The table below looks at the statistics for SLA skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / West Midlands
Rank 86 85 78
Rank change year-on-year
-1 -7
Permanent jobs citing SLA 146 154 182
As % of all permanent IT jobs located in the West Midlands 2.99% 2.94% 3.61%
As % of the Quality Assurance & Compliance category 23.36% 24.37% 33.27%
Number of salaries quoted 79 136 160
Median salary £30,000 £39,000 £32,500
Median salary % change year-on-year
-23.07% +20.00%
90% offered a salary of more than £20,000 £20,000 £21,500
10% offered a salary of more than £47,700 £57,500 £52,500
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
625 632 547
As % of all permanent IT jobs located in the West Midlands 12.79% 12.05% 10.86%
Number of salaries quoted 401 498 458
Median salary £42,500 £42,750 £40,000
Median salary % change year-on-year
-0.58% +6.87%
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £60,000 £62,500 £63,600
UK excluding London median salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the West Midlands region.

SLA Salary Trend in the West Midlands

SLA
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing SLA across the West Midlands region over the 3 months to 20 January 2017.

SLA Salary Histogram in the West Midlands

SLA
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 69 £30,000 -29.41% 9
Staffordshire +8 16 £22,000 -33.83%
Shropshire +2 14 £37,125 +8.39% 1
Warwickshire +9 9 £32,500 -13.33% 7
Coventry -3 8 £25,000 -42.19% 2
Walsall +17 5 £38,750 +21.09%
Worcestershire -12 3 £31,250 -16.66% 1
Sutton Coldfield - 3 - -
West Bromwich +3 2 £38,000 +130.30%
Solihull -13 2 £42,500 +6.25% 1
Smethwick - 2 £17,500 - 1
Dudley +9 1 £26,000 +2.97%
Wolverhampton - 1 £33,000 -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 20 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for SLA.

1 161 (40.55%) ITIL
2 134 (33.75%) Microsoft
3 126 (31.74%) Service Delivery
4 104 (26.20%) Windows
5 101 (25.44%) VMware
6 79 (19.90%) Active Directory
7 73 (18.39%) VMware Infrastructure
8 58 (14.61%) Finance
9 57 (14.36%) Citrix
10 55 (13.85%) MS Excel
10 55 (13.85%) Data Centre
11 51 (12.85%) Validation
12 48 (12.09%) VPN
13 47 (11.84%) ITIL Certification
14 46 (11.59%) Problem Management
15 45 (11.34%) Service Management
16 44 (11.08%) Cisco
16 44 (11.08%) Incident Management
17 40 (10.08%) assyst
18 39 (9.82%) Degree
18 39 (9.82%) DNS
19 38 (9.57%) MS Exchange
20 36 (9.07%) Analytical Skills
21 34 (8.56%) DHCP
22 33 (8.31%) LAN
22 33 (8.31%) vSphere
23 32 (8.06%) WAN
24 31 (7.81%) SQL
24 31 (7.81%) Service Design
25 30 (7.56%) MS Office

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (9.57%) MS Exchange
2 16 (4.03%) Exchange Server 2003
3 10 (2.52%) Exchange Server 2007
3 10 (2.52%) Exchange Server 2010
4 8 (2.02%) Exchange Server 2013
5 7 (1.76%) IIS
5 7 (1.76%) SharePoint
6 6 (1.51%) CMS
7 4 (1.01%) Apache
7 4 (1.01%) NetWeaver
