0.89%) IIS
9 3 (0.67%) OpenEdge
9 3 (0.67%) Sitecore CMS
9 3 (0.67%) Umbraco
10 1 (0.22%) ArcGIS
10 1 (0.22%) CICS
10 1 (0.22%) Documentum
10 1 (0.22%) Moodle
Applications
1 70 (15.52%) MS Excel
2 42 (9.31%) MS Office
3 20 (4.43%) MS PowerPoint
4 9 (2.00%) MS Visio
5 1 (0.22%) Spreadsheet
Business Applications
1 58 (12.86%) assyst
2 6 (1.33%) SAP HR
2 6 (1.33%) SAP Payroll
3 5 (1.11%) SAP HR-PA
4 4 (0.89%) Dynamics CRM
4 4 (0.89%) Salesforce.com CRM
5 3 (0.67%) Sage 200
6 2 (0.44%) Dynamics AX
6 2 (0.44%) Oracle Assets
6 2 (0.44%) Oracle Cash Management
6 2 (0.44%) Oracle EBS
6 2 (0.44%) Oracle E-Business Tax
6 2 (0.44%) Oracle Payables
6 2 (0.44%) Oracle Receivables
6 2 (0.44%) Oracle Subledger Accounting
6 2 (0.44%) Pivotal CRM
6 2 (0.44%) SystmOne
7 1 (0.22%) Maximo
7 1 (0.22%) SAP ERP
Cloud Services
1 13 (2.88%) Mimecast
2 7 (1.55%) Amazon AWS
2 7 (1.55%) G Suite
2 7 (1.55%) Microsoft Azure
3 6 (1.33%) Office 365
3 6 (1.33%) SaaS
4 3 (0.67%) IaaS
5 1 (0.22%) OneDrive
5 1 (0.22%) PaaS
Communications & Networking
1 49 (10.86%) VPN
2 38 (8.43%) DNS
2 38 (8.43%) LAN
3 37 (8.20%) DHCP
3 37 (8.20%) WAN
4 27 (5.99%) Firewall
5 25 (5.54%) TCP/IP
6 15 (3.33%) NetScaler
7 14 (3.10%) MPLS
8 12 (2.66%) 802.11
8 12 (2.66%) VoIP
9 11 (2.44%) Wireless
10 10 (2.22%) VLAN
11 9 (2.00%) Remote Desktop
12 8 (1.77%) DSL
12 8 (1.77%) Internet
13 7 (1.55%) Wi-Fi
14 5 (1.11%) ATM
14 5 (1.11%) SAN
14 5 (1.11%) Wireshark
Database & Business Intelligence
1 46 (10.20%) SQL Server
2 13 (2.88%) DB2
3 12 (2.66%) BusinessObjects
4 11 (2.44%) SQL Server 2008
5 8 (1.77%) SQL Server Reporting Services
6 7 (1.55%) Crystal Reports
7 6 (1.33%) SQL Server 2012
8 5 (1.11%) MySQL
8 5 (1.11%) SQL Server Integration Services
9 4 (0.89%) MongoDB
9 4 (0.89%) NoSQL
9 4 (0.89%) SQL Server Analysis Services
10 3 (0.67%) Amazon Redshift
10 3 (0.67%) Big Data
11 2 (0.44%) Data Warehouse
11 2 (0.44%) Enterprise Data Warehouse
11 2 (0.44%) Oracle Reports
11 2 (0.44%) RDBMS
11 2 (0.44%) Relational Database
11 2 (0.44%) SQL Server 2005
Development Applications
1 3 (0.67%) Talend Open Studio
2 2 (0.44%) Metasploit
3 1 (0.22%) Lombardi
3 1 (0.22%) Oracle Forms
3 1 (0.22%) Serena SBM
3 1 (0.22%) TestDirector
3 1 (0.22%) WinRunner
General
1 58 (12.86%) Finance
2 22 (4.88%) Telecoms
3 21 (4.66%) Marketing
4 19 (4.21%) Legal
5 18 (3.99%) Manufacturing
6 11 (2.44%) Billing
7 7 (1.55%) Automotive
7 7 (1.55%) Law
8 6 (1.33%) Retail
9 5 (1.11%) Electronics
10 4 (0.89%) Military
11 2 (0.44%) Banking
12 1 (0.22%) Advertising
12 1 (0.22%) Back Office
12 1 (0.22%) Games
12 1 (0.22%) Publishing
Job Titles
1 72 (15.96%) Analyst
2 41 (9.09%) Service Manager
3 28 (6.21%) Support Analyst
4 25 (5.54%) Architect
4 25 (5.54%) Incident Manager
4 25 (5.54%) IT Manager
4 25 (5.54%) Senior Manager
5 23 (5.10%) IT Support
5 23 (5.10%) Major Incident Manager
6 21 (4.66%) Applications Support
6 21 (4.66%) Consultant
6 21 (4.66%) Senior Incident Manager
