The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 64 63 112
Rank change year-on-year
-1 +49
Permanent jobs citing SLA 241 224 119
As % of all permanent IT jobs located in the West Midlands 3.99% 3.80% 2.21%
As % of the Quality Assurance & Compliance category 28.55% 34.25% 24.90%
Number of salaries quoted 141 171 87
Median salary £36,750 £33,665 £32,500
Median salary % change year-on-year
+9.16% +3.58%
90% offered a salary of more than £25,000 £22,800 £22,500
10% offered a salary of more than £51,150 £52,300 £43,100
UK excluding London median salary £34,250 £33,665 £34,000
% change year-on-year
+1.73% -0.98%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
844 654 478
As % of all permanent IT jobs located in the West Midlands 13.98% 11.11% 8.88%
Number of salaries quoted 578 489 385
Median salary £45,000 £37,500 £41,248
Median salary % change year-on-year
+20.00% -9.08%
90% offered a salary of more than £27,500 £26,000 £27,000
10% offered a salary of more than £70,000 £60,000 £57,500
UK excluding London median salary £45,000 £42,049 £40,500
% change year-on-year
+7.01% +3.82%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 28 July 2016.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +11 131 £32,500 -13.33% 4
Shropshire +1 23 £42,500 +25.00% 1
Solihull +18 17 £45,000 +69.81%
Staffordshire -5 13 £31,500 -30.00% 6
Coventry -3 12 £56,250 +46.10% 2
Warwickshire -21 8 £25,000 -5.66% 4
Walsall +2 7 £40,000 +28.00%
Worcestershire - 7 £38,750 - 2
Wolverhampton -6 6 £30,250 +14.15%
West Bromwich +3 4 £27,500 - 1
Sutton Coldfield - 4 £20,500 -
Bilston - 2 £30,250 -
Herefordshire - 2 £30,000 - 1
Dudley -5 1 £26,000 -16.80%
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 210 (44.68%) ITIL
2 169 (35.96%) Microsoft
3 132 (28.09%) Windows
3 132 (28.09%) Service Delivery
4 115 (24.47%) Active Directory
5 100 (21.28%) VMware
6 93 (19.79%) MS Excel
7 83 (17.66%) Finance
8 80 (17.02%) VMware Infrastructure
9 70 (14.89%) MS Exchange
10 63 (13.40%) Service Management
11 58 (12.34%) Incident Management
12 56 (11.91%) assyst
12 56 (11.91%) Problem Management
13 55 (11.70%) WAN
14 53 (11.28%) Analytical Skills
15 51 (10.85%) LAN
16 48 (10.21%) SQL Server
16 48 (10.21%) Windows Server
17 47 (10.00%) Data Centre
18 46 (9.79%) Change Management
19 45 (9.57%) Unix
19 45 (9.57%) Remedy
20 44 (9.36%) Performance Management
21 43 (9.15%) Citrix
22 42 (8.94%) ITIL Certification
22 42 (8.94%) Windows Server 2003
22 42 (8.94%) VPN
23 41 (8.72%) Exchange Server 2003
24 40 (8.51%) SQL

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (14.89%) MS Exchange
2 41 (8.72%) Exchange Server 2003
3 27 (5.74%) Exchange Server 2013
4 15 (3.19%) Exchange Server 2007
5 11 (2.34%) NetWeaver
6 10 (2.13%) SharePoint
7 8 (1.70%) BizTalk Server
8 7 (1.49%) Blackberry Enterprise Server
8 7 (1.49%) CMS
8 7 (1.49%) Exchange Server 2010
9 6 (1.28%) IIS
10 5 (1.06%) Skype for Business
10 5 (1.06%) WebSphere
11 3 (0.64%) Documentum
11 3 (0.64%) Exstream Dialogue
11 3 (0.64%) OpenEdge
12 2 (0.43%) Sitecore CMS
12 2 (0.43%) Umbraco
