The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 255 266 221
Rank change year-on-year
+11 -45
Permanent jobs requiring a 3rd Line Support 211 184 244
As % of all permanent IT jobs located in the South East 0.90% 0.82% 1.00%
As % of the Job Titles category 0.95% 0.86% 1.05%
Number of salaries quoted 186 168 228
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £27,500 £29,000 £27,000
10% offered a salary of more than £45,000 £46,900 £43,700
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22242 21298 23170
As % of all permanent IT jobs located in the South East 94.75% 94.98% 95.37%
Number of salaries quoted 17796 17606 20023
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 24 April 2014.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey +28 57 £37,500 +15.38% 3
Hampshire +31 52 £30,000 -20.00% 1
Berkshire -26 39 £36,500 -2.01% 5
West Sussex +23 21 £31,000 -31.11%
Kent -4 16 £40,500 +35.00% 1
Oxfordshire -11 11 £37,000 +2.77%
Buckinghamshire -34 9 £38,000 +12.59%
Middlesex +11 6 £37,500 +36.36%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 320 (82.26%) Windows
2 209 (53.73%) Active Directory
3 206 (52.96%) Microsoft
4 196 (50.39%) Windows Server 2008
5 195 (50.13%) VMware
6 172 (44.22%) MS Exchange
7 144 (37.02%) Windows Server 2003
8 135 (34.70%) Firewall
9 133 (34.19%) MS Excel
10 118 (30.33%) Cisco
11 114 (29.31%) Citrix
12 112 (28.79%) Microsoft Certification
13 109 (28.02%) ITIL
14 107 (27.51%) VMware Infrastructure
15 102 (26.22%) Exchange Server 2010
16 94 (24.16%) Windows Server 2012
17 85 (21.85%) Exchange Server 2007
17 85 (21.85%) MCSE
18 84 (21.59%) DNS
19 79 (20.31%) SQL
20 76 (19.54%) SAN
21 71 (18.25%) Cisco Certification
22 67 (17.22%) SQL Server
23 64 (16.45%) Hyper-V
24 63 (16.20%) XenApp
25 61 (15.68%) MCITP
26 55 (14.14%) LAN
26 55 (14.14%) WAN
27 52 (13.37%) CCNA
28 51 (13.11%) TCP/IP

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 172 (44.22%) MS Exchange
2 102 (26.22%) Exchange Server 2010
3 85 (21.85%) Exchange Server 2007
4 50 (12.85%) Exchange Server 2013
5 49 (12.60%) Exchange Server 2003
6 43 (11.05%) IIS
7 36 (9.25%) SharePoint
8 34 (8.74%) Lync
9 9 (2.31%) Blackberry Enterprise Server
10 7 (1.80%) SharePoint 2010
11 6 (1.54%) Apache
12 5 (1.29%) NetWeaver
13 4 (1.03%) WebSphere
13 4 (1.03%) SharePoint Server
14 3 (0.77%) WebLogic
14 3 (0.77%) BizTalk Server
14 3 (0.77%) Exchange Server 2000
15 2 (0.51%) SharePoint 2013
15 2 (0.51%) Office Communications Server
15 2 (0.51%) Oracle Workflow
Applications
1 133 (34.19%) MS Excel
2 25 (6.43%) MS Office
3 2 (0.51%) PowerPivot
Business Applications
1 4 (1.03%) Remedy ITSM
1 4 (1.03%) assyst
2 1 (0.26%) SAP Oil and Gas
Cloud Services
1 18 (4.63%) Office 365
2 5 (1.29%) SaaS
3 3 (0.77%) PaaS
3 3 (0.77%) IaaS
4 2 (0.51%) Microsoft Azure
Communications & Networking
1 135 (34.70%) Firewall
2 84 (21.59%) DNS
3 76 (19.54%) SAN
4 55 (14.14%) LAN
4 55 (14.14%) WAN
5 51 (13.11%) TCP/IP
6 46 (11.83%) VPN
7 41 (10.54%) DHCP
8 20 (5.14%) VLAN
9 18 (4.63%) BGP
10 15 (3.86%) Cisco Nexus
11 14 (3.60%) MPLS
12 13 (3.34%) SSL
12 13 (3.34%) OSPF
12 13 (3.34%) NAS
13 12 (3.08%) Network Security
14 11 (2.83%) Wireless
