The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 86 90 100
Rank change year-on-year
+4 +10
Permanent jobs requiring a 3rd Line Support 14 7 3
As % of all permanent IT jobs located in West Sussex 1.15% 0.63% 0.21%
As % of the Job Titles category 1.18% 0.65% 0.22%
Number of salaries quoted 8 7 3
Average salary £37,500 £44,000 £47,500
Average salary % change year-on-year
-14.77% -7.36%
UK excluding London average salary £34,350 £32,500 £35,000
% change year-on-year
+5.69% -7.14%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1188 1079 1363
As % of all permanent IT jobs located in West Sussex 97.46% 96.86% 95.85%
Number of salaries quoted 1042 956 1156
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £22,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Sussex

3rd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Sussex region.

3rd Line Support Salary Trend in West Sussex

3rd Line Support
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Sussex region over the 3 months to 29 August 2014.

3rd Line Support Salary Histogram in West Sussex

3rd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Sussex region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +13 9 £49,500 +7.02%
Gatwick +5 9 £37,500 -22.68%
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 29 August 2014, IT jobs across the West Sussex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 23 (88.46%) Windows
1 23 (88.46%) VMware
2 19 (73.08%) VMware Infrastructure
3 17 (65.38%) Cisco
3 17 (65.38%) Citrix
4 16 (61.54%) Windows Server 2008
5 15 (57.69%) Active Directory
5 15 (57.69%) ITIL
5 15 (57.69%) SAN
6 13 (50.00%) Cisco Certification
7 10 (38.46%) Hyper-V
7 10 (38.46%) vSphere
8 9 (34.62%) Capacity Planning
8 9 (34.62%) XenApp
8 9 (34.62%) Microsoft Certification
8 9 (34.62%) Microsoft
8 9 (34.62%) DNS
9 8 (30.77%) TCP/IP
9 8 (30.77%) Firewall
9 8 (30.77%) VMware Certified Professional (VCP)
10 7 (26.92%) DHCP
10 7 (26.92%) CCNA
10 7 (26.92%) SQL Server
10 7 (26.92%) MCSE
10 7 (26.92%) MCSA
11 6 (23.08%) MS Excel
11 6 (23.08%) Juniper
11 6 (23.08%) Supplier Management
11 6 (23.08%) Fortinet
11 6 (23.08%) Capacity Management

3rd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 29 August 2014, IT jobs across the West Sussex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) MS Exchange
1 5 (19.23%) Exchange Server 2010
2 3 (11.54%) IIS
2 3 (11.54%) Blackberry Enterprise Server
2 3 (11.54%) Exchange Server 2003
2 3 (11.54%) Exchange Server 2007
3 1 (3.85%) SharePoint 2010
3 1 (3.85%) SharePoint
Applications
1 6 (23.08%) MS Excel
Communications & Networking
1 15 (57.69%) SAN
2 9 (34.62%) DNS
3 8 (30.77%) TCP/IP
3 8 (30.77%) Firewall
4 7 (26.92%) DHCP
5 4 (15.38%) Cisco IOS
6 3 (11.54%) IPsec
6 3 (11.54%) PPTP
6 3 (11.54%) VPN
6 3 (11.54%) SSL
7 2 (7.69%) IPv4
7 2 (7.69%) Ethernet
7 2 (7.69%) LAN
7 2 (7.69%) VoIP
7 2 (7.69%) WAN
7 2 (7.69%) Telnet
7 2 (7.69%) OSPF
7 2 (7.69%) BGP
7 2 (7.69%) SSH
8 1 (3.85%) Cisco ASA
Database & Business Intelligence
1 7 (26.92%) SQL Server
2 3 (11.54%) Crystal Reports
2 3 (11.54%) SQL Server 2008
3 1 (3.85%) Oracle Database
General
1 2 (7.69%) Telecoms
1 2 (7.69%) Finance
1 2 (7.69%) Online Betting
Miscellaneous
1 3 (11.54%) Blackberry
1 3 (11.54%) iPhone
1 3 (11.54%) iPad
2 2 (7.69%) Client/Server
2 2 (7.69%) Open Source
2 2 (7.69%) EqualLogic
Operating Systems
1 23 (88.46%) Windows
2 16 (61.54%) Windows Server 2008
3 6 (23.08%) Windows Server 2012
4 5 (19.23%) Windows XP
4 5 (19.23%) Windows Server 2003
5 4 (15.38%) Linux
6 3 (11.54%) Windows Vista
6 3 (11.54%) Android
6 3 (11.54%) Windows Phone
6 3 (11.54%) Windows 7
6 3 (11.54%) Windows 8
7 2 (7.69%) CentOS
Processes & Methodologies
1 15 (57.69%) ITIL
2 9 (34.62%) Capacity Planning
3 6 (23.08%) Capacity Management
3 6 (23.08%) Supplier Management
4 2 (7.69%) Server Monitoring
4 2 (7.69%) Kalman Filter
4 2 (7.69%) Continuous Improvement
4 2 (7.69%) Change Control
4 2 (7.69%) Root Cause Analysis
4 2 (7.69%) PRINCE2
4 2 (7.69%) Project Management
4 2 (7.69%) Disaster Recovery
4 2 (7.69%) Document Management
Programming Languages
1 3 (11.54%) SQL
2 2 (7.69%) C
Qualifications
1 13 (50.00%) Cisco Certification
2 9 (34.62%) Microsoft Certification
3 8 (30.77%) VMware Certified Professional (VCP)
4 7 (26.92%) MCSE
4 7 (26.92%) MCSA
4 7 (26.92%) CCNA
5 5 (19.23%) CCNP
5 5 (19.23%) VCAP
6 3 (11.54%) Citrix Certification
6 3 (11.54%) ITIL Certification
7 2 (7.69%) MCITP
7 2 (7.69%) CCA
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 19 (73.08%) VMware Infrastructure
2 15 (57.69%) Active Directory
3 10 (38.46%) vSphere
3 10 (38.46%) Hyper-V
4 9 (34.62%) XenApp
5 2 (7.69%) XenDesktop
5 2 (7.69%) VMware ESXi
5 2 (7.69%) MetaFrame
Systems Management
1 4 (15.38%) SCOM
2 2 (7.69%) NetBackup
2 2 (7.69%) Backup Exec
2 2 (7.69%) WSUS
2 2 (7.69%) SCCM
Vendors
1 23 (88.46%) VMware
2 17 (65.38%) Citrix
2 17 (65.38%) Cisco
3 9 (34.62%) Microsoft
4 6 (23.08%) Juniper
4 6 (23.08%) Fortinet
5 5 (19.23%) Symantec
5 5 (19.23%) NetApp
6 4 (15.38%) Sophos
7 3 (11.54%) Draytek
7 3 (11.54%) NETGEAR
7 3 (11.54%) Sage
8 2 (7.69%) Red Hat
8 2 (7.69%) Altiris
9 1 (3.85%) LANDesk
9 1 (3.85%) Oracle
9 1 (3.85%) HP