The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 244 255 223
Rank change year-on-year
+11 -32
Permanent jobs requiring a 3rd Line Support 213 180 260
As % of all permanent IT jobs located in the South East 0.97% 0.85% 1.15%
As % of the Job Titles category 1.02% 0.90% 1.21%
Number of salaries quoted 161 135 225
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £28,000 £29,800 £28,250
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £33,750 £32,500 £34,500
% change year-on-year
+3.84% -5.79%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 19 September 2014.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +4 58 £34,500 -13.75% 4
Surrey -1 48 £35,000 +7.69% 8
Hampshire +12 47 £33,500 -11.25% 5
West Sussex -5 15 £37,500 -14.77% 1
Kent +12 14 £45,000 -10.00%
Buckinghamshire -3 13 £30,000 -7.69% 2
East Sussex -22 7 £50,000 +47.05% 1
Oxfordshire +5 6 £38,750 +7.63% 1
Middlesex - 2 £45,000 -
Thames Valley - 1 £55,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 381 (82.29%) Windows
2 250 (54.00%) Microsoft
3 237 (51.19%) Active Directory
4 235 (50.76%) VMware
5 216 (46.65%) Windows Server 2008
6 166 (35.85%) Windows Server 2003
7 160 (34.56%) Firewall
8 156 (33.69%) MS Exchange
9 153 (33.05%) Citrix
10 141 (30.45%) MS Excel
11 134 (28.94%) VMware Infrastructure
12 132 (28.51%) SQL
13 129 (27.86%) Windows Server 2012
14 127 (27.43%) Microsoft Certification
15 121 (26.13%) Cisco
16 115 (24.84%) ITIL
17 113 (24.41%) DNS
18 104 (22.46%) SAN
19 101 (21.81%) Hyper-V
20 93 (20.09%) Exchange Server 2010
21 86 (18.57%) SQL Server
22 79 (17.06%) MCSE
23 78 (16.85%) TCP/IP
23 78 (16.85%) Cisco Certification
24 75 (16.20%) DHCP
25 71 (15.33%) Exchange Server 2007
26 67 (14.47%) Security Cleared
27 64 (13.82%) VPN
28 62 (13.39%) SharePoint
29 61 (13.17%) IIS

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 156 (33.69%) MS Exchange
2 93 (20.09%) Exchange Server 2010
3 71 (15.33%) Exchange Server 2007
4 62 (13.39%) SharePoint
5 61 (13.17%) IIS
6 52 (11.23%) Exchange Server 2013
7 47 (10.15%) Exchange Server 2003
8 34 (7.34%) Lync
9 27 (5.83%) SharePoint 2010
9 27 (5.83%) Apache
10 10 (2.16%) Oracle Workflow
11 8 (1.73%) SharePoint Server
11 8 (1.73%) Blackberry Enterprise Server
11 8 (1.73%) Documentum
12 6 (1.30%) Live Communications Server
12 6 (1.30%) Exchange Server 2000
13 5 (1.08%) WebSphere
14 4 (0.86%) ColdFusion
14 4 (0.86%) SharePoint 2013
15 3 (0.65%) BizTalk Server
Applications
1 141 (30.45%) MS Excel
2 40 (8.64%) MS Office
3 2 (0.43%) PowerPivot
4 1 (0.22%) MS Visio
4 1 (0.22%) MS PowerPoint
4 1 (0.22%) FastStats
Cloud Services
1 17 (3.67%) Office 365
2 5 (1.08%) SaaS
3 4 (0.86%) PaaS
3 4 (0.86%) Cloud Computing
4 3 (0.65%) Microsoft Azure
4 3 (0.65%) IaaS
5 2 (0.43%) Google Apps
Communications & Networking
1 160 (34.56%) Firewall
2 113 (24.41%) DNS
3 104 (22.46%) SAN
4 78 (16.85%) TCP/IP
5 75 (16.20%) DHCP
6 64 (13.82%) VPN
7 50 (10.80%) WAN
8 49 (10.58%) LAN
9 27 (5.83%) SSL
9 27 (5.83%) Network Security
10 24 (5.18%) NAS
11 19 (4.10%) MPLS
12 18 (3.89%) VoIP
12 18 (3.89%) Cisco ASA
13 16 (3.46%) IPsec
14 15 (3.24%) OSPF
14 15 (3.24%) BGP
15 14 (3.02%) VLAN
16 9 (1.94%) Wireless
17 8 (1.73%) NetScreen
Database & Business Intelligence