15 10 (2.57%) Cisco ASA
16 9 (2.31%) BIG-IP
16 9 (2.31%) IPsec
Database & Business Intelligence
1 67 (17.22%) SQL Server
2 20 (5.14%) SQL Server 2008
3 18 (4.63%) SQL Server 2005
4 11 (2.83%) SQL Server 2000
5 6 (1.54%) Oracle Database
6 5 (1.29%) IDOL
6 5 (1.29%) DB2
6 5 (1.29%) MaxDB
7 4 (1.03%) EDRMS
8 3 (0.77%) Crystal Reports
8 3 (0.77%) SQL Server 2012
8 3 (0.77%) Relational Database
9 2 (0.51%) RDBMS
10 1 (0.26%) JasperReports
10 1 (0.26%) MySQL
Development Applications
1 2 (0.51%) Team Foundation Server
1 2 (0.51%) Oracle Forms
2 1 (0.26%) ClearCase
2 1 (0.26%) ClearQuest
General
1 30 (7.71%) Finance
2 27 (6.94%) Telecoms
3 10 (2.57%) Back Office
3 10 (2.57%) Legal
4 9 (2.31%) Retail
5 8 (2.06%) Marketing
6 4 (1.03%) Online Betting
6 4 (1.03%) Law
7 2 (0.51%) Manufacturing
7 2 (0.51%) Publishing
7 2 (0.51%) Electronics
8 1 (0.26%) French Language
Libraries, Frameworks & Software Standards
1 5 (1.29%) .NET
2 3 (0.77%) JSP
3 2 (0.51%) ASP.NET
3 2 (0.51%) RSS
4 1 (0.26%) Hibernate
4 1 (0.26%) Web Services
4 1 (0.26%) XML
4 1 (0.26%) CGI
4 1 (0.26%) .NET Framework
Miscellaneous
1 29 (7.46%) Clustering
2 10 (2.57%) Blackberry
2 10 (2.57%) Replication
3 6 (1.54%) Client/Server
4 5 (1.29%) iPhone
5 4 (1.03%) iPad
5 4 (1.03%) Mathematics
5 4 (1.03%) Statistics
6 3 (0.77%) Computer Science
6 3 (0.77%) Enterprise Storage
6 3 (0.77%) EqualLogic
6 3 (0.77%) Enterprise Software
7 2 (0.51%) iSeries
7 2 (0.51%) HP StorageWorks
7 2 (0.51%) Fat Client
7 2 (0.51%) Firmware
7 2 (0.51%) Thin Client
7 2 (0.51%) PKI
8 1 (0.26%) Cryptography
8 1 (0.26%) DTV
Operating Systems
1 320 (82.26%) Windows
2 196 (50.39%) Windows Server 2008
3 144 (37.02%) Windows Server 2003
4 94 (24.16%) Windows Server 2012
5 40 (10.28%) Linux
5 40 (10.28%) Windows 7
6 34 (8.74%) Windows 8
7 26 (6.68%) Windows XP
8 14 (3.60%) Windows 2000 Server
8 14 (3.60%) Windows Vista
8 14 (3.60%) UNIX
8 14 (3.60%) Windows 2000
9 9 (2.31%) Mac OS
10 7 (1.80%) Red Hat Enterprise Linux
11 5 (1.29%) Solaris
12 3 (0.77%) Android
12 3 (0.77%) Windows Phone
13 2 (0.51%) Mac OS X
Processes & Methodologies
1 109 (28.02%) ITIL
2 26 (6.68%) Disaster Recovery
3 25 (6.43%) Problem Management
4 20 (5.14%) Migration
5 17 (4.37%) Incident Management
6 14 (3.60%) Continuous Improvement
7 12 (3.08%) Service Delivery
8 11 (2.83%) Project Planning
9 10 (2.57%) Capacity Planning
9 10 (2.57%) Change Control
9 10 (2.57%) Business Intelligence
9 10 (2.57%) Service Management
9 10 (2.57%) Change Management
10 7 (1.80%) Root Cause Analysis
11 6 (1.54%) Technical Architecture
11 6 (1.54%) PRINCE2
12 5 (1.29%) Knowledge Management
12 5 (1.29%) Project Management
13 4 (1.03%) Software Deployment
13 4 (1.03%) Time Management
Programming Languages
1 79 (20.31%) SQL
2 21 (5.40%) PowerShell
3 8 (2.06%) Java
4 5 (1.29%) ABAP
5 4 (1.03%) Python
6 3 (0.77%) Bash Shell
7 2 (0.51%) Lua
7 2 (0.51%) Perl
7 2 (0.51%) C++
7 2 (0.51%) PL/SQL
8 1 (0.26%) Korn
8 1 (0.26%) Ruby
8 1 (0.26%) C
8 1 (0.26%) PHP
8 1 (0.26%) VB
8 1 (0.26%) Shell Script
Qualifications
1 112 (28.79%) Microsoft Certification
2 85 (21.85%) MCSE
3 71 (18.25%) Cisco Certification
4 61 (15.68%) MCITP
5 52 (13.37%) CCNA
6 35 (9.00%) Security Cleared
