The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 57 80 99
Rank change year-on-year
+23 +19
Permanent jobs citing SLA 240 177 146
As % of all permanent IT jobs located in the West Midlands 4.19% 3.11% 2.67%
As % of the Quality Assurance & Compliance category 30.57% 26.38% 27.81%
Number of salaries quoted 136 129 120
Median salary £37,500 £32,500 £28,500
Median salary % change year-on-year
+15.38% +14.03%
90% offered a salary of more than £23,650 £24,000 £22,500
10% offered a salary of more than £52,500 £51,500 £42,500
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
785 671 525
As % of all permanent IT jobs located in the West Midlands 13.72% 11.79% 9.60%
Number of salaries quoted 531 491 434
Median salary £45,000 £38,000 £40,000
Median salary % change year-on-year
+18.42% -5.00%
90% offered a salary of more than £27,500 £26,000 £26,750
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 28 August 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +24 145 £42,500 +13.33% 7
Shropshire +8 19 £42,500 +41.66% 1
Solihull +15 14 £45,000 +69.81%
Staffordshire 0 14 £31,500 -28.61% 2
Coventry +1 12 £52,500 +57.46% 4
Warwickshire -5 7 £26,000 -1.88% 3
Walsall +5 5 £40,000 +28.00%
Herefordshire - 4 £26,000 - 3
West Bromwich +4 3 £25,000 - 1
Wolverhampton -8 3 £28,000 +5.66%
Sutton Coldfield - 3 £20,500 -
Worcestershire +13 2 £20,000 -16.66% 1
Bilston - 2 £30,250 -
Dudley -4 1 £26,000 -25.71%
Smethwick - 1 £26,000 -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 August 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 211 (44.70%) ITIL
2 176 (37.29%) Microsoft
3 133 (28.18%) Service Delivery
4 127 (26.91%) Windows
5 114 (24.15%) Active Directory
6 97 (20.55%) VMware
7 94 (19.92%) MS Excel
8 80 (16.95%) Finance
9 74 (15.68%) MS Exchange
9 74 (15.68%) VMware Infrastructure
10 69 (14.62%) assyst
11 64 (13.56%) Incident Management
12 63 (13.35%) Service Management
13 59 (12.50%) Problem Management
14 54 (11.44%) Analytical Skills
15 53 (11.23%) Remedy
16 51 (10.81%) WAN
17 50 (10.59%) SQL Server
18 48 (10.17%) LAN
19 46 (9.75%) VPN
20 45 (9.53%) Unix
20 45 (9.53%) ITIL Certification
20 45 (9.53%) Windows Server
21 42 (8.90%) Data Centre
21 42 (8.90%) Citrix
21 42 (8.90%) SQL
21 42 (8.90%) Change Management
22 41 (8.69%) Symantec
22 41 (8.69%) Performance Management
23 40 (8.47%) Exchange Server 2003

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (15.68%) MS Exchange
2 40 (8.47%) Exchange Server 2003
3 19 (4.03%) Exchange Server 2013
4 16 (3.39%) Exchange Server 2007
5 13 (2.75%) NetWeaver
6 11 (2.33%) SharePoint
7 9 (1.91%) CMS
8 8 (1.69%) BizTalk Server
8 8 (1.69%) Exchange Server 2010
9 6 (1.27%) IIS
10 5 (1.06%) Blackberry Enterprise Server
10 5 (1.06%) Skype for Business
11 4 (0.85%) Documentum
12 3 (0.64%) Exstream Dialogue
12 3 (0.64%) OpenEdge
12 3 (0.64%) Sitecore CMS
12 3 (0.64%) Umbraco
12 3 (0.64%) WebSphere
13 1 (0.21%) SharePoint 2010
13 1 (0.21%) WordPress
