The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 89 71 73
Rank change year-on-year
-18 +2
Permanent jobs citing SLA 147 175 155
As % of all permanent IT jobs located in the West Midlands 2.66% 3.20% 3.25%
As % of the Quality Assurance & Compliance category 32.74% 38.04% 34.29%
Number of salaries quoted 118 149 140
Average salary £29,500 £36,250 £32,500
Average salary % change year-on-year
-18.62% +11.53%
90% offered a salary of more than £21,900 £21,500 £25,000
10% offered a salary of more than £42,500 £53,450 £50,000
UK excluding London average salary £32,500 £36,750 £35,000
% change year-on-year
-11.56% +5.00%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
449 460 452
As % of all permanent IT jobs located in the West Midlands 8.14% 8.40% 9.49%
Number of salaries quoted 365 378 398
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £26,000 £25,900 £25,350
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £41,500
% change year-on-year
- -3.61%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 21 August 2014.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 55 £32,500 -21.21% 10
Warwickshire +26 33 £33,000 +26.92%
Staffordshire -12 11 £23,500 +8.04% 1
Coventry -28 11 £37,500 -18.91% 2
West Bromwich +4 7 £21,175 -56.34%
Shropshire -2 7 £22,500 -6.25%
Worcestershire +1 5 £40,000 +95.12%
Solihull -9 5 £31,374 -15.20%
Walsall -1 4 £42,500 +6.25%
Dudley - 1 £25,500 -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 August 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 99 (41.95%) Windows
2 83 (35.17%) ITIL
3 82 (34.75%) Microsoft
4 50 (21.19%) SQL
4 50 (21.19%) MS Excel
4 50 (21.19%) Service Delivery
5 42 (17.80%) Service Management
6 39 (16.53%) SQL Server
7 34 (14.41%) Active Directory
8 33 (13.98%) Citrix
9 32 (13.56%) Cisco
10 30 (12.71%) WAN
10 30 (12.71%) Windows Server 2003
11 29 (12.29%) .NET
11 29 (12.29%) Finance
12 28 (11.86%) C#
12 28 (11.86%) Windows XP
12 28 (11.86%) Microsoft Certification
12 28 (11.86%) Degree
13 27 (11.44%) JavaScript
14 26 (11.02%) HTML
14 26 (11.02%) CSS
14 26 (11.02%) Web Development
15 25 (10.59%) MCSE
15 25 (10.59%) Blackberry
16 24 (10.17%) Oracle
16 24 (10.17%) SQL Server Integration Services
16 24 (10.17%) jQuery
16 24 (10.17%) Windows 7
17 23 (9.75%) Telecoms

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 August 2014, IT jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 22 (9.32%) Blackberry Enterprise Server
2 21 (8.90%) SharePoint
3 10 (4.24%) MS Exchange
4 8 (3.39%) IBM Notes
5 7 (2.97%) Exchange Server 2003
6 6 (2.54%) Exchange Server 2007
7 5 (2.12%) SAS
8 4 (1.69%) WebSphere
8 4 (1.69%) SharePoint 2013
9 3 (1.27%) Exchange Server 2013
9 3 (1.27%) Lync
9 3 (1.27%) Exchange Server 2010
9 3 (1.27%) IIS
10 2 (0.85%) SharePoint 2010
10 2 (0.85%) CMS
11 1 (0.42%) SharePoint Server
11 1 (0.42%) Tomcat
Applications
1 50 (21.19%) MS Excel
2 17 (7.20%) MS Office
3 5 (2.12%) MS PowerPoint
4 4 (1.69%) InfoPath
5 1 (0.42%) PowerPivot
Business Applications
1 12 (5.08%) Dynamics CRM
2 11 (4.66%) Cognos Business Intelligence
3 5 (2.12%) assyst
4 4 (1.69%) Maximo
4 4 (1.69%) Remedy ITSM
5 1 (0.42%) Oracle General Ledger
5 1 (0.42%) SAP xRPM
5 1 (0.42%) Oracle Payables
5 1 (0.42%) Oracle Receivables
5 1 (0.42%) Oracle Cash Management
5 1 (0.42%) Oracle Assets
5 1 (0.42%) Oracle Subledger Accounting
5 1 (0.42%) Oracle EBS
Cloud Services
1 7 (2.97%) Cloud Computing
2 1 (0.42%) Office 365
