The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 401 382 402
Rank change year-on-year
-19 +20
Permanent jobs requiring a 2nd Line Support Analyst 42 74 42
As % of all permanent IT jobs located in the South East 0.20% 0.32% 0.19%
As % of the Job Titles category 0.21% 0.34% 0.20%
Number of salaries quoted 40 73 42
Average salary £26,500 £24,750 £25,000
Average salary % change year-on-year
+7.07% -1.00%
90% offered a salary of more than £24,000 £22,500 £20,150
10% offered a salary of more than £33,075 £33,250 £28,700
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20215 21812 21135
As % of all permanent IT jobs located in the South East 95.24% 94.96% 95.10%
Number of salaries quoted 16514 17701 17512
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 3 July 2015.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 11 £27,500 +17.02% 1
Berkshire -26 8 £28,500 +11.76%
Oxfordshire +6 6 £24,000 +4.34% 1
Hampshire -7 6 £24,500 -10.90%
West Sussex +3 5 £33,000 +34.69%
Kent 0 3 £27,500 +14.58%
Buckinghamshire -16 3 £24,000 -29.92%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 July 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 53 (54.08%) Windows
2 43 (43.88%) Microsoft
3 42 (42.86%) Active Directory
4 28 (28.57%) Citrix
5 26 (26.53%) VMware
6 25 (25.51%) SQL
7 23 (23.47%) Finance
8 22 (22.45%) ITIL
9 18 (18.37%) MS Office
9 18 (18.37%) Windows 7
10 17 (17.35%) Windows Server 2008
10 17 (17.35%) MS Excel
11 15 (15.31%) MS Exchange
11 15 (15.31%) VMware Infrastructure
12 13 (13.27%) Microsoft Certification
13 12 (12.24%) LAN
13 12 (12.24%) WAN
13 12 (12.24%) Service Delivery
14 11 (11.22%) SQL Server
15 10 (10.20%) Disaster Recovery
16 9 (9.18%) Firewall
16 9 (9.18%) Degree
16 9 (9.18%) MCSE
16 9 (9.18%) DNS
16 9 (9.18%) SLA
17 8 (8.16%) Windows Server 2003
18 7 (7.14%) Cisco
18 7 (7.14%) SharePoint
18 7 (7.14%) Linux
18 7 (7.14%) Windows 8

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 July 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (15.31%) MS Exchange
2 7 (7.14%) SharePoint
3 5 (5.10%) Exchange Server 2010
4 3 (3.06%) IIS
5 2 (2.04%) Apache
5 2 (2.04%) Blackberry Enterprise Server
Applications
1 18 (18.37%) MS Office
2 17 (17.35%) MS Excel
3 1 (1.02%) MS PowerPoint
Cloud Services
1 5 (5.10%) Amazon AWS
2 3 (3.06%) Google Apps
3 2 (2.04%) Microsoft Azure
4 1 (1.02%) Office 365
4 1 (1.02%) SaaS
Communications & Networking
1 12 (12.24%) LAN
1 12 (12.24%) WAN
2 9 (9.18%) DNS
2 9 (9.18%) Firewall
3 5 (5.10%) TCP/IP
3 5 (5.10%) VPN
3 5 (5.10%) DHCP
4 4 (4.08%) VoIP
4 4 (4.08%) Internet
5 3 (3.06%) SAN
5 3 (3.06%) Network Security
6 2 (2.04%) Structured Cabling
6 2 (2.04%) VLAN
6 2 (2.04%) Ethernet
7 1 (1.02%) SSL
7 1 (1.02%) Cisco IOS
7 1 (1.02%) Cisco PIX
7 1 (1.02%) IPsec
7 1 (1.02%) IP Telephony
7 1 (1.02%) Intranet
Database & Business Intelligence
1 11 (11.22%) SQL Server
2 5 (5.10%) Crystal Reports
2 5 (5.10%) QlikView
3 1 (1.02%) SQL Server 2008
3 1 (1.02%) SQL Server Reporting Services
3 1 (1.02%) SQL Server Integration Services
Development Applications
1 1 (1.02%) JIRA
