The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 263 258 267
Rank change year-on-year
-5 +9
Permanent jobs requiring a 3rd Line Support 189 208 167
As % of all permanent IT jobs located in the South East 0.89% 0.92% 0.79%
As % of the Job Titles category 0.94% 0.97% 0.83%
Number of salaries quoted 166 169 131
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £29,000 £28,900 £29,600
10% offered a salary of more than £45,000 £47,600 £42,900
UK excluding London average salary £35,000 £34,350 £32,500
% change year-on-year
+1.89% +5.69%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20035 21405 20219
As % of all permanent IT jobs located in the South East 94.57% 94.86% 95.14%
Number of salaries quoted 16668 16840 16661
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 1 September 2015.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +20 71 £38,500 +10.00% 5
Berkshire +15 45 £32,750 -13.81% 4
Kent +9 23 £38,500 - 3
Hampshire -6 18 £45,000 +28.57% 3
Buckinghamshire -22 11 £35,000 +11.11% 2
Oxfordshire +12 10 £50,000 +29.03% 1
Middlesex +4 5 £37,500 -16.66%
West Sussex -19 5 £21,500 -42.66%
East Sussex +15 1 £50,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 1 September 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 260 (70.84%) Windows
2 189 (51.50%) VMware
3 180 (49.05%) Microsoft
4 174 (47.41%) Active Directory
5 166 (45.23%) MS Exchange
6 120 (32.70%) VMware Infrastructure
7 107 (29.16%) Cisco
8 105 (28.61%) Windows Server 2008
9 102 (27.79%) Windows Server 2012
10 98 (26.70%) Firewall
11 95 (25.89%) Hyper-V
12 93 (25.34%) Citrix
13 89 (24.25%) Exchange Server 2010
14 85 (23.16%) SQL Server
15 82 (22.34%) MS Excel
16 70 (19.07%) ITIL
16 70 (19.07%) SAN
17 68 (18.53%) Microsoft Certification
18 64 (17.44%) Cisco Certification
19 61 (16.62%) SQL
20 60 (16.35%) WAN
21 58 (15.80%) LAN
22 53 (14.44%) MCSE
22 53 (14.44%) DNS
22 53 (14.44%) CCNA
23 51 (13.90%) MS Office
23 51 (13.90%) Data Centre
24 48 (13.08%) VPN
24 48 (13.08%) Windows Server 2003
25 45 (12.26%) Linux

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 1 September 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 166 (45.23%) MS Exchange
2 89 (24.25%) Exchange Server 2010
3 39 (10.63%) Blackberry Enterprise Server
4 33 (8.99%) SharePoint
4 33 (8.99%) Exchange Server 2013
5 21 (5.72%) IIS
6 17 (4.63%) Exchange Server 2000
7 15 (4.09%) Exchange Server 2003
8 13 (3.54%) Exchange Server 2007
9 8 (2.18%) Apache
10 7 (1.91%) Lotus Domino
10 7 (1.91%) Lync
11 4 (1.09%) SharePoint 2010
11 4 (1.09%) Tomcat
11 4 (1.09%) IBM Notes
11 4 (1.09%) SAS
12 2 (0.54%) SharePoint Server
12 2 (0.54%) JBoss
12 2 (0.54%) Office Communications Server
13 1 (0.27%) SharePoint 2013
Applications
1 82 (22.34%) MS Excel
2 51 (13.90%) MS Office
3 10 (2.72%) MS PowerPoint
Cloud Services
1 29 (7.90%) Office 365
2 2 (0.54%) IaaS
2 2 (0.54%) Mimecast
2 2 (0.54%) Microsoft Azure
2 2 (0.54%) PaaS
3 1 (0.27%) SaaS
Communications & Networking
1 98 (26.70%) Firewall
2 70 (19.07%) SAN
3 60 (16.35%) WAN
4 58 (15.80%) LAN
5 53 (14.44%) DNS
6 48 (13.08%) VPN
7 34 (9.26%) DHCP
8 33 (8.99%) TCP/IP
9 26 (7.08%) VLAN
10 24 (6.54%) Fibre Channel
11 22 (5.99%) NAS
12 18 (4.90%) VoIP
13 16 (4.36%) iSCSI
14 9 (2.45%) NetScaler
