The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Third Line Support
Rank 244 267 262
Rank change year-on-year
+23 -5
Permanent jobs requiring a 3rd Line Support 225 224 234
As % of all permanent IT jobs located in the South East 1.16% 1.05% 0.99%
As % of the Job Titles category 1.20% 1.08% 1.03%
Number of salaries quoted 205 188 202
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £29,000 £28,500 £27,500
10% offered a salary of more than £50,000 £48,250 £45,000
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18697 20699 22804
As % of all permanent IT jobs located in the South East 96.77% 96.93% 96.39%
Number of salaries quoted 15911 16566 18209
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 30 April 2016.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +32 64 £38,000 -12.13% 4
Surrey -12 57 £37,500 +5.63% 3
Berkshire -13 38 £37,000 -1.33% 5
Kent +11 22 £41,250 +7.14% 1
Oxfordshire -7 18 £35,000 - 1
Buckinghamshire +17 15 £30,750 -31.66%
East Sussex - 6 £50,000 -
West Sussex -7 4 £32,250 -11.03% 1
Middlesex - 2 £38,250 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 30 April 2016, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 318 (68.24%) Windows
2 254 (54.51%) Active Directory
3 241 (51.72%) VMware
4 235 (50.43%) Windows Server
5 225 (48.28%) Microsoft
6 187 (40.13%) MS Exchange
7 157 (33.69%) Windows Server 2012
8 151 (32.40%) Firewall
9 134 (28.76%) Windows Server 2008
10 123 (26.39%) Cisco
11 114 (24.46%) ITIL
12 111 (23.82%) Citrix
13 106 (22.75%) VMware Infrastructure
14 105 (22.53%) MS Excel
15 93 (19.96%) Exchange Server 2010
16 83 (17.81%) MS Office
16 83 (17.81%) SAN
17 82 (17.60%) Microsoft Certification
18 73 (15.67%) SQL Server
18 73 (15.67%) Hyper-V
19 72 (15.45%) Exchange Server 2013
20 71 (15.24%) SQL
21 69 (14.81%) MCSE
22 66 (14.16%) Cisco Certification
23 64 (13.73%) LAN
23 64 (13.73%) Office 365
24 63 (13.52%) SLA
25 62 (13.30%) Windows 8
26 60 (12.88%) Finance
27 59 (12.66%) DNS

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 30 April 2016, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 187 (40.13%) MS Exchange
2 93 (19.96%) Exchange Server 2010
3 72 (15.45%) Exchange Server 2013
4 56 (12.02%) IIS
5 42 (9.01%) Exchange Server 2007
6 24 (5.15%) SharePoint
7 21 (4.51%) Blackberry Enterprise Server
7 21 (4.51%) Exchange Server 2000
7 21 (4.51%) Tomcat
8 20 (4.29%) Skype for Business
9 14 (3.00%) Exchange Server 2003
10 11 (2.36%) WebSphere
11 5 (1.07%) Apache
12 4 (0.86%) OpenEdge
13 2 (0.43%) IBM Notes
13 2 (0.43%) SAS
13 2 (0.43%) SharePoint 2010
14 1 (0.21%) JBoss
14 1 (0.21%) SAP Portal
14 1 (0.21%) Site Server
Applications
1 105 (22.53%) MS Excel
2 83 (17.81%) MS Office
3 7 (1.50%) Adobe Creative Suite
4 3 (0.64%) Adobe Premiere
5 2 (0.43%) MS PowerPoint
Business Applications
1 2 (0.43%) Dynamics AX
1 2 (0.43%) Dynamics CRM
1 2 (0.43%) SAP Oil and Gas
2 1 (0.21%) SAP SRM
Cloud Services
1 64 (13.73%) Office 365
2 15 (3.22%) Microsoft Azure
3 12 (2.58%) SaaS
4 11 (2.36%) Google Apps
5 6 (1.29%) Amazon AWS
6 3 (0.64%) Amazon EC2
6 3 (0.64%) Amazon Glacier
6 3 (0.64%) Amazon S3
7 1 (0.21%) IaaS
7 1 (0.21%) PaaS
Communications & Networking
1 151 (32.40%) Firewall
2 83 (17.81%) SAN
3 64 (13.73%) LAN
4 59 (12.66%) DNS
4 59 (12.66%) WAN
5 50 (10.73%) VPN
6 42 (9.01%) DHCP
7 32 (6.87%) Cisco ASA
8 31 (6.65%) TCP/IP
9 26 (5.58%) VoIP
10 25 (5.36%) Network Security
11 22 (4.72%) Internet
12 19 (4.08%) Cisco Nexus
13 15 (3.22%) BGP
