The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 334 377 366
Rank change year-on-year
+43 -11
Permanent jobs requiring a 2nd Line Support Analyst 89 84 116
As % of all permanent IT jobs located in the South East 0.51% 0.40% 0.53%
As % of the Job Titles category 0.52% 0.42% 0.55%
Number of salaries quoted 87 73 112
Median salary £26,000 £25,000 £26,000
Median salary % change year-on-year
+4.00% -3.84%
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £32,500 £32,500 £35,000
UK excluding London median salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17047 20159 21279
As % of all permanent IT jobs located in the South East 97.02% 96.58% 96.78%
Number of salaries quoted 14291 16888 16639
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 26 September 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +32 25 £27,500 +1.85% 1
Berkshire +18 20 £28,500 +8.57% 2
Buckinghamshire +19 13 £26,000 +4.00% 2
Hampshire +4 8 £23,500 -6.00% 1
Oxfordshire -5 8 £23,000 -6.12% 2
West Sussex +20 6 £24,000 +11.62% 1
East Sussex +4 4 £23,500 +2.17% 1
Kent +7 2 £28,750 +10.57%
Middlesex - 2 £24,250 -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 September 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 145 (71.43%) Windows
2 100 (49.26%) Active Directory
3 72 (35.47%) Microsoft
4 69 (33.99%) Windows 7
5 59 (29.06%) MS Office
6 55 (27.09%) ITIL
7 53 (26.11%) Windows Server
8 48 (23.65%) MS Exchange
9 43 (21.18%) MS Excel
10 38 (18.72%) Citrix
11 37 (18.23%) Windows Server 2008
12 36 (17.73%) SQL
13 31 (15.27%) VMware
14 28 (13.79%) Office 365
15 27 (13.30%) Windows 8
16 24 (11.82%) MCP
16 24 (11.82%) TCP/IP
16 24 (11.82%) Windows Server 2012
17 23 (11.33%) SLA
17 23 (11.33%) Microsoft Certification
18 22 (10.84%) VMware Infrastructure
18 22 (10.84%) SQL Server
19 20 (9.85%) LAN
20 19 (9.36%) DNS
20 19 (9.36%) Windows 10
21 18 (8.87%) DHCP
22 17 (8.37%) Blackberry
22 17 (8.37%) VoIP
23 16 (7.88%) Finance
24 15 (7.39%) Windows XP

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (23.65%) MS Exchange
2 12 (5.91%) Exchange Server 2010
3 11 (5.42%) Exchange Server 2007
4 7 (3.45%) Exchange Server 2013
5 6 (2.96%) SharePoint
6 4 (1.97%) Blackberry Enterprise Server
7 3 (1.48%) IBM Notes
7 3 (1.48%) SharePoint Foundation
8 2 (0.99%) Apache
8 2 (0.99%) Exchange Server 2003
8 2 (0.99%) Skype for Business
9 1 (0.49%) IIS
9 1 (0.49%) SharePoint 2010
Applications
1 59 (29.06%) MS Office
2 43 (21.18%) MS Excel
3 4 (1.97%) MS PowerPoint
Business Applications
1 5 (2.46%) SAP Oil and Gas
2 3 (1.48%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.49%) Line 50
Cloud Services
1 28 (13.79%) Office 365
2 4 (1.97%) SaaS
Communications & Networking
1 24 (11.82%) TCP/IP
2 20 (9.85%) LAN
3 19 (9.36%) DNS
4 18 (8.87%) DHCP
5 17 (8.37%) VoIP
6 13 (6.40%) WAN
7 12 (5.91%) Firewall
8 10 (4.93%) VPN
9 7 (3.45%) Wireless
10 6 (2.96%) Skype
10 6 (2.96%) Wi-Fi
11 5 (2.46%) Network Security
12 4 (1.97%) SAN
13 3 (1.48%) WLAN
14 2 (0.99%) ADSL
14 2 (0.99%) Internet
14 2 (0.99%) Intranet
14 2 (0.99%) IP Telephony
14 2 (0.99%) VLAN
15 1 (0.49%) Cisco IPT
Database & Business Intelligence
1 22 (10.84%) SQL Server
2 8 (3.94%) SQL Server 2008
3 7 (3.45%) SQL Server 2012
4 3 (1.48%) SQL Server Reporting Services
5 2 (0.99%) Oracle Database
Development Applications
1 1 (0.49%) JIRA
1 1 (0.49%) SQL Server Management Studio (SSMS)
General
1 16 (7.88%) Finance
2 15 (7.39%) German Language
3 13 (6.40%) French Language
4 11 (5.42%) Manufacturing
5 9 (4.43%) Retail
6 8 (3.94%) Telecoms
7 7 (3.45%) Marketing
8 5 (2.46%) Electronics
9 4 (1.97%) Banking
10 3 (1.48%) Back Office
10 3 (1.48%) Publishing
11 1 (0.49%) Advertising
11 1 (0.49%) Legal
Libraries, Frameworks & Software Standards
1 3 (1.48%) HTML
1 3 (1.48%) Web Services
2 1 (0.49%) CSS
2 1 (0.49%) CSS3
2 1 (0.49%) ODBC
2 1 (0.49%) WCF
2 1 (0.49%) X-Windows
Miscellaneous
1 17 (8.37%) Blackberry
2 13 (6.40%) iPad
