The first table below looks at the demand for the Help Desk Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 192 195 190
Rank change year-on-year
+3 -5
Permanent jobs requiring a Help Desk Engineer 5 7 3
As % of all permanent IT jobs located in the West Midlands 0.10% 0.14% 0.064%
As % of the Job Titles category 0.11% 0.15% 0.067%
Number of salaries quoted 5 7 2
Average salary £27,000 £21,250 £21,250
Average salary % change year-on-year
+27.05% -
90% offered a salary of more than £21,000 £21,000 £21,050
10% offered a salary of more than £29,000 £23,000 £21,450
UK excluding London average salary £22,500 £21,500 £22,500
% change year-on-year
+4.65% -4.44%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4722 4767 4494
As % of all permanent IT jobs located in the West Midlands 95.49% 95.17% 95.98%
Number of salaries quoted 3941 3993 3869
Average salary £40,000 £36,061 £36,500
Average salary % change year-on-year
+10.92% -1.20%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Engineer
England

Help Desk Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in the West Midlands

Help Desk Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the West Midlands region.

Help Desk Engineer Salary Trend in the West Midlands

Help Desk Engineer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Staffordshire -1 3 £29,000 +31.07%
Birmingham - 2 £21,250 - 2
Help Desk Engineer
England

Help Desk Engineer
Top 27 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 11 (91.67%) Active Directory
2 9 (75.00%) Citrix
2 9 (75.00%) TCP/IP
3 8 (66.67%) WAN
4 7 (58.33%) DNS
4 7 (58.33%) Windows
4 7 (58.33%) LAN
5 6 (50.00%) Windows 8
5 6 (50.00%) ITIL
6 5 (41.67%) Windows XP
7 4 (33.33%) Cisco
7 4 (33.33%) Blackberry
8 3 (25.00%) Blackberry Enterprise Server
8 3 (25.00%) Windows 7
9 2 (16.67%) Cisco IOS
9 2 (16.67%) Microsoft
9 2 (16.67%) MS Office
9 2 (16.67%) Apple
10 1 (8.33%) SMTP
10 1 (8.33%) Firewall
10 1 (8.33%) VMware
10 1 (8.33%) Backup Exec
10 1 (8.33%) MS Exchange
10 1 (8.33%) SonicWALL
10 1 (8.33%) Draytek
10 1 (8.33%) NETGEAR
10 1 (8.33%) WatchGuard

Help Desk Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT jobs across the West Midlands region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) Blackberry Enterprise Server
2 1 (8.33%) MS Exchange
Applications
1 2 (16.67%) MS Office
Communications & Networking
1 9 (75.00%) TCP/IP
2 8 (66.67%) WAN
3 7 (58.33%) DNS
3 7 (58.33%) LAN
4 2 (16.67%) Cisco IOS
5 1 (8.33%) SMTP
5 1 (8.33%) Firewall
Miscellaneous
1 4 (33.33%) Blackberry
Operating Systems
1 7 (58.33%) Windows
2 6 (50.00%) Windows 8
3 5 (41.67%) Windows XP
4 3 (25.00%) Windows 7
Processes & Methodologies
1 6 (50.00%) ITIL
System Software
1 11 (91.67%) Active Directory
Systems Management
1 1 (8.33%) Backup Exec
Vendors
1 9 (75.00%) Citrix
2 4 (33.33%) Cisco
3 2 (16.67%) Microsoft
3 2 (16.67%) Apple
4 1 (8.33%) VMware
4 1 (8.33%) SonicWALL
4 1 (8.33%) Draytek
4 1 (8.33%) NETGEAR
4 1 (8.33%) WatchGuard
Birmingham
Simplified Recruitment
Salary: £18,000 - £20,000 per Annum
Posted: 8 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 16 days ago