General
1 23 (23.47%) Finance
2 4 (4.08%) French Language
2 4 (4.08%) German Language
3 3 (3.06%) Spanish Language
4 2 (2.04%) Law
4 2 (2.04%) Manufacturing
5 1 (1.02%) Advertising
5 1 (1.02%) Local Government
5 1 (1.02%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.06%) Web Services
2 1 (1.02%) XML
2 1 (1.02%) HTML
2 1 (1.02%) .NET
2 1 (1.02%) CSS
Miscellaneous
1 6 (6.12%) Analytical Skills
2 5 (5.10%) Management Information System
3 4 (4.08%) Thin Client
3 4 (4.08%) Fat Client
4 2 (2.04%) Blackberry
5 1 (1.02%) Smartphone
5 1 (1.02%) Statistics
5 1 (1.02%) Video Conferencing
5 1 (1.02%) iPhone
5 1 (1.02%) iPad
5 1 (1.02%) Mobile App
Operating Systems
1 53 (54.08%) Windows
2 18 (18.37%) Windows 7
3 17 (17.35%) Windows Server 2008
4 8 (8.16%) Windows Server 2003
5 7 (7.14%) Linux
5 7 (7.14%) Windows 8
6 6 (6.12%) Windows Server 2012
7 5 (5.10%) Windows XP
8 3 (3.06%) UNIX
9 2 (2.04%) zOS
10 1 (1.02%) Windows Mobile
10 1 (1.02%) Android
10 1 (1.02%) Mac OS X
10 1 (1.02%) Red Hat Enterprise Linux
10 1 (1.02%) Mac OS
Processes & Methodologies
1 22 (22.45%) ITIL
2 12 (12.24%) Service Delivery
3 10 (10.20%) Disaster Recovery
4 6 (6.12%) Software Delivery
5 5 (5.10%) CAFM
5 5 (5.10%) Continuous Improvement
6 4 (4.08%) Problem Management
7 3 (3.06%) DevOps
8 2 (2.04%) Service Management
8 2 (2.04%) Incident Management
8 2 (2.04%) Root Cause Analysis
8 2 (2.04%) Change Management
8 2 (2.04%) ERP
9 1 (1.02%) Business Intelligence
9 1 (1.02%) Configuration Management
9 1 (1.02%) CRM
9 1 (1.02%) Business Continuity
9 1 (1.02%) Logistics
9 1 (1.02%) Software Deployment
9 1 (1.02%) Technical Analysis
Programming Languages
1 25 (25.51%) SQL
2 6 (6.12%) VB
2 6 (6.12%) PowerShell
3 2 (2.04%) VBA
3 2 (2.04%) C
3 2 (2.04%) C++
4 1 (1.02%) T-SQL
Qualifications
1 13 (13.27%) Microsoft Certification
2 9 (9.18%) MCSE
2 9 (9.18%) Degree
3 6 (6.12%) MCP
4 5 (5.10%) CCNA
4 5 (5.10%) Cisco Certification
5 4 (4.08%) A+ Certification
5 4 (4.08%) CCNP
6 3 (3.06%) VMware Certified Professional (VCP)
7 2 (2.04%) MOS
8 1 (1.02%) MCTS
8 1 (1.02%) Security Cleared
8 1 (1.02%) MCSA
8 1 (1.02%) ITIL Certification
Quality Assurance & Compliance
1 9 (9.18%) SLA
2 1 (1.02%) QA
System Software
1 42 (42.86%) Active Directory
2 15 (15.31%) VMware Infrastructure
3 6 (6.12%) Hyper-V
3 6 (6.12%) XenApp
4 3 (3.06%) XenDesktop
4 3 (3.06%) Terminal Services
4 3 (3.06%) Samba
5 1 (1.02%) vSphere
Systems Management
1 3 (3.06%) SCCM
1 3 (3.06%) Puppet
2 1 (1.02%) FortiGate
Vendors
1 43 (43.88%) Microsoft
2 28 (28.57%) Citrix
3 26 (26.53%) VMware
4 7 (7.14%) Cisco
5 6 (6.12%) CA
6 3 (3.06%) HP
6 3 (3.06%) Google
7 2 (2.04%) DataSynapse
7 2 (2.04%) MobileIron
7 2 (2.04%) Sage
7 2 (2.04%) TOWER Software
7 2 (2.04%) McAfee
7 2 (2.04%) AppSense
8 1 (1.02%) Altiris
8 1 (1.02%) Blue Coat
8 1 (1.02%) Websense
8 1 (1.02%) CheckPoint
8 1 (1.02%) Remedy
8 1 (1.02%) Red Hat
8 1 (1.02%) Dell
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 2 days ago
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £27,000 to £28,000 per annum Great Benefits
Posted: 6 days ago