6 21 (4.66%) Service Analyst
7 20 (4.43%) Service Desk Analyst
8 19 (4.21%) Backup Engineer
8 19 (4.21%) Service Architect
8 19 (4.21%) Storage and Backup Engineer
8 19 (4.21%) Storage Engineer
8 19 (4.21%) Support Manager
9 15 (3.33%) Delivery Manager
Libraries, Frameworks & Software Standards
1 18 (3.99%) .NET
2 12 (2.66%) 802.1X
2 12 (2.66%) SAP Basis
3 10 (2.22%) Web Services
4 6 (1.33%) HTML
5 4 (0.89%) CSS
5 4 (0.89%) Flash
6 3 (0.67%) .NET Framework
6 3 (0.67%) WinForms
7 2 (0.44%) WCF
8 1 (0.22%) HTML5
8 1 (0.22%) jQuery
8 1 (0.22%) Middleware
8 1 (0.22%) REST
8 1 (0.22%) SOAP
8 1 (0.22%) XML
8 1 (0.22%) XSLT
Miscellaneous
1 47 (10.42%) Analytical Skills
1 47 (10.42%) Data Centre
2 18 (3.99%) Management Information System
3 16 (3.55%) Statistics
4 14 (3.10%) Clustering
5 12 (2.66%) Driving Licence
6 11 (2.44%) Mathematics
7 7 (1.55%) Life Science
7 7 (1.55%) Replication
8 6 (1.33%) Blackberry
9 4 (0.89%) Computer Science
9 4 (0.89%) Virtual Team
10 2 (0.44%) Data Protection Act
10 2 (0.44%) EPoS
10 2 (0.44%) Handset
10 2 (0.44%) Hybrid Cloud
10 2 (0.44%) Online Banking
11 1 (0.22%) Client/Server
11 1 (0.22%) Mainframe
11 1 (0.22%) VLE
Operating Systems
1 117 (25.94%) Windows
2 33 (7.32%) Windows Server 2003
3 31 (6.87%) Unix
4 27 (5.99%) Windows 7
4 27 (5.99%) Windows Server 2012
5 24 (5.32%) Windows Server
6 23 (5.10%) Windows Server 2008
7 20 (4.43%) Linux
7 20 (4.43%) Windows 8
8 12 (2.66%) Windows 10
8 12 (2.66%) Windows Vista
9 9 (2.00%) Windows XP
10 6 (1.33%) Red Hat Enterprise Linux
10 6 (1.33%) Solaris
11 5 (1.11%) HPUX
12 4 (0.89%) AIX
12 4 (0.89%) Windows 2000 Server
13 2 (0.44%) CentOS
13 2 (0.44%) Kali Linux
13 2 (0.44%) Mac OS
Processes & Methodologies
1 189 (41.91%) ITIL
2 148 (32.82%) Service Delivery
3 59 (13.08%) Problem Management
4 58 (12.86%) Incident Management
5 53 (11.75%) Service Management
6 47 (10.42%) Validation
7 33 (7.32%) Stakeholder Management
8 28 (6.21%) Business Development
9 27 (5.99%) ITSM
9 27 (5.99%) People Management
9 27 (5.99%) Service Design
10 25 (5.54%) Change Control
11 24 (5.32%) Continuous Improvement
11 24 (5.32%) Mentoring
11 24 (5.32%) Performance Management
12 23 (5.10%) Change Management
12 23 (5.10%) Stakeholder Engagement
13 22 (4.88%) Business Continuity
13 22 (4.88%) Data Analysis
14 19 (4.21%) ITIL V3
Programming Languages
1 36 (7.98%) SQL
2 21 (4.66%) C
3 16 (3.55%) PowerShell
4 15 (3.33%) C#
5 8 (1.77%) JavaScript
5 8 (1.77%) VB
6 5 (1.11%) T-SQL
7 3 (0.67%) Java
7 3 (0.67%) Shell Script
7 3 (0.67%) VB.NET
8 2 (0.44%) R
9 1 (0.22%) Google Apps Script
9 1 (0.22%) PHP
9 1 (0.22%) PL/SQL
9 1 (0.22%) Python
9 1 (0.22%) Tcl
9 1 (0.22%) VB6
Qualifications
1 53 (11.75%) ITIL Certification
2 32 (7.10%) Degree
3 30 (6.65%) Security Cleared
4 28 (6.21%) SC Cleared
5 24 (5.32%) Cisco Certification
6 18 (3.99%) CCNA
7 10 (2.22%) Microsoft Certification
8 9 (2.00%) MCSE
9 7 (1.55%) CCNP
