The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 69 58 129
Rank change year-on-year
-11 +71
Permanent jobs citing SLA 231 224 101
As % of all permanent IT jobs located in the West Midlands 3.78% 4.15% 1.87%
As % of the Quality Assurance & Compliance category 30.20% 41.56% 20.82%
Number of salaries quoted 145 195 81
Median salary £37,500 £34,333 £33,000
Median salary % change year-on-year
+9.22% +4.03%
90% offered a salary of more than £26,198 £22,500 £20,500
10% offered a salary of more than £52,500 £60,000 £55,000
UK excluding London median salary £34,500 £35,000 £33,250
% change year-on-year
-1.42% +5.26%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
765 539 485
As % of all permanent IT jobs located in the West Midlands 12.53% 9.98% 8.98%
Number of salaries quoted 540 435 407
Median salary £45,000 £40,000 £42,500
Median salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £27,500 £25,000 £26,500
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London median salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 30 May 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 124 £30,000 -29.41% 10
Shropshire +8 38 £37,500 +25.00% 1
Warwickshire -40 15 £38,000 +52.00% 4
Coventry -15 13 £52,000 +15.55% 2
Wolverhampton -2 8 £32,500 +18.18% 3
Walsall -4 6 £40,000 +25.98%
Worcestershire - 6 £38,750 -
Solihull +7 5 £45,000 +69.81% 2
West Bromwich +1 4 £30,000 -25.00% 1
Staffordshire -17 3 £23,500 +4.44% 1
Dudley +4 2 £30,750 +11.81%
Sutton Coldfield - 1 £23,500 -
Herefordshire - 1 £37,500 - 1
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 May 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 164 (40.29%) ITIL
2 136 (33.42%) Microsoft
3 109 (26.78%) Windows
4 104 (25.55%) Active Directory
5 99 (24.32%) Service Delivery
6 89 (21.87%) VMware
7 85 (20.88%) Finance
8 73 (17.94%) MS Excel
8 73 (17.94%) VMware Infrastructure
9 57 (14.00%) MS Exchange
10 53 (13.02%) WAN
10 53 (13.02%) Service Management
11 52 (12.78%) Incident Management
12 50 (12.29%) Data Centre
13 48 (11.79%) LAN
14 46 (11.30%) Firewall
15 45 (11.06%) Citrix
16 41 (10.07%) Cisco Certification
16 41 (10.07%) Windows Server
17 40 (9.83%) Cisco
18 39 (9.58%) VPN
19 38 (9.34%) Performance Management
19 38 (9.34%) Analytical Skills
20 37 (9.09%) Problem Management
20 37 (9.09%) Exchange Server 2003
20 37 (9.09%) Unix
21 36 (8.85%) SQL
22 35 (8.60%) Change Management
23 34 (8.35%) XenApp
23 34 (8.35%) Windows Server 2012

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (14.00%) MS Exchange
2 37 (9.09%) Exchange Server 2003
3 24 (5.90%) Exchange Server 2013
4 10 (2.46%) Exchange Server 2007
5 9 (2.21%) BizTalk Server
5 9 (2.21%) SharePoint
5 9 (2.21%) Skype for Business
6 6 (1.47%) WebSphere
7 5 (1.23%) CMS
7 5 (1.23%) Exchange Server 2010
8 4 (0.98%) IIS
9 3 (0.74%) Blackberry Enterprise Server
9 3 (0.74%) Documentum
9 3 (0.74%) Exstream Dialogue
9 3 (0.74%) NetWeaver
10 2 (0.49%) IBM Notes
11 1 (0.25%) SAP EP
11 1 (0.25%) SAP Portal
11 1 (0.25%) SharePoint 2010
11 1 (0.25%) Tomcat
Applications