8 3 (0.76%) FormScape
9 2 (0.50%) Sitecore CMS
9 2 (0.50%) Umbraco
10 1 (0.25%) ArcGIS
10 1 (0.25%) Blackberry Enterprise Server
10 1 (0.25%) CICS
10 1 (0.25%) Documentum
10 1 (0.25%) OpenEdge
Applications
1 55 (13.85%) MS Excel
2 30 (7.56%) MS Office
3 20 (5.04%) MS PowerPoint
4 4 (1.01%) MS Visio
5 1 (0.25%) Spreadsheet
Business Applications
1 40 (10.08%) assyst
2 6 (1.51%) SAP HR
2 6 (1.51%) SAP Payroll
3 5 (1.26%) SAP HR-PA
4 4 (1.01%) Salesforce.com CRM
5 3 (0.76%) Dynamics NAV
5 3 (0.76%) Sage 200
6 2 (0.50%) Dynamics CRM
6 2 (0.50%) Oracle Assets
6 2 (0.50%) Oracle Cash Management
6 2 (0.50%) Oracle EBS
6 2 (0.50%) Oracle E-Business Tax
6 2 (0.50%) Oracle Payables
6 2 (0.50%) Oracle Receivables
6 2 (0.50%) Oracle Subledger Accounting
7 1 (0.25%) Maximo
Cloud Services
1 12 (3.02%) Mimecast
2 8 (2.02%) Microsoft Azure
2 8 (2.02%) Office 365
3 7 (1.76%) Amazon AWS
3 7 (1.76%) G Suite
4 5 (1.26%) SaaS
5 2 (0.50%) IaaS
6 1 (0.25%) OneDrive
6 1 (0.25%) PaaS
Communications & Networking
1 48 (12.09%) VPN
2 39 (9.82%) DNS
3 34 (8.56%) DHCP
4 33 (8.31%) LAN
5 32 (8.06%) WAN
6 25 (6.30%) Firewall
6 25 (6.30%) TCP/IP
7 15 (3.78%) NetScaler
8 13 (3.27%) MPLS
8 13 (3.27%) Remote Desktop
8 13 (3.27%) VoIP
9 12 (3.02%) 802.11
10 11 (2.77%) VLAN
11 8 (2.02%) DSL
12 7 (1.76%) Internet
12 7 (1.76%) SAN
12 7 (1.76%) Wi-Fi
13 5 (1.26%) ATM
13 5 (1.26%) Wireless
14 4 (1.01%) SMS
Database & Business Intelligence
1 29 (7.30%) SQL Server
2 11 (2.77%) SQL Server Reporting Services
3 9 (2.27%) MySQL
4 8 (2.02%) Big Data
4 8 (2.02%) SQL Server Integration Services
5 6 (1.51%) SQL Server 2012
6 5 (1.26%) DB2
7 4 (1.01%) BusinessObjects
7 4 (1.01%) MongoDB
7 4 (1.01%) NoSQL
7 4 (1.01%) SQL Server 2008
7 4 (1.01%) SQL Server Analysis Services
8 3 (0.76%) Amazon Redshift
8 3 (0.76%) DTS
9 2 (0.50%) Data Warehouse
9 2 (0.50%) Enterprise Data Warehouse
9 2 (0.50%) RDBMS
9 2 (0.50%) Relational Database
9 2 (0.50%) SQL Server 2005
10 1 (0.25%) Spatial Data
Development Applications
1 3 (0.76%) Talend Open Studio
2 1 (0.25%) Metasploit
General
1 58 (14.61%) Finance
2 18 (4.53%) Telecoms
3 15 (3.78%) Legal
4 10 (2.52%) Billing
4 10 (2.52%) Manufacturing
4 10 (2.52%) Retail
5 9 (2.27%) Marketing
6 7 (1.76%) Automotive
7 5 (1.26%) Electronics
8 4 (1.01%) Military
9 3 (0.76%) Games
9 3 (0.76%) Law
10 2 (0.50%) Banking
11 1 (0.25%) Advertising
11 1 (0.25%) Back Office
11 1 (0.25%) German Language
11 1 (0.25%) Italian Language
11 1 (0.25%) Publishing
Job Titles
1 66 (16.62%) Analyst
2 29 (7.30%) Architect
3 28 (7.05%) Service Manager
4 26 (6.55%) Service Analyst
5 25 (6.30%) Service Desk Analyst
6 24 (6.05%) Service Architect
7 23 (5.79%) IT Manager
8 22 (5.54%) Support Analyst
9 18 (4.53%) Backup Engineer
9 18 (4.53%) Incident Manager
9 18 (4.53%) Senior Manager
9 18 (4.53%) Storage and Backup Engineer
9 18 (4.53%) Storage Engineer
9 18 (4.53%) Support Manager
10 17 (4.28%) Administrator