13 1 (0.21%) Moodle
13 1 (0.21%) SharePoint 2010
Applications
1 93 (19.79%) MS Excel
2 27 (5.74%) MS Office
3 21 (4.47%) MS PowerPoint
4 10 (2.13%) MS Visio
5 1 (0.21%) MS Project
5 1 (0.21%) Spreadsheet
Business Applications
1 56 (11.91%) assyst
2 7 (1.49%) Dynamics CRM
2 7 (1.49%) Exstream
3 3 (0.64%) Dynamics AX
3 3 (0.64%) Remedy ITSM
4 2 (0.43%) Dynamics NAV
4 2 (0.43%) Pivotal CRM
4 2 (0.43%) SAP EHS
4 2 (0.43%) SystmOne
5 1 (0.21%) Oracle 11i
5 1 (0.21%) Oracle Applications
5 1 (0.21%) Oracle EBS
5 1 (0.21%) Oracle EBS R12
5 1 (0.21%) Oracle ERP
5 1 (0.21%) Oracle Financials
5 1 (0.21%) Oracle General Ledger
5 1 (0.21%) Oracle Payables
5 1 (0.21%) SAP ERP
5 1 (0.21%) SAP Oil and Gas
5 1 (0.21%) SAP R/3
Cloud Services
1 16 (3.40%) Mimecast
2 13 (2.77%) Microsoft Azure
3 7 (1.49%) Cloud Computing
4 6 (1.28%) Office 365
5 5 (1.06%) IaaS
6 3 (0.64%) Amazon AWS
6 3 (0.64%) SaaS
7 2 (0.43%) PaaS
Communications & Networking
1 55 (11.70%) WAN
2 51 (10.85%) LAN
3 42 (8.94%) VPN
4 39 (8.30%) Firewall
5 34 (7.23%) TCP/IP
6 29 (6.17%) DHCP
6 29 (6.17%) DNS
6 29 (6.17%) Wi-Fi
7 22 (4.68%) VLAN
8 14 (2.98%) NetScaler
9 13 (2.77%) SAN
10 11 (2.34%) Wireless
11 10 (2.13%) Internet
12 8 (1.70%) IPsec
13 7 (1.49%) Cisco Wireless
13 7 (1.49%) IP Telephony
14 6 (1.28%) DWDM
14 6 (1.28%) IPv4
14 6 (1.28%) IPv6
14 6 (1.28%) MPLS
Database & Business Intelligence
1 48 (10.21%) SQL Server
2 11 (2.34%) BusinessObjects
2 11 (2.34%) DB2
3 9 (1.91%) SQL Server 2008
4 7 (1.49%) Crystal Reports
5 3 (0.64%) PostgreSQL
5 3 (0.64%) SQL Server 2005
6 2 (0.43%) Big Data
6 2 (0.43%) MS Access
6 2 (0.43%) SQL Server 2012
7 1 (0.21%) MongoDB
7 1 (0.21%) NoSQL
7 1 (0.21%) Oracle Database
7 1 (0.21%) Oracle Reports
7 1 (0.21%) RDBMS
7 1 (0.21%) Relational Database
7 1 (0.21%) SQL Server Analysis Services
7 1 (0.21%) SQL Server Integration Services
7 1 (0.21%) SQL Server Reporting Services
Development Applications
1 4 (0.85%) Lombardi
1 4 (0.85%) Serena SBM
1 4 (0.85%) TestDirector
1 4 (0.85%) WinRunner
2 1 (0.21%) Metasploit
2 1 (0.21%) Oracle Forms
General
1 83 (17.66%) Finance
2 32 (6.81%) Manufacturing
3 21 (4.47%) Marketing
4 19 (4.04%) Telecoms
5 11 (2.34%) Retail
6 10 (2.13%) Billing
7 7 (1.49%) Banking
8 5 (1.06%) Games
8 5 (1.06%) Law
8 5 (1.06%) Legal
9 4 (0.85%) French Language
10 2 (0.43%) German Language
10 2 (0.43%) Publishing
11 1 (0.21%) Back Office
11 1 (0.21%) Corporate Banking
11 1 (0.21%) Electronics
11 1 (0.21%) Investment Banking
Job Titles
1 80 (17.02%) Analyst
2 69 (14.68%) Service Manager
3 35 (7.45%) IT Support
4 29 (6.17%) Services Delivery Manager
5 27 (5.74%) Delivery Manager
5 27 (5.74%) Service Analyst
6 26 (5.53%) Support Analyst
7 25 (5.32%) Applications Support
8 24 (5.11%) Team Leader
9 23 (4.89%) Support Engineer
10 22 (4.68%) Support Manager
11 21 (4.47%) Service Support Manager
12 19 (4.04%) Network Engineer
13 18 (3.83%) Senior Manager
14 17 (3.62%) Incident Manager
14 17 (3.62%) Infrastructure Engineer
14 17 (3.62%) Major Incident Manager
14 17 (3.62%) Service Desk Engineer
