The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
England / South East
Rank 287 352 393
Rank change year-on-year
+65 +41
Permanent jobs requiring a 2nd Line Support Analyst 97 100 65
As % of all permanent IT jobs located in the South East 0.66% 0.52% 0.31%
As % of the Job Titles category 0.69% 0.53% 0.32%
Number of salaries quoted 90 82 60
Median salary £27,500 £27,500 £26,500
Median salary % change year-on-year
- +3.77%
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £35,000 £32,700 £32,750
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14125 18759 20186
As % of all permanent IT jobs located in the South East 96.74% 96.71% 97.19%
Number of salaries quoted 11707 16101 16504
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 19 February 2017.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +69 54 £27,500 -1.78% 2
Oxfordshire +22 13 £27,500 +5.76% 2
Hampshire +24 8 £26,000 +4.00% 3
Kent +16 8 £26,250 -4.54% 1
West Sussex +3 7 £22,500 -32.83% 1
Berkshire +42 6 £27,000 +0.93% 1
Buckinghamshire +2 1 £26,500 +17.77% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 19 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 140 (78.65%) Windows
2 101 (56.74%) Active Directory
3 79 (44.38%) MS Office
4 77 (43.26%) Microsoft
5 64 (35.96%) MS Exchange
6 53 (29.78%) Windows 7
6 53 (29.78%) Windows Server
7 45 (25.28%) VMware
8 43 (24.16%) Windows Server 2008
9 40 (22.47%) ITIL
10 39 (21.91%) MS Excel
11 36 (20.22%) Cisco
12 35 (19.66%) Office 365
13 34 (19.10%) Windows Server 2012
14 29 (16.29%) Finance
15 26 (14.61%) Citrix
16 22 (12.36%) Microsoft Certification
16 22 (12.36%) MCP
17 21 (11.80%) Windows 8
18 20 (11.24%) MCSE
18 20 (11.24%) LAN
18 20 (11.24%) TCP/IP
19 18 (10.11%) VPN
19 18 (10.11%) WAN
20 17 (9.55%) SQL
20 17 (9.55%) Windows 10
21 16 (8.99%) VMware Infrastructure
21 16 (8.99%) Windows XP
21 16 (8.99%) Apple
21 16 (8.99%) Firewall

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (35.96%) MS Exchange
2 10 (5.62%) Exchange Server 2007
3 8 (4.49%) IIS
4 4 (2.25%) DataSynapse
4 4 (2.25%) Exchange Server 2010
5 3 (1.69%) IBM Notes
5 3 (1.69%) Skype for Business
6 2 (1.12%) Blackberry Enterprise Server
7 1 (0.56%) Exchange Server 2013
7 1 (0.56%) SharePoint
Applications
1 79 (44.38%) MS Office
2 39 (21.91%) MS Excel
Business Applications
1 5 (2.81%) SAP Oil and Gas
2 1 (0.56%) Dynamics CRM
2 1 (0.56%) Maximo
Cloud Services
1 35 (19.66%) Office 365
2 12 (6.74%) Microsoft Azure
3 10 (5.62%) Amazon AWS
4 5 (2.81%) SaaS
Communications & Networking
1 20 (11.24%) LAN
1 20 (11.24%) TCP/IP
2 18 (10.11%) VPN
2 18 (10.11%) WAN
3 16 (8.99%) Firewall
4 14 (7.87%) DNS
5 9 (5.06%) DHCP
6 8 (4.49%) VoIP
7 6 (3.37%) LDAP
7 6 (3.37%) VLAN
8 5 (2.81%) HTTP
8 5 (2.81%) HTTPS
8 5 (2.81%) IPsec
8 5 (2.81%) SNMP
8 5 (2.81%) SSH
8 5 (2.81%) tcpdump
8 5 (2.81%) Wireshark
9 4 (2.25%) Skype
10 3 (1.69%) Network Security
11 2 (1.12%) Cisco ASA
Database & Business Intelligence
1 10 (5.62%) SQL Server
2 6 (3.37%) SQL Server 2016
3 2 (1.12%) SQL Server 2008
3 2 (1.12%) UniData
4 1 (0.56%) MS Access
4 1 (0.56%) SQL Server 2012
General
1 29 (16.29%) Finance
2 7 (3.93%) Retail
2 7 (3.93%) Telecoms
3 6 (3.37%) Manufacturing
3 6 (3.37%) Marketing
4 5 (2.81%) Electronics
4 5 (2.81%) German Language
5 3 (1.69%) French Language
5 3 (1.69%) Law
6 2 (1.12%) Back Office
6 2 (1.12%) Polish Language
7 1 (0.56%) Banking
Libraries, Frameworks & Software Standards
1 3 (1.69%) HTML
2 2 (1.12%) .NET
2 2 (1.12%) CSS
2 2 (1.12%) J2EE
2 2 (1.12%) XML
Miscellaneous
1 15 (8.43%) Analytical Skills
2 11 (6.18%) Computer Science
2 11 (6.18%) Management Information System
3 9 (5.06%) Blackberry
4 6 (3.37%) Life Science
4 6 (3.37%) PKI
5 5 (2.81%) EPoS
5 5 (2.81%) Replication
