The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 248 256 267
Rank change year-on-year
+8 +11
Permanent jobs requiring a 3rd Line Support 210 181 187
As % of all permanent IT jobs located in the South East 0.97% 0.85% 0.81%
As % of the Job Titles category 1.02% 0.90% 0.85%
Number of salaries quoted 170 138 173
Average salary £37,500 £37,000 £32,500
Average salary % change year-on-year
+1.35% +13.84%
90% offered a salary of more than £30,350 £30,000 £27,500
10% offered a salary of more than £47,500 £50,000 £45,000
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20563 20090 21958
As % of all permanent IT jobs located in the South East 95.45% 94.87% 95.42%
Number of salaries quoted 16586 16149 19149
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 24 December 2014.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +19 71 £40,750 +10.88% 8
Surrey -6 47 £37,500 +1.35% 3
Hampshire -24 29 £33,750 -10.00% 6
Buckinghamshire +6 23 £27,500 -18.51% 3
Kent -1 13 £37,500 +25.00% 2
Oxfordshire +10 10 £37,500 -10.71%
West Sussex +4 9 £40,000 +5.26% 2
East Sussex 0 8 £47,500 -
Middlesex +6 2 £37,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 329 (78.52%) Windows
2 221 (52.74%) Microsoft
3 217 (51.79%) Active Directory
4 208 (49.64%) VMware
5 166 (39.62%) Windows Server 2008
6 146 (34.84%) Firewall
7 144 (34.37%) MS Exchange
8 135 (32.22%) SQL
9 132 (31.50%) Citrix
10 124 (29.59%) MS Excel
11 121 (28.88%) Cisco
11 121 (28.88%) Windows Server 2003
12 118 (28.16%) VMware Infrastructure
13 105 (25.06%) ITIL
14 104 (24.82%) SQL Server
15 101 (24.11%) SAN
16 88 (21.00%) DNS
16 88 (21.00%) Microsoft Certification
17 84 (20.05%) Windows Server 2012
18 81 (19.33%) TCP/IP
19 76 (18.14%) WAN
19 76 (18.14%) Cisco Certification
20 73 (17.42%) LAN
21 70 (16.71%) MCSE
22 69 (16.47%) Exchange Server 2010
23 64 (15.27%) Hyper-V
24 63 (15.04%) IIS
25 62 (14.80%) Exchange Server 2007
25 62 (14.80%) Security Cleared
26 61 (14.56%) DHCP

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 144 (34.37%) MS Exchange
2 69 (16.47%) Exchange Server 2010
3 63 (15.04%) IIS
4 62 (14.80%) Exchange Server 2007
5 54 (12.89%) Exchange Server 2013
6 52 (12.41%) SharePoint
7 40 (9.55%) Exchange Server 2003
8 30 (7.16%) Lync
9 23 (5.49%) Apache
10 19 (4.53%) SharePoint 2010
11 10 (2.39%) CMS
12 9 (2.15%) Live Communications Server
13 8 (1.91%) Tomcat
14 7 (1.67%) Documentum
15 4 (0.95%) Oracle Workflow
16 3 (0.72%) SharePoint Server
16 3 (0.72%) Moodle
16 3 (0.72%) SharePoint 2013
17 2 (0.48%) Office Communications Server
17 2 (0.48%) WebSphere
Applications
1 124 (29.59%) MS Excel
2 45 (10.74%) MS Office
3 8 (1.91%) MS Visio
4 1 (0.24%) MS PowerPoint
