The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 356 404 393
Rank change year-on-year
+48 -11
Permanent jobs requiring a 2nd Line Support Analyst 92 60 53
As % of all permanent IT jobs located in the South East 0.48% 0.29% 0.26%
As % of the Job Titles category 0.50% 0.30% 0.27%
Number of salaries quoted 78 56 44
Average salary £27,500 £26,000 £25,500
Average salary % change year-on-year
+5.76% +1.96%
90% offered a salary of more than £22,000 £22,500 £19,750
10% offered a salary of more than £32,200 £35,000 £32,350
UK excluding London average salary £25,000 £25,000 £23,750
% change year-on-year
- +5.26%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18561 20260 19832
As % of all permanent IT jobs located in the South East 96.45% 97.05% 96.55%
Number of salaries quoted 15896 16537 15701
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £61,250
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 11 February 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +22 30 £28,000 +7.69% 4
Buckinghamshire +12 19 £22,500 -18.18% 3
Berkshire -2 14 £26,750 -2.72%
Hampshire +21 8 £25,000 +11.11%
West Sussex -5 8 £33,000 +37.50% 1
Kent +3 6 £27,750 +11.00% 1
Oxfordshire - 5 £25,000 - 3
Middlesex +16 3 £22,000 -2.22%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 11 February 2016, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 156 (76.85%) Windows
2 93 (45.81%) Active Directory
3 88 (43.35%) Microsoft
4 73 (35.96%) MS Excel
5 67 (33.00%) MS Exchange
6 60 (29.56%) Windows Server
7 52 (25.62%) ITIL
8 51 (25.12%) Windows 7
9 50 (24.63%) Windows Server 2008
9 50 (24.63%) DNS
10 48 (23.65%) MS Office
11 45 (22.17%) SLA
12 44 (21.67%) VMware
13 39 (19.21%) TCP/IP
13 39 (19.21%) SQL Server
14 36 (17.73%) Firewall
15 34 (16.75%) Windows Server 2012
16 32 (15.76%) Windows 8
17 31 (15.27%) SQL
18 30 (14.78%) VMware Infrastructure
19 28 (13.79%) Citrix
20 26 (12.81%) Blackberry
21 23 (11.33%) Windows Server 2003
22 22 (10.84%) Hyper-V
22 22 (10.84%) Exchange Server 2010
23 21 (10.34%) Exchange Server 2007
23 21 (10.34%) Retail
23 21 (10.34%) SharePoint
24 20 (9.85%) Windows XP
24 20 (9.85%) Microsoft Certification

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 11 February 2016, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 67 (33.00%) MS Exchange
2 22 (10.84%) Exchange Server 2010
3 21 (10.34%) Exchange Server 2007
3 21 (10.34%) SharePoint
4 19 (9.36%) Exchange Server 2013
5 11 (5.42%) Blackberry Enterprise Server
5 11 (5.42%) IIS
6 7 (3.45%) Exchange Server 2003
7 3 (1.48%) Apache
7 3 (1.48%) SharePoint 2010
8 2 (0.99%) IBM Notes
8 2 (0.99%) Tomcat
Applications
1 73 (35.96%) MS Excel
2 48 (23.65%) MS Office
3 10 (4.93%) MS PowerPoint
4 5 (2.46%) MS Visio
Business Applications
1 5 (2.46%) Cognos Business Intelligence
