Permanent IT Jobs Contract IT Jobs
Computing Careers Logo
Job Type
Source

This section looks at the demand for Service Level Agreement (SLA) skills within the West Midlands region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 25 Jul 2008Same period last year
Rank5472
Rank change on same period last yearUp+18
Matching permanent IT job ads302214
As % of all UK permanent IT job ads sampled0.159 %0.088 %
As % of the category below49.59 %51.69 %
Salaries quoted237189
Average minimum salary£32,984£31,389
Average salary£35,106£33,026
% change on same period last year+6.29 %
Average maximum salary£37,227£34,663
UK excluding London average salary£33,763£35,624
% change on same period last year-5.22 %
West Midlands IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
West Midlands
Matching permanent IT job ads609414
As % of all UK permanent IT job ads sampled0.321 %0.170 %
Salaries quoted469345
Average minimum salary£33,670£35,520
Average salary£35,794£37,821
% change on same period last year-5.35 %
Average maximum salary£37,917£40,122
UK excluding London average salary£39,410£39,928
% change on same period last year-1.29 %
SLA EnglandSLA
England

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

West Midlands SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

West Midlands SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 25 July 2008.

West Midlands SLA Salary Histogram

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamUp+20124£32,995-1.34 %
HerefordshireUp+370£38,541+14.39 %
WarwickshireUp+1025£27,898-8.58 %
ShropshireUp+119£44,545+34.57 %
WorcestershireDown-813£52,000+43.44 %
CoventryDown-413£31,625+48.24 %
SolihullUp+111£32,650+16.26 %
WolverhamptonNew entry-2£38,125-
StaffordshireDown-162£20,000-45.40 %
WalsallNew entry-1£14,500-
SLA EnglandSLA
England

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1180 (30.51 %)ITIL
2177 (30.00 %)Windows
3138 (23.39 %)Microsoft
4123 (20.85 %)Active Directory
590 (15.25 %)Microsoft Certification
689 (15.08 %)Service Delivery
784 (14.24 %)MCP
880 (13.56 %)MS Excel
971 (12.03 %)SQL
1067 (11.36 %)MS Exchange
1067 (11.36 %)Cisco
1165 (11.02 %)Pensions
1264 (10.85 %)LAN
1361 (10.34 %)WAN
1454 (9.153 %)Exchange Server 2003
1553 (8.983 %)Exchange Server 2000
1652 (8.814 %)Citrix
1652 (8.814 %)Finance
1751 (8.644 %)Health
1850 (8.475 %)Incident Management
1947 (7.966 %)Windows 2000
2046 (7.797 %)Telecoms
2143 (7.288 %)MCSE
2240 (6.780 %)Firewall
2339 (6.610 %)Service Management
2438 (6.441 %)XML
2537 (6.271 %)Retail
2636 (6.102 %)UNIX
2734 (5.763 %)MS Office
2734 (5.763 %)SQL Server

