The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 261 248 266
Rank change year-on-year
-13 +18
Permanent jobs requiring a 3rd Line Support 201 181 161
As % of all permanent IT jobs located in the South East 0.97% 0.86% 0.75%
As % of the Job Titles category 1.02% 0.91% 0.79%
Number of salaries quoted 167 160 142
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £29,000 £27,500 £30,000
10% offered a salary of more than £47,500 £46,000 £50,000
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19734 19921 20359
As % of all permanent IT jobs located in the South East 95.26% 94.67% 95.09%
Number of salaries quoted 16101 15760 17290
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 2 March 2015.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +32 66 £43,000 +5.52% 6
Surrey +3 54 £37,500 - 6
Hampshire -7 36 £37,000 +14.72% 5
Buckinghamshire +12 20 £40,000 +1.26% 3
West Sussex -5 13 £40,000 +6.66%
Oxfordshire +3 6 £28,500 -18.57% 3
Kent +4 4 £31,000 -4.61% 1
Middlesex +2 2 £37,500 -3.22%
Sussex - 2 £26,000 -
East Sussex - 1 £45,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 2 March 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 313 (72.29%) Windows
2 217 (50.12%) VMware
3 210 (48.50%) Microsoft
4 202 (46.65%) Active Directory
5 141 (32.56%) Firewall
6 137 (31.64%) MS Exchange
7 127 (29.33%) Windows Server 2008
8 124 (28.64%) SQL
9 123 (28.41%) VMware Infrastructure
10 119 (27.48%) Cisco
11 114 (26.33%) Citrix
11 114 (26.33%) MS Excel
12 107 (24.71%) SAN
13 101 (23.33%) Windows Server 2003
14 97 (22.40%) SQL Server
15 92 (21.25%) ITIL
16 80 (18.48%) Microsoft Certification
17 77 (17.78%) WAN
18 76 (17.55%) LAN
19 75 (17.32%) DNS
20 71 (16.40%) Windows Server 2012
21 68 (15.70%) Hyper-V
21 68 (15.70%) TCP/IP
21 68 (15.70%) MCSE
22 67 (15.47%) IIS
22 67 (15.47%) Cisco Certification
23 62 (14.32%) vSphere
24 59 (13.63%) Security Cleared
25 58 (13.39%) Exchange Server 2010
26 55 (12.70%) DHCP

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 2 March 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 137 (31.64%) MS Exchange
2 67 (15.47%) IIS
3 58 (13.39%) Exchange Server 2010
4 52 (12.01%) SharePoint
5 48 (11.09%) Exchange Server 2013
6 46 (10.62%) Exchange Server 2007
7 31 (7.16%) Lync
7 31 (7.16%) Exchange Server 2003
8 16 (3.70%) Apache
9 14 (3.23%) SharePoint 2010
10 12 (2.77%) CMS
11 8 (1.85%) Tomcat
12 7 (1.62%) Live Communications Server
13 5 (1.15%) IBM Notes
13 5 (1.15%) Lotus Domino
14 4 (0.92%) SharePoint Server
15 3 (0.69%) Documentum
15 3 (0.69%) Blackberry Enterprise Server
15 3 (0.69%) Quickr
15 3 (0.69%) Moodle
Applications
1 114 (26.33%) MS Excel
2 45 (10.39%) MS Office
3 8 (1.85%) MS Visio
4 1 (0.23%) MS PowerPoint
Business Applications
1 5 (1.15%) Retail-J
2 4 (0.92%) Oracle Cash Management
2 4 (0.92%) Dynamics NAV
2 4 (0.92%) Dynamics CRM
3 1 (0.23%) Dynamics GP
Cloud Services
1 36 (8.31%) Office 365
2 8 (1.85%) SaaS
3 4 (0.92%) PaaS
3 4 (0.92%) Microsoft Azure
4 2 (0.46%) IaaS
Communications & Networking
1 141 (32.56%) Firewall
2 107 (24.71%) SAN
3 77 (17.78%) WAN
4 76 (17.55%) LAN
5 75 (17.32%) DNS
6 68 (15.70%) TCP/IP
7 55 (12.70%) DHCP
8 45 (10.39%) VPN
9 42 (9.70%) NAS
10 33 (7.62%) Cisco ASA
11 29 (6.70%) SSL
12 20 (4.62%) VoIP
13 17 (3.93%) Network Security
14 15 (3.46%) IPsec
15 13 (3.00%) MPLS
16 12 (2.77%) OSPF
16 12 (2.77%) BGP
16 12 (2.77%) iSCSI
16 12 (2.77%) Fibre Channel
