The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 329 380 402
Rank change year-on-year
+51 +22
Permanent jobs requiring a 2nd Line Support Analyst 116 87 84
As % of all permanent IT jobs located in the South East 0.60% 0.41% 0.35%
As % of the Job Titles category 0.62% 0.42% 0.37%
Number of salaries quoted 99 73 81
Median salary £27,500 £26,000 £25,500
Median salary % change year-on-year
+5.76% +1.96%
90% offered a salary of more than £23,000 £22,000 £20,475
10% offered a salary of more than £34,000 £31,000 £35,000
UK excluding London median salary £26,000 £24,000 £24,000
% change year-on-year
+8.33% -
2nd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18646 20686 23010
As % of all permanent IT jobs located in the South East 96.81% 96.91% 96.44%
Number of salaries quoted 15875 16528 18398
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in the South East

2nd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South East region.

2nd Line Support Analyst Salary Trend in the South East

2nd Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the South East region over the 3 months to 3 May 2016.

2nd Line Support Analyst Salary Histogram in the South East

2nd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South East region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +34 39 £27,500 +4.76% 1
Berkshire +27 20 £31,500 +1.61% 4
West Sussex +4 16 £34,000 +24.77% 1
Hampshire +10 12 £27,500 +12.24% 3
Oxfordshire -8 9 £25,000 +4.16% 2
East Sussex +20 7 £27,500 +1.85%
Buckinghamshire +9 6 £23,000 +2.22% 2
Kent -18 6 £26,000 -5.45%
Middlesex - 1 £23,000 -
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 3 May 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Analyst in the job title.

1 159 (73.27%) Windows
2 103 (47.47%) Active Directory
3 102 (47.00%) Microsoft
4 69 (31.80%) MS Excel
5 67 (30.88%) MS Exchange
6 59 (27.19%) Windows Server
7 53 (24.42%) ITIL
7 53 (24.42%) Windows 7
8 50 (23.04%) Citrix
9 49 (22.58%) MS Office
10 45 (20.74%) VMware
10 45 (20.74%) Windows Server 2012
11 44 (20.28%) SQL
11 44 (20.28%) Windows Server 2008
12 42 (19.35%) SLA
13 33 (15.21%) Microsoft Certification
14 32 (14.75%) DNS
15 29 (13.36%) Blackberry
16 28 (12.90%) Firewall
16 28 (12.90%) MCP
17 27 (12.44%) SQL Server
18 25 (11.52%) VMware Infrastructure
18 25 (11.52%) TCP/IP
19 23 (10.60%) XenApp
20 22 (10.14%) Exchange Server 2010
21 21 (9.68%) French Language
21 21 (9.68%) German Language
21 21 (9.68%) Office 365
22 20 (9.22%) Windows 8
23 18 (8.29%) Finance