10 17 (4.28%) Applications Support
11 16 (4.03%) Major Incident Manager
12 15 (3.78%) Citrix Engineer
12 15 (3.78%) IT Support
12 15 (3.78%) Senior Incident Manager
Libraries, Frameworks & Software Standards
1 12 (3.02%) 802.1X
2 8 (2.02%) .NET
3 7 (1.76%) Web Services
4 4 (1.01%) Flash
4 4 (1.01%) HTML
4 4 (1.01%) SAP Basis
5 3 (0.76%) EDI
6 2 (0.50%) .NET Framework
6 2 (0.50%) CSS
6 2 (0.50%) WCF
6 2 (0.50%) WinForms
7 1 (0.25%) HTML5
7 1 (0.25%) jQuery
7 1 (0.25%) Middleware
7 1 (0.25%) REST
7 1 (0.25%) SOAP
7 1 (0.25%) XML
7 1 (0.25%) XSLT
Miscellaneous
1 55 (13.85%) Data Centre
2 36 (9.07%) Analytical Skills
3 16 (4.03%) Management Information System
3 16 (4.03%) Statistics
4 12 (3.02%) Driving Licence
5 11 (2.77%) Mathematics
6 10 (2.52%) Clustering
7 9 (2.27%) Replication
8 7 (1.76%) Blackberry
9 6 (1.51%) Virtual Team
10 3 (0.76%) Computer Science
10 3 (0.76%) Performance Metrics
11 2 (0.50%) Data Protection Act
11 2 (0.50%) EPoS
11 2 (0.50%) Handset
11 2 (0.50%) Online Banking
12 1 (0.25%) Data Integration
12 1 (0.25%) Hybrid Cloud
12 1 (0.25%) LLPG
12 1 (0.25%) Mainframe
Operating Systems
1 104 (26.20%) Windows
2 29 (7.30%) Windows 7
3 26 (6.55%) Windows Server 2012
4 24 (6.05%) Unix
4 24 (6.05%) Windows Server
5 20 (5.04%) Linux
5 20 (5.04%) Windows 8
6 19 (4.79%) Windows Server 2003
6 19 (4.79%) Windows Server 2008
7 13 (3.27%) Windows 10
8 12 (3.02%) Windows Vista
9 9 (2.27%) Windows XP
10 8 (2.02%) Red Hat Enterprise Linux
11 7 (1.76%) HPUX
12 6 (1.51%) Solaris
13 4 (1.01%) AIX
13 4 (1.01%) Mac OS
13 4 (1.01%) Windows 2000 Server
14 2 (0.50%) CentOS
15 1 (0.25%) Apple iOS
Processes & Methodologies
1 161 (40.55%) ITIL
2 126 (31.74%) Service Delivery
3 51 (12.85%) Validation
4 46 (11.59%) Problem Management
5 45 (11.34%) Service Management
6 44 (11.08%) Incident Management
7 31 (7.81%) Service Design
8 29 (7.30%) Change Control
8 29 (7.30%) Stakeholder Management
9 27 (6.80%) Business Development
10 24 (6.05%) ITSM
11 22 (5.54%) Continuous Improvement
12 21 (5.29%) Performance Management
13 19 (4.79%) Data Analysis
13 19 (4.79%) People Management
14 18 (4.53%) ITIL V3
15 17 (4.28%) Contract Management
15 17 (4.28%) Project Management
16 16 (4.03%) Stakeholder Engagement
17 15 (3.78%) Mentoring
Programming Languages
1 31 (7.81%) SQL
2 21 (5.29%) C
3 16 (4.03%) PowerShell
4 11 (2.77%) VB
5 8 (2.02%) C#
6 6 (1.51%) JavaScript
7 5 (1.26%) Shell Script
7 5 (1.26%) T-SQL
8 3 (0.76%) VBA
8 3 (0.76%) VBScript
9 2 (0.50%) R
9 2 (0.50%) VB.NET
10 1 (0.25%) Google Apps Script
10 1 (0.25%) PHP
10 1 (0.25%) Python
10 1 (0.25%) Tcl
10 1 (0.25%) VB6
Qualifications
1 47 (11.84%) ITIL Certification
2 39 (9.82%) Degree
3 30 (7.56%) Security Cleared
4 26 (6.55%) SC Cleared
5 22 (5.54%) Cisco Certification
6 18 (4.53%) CCNA
7 10 (2.52%) Microsoft Certification
8 9 (2.27%) MCSE
9 8 (2.02%) CCNP
10 7 (1.76%) MCP
11 5 (1.26%) CCDA
11 5 (1.26%) HNC
12 4 (1.01%) CREST Certified
12 4 (1.01%) ISEB
