The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 367 391 414
Rank change year-on-year
+24 +23
Permanent jobs requiring a 2nd Line Support Analyst 75 44 27
As % of all permanent IT jobs located in the South East 0.34% 0.21% 0.12%
As % of the Job Titles category 0.36% 0.22% 0.12%
Number of salaries quoted 71 44 25
Average salary £25,000 £24,000 £23,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £21,500 £22,000 £19,750
10% offered a salary of more than £32,500 £28,200 £27,250
UK excluding London average salary £24,000 £23,500 £23,505
% change year-on-year
+2.12% -0.02%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20745 20114 21777
As % of all permanent IT jobs located in the South East 94.57% 94.97% 95.34%
Number of salaries quoted 16266 16627 18645
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 22 September 2014.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +20 27 £25,500 -8.92% 2
Buckinghamshire +16 11 £23,000 -8.00% 1
Hampshire 0 11 £27,500 +10.00% 2
Surrey -13 11 £28,500 +16.32% 1
Oxfordshire +17 9 £24,500 -2.00%
Middlesex - 3 £35,000 - 1
East Sussex - 3 £25,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 124 (81.58%) Windows
2 72 (47.37%) Microsoft
3 56 (36.84%) Active Directory
4 48 (31.58%) Windows 7
5 46 (30.26%) MS Excel
6 36 (23.68%) MS Exchange
7 33 (21.71%) Windows XP
8 32 (21.05%) Linux
8 32 (21.05%) ITIL
8 32 (21.05%) MS Office
9 31 (20.39%) Windows Server 2008
10 26 (17.11%) TCP/IP
11 24 (15.79%) Microsoft Certification
11 24 (15.79%) Java
11 24 (15.79%) VMware
12 23 (15.13%) Exchange Server 2007
12 23 (15.13%) Windows Server 2003
13 22 (14.47%) SQL
13 22 (14.47%) Windows Server 2012
14 20 (13.16%) Exchange Server 2010
14 20 (13.16%) HTML
14 20 (13.16%) SQL Server
15 19 (12.50%) MCITP
16 18 (11.84%) SLA
17 17 (11.18%) XML
18 15 (9.87%) MCSE
18 15 (9.87%) DNS
19 14 (9.21%) VPN
19 14 (9.21%) VMware Infrastructure
20 13 (8.55%) Cisco

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (23.68%) MS Exchange
2 23 (15.13%) Exchange Server 2007
3 20 (13.16%) Exchange Server 2010
4 6 (3.95%) IIS
5 2 (1.32%) IBM Notes
5 2 (1.32%) SharePoint
5 2 (1.32%) Exchange Server 2003
5 2 (1.32%) Exchange Server 2013
5 2 (1.32%) Lync
6 1 (0.66%) CMS
6 1 (0.66%) Blackberry Enterprise Server
6 1 (0.66%) Apache
6 1 (0.66%) Tomcat
Applications
1 46 (30.26%) MS Excel
2 32 (21.05%) MS Office
3 1 (0.66%) MS Project
Cloud Services
1 3 (1.97%) SaaS
2 2 (1.32%) Office 365
Communications & Networking
1 26 (17.11%) TCP/IP
2 15 (9.87%) DNS
3 14 (9.21%) VPN
4 11 (7.24%) DHCP
5 10 (6.58%) Internet
6 6 (3.95%) Firewall
7 5 (3.29%) SAN
7 5 (3.29%) SSL
8 4 (2.63%) Ethernet
8 4 (2.63%) VoIP
8 4 (2.63%) IPsec
8 4 (2.63%) NAS
9 3 (1.97%) WAN
10 2 (1.32%) LAN
11 1 (0.66%) Wireless
11 1 (0.66%) DSL
11 1 (0.66%) VLAN
11 1 (0.66%) HTTPS
11 1 (0.66%) FTP
11 1 (0.66%) HTTP
Database & Business Intelligence
1 20 (13.16%) SQL Server
2 4 (2.63%) Data Warehouse
3 2 (1.32%) SQL Server 2005
3 2 (1.32%) SQL Server 2008
4 1 (0.66%) SQL Server 2012
4 1 (0.66%) Microsoft Analysis Services
4 1 (0.66%) SQL Server Reporting Services
4 1 (0.66%) SQL Server Analysis Services
4 1 (0.66%) Crystal Reports
4 1 (0.66%) MySQL
Development Applications
1 4 (2.63%) Team Foundation Server
2 3 (1.97%) Talend Open Studio
2 3 (1.97%) FishEye
General
1 10 (6.58%) Finance
2 4 (2.63%) Banking
2 4 (2.63%) Retail
3 3 (1.97%) Publishing