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application DevelopmentApplication Development
138 (6.441 %)XML
223 (3.898 %).NET
320 (3.390 %)ASP
419 (3.220 %)HTML
516 (2.712 %)WebServices
613 (2.203 %)JSP
613 (2.203 %)ASP.NET
710 (1.695 %)WebSphere
89 (1.525 %)EJB
96 (1.017 %).NET Framework
104 (0.678 %)Middleware
112 (0.339 %)SAP Basis
121 (0.169 %)Spring
121 (0.169 %)AJAX
121 (0.169 %)Silverlight
121 (0.169 %)CSS
121 (0.169 %)XSL
121 (0.169 %)XHTML
West Midlands IT Job Market, Application PlatformsApplication Platforms
167 (11.36 %)MS Exchange
254 (9.153 %)Exchange Server 2003
353 (8.983 %)Exchange Server 2000
410 (1.695 %)WebLogic
410 (1.695 %)Lotus Notes
57 (1.186 %)IIS
57 (1.186 %)Exchange Server 5.5
57 (1.186 %)SharePoint
66 (1.017 %)WebSphere MQ
66 (1.017 %)Exchange Server 2007
75 (0.847 %)WebSphere Application Server
84 (0.678 %)MQSeries
93 (0.508 %)NetWeaver
101 (0.169 %)GroupWise
101 (0.169 %)WPS
101 (0.169 %)CICS
101 (0.169 %)Lotus Domino
West Midlands IT Job Market, ApplicationsApplications
180 (13.56 %)MS Excel
234 (5.763 %)MS Office
35 (0.847 %)MS Visio
42 (0.339 %)MS PowerPoint
51 (0.169 %)Spreadsheet
51 (0.169 %)Photoshop
West Midlands IT Job Market, Business ApplicationsBusiness Applications
14 (0.678 %)SAP Retail
23 (0.508 %)Oracle ERP
32 (0.339 %)Dynamics NAV
41 (0.169 %)Dynamics CRM
41 (0.169 %)SAP FI/CO
41 (0.169 %)SAP CO
41 (0.169 %)assyst
41 (0.169 %)Oracle Financials
41 (0.169 %)Great Plains
41 (0.169 %)Axapta
41 (0.169 %)Navision
41 (0.169 %)SAP FI
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
164 (10.85 %)LAN
261 (10.34 %)WAN
340 (6.780 %)Firewall
432 (5.424 %)TCP/IP
530 (5.085 %)Internet
530 (5.085 %)SMTP
621 (3.559 %)VPN
719 (3.220 %)VoIP
817 (2.881 %)PBX
914 (2.373 %)IPCC
1013 (2.203 %)BIG-IP
1013 (2.203 %)SSL
1013 (2.203 %)BGP
1112 (2.034 %)OSPF
1112 (2.034 %)DNS
1112 (2.034 %)Cisco PIX
1211 (1.864 %)DHCP
138 (1.356 %)Symposium
147 (1.186 %)IP Telephony
147 (1.186 %)Cisco ICM
West Midlands IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
134 (5.763 %)SQL Server
211 (1.864 %)Oracle 8/8i
211 (1.864 %)BusinessObjects
310 (1.695 %)RDBMS
48 (1.356 %)DB2
56 (1.017 %)Crystal Reports
63 (0.508 %)SQL Server 2000
72 (0.339 %)SQL Server Reporting Services
72 (0.339 %)SQL Server 2005
72 (0.339 %)Oracle 10g
81 (0.169 %)SQL Server Integration Services
81 (0.169 %)MySQL
81 (0.169 %)OLAP
81 (0.169 %)Datawarehouse
81 (0.169 %)DTS
81 (0.169 %)Data Mining
West Midlands IT Job Market, Development ApplicationsDevelopment Applications
112 (2.034 %)Visual Studio
23 (0.508 %)Eclipse
31 (0.169 %)MSI
West Midlands IT Job Market, GeneralGeneral
165 (11.02 %)Pensions
252 (8.814 %)Finance
351 (8.644 %)Health
446 (7.797 %)Telecoms
537 (6.271 %)Retail
630 (5.085 %)Government
715 (2.542 %)Manufacturing
814 (2.373 %)Back Office
911 (1.864 %)Insurance
108 (1.356 %)Education
115 (0.847 %)Law
123 (0.508 %)Construction
123 (0.508 %)Publishing
132 (0.339 %)Banking
132 (0.339 %)Automotive
141 (0.169 %)Legal
141 (0.169 %)Marketing
West Midlands IT Job Market, Job TitlesJob Titles
1124 (21.02 %)Analyst
295 (16.10 %)Service Manager
377 (13.05 %)Support Analyst
443 (7.288 %)Network Engineer
443 (7.288 %)Messaging Specialist
540 (6.780 %)Helpdesk Support
638 (6.441 %)Technical Specialist
638 (6.441 %)IT Manager
736 (6.102 %)Services Delivery Manager
736 (6.102 %)Delivery Manager
835 (5.932 %)Support Engineer
933 (5.593 %)Service Desk Manager
1032 (5.424 %)Applications Support
1127 (4.576 %)Team Leader
1221 (3.559 %)Service Analyst
1320 (3.390 %)IT Support Analyst
1320 (3.390 %)Support Manager
1419 (3.220 %)Service Desk Analyst
1419 (3.220 %)2nd Line Support