1 86 (18.57%) SQL Server
2 24 (5.18%) EDRMS
3 19 (4.10%) IDOL
4 7 (1.51%) SQL Server 2008
5 6 (1.30%) SQL Server 2005
5 6 (1.30%) SQL Server 2000
5 6 (1.30%) MS Access
6 5 (1.08%) MySQL
6 5 (1.08%) Relational Database
7 4 (0.86%) SQL Server 2012
7 4 (0.86%) Oracle Database
8 3 (0.65%) RDBMS
8 3 (0.65%) Crystal Reports
9 1 (0.22%) Oracle Database 10g
9 1 (0.22%) JasperReports
9 1 (0.22%) SQL Server Integration Services
9 1 (0.22%) Oracle Database 11g
9 1 (0.22%) Big Data
Development Applications
1 5 (1.08%) MSI
2 2 (0.43%) Subversion
2 2 (0.43%) Team Foundation Server
2 2 (0.43%) Oracle Forms
3 1 (0.22%) ClearCase
3 1 (0.22%) ClearQuest
3 1 (0.22%) VSS/SourceSafe
General
1 26 (5.62%) Finance
2 23 (4.97%) Telecoms
3 22 (4.75%) Retail
4 5 (1.08%) Law
5 4 (0.86%) Legal
6 2 (0.43%) Electronics
6 2 (0.43%) Online Betting
7 1 (0.22%) Marketing
7 1 (0.22%) Front Office
7 1 (0.22%) Back Office
7 1 (0.22%) Banking
Libraries, Frameworks & Software Standards
1 12 (2.59%) ASP.NET
1 12 (2.59%) .NET
2 5 (1.08%) WSE
3 4 (0.86%) jQuery
3 4 (0.86%) HTML
3 4 (0.86%) CSS
4 3 (0.65%) XHTML
4 3 (0.65%) FIX Protocol
5 2 (0.43%) J2EE
6 1 (0.22%) SAML
6 1 (0.22%) Middleware
6 1 (0.22%) Hibernate
6 1 (0.22%) Oracle Fusion
Miscellaneous
1 27 (5.83%) Analytical Skills
2 24 (5.18%) Statistics
3 20 (4.32%) Clustering
4 13 (2.81%) Thin Client
4 13 (2.81%) Fat Client
5 11 (2.38%) Blackberry
6 7 (1.51%) Client/Server
7 4 (0.86%) Computer Science
8 3 (0.65%) Wiki
8 3 (0.65%) iPhone
8 3 (0.65%) iSeries
8 3 (0.65%) EqualLogic
8 3 (0.65%) iPad
9 2 (0.43%) Management Information System
9 2 (0.43%) Open Source
10 1 (0.22%) AS400
10 1 (0.22%) Replication
10 1 (0.22%) EPoS
10 1 (0.22%) Firmware
10 1 (0.22%) PDA
Operating Systems
1 381 (82.29%) Windows
2 216 (46.65%) Windows Server 2008
3 166 (35.85%) Windows Server 2003
4 129 (27.86%) Windows Server 2012
5 58 (12.53%) Windows 7
6 57 (12.31%) Linux
7 45 (9.72%) Windows XP
8 37 (7.99%) Windows 8
9 23 (4.97%) Red Hat Enterprise Linux
10 15 (3.24%) CentOS
11 8 (1.73%) Windows 2000 Server
11 8 (1.73%) Windows Vista
12 7 (1.51%) UNIX
12 7 (1.51%) Solaris
13 6 (1.30%) Windows 2000
13 6 (1.30%) Mac OS X
14 4 (0.86%) Debian
14 4 (0.86%) Ubuntu
15 3 (0.65%) Mac OS
15 3 (0.65%) Android
Processes & Methodologies
1 115 (24.84%) ITIL
2 40 (8.64%) Incident Management
3 31 (6.70%) Service Delivery
4 30 (6.48%) Mentoring
5 28 (6.05%) Disaster Recovery
6 21 (4.54%) Coaching
7 19 (4.10%) Project Management
8 17 (3.67%) Capacity Planning
9 16 (3.46%) Problem Management
10 15 (3.24%) Time Management
11 14 (3.02%) Service Management
11 14 (3.02%) Change Management
12 12 (2.59%) Workflow
12 12 (2.59%) Network Management
13 11 (2.38%) Root Cause Analysis
13 11 (2.38%) Load Balancing
13 11 (2.38%) PRINCE2
14 10 (2.16%) Migration
14 10 (2.16%) Workflow Management
15 9 (1.94%) Supplier Management
Programming Languages
1 132 (28.51%) SQL
2 43 (9.29%) PowerShell
3 12 (2.59%) VBScript
4 11 (2.38%) Java
5 8 (1.73%) PHP
6 7 (1.51%) VB
7 4 (0.86%) Python
7 4 (0.86%) Shell Script
7 4 (0.86%) Ruby
7 4 (0.86%) JavaScript
8 2 (0.43%) C
8 2 (0.43%) C#
8 2 (0.43%) C++
8 2 (0.43%) PL/SQL
8 2 (0.43%) Google Apps Script
Qualifications
1 127 (27.43%) Microsoft Certification
2 79 (17.06%) MCSE