Communications & Networking
1 30 (12.71%) WAN
2 22 (9.32%) LAN
3 17 (7.20%) VoIP
4 14 (5.93%) Broadband
4 14 (5.93%) 3G
4 14 (5.93%) Firewall
5 13 (5.51%) SAN
6 11 (4.66%) Wireless
7 10 (4.24%) VPN
8 9 (3.81%) IP Telephony
8 9 (3.81%) Internet
9 7 (2.97%) Network Security
9 7 (2.97%) DWDM
10 5 (2.12%) DNS
10 5 (2.12%) TCP/IP
11 4 (1.69%) Nortel Meridian
11 4 (1.69%) Cisco IOS
11 4 (1.69%) Symposium
11 4 (1.69%) PABX
12 3 (1.27%) 4G
Database & Business Intelligence
1 39 (16.53%) SQL Server
2 24 (10.17%) SQL Server Integration Services
3 21 (8.90%) SQL Server Reporting Services
3 21 (8.90%) Relational Database
4 18 (7.63%) SQL Server 2008
5 16 (6.78%) SQL Server 2012
6 9 (3.81%) DB2
7 5 (2.12%) MySQL
7 5 (2.12%) Cognos Analysis Studio
7 5 (2.12%) Cognos Report Studio
7 5 (2.12%) Cognos Framework Manager
8 4 (1.69%) OLAP
8 4 (1.69%) Data Warehouse
8 4 (1.69%) SQL Server Analysis Services
9 2 (0.85%) OLTP
10 1 (0.42%) RDBMS
10 1 (0.42%) PostgreSQL
10 1 (0.42%) SQL Server 2005
10 1 (0.42%) Oracle Database
Development Applications
1 16 (6.78%) Visual Studio
2 11 (4.66%) Git (software)
3 2 (0.85%) MSI
4 1 (0.42%) RequisitePro
General
1 29 (12.29%) Finance
2 23 (9.75%) Telecoms
3 6 (2.54%) Retail
4 5 (2.12%) Legal
5 2 (0.85%) Banking
5 2 (0.85%) Aerospace
5 2 (0.85%) Automotive
5 2 (0.85%) Back Office
6 1 (0.42%) Financial Institution
6 1 (0.42%) Manufacturing
6 1 (0.42%) Billing
6 1 (0.42%) Local Government
6 1 (0.42%) Marketing
Job Titles
1 71 (30.08%) Analyst
2 32 (13.56%) Support Analyst
3 28 (11.86%) Service Analyst
4 25 (10.59%) Service Desk Analyst
5 21 (8.90%) Service Manager
6 16 (6.78%) Applications Support
6 16 (6.78%) Developer
7 14 (5.93%) Consultant
7 14 (5.93%) Team Leader
8 12 (5.08%) Support Engineer
9 11 (4.66%) CRM Developer
10 10 (4.24%) 2nd Line Support
10 10 (4.24%) Administrator
11 9 (3.81%) Support Consultant
12 8 (3.39%) Support Manager
12 8 (3.39%) Cisco Engineer
13 7 (2.97%) Delivery Manager
13 7 (2.97%) Applications Support Consultant
13 7 (2.97%) Microsoft Developer
13 7 (2.97%) Dynamics CRM Developer
Libraries, Frameworks & Software Standards
1 29 (12.29%) .NET
2 26 (11.02%) CSS
2 26 (11.02%) HTML
3 24 (10.17%) jQuery
4 15 (6.36%) ASP.NET
4 15 (6.36%) AngularJS
4 15 (6.36%) Twitter Bootstrap
5 12 (5.08%) XML
6 11 (4.66%) Web Services
7 9 (3.81%) HTML5
7 9 (3.81%) Silverlight
8 6 (2.54%) .NET Framework
9 5 (2.12%) Middleware
10 4 (1.69%) ISPF
11 2 (0.85%) Application Packaging
12 1 (0.42%) MDX
12 1 (0.42%) WCF
12 1 (0.42%) Web Dynpro
12 1 (0.42%) Ajax
12 1 (0.42%) ODBC
Miscellaneous
1 25 (10.59%) Blackberry
2 15 (6.36%) Replication
3 14 (5.93%) PDA
3 14 (5.93%) Statistics
4 6 (2.54%) CMDB
4 6 (2.54%) Enterprise Storage
5 5 (2.12%) EPoS
6 4 (1.69%) Mainframe
7 3 (1.27%) Management Information System
7 3 (1.27%) Clustering
8 2 (0.85%) Computer Science
9 1 (0.42%) Enterprise Software
9 1 (0.42%) Mathematics
9 1 (0.42%) Handset
Operating Systems
1 99 (41.95%) Windows
2 30 (12.71%) Windows Server 2003
3 28 (11.86%) Windows XP
4 24 (10.17%) Windows 7
5 20 (8.47%) Windows Server 2008
6 10 (4.24%) UNIX
6 10 (4.24%) Linux
7 7 (2.97%) Red Hat Enterprise Linux
7 7 (2.97%) Windows 8
8 4 (1.69%) Windows Server 2012
8 4 (1.69%) Android
8 4 (1.69%) BlackBerry OS
8 4 (1.69%) Windows Mobile
9 3 (1.27%) Windows Vista
10 1 (0.42%) Windows 2000
10 1 (0.42%) Solaris
Processes & Methodologies
1 83 (35.17%) ITIL
2 50 (21.19%) Service Delivery
3 42 (17.80%) Service Management