13 15 (3.22%) Cisco PIX
13 15 (3.22%) OSPF
14 14 (3.00%) Cisco IOS
15 13 (2.79%) IPsec
15 13 (2.79%) VLAN
16 12 (2.58%) EIGRP
Database & Business Intelligence
1 73 (15.67%) SQL Server
2 21 (4.51%) SQL Server 2005
3 9 (1.93%) MySQL
4 7 (1.50%) SQL Server 2008
5 6 (1.29%) BusinessObjects
6 5 (1.07%) SQL Server 2012
7 4 (0.86%) SQL Server Integration Services
8 3 (0.64%) Amazon RDS
8 3 (0.64%) SQL Server Reporting Services
9 2 (0.43%) Crystal Reports
9 2 (0.43%) Data Warehouse
9 2 (0.43%) Oracle Database
10 1 (0.21%) Oracle Database 11g
10 1 (0.21%) Oracle Database 12c
10 1 (0.21%) Relational Database
10 1 (0.21%) SAP BI
10 1 (0.21%) SAP BW
10 1 (0.21%) SQL Server 2014
10 1 (0.21%) SQL Server Analysis Services
Development Applications
1 11 (2.36%) Toad
2 4 (0.86%) Git (software)
3 3 (0.64%) Subversion
4 1 (0.21%) Atlassian Bamboo
4 1 (0.21%) Hudson
4 1 (0.21%) Jenkins
General
1 60 (12.88%) Finance
2 27 (5.79%) Retail
3 17 (3.65%) Telecoms
4 14 (3.00%) Pharmaceutical
5 8 (1.72%) Advertising
6 7 (1.50%) Manufacturing
7 4 (0.86%) Marketing
8 3 (0.64%) Electronics
8 3 (0.64%) Legal
9 2 (0.43%) Law
9 2 (0.43%) Publishing
10 1 (0.21%) Automotive
10 1 (0.21%) Back Office
10 1 (0.21%) Spanish Language
Libraries, Frameworks & Software Standards
1 19 (4.08%) HTML
2 18 (3.86%) .NET
3 17 (3.65%) Web Services
4 15 (3.22%) CSS
4 15 (3.22%) Ruby on Rails
4 15 (3.22%) XML
5 11 (2.36%) ASP.NET
5 11 (2.36%) ASP.NET MVC
5 11 (2.36%) ASP.NET MVC 4
5 11 (2.36%) ASP.NET MVC 5
5 11 (2.36%) ASP.NET Web Forms
5 11 (2.36%) Middleware
5 11 (2.36%) WebSphere MQ
6 7 (1.50%) Software Packaging
7 3 (0.64%) JSON
7 3 (0.64%) REST
8 2 (0.43%) J2EE
8 2 (0.43%) X-Windows
9 1 (0.21%) BAPI
9 1 (0.21%) SAP XI
Miscellaneous
1 41 (8.80%) Data Centre
2 30 (6.44%) Replication
3 28 (6.01%) Blackberry
4 26 (5.58%) Clustering
5 17 (3.65%) Analytical Skills
6 11 (2.36%) Enterprise Software
7 10 (2.15%) iPhone
8 9 (1.93%) Client/Server
8 9 (1.93%) Computer Science
8 9 (1.93%) Fat Client
8 9 (1.93%) FMCG
8 9 (1.93%) Management Information System
8 9 (1.93%) Thin Client
9 7 (1.50%) Handset
10 6 (1.29%) Visualisation
11 5 (1.07%) Cyber Attack
11 5 (1.07%) VCE vBlock
12 4 (0.86%) Smartphone
13 3 (0.64%) Driving Licence
13 3 (0.64%) Enterprise Storage
Operating Systems
1 318 (68.24%) Windows
2 235 (50.43%) Windows Server
3 157 (33.69%) Windows Server 2012
4 134 (28.76%) Windows Server 2008
5 62 (13.30%) Windows 8
6 59 (12.66%) Linux
7 52 (11.16%) Windows 7
8 47 (10.09%) Windows Server 2003
9 38 (8.15%) Unix
10 29 (6.22%) Mac OS X
11 25 (5.36%) Windows 2000 Server
12 22 (4.72%) Windows XP
13 21 (4.51%) Windows 10
14 16 (3.43%) Ubuntu
15 13 (2.79%) Android
16 6 (1.29%) CentOS
16 6 (1.29%) Windows Vista
17 3 (0.64%) Apple iOS
17 3 (0.64%) Mac OS X Server
17 3 (0.64%) Red Hat Enterprise Linux
Processes & Methodologies
1 114 (24.46%) ITIL
2 34 (7.30%) Change Management
3 26 (5.58%) Problem Management
4 24 (5.15%) Root Cause Analysis
5 23 (4.94%) Mentoring
6 21 (4.51%) Disaster Recovery
6 21 (4.51%) Service Delivery
7 12 (2.58%) Agile Software Development
7 12 (2.58%) Migration
7 12 (2.58%) Release Management
8 11 (2.36%) ETL
8 11 (2.36%) Load Balancing
8 11 (2.36%) MVC
8 11 (2.36%) UML
8 11 (2.36%) Waterfall
9 9 (1.93%) Capacity Planning
10 8 (1.72%) Coaching
10 8 (1.72%) Incident Management
10 8 (1.72%) Project Management
10 8 (1.72%) Systems Analysis
Programming Languages
1 71 (15.24%) SQL
2 33 (7.08%) PowerShell
3 28 (6.01%) JavaScript