14 9 (2.45%) MPLS
15 8 (2.18%) Internet
15 8 (2.18%) Cisco ASA
16 7 (1.91%) WebEx
16 7 (1.91%) IP Telephony
17 6 (1.63%) Network Security
Database & Business Intelligence
1 85 (23.16%) SQL Server
2 16 (4.36%) SQL Server 2008
3 12 (3.27%) SQL Server 2012
4 8 (2.18%) Informix
5 5 (1.36%) SQL Server 2005
6 2 (0.54%) EDRMS
6 2 (0.54%) MySQL
7 1 (0.27%) SQL Server Reporting Services
7 1 (0.27%) SQL Server Integration Services
7 1 (0.27%) SQL Server 2000
7 1 (0.27%) Crystal Reports
Development Applications
1 2 (0.54%) Team Foundation Server
2 1 (0.27%) AdminStudio
General
1 19 (5.18%) Finance
2 15 (4.09%) Telecoms
3 8 (2.18%) Marketing
4 6 (1.63%) Law
5 5 (1.36%) Manufacturing
6 4 (1.09%) Retail
7 3 (0.82%) French Language
7 3 (0.82%) German Language
7 3 (0.82%) Spanish Language
8 1 (0.27%) Banking
Libraries, Frameworks & Software Standards
1 13 (3.54%) HTML
1 13 (3.54%) CSS
2 11 (3.00%) Ruby on Rails
3 5 (1.36%) XML
4 3 (0.82%) .NET
5 2 (0.54%) ASP.NET
5 2 (0.54%) .NET Framework
6 1 (0.27%) Application Packaging
6 1 (0.27%) V-Ray
6 1 (0.27%) VXML
Miscellaneous
1 51 (13.90%) Data Centre
2 30 (8.17%) Analytical Skills
3 29 (7.90%) Blackberry
4 18 (4.90%) Management Information System
4 18 (4.90%) Replication
5 14 (3.81%) Enterprise Storage
6 11 (3.00%) EMC VNX
7 10 (2.72%) Thin Client
7 10 (2.72%) Fat Client
8 9 (2.45%) Clustering
9 8 (2.18%) iPhone
9 8 (2.18%) iPad
10 6 (1.63%) Distributed Denial-of-Service
11 4 (1.09%) FMCG
11 4 (1.09%) IVR
12 2 (0.54%) EPoS
13 1 (0.27%) Video Conferencing
13 1 (0.27%) Visualisation
13 1 (0.27%) Private Cloud
Operating Systems
1 260 (70.84%) Windows
2 105 (28.61%) Windows Server 2008
3 102 (27.79%) Windows Server 2012
4 48 (13.08%) Windows Server 2003
5 45 (12.26%) Linux
6 40 (10.90%) Windows 7
7 38 (10.35%) Windows 8
8 30 (8.17%) UNIX
9 19 (5.18%) Windows XP
10 18 (4.90%) Mac OS X
11 17 (4.63%) Windows 2000 Server
12 11 (3.00%) Ubuntu
13 10 (2.72%) Red Hat Enterprise Linux
14 8 (2.18%) Mac OS
15 6 (1.63%) CentOS
16 4 (1.09%) Android
17 3 (0.82%) Windows 2000
18 2 (0.54%) Windows Vista
19 1 (0.27%) Solaris
Processes & Methodologies
1 70 (19.07%) ITIL
2 33 (8.99%) Project Management
3 32 (8.72%) Mentoring
4 30 (8.17%) Problem Management
5 26 (7.08%) Disaster Recovery
6 21 (5.72%) Configuration Management
7 19 (5.18%) Performance Monitoring
8 17 (4.63%) Capacity Management
8 17 (4.63%) Migration
9 16 (4.36%) Business Continuity
10 15 (4.09%) Root Cause Analysis
11 14 (3.81%) Load Balancing
11 14 (3.81%) Service Management
12 13 (3.54%) Project Planning
13 12 (3.27%) Service Delivery
14 9 (2.45%) Coaching
14 9 (2.45%) Line Management
15 8 (2.18%) Digital Marketing
15 8 (2.18%) Incident Management
16 7 (1.91%) Network Design
Programming Languages
1 61 (16.62%) SQL
2 15 (4.09%) JavaScript
3 12 (3.27%) Perl
3 12 (3.27%) Python
3 12 (3.27%) Bash Shell
4 11 (3.00%) Ruby
4 11 (3.00%) Korn
4 11 (3.00%) PowerShell
5 5 (1.36%) VB
6 4 (1.09%) VBScript
6 4 (1.09%) C
7 2 (0.54%) C#
7 2 (0.54%) PHP
7 2 (0.54%) VB.NET
7 2 (0.54%) Shell Script
8 1 (0.27%) PL/SQL
8 1 (0.27%) C++
8 1 (0.27%) Java
Qualifications
1 68 (18.53%) Microsoft Certification
2 64 (17.44%) Cisco Certification
3 53 (14.44%) CCNA
3 53 (14.44%) MCSE
4 34 (9.26%) MCITP
