The first table below looks at the demand for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 93 76 99
Rank change year-on-year
-17 +23
Permanent jobs citing SLA 114 159 97
As % of all permanent IT jobs located in the West Midlands 2.31% 3.17% 2.07%
As % of the Quality Assurance & Compliance category 27.08% 32.78% 27.56%
Number of salaries quoted 100 125 79
Average salary £35,000 £34,500 £45,000
Average salary % change year-on-year
+1.44% -23.33%
90% offered a salary of more than £21,000 £22,500 £24,000
10% offered a salary of more than £55,000 £57,650 £66,300
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
421 485 352
As % of all permanent IT jobs located in the West Midlands 8.51% 9.68% 7.52%
Number of salaries quoted 366 393 267
Average salary £42,750 £36,625 £39,000
Average salary % change year-on-year
+16.72% -6.08%
90% offered a salary of more than £26,000 £27,000 £26,500
10% offered a salary of more than £60,750 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £40,000
SLA
England

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 18 April 2014.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham +1 38 £40,000 +3.22% 5
Warwickshire -4 18 £33,000 +22.22% 3
West Bromwich - 12 £18,750 -
Coventry -16 11 £32,500 -4.41%
Staffordshire 0 8 £31,750 -23.95% 1
Walsall +1 6 £30,750 -23.12%
Solihull -2 6 £27,750 -30.62% 1
Shropshire 0 5 £65,000 +33.33%
Worcestershire +4 3 £40,000 +24.03%
Herefordshire -6 2 £40,000 +60.00%
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 131 (48.88%) ITIL
2 89 (33.21%) Windows
2 89 (33.21%) SQL
3 66 (24.63%) Service Delivery
4 62 (23.13%) Microsoft
5 49 (18.28%) UNIX
6 47 (17.54%) MS Excel
7 45 (16.79%) SQL Server
8 41 (15.30%) Service Management
9 39 (14.55%) Cisco
10 37 (13.81%) Oracle
11 36 (13.43%) Relational Database
12 35 (13.06%) CRM
12 35 (13.06%) Linux
13 34 (12.69%) HTML
14 33 (12.31%) CSS
15 31 (11.57%) Degree
15 31 (11.57%) Windows Server 2008
16 30 (11.19%) Solaris
16 30 (11.19%) Active Directory
17 29 (10.82%) Change Management
18 28 (10.45%) Windows Server 2003
18 28 (10.45%) Sybase
18 28 (10.45%) Problem Management
19 27 (10.07%) Java
19 27 (10.07%) MS Office
19 27 (10.07%) Citrix
19 27 (10.07%) Project Management
20 25 (9.33%) Cisco Certification
20 25 (9.33%) CCNA

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 19 (7.09%) MS Exchange
2 16 (5.97%) SharePoint
3 10 (3.73%) Exchange Server 2003
4 9 (3.36%) Blackberry Enterprise Server
5 8 (2.99%) IIS
6 6 (2.24%) WebSphere
6 6 (2.24%) Exchange Server 2007
6 6 (2.24%) IBM Notes
7 5 (1.87%) Apache
7 5 (1.87%) SharePoint 2010
8 4 (1.49%) Lync
8 4 (1.49%) Tomcat
9 3 (1.12%) SharePoint 2013