12 4 (1.01%) SANS
13 3 (0.76%) Citrix Certification
14 2 (0.50%) PMP
15 1 (0.25%) CCDP
15 1 (0.25%) CCIE
15 1 (0.25%) MCSA
Quality Assurance & Compliance
1 11 (2.77%) Data Quality
2 5 (1.26%) ISO 9001
2 5 (1.26%) ISO/IEC 27001
3 3 (0.76%) QA
4 2 (0.50%) Sarbanes-Oxley
System Software
1 79 (19.90%) Active Directory
2 73 (18.39%) VMware Infrastructure
3 33 (8.31%) vSphere
4 22 (5.54%) XenApp
5 14 (3.53%) Hyper-V
6 9 (2.27%) VMware ESX
7 7 (1.76%) NFS
8 5 (1.26%) Terminal Services
9 4 (1.01%) XenDesktop
10 2 (0.50%) Virtual Servers
11 1 (0.25%) ACF2
11 1 (0.25%) Job Entry Subsystem
11 1 (0.25%) Microsoft Virtual Server
11 1 (0.25%) RACF
11 1 (0.25%) Snort
11 1 (0.25%) VMware Server
Systems Management
1 18 (4.53%) SCOM
2 15 (3.78%) EdgeSight
3 12 (3.02%) Norton AntiVirus
4 11 (2.77%) SCCM
5 8 (2.02%) AirWatch
6 4 (1.01%) Microsoft Clustering
6 4 (1.01%) WSUS
7 3 (0.76%) Ansible
8 1 (0.25%) Computer Emergency Response Teams
8 1 (0.25%) Tivoli
Vendors
1 134 (33.75%) Microsoft
2 101 (25.44%) VMware
3 57 (14.36%) Citrix
4 44 (11.08%) Cisco
5 30 (7.56%) Symantec
6 29 (7.30%) HP
6 29 (7.30%) Remedy
7 24 (6.05%) Oracle
8 20 (5.04%) IBM
9 12 (3.02%) SAP
10 11 (2.77%) NetApp
11 10 (2.52%) Red Hat
12 9 (2.27%) Veeam
13 8 (2.02%) CheckPoint
13 8 (2.02%) Google
13 8 (2.02%) LANDesk
14 7 (1.76%) 3PAR
15 6 (1.51%) Alcatel-Lucent
15 6 (1.51%) Fujitsu
15 6 (1.51%) ServiceNow
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 19 hours ago
Birmingham
Energize Recruitment Solutions Ltd
Salary: £24000 - £27000 per annum + Bonus
Posted: 19 hours ago
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITVE SALARY
Posted: 2 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 3 days ago
Malvern, Worcestershire
Experis Ltd
Salary: £20000 - £25000 per annum + Pension and company benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 2 days ago
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: Up to £34,000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Chris Cobbold Ltd
Salary: From £25,000 to £35,000 per annum + benefits + training + career progr
Posted: Yesterday
Oldbury, West Midlands (County)
Recital Consulting
Salary: £22000 - £25000 Per Annum
Posted: Yesterday
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 8 days ago
Stratford-Upon-Avon, Warwickshire
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits 30% shift allowance, Car Allowance
Posted: Yesterday
Birmingham Business Park, Solihull
Networx
Salary: £18,000
Posted: 8 days ago
Leamington Spa, Warwickshire
Nettitude
Posted: 4 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 16 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £70K + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £70K + Excellent Benefits
Posted: 2 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 16 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 16 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 16 days ago