Applications
1 94 (19.92%) MS Excel
2 30 (6.36%) MS Office
3 18 (3.81%) MS PowerPoint
4 9 (1.91%) MS Visio
5 1 (0.21%) Spreadsheet
Business Applications
1 69 (14.62%) assyst
2 7 (1.48%) Exstream
3 6 (1.27%) Dynamics CRM
4 3 (0.64%) Dynamics AX
4 3 (0.64%) Remedy ITSM
5 2 (0.42%) Dynamics NAV
5 2 (0.42%) Pivotal CRM
5 2 (0.42%) SAP EHS
5 2 (0.42%) SystmOne
6 1 (0.21%) Oracle Assets
6 1 (0.21%) Oracle EBS R12
6 1 (0.21%) Oracle E-Business Tax
6 1 (0.21%) Oracle ERP
6 1 (0.21%) Oracle General Ledger
6 1 (0.21%) Oracle Payables
6 1 (0.21%) Oracle Receivables
6 1 (0.21%) Oracle Subledger Accounting
6 1 (0.21%) Salesforce.com CRM
6 1 (0.21%) SAP ERP
6 1 (0.21%) SAP Oil and Gas
Cloud Services
1 18 (3.81%) Mimecast
2 16 (3.39%) Microsoft Azure
3 7 (1.48%) Cloud Computing
3 7 (1.48%) Office 365
4 6 (1.27%) IaaS
5 4 (0.85%) Amazon AWS
5 4 (0.85%) SaaS
6 3 (0.64%) PaaS
7 1 (0.21%) OneDrive
Communications & Networking
1 51 (10.81%) WAN
2 48 (10.17%) LAN
3 46 (9.75%) VPN
4 38 (8.05%) Firewall
5 36 (7.63%) TCP/IP
6 32 (6.78%) DNS
7 31 (6.57%) DHCP
8 25 (5.30%) Wi-Fi
9 20 (4.24%) VLAN
10 15 (3.18%) NetScaler
11 14 (2.97%) SAN
12 12 (2.54%) Wireless
13 10 (2.12%) Internet
14 9 (1.91%) MPLS
15 7 (1.48%) Cisco Wireless
15 7 (1.48%) IPsec
16 6 (1.27%) IPv4
16 6 (1.27%) IPv6
17 5 (1.06%) DWDM
17 5 (1.06%) L2TP
Database & Business Intelligence
1 50 (10.59%) SQL Server
2 13 (2.75%) BusinessObjects
2 13 (2.75%) DB2
3 9 (1.91%) SQL Server 2008
4 7 (1.48%) Crystal Reports
5 3 (0.64%) SQL Server 2005
5 3 (0.64%) SQL Server 2012
6 2 (0.42%) MongoDB
6 2 (0.42%) MS Access
6 2 (0.42%) NoSQL
6 2 (0.42%) Oracle Reports
6 2 (0.42%) SQL Server Analysis Services
6 2 (0.42%) SQL Server Integration Services
6 2 (0.42%) SQL Server Reporting Services
7 1 (0.21%) Big Data
7 1 (0.21%) Oracle Database
7 1 (0.21%) PostgreSQL
7 1 (0.21%) RDBMS
7 1 (0.21%) Relational Database
Development Applications
1 4 (0.85%) Lombardi
2 3 (0.64%) Serena SBM
2 3 (0.64%) TestDirector
2 3 (0.64%) WinRunner
3 2 (0.42%) Metasploit
4 1 (0.21%) Oracle Forms
General
1 80 (16.95%) Finance
2 33 (6.99%) Manufacturing
3 21 (4.45%) Marketing
4 20 (4.24%) Telecoms
5 10 (2.12%) Billing
5 10 (2.12%) Retail
6 5 (1.06%) Games
6 5 (1.06%) Law
6 5 (1.06%) Legal
7 4 (0.85%) Banking
7 4 (0.85%) French Language
8 3 (0.64%) Publishing
9 2 (0.42%) German Language
10 1 (0.21%) Advertising
10 1 (0.21%) Automotive
10 1 (0.21%) Electronics
Job Titles
1 76 (16.10%) Analyst
2 56 (11.86%) Service Manager
3 30 (6.36%) IT Support
4 28 (5.93%) Service Analyst
5 27 (5.72%) Services Delivery Manager
6 26 (5.51%) Applications Support
6 26 (5.51%) Senior Manager
6 26 (5.51%) Support Engineer
7 24 (5.08%) Delivery Manager
7 24 (5.08%) Incident Manager
7 24 (5.08%) Major Incident Manager
8 23 (4.87%) Senior Incident Manager
9 21 (4.45%) Support Analyst
10 20 (4.24%) Infrastructure Engineer
10 20 (4.24%) IT Manager
11 19 (4.03%) Service Support Manager
11 19 (4.03%) Team Leader