17 10 (2.31%) Wi-Fi
Database & Business Intelligence
1 97 (22.40%) SQL Server
2 19 (4.39%) SQL Server 2008
3 18 (4.16%) SQL Server 2005
4 16 (3.70%) SQL Server 2000
5 14 (3.23%) EDRMS
5 14 (3.23%) IDOL
5 14 (3.23%) Oracle Reports
6 12 (2.77%) Crystal Reports
7 9 (2.08%) MS Access
8 3 (0.69%) MySQL
8 3 (0.69%) SQL Server 2012
Development Applications
1 1 (0.23%) Subversion
1 1 (0.23%) Team Foundation Server
General
1 30 (6.93%) Finance
2 29 (6.70%) Telecoms
3 17 (3.93%) Retail
4 12 (2.77%) Law
5 2 (0.46%) Legal
5 2 (0.46%) Manufacturing
5 2 (0.46%) Financial Institution
6 1 (0.23%) Automotive
6 1 (0.23%) Advertising
6 1 (0.23%) Publishing
6 1 (0.23%) Games
6 1 (0.23%) Marketing
Libraries, Frameworks & Software Standards
1 15 (3.46%) .NET
2 14 (3.23%) HTML
2 14 (3.23%) CSS
3 13 (3.00%) ASP.NET
4 12 (2.77%) Ajax
5 6 (1.39%) WSE
6 2 (0.46%) Regular Expression
6 2 (0.46%) JTAPI
6 2 (0.46%) Web Services
6 2 (0.46%) XML
7 1 (0.23%) WAP
7 1 (0.23%) Middleware
7 1 (0.23%) VXML
7 1 (0.23%) COM
7 1 (0.23%) .NET Framework
Miscellaneous
1 40 (9.24%) Analytical Skills
2 23 (5.31%) Statistics
3 17 (3.93%) Clustering
4 14 (3.23%) Thin Client
4 14 (3.23%) Blackberry
4 14 (3.23%) Fat Client
4 14 (3.23%) Enterprise Storage
5 13 (3.00%) Replication
6 8 (1.85%) IVR
7 7 (1.62%) CLARiiON
8 5 (1.15%) Management Information System
9 4 (0.92%) PKI
9 4 (0.92%) EPoS
10 3 (0.69%) CMDB
10 3 (0.69%) VLE
11 2 (0.46%) Client/Server
11 2 (0.46%) User Experience
12 1 (0.23%) Wiki
12 1 (0.23%) Enterprise Software
12 1 (0.23%) PMI
Operating Systems
1 313 (72.29%) Windows
2 127 (29.33%) Windows Server 2008
3 101 (23.33%) Windows Server 2003
4 71 (16.40%) Windows Server 2012
5 52 (12.01%) Linux
6 44 (10.16%) Windows 7
7 38 (8.78%) Windows XP
8 18 (4.16%) Red Hat Enterprise Linux
9 16 (3.70%) Windows 8
10 14 (3.23%) CentOS
11 10 (2.31%) UNIX
12 9 (2.08%) Windows 2000
13 4 (0.92%) Windows Vista
13 4 (0.92%) Apple iOS
14 2 (0.46%) Windows Phone
14 2 (0.46%) Mac OS
14 2 (0.46%) AIX
14 2 (0.46%) HPUX
14 2 (0.46%) Solaris
15 1 (0.23%) Android
Processes & Methodologies
1 92 (21.25%) ITIL
2 31 (7.16%) Incident Management
3 28 (6.47%) Mentoring
4 24 (5.54%) Disaster Recovery
5 19 (4.39%) Configuration Management
6 18 (4.16%) Coaching
7 17 (3.93%) Change Management
8 16 (3.70%) Root Cause Analysis
8 16 (3.70%) Time Management
9 15 (3.46%) Technical Architecture
9 15 (3.46%) Load Balancing
10 14 (3.23%) Problem Management
10 14 (3.23%) Kalman Filter
11 13 (3.00%) Performance Monitoring
11 13 (3.00%) Capacity Management
11 13 (3.00%) Business Intelligence
12 10 (2.31%) Project Management
12 10 (2.31%) E-Commerce
13 9 (2.08%) Capacity Planning
14 7 (1.62%) Network Management
Programming Languages
1 124 (28.64%) SQL
2 40 (9.24%) PowerShell
3 24 (5.54%) Java
4 13 (3.00%) VBScript
5 12 (2.77%) T-SQL
6 9 (2.08%) VB
7 6 (1.39%) Shell Script
8 3 (0.69%) C
8 3 (0.69%) C++
9 2 (0.46%) JavaScript
9 2 (0.46%) Perl
9 2 (0.46%) PHP
9 2 (0.46%) AWK
9 2 (0.46%) Korn
9 2 (0.46%) sed
9 2 (0.46%) Python
10 1 (0.23%) VB.NET
Qualifications
1 80 (18.48%) Microsoft Certification
2 68 (15.70%) MCSE
3 67 (15.47%) Cisco Certification
4 59 (13.63%) Security Cleared
5 48 (11.09%) CCNA
6 47 (10.85%) SC Cleared
7 36 (8.31%) MCSA
8 34 (7.85%) DV Cleared
9 32 (7.39%) VMware Certified Professional (VCP)
9 32 (7.39%) CCNP
10 30 (6.93%) MCITP
11 26 (6.00%) Degree
12 19 (4.39%) MCP
13 14 (3.23%) CCIE
13 14 (3.23%) Citrix Certification
