The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 383 386 410
Rank change year-on-year
+3 +24
Permanent jobs requiring a 2nd Line Support Analyst 66 53 27
As % of all permanent IT jobs located in the South East 0.30% 0.24% 0.12%
As % of the Job Titles category 0.32% 0.26% 0.13%
Number of salaries quoted 63 53 25
Average salary £25,000 £25,500 £23,000
Average salary % change year-on-year
-1.96% +10.86%
90% offered a salary of more than £22,000 £22,000 £19,700
10% offered a salary of more than £32,500 £31,800 £28,000
UK excluding London average salary £25,000 £25,000 £23,000
% change year-on-year
- +8.69%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20681 20579 21307
As % of all permanent IT jobs located in the South East 94.71% 95.02% 95.53%
Number of salaries quoted 16344 16975 18242
Average salary £41,500 £42,000 £40,000
Average salary % change year-on-year
-1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 24 October 2014.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire 0 18 £26,000 -
Oxfordshire +26 12 £24,000 +5.49%
Hampshire -2 10 £27,500 +7.84% 1
Buckinghamshire +4 9 £24,000 -17.24% 1
Surrey -15 8 £30,500 +17.30%
East Sussex -8 5 £25,000 -4.76%
Middlesex - 3 £35,000 -
Kent +2 1 £30,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 110 (76.92%) Windows
2 67 (46.85%) Microsoft
3 58 (40.56%) Active Directory
4 42 (29.37%) Windows 7
5 41 (28.67%) MS Exchange
6 39 (27.27%) MS Excel
7 33 (23.08%) Windows Server 2008
8 30 (20.98%) MS Office
8 30 (20.98%) Windows XP
9 26 (18.18%) Microsoft Certification
9 26 (18.18%) Windows Server 2003
9 26 (18.18%) Exchange Server 2007
10 24 (16.78%) SQL
11 23 (16.08%) TCP/IP
12 22 (15.38%) SLA
12 22 (15.38%) ITIL
12 22 (15.38%) Exchange Server 2010
13 21 (14.69%) Windows Server 2012
13 21 (14.69%) VMware
14 19 (13.29%) SQL Server
14 19 (13.29%) MCITP
15 18 (12.59%) Cisco
16 16 (11.19%) Windows Vista
16 16 (11.19%) Linux
16 16 (11.19%) MCSE
17 15 (10.49%) DNS
18 14 (9.79%) VPN
19 13 (9.09%) MCP
19 13 (9.09%) Windows 2000 Server
19 13 (9.09%) VMware Infrastructure

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (28.67%) MS Exchange
2 26 (18.18%) Exchange Server 2007
3 22 (15.38%) Exchange Server 2010
4 6 (4.20%) IIS
5 4 (2.80%) Exchange Server 2003
6 2 (1.40%) IBM Notes
6 2 (1.40%) Lync
7 1 (0.70%) Blackberry Enterprise Server
7 1 (0.70%) CMS
7 1 (0.70%) Apache
7 1 (0.70%) Tomcat
7 1 (0.70%) SharePoint
7 1 (0.70%) Exchange Server 2013
Applications
1 39 (27.27%) MS Excel
2 30 (20.98%) MS Office
3 1 (0.70%) MS Project
Business Applications
1 1 (0.70%) SalesLogix
1 1 (0.70%) Dynamics AX
Cloud Services
1 1 (0.70%) SaaS
Communications & Networking
1 23 (16.08%) TCP/IP
2 15 (10.49%) DNS
3 14 (9.79%) VPN
4 12 (8.39%) DHCP
5 9 (6.29%) Internet
6 6 (4.20%) Firewall
7 5 (3.50%) SAN
7 5 (3.50%) VoIP
8 4 (2.80%) SSL
8 4 (2.80%) IPsec
8 4 (2.80%) NAS
9 3 (2.10%) WAN
9 3 (2.10%) LAN
10 2 (1.40%) PBX
10 2 (1.40%) Ethernet
11 1 (0.70%) FTP
11 1 (0.70%) HTTP
11 1 (0.70%) Wireless
11 1 (0.70%) HTTPS
Database & Business Intelligence
1 19 (13.29%) SQL Server
2 5 (3.50%) Data Warehouse
3 2 (1.40%) SQL Server 2005
3 2 (1.40%) SQL Server 2008
4 1 (0.70%) SQL Server 2012
4 1 (0.70%) SQL Server Analysis Services
4 1 (0.70%) Microsoft Analysis Services
4 1 (0.70%) SQL Server Reporting Services
4 1 (0.70%) Crystal Reports
4 1 (0.70%) MySQL