1 73 (17.94%) MS Excel
2 27 (6.63%) MS Office
3 21 (5.16%) MS PowerPoint
4 5 (1.23%) MS Visio
5 1 (0.25%) MS Project
5 1 (0.25%) Spreadsheet
Business Applications
1 30 (7.37%) assyst
2 7 (1.72%) Exstream
3 5 (1.23%) Dynamics CRM
4 2 (0.49%) Dynamics AX
4 2 (0.49%) Dynamics NAV
4 2 (0.49%) Oracle 11i
4 2 (0.49%) Oracle Applications
4 2 (0.49%) Oracle Assets
4 2 (0.49%) Oracle EBS
4 2 (0.49%) Oracle EBS R12
4 2 (0.49%) Oracle E-Business Tax
4 2 (0.49%) Oracle ERP
4 2 (0.49%) Oracle Financials
4 2 (0.49%) Oracle General Ledger
4 2 (0.49%) Oracle Payables
4 2 (0.49%) Oracle Receivables
4 2 (0.49%) Oracle Subledger Accounting
4 2 (0.49%) Remedy ITSM
4 2 (0.49%) SAP EHS
5 1 (0.25%) Maximo
Cloud Services
1 13 (3.19%) Mimecast
2 12 (2.95%) Microsoft Azure
3 10 (2.46%) Office 365
4 7 (1.72%) Cloud Computing
4 7 (1.72%) IaaS
5 5 (1.23%) SaaS
6 2 (0.49%) Amazon AWS
6 2 (0.49%) PaaS
Communications & Networking
1 53 (13.02%) WAN
2 48 (11.79%) LAN
3 46 (11.30%) Firewall
4 39 (9.58%) VPN
5 30 (7.37%) TCP/IP
5 30 (7.37%) Wi-Fi
6 27 (6.63%) DHCP
7 26 (6.39%) DNS
8 21 (5.16%) VLAN
9 18 (4.42%) SAN
10 13 (3.19%) IP Telephony
11 12 (2.95%) DWDM
11 12 (2.95%) NetScaler
12 9 (2.21%) Cisco Nexus
12 9 (2.21%) Internet
12 9 (2.21%) MPLS
12 9 (2.21%) Network Security
13 8 (1.97%) Cisco ASA
13 8 (1.97%) IPsec
13 8 (1.97%) Wireless
Database & Business Intelligence
1 28 (6.88%) SQL Server
2 3 (0.74%) BusinessObjects
2 3 (0.74%) DB2
2 3 (0.74%) PostgreSQL
3 2 (0.49%) Big Data
3 2 (0.49%) MS Access
3 2 (0.49%) QlikView
3 2 (0.49%) SAP HANA
3 2 (0.49%) SQL Server 2005
4 1 (0.25%) Data Mining
4 1 (0.25%) Oracle Database
4 1 (0.25%) RDBMS
4 1 (0.25%) Relational Database
4 1 (0.25%) SAP BI
4 1 (0.25%) SAP BW
4 1 (0.25%) SQL Server 2008
4 1 (0.25%) SQL Server Reporting Services
Development Applications
1 3 (0.74%) LSMW
1 3 (0.74%) Serena SBM
1 3 (0.74%) TestDirector
1 3 (0.74%) WinRunner
2 2 (0.49%) Lombardi
General
1 85 (20.88%) Finance
2 21 (5.16%) Manufacturing
3 18 (4.42%) Telecoms
4 15 (3.69%) Retail
5 9 (2.21%) Marketing
6 8 (1.97%) Banking
7 4 (0.98%) Billing
7 4 (0.98%) French Language
8 2 (0.49%) Games
8 2 (0.49%) German Language
8 2 (0.49%) Publishing
9 1 (0.25%) Back Office
9 1 (0.25%) Corporate Banking
9 1 (0.25%) Electronics
9 1 (0.25%) Financial Institution
9 1 (0.25%) Investment Banking
Job Titles
1 76 (18.67%) Analyst
2 64 (15.72%) Service Manager
3 33 (8.11%) Team Leader
4 31 (7.62%) IT Support
5 28 (6.88%) Service Analyst
6 27 (6.63%) Support Analyst
7 24 (5.90%) Support Engineer
8 23 (5.65%) Services Delivery Manager
8 23 (5.65%) Support Manager
9 22 (5.41%) Delivery Manager
9 22 (5.41%) Network Engineer
10 21 (5.16%) Applications Support
10 21 (5.16%) IT Analyst
11 18 (4.42%) IT Manager
11 18 (4.42%) Network Team Leader
11 18 (4.42%) Service Support Manager
12 17 (4.18%) Network Manager
13 15 (3.69%) Service Desk Analyst
13 15 (3.69%) Service Desk Engineer
14 14 (3.44%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 17 (4.18%) .NET
2 9 (2.21%) Middleware
3 5 (1.23%) REST
4 3 (0.74%) JDBC