14 12 (2.77%) CCA
15 10 (2.31%) ITIL Certification
16 9 (2.08%) VCP4
16 9 (2.08%) JNCIA
17 7 (1.62%) CCSE
Quality Assurance & Compliance
1 26 (6.00%) SLA
2 6 (1.39%) Sarbanes-Oxley
2 6 (1.39%) PCI DSS
3 4 (0.92%) ISO/IEC 27001
4 1 (0.23%) QA
System Software
1 202 (46.65%) Active Directory
2 123 (28.41%) VMware Infrastructure
3 68 (15.70%) Hyper-V
4 62 (14.32%) vSphere
5 50 (11.55%) XenApp
6 28 (6.47%) VMware ESX
7 24 (5.54%) XenDesktop
7 24 (5.54%) vCloud
8 23 (5.31%) VMware ESXi
9 20 (4.62%) ISA Server
10 16 (3.70%) Terminal Services
11 10 (2.31%) VMware Server
12 7 (1.62%) Microsoft App-V
13 6 (1.39%) Forefront TMG
13 6 (1.39%) XenServer
14 3 (0.69%) Firmware
15 2 (0.46%) Microsoft Virtual Server
16 1 (0.23%) Terminal Server
16 1 (0.23%) MetaFrame
Systems Management
1 44 (10.16%) SCCM
2 24 (5.54%) NetBackup
3 21 (4.85%) SCOM
4 12 (2.77%) Systems Management Server (SMS)
4 12 (2.77%) EMC NetWorker
5 9 (2.08%) Veritas Storage Foundation
6 8 (1.85%) Netcool
7 7 (1.62%) OpenView Configuration Management
7 7 (1.62%) Unicenter
7 7 (1.62%) ARCserve
8 6 (1.39%) Backup Exec
8 6 (1.39%) EdgeSight
9 5 (1.15%) Symantec Enterprise Vault
9 5 (1.15%) WSUS
10 3 (0.69%) Cisco CUCM
11 2 (0.46%) SCVMM
12 1 (0.23%) SolarWinds Orion
12 1 (0.23%) Red Hat Satellite
12 1 (0.23%) Legato
12 1 (0.23%) Tivoli
Vendors
1 217 (50.12%) VMware
2 210 (48.50%) Microsoft
3 119 (27.48%) Cisco
4 114 (26.33%) Citrix
5 44 (10.16%) Oracle
6 43 (9.93%) Juniper
7 42 (9.70%) HP
8 34 (7.85%) F5
9 33 (7.62%) EMC
10 28 (6.47%) CheckPoint
11 25 (5.77%) Veritas
12 21 (4.85%) Meridio
13 14 (3.23%) Websense
14 13 (3.00%) Brocade
14 13 (3.00%) McAfee
15 12 (2.77%) Sun
15 12 (2.77%) StorageTek
16 11 (2.54%) Symantec
17 10 (2.31%) Dell
18 8 (1.85%) Genesys
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £40,000 to £55,000 per annum + bonus + excellent benefits
Posted: 6 hours ago
Hampshire
Tank Recruitment
Salary: £40000 - £55000 per annum
Posted: 7 hours ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 22 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Abingdon
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 3 days ago
Maidenhead, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 3 days ago
Guildford
NFP Group Ltd
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
FIRST POINT IT RESOURCING
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 3 days ago
Newbury, Berkshire
Imperative People
Salary: £40000.00 - £48000.00 per annum + pen,health
Posted: 4 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 4 days ago
Kent
IntaPeople
Salary: Competitive
Posted: 5 days ago
Leatherhead, Surrey
Sanderson
Salary: £35000.00 - £45000.00 per annum + excellent benefits
Posted: 5 days ago
Woking
Lawrence Harvey
Salary: £35000.00 - £38000.00 per annum + Pension
Posted: 5 days ago
Winchester, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Hampshire
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Excellent Benefits
Posted: 6 days ago
Southampton, Hampshire
Experis Ltd
Salary: £36000.00 - £40000.00 per annum
Posted: 6 days ago
Oxford
Computer Futures
Salary: £35000 - £36000 per annum + competitive
Posted: 14 days ago
Milton Keynes
Blue Town Online
Salary: Grade 6
Posted: 21 days ago
Milton Keynes
NFP Group Ltd
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 24 days ago
Guildford
NFP Group Ltd
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 24 days ago