10 2 (0.75%) Exchange Server 2010
10 2 (0.75%) WorkSite
10 2 (0.75%) Oracle Workflow
11 1 (0.37%) NetWeaver
11 1 (0.37%) WebLogic
11 1 (0.37%) Exchange Server 2013
11 1 (0.37%) SAP Portal
Applications
1 47 (17.54%) MS Excel
2 27 (10.07%) MS Office
3 9 (3.36%) InfoPath
4 2 (0.75%) Spreadsheet
Business Applications
1 6 (2.24%) SAP xRPM
1 6 (2.24%) assyst
1 6 (2.24%) Maximo
2 5 (1.87%) Remedy ITSM
3 2 (0.75%) Oracle Payables
3 2 (0.75%) Dynamics CRM
4 1 (0.37%) Oracle EBS
4 1 (0.37%) Oracle ERP
4 1 (0.37%) Oracle Applications
4 1 (0.37%) SAP R/3
4 1 (0.37%) SAP FI
4 1 (0.37%) Oracle 11i
4 1 (0.37%) Oracle Financials
4 1 (0.37%) SAP FI-AP
4 1 (0.37%) Oracle General Ledger
4 1 (0.37%) Oracle EBS R12
4 1 (0.37%) Oracle Receivables
4 1 (0.37%) Oracle Assets
4 1 (0.37%) Oracle E-Business Tax
4 1 (0.37%) Oracle Subledger Accounting
Cloud Services
1 1 (0.37%) Office 365
Communications & Networking
1 23 (8.58%) SAN
2 21 (7.84%) WAN
3 20 (7.46%) Firewall
4 16 (5.97%) LAN
5 14 (5.22%) Wireless
6 11 (4.10%) VPN
6 11 (4.10%) OSPF
7 10 (3.73%) MPLS
7 10 (3.73%) BGP
8 7 (2.61%) VoIP
8 7 (2.61%) Ethernet
8 7 (2.61%) TCP/IP
9 6 (2.24%) VLAN
9 6 (2.24%) Extranet
10 5 (1.87%) IPsec
10 5 (1.87%) DSL
10 5 (1.87%) X.21
10 5 (1.87%) Internet
10 5 (1.87%) DNS
10 5 (1.87%) ISDN
Database & Business Intelligence
1 45 (16.79%) SQL Server
2 36 (13.43%) Relational Database
3 22 (8.21%) RDBMS
4 16 (5.97%) SQL Server Reporting Services
5 14 (5.22%) SQL Server Integration Services
5 14 (5.22%) MySQL
6 11 (4.10%) Crystal Reports
6 11 (4.10%) Oracle Reports
7 6 (2.24%) DB2
8 3 (1.12%) Oracle Database
9 2 (0.75%) Oracle Exadata
9 2 (0.75%) SQL Server 2008
9 2 (0.75%) Oracle Database 11g
9 2 (0.75%) OLTP
10 1 (0.37%) Oracle BI EE
Development Applications
1 3 (1.12%) MSI
2 2 (0.75%) Oracle Forms
3 1 (0.37%) NWDI
3 1 (0.37%) NWDS
General
1 24 (8.96%) Finance
2 12 (4.48%) Retail
3 10 (3.73%) Banking
4 8 (2.99%) Telecoms
5 6 (2.24%) Back Office
6 4 (1.49%) Legal
6 4 (1.49%) Advertising
6 4 (1.49%) Automotive
7 2 (0.75%) Investment Banking
7 2 (0.75%) Marketing
8 1 (0.37%) Law
8 1 (0.37%) Aerospace
8 1 (0.37%) Manufacturing
8 1 (0.37%) Local Government
8 1 (0.37%) Billing
Job Titles
1 93 (34.70%) Analyst
2 50 (18.66%) Support Analyst
3 28 (10.45%) Service Analyst
4 20 (7.46%) Service Desk Analyst
5 19 (7.09%) Developer
6 18 (6.72%) Applications Support
6 18 (6.72%) Service Manager
7 16 (5.97%) Support Engineer
8 15 (5.60%) 2nd Line Support
9 11 (4.10%) Team Leader
9 11 (4.10%) NOC Engineer
10 10 (3.73%) 2nd Line Support Analyst
10 10 (3.73%) Consultant
11 9 (3.36%) Support Manager
12 8 (2.99%) Service Desk Team Leader
12 8 (2.99%) .NET Developer