12 18 (3.81%) Exchange Engineer
12 18 (3.81%) Storage Engineer
12 18 (3.81%) Support Manager
Libraries, Frameworks & Software Standards
1 25 (5.30%) .NET
2 13 (2.75%) SAP Basis
3 5 (1.06%) Web Services
4 4 (0.85%) .NET Framework
4 4 (0.85%) CSS
4 4 (0.85%) HTML
5 3 (0.64%) WinForms
6 2 (0.42%) ASP.NET
6 2 (0.42%) Middleware
6 2 (0.42%) REST
7 1 (0.21%) Flash
7 1 (0.21%) Oracle Streams
7 1 (0.21%) WCF
Miscellaneous
1 54 (11.44%) Analytical Skills
2 42 (8.90%) Data Centre
3 24 (5.08%) Life Science
4 21 (4.45%) Statistics
5 13 (2.75%) Clustering
6 11 (2.33%) Management Information System
7 8 (1.69%) Blackberry
8 7 (1.48%) Driving Licence
8 7 (1.48%) Enterprise Software
8 7 (1.48%) Virtual Team
9 4 (0.85%) Client/Server
9 4 (0.85%) Replication
10 3 (0.64%) EPoS
10 3 (0.64%) Hybrid Cloud
10 3 (0.64%) Video Conferencing
11 2 (0.42%) Fat Client
11 2 (0.42%) HP StoreVirtual
11 2 (0.42%) Mobile App
11 2 (0.42%) Mobile Computing
11 2 (0.42%) Public Cloud
Operating Systems
1 127 (26.91%) Windows
2 45 (9.53%) Unix
2 45 (9.53%) Windows Server
3 40 (8.47%) Windows Server 2003
4 34 (7.20%) Windows Server 2012
5 22 (4.66%) Windows Server 2008
6 17 (3.60%) Linux
7 16 (3.39%) Windows 8
8 15 (3.18%) Windows 2000 Server
8 15 (3.18%) Windows XP
9 12 (2.54%) Windows 7
10 6 (1.27%) Windows 2000
11 4 (0.85%) Red Hat Enterprise Linux
12 3 (0.64%) Apple iOS
13 2 (0.42%) AIX
13 2 (0.42%) HPUX
13 2 (0.42%) Kali Linux
13 2 (0.42%) Solaris
14 1 (0.21%) Mac OS X
14 1 (0.21%) MVS
Processes & Methodologies
1 211 (44.70%) ITIL
2 133 (28.18%) Service Delivery
3 64 (13.56%) Incident Management
4 63 (13.35%) Service Management
5 59 (12.50%) Problem Management
6 42 (8.90%) Change Management
7 41 (8.69%) Performance Management
8 37 (7.84%) Mentoring
9 33 (6.99%) Stakeholder Management
10 31 (6.57%) People Management
11 29 (6.14%) Validation
12 28 (5.93%) Release Management
13 26 (5.51%) ITSM
14 25 (5.30%) Root Cause Analysis
15 23 (4.87%) Business Continuity
16 22 (4.66%) ITIL V3
17 20 (4.24%) Escalation Management
17 20 (4.24%) Service Desk Management
18 19 (4.03%) Continuous Improvement
18 19 (4.03%) Critical Success Factor
Programming Languages
1 42 (8.90%) SQL
2 19 (4.03%) C
3 17 (3.60%) C#
3 17 (3.60%) PowerShell
4 7 (1.48%) JavaScript
5 5 (1.06%) Java
5 5 (1.06%) VB
6 3 (0.64%) PL/SQL
6 3 (0.64%) T-SQL
6 3 (0.64%) VB.NET
7 1 (0.21%) ABAP
7 1 (0.21%) Shell Script
7 1 (0.21%) Tcl
Qualifications
1 45 (9.53%) ITIL Certification
2 29 (6.14%) Cisco Certification
3 28 (5.93%) Security Cleared
4 22 (4.66%) SC Cleared
5 21 (4.45%) CCNA
6 19 (4.03%) Degree
7 13 (2.75%) Microsoft Certification
8 12 (2.54%) CCNP
9 8 (1.69%) ISEB
10 7 (1.48%) MCSE
11 6 (1.27%) MCSA
12 5 (1.06%) ITIL Foundation Certificate
12 5 (1.06%) MCITP
12 5 (1.06%) Network+ Certification
13 4 (0.85%) Citrix Certification
14 3 (0.64%) CCIE
14 3 (0.64%) ISEB Practitioner
15 2 (0.42%) A+ Certification
15 2 (0.42%) BC Cleared
15 2 (0.42%) MCP
Quality Assurance & Compliance