4 34 (9.26%) Security Cleared
5 30 (8.17%) SC Cleared
6 28 (7.63%) MCP
7 19 (5.18%) CCNP
8 18 (4.90%) Degree
8 18 (4.90%) VMware Certified Professional (VCP)
9 15 (4.09%) DV Cleared
10 13 (3.54%) Citrix Certification
11 12 (3.27%) MCSA
12 10 (2.72%) CCIE
12 10 (2.72%) CCA
13 9 (2.45%) MCTS
14 6 (1.63%) ITIL Certification
15 5 (1.36%) A+ Certification
16 2 (0.54%) CCSE
Quality Assurance & Compliance
1 23 (6.27%) SLA
2 4 (1.09%) QA
2 4 (1.09%) PCI DSS
3 3 (0.82%) ISO/IEC 27001
4 2 (0.54%) ISO 9000
System Software
1 174 (47.41%) Active Directory
2 120 (32.70%) VMware Infrastructure
3 95 (25.89%) Hyper-V
4 43 (11.72%) XenApp
5 36 (9.81%) vSphere
6 25 (6.81%) VMware ESX
7 24 (6.54%) Terminal Services
8 23 (6.27%) XenDesktop
9 21 (5.72%) VMware ESXi
10 13 (3.54%) Microsoft App-V
11 8 (2.18%) vCloud
12 5 (1.36%) XenServer
13 3 (0.82%) ISA Server
13 3 (0.82%) VMware Workstation
13 3 (0.82%) Forefront TMG
14 1 (0.27%) UAG
14 1 (0.27%) Microsoft Virtual Server
14 1 (0.27%) VMware Server
Systems Management
1 34 (9.26%) SCCM
2 17 (4.63%) SCOM
3 11 (3.00%) EMC NetWorker
4 9 (2.45%) Backup Exec
5 5 (1.36%) EdgeSight
6 4 (1.09%) WSUS
7 3 (0.82%) NetBackup
8 2 (0.54%) AirWatch
8 2 (0.54%) Nagios
9 1 (0.27%) Systems Management Server (SMS)
9 1 (0.27%) Veritas Storage Foundation
9 1 (0.27%) HP Data Protector
9 1 (0.27%) Cisco UCCE
9 1 (0.27%) McAfee ePO
9 1 (0.27%) Cisco CUCM
9 1 (0.27%) Symantec Enterprise Vault
9 1 (0.27%) SCDPM
Vendors
1 189 (51.50%) VMware
2 180 (49.05%) Microsoft
3 107 (29.16%) Cisco
4 93 (25.34%) Citrix
5 39 (10.63%) HP
6 26 (7.08%) EMC
7 25 (6.81%) Juniper
8 24 (6.54%) AppSense
9 23 (6.27%) Apple
9 23 (6.27%) Avaya
10 22 (5.99%) NetApp
11 16 (4.36%) 3PAR
12 14 (3.81%) F5
12 14 (3.81%) MobileIron
13 12 (3.27%) Sun
14 11 (3.00%) Dell
14 11 (3.00%) StorageTek
14 11 (3.00%) Brocade
15 10 (2.72%) CheckPoint
16 9 (2.45%) NETGEAR
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 1 hour ago
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: 6 hours ago
Staines, Middlesex
Zorba Consulting Limited
Salary: £38k - 42k per year + Bonus + benefits
Posted: 10 hours ago
Epsom, Surrey
Think IT Recruitment
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday
Basingstoke, Hampshire
Connected IT
Salary: £30000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Senitor Associates
Salary: £35000 per annum
Posted: 3 days ago
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £27000 - £40000 per annum + Benefits
Posted: 4 days ago
Amersham, Buckinghamshire
Interact Consulting
Salary: 30-35k
Posted: 4 days ago
Reading, Berkshire
TEKsystems
Salary: £190 - £250 per annum
Posted: 4 days ago
Kent
Coal IT Services
Salary: From £35,000 to £42,000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £47000.00 per annum + Benefits are superb
Posted: 5 days ago
Surrey
Computer Futures
Salary: £35000 - £40000 per annum + Car
Posted: 6 days ago
Reigate
Capita - ITIN
Salary: £35000 - £40000 per annum + Benefits
Posted: 8 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 11 days ago
Sevenoaks
Pearson Whiffin
Salary: £30000 - £40000 per annum + Benefits
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Sevenoaks
Bluefire Consulting
Salary: £35000 - £40000 per annum + Benefits
Posted: 25 days ago