12 8 (2.99%) Applications Support Analyst
12 8 (2.99%) 1st Line Support
13 7 (2.61%) Operations Manager
13 7 (2.61%) Technical Support
Libraries, Frameworks & Software Standards
1 34 (12.69%) HTML
2 33 (12.31%) CSS
3 14 (5.22%) .NET
4 11 (4.10%) ASP.NET
4 11 (4.10%) Ajax
4 11 (4.10%) jQuery
4 11 (4.10%) HTML5
4 11 (4.10%) CSS3
5 10 (3.73%) Middleware
6 7 (2.61%) Web Dynpro
7 5 (1.87%) Application Packaging
8 4 (1.49%) D-Bus
8 4 (1.49%) JMS
9 3 (1.12%) XML
10 2 (0.75%) Web Services
11 1 (0.37%) XML Messaging
11 1 (0.37%) J2EE
11 1 (0.37%) COM
11 1 (0.37%) SOAP
Miscellaneous
1 13 (4.85%) Blackberry
1 13 (4.85%) Statistics
2 11 (4.10%) CMDB
3 10 (3.73%) Management Information System
4 9 (3.36%) Replication
5 6 (2.24%) Computer Science
6 5 (1.87%) Clustering
7 4 (1.49%) Enterprise Storage
7 4 (1.49%) Enterprise Software
7 4 (1.49%) PDA
7 4 (1.49%) Mainframe
8 3 (1.12%) Symmetrix DMX
9 2 (0.75%) PKI
9 2 (0.75%) CCTV
9 2 (0.75%) Device Driver
9 2 (0.75%) CESG
10 1 (0.37%) EPoS
10 1 (0.37%) Social Media
10 1 (0.37%) Learning Management System
Operating Systems
1 89 (33.21%) Windows
2 49 (18.28%) UNIX
3 35 (13.06%) Linux
4 31 (11.57%) Windows Server 2008
5 30 (11.19%) Solaris
6 28 (10.45%) Windows Server 2003
7 23 (8.58%) Windows XP
8 15 (5.60%) Windows 7
9 8 (2.99%) Red Hat Enterprise Linux
10 6 (2.24%) Windows 2000 Server
11 5 (1.87%) Windows Server 2012
12 4 (1.49%) BlackBerry OS
12 4 (1.49%) Windows Vista
12 4 (1.49%) Windows Mobile
12 4 (1.49%) Android
12 4 (1.49%) Windows 2000
13 1 (0.37%) AIX
Processes & Methodologies
1 131 (48.88%) ITIL
2 66 (24.63%) Service Delivery
3 41 (15.30%) Service Management
4 35 (13.06%) CRM
5 29 (10.82%) Change Management
6 28 (10.45%) Problem Management
7 27 (10.07%) Project Management
8 17 (6.34%) Incident Management
9 16 (5.97%) Configuration Management
10 13 (4.85%) Asset Management
10 13 (4.85%) Performance Monitoring
10 13 (4.85%) Continuous Improvement
11 12 (4.48%) Change Control
11 12 (4.48%) Workflow
12 11 (4.10%) MVC
12 11 (4.10%) Agile Software Development
12 11 (4.10%) TDD
12 11 (4.10%) Systems Analysis
13 10 (3.73%) Performance Tuning
13 10 (3.73%) Load Balancing
Programming Languages
1 89 (33.21%) SQL
2 27 (10.07%) Java
3 23 (8.58%) Shell Script
3 23 (8.58%) C
4 22 (8.21%) Perl
5 21 (7.84%) PHP
5 21 (7.84%) C++
6 15 (5.60%) C#
7 13 (4.85%) JavaScript
8 11 (4.10%) T-SQL
9 7 (2.61%) ABAP
10 2 (0.75%) PL/SQL
Qualifications
1 31 (11.57%) Degree
2 25 (9.33%) Cisco Certification
2 25 (9.33%) CCNA
3 18 (6.72%) ITIL Certification
4 17 (6.34%) Microsoft Certification
4 17 (6.34%) MCSE
5 11 (4.10%) Security Cleared
6 9 (3.36%) SC Cleared
7 8 (2.99%) CCNP
8 7 (2.61%) VMware Certified Professional (VCP)