4 3 (0.74%) SAP Basis
4 3 (0.74%) SOAP
4 3 (0.74%) Web Services
5 2 (0.49%) ASP.NET
5 2 (0.49%) CSS
5 2 (0.49%) HTML
6 1 (0.25%) BAPI
6 1 (0.25%) D-Bus
6 1 (0.25%) Flash
6 1 (0.25%) JMS
6 1 (0.25%) Oracle Streams
6 1 (0.25%) SAP ALE
6 1 (0.25%) SAP PI
6 1 (0.25%) SAP XI
6 1 (0.25%) Web Dynpro
6 1 (0.25%) WebSphere MQ
Miscellaneous
1 50 (12.29%) Data Centre
2 38 (9.34%) Analytical Skills
3 28 (6.88%) Statistics
4 15 (3.69%) Life Science
5 11 (2.70%) Management Information System
6 10 (2.46%) Video Conferencing
7 8 (1.97%) Enterprise Software
8 5 (1.23%) Client/Server
8 5 (1.23%) EPoS
8 5 (1.23%) Hybrid Cloud
9 4 (0.98%) Computer Science
9 4 (0.98%) Driving Licence
9 4 (0.98%) Economics
9 4 (0.98%) Private Cloud
10 3 (0.74%) Handset
10 3 (0.74%) iPhone
10 3 (0.74%) Replication
11 2 (0.49%) Blackberry
11 2 (0.49%) Clustering
11 2 (0.49%) Mainframe
Operating Systems
1 109 (26.78%) Windows
2 41 (10.07%) Windows Server
3 37 (9.09%) Unix
4 34 (8.35%) Windows Server 2012
5 26 (6.39%) Windows Server 2003
6 19 (4.67%) Windows 8
7 18 (4.42%) Linux
8 17 (4.18%) Windows XP
9 15 (3.69%) Windows 2000 Server
10 8 (1.97%) Windows Server 2008
11 7 (1.72%) Mac OS X
11 7 (1.72%) Windows 7
12 6 (1.47%) Windows 2000
13 4 (0.98%) MVS
14 3 (0.74%) Apple iOS
14 3 (0.74%) Solaris
15 2 (0.49%) Android
15 2 (0.49%) CentOS
15 2 (0.49%) HPUX
15 2 (0.49%) Windows Mobile
Processes & Methodologies
1 164 (40.29%) ITIL
2 99 (24.32%) Service Delivery
3 53 (13.02%) Service Management
4 52 (12.78%) Incident Management
5 38 (9.34%) Performance Management
6 37 (9.09%) Problem Management
7 35 (8.60%) Change Management
8 33 (8.11%) Mentoring
9 31 (7.62%) Stakeholder Management
10 27 (6.63%) ITIL V3
10 27 (6.63%) Release Management
11 20 (4.91%) Critical Success Factor
11 20 (4.91%) Escalation Management
12 18 (4.42%) ITSM
12 18 (4.42%) People Management
13 17 (4.18%) Disaster Recovery
13 17 (4.18%) Root Cause Analysis
13 17 (4.18%) Validation
14 16 (3.93%) Continuous Improvement
14 16 (3.93%) Line Management
Programming Languages
1 36 (8.85%) SQL
2 15 (3.69%) C
2 15 (3.69%) PowerShell
3 10 (2.46%) Java
4 8 (1.97%) C#
5 6 (1.47%) VB
6 5 (1.23%) ABAP
6 5 (1.23%) JavaScript
7 4 (0.98%) PL/SQL
8 2 (0.49%) Shell Script
8 2 (0.49%) T-SQL
9 1 (0.25%) Korn
9 1 (0.25%) Perl
Qualifications
1 41 (10.07%) Cisco Certification
2 33 (8.11%) ITIL Certification
3 29 (7.13%) Security Cleared
4 27 (6.63%) Degree
5 26 (6.39%) CCNA
6 24 (5.90%) CCNP
7 22 (5.41%) SC Cleared
8 20 (4.91%) Microsoft Certification
9 11 (2.70%) MCSE
10 8 (1.97%) ISEB
10 8 (1.97%) MCITP
11 6 (1.47%) MCP
11 6 (1.47%) MCSA
12 5 (1.23%) A+ Certification
12 5 (1.23%) CCIE
12 5 (1.23%) Network+ Certification
13 4 (0.98%) ITIL Foundation Certificate
13 4 (0.98%) MCTS
14 3 (0.74%) ISEB Practitioner
15 2 (0.49%) BC Cleared
Quality Assurance & Compliance
1 1 (0.25%) Data Quality
1 1 (0.25%) QA
1 1 (0.25%) Sarbanes-Oxley
System Software
1 104 (25.55%) Active Directory
2 73 (17.94%) VMware Infrastructure
3 34 (8.35%) XenApp
4 31 (7.62%) Hyper-V
5 29 (7.13%) vSphere
6 19 (4.67%) VMware ESX