1 2 (0.42%) Data Quality
1 2 (0.42%) ISO 9001
1 2 (0.42%) ISO/IEC 27001
2 1 (0.21%) PCI DSS
System Software
1 114 (24.15%) Active Directory
2 74 (15.68%) VMware Infrastructure
3 32 (6.78%) vSphere
3 32 (6.78%) XenApp
4 29 (6.14%) Hyper-V
5 22 (4.66%) XenDesktop
6 19 (4.03%) VMware ESX
7 7 (1.48%) Virtual Machines
8 4 (0.85%) Virtual Servers
9 3 (0.64%) Microsoft App-V
9 3 (0.64%) Microsoft Virtual Server
10 2 (0.42%) Docker
10 2 (0.42%) NFS
10 2 (0.42%) Snort
11 1 (0.21%) Oracle RAC
Systems Management
1 27 (5.72%) SCOM
2 23 (4.87%) Norton AntiVirus
3 13 (2.75%) Microsoft Clustering
4 12 (2.54%) SCCM
5 5 (1.06%) Backup Exec
5 5 (1.06%) Cisco Prime
5 5 (1.06%) EdgeSight
6 3 (0.64%) Cisco UCCE
6 3 (0.64%) Cisco UCCX
7 2 (0.42%) Opscode Chef
7 2 (0.42%) Puppet
7 2 (0.42%) SolarWinds Orion
8 1 (0.21%) Data Guard
8 1 (0.21%) Oracle Enterprise Manager
8 1 (0.21%) Oracle RMAN
8 1 (0.21%) QRadar
8 1 (0.21%) WSUS
Vendors
1 176 (37.29%) Microsoft
2 97 (20.55%) VMware
3 53 (11.23%) Remedy
4 42 (8.90%) Citrix
5 41 (8.69%) Symantec
6 37 (7.84%) Oracle
7 28 (5.93%) Cisco
8 21 (4.45%) HP
9 20 (4.24%) IBM
10 19 (4.03%) SAP
11 18 (3.81%) SonicWALL
12 10 (2.12%) EMC
12 10 (2.12%) NetApp
12 10 (2.12%) Serena
13 7 (1.48%) Sophos
13 7 (1.48%) Veeam
14 5 (1.06%) Cadence
14 5 (1.06%) Kaseya
14 5 (1.06%) Kaspersky
14 5 (1.06%) NetScout
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £23000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Telford, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago
Worcester, Worcestershire
Datasource Computer Employment
Posted: 6 hours ago
Hereford, Herefordshire
360 Resourcing Solutions
Posted: 4 days ago
Birmingham
SCC
Posted: 3 days ago
Birmingham, West Midlands (County)
Searchability
Salary: £16000 - £18000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £40000 - £45000 per annum
Posted: 5 days ago
Stafford, Staffordshire
Boeing
Salary: Competitive
Posted: 5 days ago
Birmingham, West Midlands (County)
Met Police
Salary: £25,336 per annum plus £3,406 location allowance
Posted: 16 days ago
Warwick
Recruitment Genius Ltd
Posted: 17 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £39000.00 per annum
Posted: 17 days ago
Hereford, Herefordshire
360 Resourcing Solutions
Posted: 4 days ago
Warwickshire
Hays Specialist Recruitment Ltd
Salary: £24000.00 per annum
Posted: 26 days ago
West Midlands
Robert Walters UK
Salary: £24000 - £28000 per annum
Posted: 24 days ago
Birmingham
Energize Recruitment Solutions Ltd
Salary: £3000 - £27000 per annum
Posted: 12 days ago
Coventry, West Midlands (County)
Leidos
Salary: Competitive
Posted: 24 days ago
West Midlands
Robert Walters UK
Posted: 26 days ago
Hereford
Computer Futures
Salary: £60000 - £65000 per annum + competitive
Posted: 21 days ago
Birmingham
Ampersand Consulting
Salary: £40000 - £45000 per annum + Fantastic Benefits
Posted: 20 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 16 days ago