The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 396 376 384
Rank change year-on-year
-20 +8
Permanent jobs requiring a 2nd Line Support Analyst 42 77 42
As % of all permanent IT jobs located in the South East 0.20% 0.35% 0.20%
As % of the Job Titles category 0.21% 0.36% 0.21%
Number of salaries quoted 35 73 42
Average salary £27,000 £25,500 £24,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £24,000 £21,500 £21,550
10% offered a salary of more than £32,800 £32,500 £26,000
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19717 21123 20195
As % of all permanent IT jobs located in the South East 94.62% 94.88% 95.13%
Number of salaries quoted 16358 16603 16647
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 28 August 2015.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -6 12 £27,000 +3.84%
Surrey +2 10 £27,250 -4.38% 1
Buckinghamshire -14 10 £25,000 +4.16% 1
Hampshire -1 4 £27,250 -0.90% 1
Oxfordshire 0 3 £25,000 +2.04% 2
West Sussex -5 2 £28,500 +16.32%
East Sussex - 1 £22,500 - 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 48 (53.33%) Windows
2 38 (42.22%) Microsoft
3 37 (41.11%) Active Directory
4 29 (32.22%) SQL
5 23 (25.56%) ITIL
5 23 (25.56%) VMware
6 19 (21.11%) Finance
6 19 (21.11%) MS Excel
6 19 (21.11%) Citrix
7 18 (20.00%) MS Exchange
8 17 (18.89%) Windows Server 2008
9 16 (17.78%) Windows 7
9 16 (17.78%) SQL Server
10 15 (16.67%) MS Office
11 14 (15.56%) Microsoft Certification
12 12 (13.33%) VMware Infrastructure
13 11 (12.22%) SLA
14 10 (11.11%) LAN
14 10 (11.11%) WAN
14 10 (11.11%) Disaster Recovery
14 10 (11.11%) Windows 8
14 10 (11.11%) Windows Server 2012
14 10 (11.11%) Analytical Skills
15 9 (10.00%) Cisco
15 9 (10.00%) MCSE
16 8 (8.89%) SharePoint
16 8 (8.89%) VB
16 8 (8.89%) DNS
16 8 (8.89%) Firewall
16 8 (8.89%) Service Delivery

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (20.00%) MS Exchange
2 8 (8.89%) SharePoint
3 6 (6.67%) IIS
4 5 (5.56%) Exchange Server 2010
5 4 (4.44%) Apache
6 3 (3.33%) Exchange Server 2013
7 2 (2.22%) Tomcat
7 2 (2.22%) Exchange Server 2003
7 2 (2.22%) Exchange Server 2007
8 1 (1.11%) SharePoint 2010
8 1 (1.11%) JBoss
8 1 (1.11%) SharePoint 2013
Applications
1 19 (21.11%) MS Excel
2 15 (16.67%) MS Office
3 1 (1.11%) MS PowerPoint
Business Applications
1 1 (1.11%) SAP Oil and Gas
1 1 (1.11%) Cognos Business Intelligence
Cloud Services
1 3 (3.33%) Office 365
2 2 (2.22%) Microsoft Azure
2 2 (2.22%) Amazon AWS
2 2 (2.22%) SaaS
Communications & Networking
1 10 (11.11%) LAN
1 10 (11.11%) WAN
2 8 (8.89%) DNS
2 8 (8.89%) Firewall
3 7 (7.78%) DHCP
4 6 (6.67%) TCP/IP
5 5 (5.56%) VPN
6 4 (4.44%) SAN
7 3 (3.33%) VoIP
8 2 (2.22%) Ethernet
8 2 (2.22%) Wireless
8 2 (2.22%) IP Telephony
8 2 (2.22%) Cisco IOS
8 2 (2.22%) Network Security
8 2 (2.22%) Structured Cabling
9 1 (1.11%) Broadband
9 1 (1.11%) Cisco ASA
9 1 (1.11%) Cisco PIX
9 1 (1.11%) VLAN
9 1 (1.11%) Cisco IPT
Database & Business Intelligence
1 16 (17.78%) SQL Server
2 5 (5.56%) Crystal Reports
2 5 (5.56%) QlikView
3 4 (4.44%) SQL Server 2008
4 2 (2.22%) SQL Server 2012
4 2 (2.22%) Oracle Database
4 2 (2.22%) Oracle Database 11g
4 2 (2.22%) SQL Server 2005
4 2 (2.22%) SQL Server Integration Services
4 2 (2.22%) Oracle9i Database
4 2 (2.22%) Oracle Database 10g
5 1 (1.11%) SQL Server Reporting Services
5 1 (1.11%) Oracle ODI
5 1 (1.11%) Oracle Database 12c
Development Applications
1 2 (2.22%) PowerBuilder
2 1 (1.11%) ERwin
2 1 (1.11%) JIRA
2 1 (1.11%) SQL Server Management Studio (SSMS)
General
1 19 (21.11%) Finance
2 5 (5.56%) French Language
2 5 (5.56%) German Language
3 4 (4.44%) Spanish Language
