The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 328 395 351
Rank change year-on-year
+67 -44
Permanent jobs requiring a 2nd Line Support Analyst 100 68 119
As % of all permanent IT jobs located in the South East 0.54% 0.33% 0.53%
As % of the Job Titles category 0.56% 0.34% 0.55%
Number of salaries quoted 96 66 113
Median salary £27,000 £25,000 £25,500
Median salary % change year-on-year
+8.00% -1.96%
90% offered a salary of more than £21,000 £22,000 £21,975
10% offered a salary of more than £34,250 £33,000 £35,000
UK excluding London median salary £25,000 £25,000 £24,250
% change year-on-year
- +3.09%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17914 20210 21623
As % of all permanent IT jobs located in the South East 97.19% 96.82% 96.68%
Number of salaries quoted 15256 16543 17242
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 24 July 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +20 23 £27,250 -1.80% 4
Buckinghamshire +32 18 £21,500 -2.27%
Hampshire +5 16 £27,500 +12.24% 1
Surrey +33 14 £27,500 +0.91% 2
West Sussex -2 12 £35,000 +11.11%
Oxfordshire -29 11 £28,000 +16.66% 2
Middlesex - 2 £24,250 -
Kent +13 1 £27,500 -8.33%
East Sussex +6 1 £25,000 -7.40% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 July 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 150 (71.09%) Windows
2 106 (50.24%) Active Directory
3 92 (43.60%) Microsoft
4 64 (30.33%) Windows 7
5 54 (25.59%) MS Office
5 54 (25.59%) Windows Server
6 52 (24.64%) SQL
6 52 (24.64%) Citrix
7 51 (24.17%) ITIL
8 50 (23.70%) MS Excel
9 41 (19.43%) MS Exchange
10 37 (17.54%) VMware
10 37 (17.54%) Windows Server 2008
11 34 (16.11%) Windows Server 2012
12 31 (14.69%) Microsoft Certification
13 28 (13.27%) MCP
14 27 (12.80%) Office 365
15 25 (11.85%) XenApp
15 25 (11.85%) SLA
16 23 (10.90%) DNS
17 22 (10.43%) TCP/IP
17 22 (10.43%) Windows 10
18 21 (9.95%) Smartphone
18 21 (9.95%) French Language
18 21 (9.95%) German Language
18 21 (9.95%) SQL Server
18 21 (9.95%) LAN
19 20 (9.48%) MCSE
19 20 (9.48%) Windows 8
20 19 (9.00%) Blackberry

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (19.43%) MS Exchange
2 16 (7.58%) Exchange Server 2010
3 10 (4.74%) Apache
3 10 (4.74%) Exchange Server 2013
4 7 (3.32%) Exchange Server 2007
5 6 (2.84%) SharePoint
6 4 (1.90%) Blackberry Enterprise Server
6 4 (1.90%) Exchange Server 2003
7 3 (1.42%) IBM Notes
7 3 (1.42%) SharePoint 2010
8 2 (0.95%) Exchange Server 2000
8 2 (0.95%) Skype for Business
9 1 (0.47%) IIS
Applications
1 54 (25.59%) MS Office
2 50 (23.70%) MS Excel
3 7 (3.32%) MS PowerPoint
Business Applications
1 3 (1.42%) Infor CloudSuite Industrial (formerly SyteLine)
1 3 (1.42%) SAP Oil and Gas
