The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 403 422 408
Rank change year-on-year
+19 -14
Permanent jobs requiring a 2nd Line Support Analyst 48 44 40
As % of all permanent IT jobs located in the South East 0.22% 0.19% 0.18%
As % of the Job Titles category 0.24% 0.20% 0.18%
Number of salaries quoted 46 41 40
Average salary £26,250 £30,000 £23,750
Average salary % change year-on-year
-12.50% +26.31%
90% offered a salary of more than £23,500 £20,250 £19,000
10% offered a salary of more than £31,000 £35,000 £26,600
UK excluding London average salary £25,000 £23,500 £25,000
% change year-on-year
+6.38% -6.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20356 22430 21702
As % of all permanent IT jobs located in the South East 94.96% 94.77% 95.11%
Number of salaries quoted 16382 17934 17955
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 24 April 2015.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +18 10 £24,500 -2.00%
Kent - 9 £30,000 -
West Sussex +9 7 £27,000 +33.33%
Hampshire -3 7 £26,250 -6.25% 1
Berkshire -10 6 £31,000 +1.63%
Buckinghamshire -11 6 £24,250 -30.71%
Oxfordshire +14 2 £24,000 +6.66% 1
East Sussex -16 1 £25,500 -0.97%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 54 (61.36%) Windows
2 42 (47.73%) Active Directory
3 41 (46.59%) Microsoft
4 28 (31.82%) Citrix
5 26 (29.55%) Finance
6 21 (23.86%) MS Office
7 20 (22.73%) Windows 7
8 19 (21.59%) MS Exchange
8 19 (21.59%) VMware
9 17 (19.32%) ITIL
9 17 (19.32%) Windows Server 2008
10 16 (18.18%) MS Excel
11 14 (15.91%) SQL
11 14 (15.91%) VMware Infrastructure
12 11 (12.50%) Windows Server 2003
13 10 (11.36%) LAN
13 10 (11.36%) WAN
13 10 (11.36%) Exchange Server 2010
14 9 (10.23%) DNS
14 9 (10.23%) Firewall
15 8 (9.09%) SQL Server
15 8 (9.09%) Microsoft Certification
15 8 (9.09%) CA
15 8 (9.09%) Windows XP
15 8 (9.09%) Software Delivery
16 7 (7.95%) XenApp
16 7 (7.95%) SLA
16 7 (7.95%) Internet
16 7 (7.95%) MCP
16 7 (7.95%) Degree

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (21.59%) MS Exchange
2 10 (11.36%) Exchange Server 2010
3 5 (5.68%) SharePoint
4 2 (2.27%) Apache
4 2 (2.27%) Blackberry Enterprise Server
4 2 (2.27%) Exchange Server 2007
5 1 (1.14%) Lync
5 1 (1.14%) IIS
5 1 (1.14%) SharePoint 2013
Applications
1 21 (23.86%) MS Office
2 16 (18.18%) MS Excel
3 1 (1.14%) MS PowerPoint
Cloud Services
1 5 (5.68%) Amazon AWS
2 4 (4.55%) Google Apps
3 1 (1.14%) Office 365
3 1 (1.14%) Microsoft Azure
Communications & Networking
1 10 (11.36%) LAN
1 10 (11.36%) WAN
2 9 (10.23%) DNS
2 9 (10.23%) Firewall
3 7 (7.95%) Internet
4 6 (6.82%) VoIP
5 5 (5.68%) DHCP
5 5 (5.68%) TCP/IP
6 4 (4.55%) VPN
7 3 (3.41%) Ethernet
7 3 (3.41%) SAN
7 3 (3.41%) Network Security
8 2 (2.27%) Structured Cabling
9 1 (1.14%) Cisco ASA
9 1 (1.14%) Broadband
9 1 (1.14%) Extranet
9 1 (1.14%) IPsec
9 1 (1.14%) IP Telephony
9 1 (1.14%) VLAN
9 1 (1.14%) Cisco PIX
Database & Business Intelligence
