The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 322 362 385
Rank change year-on-year
+40 +23
Permanent jobs requiring a 2nd Line Support Analyst 78 117 83
As % of all permanent IT jobs located in the South East 0.48% 0.54% 0.38%
As % of the Job Titles category 0.50% 0.56% 0.39%
Number of salaries quoted 71 106 78
Median salary £26,000 £25,750 £27,500
Median salary % change year-on-year
+0.97% -6.36%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £30,000 £32,000 £34,300
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15691 20859 21339
As % of all permanent IT jobs located in the South East 96.91% 97.04% 96.96%
Number of salaries quoted 13083 17595 17026
Median salary £42,500 £43,500 £40,000
Median salary % change year-on-year
-2.29% +8.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 9 December 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +22 30 £27,500 +1.85% 2
West Sussex +30 13 £25,000 -24.24%
Kent +24 12 £25,000 -3.84% 1
Buckinghamshire +17 9 £28,500 +26.66%
Berkshire +32 6 £25,750 -9.64%
Oxfordshire +27 5 £23,500 -4.08% 1
Hampshire -9 2 £26,500 -5.35%
East Sussex +21 1 £22,500 -2.17%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 9 December 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 141 (78.77%) Windows
2 102 (56.98%) Active Directory
3 78 (43.58%) MS Office
4 72 (40.22%) Microsoft
5 65 (36.31%) Windows 7
6 57 (31.84%) MS Exchange
7 54 (30.17%) Windows Server
8 46 (25.70%) ITIL
9 43 (24.02%) Windows Server 2008
10 42 (23.46%) MS Excel
11 37 (20.67%) VMware
12 35 (19.55%) Windows 8
13 34 (18.99%) Office 365
14 33 (18.44%) MCP
15 28 (15.64%) Cisco
16 27 (15.08%) Finance
17 26 (14.53%) Windows Server 2012
18 25 (13.97%) Microsoft Certification
19 23 (12.85%) Citrix
20 22 (12.29%) VMware Infrastructure
21 21 (11.73%) TCP/IP
21 21 (11.73%) Windows XP
21 21 (11.73%) LAN
22 19 (10.61%) Firewall
23 18 (10.06%) MCSE
23 18 (10.06%) SQL Server
23 18 (10.06%) VPN
23 18 (10.06%) Windows 10
24 17 (9.50%) DNS
24 17 (9.50%) CCNA

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (31.84%) MS Exchange
2 9 (5.03%) Exchange Server 2007
3 8 (4.47%) Exchange Server 2010
4 6 (3.35%) Blackberry Enterprise Server
4 6 (3.35%) SharePoint
5 5 (2.79%) Skype for Business
6 4 (2.23%) IBM Notes
7 3 (1.68%) SharePoint Foundation
8 2 (1.12%) IIS
9 1 (0.56%) Exchange Server 2013
9 1 (0.56%) SharePoint 2010
Applications
1 78 (43.58%) MS Office
2 42 (23.46%) MS Excel
3 1 (0.56%) MS PowerPoint
Business Applications
1 9 (5.03%) SAP Oil and Gas
2 2 (1.12%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 34 (18.99%) Office 365
2 3 (1.68%) SaaS
3 2 (1.12%) Microsoft Azure
4 1 (0.56%) Amazon AWS
Communications & Networking
1 21 (11.73%) LAN
1 21 (11.73%) TCP/IP
2 19 (10.61%) Firewall
3 18 (10.06%) VPN
4 17 (9.50%) DNS
4 17 (9.50%) VoIP
5 15 (8.38%) WAN
6 11 (6.15%) DHCP
7 8 (4.47%) Skype
8 7 (3.91%) VLAN
9 6 (3.35%) LDAP
9 6 (3.35%) Network Security
10 5 (2.79%) HTTP
10 5 (2.79%) HTTPS
10 5 (2.79%) IPsec
10 5 (2.79%) SNMP
10 5 (2.79%) SSH
10 5 (2.79%) tcpdump
10 5 (2.79%) Wireless
10 5 (2.79%) Wireshark
Database & Business Intelligence
1 18 (10.06%) SQL Server
2 7 (3.91%) SQL Server 2008
3 6 (3.35%) SQL Server 2012
4 3 (1.68%) SQL Server Reporting Services
5 1 (0.56%) SQL Server 2016
Development Applications
1 1 (0.56%) SQL Server Management Studio (SSMS)
General
1 27 (15.08%) Finance
2 13 (7.26%) Retail
3 12 (6.70%) Manufacturing
4 10 (5.59%) Marketing
4 10 (5.59%) Telecoms
5 9 (5.03%) Electronics
6 7 (3.91%) German Language
7 4 (2.23%) Back Office
7 4 (2.23%) French Language
8 3 (1.68%) Banking
8 3 (1.68%) Publishing
9 2 (1.12%) Polish Language
Libraries, Frameworks & Software Standards
