The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 324 366 378
Rank change year-on-year
+42 +12
Permanent jobs requiring a 2nd Line Support Analyst 113 95 98
As % of all permanent IT jobs located in the South East 0.62% 0.46% 0.42%
As % of the Job Titles category 0.64% 0.48% 0.44%
Number of salaries quoted 100 84 96
Median salary £27,500 £24,500 £25,500
Median salary % change year-on-year
+12.24% -3.92%
90% offered a salary of more than £21,500 £22,000 £21,500
10% offered a salary of more than £34,000 £31,000 £35,000
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17675 19960 22319
As % of all permanent IT jobs located in the South East 96.87% 97.08% 96.43%
Number of salaries quoted 14978 16141 18060
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 31 May 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +23 27 £28,500 +14.00% 1
Berkshire +21 22 £26,500 -10.16% 2
West Sussex +2 16 £34,000 +13.33% 1
Hampshire +5 15 £27,500 +12.24% 1
Buckinghamshire +22 11 £20,750 -5.68% 1
Oxfordshire -14 9 £25,000 +4.16% 2
East Sussex +16 8 £27,500 +1.85%
Kent -5 4 £25,500 -11.30%
Middlesex - 1 £23,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 31 May 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 152 (74.15%) Windows
2 99 (48.29%) Active Directory
3 98 (47.80%) Microsoft
4 64 (31.22%) MS Excel
5 58 (28.29%) MS Exchange
6 56 (27.32%) Windows 7
7 53 (25.85%) Windows Server
8 52 (25.37%) ITIL
9 51 (24.88%) Citrix
10 50 (24.39%) MS Office
11 43 (20.98%) Windows Server 2012
12 42 (20.49%) VMware
12 42 (20.49%) SQL
13 41 (20.00%) Windows Server 2008
14 39 (19.02%) SLA
15 34 (16.59%) Microsoft Certification
16 29 (14.15%) DNS
16 29 (14.15%) MCP
17 26 (12.68%) Blackberry
18 25 (12.20%) TCP/IP
18 25 (12.20%) Smartphone
19 24 (11.71%) XenApp
19 24 (11.71%) Office 365
20 22 (10.73%) VMware Infrastructure
20 22 (10.73%) SQL Server
20 22 (10.73%) Firewall
21 21 (10.24%) Exchange Server 2010
21 21 (10.24%) French Language
21 21 (10.24%) German Language
22 18 (8.78%) Backup Exec

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (28.29%) MS Exchange
2 21 (10.24%) Exchange Server 2010
3 16 (7.80%) Exchange Server 2013
4 14 (6.83%) Exchange Server 2007
4 14 (6.83%) SharePoint
5 10 (4.88%) Apache
6 5 (2.44%) Blackberry Enterprise Server
7 4 (1.95%) Exchange Server 2003
7 4 (1.95%) IBM Notes
8 2 (0.98%) Exchange Server 2000
8 2 (0.98%) SharePoint 2010
9 1 (0.49%) IIS
Applications
1 64 (31.22%) MS Excel
2 50 (24.39%) MS Office
3 8 (3.90%) MS PowerPoint
4 4 (1.95%) MS Visio
Business Applications
1 1 (0.49%) Line 50
1 1 (0.49%) SAP Oil and Gas
Cloud Services
1 24 (11.71%) Office 365
2 10 (4.88%) Amazon AWS
2 10 (4.88%) Google Apps
3 4 (1.95%) SaaS
Communications & Networking
1 29 (14.15%) DNS
2 25 (12.20%) TCP/IP
3 22 (10.73%) Firewall
4 13 (6.34%) DHCP
5 11 (5.37%) LAN
6 10 (4.88%) WAN
7 9 (4.39%) VPN
8 7 (3.41%) VoIP
9 6 (2.93%) SSL
10 5 (2.44%) Wi-Fi
11 3 (1.46%) PBX
11 3 (1.46%) SAN
11 3 (1.46%) Wireless
12 2 (0.98%) Extranet
12 2 (0.98%) Internet
12 2 (0.98%) Intranet
12 2 (0.98%) VLAN
13 1 (0.49%) IP Telephony
13 1 (0.49%) iSCSI
13 1 (0.49%) NAS
Database & Business Intelligence
1 22 (10.73%) SQL Server
2 9 (4.39%) Oracle Database
3 3 (1.46%) Relational Database
3 3 (1.46%) SQL Server 2008
4 2 (0.98%) SQL Server 2012
5 1 (0.49%) BusinessObjects
Development Applications
1 1 (0.49%) JIRA
1 1 (0.49%) SQL Server Management Studio (SSMS)
General
1 21 (10.24%) French Language
1 21 (10.24%) German Language
2 16 (7.80%) Finance
3 14 (6.83%) Retail
4 6 (2.93%) Advertising
4 6 (2.93%) Telecoms
5 5 (2.44%) Manufacturing
6 3 (1.46%) Marketing
6 3 (1.46%) Spanish Language
7 2 (0.98%) Legal
8 1 (0.49%) Electronics
8 1 (0.49%) Italian Language
8 1 (0.49%) Russian Language
Libraries, Frameworks & Software Standards
1 10 (4.88%) Web Services
2 9 (4.39%) HTML
3 1 (0.49%) ODBC
3 1 (0.49%) REST
3 1 (0.49%) WCF
3 1 (0.49%) X-Windows