2nd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (30.88%) MS Exchange
2 22 (10.14%) Exchange Server 2010
3 18 (8.29%) Exchange Server 2013
3 18 (8.29%) SharePoint
4 16 (7.37%) Exchange Server 2007
5 10 (4.61%) Apache
6 7 (3.23%) Blackberry Enterprise Server
6 7 (3.23%) Exchange Server 2003
7 4 (1.84%) SharePoint 2010
8 3 (1.38%) IBM Notes
9 2 (0.92%) Exchange Server 2000
10 1 (0.46%) IIS
Applications
1 69 (31.80%) MS Excel
2 49 (22.58%) MS Office
3 10 (4.61%) MS PowerPoint
4 5 (2.30%) MS Visio
Business Applications
1 1 (0.46%) Line 50
Cloud Services
1 21 (9.68%) Office 365
2 11 (5.07%) Google Apps
3 10 (4.61%) Amazon AWS
4 4 (1.84%) SaaS
Communications & Networking
1 32 (14.75%) DNS
2 28 (12.90%) Firewall
3 25 (11.52%) TCP/IP
4 13 (5.99%) DHCP
5 11 (5.07%) LAN
5 11 (5.07%) VPN
6 9 (4.15%) WAN
7 8 (3.69%) SSL
7 8 (3.69%) VoIP
8 4 (1.84%) Internet
8 4 (1.84%) Wi-Fi
8 4 (1.84%) Wireless
9 3 (1.38%) PBX
9 3 (1.38%) SAN
10 2 (0.92%) Extranet
10 2 (0.92%) Intranet
10 2 (0.92%) VLAN
11 1 (0.46%) Fibre Channel
11 1 (0.46%) iSCSI
11 1 (0.46%) NAS
Database & Business Intelligence
1 27 (12.44%) SQL Server
2 9 (4.15%) Oracle Database
3 6 (2.76%) Relational Database
4 3 (1.38%) SQL Server 2008
5 2 (0.92%) SQL Server 2012
6 1 (0.46%) BusinessObjects
Development Applications
1 1 (0.46%) SQL Server Management Studio (SSMS)
General
1 21 (9.68%) French Language
1 21 (9.68%) German Language
2 18 (8.29%) Finance
3 17 (7.83%) Retail
4 8 (3.69%) Telecoms
5 7 (3.23%) Spanish Language
6 5 (2.30%) Advertising
7 4 (1.84%) Manufacturing
8 2 (0.92%) Legal
8 2 (0.92%) Marketing
9 1 (0.46%) Banking
9 1 (0.46%) Italian Language
9 1 (0.46%) Retail Banking
9 1 (0.46%) Russian Language
Libraries, Frameworks & Software Standards
1 10 (4.61%) Web Services
2 9 (4.15%) HTML
3 1 (0.46%) ODBC
3 1 (0.46%) REST
3 1 (0.46%) WCF
Miscellaneous
1 29 (13.36%) Blackberry
2 16 (7.37%) User Experience
3 13 (5.99%) EPoS
3 13 (5.99%) Smartphone
3 13 (5.99%) Video Conferencing
4 12 (5.53%) Driving Licence
5 7 (3.23%) Fat Client
5 7 (3.23%) Thin Client
6 6 (2.76%) Computer Science
7 5 (2.30%) Analytical Skills
8 2 (0.92%) Data Centre
8 2 (0.92%) Handset
9 1 (0.46%) AS400
9 1 (0.46%) Client/Server
9 1 (0.46%) EqualLogic
9 1 (0.46%) iPad
9 1 (0.46%) iPhone
9 1 (0.46%) Management Information System
Operating Systems
1 159 (73.27%) Windows
2 59 (27.19%) Windows Server
3 53 (24.42%) Windows 7
4 45 (20.74%) Windows Server 2012
5 44 (20.28%) Windows Server 2008
6 20 (9.22%) Windows 8
7 12 (5.53%) Windows Server 2003
8 10 (4.61%) Unix
8 10 (4.61%) Windows XP
9 8 (3.69%) Apple iOS
9 8 (3.69%) Windows 10
10 7 (3.23%) Android
11 4 (1.84%) Linux
12 2 (0.92%) Windows 2000 Server
12 2 (0.92%) Windows Vista
13 1 (0.46%) Mac OS
13 1 (0.46%) Mac OS X
13 1 (0.46%) Windows Mobile
Processes & Methodologies
1 53 (24.42%) ITIL
2 10 (4.61%) DevOps
2 10 (4.61%) Service Delivery
2 10 (4.61%) Service Management
3 9 (4.15%) Software Delivery
3 9 (4.15%) Time Management
4 8 (3.69%) Kalman Filter
4 8 (3.69%) Web Filtering
5 7 (3.23%) Continuous Improvement
5 7 (3.23%) Patch Management
6 6 (2.76%) ERP
7 5 (2.30%) Application Packaging
7 5 (2.30%) Business Continuity
7 5 (2.30%) Incident Management
7 5 (2.30%) Network Management
7 5 (2.30%) Performance Monitoring
7 5 (2.30%) Software Deployment
8 4 (1.84%) Change Control
8 4 (1.84%) Change Management
8 4 (1.84%) Ticket Management
Programming Languages
1 44 (20.28%) SQL
2 16 (7.37%) JavaScript
3 9 (4.15%) Perl
3 9 (4.15%) PHP
3 9 (4.15%) PL/SQL
3 9 (4.15%) Shell Script
4 7 (3.23%) VBScript
5 5 (2.30%) PowerShell
6 1 (0.46%) Java
6 1 (0.46%) VB
Qualifications
1 33 (15.21%) Microsoft Certification
2 28 (12.90%) MCP
3 17 (7.83%) Degree
3 17 (7.83%) MCSE
4 14 (6.45%) MOS
5 12 (5.53%) MCDST
6 9 (4.15%) MCSA
7 7 (3.23%) CCNA
7 7 (3.23%) Cisco Certification
8 5 (2.30%) Citrix Certification
8 5 (2.30%) ITIL Foundation Certificate
9 4 (1.84%) CCA
9 4 (1.84%) MCTS
9 4 (1.84%) VMware Certified Professional (VCP)
10 3 (1.38%) A+ Certification
10 3 (1.38%) Security Cleared
11 2 (0.92%) ITIL Certification
12 1 (0.46%) CCAA
12 1 (0.46%) CCENT
12 1 (0.46%) Network+ Certification
Quality Assurance & Compliance
1 42 (19.35%) SLA
2 1 (0.46%) Sarbanes-Oxley
System Software
1 103 (47.47%) Active Directory
2 25 (11.52%) VMware Infrastructure
3 23 (10.60%) XenApp
4 18 (8.29%) Hyper-V
5 10 (4.61%) Samba
6 7 (3.23%) VMware ESX
7 5 (2.30%) VMware Workstation
7 5 (2.30%) XenDesktop
8 4 (1.84%) vSphere
9 2 (0.92%) Terminal Services
10 1 (0.46%) VMware ESXi
Systems Management
1 16 (7.37%) Backup Exec
2 13 (5.99%) SCCM
3 10 (4.61%) Puppet
4 2 (0.92%) WSUS
Vendors
1 102 (47.00%) Microsoft
2 50 (23.04%) Citrix
3 45 (20.74%) VMware
4 17 (7.83%) Oracle
5 16 (7.37%) HP
6 14 (6.45%) Google
7 13 (5.99%) Cisco
7 13 (5.99%) Symantec
8 9 (4.15%) Dell
8 9 (4.15%) Juniper
9 8 (3.69%) SonicWALL
10 6 (2.76%) LANDesk
11 5 (2.30%) Adobe
11 5 (2.30%) Mitel
11 5 (2.30%) Veeam
12 4 (1.84%) EMC
12 4 (1.84%) IBM
12 4 (1.84%) NetApp
13 3 (1.38%) Apple
13 3 (1.38%) Avaya
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 13 hours ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum
Posted: 15 hours ago
Newbury, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £28000 per day + Dep on Experience
Posted: 19 hours ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 4 days ago
Southampton, Hampshire
ninesharp
Salary: £20000 - £22000 per annum + 25 Days Holiday, Healthcare
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £17000 - £22000 per annum + excellent benefits
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: 6 days ago
Abingdon, Oxfordshire
Corriculo
Salary: £25,000 + Excellent Benefits and Training Scheme
Posted: 13 days ago
Thatcham
Hays Specialist Recruitment
Salary: £22000 - £27000 per annum + Benefits and Training
Posted: 13 days ago
Reading
Applause IT Ltd
Salary: £25000 - £36000 per annum + Based on Exp + Great Benefits
Posted: 22 days ago