The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 342 394 366
Rank change year-on-year
+52 -28
Permanent jobs requiring a 2nd Line Support Analyst 99 68 108
As % of all permanent IT jobs located in the South East 0.54% 0.33% 0.48%
As % of the Job Titles category 0.56% 0.34% 0.49%
Number of salaries quoted 96 58 102
Median salary £27,000 £26,000 £25,500
Median salary % change year-on-year
+3.84% +1.96%
90% offered a salary of more than £22,000 £24,000 £20,000
10% offered a salary of more than £33,500 £32,650 £34,900
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17659 20145 21905
As % of all permanent IT jobs located in the South East 97.07% 96.61% 96.77%
Number of salaries quoted 14951 16605 17140
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 25 August 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +46 25 £27,500 +1.85% 3
Berkshire +20 21 £29,000 +7.40% 2
Buckinghamshire +22 16 £26,000 +4.00%
Hampshire +5 12 £23,500 -6.00% 2
Oxfordshire -17 11 £28,000 +12.00%
West Sussex +7 8 £29,500 -6.34% 1
Middlesex - 2 £24,250 -
Kent +17 1 £27,500 -1.78%
East Sussex +1 1 £23,500 +4.44% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 August 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 152 (71.36%) Windows
2 110 (51.64%) Active Directory
3 78 (36.62%) Microsoft
4 72 (33.80%) Windows 7
5 57 (26.76%) MS Office
6 53 (24.88%) ITIL
7 51 (23.94%) Windows Server
8 49 (23.00%) Citrix
9 47 (22.07%) MS Exchange
10 46 (21.60%) MS Excel
11 44 (20.66%) SQL
12 39 (18.31%) Windows Server 2008
13 37 (17.37%) VMware
14 28 (13.15%) Windows Server 2012
15 27 (12.68%) Microsoft Certification
16 26 (12.21%) MCP
16 26 (12.21%) Office 365
17 24 (11.27%) SQL Server
17 24 (11.27%) TCP/IP
18 23 (10.80%) Windows 8
18 23 (10.80%) Windows 10
18 23 (10.80%) VMware Infrastructure
19 21 (9.86%) Blackberry
19 21 (9.86%) SLA
20 20 (9.39%) DNS
20 20 (9.39%) LAN
21 19 (8.92%) MCSE
21 19 (8.92%) XenApp
22 18 (8.45%) German Language
22 18 (8.45%) DHCP

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (22.07%) MS Exchange
2 17 (7.98%) Exchange Server 2010
3 10 (4.69%) Exchange Server 2007
3 10 (4.69%) SharePoint
4 7 (3.29%) Apache
4 7 (3.29%) Exchange Server 2013
5 4 (1.88%) Blackberry Enterprise Server
6 3 (1.41%) IBM Notes
6 3 (1.41%) SharePoint 2010
6 3 (1.41%) SharePoint Foundation
7 2 (0.94%) Exchange Server 2003
7 2 (0.94%) Skype for Business
8 1 (0.47%) IIS
Applications
1 57 (26.76%) MS Office
2 46 (21.60%) MS Excel
3 4 (1.88%) MS PowerPoint
Business Applications
1 5 (2.35%) SAP Oil and Gas
2 3 (1.41%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.47%) Line 50
Cloud Services
1 26 (12.21%) Office 365
2 4 (1.88%) SaaS
3 1 (0.47%) Amazon AWS
3 1 (0.47%) Google Apps
Communications & Networking
1 24 (11.27%) TCP/IP
2 20 (9.39%) DNS
2 20 (9.39%) LAN
3 18 (8.45%) DHCP
4 14 (6.57%) Firewall
4 14 (6.57%) VoIP
5 13 (6.10%) WAN
6 9 (4.23%) VPN
7 8 (3.76%) Wireless
8 6 (2.82%) SAN
8 6 (2.82%) Wi-Fi
9 5 (2.35%) Skype
10 4 (1.88%) Network Security
11 3 (1.41%) VLAN
11 3 (1.41%) WLAN
12 2 (0.94%) Internet
12 2 (0.94%) Intranet
12 2 (0.94%) IP Telephony
13 1 (0.47%) Cisco PIX
13 1 (0.47%) iSCSI
Database & Business Intelligence
1 24 (11.27%) SQL Server
2 8 (3.76%) SQL Server 2008
3 7 (3.29%) SQL Server 2012
4 6 (2.82%) Oracle Database
5 3 (1.41%) SQL Server Reporting Services
Development Applications
1 1 (0.47%) JIRA
1 1 (0.47%) SQL Server Management Studio (SSMS)
General
1 18 (8.45%) German Language
2 17 (7.98%) French Language
3 11 (5.16%) Finance
3 11 (5.16%) Manufacturing
4 8 (3.76%) Retail
4 8 (3.76%) Telecoms
5 7 (3.29%) Marketing
6 5 (2.35%) Electronics
7 3 (1.41%) Advertising
7 3 (1.41%) Back Office
7 3 (1.41%) Banking
7 3 (1.41%) Publishing
8 1 (0.47%) Legal
Libraries, Frameworks & Software Standards
1 7 (3.29%) HTML
2 4 (1.88%) Web Services
3 1 (0.47%) CSS
3 1 (0.47%) CSS3
3 1 (0.47%) ODBC
3 1 (0.47%) REST
3 1 (0.47%) WCF
3 1 (0.47%) X-Windows
Miscellaneous
1 21 (9.86%) Blackberry
2 14 (6.57%) Smartphone
3 12 (5.63%) Fat Client
3 12 (5.63%) iPad
3 12 (5.63%) Thin Client
4 8 (3.76%) iPhone
5 6 (2.82%) Analytical Skills
6 5 (2.35%) Driving Licence
7 4 (1.88%) Data Centre
7 4 (1.88%) EPoS
7 4 (1.88%) Statistics
8 3 (1.41%) Computer Science
8 3 (1.41%) User Experience
9 2 (0.94%) Handset
9 2 (0.94%) Management Information System
9 2 (0.94%) Video Conferencing
10 1 (0.47%) AS400
10 1 (0.47%) Client/Server
10 1 (0.47%) e-Learning
10 1 (0.47%) EqualLogic
Operating Systems
1 152 (71.36%) Windows
2 72 (33.80%) Windows 7
3 51 (23.94%) Windows Server
4 39 (18.31%) Windows Server 2008
5 28 (13.15%) Windows Server 2012
6 23 (10.80%) Windows 10
6 23 (10.80%) Windows 8
7 12 (5.63%) Windows XP
8 11 (5.16%) Apple iOS
9 9 (4.23%) Windows Server 2003
10 8 (3.76%) Unix
11 7 (3.29%) Linux
12 4 (1.88%) VMS
13 3 (1.41%) Android
13 3 (1.41%) Mac OS X
14 1 (0.47%) Mac OS
14 1 (0.47%) Windows Mobile
Processes & Methodologies
1 53 (24.88%) ITIL
2 12 (5.63%) ITIL V3
3 11 (5.16%) Time Management
4 9 (4.23%) Service Delivery
4 9 (4.23%) Software Deployment
5 8 (3.76%) Continuous Improvement
5 8 (3.76%) ERP
6 7 (3.29%) Network Management
6 7 (3.29%) Software Delivery
7 6 (2.82%) Business Intelligence
7 6 (2.82%) Service Management
8 5 (2.35%) Digital Marketing
8 5 (2.35%) Programme Management
9 4 (1.88%) Data Analysis
9 4 (1.88%) Incident Management
9 4 (1.88%) Project Management
9 4 (1.88%) Server Building
9 4 (1.88%) Workflow
9 4 (1.88%) Workflow Management
10 3 (1.41%) Mentoring
Programming Languages
1 44 (20.66%) SQL
2 14 (6.57%) JavaScript
3 8 (3.76%) VBScript
4 7 (3.29%) PowerShell
5 6 (2.82%) Perl
5 6 (2.82%) PHP
5 6 (2.82%) PL/SQL
5 6 (2.82%) Shell Script
6 3 (1.41%) Java
6 3 (1.41%) VB
7 1 (0.47%) T-SQL
Qualifications
1 27 (12.68%) Microsoft Certification
2 26 (12.21%) MCP
3 19 (8.92%) MCSE
4 16 (7.51%) Degree
5 12 (5.63%) MCSA
6 10 (4.69%) MCDST
7 7 (3.29%) CCNA
7 7 (3.29%) Cisco Certification
8 6 (2.82%) MCTS
8 6 (2.82%) MOS
8 6 (2.82%) Security Cleared
9 4 (1.88%) ITIL Foundation Certificate
9 4 (1.88%) MCITP
10 3 (1.41%) A+ Certification
10 3 (1.41%) CCA
10 3 (1.41%) Citrix Certification
10 3 (1.41%) SC Cleared
10 3 (1.41%) VMware Certified Professional (VCP)
11 2 (0.94%) ITIL Certification
12 1 (0.47%) Security+ Certification
Quality Assurance & Compliance
1 21 (9.86%) SLA
System Software
1 110 (51.64%) Active Directory
2 23 (10.80%) VMware Infrastructure
3 19 (8.92%) XenApp
4 12 (5.63%) Hyper-V
5 8 (3.76%) vSphere
6 7 (3.29%) XenDesktop
7 6 (2.82%) VMware ESX
8 5 (2.35%) VMware Workstation
9 4 (1.88%) Terminal Services
10 3 (1.41%) Terminal Server
11 2 (0.94%) VMware ESXi
12 1 (0.47%) Samba
12 1 (0.47%) Virtual Desktop
Systems Management
1 15 (7.04%) SCCM
2 8 (3.76%) Backup Exec
3 4 (1.88%) Nagios
3 4 (1.88%) Norton AntiVirus
4 3 (1.41%) DameWare
4 3 (1.41%) Perfmon
5 2 (0.94%) WSUS
6 1 (0.47%) Puppet
Vendors
1 78 (36.62%) Microsoft
2 49 (23.00%) Citrix
3 37 (17.37%) VMware
4 14 (6.57%) Cisco
5 12 (5.63%) Oracle
6 9 (4.23%) HP
7 7 (3.29%) SAP
7 7 (3.29%) Veeam
8 6 (2.82%) Apple
8 6 (2.82%) ServiceNow
8 6 (2.82%) Symantec
9 5 (2.35%) Google
10 4 (1.88%) Mitel
10 4 (1.88%) Sage
10 4 (1.88%) Salesforce.com
11 3 (1.41%) EMC
11 3 (1.41%) IBM
11 3 (1.41%) Infor
11 3 (1.41%) NetApp
12 2 (0.94%) Avaya
Shoreham-By-Sea, West Sussex
Focus Select Ltd
Salary: From £20,000 to £25,000 per annum + Pension + Holiday + Training
Posted: Yesterday
Leatherhead, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 6 days ago
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £27000 per annum
Posted: 6 days ago
Epsom
Hays London City Cheapside
Salary: £25000.00 - £30000.00 per annum + pension, bonus and healthcare
Posted: 14 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 6 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 20 days ago