10 6 (1.33%) MCP
11 5 (1.11%) CCDA
11 5 (1.11%) CREST Certified
11 5 (1.11%) HNC
11 5 (1.11%) ISEB
11 5 (1.11%) SANS
12 4 (0.89%) Citrix Certification
13 2 (0.44%) CCDP
13 2 (0.44%) CCIE
13 2 (0.44%) ITIL Foundation Certificate
13 2 (0.44%) PMP
Quality Assurance & Compliance
1 11 (2.44%) Data Quality
2 6 (1.33%) ISO 9001
2 6 (1.33%) ISO/IEC 27001
3 2 (0.44%) Sarbanes-Oxley
System Software
1 84 (18.63%) Active Directory
2 74 (16.41%) VMware Infrastructure
3 34 (7.54%) vSphere
4 23 (5.10%) XenApp
5 15 (3.33%) Hyper-V
6 9 (2.00%) VMware ESX
7 7 (1.55%) XenDesktop
8 5 (1.11%) NFS
8 5 (1.11%) Terminal Services
9 2 (0.44%) Snort
9 2 (0.44%) Virtual Servers
10 1 (0.22%) ACF2
10 1 (0.22%) Job Entry Subsystem
10 1 (0.22%) Microsoft App-V
10 1 (0.22%) Microsoft Virtual Server
10 1 (0.22%) RACF
10 1 (0.22%) VMware Server
Systems Management
1 20 (4.43%) SCOM
2 14 (3.10%) EdgeSight
3 13 (2.88%) Norton AntiVirus
3 13 (2.88%) SCCM
4 12 (2.66%) Microsoft Clustering
5 8 (1.77%) AirWatch
6 5 (1.11%) Cisco Prime
7 4 (0.89%) WSUS
8 1 (0.22%) Ansible
Vendors
1 157 (34.81%) Microsoft
2 98 (21.73%) VMware
3 48 (10.64%) Citrix
3 48 (10.64%) Remedy
4 44 (9.76%) Cisco
5 34 (7.54%) Oracle
6 32 (7.10%) Symantec
7 30 (6.65%) HP
8 22 (4.88%) IBM
9 21 (4.66%) SAP
10 10 (2.22%) NetApp
11 9 (2.00%) CheckPoint
12 8 (1.77%) Google
12 8 (1.77%) Red Hat
12 8 (1.77%) Veeam
13 7 (1.55%) ServiceNow
14 6 (1.33%) Dell
14 6 (1.33%) Fujitsu
15 5 (1.11%) LANDesk
15 5 (1.11%) Salesforce.com
Tamworth, Staffordshire
Cyber Team
Salary: From £18,000 to £22,000 per annum Excellent Benefits Package
Posted: 17 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: Yesterday
Wolverhampton, West Midlands (County)
onezeero.
Salary: £30000 - £36000 per annum + benefits
Posted: 2 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: Yesterday
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £55K + Car + Excellent Benefits
Posted: Yesterday
Oldbury, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £18,000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £23000.00 - £28000.00 per annum
Posted: 3 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 6 days ago
Solihull, West Midlands (County)
Monarch Recruitment
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 9 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £16000.00 per annum
Posted: 16 days ago
Birmingham, West Midlands (County)
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Plus Benefits and Bonus
Posted: 2 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £16000.00 per annum
Posted: 16 days ago
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 13 days ago
Shropshire
Prospectus
Salary: £35000.00 - £50000.00 per annum
Posted: 21 days ago
Birmingham
CPS Group Limited
Salary: £20000 - £23000 per annum + Van and Benefits
Posted: 27 days ago
Coventry, United Kingdom
University of Warwick
Salary: £29,301 - £38,183 pa
Posted: 2 days ago