7 18 (4.42%) XenDesktop
8 4 (0.98%) Citrix Presentation Server
9 2 (0.49%) Docker
9 2 (0.49%) Microsoft Virtual Server
10 1 (0.25%) Microsoft App-V
10 1 (0.25%) Oracle RAC
10 1 (0.25%) Terminal Services
Systems Management
1 18 (4.42%) Norton AntiVirus
2 15 (3.69%) SCOM
3 10 (2.46%) Cisco UCCE
3 10 (2.46%) Cisco UCCX
3 10 (2.46%) SCCM
4 5 (1.23%) Backup Exec
5 4 (0.98%) EdgeSight
6 2 (0.49%) Cacti
6 2 (0.49%) Cisco Prime
6 2 (0.49%) Control-M
6 2 (0.49%) ITRS Geneos
6 2 (0.49%) Opscode Chef
6 2 (0.49%) Puppet
7 1 (0.25%) BMC PATROL
7 1 (0.25%) Data Guard
7 1 (0.25%) OMEGAMON
7 1 (0.25%) Oracle Enterprise Manager
7 1 (0.25%) Oracle RMAN
7 1 (0.25%) SolarWinds Orion
7 1 (0.25%) Tivoli
Vendors
1 136 (33.42%) Microsoft
2 89 (21.87%) VMware
3 45 (11.06%) Citrix
4 40 (9.83%) Cisco
5 31 (7.62%) Symantec
6 26 (6.39%) Oracle
7 20 (4.91%) Remedy
8 18 (4.42%) SonicWALL
9 16 (3.93%) HP
10 15 (3.69%) EMC
10 15 (3.69%) Veeam
11 13 (3.19%) IBM
12 10 (2.46%) SAP
12 10 (2.46%) Serena
13 8 (1.97%) Avaya
14 7 (1.72%) F5
14 7 (1.72%) NetApp
15 5 (1.23%) AVG
15 5 (1.23%) Cadence
15 5 (1.23%) Ruckus Wireless
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
LA International
Salary: £22000 - £25000 per annum + (Up to £27k OTE)
Posted: 3 days ago
Wolverhampton, West Midlands (County)
Opus IT Consulting
Salary: £18000.00 - £25000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 5 days ago
Telford, Shropshire
Lorien Resourcing
Salary: £1 per annum
Posted: 3 days ago
Warwick
Recruitment Genius Ltd
Posted: 7 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £29000.00 per annum
Posted: 10 days ago
Wolverhampton
CPS Group Limited
Salary: £27000 - £28000 per annum + Excellent Benefits
Posted: 12 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 6 days ago
Leominster, Herefordshire
360 Resourcing Solutions
Salary: £20000.00 to £25000.00 per year
Posted: 5 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £28000.00 - £34000.00 per annum + Health & Pension
Posted: 3 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £45000.00 per annum
Posted: 17 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £55000.00 per annum
Posted: 20 days ago
Wolverhampton
CPS Group Limited
Salary: £30000 - £35000 per annum
Posted: 12 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 17 days ago
Leamington Spa, Warwickshire
Focus Solutions Group Ltd
Salary: Competitive Salary + Benefits
Posted: 25 days ago
Birmingham
Capita plc
Salary: £40000.00 - £45000.00 per annum + negotiable
Posted: 7 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 23 days ago
Solihull
360 Resourcing Solutions .
Salary: £20k - 28k per year
Posted: 27 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 19 days ago
Coventry
People Source Consulting
Salary: £45000 - £57000 per annum + Benefits
Posted: 23 days ago
Solihull, West Midlands (County)
Robert Walters
Salary: £35000 - £55000 per annum
Posted: 3 days ago
Warwick, West Midlands, United Kingdom
First Utility
Salary: Competitive + Bonus + Excellent Benefits
Posted: 25 days ago