2 1 (0.47%) Line 50
Cloud Services
1 27 (12.80%) Office 365
2 5 (2.37%) Amazon AWS
2 5 (2.37%) Google Apps
3 2 (0.95%) SaaS
Communications & Networking
1 23 (10.90%) DNS
2 22 (10.43%) TCP/IP
3 21 (9.95%) LAN
4 18 (8.53%) DHCP
5 16 (7.58%) Firewall
6 13 (6.16%) WAN
7 8 (3.79%) VPN
7 8 (3.79%) Wireless
8 7 (3.32%) VoIP
9 6 (2.84%) SAN
9 6 (2.84%) Wi-Fi
10 5 (2.37%) Skype
11 3 (1.42%) WLAN
12 2 (0.95%) Extranet
12 2 (0.95%) Intranet
12 2 (0.95%) IP Telephony
12 2 (0.95%) VLAN
13 1 (0.47%) Cisco ASA
13 1 (0.47%) iSCSI
13 1 (0.47%) NAS
Database & Business Intelligence
1 21 (9.95%) SQL Server
2 9 (4.27%) Oracle Database
3 5 (2.37%) SQL Server 2008
4 4 (1.90%) SQL Server 2012
5 1 (0.47%) BusinessObjects
Development Applications
1 1 (0.47%) JIRA
1 1 (0.47%) SQL Server Management Studio (SSMS)
General
1 21 (9.95%) French Language
1 21 (9.95%) German Language
2 12 (5.69%) Finance
3 8 (3.79%) Manufacturing
4 6 (2.84%) Advertising
5 5 (2.37%) Marketing
5 5 (2.37%) Telecoms
6 3 (1.42%) Back Office
6 3 (1.42%) Banking
6 3 (1.42%) Electronics
7 2 (0.95%) Publishing
8 1 (0.47%) Legal
8 1 (0.47%) Retail
8 1 (0.47%) Russian Language
Libraries, Frameworks & Software Standards
1 10 (4.74%) HTML
2 8 (3.79%) Web Services
3 1 (0.47%) CSS
3 1 (0.47%) CSS3
3 1 (0.47%) ODBC
3 1 (0.47%) REST
3 1 (0.47%) WCF
3 1 (0.47%) X-Windows
Miscellaneous
1 21 (9.95%) Smartphone
2 19 (9.00%) Blackberry
3 9 (4.27%) Driving Licence
3 9 (4.27%) Fat Client
3 9 (4.27%) iPad
3 9 (4.27%) Thin Client
4 5 (2.37%) iPhone
4 5 (2.37%) Video Conferencing
5 4 (1.90%) Analytical Skills
6 3 (1.42%) Computer Science
6 3 (1.42%) Data Centre
6 3 (1.42%) EPoS
7 2 (0.95%) Handset
7 2 (0.95%) Management Information System
7 2 (0.95%) User Experience
8 1 (0.47%) AS400
8 1 (0.47%) Client/Server
8 1 (0.47%) e-Learning
8 1 (0.47%) EqualLogic
8 1 (0.47%) Virtual Team
Operating Systems
1 150 (71.09%) Windows
2 64 (30.33%) Windows 7
3 54 (25.59%) Windows Server
4 37 (17.54%) Windows Server 2008
5 34 (16.11%) Windows Server 2012
6 22 (10.43%) Windows 10
7 20 (9.48%) Windows 8
8 14 (6.64%) Windows XP
9 11 (5.21%) Unix
10 7 (3.32%) Apple iOS
10 7 (3.32%) Windows Server 2003
11 4 (1.90%) Linux
12 3 (1.42%) Android
13 2 (0.95%) VMS
13 2 (0.95%) Windows 2000 Server
14 1 (0.47%) Mac OS
14 1 (0.47%) Mac OS X
14 1 (0.47%) Windows Mobile
Processes & Methodologies
1 51 (24.17%) ITIL
2 11 (5.21%) Service Delivery
2 11 (5.21%) Time Management
3 9 (4.27%) Software Delivery
4 8 (3.79%) Continuous Improvement
5 7 (3.32%) ERP
5 7 (3.32%) ITIL V3
5 7 (3.32%) Network Management
5 7 (3.32%) Service Management
6 5 (2.37%) DevOps
6 5 (2.37%) Mentoring
6 5 (2.37%) Software Deployment
