The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 398 371 404
Rank change year-on-year
-27 +33
Permanent jobs requiring a 2nd Line Support Analyst 45 73 42
As % of all permanent IT jobs located in the South East 0.22% 0.32% 0.19%
As % of the Job Titles category 0.23% 0.34% 0.20%
Number of salaries quoted 44 68 42
Average salary £27,000 £25,000 £25,000
Average salary % change year-on-year
+8.00% -
90% offered a salary of more than £24,000 £21,500 £22,000
10% offered a salary of more than £33,000 £30,750 £27,800
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19689 21521 20964
As % of all permanent IT jobs located in the South East 94.94% 95.02% 95.07%
Number of salaries quoted 16229 17194 17286
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 31 July 2015.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -11 13 £28,500 +11.76% 2
Surrey +17 11 £27,500 -3.50% 1
Oxfordshire +10 8 £24,000 +4.34% 1
West Sussex +8 5 £33,000 +34.69%
Hampshire -3 4 £24,500 -10.90% 2
Buckinghamshire -3 3 £27,000 +12.50%
Kent +5 1 £30,000 +25.00%
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 49 (53.85%) Windows
2 41 (45.05%) Microsoft
2 41 (45.05%) Active Directory
3 26 (28.57%) SQL
4 25 (27.47%) Citrix
4 25 (27.47%) VMware
5 23 (25.27%) ITIL
6 19 (20.88%) MS Excel
7 18 (19.78%) Finance
8 16 (17.58%) MS Exchange
8 16 (17.58%) MS Office
8 16 (17.58%) Windows 7
8 16 (17.58%) Windows Server 2008
9 14 (15.38%) Microsoft Certification
10 13 (14.29%) VMware Infrastructure
11 12 (13.19%) SQL Server
11 12 (13.19%) Service Delivery
12 11 (12.09%) LAN
12 11 (12.09%) WAN
12 11 (12.09%) SLA
13 10 (10.99%) Disaster Recovery
14 9 (9.89%) Degree
14 9 (9.89%) MCSE
14 9 (9.89%) Windows 8
14 9 (9.89%) Windows Server 2012
15 8 (8.79%) Hyper-V
15 8 (8.79%) SharePoint
15 8 (8.79%) Firewall
16 7 (7.69%) MCP
16 7 (7.69%) Cisco

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (17.58%) MS Exchange
2 8 (8.79%) SharePoint
3 5 (5.49%) Exchange Server 2010
4 4 (4.40%) IIS
5 2 (2.20%) Apache
5 2 (2.20%) Blackberry Enterprise Server
6 1 (1.10%) Exchange Server 2003
6 1 (1.10%) Exchange Server 2007
6 1 (1.10%) SharePoint 2010
6 1 (1.10%) JBoss
6 1 (1.10%) SharePoint 2013
6 1 (1.10%) Exchange Server 2013
Applications
1 19 (20.88%) MS Excel
2 16 (17.58%) MS Office
3 1 (1.10%) MS PowerPoint
Business Applications
1 1 (1.10%) SAP Oil and Gas
Cloud Services
1 2 (2.20%) Microsoft Azure
1 2 (2.20%) Amazon AWS
2 1 (1.10%) SaaS
2 1 (1.10%) Office 365
Communications & Networking
1 11 (12.09%) LAN
1 11 (12.09%) WAN
2 8 (8.79%) Firewall
3 7 (7.69%) DNS
4 6 (6.59%) DHCP
5 5 (5.49%) TCP/IP
5 5 (5.49%) VPN
6 4 (4.40%) VoIP
7 3 (3.30%) SAN
7 3 (3.30%) Internet
8 2 (2.20%) Cisco IOS
8 2 (2.20%) Network Security
8 2 (2.20%) Ethernet
8 2 (2.20%) Structured Cabling
9 1 (1.10%) Intranet
9 1 (1.10%) Cisco ASA
9 1 (1.10%) Cisco PIX
9 1 (1.10%) Broadband
9 1 (1.10%) IP Telephony
9 1 (1.10%) VLAN
Database & Business Intelligence
1 12 (13.19%) SQL Server
2 5 (5.49%) Crystal Reports
2 5 (5.49%) QlikView
3 2 (2.20%) SQL Server 2008
4 1 (1.10%) SQL Server Reporting Services
4 1 (1.10%) SQL Server Integration Services
Development Applications
1 1 (1.10%) JIRA
1 1 (1.10%) SQL Server Management Studio (SSMS)
General
1 18 (19.78%) Finance
2 5 (5.49%) French Language
2 5 (5.49%) German Language
3 4 (4.40%) Spanish Language