4 26 (11.02%) Web Development
5 20 (8.47%) Continuous Improvement
5 20 (8.47%) Business Intelligence
6 18 (7.63%) CRM
7 16 (6.78%) Project Management
7 16 (6.78%) MVC
8 15 (6.36%) ETL
9 14 (5.93%) Change Management
9 14 (5.93%) Incident Management
10 13 (5.51%) Capacity Planning
10 13 (5.51%) Asset Management
11 12 (5.08%) Network Management
12 11 (4.66%) Waterfall
12 11 (4.66%) Change Control
12 11 (4.66%) Release Management
12 11 (4.66%) Unit Testing
12 11 (4.66%) Data Modelling
Programming Languages
1 50 (21.19%) SQL
2 28 (11.86%) C#
3 27 (11.44%) JavaScript
4 15 (6.36%) T-SQL
5 12 (5.08%) PHP
6 4 (1.69%) JCL
7 3 (1.27%) Java
8 2 (0.85%) C
8 2 (0.85%) PowerShell
9 1 (0.42%) Perl
9 1 (0.42%) C++
9 1 (0.42%) ABAP
9 1 (0.42%) Shell Script
Qualifications
1 28 (11.86%) Microsoft Certification
1 28 (11.86%) Degree
2 25 (10.59%) MCSE
3 19 (8.05%) Cisco Certification
4 17 (7.20%) CCNA
5 16 (6.78%) ITIL Certification
6 10 (4.24%) MCP
7 8 (3.39%) CCNP
8 7 (2.97%) Security Cleared
9 4 (1.69%) ITIL Foundation Certificate
9 4 (1.69%) SC Cleared
10 3 (1.27%) MCITP
10 3 (1.27%) Network+ Certification
11 2 (0.85%) MCSA
12 1 (0.42%) PRINCE2 Certification
12 1 (0.42%) A+ Certification
12 1 (0.42%) MCDST
12 1 (0.42%) CCENT
Quality Assurance & Compliance
1 6 (2.54%) QA
2 2 (0.85%) ISO 9000
3 1 (0.42%) BS7799
System Software
1 34 (14.41%) Active Directory
2 17 (7.20%) XenApp
3 10 (4.24%) VMware Infrastructure
4 7 (2.97%) Microsoft Virtual Server
5 3 (1.27%) Hyper-V
6 2 (0.85%) XenDesktop
6 2 (0.85%) Terminal Services
7 1 (0.42%) VMware ESX
7 1 (0.42%) Microsoft App-V
7 1 (0.42%) vSphere
7 1 (0.42%) Forefront TMG
7 1 (0.42%) IAG
7 1 (0.42%) UAG
7 1 (0.42%) vCloud
Systems Management
1 4 (1.69%) OpenView
1 4 (1.69%) Tivoli
1 4 (1.69%) BMC PATROL
1 4 (1.69%) Control-M
1 4 (1.69%) ServiceCenter
1 4 (1.69%) SCCM
2 3 (1.27%) Cisco UCCE
2 3 (1.27%) Cisco CUCM
3 2 (0.85%) Backup Exec
3 2 (0.85%) SCOM
4 1 (0.42%) Cacti
4 1 (0.42%) WSUS
4 1 (0.42%) Cisco UCCX
4 1 (0.42%) Norton AntiVirus
4 1 (0.42%) Cisco IPCC
4 1 (0.42%) NetBackup
4 1 (0.42%) Tivoli Storage Manager
4 1 (0.42%) Netcool
4 1 (0.42%) Symantec Enterprise Vault
Vendors
1 82 (34.75%) Microsoft
2 33 (13.98%) Citrix
3 32 (13.56%) Cisco
4 24 (10.17%) Oracle
5 20 (8.47%) IBM
6 17 (7.20%) McAfee
7 16 (6.78%) VMware
8 15 (6.36%) Cognos
8 15 (6.36%) HP
9 14 (5.93%) LANDesk
10 10 (4.24%) NetApp
10 10 (4.24%) Nortel
11 8 (3.39%) Lotus
11 8 (3.39%) Dell
11 8 (3.39%) Intel
12 7 (2.97%) Red Hat
12 7 (2.97%) Sage
12 7 (2.97%) Websense
12 7 (2.97%) Symantec
12 7 (2.97%) Remedy
Baskerville House, Birmingham
Legal Ombudsman
Salary: £ 46,3000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £65000 per annum
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
LA International
Salary: £20000 - £26000 per annum + Benefits
Posted: 2 days ago
Coventry
DP Connect
Salary: £35000 - £40000 per annum + 30 Days Holiday, BUPA + More
Posted: 7 days ago
Birmingham
Applause IT Innovation
Salary: £18000 - £20000 per annum
Posted: 8 days ago
Birmingham
Reed Technology - UK Posting Account
Salary: £48000 - £55000 per annum
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Birmingham
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum
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Cathcart Associates
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Pioneer Consulting - SAP
Salary: £35000 - £43000 per annum
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