The statistics below represent IT jobs advertised across the West Midlands region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 220 219 218
Rank change year-on-year
-1 -1
Permanent jobs requiring a Technical Support Analyst 9 12 18
As % of all permanent IT jobs located in the West Midlands 0.15% 0.20% 0.33%
As % of the Job Titles category 0.16% 0.21% 0.35%
Number of salaries quoted 6 10 16
Median salary £29,750 £25,500 £29,500
Median salary % change year-on-year
+16.66% -13.55%
90% offered a salary of more than £20,000 £22,250 £25,750
10% offered a salary of more than £37,500 £32,100 £36,250
UK excluding London median salary £27,500 £25,000 £29,500
% change year-on-year
+10.00% -15.25%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5773 5608 5187
As % of all permanent IT jobs located in the West Midlands 95.83% 95.70% 96.25%
Number of salaries quoted 4568 4599 4333
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the West Midlands

Technical Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the West Midlands region.

Technical Support Analyst Salary Trend in the West Midlands

Technical Support Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the West Midlands region over the 3 months to 30 July 2016.

Technical Support Analyst Salary Histogram in the West Midlands

Technical Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the West Midlands region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +7 4 £37,500 -
Birmingham -11 3 - - 1
Staffordshire -4 2 £20,000 -13.97%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 July 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Technical Support Analyst in the job title.

1 18 (81.82%) Windows
2 12 (54.55%) Windows Server
3 11 (50.00%) Windows Server 2012
3 11 (50.00%) Windows Server 2008
4 9 (40.91%) Windows 7
4 9 (40.91%) LAN
5 8 (36.36%) Cisco
5 8 (36.36%) Microsoft
5 8 (36.36%) VMware
6 7 (31.82%) Windows 10
6 7 (31.82%) Tandem
6 7 (31.82%) Genesys
6 7 (31.82%) SharePoint
7 6 (27.27%) SQL Server
7 6 (27.27%) Active Directory
8 5 (22.73%) Firewall
9 4 (18.18%) MS Excel
9 4 (18.18%) MS Exchange
9 4 (18.18%) VPN
10 3 (13.64%) WAN
10 3 (13.64%) IIS
10 3 (13.64%) MCP
10 3 (13.64%) MCSE
10 3 (13.64%) MCSA
10 3 (13.64%) Microsoft Certification
10 3 (13.64%) Symantec
10 3 (13.64%) Norton AntiVirus
10 3 (13.64%) Sophos
10 3 (13.64%) Replication
10 3 (13.64%) Backup Exec

Technical Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (31.82%) SharePoint
2 4 (18.18%) MS Exchange
3 3 (13.64%) Exchange Server 2007
3 3 (13.64%) Exchange Server 2010
3 3 (13.64%) Exchange Server 2013
3 3 (13.64%) IIS
4 1 (4.55%) Skype for Business
Applications
1 4 (18.18%) MS Excel
Cloud Services
1 3 (13.64%) Amazon AWS
1 3 (13.64%) Microsoft Azure
Communications & Networking
1 9 (40.91%) LAN
2 5 (22.73%) Firewall
3 4 (18.18%) VPN
4 3 (13.64%) VLAN
4 3 (13.64%) WAN
5 2 (9.09%) TCP/IP
6 1 (4.55%) Cisco IOS
6 1 (4.55%) PBX
6 1 (4.55%) VoIP
6 1 (4.55%) WebEx
Database & Business Intelligence
1 6 (27.27%) SQL Server
2 3 (13.64%) SQL Server 2008
2 3 (13.64%) SQL Server 2012
2 3 (13.64%) SQL Server 2014
General
1 2 (9.09%) German Language
2 1 (4.55%) Telecoms
Miscellaneous
1 7 (31.82%) Tandem
2 3 (13.64%) Clustering
2 3 (13.64%) Replication
3 1 (4.55%) Blackberry
3 1 (4.55%) Data Centre
3 1 (4.55%) HP Storage
3 1 (4.55%) Mobile App
3 1 (4.55%) Mobile Computing
Operating Systems
1 18 (81.82%) Windows
2 12 (54.55%) Windows Server
3 11 (50.00%) Windows Server 2008
3 11 (50.00%) Windows Server 2012
4 9 (40.91%) Windows 7
5 7 (31.82%) Windows 10
6 1 (4.55%) Android
6 1 (4.55%) Apple iOS
6 1 (4.55%) Linux
6 1 (4.55%) Windows Mobile
Processes & Methodologies
1 3 (13.64%) Load Balancing
1 3 (13.64%) Server Building
2 2 (9.09%) ITIL
3 1 (4.55%) ITSM
3 1 (4.55%) Web Development
Programming Languages
1 2 (9.09%) SQL
Qualifications
1 3 (13.64%) MCP
1 3 (13.64%) MCSA
1 3 (13.64%) MCSE
1 3 (13.64%) Microsoft Certification
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 6 (27.27%) Active Directory
2 3 (13.64%) Hyper-V
2 3 (13.64%) VMware ESXi
3 1 (4.55%) Virtual Servers
3 1 (4.55%) VMware Infrastructure
Systems Management
1 3 (13.64%) Backup Exec
1 3 (13.64%) Microsoft Clustering
1 3 (13.64%) Norton AntiVirus
Vendors
1 8 (36.36%) Cisco
1 8 (36.36%) Microsoft
1 8 (36.36%) VMware
2 7 (31.82%) Genesys
3 3 (13.64%) Kaspersky
3 3 (13.64%) Sophos
3 3 (13.64%) Symantec
3 3 (13.64%) Veeam
4 2 (9.09%) Citrix
5 1 (4.55%) HP
Birmingham
Bluetown Online LTD
Posted: 24 days ago