Development Applications
1 4 (2.80%) Talend Open Studio
1 4 (2.80%) Team Foundation Server
1 4 (2.80%) FishEye
General
1 10 (6.99%) Finance
2 7 (4.90%) Retail
3 6 (4.20%) Banking
4 3 (2.10%) Publishing
4 3 (2.10%) Telecoms
5 2 (1.40%) Manufacturing
5 2 (1.40%) Retail Banking
6 1 (0.70%) Automotive
Libraries, Frameworks & Software Standards
1 8 (5.59%) .NET
2 7 (4.90%) HTML
3 6 (4.20%) CSS
4 3 (2.10%) XML
5 2 (1.40%) ASP.NET
6 1 (0.70%) XSLT
6 1 (0.70%) Flash
Miscellaneous
1 7 (4.90%) Analytical Skills
2 5 (3.50%) Blackberry
3 4 (2.80%) Statistics
3 4 (2.80%) Open Source
4 2 (1.40%) Mobile App
4 2 (1.40%) Fat Client
4 2 (1.40%) Thin Client
4 2 (1.40%) FMCG
5 1 (0.70%) Management Information System
5 1 (0.70%) AS400
5 1 (0.70%) Video Conferencing
5 1 (0.70%) Data Integration
5 1 (0.70%) Enterprise Software
Operating Systems
1 110 (76.92%) Windows
2 42 (29.37%) Windows 7
3 33 (23.08%) Windows Server 2008
4 30 (20.98%) Windows XP
5 26 (18.18%) Windows Server 2003
6 21 (14.69%) Windows Server 2012
7 16 (11.19%) Windows Vista
7 16 (11.19%) Linux
8 13 (9.09%) Windows 2000 Server
9 10 (6.99%) Android
10 8 (5.59%) Windows 8
11 4 (2.80%) CentOS
11 4 (2.80%) Red Hat Enterprise Linux
12 3 (2.10%) Mac OS X
13 2 (1.40%) Apple iOS
14 1 (0.70%) UNIX
14 1 (0.70%) Windows 2000
Processes & Methodologies
1 22 (15.38%) ITIL
2 12 (8.39%) CRM
3 9 (6.29%) Service Management
4 8 (5.59%) Project Management
5 6 (4.20%) Asset Management
6 5 (3.50%) Mobile Device Management
7 4 (2.80%) Continuous Improvement
7 4 (2.80%) Disaster Recovery
8 3 (2.10%) ITSM
8 3 (2.10%) Time Management
9 2 (1.40%) Incident Management
9 2 (1.40%) Web Development
9 2 (1.40%) Root Cause Analysis
9 2 (1.40%) Kalman Filter
9 2 (1.40%) Workflow
10 1 (0.70%) Migration
10 1 (0.70%) Agile Software Development
10 1 (0.70%) Content Management
10 1 (0.70%) MVC
10 1 (0.70%) SEO
Programming Languages
1 24 (16.78%) SQL
2 11 (7.69%) Java
3 4 (2.80%) JavaScript
3 4 (2.80%) PHP
3 4 (2.80%) VB
3 4 (2.80%) PowerShell
4 1 (0.70%) R
4 1 (0.70%) VB.NET
4 1 (0.70%) C#
4 1 (0.70%) Perl
Qualifications
1 26 (18.18%) Microsoft Certification
2 19 (13.29%) MCITP
3 16 (11.19%) MCSE
4 13 (9.09%) MCP
5 9 (6.29%) MCTS
6 8 (5.59%) MCSA
7 7 (4.90%) CCNA
7 7 (4.90%) Cisco Certification
8 4 (2.80%) VMware Certified Professional (VCP)
9 3 (2.10%) Security Cleared
10 2 (1.40%) Degree
11 1 (0.70%) PRINCE2 Certification
11 1 (0.70%) A+ Certification
Quality Assurance & Compliance
1 22 (15.38%) SLA
2 2 (1.40%) QA
System Software
1 58 (40.56%) Active Directory
2 13 (9.09%) VMware Infrastructure
3 4 (2.80%) vSphere
4 3 (2.10%) Hyper-V
5 1 (0.70%) XenApp
5 1 (0.70%) XenDesktop
Systems Management
1 7 (4.90%) SCCM
2 4 (2.80%) Norton AntiVirus
2 4 (2.80%) Backup Exec
3 3 (2.10%) Systems Management Server (SMS)
4 1 (0.70%) WSUS
4 1 (0.70%) NetBackup
Vendors
1 67 (46.85%) Microsoft
2 21 (14.69%) VMware
3 18 (12.59%) Cisco
4 10 (6.99%) Citrix
5 8 (5.59%) Symantec
6 5 (3.50%) Dell
7 4 (2.80%) Avaya
7 4 (2.80%) Perforce
7 4 (2.80%) Talend
8 3 (2.10%) Apple
9 2 (1.40%) Sophos
9 2 (1.40%) Lotus
9 2 (1.40%) IBM
10 1 (0.70%) HP
10 1 (0.70%) Epicor
10 1 (0.70%) Oracle
10 1 (0.70%) Polycom
10 1 (0.70%) Sage
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 17 hours ago
High Wycombe
Opus Recruitment Solutions Ltd
Salary: £20000 - £28000 per annum, Benefits: Pension + Bonus
Posted: 16 days ago