3 4 (4.44%) Telecoms
3 4 (4.44%) Manufacturing
4 3 (3.33%) Retail
5 2 (2.22%) Advertising
5 2 (2.22%) Banking
6 1 (1.11%) Local Government
6 1 (1.11%) Marketing
6 1 (1.11%) Electronics
6 1 (1.11%) Law
6 1 (1.11%) Italian Language
Libraries, Frameworks & Software Standards
1 3 (3.33%) HTML
1 3 (3.33%) .NET
1 3 (3.33%) CSS
2 1 (1.11%) XML
2 1 (1.11%) Middleware
2 1 (1.11%) WCF
2 1 (1.11%) Oracle Fusion
2 1 (1.11%) Oracle GoldenGate
Miscellaneous
1 10 (11.11%) Analytical Skills
2 5 (5.56%) Management Information System
3 4 (4.44%) Data Centre
4 3 (3.33%) Thin Client
4 3 (3.33%) Blackberry
4 3 (3.33%) Fat Client
5 2 (2.22%) iPhone
5 2 (2.22%) iPad
6 1 (1.11%) Mobile App
6 1 (1.11%) Video Conferencing
6 1 (1.11%) DTV
6 1 (1.11%) AS400
6 1 (1.11%) Smartphone
6 1 (1.11%) EPoS
Operating Systems
1 48 (53.33%) Windows
2 17 (18.89%) Windows Server 2008
3 16 (17.78%) Windows 7
4 10 (11.11%) Windows 8
4 10 (11.11%) Windows Server 2012
5 7 (7.78%) Linux
6 6 (6.67%) Windows XP
7 5 (5.56%) Windows Server 2003
8 3 (3.33%) UNIX
9 2 (2.22%) Windows Mobile
10 1 (1.11%) Android
10 1 (1.11%) Red Hat Enterprise Linux
10 1 (1.11%) Mac OS X
Processes & Methodologies
1 23 (25.56%) ITIL
2 10 (11.11%) Disaster Recovery
3 8 (8.89%) Service Delivery
4 6 (6.67%) Problem Management
5 5 (5.56%) Continuous Improvement
5 5 (5.56%) CAFM
5 5 (5.56%) Business Intelligence
6 4 (4.44%) Root Cause Analysis
7 3 (3.33%) ERP
8 2 (2.22%) Change Management
8 2 (2.22%) Systems Analysis
8 2 (2.22%) Knowledge Management
8 2 (2.22%) Incident Management
8 2 (2.22%) Kalman Filter
8 2 (2.22%) Software Delivery
9 1 (1.11%) Coaching
9 1 (1.11%) Software Asset Management
9 1 (1.11%) Digital Marketing
9 1 (1.11%) Time Management
9 1 (1.11%) Software Deployment
Programming Languages
1 29 (32.22%) SQL
2 8 (8.89%) VB
3 6 (6.67%) PowerShell
4 4 (4.44%) C
4 4 (4.44%) C++
5 3 (3.33%) Java
5 3 (3.33%) T-SQL
6 2 (2.22%) VBScript
6 2 (2.22%) VBA
6 2 (2.22%) Python
6 2 (2.22%) PL/SQL
Qualifications
1 14 (15.56%) Microsoft Certification
2 9 (10.00%) MCSE
3 7 (7.78%) MCP
4 6 (6.67%) Degree
5 4 (4.44%) CCNA
5 4 (4.44%) Cisco Certification
5 4 (4.44%) A+ Certification
6 3 (3.33%) CCNP
6 3 (3.33%) VMware Certified Professional (VCP)
7 2 (2.22%) ITIL Certification
8 1 (1.11%) MOS
8 1 (1.11%) MCSA
8 1 (1.11%) MCTS
8 1 (1.11%) Security Cleared
Quality Assurance & Compliance
1 11 (12.22%) SLA
2 1 (1.11%) QA
System Software
1 37 (41.11%) Active Directory
2 12 (13.33%) VMware Infrastructure
3 6 (6.67%) Hyper-V
4 2 (2.22%) Terminal Services
4 2 (2.22%) Tivoli Workload Scheduler
4 2 (2.22%) vSphere
5 1 (1.11%) VMware ESXi
5 1 (1.11%) XenApp
Systems Management
1 4 (4.44%) SCCM
2 2 (2.22%) FortiGate
2 2 (2.22%) Tivoli
Vendors
1 38 (42.22%) Microsoft
2 23 (25.56%) VMware
3 19 (21.11%) Citrix
4 9 (10.00%) Cisco
5 4 (4.44%) Oracle
6 2 (2.22%) Cognos
6 2 (2.22%) HP
6 2 (2.22%) McAfee
6 2 (2.22%) CA
6 2 (2.22%) Northgate
6 2 (2.22%) DataSynapse
6 2 (2.22%) TOWER Software
6 2 (2.22%) ServiceNow
7 1 (1.11%) LANDesk
7 1 (1.11%) Trend Micro
7 1 (1.11%) Acronis
7 1 (1.11%) F5
7 1 (1.11%) Red Hat
7 1 (1.11%) Sage
7 1 (1.11%) CheckPoint
Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £22500 per annum + Benefits
Posted: 3 days ago
Brighton, East Sussex
Evolution Recruitment Solutions
Salary: Circa 20-25000 + Benefits
Posted: 4 days ago
Abingdon, Oxford
Tessella
Salary: £20,000 to £25,000
Posted: 11 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £32,000 per annum + bonus + 29 days + share ops scheme
Posted: 16 days ago
Hampshire
Sopra Steria Recruitment
Salary: From £30,000 to £33,000 per annum
Posted: 26 days ago