The statistics below represent IT jobs advertised across the West Sussex region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
South East / West Sussex
Rank 88 93 91
Rank change year-on-year
+5 -2
Permanent jobs requiring a 2nd Line Support Analyst 8 10 9
As % of all permanent IT jobs located in West Sussex 0.74% 0.91% 0.82%
As % of the Job Titles category 0.76% 0.93% 0.84%
Number of salaries quoted 8 9 9
Median salary £26,250 £34,000 £24,000
Median salary % change year-on-year
-22.79% +41.66%
UK excluding London median salary £25,250 £25,000 £25,000
% change year-on-year
+1.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1054 1074 1074
As % of all permanent IT jobs located in West Sussex 97.59% 98.08% 97.99%
Number of salaries quoted 923 987 924
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £28,500 £26,500 £25,000
10% offered a salary of more than £60,000 £50,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in West Sussex

2nd Line Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the West Sussex region.

2nd Line Support Analyst Salary Trend in West Sussex

2nd Line Support Analyst
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the West Sussex region over the 3 months to 21 February 2017.

2nd Line Support Analyst Salary Histogram in West Sussex

2nd Line Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the West Sussex region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +11 5 £22,500 -
East Grinstead - 2 £35,000 -
Horsham - 1 £30,000 -
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in West Sussex

For the 6 months to 21 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring 2nd Line Support Analyst in the job title.

1 23 (95.83%) Windows
2 17 (70.83%) Windows Server
3 15 (62.50%) Windows 7
4 13 (54.17%) MS Exchange
4 13 (54.17%) MS Office
5 12 (50.00%) Active Directory
6 11 (45.83%) Windows Server 2012
7 10 (41.67%) Office 365
8 9 (37.50%) Windows Server 2008
9 8 (33.33%) Mac OS X
9 8 (33.33%) Apple
9 8 (33.33%) Windows Server 2003
9 8 (33.33%) TCP/IP
9 8 (33.33%) B2B
10 6 (25.00%) Windows 10
10 6 (25.00%) Citrix
10 6 (25.00%) ITIL
11 3 (12.50%) MS Excel
11 3 (12.50%) Firewall
11 3 (12.50%) Windows 8
12 2 (8.33%) Apple iOS
12 2 (8.33%) Microsoft Intune
12 2 (8.33%) Enterprise Software
12 2 (8.33%) MobileIron
12 2 (8.33%) ServiceNow
12 2 (8.33%) Dell KACE
12 2 (8.33%) AirWatch
12 2 (8.33%) SCCM
12 2 (8.33%) Android
12 2 (8.33%) Finance

2nd Line Support Analyst Skill Set
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (54.17%) MS Exchange
2 1 (4.17%) SharePoint
Applications
1 13 (54.17%) MS Office
2 3 (12.50%) MS Excel
Business Applications
1 1 (4.17%) Dynamics CRM
Cloud Services
1 10 (41.67%) Office 365
2 1 (4.17%) SaaS
Communications & Networking
1 8 (33.33%) TCP/IP
2 3 (12.50%) Firewall
3 2 (8.33%) IP Telephony
Database & Business Intelligence
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2008
General
1 2 (8.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
Miscellaneous
1 2 (8.33%) Enterprise Software
Operating Systems
1 23 (95.83%) Windows
2 17 (70.83%) Windows Server
3 15 (62.50%) Windows 7
4 11 (45.83%) Windows Server 2012
5 9 (37.50%) Windows Server 2008
6 8 (33.33%) Mac OS X
6 8 (33.33%) Windows Server 2003
7 6 (25.00%) Windows 10
8 3 (12.50%) Windows 8
9 2 (8.33%) Android
9 2 (8.33%) Apple iOS
Processes & Methodologies
1 8 (33.33%) B2B
2 6 (25.00%) ITIL
3 2 (8.33%) Configuration Management
3 2 (8.33%) Service Delivery
4 1 (4.17%) Agile Software Development
4 1 (4.17%) CRM
4 1 (4.17%) Disaster Recovery
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) JavaScript
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 12 (50.00%) Active Directory
Systems Management
1 2 (8.33%) AirWatch
1 2 (8.33%) Microsoft Intune
1 2 (8.33%) SCCM
Vendors
1 8 (33.33%) Apple
2 6 (25.00%) Citrix
3 2 (8.33%) Dell KACE
3 2 (8.33%) Microsoft
3 2 (8.33%) MobileIron
3 2 (8.33%) ServiceNow
3 2 (8.33%) VMware