The table below looks at the statistics for the Help Desk Support Engineer role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank - - 207
Permanent jobs requiring a Help Desk Support Engineer 0 0 5
As % of all permanent IT jobs located in the West Midlands - - 0.10%
As % of the Job Titles category - - 0.11%
Number of salaries quoted 0 0 5
Average salary - - £27,000
UK excluding London average salary £23,000 £23,500 £22,000
% change year-on-year
-2.12% +6.81%
Help Desk Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
6012 5178 4748
As % of all permanent IT jobs located in the West Midlands 96.33% 96.84% 96.74%
Number of salaries quoted 4781 4388 3971
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Engineer
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the West Midlands

Help Desk Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer across the West Midlands region.

Help Desk Support Engineer Salary Trend in the West Midlands

Help Desk Support Engineer
Top 25 Related IT Skills in the West Midlands

For the 6 months to 29 April 2016, IT jobs across the West Midlands region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 5 (100.00%) Degree
2 4 (80.00%) Windows 8
2 4 (80.00%) Windows Server 2012
2 4 (80.00%) Windows Server
2 4 (80.00%) Cybersecurity
2 4 (80.00%) Windows 10
2 4 (80.00%) Palo Alto
2 4 (80.00%) Network Security
2 4 (80.00%) Windows Server 2008
2 4 (80.00%) Windows 7
2 4 (80.00%) Exchange Server 2010
2 4 (80.00%) Firewall
2 4 (80.00%) VMware
2 4 (80.00%) Windows
2 4 (80.00%) MCSA
2 4 (80.00%) MS Exchange
2 4 (80.00%) LAN
2 4 (80.00%) WAN
2 4 (80.00%) TCP/IP
2 4 (80.00%) Cisco
2 4 (80.00%) CCNA
2 4 (80.00%) Active Directory
2 4 (80.00%) Cisco Certification
2 4 (80.00%) Microsoft Certification
2 4 (80.00%) CheckPoint

Help Desk Support Engineer
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 April 2016, IT jobs across the West Midlands region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) Exchange Server 2010
1 4 (80.00%) MS Exchange
Communications & Networking
1 4 (80.00%) Firewall
1 4 (80.00%) LAN
1 4 (80.00%) Network Security
1 4 (80.00%) TCP/IP
1 4 (80.00%) WAN
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 10
1 4 (80.00%) Windows 7
1 4 (80.00%) Windows 8
1 4 (80.00%) Windows Server
1 4 (80.00%) Windows Server 2008
1 4 (80.00%) Windows Server 2012
Processes & Methodologies
1 4 (80.00%) Cybersecurity
Qualifications
1 5 (100.00%) Degree
2 4 (80.00%) CCNA
2 4 (80.00%) Cisco Certification
2 4 (80.00%) MCSA
2 4 (80.00%) Microsoft Certification
System Software
1 4 (80.00%) Active Directory
Vendors
1 4 (80.00%) CheckPoint
1 4 (80.00%) Cisco
1 4 (80.00%) Palo Alto
1 4 (80.00%) VMware