3 10 (4.93%) Fat Client
3 10 (4.93%) Thin Client
4 9 (4.43%) iPhone
4 9 (4.43%) Smartphone
5 8 (3.94%) Driving Licence
6 7 (3.45%) Analytical Skills
7 5 (2.46%) Computer Science
7 5 (2.46%) EPoS
8 4 (1.97%) Data Centre
8 4 (1.97%) Statistics
9 3 (1.48%) User Experience
10 2 (0.99%) Enterprise Software
10 2 (0.99%) Handset
10 2 (0.99%) Management Information System
11 1 (0.49%) AS400
11 1 (0.49%) Client/Server
11 1 (0.49%) e-Learning
11 1 (0.49%) Web 2.0
Operating Systems
1 145 (71.43%) Windows
2 69 (33.99%) Windows 7
3 53 (26.11%) Windows Server
4 37 (18.23%) Windows Server 2008
5 27 (13.30%) Windows 8
6 24 (11.82%) Windows Server 2012
7 19 (9.36%) Windows 10
8 15 (7.39%) Windows XP
9 10 (4.93%) Windows Server 2003
10 9 (4.43%) Apple iOS
10 9 (4.43%) Linux
11 4 (1.97%) VMS
12 3 (1.48%) Mac OS X
12 3 (1.48%) Unix
13 2 (0.99%) Windows 2000 Server
14 1 (0.49%) Windows Mobile
14 1 (0.49%) Windows Phone
Processes & Methodologies
1 55 (27.09%) ITIL
2 13 (6.40%) ITIL V3
3 8 (3.94%) Time Management
4 7 (3.45%) ERP
4 7 (3.45%) Service Delivery
5 6 (2.96%) Business Intelligence
5 6 (2.96%) Continuous Improvement
5 6 (2.96%) Network Management
5 6 (2.96%) Software Deployment
6 5 (2.46%) Digital Marketing
6 5 (2.46%) Programme Management
6 5 (2.46%) Workflow
6 5 (2.46%) Workflow Management
7 4 (1.97%) Data Analysis
7 4 (1.97%) Incident Management
7 4 (1.97%) ITSM
7 4 (1.97%) Problem Management
7 4 (1.97%) Project Management
7 4 (1.97%) Service Management
7 4 (1.97%) Software Delivery
Programming Languages
1 36 (17.73%) SQL
2 8 (3.94%) JavaScript
3 7 (3.45%) PowerShell
4 6 (2.96%) VBScript
5 3 (1.48%) Java
5 3 (1.48%) VB
6 2 (0.99%) Perl
6 2 (0.99%) PHP
6 2 (0.99%) PL/SQL
6 2 (0.99%) Shell Script
7 1 (0.49%) T-SQL
Qualifications
1 24 (11.82%) MCP
2 23 (11.33%) Microsoft Certification
3 15 (7.39%) MCSE
4 12 (5.91%) Degree
4 12 (5.91%) MCSA
5 7 (3.45%) CCNA
5 7 (3.45%) Cisco Certification
6 6 (2.96%) MCDST
6 6 (2.96%) MCTS
7 5 (2.46%) MOS
8 4 (1.97%) ITIL Foundation Certificate
8 4 (1.97%) MCITP
8 4 (1.97%) Security Cleared
9 3 (1.48%) CCA
9 3 (1.48%) Citrix Certification
9 3 (1.48%) SC Cleared
9 3 (1.48%) VMware Certified Professional (VCP)
10 2 (0.99%) A+ Certification
10 2 (0.99%) ITIL Certification
11 1 (0.49%) Security+ Certification
Quality Assurance & Compliance
1 23 (11.33%) SLA
System Software
1 100 (49.26%) Active Directory
2 22 (10.84%) VMware Infrastructure
3 10 (4.93%) Hyper-V
3 10 (4.93%) XenApp
4 6 (2.96%) vSphere
4 6 (2.96%) XenDesktop
5 4 (1.97%) Terminal Server
5 4 (1.97%) Terminal Services
5 4 (1.97%) VMware ESX
5 4 (1.97%) VMware Workstation
6 2 (0.99%) Virtual Desktop
7 1 (0.49%) VMware ESXi
Systems Management
1 13 (6.40%) SCCM
2 6 (2.96%) Backup Exec
3 4 (1.97%) Nagios
3 4 (1.97%) Norton AntiVirus
4 3 (1.48%) DameWare
4 3 (1.48%) Perfmon
Vendors
1 72 (35.47%) Microsoft
2 38 (18.72%) Citrix
3 31 (15.27%) VMware
4 13 (6.40%) Cisco
5 9 (4.43%) ServiceNow
6 8 (3.94%) Oracle
6 8 (3.94%) SAP
7 7 (3.45%) HP
8 6 (2.96%) Symantec
9 5 (2.46%) Apple
9 5 (2.46%) Salesforce.com
10 4 (1.97%) Google
10 4 (1.97%) Mitel
10 4 (1.97%) Sage
10 4 (1.97%) Veeam
11 3 (1.48%) EMC
11 3 (1.48%) IBM
11 3 (1.48%) Infor
11 3 (1.48%) NetApp
12 2 (0.99%) Avaya
Oxford
Hays West And Wales
Salary: £22000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Milton Keynes
Computacenter
Salary: Competitive
Posted: 3 days ago
West Sussex
Ashdown IT
Salary: £25000 per annum + benefits
Posted: 4 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 2 days ago
Berkshire
ninesharp
Salary: £22000 - £25000 per annum + bonus, pension, health insurance
Posted: 4 days ago
Leatherhead
Recruitment Genius Ltd
Salary: £30000 - £34000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Isotrak Ltd
Salary: From £18,000 to £19,000 per annum
Posted: 10 days ago
Oxfordshire
Hays West And Wales
Salary: £22000 - £25000 per annum + Benefits
Posted: 25 days ago
Brighton
Bluetown Online LTD
Posted: 18 days ago