3 28 (6.01%) Perl
4 24 (5.15%) Bash Shell
5 23 (4.94%) Python
6 17 (3.65%) Java
7 16 (3.43%) Korn
7 16 (3.43%) Ruby
8 11 (2.36%) VBScript
9 9 (1.93%) C#
10 7 (1.50%) C++
11 6 (1.29%) C
12 5 (1.07%) AWK
12 5 (1.07%) sed
13 4 (0.86%) OpenEdge ABL
13 4 (0.86%) Progress 4GL
13 4 (0.86%) Shell Script
14 1 (0.21%) ABAP
14 1 (0.21%) T-SQL
Qualifications
1 82 (17.60%) Microsoft Certification
2 69 (14.81%) MCSE
3 66 (14.16%) Cisco Certification
4 45 (9.66%) CCNA
5 39 (8.37%) Security Cleared
6 34 (7.30%) VMware Certified Professional (VCP)
7 32 (6.87%) MCITP
8 29 (6.22%) SC Cleared
9 23 (4.94%) MCP
10 16 (3.43%) MCSA
11 15 (3.22%) CCNP
12 13 (2.79%) Degree
13 10 (2.15%) CCIE
14 9 (1.93%) MCTS
15 7 (1.50%) CCSE
16 4 (0.86%) A+ Certification
16 4 (0.86%) MOS
17 3 (0.64%) CCA
17 3 (0.64%) Citrix Certification
17 3 (0.64%) ITIL Certification
Quality Assurance & Compliance
1 63 (13.52%) SLA
2 8 (1.72%) ISO/IEC 27001
3 1 (0.21%) PCI DSS
System Software
1 254 (54.51%) Active Directory
2 106 (22.75%) VMware Infrastructure
3 73 (15.67%) Hyper-V
4 48 (10.30%) XenApp
5 46 (9.87%) vSphere
6 45 (9.66%) VMware ESX
7 38 (8.15%) VMware ESXi
8 23 (4.94%) XenDesktop
9 13 (2.79%) XenServer
10 12 (2.58%) Microsoft App-V
11 9 (1.93%) Microsoft Virtual Server
12 7 (1.50%) VMware Server
13 4 (0.86%) vCloud
13 4 (0.86%) VMware Workstation
14 3 (0.64%) Terminal Services
15 2 (0.43%) Oracle RAC
15 2 (0.43%) Samba
15 2 (0.43%) Terminal Server
16 1 (0.21%) ProxySG
16 1 (0.21%) UAG
Systems Management
1 56 (12.02%) SCCM
2 29 (6.22%) Backup Exec
3 28 (6.01%) SCOM
4 17 (3.65%) WSUS
5 7 (1.50%) Cisco CUCM
5 7 (1.50%) DatAdvantage
5 7 (1.50%) Nagios
6 6 (1.29%) SCVMM
7 5 (1.07%) Hyperic
7 5 (1.07%) logstash
7 5 (1.07%) NetBackup
7 5 (1.07%) ZABBIX
8 3 (0.64%) EMC NetWorker
8 3 (0.64%) Endace
8 3 (0.64%) Norton AntiVirus
8 3 (0.64%) Puppet
8 3 (0.64%) SCSM
8 3 (0.64%) Simpana
8 3 (0.64%) Symantec Endpoint Protection
9 2 (0.43%) McAfee ePO
Vendors
1 241 (51.72%) VMware
2 225 (48.28%) Microsoft
3 123 (26.39%) Cisco
4 111 (23.82%) Citrix
5 38 (8.15%) IBM
6 36 (7.73%) HP
7 29 (6.22%) Apple
7 29 (6.22%) Avaya
7 29 (6.22%) F5
8 21 (4.51%) CheckPoint
8 21 (4.51%) EMC
9 19 (4.08%) Juniper
10 16 (3.43%) Oracle
11 15 (3.22%) Dell
12 14 (3.00%) Blue Coat
13 13 (2.79%) Google
14 10 (2.15%) Adobe
14 10 (2.15%) Symantec
15 9 (1.93%) Veeam
16 8 (1.72%) Riverbed
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: Yesterday
Tonbridge, Kent
Latcom Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 4 days ago
Reading, Berkshire
83Zero
Salary: From £45,000 to £55,000 per annum + Excellent Company Benefits
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Negotiable on skills and experience
Posted: 5 days ago
Esher, Surrey
Think IT Recruitment
Salary: £45000 - £50000 per annum + Benefits and Bonus
Posted: 5 days ago
Weybridge, Surrey
Prospectus IT Recruitment
Salary: £40000.00 - £45000.00 per annum
Posted: 5 days ago
Winchester
Spectrum IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 12 days ago
West Sussex
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum + Package!
Posted: 13 days ago
Berkshire
Nigel Frank International Ltd
Salary: £40000 - £45000 per annum + Pension, Bonus, Certifications
Posted: 21 days ago
Basingstoke
Spectrum IT
Salary: £40000 - £45000 per annum + Flexi Hours, 23 days hol
Posted: 23 days ago
Andover, Hampshire
Sopra Steria Recruitment
Salary: From £30,000 to £32,000 per annum Flexible Benefits
Posted: 24 days ago