3 3 (1.97%) Telecoms
4 2 (1.32%) Manufacturing
Libraries, Frameworks & Software Standards
1 20 (13.16%) HTML
2 17 (11.18%) XML
3 6 (3.95%) .NET
4 5 (3.29%) CSS
5 2 (1.32%) ASP.NET
6 1 (0.66%) Flash
6 1 (0.66%) XSLT
Miscellaneous
1 6 (3.95%) Analytical Skills
2 4 (2.63%) Statistics
2 4 (2.63%) Open Source
3 3 (1.97%) Blackberry
4 2 (1.32%) FMCG
5 1 (0.66%) Video Conferencing
5 1 (0.66%) Data Integration
5 1 (0.66%) Mobile App
5 1 (0.66%) Enterprise Software
5 1 (0.66%) Management Information System
5 1 (0.66%) AS400
Operating Systems
1 124 (81.58%) Windows
2 48 (31.58%) Windows 7
3 33 (21.71%) Windows XP
4 32 (21.05%) Linux
5 31 (20.39%) Windows Server 2008
6 23 (15.13%) Windows Server 2003
7 22 (14.47%) Windows Server 2012
8 12 (7.89%) Windows Vista
8 12 (7.89%) Windows 8
9 10 (6.58%) Android
9 10 (6.58%) Windows 2000 Server
10 4 (2.63%) Mac OS X
10 4 (2.63%) CentOS
10 4 (2.63%) Red Hat Enterprise Linux
11 2 (1.32%) Apple iOS
12 1 (0.66%) Windows 2000
12 1 (0.66%) UNIX
Processes & Methodologies
1 32 (21.05%) ITIL
2 10 (6.58%) CRM
2 10 (6.58%) Service Management
3 5 (3.29%) Mobile Device Management
3 5 (3.29%) Asset Management
4 4 (2.63%) Service Delivery
4 4 (2.63%) Project Management
4 4 (2.63%) Disaster Recovery
4 4 (2.63%) Continuous Improvement
5 3 (1.97%) Time Management
5 3 (1.97%) Workflow
5 3 (1.97%) ITSM
6 2 (1.32%) Web Development
6 2 (1.32%) Kalman Filter
6 2 (1.32%) Root Cause Analysis
7 1 (0.66%) Line Management
7 1 (0.66%) Software Distribution
7 1 (0.66%) Online Security
7 1 (0.66%) MVC
7 1 (0.66%) SEO
Programming Languages
1 24 (15.79%) Java
2 22 (14.47%) SQL
3 4 (2.63%) VB
3 4 (2.63%) PowerShell
4 3 (1.97%) JavaScript
4 3 (1.97%) PHP
5 1 (0.66%) R
5 1 (0.66%) Perl
5 1 (0.66%) C#
5 1 (0.66%) VB.NET
Qualifications
1 24 (15.79%) Microsoft Certification
2 19 (12.50%) MCITP
3 15 (9.87%) MCSE
4 13 (8.55%) MCP
5 9 (5.92%) MCTS
5 9 (5.92%) MCSA
6 5 (3.29%) Cisco Certification
6 5 (3.29%) CCNA
7 4 (2.63%) VMware Certified Professional (VCP)
7 4 (2.63%) Degree
8 3 (1.97%) Security Cleared
Quality Assurance & Compliance
1 18 (11.84%) SLA
2 3 (1.97%) QA
System Software
1 56 (36.84%) Active Directory
2 14 (9.21%) VMware Infrastructure
3 5 (3.29%) Hyper-V
4 4 (2.63%) vSphere
5 1 (0.66%) XenApp
5 1 (0.66%) XenDesktop
5 1 (0.66%) Terminal Services
Systems Management
1 6 (3.95%) SCCM
2 4 (2.63%) Norton AntiVirus
2 4 (2.63%) Backup Exec
3 3 (1.97%) Systems Management Server (SMS)
4 1 (0.66%) NetBackup
4 1 (0.66%) WSUS
Vendors
1 72 (47.37%) Microsoft
2 24 (15.79%) VMware
3 13 (8.55%) Cisco
4 8 (5.26%) Symantec
4 8 (5.26%) Citrix
5 5 (3.29%) Dell
6 3 (1.97%) Talend
6 3 (1.97%) Perforce
7 2 (1.32%) IBM
7 2 (1.32%) Sophos
7 2 (1.32%) Apple
7 2 (1.32%) Lotus
8 1 (0.66%) Barracuda Networks
8 1 (0.66%) Polycom
8 1 (0.66%) SonicWALL
8 1 (0.66%) HP
8 1 (0.66%) Avaya
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £28,000 to £32,000 per annum 10%bonus pension and healthcare
Posted: 8 hours ago
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum + Benefits
Posted: 2 days ago
Reading, Oxfordshire
Swan It Recruitment Ltd
Salary: £23700 - £27100 per annum + pension, insurance and enc.
Posted: 3 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: 7 days ago
Farnborough
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 14 days ago
Middlesex
Amsys
Salary: From £25,000 to £30,000 per annum
Posted: 23 days ago