6 4 (2.25%) Biotechnology
6 4 (2.25%) Driving Licence
6 4 (2.25%) Virtual Team
7 2 (1.12%) Enterprise Software
8 1 (0.56%) iPad
8 1 (0.56%) iPhone
8 1 (0.56%) PACS
8 1 (0.56%) Smartphone
8 1 (0.56%) Statistics
Operating Systems
1 140 (78.65%) Windows
2 53 (29.78%) Windows 7
2 53 (29.78%) Windows Server
3 43 (24.16%) Windows Server 2008
4 34 (19.10%) Windows Server 2012
5 21 (11.80%) Windows 8
6 17 (9.55%) Windows 10
7 16 (8.99%) Windows XP
8 13 (7.30%) Linux
9 9 (5.06%) Mac OS X
9 9 (5.06%) Windows Server 2003
10 5 (2.81%) Apple iOS
10 5 (2.81%) Windows 2000 Server
11 4 (2.25%) Android
11 4 (2.25%) Red Hat Enterprise Linux
12 2 (1.12%) Solaris
12 2 (1.12%) Unix
13 1 (0.56%) Windows Mobile
13 1 (0.56%) Windows Phone
Processes & Methodologies
1 40 (22.47%) ITIL
2 10 (5.62%) Disaster Recovery
3 9 (5.06%) Continuous Improvement
3 9 (5.06%) Workflow
3 9 (5.06%) Workflow Management
4 8 (4.49%) B2B
5 7 (3.93%) Problem Management
5 7 (3.93%) Service Management
6 6 (3.37%) Analytics
7 5 (2.81%) Business Intelligence
7 5 (2.81%) Digital Marketing
7 5 (2.81%) ITIL V3
7 5 (2.81%) ITSM
7 5 (2.81%) Network Architecture
7 5 (2.81%) Programme Management
7 5 (2.81%) Security Management
8 4 (2.25%) Root Cause Analysis
9 3 (1.69%) Email Filtering
9 3 (1.69%) Kalman Filter
9 3 (1.69%) Mentoring
Programming Languages
1 17 (9.55%) SQL
2 9 (5.06%) C
3 8 (4.49%) C++
4 7 (3.93%) PowerShell
5 4 (2.25%) VBA
6 3 (1.69%) T-SQL
7 2 (1.12%) Java
8 1 (0.56%) JavaScript
Qualifications
1 22 (12.36%) MCP
1 22 (12.36%) Microsoft Certification
2 20 (11.24%) MCSE
3 13 (7.30%) CCNA
3 13 (7.30%) Cisco Certification
4 11 (6.18%) Degree
5 4 (2.25%) Security Cleared
6 3 (1.69%) MCITP
7 2 (1.12%) A+ Certification
7 2 (1.12%) ITIL Certification
7 2 (1.12%) ITIL Foundation Certificate
7 2 (1.12%) MCSA
7 2 (1.12%) SC Cleared
Quality Assurance & Compliance
1 13 (7.30%) SLA
2 2 (1.12%) QA
System Software
1 101 (56.74%) Active Directory
2 16 (8.99%) VMware Infrastructure
3 11 (6.18%) Virtual Desktop
4 6 (3.37%) vSphere
5 5 (2.81%) VMware ESXi
5 5 (2.81%) XenApp
6 3 (1.69%) Hyper-V
7 2 (1.12%) BlackBerry Internet Service
7 2 (1.12%) Virtual Machines
7 2 (1.12%) XenDesktop
8 1 (0.56%) Terminal Server
8 1 (0.56%) Terminal Services
Systems Management
1 14 (7.87%) SCCM
2 5 (2.81%) Nagios
3 2 (1.12%) XenMobile
4 1 (0.56%) AirWatch
4 1 (0.56%) DameWare
4 1 (0.56%) Microsoft Intune
Vendors
1 77 (43.26%) Microsoft
2 45 (25.28%) VMware
3 36 (20.22%) Cisco
4 26 (14.61%) Citrix
5 16 (8.99%) Apple
6 9 (5.06%) Avaya
7 8 (4.49%) Juniper
8 7 (3.93%) SAP
9 5 (2.81%) NETGEAR
10 4 (2.25%) Red Hat
10 4 (2.25%) Sophos
10 4 (2.25%) TOWER Software
11 3 (1.69%) iManage
11 3 (1.69%) Lotus
11 3 (1.69%) Sage
11 3 (1.69%) ServiceNow
12 2 (1.12%) Bomgar
12 2 (1.12%) F5
12 2 (1.12%) Forcepoint
12 2 (1.12%) Symantec
Reading, Berkshire
Latcom Ltd
Salary: From £22,000 to £26,000 per annum
Posted: 3 days ago
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: 2 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £29000 per annum + benefits
Posted: 5 days ago
Guildford, Surrey
Bluetownonline
Salary: £18000 - £24000 per annum
Posted: 4 days ago
Witney, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum Fantastic Benefits & Working Environment
Posted: 5 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum
Posted: 3 days ago
Abingdon, Oxfordshire
Tessella Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 9 days ago
East Grinstead, West Sussex
Vadis People
Salary: £30000 - £40000 per annum, Benefits Excellent Package and Great Benefi
Posted: 6 days ago
Havant
aap3
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: 10 days ago
Basingstoke
greywood
Salary: £18000 - £24000 per annum + Benefits
Posted: 24 days ago