7 30 (7.71%) CCNP
7 30 (7.71%) MCSA
8 27 (6.94%) SC Cleared
9 25 (6.43%) VMware Certified Professional (VCP)
10 22 (5.66%) Citrix Certification
11 21 (5.40%) Degree
12 20 (5.14%) CCA
13 16 (4.11%) MCTS
14 13 (3.34%) MCP
15 10 (2.57%) DV Cleared
15 10 (2.57%) CCDP
16 6 (1.54%) JNCIP
17 5 (1.29%) ITIL Certification
17 5 (1.29%) SAP Certification
Quality Assurance & Compliance
1 42 (10.80%) SLA
2 2 (0.51%) QA
3 1 (0.26%) ISO/IEC 27001
System Software
1 209 (53.73%) Active Directory
2 107 (27.51%) VMware Infrastructure
3 64 (16.45%) Hyper-V
4 63 (16.20%) XenApp
5 47 (12.08%) XenDesktop
6 43 (11.05%) vSphere
7 28 (7.20%) Terminal Services
8 17 (4.37%) XenServer
9 16 (4.11%) VMware ESX
10 13 (3.34%) Forefront TMG
11 9 (2.31%) VMware ESXi
12 5 (1.29%) Microsoft App-V
13 4 (1.03%) VMware Server
13 4 (1.03%) ISA Server
14 3 (0.77%) VMware Workstation
14 3 (0.77%) Terminal Server
14 3 (0.77%) MetaFrame
14 3 (0.77%) NLBS
14 3 (0.77%) UAG
14 3 (0.77%) vCloud
Systems Management
1 50 (12.85%) Backup Exec
2 38 (9.77%) SCCM
3 35 (9.00%) SCOM
4 20 (5.14%) NetBackup
5 19 (4.88%) Norton AntiVirus
5 19 (4.88%) WSUS
6 10 (2.57%) SolarWinds Orion
7 9 (2.31%) Foglight
7 9 (2.31%) McAfee ePO
8 4 (1.03%) EMC NetWorker
9 2 (0.51%) HP SIM
9 2 (0.51%) WMI
10 1 (0.26%) Nagios
10 1 (0.26%) Systems Management Server (SMS)
10 1 (0.26%) Windows Storage Server
10 1 (0.26%) Cobbler
Vendors
1 206 (52.96%) Microsoft
2 195 (50.13%) VMware
3 118 (30.33%) Cisco
4 114 (29.31%) Citrix
5 49 (12.60%) HP
6 33 (8.48%) Symantec
7 25 (6.43%) Juniper
8 22 (5.66%) McAfee
9 19 (4.88%) SonicWALL
10 18 (4.63%) SolarWinds
11 17 (4.37%) IBM
11 17 (4.37%) F5
12 16 (4.11%) Veeam
12 16 (4.11%) Oracle
12 16 (4.11%) NetApp
13 14 (3.60%) Apple
13 14 (3.60%) Dell
14 13 (3.34%) EMC
14 13 (3.34%) CheckPoint
14 13 (3.34%) Veritas
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 11 hours ago
Woking
NuEPC Recruitment
Salary: £25000 - £28000 per annum
Posted: 12 hours ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £28000 - £32000 per annum + Benefits
Posted: 13 hours ago
Walton-On-Thames, Surrey
Premier Group Recruitment
Salary: £25000 - £35000 per annum + Bens
Posted: 15 hours ago
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Woking, Surrey
Roc Search
Salary: £30000 per annum
Posted: Yesterday
Woking
Capita - ITPS
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum
Posted: Yesterday
Windsor, Berkshire
Streamline Connections
Salary: £34000 - £38000 per annum + Bonus,Benefits
Posted: Yesterday
Kent
Tribeca Technology
Salary: Excellent
Posted: Yesterday
Windsor
Streamline Connections
Salary: £34000 - £38000 per annum + Bonus,Benefits
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £28000 - £29000 per annum + £1,200 DV allowance
Posted: 2 days ago
Dartford
IT HR
Salary: £25000 - £35000 per annum + Pension + Private Healthcare
Posted: 9 days ago
Kent
Bridge Recruitment UK Ltd
Salary: 32000-37500 Per Annum
Posted: 11 days ago
Newbury, Berkshire
Netteam Consultants Ltd
Salary: From £28,000 to £35,000 per annum + Car & Phone Allowance
Posted: 23 days ago
Kent
IT HR
Salary: £20000 - £35000 per annum + life insurance + pension
Posted: 23 days ago