The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 390 387 407
Rank change year-on-year
-3 +20
Permanent jobs requiring a 2nd Line Support Analyst 48 55 38
As % of all permanent IT jobs located in the South East 0.23% 0.24% 0.17%
As % of the Job Titles category 0.24% 0.25% 0.18%
Number of salaries quoted 46 55 38
Average salary £25,250 £25,000 £24,000
Average salary % change year-on-year
+1.00% +4.16%
90% offered a salary of more than £24,000 £20,250 £19,000
10% offered a salary of more than £32,000 £35,000 £29,100
UK excluding London average salary £24,500 £24,000 £24,500
% change year-on-year
+2.08% -2.04%
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19601 21628 21215
As % of all permanent IT jobs located in the South East 95.13% 94.78% 95.10%
Number of salaries quoted 15851 17539 17558
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 22 May 2015.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent +15 9 £30,000 +25.00%
Surrey +26 8 £26,250 +20.68% 2
West Sussex +2 7 £27,500 +35.80% 2
Oxfordshire +17 6 £24,000 +4.34% 1
Hampshire +2 6 £24,500 -3.92%
Berkshire -9 6 £31,000 +27.83%
Buckinghamshire -13 5 £24,000 -31.42%
East Sussex +5 1 £25,500 -0.97% 1
2nd Line Support Analyst
England

2nd Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 55 (57.89%) Windows
2 43 (45.26%) Microsoft
2 43 (45.26%) Active Directory
3 30 (31.58%) Citrix
4 25 (26.32%) Finance
5 21 (22.11%) VMware
5 21 (22.11%) MS Office
6 20 (21.05%) Windows 7
7 18 (18.95%) ITIL
7 18 (18.95%) MS Exchange
8 17 (17.89%) SQL
8 17 (17.89%) Windows Server 2008
9 15 (15.79%) MS Excel
9 15 (15.79%) VMware Infrastructure
10 11 (11.58%) Windows Server 2003
11 10 (10.53%) LAN
11 10 (10.53%) WAN
12 9 (9.47%) Disaster Recovery
12 9 (9.47%) Firewall
13 8 (8.42%) Service Delivery
13 8 (8.42%) SQL Server
13 8 (8.42%) Microsoft Certification
13 8 (8.42%) CA
13 8 (8.42%) Exchange Server 2010
13 8 (8.42%) Software Delivery
14 7 (7.37%) XenApp
14 7 (7.37%) Internet
14 7 (7.37%) MCP
14 7 (7.37%) Linux
14 7 (7.37%) DNS

2nd Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT jobs across the South East region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (18.95%) MS Exchange
2 8 (8.42%) Exchange Server 2010
3 7 (7.37%) SharePoint
4 2 (2.11%) IIS
4 2 (2.11%) Apache
4 2 (2.11%) Blackberry Enterprise Server
5 1 (1.05%) SharePoint 2013
5 1 (1.05%) Lync
Applications
1 21 (22.11%) MS Office
2 15 (15.79%) MS Excel
3 1 (1.05%) MS PowerPoint
Cloud Services
1 4 (4.21%) Google Apps
1 4 (4.21%) Amazon AWS
2 1 (1.05%) Office 365
2 1 (1.05%) SaaS
Communications & Networking
1 10 (10.53%) LAN
1 10 (10.53%) WAN
2 9 (9.47%) Firewall
3 7 (7.37%) Internet
3 7 (7.37%) DNS
4 5 (5.26%) TCP/IP
5 4 (4.21%) VPN
5 4 (4.21%) VoIP
6 3 (3.16%) SAN
6 3 (3.16%) DHCP
6 3 (3.16%) Ethernet
6 3 (3.16%) Network Security
7 2 (2.11%) Structured Cabling
8 1 (1.05%) Cisco PIX
8 1 (1.05%) Cisco ASA
8 1 (1.05%) Extranet
8 1 (1.05%) Broadband
8 1 (1.05%) SSL
8 1 (1.05%) IPsec
8 1 (1.05%) VLAN
Database & Business Intelligence
1 8 (8.42%) SQL Server
2 3 (3.16%) QlikView
2 3 (3.16%) Crystal Reports
3 1 (1.05%) SQL Server 2008
3 1 (1.05%) SQL Server Reporting Services
3 1 (1.05%) SQL Server Integration Services