9 3 (1.12%) CCSA
9 3 (1.12%) MCITP
9 3 (1.12%) MCTS
10 2 (0.75%) PRINCE2 Practitioner
10 2 (0.75%) CISSP
10 2 (0.75%) CISM
11 1 (0.37%) PRINCE2 Certification
11 1 (0.37%) ISEB
11 1 (0.37%) MCSA
Quality Assurance & Compliance
1 7 (2.61%) ISO/IEC 27001
2 5 (1.87%) QA
2 5 (1.87%) PCI DSS
3 3 (1.12%) ISO/IEC 20000
4 2 (0.75%) CESG Infosec
5 1 (0.37%) BS7799
System Software
1 30 (11.19%) Active Directory
2 9 (3.36%) VMware Infrastructure
3 6 (2.24%) XenApp
4 5 (1.87%) Forefront TMG
5 3 (1.12%) Terminal Server
5 3 (1.12%) KVM
5 3 (1.12%) UAG
5 3 (1.12%) vSphere
6 2 (0.75%) Hyper-V
6 2 (0.75%) Oracle RAC
6 2 (0.75%) ISA Server
6 2 (0.75%) Oracle RMAN
7 1 (0.37%) Microsoft App-V
7 1 (0.37%) XenDesktop
7 1 (0.37%) Veritas Volume Manager
7 1 (0.37%) Veritas Cluster Server
7 1 (0.37%) Squid
7 1 (0.37%) IAG
Systems Management
1 11 (4.10%) SCCM
2 6 (2.24%) BMC PATROL
2 6 (2.24%) Control-M
2 6 (2.24%) Tivoli
3 5 (1.87%) NetBackup
3 5 (1.87%) Netcool
4 3 (1.12%) Tivoli Storage Manager
4 3 (1.12%) SCOM
5 2 (0.75%) Cisco UCCE
5 2 (0.75%) Cisco CUCM
5 2 (0.75%) Data Guard
5 2 (0.75%) OpenView Configuration Management
6 1 (0.37%) Cisco IPCC
6 1 (0.37%) Systems Management Server (SMS)
6 1 (0.37%) Cacti
6 1 (0.37%) WSUS
6 1 (0.37%) Cisco UCCX
6 1 (0.37%) Symantec Enterprise Vault
6 1 (0.37%) HP Quality Center
Vendors
1 62 (23.13%) Microsoft
2 39 (14.55%) Cisco
3 37 (13.81%) Oracle
4 28 (10.45%) Sybase
5 27 (10.07%) Citrix
6 21 (7.84%) Sage
6 21 (7.84%) Salesforce.com
7 17 (6.34%) HP
7 17 (6.34%) Progress
8 16 (5.97%) VMware
9 13 (4.85%) NetApp
10 12 (4.48%) Business Objects
11 9 (3.36%) CheckPoint
11 9 (3.36%) Juniper
11 9 (3.36%) SAP
12 8 (2.99%) Remedy
12 8 (2.99%) Dell
13 6 (2.24%) Intel
13 6 (2.24%) Veritas
13 6 (2.24%) Lotus
Solihull, West Midlands (County)
Next Move IT
Salary: £20000 - £40000 per annum + Benefits
Posted: Yesterday
Birmingham
Hudson - London
Salary: £20000 - £21961 per annum + Excellent Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £55K basic + Benefits
Posted: 5 days ago
Burton-On-Trent, Staffordshire
IT Ventures
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago
Birmingham
Simplified Recruitment
Salary: £18,000 - £20,000 per Annum
Posted: 7 days ago
Warwick, Warwickshire
Accenture
Salary: From £30,500 to £38,500 per annum (DOE) + excellent benefits
Posted: 14 days ago
Warwick, Warwickshire
Accenture
Salary: £39,000 to £44,100 depending on experience + excellent benefits
Posted: 15 days ago
Warwick, Warwickshire
Accenture
Salary: £30,500 to £34,500 depending on experience + excellent benefits
Posted: 15 days ago
Birmingham
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum
Posted: 25 days ago