1 2 (1.12%) Web Services
2 1 (0.56%) CSS
2 1 (0.56%) CSS3
2 1 (0.56%) HTML
2 1 (0.56%) WCF
Miscellaneous
1 14 (7.82%) Blackberry
2 12 (6.70%) Management Information System
3 8 (4.47%) Analytical Skills
3 8 (4.47%) EPoS
3 8 (4.47%) iPad
3 8 (4.47%) iPhone
4 6 (3.35%) Computer Science
4 6 (3.35%) Driving Licence
4 6 (3.35%) PKI
5 5 (2.79%) Fat Client
5 5 (2.79%) Replication
5 5 (2.79%) Smartphone
5 5 (2.79%) Thin Client
5 5 (2.79%) Virtual Team
6 4 (2.23%) Statistics
7 3 (1.68%) Data Centre
8 2 (1.12%) Enterprise Software
9 1 (0.56%) Biotechnology
9 1 (0.56%) User Experience
9 1 (0.56%) Web 2.0
Operating Systems
1 141 (78.77%) Windows
2 65 (36.31%) Windows 7
3 54 (30.17%) Windows Server
4 43 (24.02%) Windows Server 2008
5 35 (19.55%) Windows 8
6 26 (14.53%) Windows Server 2012
7 21 (11.73%) Windows XP
8 18 (10.06%) Windows 10
9 13 (7.26%) Linux
10 12 (6.70%) Windows Server 2003
11 11 (6.15%) Apple iOS
12 7 (3.91%) Mac OS X
13 5 (2.79%) Windows 2000 Server
14 4 (2.23%) VMS
15 2 (1.12%) Android
16 1 (0.56%) Red Hat Enterprise Linux
16 1 (0.56%) Windows Mobile
16 1 (0.56%) Windows Phone
Processes & Methodologies
1 46 (25.70%) ITIL
2 12 (6.70%) ITIL V3
3 10 (5.59%) Business Intelligence
3 10 (5.59%) Continuous Improvement
4 9 (5.03%) Digital Marketing
4 9 (5.03%) Disaster Recovery
4 9 (5.03%) Programme Management
5 6 (3.35%) Service Management
5 6 (3.35%) Software Deployment
5 6 (3.35%) Time Management
5 6 (3.35%) Workflow
5 6 (3.35%) Workflow Management
6 5 (2.79%) ITSM
6 5 (2.79%) Network Architecture
6 5 (2.79%) Security Management
6 5 (2.79%) Service Delivery
7 4 (2.23%) B2B
7 4 (2.23%) Mentoring
7 4 (2.23%) Server Building
7 4 (2.23%) Server Virtualisation
Programming Languages
1 10 (5.59%) SQL
2 3 (1.68%) PowerShell
3 2 (1.12%) T-SQL
4 1 (0.56%) C
4 1 (0.56%) C++
4 1 (0.56%) Java
4 1 (0.56%) VB
4 1 (0.56%) VBA
Qualifications
1 33 (18.44%) MCP
2 25 (13.97%) Microsoft Certification
3 18 (10.06%) MCSE
4 17 (9.50%) CCNA
4 17 (9.50%) Cisco Certification
5 11 (6.15%) Degree
6 7 (3.91%) MCITP
6 7 (3.91%) MCSA
7 6 (3.35%) Security Cleared
8 4 (2.23%) A+ Certification
8 4 (2.23%) MCTS
8 4 (2.23%) MOS
8 4 (2.23%) SC Cleared
9 2 (1.12%) ITIL Certification
10 1 (0.56%) CCA
10 1 (0.56%) Citrix Certification
10 1 (0.56%) ITIL Foundation Certificate
10 1 (0.56%) MCDST
10 1 (0.56%) Security+ Certification
10 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (7.82%) SLA
2 2 (1.12%) QA
System Software
1 102 (56.98%) Active Directory
2 22 (12.29%) VMware Infrastructure
3 7 (3.91%) vSphere
4 6 (3.35%) VMware ESXi
5 5 (2.79%) Hyper-V
6 4 (2.23%) Terminal Server
6 4 (2.23%) Terminal Services
6 4 (2.23%) VMware ESX
6 4 (2.23%) VMware Workstation
6 4 (2.23%) XenDesktop
7 3 (1.68%) Virtual Desktop
7 3 (1.68%) XenApp
8 2 (1.12%) BlackBerry Internet Service
Systems Management
1 16 (8.94%) SCCM
2 9 (5.03%) Nagios
3 4 (2.23%) DameWare
4 2 (1.12%) Perfmon
Vendors
1 72 (40.22%) Microsoft
2 37 (20.67%) VMware
3 28 (15.64%) Cisco
4 23 (12.85%) Citrix
5 13 (7.26%) SAP
6 11 (6.15%) Apple
7 9 (5.03%) ServiceNow
8 7 (3.91%) Juniper
9 6 (3.35%) Avaya
10 5 (2.79%) Google
10 5 (2.79%) HP
10 5 (2.79%) NETGEAR
11 4 (2.23%) Mitel
11 4 (2.23%) Sage
11 4 (2.23%) Salesforce.com
12 3 (1.68%) Lotus
13 2 (1.12%) Blue Coat
13 2 (1.12%) CheckPoint
13 2 (1.12%) Forcepoint
13 2 (1.12%) Symantec
Weybridge, Surrey
Proactive Appointments
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Abingdon, Oxfordshire
Corriculo
Salary: From £18,000 to £24,000 per annum
Posted: Yesterday
Surrey
Nexere Consulting Limited
Salary: £24K + Excellent Benefits
Posted: 2 days ago
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: 6 days ago