1419 (3.220 %)IT Services Manager
West Midlands IT Job Market, MiscellaneousMiscellaneous
131 (5.254 %)EPoS
210 (1.695 %)Blackberry
38 (1.356 %)Clustering
47 (1.186 %)IVR
55 (0.847 %)Management Information System
55 (0.847 %)Thin Client
55 (0.847 %)Fat Client
64 (0.678 %)N-Tier
73 (0.508 %)Client/Server
82 (0.339 %)PMI
82 (0.339 %)PDA
82 (0.339 %)Statistics
82 (0.339 %)Mathematics
91 (0.169 %)CMDB
91 (0.169 %)IBM Mainframe
91 (0.169 %)SCADA
91 (0.169 %)SecurID
91 (0.169 %)AS400
91 (0.169 %)BBC
91 (0.169 %)Symmetrix
West Midlands IT Job Market, Operating SystemsOperating Systems
1177 (30.00 %)Windows
247 (7.966 %)Windows 2000
336 (6.102 %)UNIX
432 (5.424 %)Windows XP
522 (3.729 %)Windows NT
615 (2.542 %)Linux
77 (1.186 %)Solaris
85 (0.847 %)HPUX
85 (0.847 %)Windows Server 2003
93 (0.508 %)Tru64
102 (0.339 %)AIX
111 (0.169 %)NetWare
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
1180 (30.51 %)ITIL
289 (15.08 %)Service Delivery
350 (8.475 %)Incident Management
439 (6.610 %)Service Management
531 (5.254 %)Security Cleared
622 (3.729 %)SC Cleared
721 (3.559 %)Disaster Recovery
820 (3.390 %)Configuration Management
917 (2.881 %)Project Management
1013 (2.203 %)PRINCE2
1013 (2.203 %)Load Balancing
1013 (2.203 %)Problem Management
1112 (2.034 %)ERP
1211 (1.864 %)Supplier Management
1310 (1.695 %)Information Security
148 (1.356 %)ITSM
157 (1.186 %)Contact Management
157 (1.186 %)Risk Assessment
166 (1.017 %)CRM
166 (1.017 %)E-Commerce
West Midlands IT Job Market, Programming LanguagesProgramming Languages
171 (12.03 %)SQL
231 (5.254 %)JavaScript
325 (4.237 %)VB
424 (4.068 %)C
516 (2.712 %)PL/SQL
615 (2.542 %)Java
78 (1.356 %)Shell Script
85 (0.847 %)C#
92 (0.339 %)Transact-SQL
92 (0.339 %)VBScript
101 (0.169 %)VB.NET
West Midlands IT Job Market, QualificationsQualifications
190 (15.25 %)Microsoft Certification
284 (14.24 %)MCP
343 (7.288 %)MCSE
434 (5.763 %)ITIL Certification
525 (4.237 %)Cisco Certification
525 (4.237 %)Degree
621 (3.559 %)CCNA
715 (2.542 %)CCNP
715 (2.542 %)A+ Certification
87 (1.186 %)HND
87 (1.186 %)Network+ Certification
96 (1.017 %)PRINCE2 Certification
104 (0.678 %)CCSA
113 (0.508 %)PMP
113 (0.508 %)PMI Certification
122 (0.339 %)ECDL
131 (0.169 %)CCSE
131 (0.169 %)CIW
131 (0.169 %)MCDST
131 (0.169 %)MCSA
West Midlands IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
110 (1.695 %)ISO27001
27 (1.186 %)Sarbanes-Oxley
33 (0.508 %)ISO9001
41 (0.169 %)ISO9000
West Midlands IT Job Market, System SoftwareSystem Software
1123 (20.85 %)Active Directory
217 (2.881 %)MetaFrame
311 (1.864 %)Terminal Services
45 (0.847 %)Citrix Presentation Server
54 (0.678 %)Terminal Server
54 (0.678 %)Oracle RAC
63 (0.508 %)VMware ESX
63 (0.508 %)NetBackup
71 (0.169 %)Backup Exec
71 (0.169 %)VMware Infrastructure
West Midlands IT Job Market, Systems ManagementSystems Management
130 (5.085 %)MAILsweeper
26 (1.017 %)OpenView
32 (0.339 %)CiscoWorks
32 (0.339 %)Tivoli
32 (0.339 %)Systems Management Server (SMS)
32 (0.339 %)ZENworks
32 (0.339 %)Norton AntiVirus
32 (0.339 %)BMC Marimba
41 (0.169 %)EMC NetWorker
41 (0.169 %)DameWare
41 (0.169 %)OVSD
41 (0.169 %)BMC PATROL
41 (0.169 %)Tivoli Identity Manager
41 (0.169 %)Legato
West Midlands IT Job Market, VendorsVendors
1138 (23.39 %)Microsoft
267 (11.36 %)Cisco
352 (8.814 %)Citrix
433 (5.593 %)Oracle
532 (5.424 %)Remedy
622 (3.729 %)HP
718 (3.051 %)SAP
817 (2.881 %)Sophos
914 (2.373 %)CheckPoint
1012 (2.034 %)IBM
1111 (1.864 %)Business Objects
1111 (1.864 %)BMC
1210 (1.695 %)BEA
1210 (1.695 %)Lotus
139 (1.525 %)Nortel
139 (1.525 %)Mitel
148 (1.356 %)Sage
148 (1.356 %)Compaq
148 (1.356 %)Dell
156 (1.017 %)Nokia
CWJobs.co.uk Logo
Technojobs Logo