4 3 (3.30%) Manufacturing
5 2 (2.20%) Advertising
5 2 (2.20%) Law
5 2 (2.20%) Telecoms
6 1 (1.10%) Electronics
6 1 (1.10%) Retail
6 1 (1.10%) Local Government
6 1 (1.10%) Marketing
6 1 (1.10%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (1.10%) HTML
1 1 (1.10%) .NET
1 1 (1.10%) CSS
1 1 (1.10%) XML
1 1 (1.10%) WCF
Miscellaneous
1 7 (7.69%) Analytical Skills
2 5 (5.49%) Management Information System
3 4 (4.40%) Thin Client
3 4 (4.40%) Fat Client
4 3 (3.30%) Blackberry
5 2 (2.20%) iPhone
5 2 (2.20%) iPad
6 1 (1.10%) Mobile App
6 1 (1.10%) Video Conferencing
6 1 (1.10%) DTV
6 1 (1.10%) AS400
6 1 (1.10%) Smartphone
Operating Systems
1 49 (53.85%) Windows
2 16 (17.58%) Windows Server 2008
2 16 (17.58%) Windows 7
3 9 (9.89%) Windows 8
3 9 (9.89%) Windows Server 2012
4 6 (6.59%) Linux
4 6 (6.59%) Windows Server 2003
5 5 (5.49%) Windows XP
6 3 (3.30%) Windows Mobile
6 3 (3.30%) UNIX
7 2 (2.20%) zOS
8 1 (1.10%) Android
8 1 (1.10%) Mac OS X
Processes & Methodologies
1 23 (25.27%) ITIL
2 12 (13.19%) Service Delivery
3 10 (10.99%) Disaster Recovery
4 5 (5.49%) CAFM
4 5 (5.49%) Problem Management
4 5 (5.49%) Continuous Improvement
5 3 (3.30%) Software Delivery
5 3 (3.30%) Business Intelligence
6 2 (2.20%) Change Management
6 2 (2.20%) Incident Management
6 2 (2.20%) ERP
6 2 (2.20%) Root Cause Analysis
7 1 (1.10%) Software Deployment
7 1 (1.10%) Technical Analysis
7 1 (1.10%) Kalman Filter
7 1 (1.10%) Coaching
7 1 (1.10%) Software Asset Management
7 1 (1.10%) Project Planning
7 1 (1.10%) Digital Marketing
7 1 (1.10%) Time Management
Programming Languages
1 26 (28.57%) SQL
2 6 (6.59%) VB
2 6 (6.59%) PowerShell
3 2 (2.20%) VBA
3 2 (2.20%) C
3 2 (2.20%) C++
4 1 (1.10%) Java
4 1 (1.10%) T-SQL
Qualifications
1 14 (15.38%) Microsoft Certification
2 9 (9.89%) MCSE
2 9 (9.89%) Degree
3 7 (7.69%) MCP
4 4 (4.40%) A+ Certification
4 4 (4.40%) CCNA
4 4 (4.40%) Cisco Certification
5 3 (3.30%) VMware Certified Professional (VCP)
5 3 (3.30%) CCNP
6 2 (2.20%) MCSA
6 2 (2.20%) ITIL Certification
6 2 (2.20%) MOS
7 1 (1.10%) MCTS
7 1 (1.10%) Security Cleared
Quality Assurance & Compliance
1 11 (12.09%) SLA
2 1 (1.10%) QA
System Software
1 41 (45.05%) Active Directory
2 13 (14.29%) VMware Infrastructure
3 8 (8.79%) Hyper-V
4 6 (6.59%) XenApp
5 3 (3.30%) XenDesktop
5 3 (3.30%) Terminal Services
6 1 (1.10%) vSphere
Systems Management
1 4 (4.40%) SCCM
2 2 (2.20%) FortiGate
Vendors
1 41 (45.05%) Microsoft
2 25 (27.47%) Citrix
2 25 (27.47%) VMware
3 7 (7.69%) Cisco
4 3 (3.30%) CA
5 2 (2.20%) Sage
5 2 (2.20%) HP
5 2 (2.20%) AppSense
5 2 (2.20%) McAfee
5 2 (2.20%) DataSynapse
5 2 (2.20%) TOWER Software
5 2 (2.20%) MobileIron
6 1 (1.10%) LANDesk
6 1 (1.10%) F5
6 1 (1.10%) Nimsoft
6 1 (1.10%) Websense
6 1 (1.10%) Avaya
6 1 (1.10%) Juniper
6 1 (1.10%) Altiris
6 1 (1.10%) Blue Coat
Oxfordshire
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago
Newbury, Berkshire
People Source Consulting
Salary: £22000 - £28000 per annum + Benefits
Posted: 2 days ago
Brighton, East Sussex
Evolution Recruitment Solutions
Salary: Circa 20-25000 + Benefits
Posted: 4 days ago
Hampshire
SSE
Salary: From £26,182 to £38,781 per annum
Posted: 9 days ago
Windsor, Berkshire
Woodward Associates (UK) Limited
Salary: From £32,000 to £37,000 per annum Competitive
Posted: 13 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 16 days ago