General
1 25 (26.32%) Finance
2 5 (5.26%) French Language
2 5 (5.26%) German Language
3 2 (2.11%) Spanish Language
3 2 (2.11%) Law
4 1 (1.05%) Manufacturing
4 1 (1.05%) Advertising
4 1 (1.05%) Telecoms
4 1 (1.05%) Local Government
Libraries, Frameworks & Software Standards
1 4 (4.21%) Web Services
2 1 (1.05%) ASP.NET
2 1 (1.05%) .NET
2 1 (1.05%) .NET Framework
Miscellaneous
1 6 (6.32%) Analytical Skills
2 5 (5.26%) Management Information System
3 4 (4.21%) Thin Client
3 4 (4.21%) Fat Client
4 2 (2.11%) Smartphone
4 2 (2.11%) Blackberry
5 1 (1.05%) Mobile App
5 1 (1.05%) iPad
5 1 (1.05%) iPhone
5 1 (1.05%) Statistics
5 1 (1.05%) Video Conferencing
Operating Systems
1 55 (57.89%) Windows
2 20 (21.05%) Windows 7
3 17 (17.89%) Windows Server 2008
4 11 (11.58%) Windows Server 2003
5 7 (7.37%) Linux
6 6 (6.32%) Windows XP
7 5 (5.26%) Windows Server 2012
8 3 (3.16%) UNIX
9 2 (2.11%) zOS
9 2 (2.11%) Mac OS
9 2 (2.11%) Windows 8
10 1 (1.05%) Red Hat Enterprise Linux
10 1 (1.05%) Android
10 1 (1.05%) Windows Mobile
Processes & Methodologies
1 18 (18.95%) ITIL
2 9 (9.47%) Disaster Recovery
3 8 (8.42%) Service Delivery
3 8 (8.42%) Software Delivery
4 5 (5.26%) Continuous Improvement
5 4 (4.21%) DevOps
6 3 (3.16%) CAFM
7 2 (2.11%) Problem Management
7 2 (2.11%) Incident Management
7 2 (2.11%) Service Management
7 2 (2.11%) Change Management
7 2 (2.11%) CRM
7 2 (2.11%) Root Cause Analysis
8 1 (1.05%) Line Management
8 1 (1.05%) Coaching
8 1 (1.05%) Technical Analysis
8 1 (1.05%) Software Deployment
8 1 (1.05%) Configuration Management
8 1 (1.05%) ERP
8 1 (1.05%) Business Intelligence
Programming Languages
1 17 (17.89%) SQL
2 5 (5.26%) PowerShell
2 5 (5.26%) VB
3 1 (1.05%) T-SQL
Qualifications
1 8 (8.42%) Microsoft Certification
2 7 (7.37%) MCP
3 6 (6.32%) Degree
4 5 (5.26%) MCSE
5 3 (3.16%) CCNA
5 3 (3.16%) Cisco Certification
5 3 (3.16%) MOS
6 2 (2.11%) CCNP
7 1 (1.05%) A+ Certification
7 1 (1.05%) ITIL Certification
7 1 (1.05%) MCSA
7 1 (1.05%) Security Cleared
7 1 (1.05%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (7.37%) SLA
2 1 (1.05%) QA
System Software
1 43 (45.26%) Active Directory
2 15 (15.79%) VMware Infrastructure
3 7 (7.37%) XenApp
4 5 (5.26%) Hyper-V
5 4 (4.21%) Samba
5 4 (4.21%) XenDesktop
6 3 (3.16%) Terminal Services
7 1 (1.05%) ISA Server
7 1 (1.05%) VMware ESX
7 1 (1.05%) VMware Workstation
Systems Management
1 4 (4.21%) Puppet
2 1 (1.05%) SCCM
Vendors
1 43 (45.26%) Microsoft
2 30 (31.58%) Citrix
3 21 (22.11%) VMware
4 8 (8.42%) CA
5 7 (7.37%) Cisco
6 5 (5.26%) Google
7 3 (3.16%) HP
8 2 (2.11%) AppSense
8 2 (2.11%) McAfee
8 2 (2.11%) MobileIron
9 1 (1.05%) F5
9 1 (1.05%) Nimsoft
9 1 (1.05%) NETGEAR
9 1 (1.05%) Websense
9 1 (1.05%) Remedy
9 1 (1.05%) CheckPoint
9 1 (1.05%) Sage
9 1 (1.05%) Red Hat
9 1 (1.05%) Avaya
9 1 (1.05%) Juniper
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum Plus Benefits
Posted: 12 hours ago
Brighton, East Sussex
VIQU
Salary: £28k - 32k per year
Posted: Yesterday
West Sussex
Cyber Team
Salary: From £31,000 to £31,000 per annum
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 3 days ago
Woking, Surrey
Broady Limited
Salary: From £22,000 to £27,000 per annum + overtime + benefits
Posted: 3 days ago