The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / South East
Rank 304 346 397
Rank change year-on-year
+42 +51
Permanent jobs requiring a 2nd Line Support Analyst 86 103 58
As % of all permanent IT jobs located in the South East 0.58% 0.54% 0.28%
As % of the Job Titles category 0.60% 0.55% 0.29%
Number of salaries quoted 79 89 55
Median salary £27,500 £27,000 £27,000
Median salary % change year-on-year
+1.85% -
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £29,000 £32,000 £35,000
UK excluding London median salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14397 18619 19896
As % of all permanent IT jobs located in the South East 96.85% 96.84% 97.17%
Number of salaries quoted 11932 15823 16132
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 16 January 2017.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +45 45 £27,500 - 2
Kent +16 13 £25,000 -3.84%
West Sussex +20 11 £22,500 -31.81% 1
Oxfordshire +29 7 £27,500 +12.24% 1
Buckinghamshire +8 4 £25,000 +11.11%
Hampshire +4 3 £27,000 -3.57% 1
Berkshire +30 2 £23,750 -12.03%
East Sussex +16 1 £22,500 -2.17%
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 16 January 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 144 (81.36%) Windows
2 105 (59.32%) Active Directory
3 86 (48.59%) MS Office
4 70 (39.55%) MS Exchange
5 69 (38.98%) Microsoft
6 63 (35.59%) Windows 7
7 55 (31.07%) Windows Server
8 47 (26.55%) ITIL
9 46 (25.99%) Windows Server 2008
10 44 (24.86%) VMware
11 40 (22.60%) MS Excel
12 35 (19.77%) Cisco
13 33 (18.64%) Office 365
14 32 (18.08%) Windows Server 2012
15 29 (16.38%) MCP
16 27 (15.25%) Finance
17 26 (14.69%) Windows 8
18 25 (14.12%) Microsoft Certification
19 24 (13.56%) Citrix
20 20 (11.30%) MCSE
20 20 (11.30%) TCP/IP
20 20 (11.30%) VMware Infrastructure
21 19 (10.73%) VPN
22 18 (10.17%) Firewall
23 17 (9.60%) Windows 10
23 17 (9.60%) LAN
24 16 (9.04%) Linux
24 16 (9.04%) Cisco Certification
24 16 (9.04%) CCNA
24 16 (9.04%) Windows XP

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 70 (39.55%) MS Exchange
2 11 (6.21%) Exchange Server 2007
3 8 (4.52%) Exchange Server 2010
4 4 (2.26%) IIS
4 4 (2.26%) SharePoint
4 4 (2.26%) Skype for Business
5 3 (1.69%) IBM Notes
5 3 (1.69%) SharePoint Foundation
6 2 (1.13%) Blackberry Enterprise Server
7 1 (0.56%) Exchange Server 2013
Applications
1 86 (48.59%) MS Office
2 40 (22.60%) MS Excel
Business Applications
1 7 (3.95%) SAP Oil and Gas
Cloud Services
1 33 (18.64%) Office 365
2 5 (2.82%) Microsoft Azure
2 5 (2.82%) SaaS
3 4 (2.26%) Amazon AWS
Communications & Networking
1 20 (11.30%) TCP/IP
2 19 (10.73%) VPN
3 18 (10.17%) Firewall
4 17 (9.60%) LAN
5 15 (8.47%) VoIP
5 15 (8.47%) WAN
6 13 (7.34%) DNS
7 7 (3.95%) DHCP
7 7 (3.95%) VLAN
8 6 (3.39%) LDAP
8 6 (3.39%) Network Security
9 5 (2.82%) HTTP
9 5 (2.82%) HTTPS
9 5 (2.82%) IPsec
9 5 (2.82%) Skype
9 5 (2.82%) SNMP
9 5 (2.82%) SSH
9 5 (2.82%) tcpdump
9 5 (2.82%) Wireshark
10 2 (1.13%) NetScaler
Database & Business Intelligence
1 12 (6.78%) SQL Server
2 4 (2.26%) SQL Server 2008
2 4 (2.26%) SQL Server 2012
2 4 (2.26%) SQL Server 2016
3 3 (1.69%) SQL Server Reporting Services
4 2 (1.13%) UniData
5 1 (0.56%) MS Access
General
1 27 (15.25%) Finance
2 12 (6.78%) Retail
3 9 (5.08%) Telecoms
4 8 (4.52%) Manufacturing
4 8 (4.52%) Marketing
5 7 (3.95%) Electronics
6 6 (3.39%) German Language
7 3 (1.69%) French Language
8 2 (1.13%) Back Office
8 2 (1.13%) Law
8 2 (1.13%) Polish Language
8 2 (1.13%) Publishing
9 1 (0.56%) Banking
Libraries, Frameworks & Software Standards
1 2 (1.13%) XML
Miscellaneous
1 16 (9.04%) Analytical Skills
