The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 86 89 110
Rank change year-on-year
+3 +21
Permanent jobs requiring a 3rd Line Support 10 6 4
As % of all permanent IT jobs located in West Sussex 0.94% 0.54% 0.26%
As % of the Job Titles category 0.97% 0.56% 0.27%
Number of salaries quoted 7 5 3
Average salary £40,000 £38,000 £42,000
Average salary % change year-on-year
+5.26% -9.52%
90% offered a salary of more than £30,000 £38,000 £30,400
10% offered a salary of more than £43,000 £43,700 £42,400
UK excluding London average salary £35,000 £34,250 £33,000
% change year-on-year
+2.18% +3.78%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1026 1076 1493
As % of all permanent IT jobs located in West Sussex 96.88% 97.20% 95.58%
Number of salaries quoted 911 964 1351
Average salary £39,000 £40,000 £37,500
Average salary % change year-on-year
-2.50% +6.66%
90% offered a salary of more than £22,500 £25,000 £21,500
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Sussex

3rd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Sussex region.

3rd Line Support Salary Trend in West Sussex

3rd Line Support
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Sussex region over the 3 months to 18 December 2014.

3rd Line Support Salary Histogram in West Sussex

3rd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Sussex region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley - 7 £40,000 -
Gatwick - 4 £37,500 -
Burgess Hill +6 1 £30,000 -
Worthing - 1 £30,000 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 18 December 2014, IT jobs across the West Sussex region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 24 (96.00%) Windows
2 23 (92.00%) Citrix
3 22 (88.00%) ITIL
4 21 (84.00%) VMware
5 17 (68.00%) Cisco
5 17 (68.00%) Cisco Certification
5 17 (68.00%) Active Directory
6 14 (56.00%) Microsoft
7 13 (52.00%) VMware Infrastructure
8 12 (48.00%) Fortinet
8 12 (48.00%) Supplier Management
8 12 (48.00%) Juniper
8 12 (48.00%) Capacity Planning
8 12 (48.00%) Analytical Skills
9 11 (44.00%) CCNP
9 11 (44.00%) CCNA
10 10 (40.00%) TCP/IP
11 9 (36.00%) Microsoft Certification
11 9 (36.00%) MCSE
11 9 (36.00%) XenApp
12 8 (32.00%) VMware Certified Professional (VCP)
12 8 (32.00%) Firewall
13 7 (28.00%) Windows Server 2008
13 7 (28.00%) MCSA
13 7 (28.00%) SAN
14 6 (24.00%) Capacity Management
14 6 (24.00%) vSphere
15 5 (20.00%) VCAP
15 5 (20.00%) Office 365
15 5 (20.00%) NetApp

3rd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 18 December 2014, IT jobs across the West Sussex region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) SharePoint
1 2 (8.00%) MS Exchange
2 1 (4.00%) Exchange Server 2003
2 1 (4.00%) Exchange Server 2007
2 1 (4.00%) Lync
2 1 (4.00%) Exchange Server 2010
2 1 (4.00%) Exchange Server 2013
Applications
1 1 (4.00%) MS Excel
Business Applications
1 2 (8.00%) Dynamics NAV
1 2 (8.00%) Dynamics CRM
Cloud Services
1 5 (20.00%) Office 365
2 2 (8.00%) Microsoft Azure
Communications & Networking
1 10 (40.00%) TCP/IP
2 8 (32.00%) Firewall
3 7 (28.00%) SAN
4 2 (8.00%) LAN
4 2 (8.00%) WAN
4 2 (8.00%) PABX
5 1 (4.00%) Wi-Fi
5 1 (4.00%) Cisco IOS
5 1 (4.00%) Cisco ASA
5 1 (4.00%) Unified Communications
Database & Business Intelligence
1 3 (12.00%) SQL Server
General
1 2 (8.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.00%) WAP
Miscellaneous
1 12 (48.00%) Analytical Skills
2 1 (4.00%) Blackberry
Operating Systems
1 24 (96.00%) Windows
2 7 (28.00%) Windows Server 2008
3 3 (12.00%) Windows Server 2012
4 1 (4.00%) Windows Phone
4 1 (4.00%) Windows 7
4 1 (4.00%) Windows 8
4 1 (4.00%) Windows Server 2003
Processes & Methodologies
1 22 (88.00%) ITIL
2 12 (48.00%) Supplier Management
2 12 (48.00%) Capacity Planning
3 6 (24.00%) Capacity Management
4 2 (8.00%) CRM
5 1 (4.00%) Project Management
5 1 (4.00%) PRINCE2
Programming Languages
1 2 (8.00%) PowerShell
Qualifications
1 17 (68.00%) Cisco Certification
2 11 (44.00%) CCNP
2 11 (44.00%) CCNA
3 9 (36.00%) Microsoft Certification
3 9 (36.00%) MCSE
4 8 (32.00%) VMware Certified Professional (VCP)
5 7 (28.00%) MCSA
6 5 (20.00%) VCAP
7 2 (8.00%) MCITP
7 2 (8.00%) Degree
7 2 (8.00%) MCP
7 2 (8.00%) HNC
7 2 (8.00%) HND
8 1 (4.00%) ITIL Certification
8 1 (4.00%) Citrix Certification
System Software
1 17 (68.00%) Active Directory
2 13 (52.00%) VMware Infrastructure
3 9 (36.00%) XenApp
4 6 (24.00%) vSphere
Vendors
1 23 (92.00%) Citrix
2 21 (84.00%) VMware
3 17 (68.00%) Cisco
4 14 (56.00%) Microsoft
5 12 (48.00%) Fortinet
5 12 (48.00%) Juniper
6 5 (20.00%) NetApp
7 2 (8.00%) Websense
8 1 (4.00%) Sophos
8 1 (4.00%) LANDesk
8 1 (4.00%) HP