1 8 (9.09%) SQL Server
2 1 (1.14%) Crystal Reports
2 1 (1.14%) QlikView
General
1 26 (29.55%) Finance
2 3 (3.41%) French Language
2 3 (3.41%) German Language
3 2 (2.27%) Law
4 1 (1.14%) Manufacturing
4 1 (1.14%) Advertising
4 1 (1.14%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.55%) Web Services
2 1 (1.14%) .NET Framework
2 1 (1.14%) .NET
2 1 (1.14%) ASP.NET
Miscellaneous
1 5 (5.68%) Management Information System
1 5 (5.68%) Analytical Skills
2 4 (4.55%) Thin Client
2 4 (4.55%) Fat Client
3 2 (2.27%) Blackberry
3 2 (2.27%) Smartphone
4 1 (1.14%) Statistics
4 1 (1.14%) Video Conferencing
4 1 (1.14%) iPhone
4 1 (1.14%) iPad
Operating Systems
1 54 (61.36%) Windows
2 20 (22.73%) Windows 7
3 17 (19.32%) Windows Server 2008
4 11 (12.50%) Windows Server 2003
5 8 (9.09%) Windows XP
6 6 (6.82%) Linux
6 6 (6.82%) Windows Server 2012
7 3 (3.41%) UNIX
8 2 (2.27%) Mac OS
8 2 (2.27%) Windows 2000 Server
8 2 (2.27%) Windows 8
8 2 (2.27%) zOS
8 2 (2.27%) Windows Vista
9 1 (1.14%) Android
9 1 (1.14%) Windows Mobile
9 1 (1.14%) Red Hat Enterprise Linux
Processes & Methodologies
1 17 (19.32%) ITIL
2 8 (9.09%) Software Delivery
3 6 (6.82%) Service Delivery
3 6 (6.82%) Disaster Recovery
4 5 (5.68%) Continuous Improvement
5 4 (4.55%) CRM
5 4 (4.55%) DevOps
6 3 (3.41%) Problem Management
7 2 (2.27%) Incident Management
7 2 (2.27%) Root Cause Analysis
7 2 (2.27%) Service Management
8 1 (1.14%) Line Management
8 1 (1.14%) Software Deployment
8 1 (1.14%) Technical Analysis
8 1 (1.14%) Project Planning
8 1 (1.14%) CAFM
8 1 (1.14%) Time Management
8 1 (1.14%) ERP
8 1 (1.14%) Configuration Management
8 1 (1.14%) Business Continuity
Programming Languages
1 14 (15.91%) SQL
2 2 (2.27%) VB
2 2 (2.27%) PowerShell
3 1 (1.14%) VBA
3 1 (1.14%) C
3 1 (1.14%) C++
Qualifications
1 8 (9.09%) Microsoft Certification
2 7 (7.95%) MCP
2 7 (7.95%) Degree
3 5 (5.68%) MCSE
4 3 (3.41%) MOS
5 2 (2.27%) CCNA
5 2 (2.27%) Cisco Certification
6 1 (1.14%) MCSA
6 1 (1.14%) CCNP
6 1 (1.14%) Security Cleared
Quality Assurance & Compliance
1 7 (7.95%) SLA
2 1 (1.14%) QA
System Software
1 42 (47.73%) Active Directory
2 14 (15.91%) VMware Infrastructure
3 7 (7.95%) XenApp
4 4 (4.55%) XenDesktop
4 4 (4.55%) Hyper-V
4 4 (4.55%) Samba
5 3 (3.41%) Terminal Services
6 1 (1.14%) ISA Server
6 1 (1.14%) VMware ESX
6 1 (1.14%) VMware Workstation
Systems Management
1 4 (4.55%) Puppet
2 1 (1.14%) SCCM
Vendors
1 41 (46.59%) Microsoft
2 28 (31.82%) Citrix
3 19 (21.59%) VMware
4 8 (9.09%) CA
5 6 (6.82%) Cisco
6 5 (5.68%) Google
7 3 (3.41%) HP
8 2 (2.27%) AppSense
8 2 (2.27%) MobileIron
8 2 (2.27%) McAfee
9 1 (1.14%) Websense
9 1 (1.14%) TOWER Software
9 1 (1.14%) Altiris
9 1 (1.14%) Blue Coat
9 1 (1.14%) DataSynapse
9 1 (1.14%) LANDesk
9 1 (1.14%) NETGEAR
9 1 (1.14%) F5
9 1 (1.14%) Nimsoft
9 1 (1.14%) Dell
Basingstoke, Hampshire
Webrecruit
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 5 days ago