2 12 (6.78%) Blackberry
3 11 (6.21%) Management Information System
4 6 (3.39%) EPoS
4 6 (3.39%) PKI
5 5 (2.82%) Computer Science
5 5 (2.82%) Replication
6 4 (2.26%) Biotechnology
6 4 (2.26%) Driving Licence
6 4 (2.26%) iPad
6 4 (2.26%) iPhone
6 4 (2.26%) Statistics
6 4 (2.26%) Virtual Team
7 3 (1.69%) Fat Client
7 3 (1.69%) Smartphone
7 3 (1.69%) Thin Client
8 2 (1.13%) Enterprise Software
9 1 (0.56%) Data Centre
9 1 (0.56%) PACS
9 1 (0.56%) User Experience
Operating Systems
1 144 (81.36%) Windows
2 63 (35.59%) Windows 7
3 55 (31.07%) Windows Server
4 46 (25.99%) Windows Server 2008
5 32 (18.08%) Windows Server 2012
6 26 (14.69%) Windows 8
7 17 (9.60%) Windows 10
8 16 (9.04%) Linux
8 16 (9.04%) Windows XP
9 12 (6.78%) Windows Server 2003
10 11 (6.21%) Mac OS X
11 8 (4.52%) Apple iOS
12 5 (2.82%) Windows 2000 Server
13 4 (2.26%) Red Hat Enterprise Linux
14 3 (1.69%) Android
15 2 (1.13%) VMS
16 1 (0.56%) Windows Phone
Processes & Methodologies
1 47 (26.55%) ITIL
2 9 (5.08%) Continuous Improvement
2 9 (5.08%) Disaster Recovery
2 9 (5.08%) ITIL V3
2 9 (5.08%) Workflow
2 9 (5.08%) Workflow Management
3 8 (4.52%) B2B
4 7 (3.95%) Business Intelligence
4 7 (3.95%) Digital Marketing
4 7 (3.95%) Programme Management
5 6 (3.39%) Service Management
5 6 (3.39%) Software Deployment
6 5 (2.82%) Network Architecture
6 5 (2.82%) Problem Management
6 5 (2.82%) Security Management
7 4 (2.26%) ITSM
7 4 (2.26%) Root Cause Analysis
7 4 (2.26%) Server Virtualisation
7 4 (2.26%) Time Management
8 3 (1.69%) Email Filtering
Programming Languages
1 13 (7.34%) SQL
2 6 (3.39%) C
3 5 (2.82%) PowerShell
4 4 (2.26%) C++
4 4 (2.26%) T-SQL
4 4 (2.26%) VBA
Qualifications
1 29 (16.38%) MCP
2 25 (14.12%) Microsoft Certification
3 20 (11.30%) MCSE
4 16 (9.04%) CCNA
4 16 (9.04%) Cisco Certification
5 9 (5.08%) Degree
6 7 (3.95%) MCITP
7 6 (3.39%) MCSA
8 5 (2.82%) Security Cleared
9 4 (2.26%) MCTS
10 3 (1.69%) A+ Certification
10 3 (1.69%) SC Cleared
11 2 (1.13%) MOS
12 1 (0.56%) CCA
12 1 (0.56%) CompTIA Security+
12 1 (0.56%) ITIL Certification
12 1 (0.56%) ITIL Foundation Certificate
12 1 (0.56%) MCDST
12 1 (0.56%) Security+ Certification
12 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (9.04%) SLA
2 2 (1.13%) QA
System Software
1 105 (59.32%) Active Directory
2 20 (11.30%) VMware Infrastructure
3 9 (5.08%) vSphere
4 6 (3.39%) Virtual Desktop
5 5 (2.82%) VMware ESXi
5 5 (2.82%) XenApp
6 4 (2.26%) Hyper-V
6 4 (2.26%) Terminal Server
6 4 (2.26%) Terminal Services
7 2 (1.13%) BlackBerry Internet Service
7 2 (1.13%) VMware ESX
7 2 (1.13%) VMware Workstation
7 2 (1.13%) XenDesktop
Systems Management
1 16 (9.04%) SCCM
2 7 (3.95%) Nagios
3 2 (1.13%) XenMobile
4 1 (0.56%) DameWare
Vendors
1 69 (38.98%) Microsoft
2 44 (24.86%) VMware
3 35 (19.77%) Cisco
4 24 (13.56%) Citrix
5 16 (9.04%) Apple
6 10 (5.65%) Avaya
7 9 (5.08%) SAP
7 9 (5.08%) ServiceNow
8 8 (4.52%) Juniper
9 5 (2.82%) NETGEAR
10 4 (2.26%) DataSynapse
10 4 (2.26%) Mitel
10 4 (2.26%) Red Hat
10 4 (2.26%) Sage
10 4 (2.26%) Sophos
10 4 (2.26%) TOWER Software
11 3 (1.69%) Google
11 3 (1.69%) HP
11 3 (1.69%) Lotus
12 2 (1.13%) CheckPoint
Abingdon, Oxfordshire
Corriculo
Salary: From £18,000 to £24,000 per annum
Posted: 12 hours ago
Weybridge, Surrey
Proactive Appointments
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Worthing, West Sussex
Senitor Associates
Salary: £25000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Franklin Fitch Limited
Salary: From £22,000 to £27,000 per annum
Posted: 6 days ago
Woking, Surrey
Careerwise UK Limited
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago