The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 321 385 355
Rank change year-on-year
+64 -30
Permanent jobs requiring a 2nd Line Support Analyst 115 85 118
As % of all permanent IT jobs located in the South East 0.63% 0.40% 0.51%
As % of the Job Titles category 0.65% 0.41% 0.53%
Number of salaries quoted 106 77 115
Median salary £27,500 £25,000 £25,500
Median salary % change year-on-year
+10.00% -1.96%
90% offered a salary of more than £21,000 £22,000 £22,500
10% offered a salary of more than £34,000 £30,200 £35,000
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17700 20708 22353
As % of all permanent IT jobs located in the South East 96.92% 97.10% 96.55%
Number of salaries quoted 15103 16876 18054
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 29 June 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +32 23 £25,000 -12.28% 3
Surrey +28 20 £27,500 +10.00% 1
Hampshire +7 18 £27,500 +12.24% 1
West Sussex 0 16 £34,500 +15.00% 1
Buckinghamshire +32 15 £20,750 -5.68%
Oxfordshire -15 13 £28,000 +16.66% 2
East Sussex +3 6 £27,500 +1.85%
Kent +8 1 £23,500 -6.00% 1
Middlesex - 1 £23,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 161 (73.18%) Windows
2 105 (47.73%) Active Directory
3 103 (46.82%) Microsoft
4 65 (29.55%) MS Excel
5 61 (27.73%) Windows 7
6 56 (25.45%) Windows Server
7 55 (25.00%) MS Exchange
7 55 (25.00%) Citrix
8 54 (24.55%) MS Office
9 52 (23.64%) ITIL
10 50 (22.73%) SQL
11 40 (18.18%) VMware
12 38 (17.27%) Windows Server 2008
13 37 (16.82%) Windows Server 2012
14 36 (16.36%) Microsoft Certification
15 34 (15.45%) SLA
16 30 (13.64%) Office 365
17 29 (13.18%) DNS
18 28 (12.73%) TCP/IP
19 27 (12.27%) MCP
20 26 (11.82%) SQL Server
21 25 (11.36%) XenApp
22 22 (10.00%) VMware Infrastructure
22 22 (10.00%) French Language
22 22 (10.00%) German Language
23 21 (9.55%) Smartphone
23 21 (9.55%) Blackberry
23 21 (9.55%) MCSE
24 20 (9.09%) Firewall
24 20 (9.09%) Windows 10

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (25.00%) MS Exchange
2 19 (8.64%) Exchange Server 2010
3 13 (5.91%) Exchange Server 2013
4 11 (5.00%) SharePoint
5 10 (4.55%) Apache
5 10 (4.55%) Exchange Server 2007
6 5 (2.27%) IBM Notes
7 4 (1.82%) Exchange Server 2003
8 3 (1.36%) Blackberry Enterprise Server
9 2 (0.91%) Exchange Server 2000
9 2 (0.91%) IIS
9 2 (0.91%) SharePoint 2010
Applications
1 65 (29.55%) MS Excel
2 54 (24.55%) MS Office
3 9 (4.09%) MS PowerPoint
4 2 (0.91%) MS Visio
Business Applications
1 3 (1.36%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (0.91%) SAP Oil and Gas
3 1 (0.45%) Line 50
Cloud Services
1 30 (13.64%) Office 365
2 8 (3.64%) Amazon AWS
2 8 (3.64%) Google Apps
3 4 (1.82%) SaaS
Communications & Networking
1 29 (13.18%) DNS
2 28 (12.73%) TCP/IP
3 20 (9.09%) Firewall
4 18 (8.18%) DHCP
4 18 (8.18%) LAN
5 12 (5.45%) WAN
6 9 (4.09%) VPN
7 7 (3.18%) Wireless
8 6 (2.73%) VoIP
8 6 (2.73%) Wi-Fi
9 5 (2.27%) SAN
10 3 (1.36%) Skype
10 3 (1.36%) SSL
10 3 (1.36%) WLAN
11 2 (0.91%) Extranet
11 2 (0.91%) Internet
11 2 (0.91%) Intranet
11 2 (0.91%) IP Telephony
11 2 (0.91%) PBX
11 2 (0.91%) VLAN
Database & Business Intelligence
1 26 (11.82%) SQL Server
2 9 (4.09%) Oracle Database
3 5 (2.27%) SQL Server 2008
4 3 (1.36%) SQL Server 2012
5 2 (0.91%) Relational Database
6 1 (0.45%) BusinessObjects
Development Applications
1 2 (0.91%) SQL Server Management Studio (SSMS)
2 1 (0.45%) JIRA
General
1 22 (10.00%) French Language
1 22 (10.00%) German Language
2 16 (7.27%) Finance
3 10 (4.55%) Retail
4 9 (4.09%) Manufacturing
5 6 (2.73%) Advertising
5 6 (2.73%) Telecoms
6 4 (1.82%) Marketing
7 2 (0.91%) Back Office
7 2 (0.91%) Banking
7 2 (0.91%) Electronics
8 1 (0.45%) Italian Language
8 1 (0.45%) Legal
8 1 (0.45%) Russian Language
8 1 (0.45%) Spanish Language
Libraries, Frameworks & Software Standards
1 10 (4.55%) HTML
1 10 (4.55%) Web Services
2 2 (0.91%) WCF
3 1 (0.45%) CSS
3 1 (0.45%) CSS3
3 1 (0.45%) ODBC
3 1 (0.45%) REST
3 1 (0.45%) X-Windows
Miscellaneous
1 21 (9.55%) Blackberry
1 21 (9.55%) Smartphone
2 11 (5.00%) Video Conferencing
3 9 (4.09%) Driving Licence
3 9 (4.09%) Fat Client
3 9 (4.09%) Thin Client
3 9 (4.09%) User Experience
4 7 (3.18%) EPoS
5 5 (2.27%) iPad
6 4 (1.82%) Analytical Skills
7 3 (1.36%) Computer Science
8 2 (0.91%) Data Centre
8 2 (0.91%) Handset
8 2 (0.91%) Management Information System
8 2 (0.91%) Virtual Team
9 1 (0.45%) AS400
9 1 (0.45%) Client/Server
9 1 (0.45%) EqualLogic
9 1 (0.45%) iPhone
9 1 (0.45%) Learning Management System
Operating Systems
1 161 (73.18%) Windows
2 61 (27.73%) Windows 7
3 56 (25.45%) Windows Server
4 38 (17.27%) Windows Server 2008
5 37 (16.82%) Windows Server 2012
6 20 (9.09%) Windows 10
7 15 (6.82%) Windows 8
8 11 (5.00%) Unix
8 11 (5.00%) Windows XP
9 9 (4.09%) Windows Server 2003
10 4 (1.82%) Linux
11 3 (1.36%) Android
11 3 (1.36%) Apple iOS
12 2 (0.91%) Windows 2000 Server
12 2 (0.91%) Windows Mobile
13 1 (0.45%) Mac OS
13 1 (0.45%) Mac OS X
13 1 (0.45%) VMS
Processes & Methodologies
1 52 (23.64%) ITIL
2 11 (5.00%) Time Management
3 9 (4.09%) ERP
3 9 (4.09%) Service Delivery
3 9 (4.09%) Software Delivery
4 8 (3.64%) Continuous Improvement
4 8 (3.64%) DevOps
4 8 (3.64%) Service Management
5 6 (2.73%) Kalman Filter
5 6 (2.73%) Network Management
5 6 (2.73%) Web Filtering
6 5 (2.27%) Application Packaging
6 5 (2.27%) ITIL V3
6 5 (2.27%) Mentoring
6 5 (2.27%) Patch Management
6 5 (2.27%) Software Deployment
7 4 (1.82%) Change Management
7 4 (1.82%) Data Analysis
7 4 (1.82%) Incident Management
7 4 (1.82%) Project Management
Programming Languages
1 50 (22.73%) SQL
2 17 (7.73%) JavaScript
3 9 (4.09%) Perl
3 9 (4.09%) PHP
3 9 (4.09%) PL/SQL
3 9 (4.09%) Shell Script
4 8 (3.64%) VBScript
5 7 (3.18%) PowerShell
6 3 (1.36%) Java
6 3 (1.36%) VB
Qualifications
1 36 (16.36%) Microsoft Certification
2 27 (12.27%) MCP
3 21 (9.55%) MCSE
4 19 (8.64%) Degree
5 13 (5.91%) MCDST
6 12 (5.45%) MCSA
7 10 (4.55%) MOS
8 7 (3.18%) CCNA
8 7 (3.18%) Cisco Certification
9 5 (2.27%) Citrix Certification
9 5 (2.27%) ITIL Foundation Certificate
10 4 (1.82%) CCA
10 4 (1.82%) MCTS
10 4 (1.82%) VMware Certified Professional (VCP)
11 3 (1.36%) ITIL Certification
11 3 (1.36%) Security Cleared
12 2 (0.91%) A+ Certification
13 1 (0.45%) CCENT
13 1 (0.45%) Network+ Certification
13 1 (0.45%) SC Cleared
Quality Assurance & Compliance
1 34 (15.45%) SLA
2 1 (0.45%) Sarbanes-Oxley
System Software
1 105 (47.73%) Active Directory
2 25 (11.36%) XenApp
3 22 (10.00%) VMware Infrastructure
4 18 (8.18%) Hyper-V
5 8 (3.64%) Samba
5 8 (3.64%) XenDesktop
6 6 (2.73%) vSphere
7 5 (2.27%) VMware ESX
8 3 (1.36%) Virtual Servers
8 3 (1.36%) VMware Workstation
9 2 (0.91%) VMware ESXi
10 1 (0.45%) Virtual Desktop
Systems Management
1 16 (7.27%) Backup Exec
2 13 (5.91%) SCCM
3 8 (3.64%) Puppet
4 4 (1.82%) Norton AntiVirus
5 2 (0.91%) DameWare
5 2 (0.91%) Perfmon
5 2 (0.91%) WSUS
6 1 (0.45%) Nagios
Vendors
1 103 (46.82%) Microsoft
2 55 (25.00%) Citrix
3 40 (18.18%) VMware
4 18 (8.18%) Oracle
5 14 (6.36%) Cisco
6 13 (5.91%) Symantec
7 12 (5.45%) HP
8 9 (4.09%) Google
9 7 (3.18%) Juniper
10 6 (2.73%) LANDesk
10 6 (2.73%) Veeam
11 5 (2.27%) IBM
12 4 (1.82%) Apple
12 4 (1.82%) Dell
12 4 (1.82%) EMC
12 4 (1.82%) NetApp
12 4 (1.82%) SAP
13 3 (1.36%) Avaya
13 3 (1.36%) Sage
13 3 (1.36%) Salesforce.com
West Sussex
ninesharp
Salary: £20000 - £25000 per annum + Excellent Training
Posted: 23 hours ago
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 2 hours ago
Kent
Marcus Donald People
Salary: £19000 - £23000 per annum
Posted: Yesterday
South East
Marcus Donald People Ltd
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 4 days ago
Abingdon, Oxfordshire
Corriculo
Salary: £25,000 - £28,000 per year
Posted: 16 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 4 days ago
Newbury
Spectrum IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 21 days ago
Fareham
greywood
Salary: £20000 - £250000 per annum + Pension, Free-parking, Dress-down friday
Posted: 20 days ago
Reading
Bottomline Technologies
Salary: 30K - 35K
Posted: 28 days ago