7 4 (1.90%) Application Packaging
7 4 (1.90%) Business Intelligence
7 4 (1.90%) Data Analysis
7 4 (1.90%) Incident Management
7 4 (1.90%) Project Management
8 3 (1.42%) Problem Management
8 3 (1.42%) Programme Management
8 3 (1.42%) Web Development
Programming Languages
1 52 (24.64%) SQL
2 17 (8.06%) JavaScript
3 9 (4.27%) Perl
3 9 (4.27%) PHP
3 9 (4.27%) PL/SQL
3 9 (4.27%) Shell Script
4 8 (3.79%) VBScript
5 7 (3.32%) PowerShell
6 3 (1.42%) Java
6 3 (1.42%) VB
Qualifications
1 31 (14.69%) Microsoft Certification
2 28 (13.27%) MCP
3 20 (9.48%) MCSE
4 18 (8.53%) Degree
5 14 (6.64%) MCDST
6 10 (4.74%) MCSA
6 10 (4.74%) MOS
7 6 (2.84%) CCNA
7 6 (2.84%) Cisco Certification
8 5 (2.37%) Security Cleared
9 3 (1.42%) A+ Certification
9 3 (1.42%) Citrix Certification
9 3 (1.42%) ITIL Foundation Certificate
10 2 (0.95%) CCA
10 2 (0.95%) ITIL Certification
10 2 (0.95%) MCTS
10 2 (0.95%) SC Cleared
10 2 (0.95%) VMware Certified Professional (VCP)
11 1 (0.47%) CCENT
11 1 (0.47%) MCITP
Quality Assurance & Compliance
1 25 (11.85%) SLA
2 1 (0.47%) Sarbanes-Oxley
System Software
1 106 (50.24%) Active Directory
2 25 (11.85%) XenApp
3 18 (8.53%) VMware Infrastructure
4 15 (7.11%) Hyper-V
5 9 (4.27%) XenDesktop
6 7 (3.32%) VMware ESX
7 6 (2.84%) VMware Workstation
7 6 (2.84%) vSphere
8 5 (2.37%) Samba
9 2 (0.95%) VMware ESXi
10 1 (0.47%) Virtual Desktop
Systems Management
1 16 (7.58%) SCCM
2 13 (6.16%) Backup Exec
3 5 (2.37%) Puppet
4 4 (1.90%) Norton AntiVirus
5 3 (1.42%) DameWare
5 3 (1.42%) Perfmon
6 2 (0.95%) Nagios
6 2 (0.95%) WSUS
Vendors
1 92 (43.60%) Microsoft
2 52 (24.64%) Citrix
3 37 (17.54%) VMware
4 18 (8.53%) Oracle
5 13 (6.16%) Cisco
6 10 (4.74%) Symantec
7 9 (4.27%) Google
8 8 (3.79%) HP
9 7 (3.32%) Veeam
10 5 (2.37%) Apple
10 5 (2.37%) SAP
11 4 (1.90%) Juniper
11 4 (1.90%) Salesforce.com
12 3 (1.42%) IBM
12 3 (1.42%) Infor
12 3 (1.42%) LANDesk
12 3 (1.42%) Sage
13 2 (0.95%) Avaya
13 2 (0.95%) EMC
13 2 (0.95%) NetApp
Southampton
aap3
Salary: £24000 - £30000.00 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 2 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 3 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 2 days ago
Guildford, Surrey
Bluetownonline
Salary: £18000 - £24000 per annum
Posted: 5 days ago
Maidenhead, Berkshire
ninesharp
Salary: £30000 - £35000 per annum + Pension, Holiday etc
Posted: 5 days ago
Thatcham, Berkshire
Acuro (MaxAd Ltd)
Salary: £20000.00 - £28000.00 per annum + Dependent on experience
Posted: 6 days ago
Newbury, Berkshire
John Smith Son
Salary: Up to £26,000 per annum
Posted: 10 days ago
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 4 days ago
Brighton
Bluetown Online LTD
Posted: 17 days ago