Cloud Services
1 15 (7.39%) Office 365
2 12 (5.91%) Google Apps
3 6 (2.96%) Amazon AWS
4 3 (1.48%) SaaS
Communications & Networking
1 50 (24.63%) DNS
2 39 (19.21%) TCP/IP
3 36 (17.73%) Firewall
4 18 (8.87%) VPN
5 17 (8.37%) DHCP
6 14 (6.90%) SSL
7 12 (5.91%) Internet
8 10 (4.93%) LAN
9 9 (4.43%) WAN
10 7 (3.45%) HTTP
10 7 (3.45%) SSH
10 7 (3.45%) VoIP
10 7 (3.45%) Wireless
11 5 (2.46%) WLAN
12 3 (1.48%) PBX
12 3 (1.48%) Wi-Fi
Database & Business Intelligence
1 39 (19.21%) SQL Server
2 8 (3.94%) SQL Server 2008
3 7 (3.45%) MySQL
3 7 (3.45%) Oracle Database
3 7 (3.45%) SQL Server 2005
4 6 (2.96%) Oracle Database 10g
4 6 (2.96%) Oracle Database 11g
4 6 (2.96%) Oracle Database 12c
4 6 (2.96%) Oracle9i Database
4 6 (2.96%) Relational Database
4 6 (2.96%) SQL Server 2012
4 6 (2.96%) SQL Server 2014
5 5 (2.46%) Oracle ODI
5 5 (2.46%) SQL Server Integration Services
Development Applications
1 5 (2.46%) ERwin
2 2 (0.99%) PowerBuilder
3 1 (0.49%) SQL Server Management Studio (SSMS)
General
1 21 (10.34%) Retail
2 17 (8.37%) Finance
3 9 (4.43%) French Language
3 9 (4.43%) German Language
3 9 (4.43%) Telecoms
4 7 (3.45%) Spanish Language
5 4 (1.97%) Manufacturing
6 3 (1.48%) Banking
6 3 (1.48%) Pharmaceutical
7 2 (0.99%) Advertising
8 1 (0.49%) Italian Language
8 1 (0.49%) Legal
8 1 (0.49%) Publishing
8 1 (0.49%) Retail Banking
8 1 (0.49%) Russian Language
Libraries, Frameworks & Software Standards
1 10 (4.93%) HTML
2 9 (4.43%) CSS
3 7 (3.45%) LAMP
4 6 (2.96%) Web Services
5 5 (2.46%) Middleware
5 5 (2.46%) Oracle Fusion
5 5 (2.46%) Oracle GoldenGate
6 2 (0.99%) .NET
7 1 (0.49%) WCF
7 1 (0.49%) XML
Miscellaneous
1 26 (12.81%) Blackberry
2 17 (8.37%) EPoS
3 16 (7.88%) Driving Licence
4 15 (7.39%) User Experience
5 9 (4.43%) Analytical Skills
5 9 (4.43%) Computer Science
5 9 (4.43%) Data Centre
5 9 (4.43%) Smartphone
5 9 (4.43%) Video Conferencing
6 5 (2.46%) Management Information System
7 3 (1.48%) Visualisation
8 2 (0.99%) iPhone
9 1 (0.49%) Fat Client
9 1 (0.49%) Handset
9 1 (0.49%) Life Science
9 1 (0.49%) Thin Client
Operating Systems
1 156 (76.85%) Windows
2 60 (29.56%) Windows Server
3 51 (25.12%) Windows 7
4 50 (24.63%) Windows Server 2008
5 34 (16.75%) Windows Server 2012
6 32 (15.76%) Windows 8
7 23 (11.33%) Windows Server 2003
8 20 (9.85%) Windows XP
9 18 (8.87%) Linux
10 10 (4.93%) Apple iOS
11 8 (3.94%) Android
12 5 (2.46%) Windows 10
13 3 (1.48%) Unix
13 3 (1.48%) Windows Vista
14 1 (0.49%) Windows 2000 Server
14 1 (0.49%) Windows Mobile
Processes & Methodologies
1 52 (25.62%) ITIL
2 14 (6.90%) Service Delivery
3 11 (5.42%) Kalman Filter
3 11 (5.42%) Web Filtering
4 7 (3.45%) Patch Management
5 6 (2.96%) Asset Management
5 6 (2.96%) Business Intelligence
5 6 (2.96%) Customer Engagement
5 6 (2.96%) DevOps
5 6 (2.96%) High Availability