Miscellaneous
1 26 (12.68%) Blackberry
2 25 (12.20%) Smartphone
3 13 (6.34%) User Experience
3 13 (6.34%) Video Conferencing
4 9 (4.39%) EPoS
5 8 (3.90%) Driving Licence
6 7 (3.41%) Fat Client
6 7 (3.41%) Thin Client
7 5 (2.44%) Analytical Skills
8 4 (1.95%) iPad
9 2 (0.98%) Computer Science
9 2 (0.98%) Handset
10 1 (0.49%) AS400
10 1 (0.49%) Client/Server
10 1 (0.49%) Data Centre
10 1 (0.49%) EqualLogic
10 1 (0.49%) iPhone
10 1 (0.49%) Management Information System
Operating Systems
1 152 (74.15%) Windows
2 56 (27.32%) Windows 7
3 53 (25.85%) Windows Server
4 43 (20.98%) Windows Server 2012
5 41 (20.00%) Windows Server 2008
6 17 (8.29%) Windows 8
7 14 (6.83%) Windows 10
8 11 (5.37%) Unix
8 11 (5.37%) Windows Server 2003
9 10 (4.88%) Windows XP
10 3 (1.46%) Android
10 3 (1.46%) Apple iOS
11 2 (0.98%) Linux
11 2 (0.98%) Windows 2000 Server
12 1 (0.49%) Mac OS
12 1 (0.49%) Mac OS X
12 1 (0.49%) Windows Mobile
Processes & Methodologies
1 52 (25.37%) ITIL
2 10 (4.88%) DevOps
3 9 (4.39%) Software Delivery
3 9 (4.39%) Time Management
4 8 (3.90%) Kalman Filter
4 8 (3.90%) Service Delivery
4 8 (3.90%) Service Management
4 8 (3.90%) Web Filtering
5 7 (3.41%) Continuous Improvement
5 7 (3.41%) Patch Management
6 6 (2.93%) ERP
7 5 (2.44%) Application Packaging
7 5 (2.44%) Network Management
7 5 (2.44%) Software Deployment
8 4 (1.95%) Business Continuity
8 4 (1.95%) Change Control
8 4 (1.95%) Change Management
8 4 (1.95%) Incident Management
8 4 (1.95%) Performance Monitoring
8 4 (1.95%) Ticket Management
Programming Languages
1 42 (20.49%) SQL
2 17 (8.29%) JavaScript
3 9 (4.39%) Perl
3 9 (4.39%) PHP
3 9 (4.39%) PL/SQL
3 9 (4.39%) Shell Script
4 8 (3.90%) VBScript
5 6 (2.93%) PowerShell
6 2 (0.98%) Java
6 2 (0.98%) VB
Qualifications
1 34 (16.59%) Microsoft Certification
2 29 (14.15%) MCP
3 18 (8.78%) MCSE
4 16 (7.80%) Degree
5 14 (6.83%) MOS
6 13 (6.34%) MCDST
7 9 (4.39%) MCSA
8 7 (3.41%) CCNA
8 7 (3.41%) Cisco Certification
9 5 (2.44%) Citrix Certification
9 5 (2.44%) ITIL Foundation Certificate
10 4 (1.95%) CCA
10 4 (1.95%) MCTS
10 4 (1.95%) VMware Certified Professional (VCP)
11 3 (1.46%) A+ Certification
11 3 (1.46%) Security Cleared
12 2 (0.98%) ITIL Certification
13 1 (0.49%) CCAA
13 1 (0.49%) Network+ Certification
13 1 (0.49%) SC Cleared
Quality Assurance & Compliance
1 39 (19.02%) SLA
2 1 (0.49%) Sarbanes-Oxley
System Software
1 99 (48.29%) Active Directory
2 24 (11.71%) XenApp
3 22 (10.73%) VMware Infrastructure
4 16 (7.80%) Hyper-V
5 10 (4.88%) Samba
6 7 (3.41%) VMware ESX
7 5 (2.44%) VMware Workstation
7 5 (2.44%) vSphere
7 5 (2.44%) XenDesktop
8 1 (0.49%) VMware ESXi
Systems Management
1 18 (8.78%) Backup Exec
2 13 (6.34%) SCCM
3 10 (4.88%) Puppet
4 3 (1.46%) Norton AntiVirus
5 2 (0.98%) WSUS
Vendors
1 98 (47.80%) Microsoft
2 51 (24.88%) Citrix
3 42 (20.49%) VMware
4 18 (8.78%) Oracle
5 15 (7.32%) Symantec
6 14 (6.83%) HP
7 13 (6.34%) Google
8 12 (5.85%) Cisco
9 9 (4.39%) Juniper
10 7 (3.41%) Dell
11 6 (2.93%) LANDesk
11 6 (2.93%) SonicWALL
12 5 (2.44%) IBM
12 5 (2.44%) Mitel
12 5 (2.44%) Veeam
13 4 (1.95%) Adobe
13 4 (1.95%) EMC
13 4 (1.95%) NetApp
14 3 (1.46%) Apple
14 3 (1.46%) Avaya
Newbury, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 3 days ago
Epsom, Surrey
TLP Consultancy Ltd.
Salary: £17500 - £20000 per annum + 23 days, Pension,bonus, shares
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £28,000 per annum + Overtime + Benefits + Career Progr
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 3 days ago
Marlow, Buckinghamshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £35000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPl
Posted: 3 days ago
Basingstoke, Hampshire
Austin Fraser
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
Posted: 5 days ago
Newbury
People Source Consulting
Salary: £26000 - £32000 per annum + 20% shift allowance
Posted: 18 days ago