3 78 (16.85%) Cisco Certification
4 67 (14.47%) Security Cleared
5 57 (12.31%) MCITP
5 57 (12.31%) SC Cleared
6 53 (11.45%) CCNA
7 48 (10.37%) DV Cleared
8 43 (9.29%) CCNP
9 36 (7.78%) MCSA
10 30 (6.48%) VMware Certified Professional (VCP)
11 23 (4.97%) MCTS
12 21 (4.54%) Citrix Certification
13 20 (4.32%) CCA
14 19 (4.10%) MCP
15 18 (3.89%) Degree
16 11 (2.38%) ITIL Certification
17 6 (1.30%) CCSA
18 5 (1.08%) CCIE
18 5 (1.08%) JNCIA
Quality Assurance & Compliance
1 51 (11.02%) SLA
2 5 (1.08%) ISO/IEC 27001
3 3 (0.65%) QA
4 1 (0.22%) ISO 9000
System Software
1 237 (51.19%) Active Directory
2 134 (28.94%) VMware Infrastructure
3 101 (21.81%) Hyper-V
4 57 (12.31%) XenApp
5 49 (10.58%) vSphere
6 37 (7.99%) XenDesktop
7 27 (5.83%) XenServer
8 25 (5.40%) ISA Server
9 15 (3.24%) vCloud
10 13 (2.81%) Terminal Services
11 11 (2.38%) VMware Server
11 11 (2.38%) UAG
12 10 (2.16%) VMware ESXi
12 10 (2.16%) Forefront TMG
12 10 (2.16%) VMware ESX
13 9 (1.94%) Microsoft App-V
14 4 (0.86%) MetaFrame
14 4 (0.86%) Terminal Server
14 4 (0.86%) Citrix Presentation Server
15 2 (0.43%) VMware Workstation
Systems Management
1 53 (11.45%) SCCM
2 32 (6.91%) Backup Exec
3 30 (6.48%) NetBackup
4 23 (4.97%) SCOM
5 21 (4.54%) WSUS
6 20 (4.32%) Norton AntiVirus
7 14 (3.02%) Systems Management Server (SMS)
8 7 (1.51%) EMC NetWorker
9 6 (1.30%) Veritas Storage Foundation
9 6 (1.30%) Netcool
9 6 (1.30%) OpenView Configuration Management
9 6 (1.30%) Unicenter
10 5 (1.08%) SolarWinds Orion
11 2 (0.43%) Foglight
12 1 (0.22%) Tivoli Storage Manager
12 1 (0.22%) Nagios
12 1 (0.22%) SCVMM
12 1 (0.22%) ZABBIX
12 1 (0.22%) XenMobile
Vendors
1 250 (54.00%) Microsoft
2 235 (50.76%) VMware
3 153 (33.05%) Citrix
4 121 (26.13%) Cisco
5 48 (10.37%) HP
6 39 (8.42%) Juniper
7 37 (7.99%) Symantec
8 30 (6.48%) Veritas
9 27 (5.83%) Meridio
10 26 (5.62%) Dell
10 26 (5.62%) Oracle
11 21 (4.54%) EMC
12 16 (3.46%) CheckPoint
13 15 (3.24%) Red Hat
13 15 (3.24%) Fujitsu
14 14 (3.02%) Nimsoft
14 14 (3.02%) CommVault
15 13 (2.81%) NetApp
15 13 (2.81%) SolarWinds
16 11 (2.38%) Apple
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 3 hours ago
Hampshire
Peopleworks
Salary: From £45,000 to £50,000 per annum £45,000 to £50,000 + Bonus (10%) Neg
Posted: Yesterday
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £23,000 to £30,000 per annum + Benefits
Posted: 2 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £35,000 per annum + Great Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40000 - £41000 per annum + £1,200 DV allowance
Posted: 3 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 3 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Reigate
Capita - ITIN
Salary: £28000 - £33000 per annum + Benefits
Posted: 4 days ago
South East England
DP Connect
Salary: £30000 - £40000 per annum + On Call, Bonus
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: 6 days ago
Oxford
Interquest - Korus Group - Brighton
Salary: £40000 per annum
Posted: 9 days ago
Fareham
Spectrum IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 16 days ago
Surrey
NFP Group Ltd
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 19 days ago
Guildford
NFP Group Ltd
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 25 days ago