5 6 (2.96%) Knowledge Management
5 6 (2.96%) Root Cause Analysis
5 6 (2.96%) Service Management
6 5 (2.46%) Analytics
6 5 (2.46%) Business Continuity
6 5 (2.46%) Project Management
7 4 (1.97%) Change Management
7 4 (1.97%) Email Filtering
7 4 (1.97%) ERP
8 3 (1.48%) Performance Monitoring
Programming Languages
1 31 (15.27%) SQL
2 8 (3.94%) PHP
3 6 (2.96%) T-SQL
4 3 (1.48%) PL/SQL
5 2 (0.99%) C
5 2 (0.99%) C++
5 2 (0.99%) Java
5 2 (0.99%) Python
5 2 (0.99%) VB
5 2 (0.99%) VBScript
6 1 (0.49%) JavaScript
6 1 (0.49%) Perl
6 1 (0.49%) Shell Script
Qualifications
1 20 (9.85%) Microsoft Certification
2 17 (8.37%) MCP
3 10 (4.93%) Degree
4 9 (4.43%) MOS
5 8 (3.94%) CCNA
5 8 (3.94%) Cisco Certification
6 7 (3.45%) SC Cleared
6 7 (3.45%) Security Cleared
7 6 (2.96%) MCSE
8 5 (2.46%) MCSA
9 2 (0.99%) CCA
9 2 (0.99%) Citrix Certification
9 2 (0.99%) ITIL Certification
9 2 (0.99%) ITIL Foundation Certificate
9 2 (0.99%) MCTS
9 2 (0.99%) VMware Certified Professional (VCP)
10 1 (0.49%) A+ Certification
10 1 (0.49%) MCDST
Quality Assurance & Compliance
1 45 (22.17%) SLA
2 1 (0.49%) QA
System Software
1 93 (45.81%) Active Directory
2 30 (14.78%) VMware Infrastructure
3 22 (10.84%) Hyper-V
4 10 (4.93%) XenApp
5 6 (2.96%) Samba
5 6 (2.96%) Tivoli Workload Scheduler
6 5 (2.46%) Terminal Services
7 4 (1.97%) VMware ESX
7 4 (1.97%) vSphere
8 3 (1.48%) VMware Workstation
9 2 (0.99%) XenDesktop
Systems Management
1 18 (8.87%) Backup Exec
2 17 (8.37%) SCCM
3 6 (2.96%) Puppet
3 6 (2.96%) Tivoli
4 1 (0.49%) Norton AntiVirus
Vendors
1 88 (43.35%) Microsoft
2 44 (21.67%) VMware
3 28 (13.79%) Citrix
4 18 (8.87%) HP
5 17 (8.37%) Symantec
6 15 (7.39%) Google
7 14 (6.90%) Dell
7 14 (6.90%) SonicWALL
8 10 (4.93%) Oracle
9 8 (3.94%) Cisco
10 7 (3.45%) Juniper
11 6 (2.96%) Avaya
11 6 (2.96%) Cognos
11 6 (2.96%) ServiceNow
12 5 (2.46%) Adobe
12 5 (2.46%) Mitel
13 4 (1.97%) CheckPoint
13 4 (1.97%) LANDesk
14 3 (1.48%) IBM
14 3 (1.48%) ThinPrint
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 4 hours ago
Dartford, Kent
@ITS
Salary: From £25,000 to £30,000 per annum + benefits
Posted: 5 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum
Posted: 6 hours ago
Woking, Surrey
Datacom Recruitment Limited
Posted: 21 hours ago
High Wycombe, Buckinghamshire
Applause IT Innovation
Salary: £23000 - £24000 per annum + car + benefits!
Posted: Yesterday
High Wycombe, Buckinghamshire
Marcus Donald People
Salary: £15 - £17 per hour
Posted: 3 days ago
Cobham, Surrey
Michael Bailey Associates
Salary: Market Salary
Posted: 3 days ago
Abingdon, Oxfordshire
Jagger Talent
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 - £35000 Per Annum Plus Bonus and Benefits
Posted: 6 days ago
Woking, Surrey
Greywood Associates Limited
Salary: £25000 - £30000 per annum + on call allowance
Posted: 6 days ago