15 16 (3.40%) Exchange Engineer
15 16 (3.40%) Senior Incident Manager
Libraries, Frameworks & Software Standards
1 26 (5.53%) .NET
2 11 (2.34%) SAP Basis
3 4 (0.85%) Middleware
3 4 (0.85%) Web Services
4 3 (0.64%) .NET Framework
4 3 (0.64%) CSS
4 3 (0.64%) HTML
5 2 (0.43%) ASP.NET
5 2 (0.43%) REST
5 2 (0.43%) WinForms
6 1 (0.21%) D-Bus
6 1 (0.21%) Flash
6 1 (0.21%) JMS
6 1 (0.21%) Oracle Streams
6 1 (0.21%) TIBCO EMS
6 1 (0.21%) WebSphere MQ
Miscellaneous
1 53 (11.28%) Analytical Skills
2 47 (10.00%) Data Centre
3 24 (5.11%) Life Science
3 24 (5.11%) Statistics
4 12 (2.55%) Management Information System
5 11 (2.34%) Clustering
6 10 (2.13%) Virtual Team
7 8 (1.70%) Blackberry
7 8 (1.70%) Enterprise Software
8 6 (1.28%) Driving Licence
9 5 (1.06%) Client/Server
10 4 (0.85%) Video Conferencing
11 3 (0.64%) Handset
11 3 (0.64%) Hybrid Cloud
11 3 (0.64%) Replication
12 2 (0.43%) Fat Client
12 2 (0.43%) HP StoreVirtual
12 2 (0.43%) Mobile App
12 2 (0.43%) Mobile Computing
12 2 (0.43%) Public Cloud
Operating Systems
1 132 (28.09%) Windows
2 48 (10.21%) Windows Server
3 45 (9.57%) Unix
4 42 (8.94%) Windows Server 2003
5 40 (8.51%) Windows Server 2012
6 19 (4.04%) Linux
6 19 (4.04%) Windows Server 2008
7 18 (3.83%) Windows 8
8 17 (3.62%) Windows XP
9 16 (3.40%) Windows 2000 Server
10 10 (2.13%) Windows 7
11 6 (1.28%) Windows 2000
12 4 (0.85%) Solaris
13 3 (0.64%) Apple iOS
14 2 (0.43%) Android
14 2 (0.43%) CentOS
14 2 (0.43%) Red Hat Enterprise Linux
14 2 (0.43%) Windows Mobile
15 1 (0.21%) Mac OS X
15 1 (0.21%) MVS
Processes & Methodologies
1 210 (44.68%) ITIL
2 132 (28.09%) Service Delivery
3 63 (13.40%) Service Management
4 58 (12.34%) Incident Management
5 56 (11.91%) Problem Management
6 46 (9.79%) Change Management
7 44 (9.36%) Performance Management
8 38 (8.09%) Mentoring
9 33 (7.02%) Stakeholder Management
10 28 (5.96%) ITIL V3
10 28 (5.96%) Release Management
11 27 (5.74%) People Management
12 25 (5.32%) Root Cause Analysis
13 22 (4.68%) Business Continuity
13 22 (4.68%) ITSM
13 22 (4.68%) Validation
14 21 (4.47%) Critical Success Factor
14 21 (4.47%) Escalation Management
15 20 (4.26%) Continuous Improvement
15 20 (4.26%) Service Desk Management
Programming Languages
1 40 (8.51%) SQL
2 17 (3.62%) C
2 17 (3.62%) C#
3 16 (3.40%) PowerShell
4 7 (1.49%) Java
5 6 (1.28%) JavaScript
5 6 (1.28%) VB
6 4 (0.85%) PL/SQL
7 2 (0.43%) Shell Script
7 2 (0.43%) T-SQL
7 2 (0.43%) VB.NET
8 1 (0.21%) ABAP
8 1 (0.21%) Korn
8 1 (0.21%) Perl
Qualifications
1 42 (8.94%) ITIL Certification
2 29 (6.17%) Cisco Certification
3 26 (5.53%) Degree
4 25 (5.32%) Security Cleared
5 21 (4.47%) CCNA
5 21 (4.47%) SC Cleared
6 16 (3.40%) Microsoft Certification
7 12 (2.55%) CCNP
8 10 (2.13%) MCSE
9 9 (1.91%) ISEB
10 7 (1.49%) MCITP
11 6 (1.28%) MCSA
12 5 (1.06%) ITIL Foundation Certificate
12 5 (1.06%) Network+ Certification
13 4 (0.85%) ISEB Practitioner
14 3 (0.64%) CCIE
14 3 (0.64%) Citrix Certification
14 3 (0.64%) MCTS
15 2 (0.43%) MCP
15 2 (0.43%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (0.43%) Data Quality
2 1 (0.21%) ISO 9001
2 1 (0.21%) ISO/IEC 27001
2 1 (0.21%) Sarbanes-Oxley
System Software
1 115 (24.47%) Active Directory
2 80 (17.02%) VMware Infrastructure
3 33 (7.02%) XenApp
4 31 (6.60%) vSphere
5 30 (6.38%) Hyper-V
6 21 (4.47%) XenDesktop
7 20 (4.26%) VMware ESX
8 7 (1.49%) Virtual Machines
9 3 (0.64%) Citrix Presentation Server
9 3 (0.64%) Microsoft App-V
9 3 (0.64%) Virtual Servers
10 2 (0.43%) Docker
10 2 (0.43%) Microsoft Virtual Server
11 1 (0.21%) NFS
11 1 (0.21%) Oracle RAC
11 1 (0.21%) Snort
Systems Management
1 22 (4.68%) SCOM
2 21 (4.47%) Norton AntiVirus
3 11 (2.34%) Microsoft Clustering
4 10 (2.13%) SCCM
5 5 (1.06%) Backup Exec
5 5 (1.06%) Cisco Prime
6 4 (0.85%) Cisco UCCE
6 4 (0.85%) Cisco UCCX
6 4 (0.85%) EdgeSight
7 2 (0.43%) ITRS Geneos
7 2 (0.43%) Opscode Chef
7 2 (0.43%) Puppet
7 2 (0.43%) SolarWinds Orion
8 1 (0.21%) Control-M
8 1 (0.21%) Data Guard
8 1 (0.21%) OMEGAMON
8 1 (0.21%) Oracle Enterprise Manager
8 1 (0.21%) Oracle RMAN
8 1 (0.21%) QRadar
Vendors
1 169 (35.96%) Microsoft
2 100 (21.28%) VMware
3 45 (9.57%) Remedy
4 43 (9.15%) Citrix
5 37 (7.87%) Symantec
6 35 (7.45%) Oracle
7 31 (6.60%) Cisco
8 21 (4.47%) HP
9 19 (4.04%) SonicWALL
10 18 (3.83%) IBM
11 16 (3.40%) SAP
12 14 (2.98%) Veeam
13 10 (2.13%) Serena
14 9 (1.91%) EMC
14 9 (1.91%) NetApp
15 7 (1.49%) Sophos
16 5 (1.06%) Cadence
16 5 (1.06%) Kaseya
16 5 (1.06%) Kaspersky
16 5 (1.06%) TIBCO
Birmingham, West Midlands (County)
Searchability
Salary: £16000 - £18000 per annum
Posted: 8 hours ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 5 hours ago
Telford, Shropshire
Robert Walters
Salary: £45000 - £55000 per annum
Posted: 12 hours ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £23000 per annum + Pension
Posted: 2 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified Competitive Salary + Benefits
Posted: 3 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £23000 per annum + Pension,
Posted: 2 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + Car or All + Bonus
Posted: 2 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 9 days ago
Burton-On-Trent, Staffordshire
Bluetownonline
Posted: 6 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £60000 - £66000 per annum + Pension + Medical
Posted: 5 days ago
Tamworth, Staffordshire
euro car parts
Salary: Up to £20,000 per annum Additional £1000 after 6month probation
Posted: 10 days ago
Birmingham
Ampersand Consulting
Salary: £40000 - £45000 per annum + Fantastic Benefits
Posted: 7 days ago
Stoke on Trent
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 9 days ago
Bromsgrove
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum
Posted: 24 days ago
Bromsgrove
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £22000.00 per annum
Posted: 24 days ago
Lichfield
Recruitment Genius Ltd
Salary: £17000 - £23000 per annum
Posted: 22 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 17 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 18 days ago
Herefordshire
Computer Futures
Salary: £60000 - £65000 per annum + competitive
Posted: 27 days ago