Business Applications
1 5 (1.19%) Retail-J
2 4 (0.95%) Oracle Cash Management
3 2 (0.48%) Dynamics NAV
3 2 (0.48%) Dynamics CRM
Cloud Services
1 35 (8.35%) Office 365
2 6 (1.43%) PaaS
3 5 (1.19%) SaaS
4 3 (0.72%) Microsoft Azure
4 3 (0.72%) IaaS
5 2 (0.48%) Cloud Computing
Communications & Networking
1 146 (34.84%) Firewall
2 101 (24.11%) SAN
3 88 (21.00%) DNS
4 81 (19.33%) TCP/IP
5 76 (18.14%) WAN
6 73 (17.42%) LAN
7 61 (14.56%) DHCP
8 53 (12.65%) VPN
9 34 (8.11%) Cisco ASA
10 26 (6.21%) SSL
11 25 (5.97%) NAS
12 23 (5.49%) Network Security
13 22 (5.25%) VoIP
14 21 (5.01%) MPLS
15 17 (4.06%) OSPF
15 17 (4.06%) BGP
16 12 (2.86%) IPsec
17 10 (2.39%) SNMP
17 10 (2.39%) VLAN
18 9 (2.15%) Wi-Fi
Database & Business Intelligence
1 104 (24.82%) SQL Server
2 17 (4.06%) EDRMS
2 17 (4.06%) IDOL
3 14 (3.34%) SQL Server 2005
3 14 (3.34%) SQL Server 2008
4 13 (3.10%) SQL Server 2000
5 12 (2.86%) Oracle Reports
6 11 (2.63%) MS Access
7 10 (2.39%) Crystal Reports
8 3 (0.72%) SQL Server 2012
9 2 (0.48%) MySQL
10 1 (0.24%) Big Data
Development Applications
1 5 (1.19%) MSI
2 2 (0.48%) Team Foundation Server
3 1 (0.24%) VSS/SourceSafe
3 1 (0.24%) Subversion
General
1 24 (5.73%) Finance
2 23 (5.49%) Telecoms
3 22 (5.25%) Retail
4 4 (0.95%) Law
5 2 (0.48%) Legal
5 2 (0.48%) Manufacturing
6 1 (0.24%) Advertising
6 1 (0.24%) Games
6 1 (0.24%) Automotive
6 1 (0.24%) Financial Institution
6 1 (0.24%) Back Office
Libraries, Frameworks & Software Standards
1 16 (3.82%) .NET
2 15 (3.58%) ASP.NET
3 11 (2.63%) CSS
3 11 (2.63%) HTML
4 10 (2.39%) Ajax
5 9 (2.15%) WSE
6 2 (0.48%) Regular Expression
6 2 (0.48%) JTAPI
6 2 (0.48%) Web Services
6 2 (0.48%) XML
7 1 (0.24%) WAP
7 1 (0.24%) SAML
Miscellaneous
1 33 (7.88%) Analytical Skills
2 25 (5.97%) Statistics
3 15 (3.58%) Fat Client
3 15 (3.58%) Thin Client
4 13 (3.10%) Clustering
5 9 (2.15%) Blackberry
6 8 (1.91%) Enterprise Storage
7 7 (1.67%) CLARiiON
8 6 (1.43%) Replication
9 5 (1.19%) EPoS
10 3 (0.72%) Management Information System
10 3 (0.72%) VLE
10 3 (0.72%) PKI
10 3 (0.72%) CMDB
10 3 (0.72%) User Experience
11 2 (0.48%) Enterprise Software
11 2 (0.48%) Wiki
12 1 (0.24%) Visualisation
12 1 (0.24%) PDA
12 1 (0.24%) AS400
Operating Systems
1 329 (78.52%) Windows
2 166 (39.62%) Windows Server 2008
3 121 (28.88%) Windows Server 2003
4 84 (20.05%) Windows Server 2012
5 50 (11.93%) Windows 7
6 45 (10.74%) Linux
7 37 (8.83%) Windows XP
8 17 (4.06%) Windows 8
9 16 (3.82%) Red Hat Enterprise Linux
10 14 (3.34%) CentOS
11 11 (2.63%) UNIX
12 9 (2.15%) Windows 2000
13 6 (1.43%) Solaris
14 4 (0.95%) Debian
14 4 (0.95%) Ubuntu
14 4 (0.95%) Apple iOS
15 2 (0.48%) Windows 2000 Server
15 2 (0.48%) AIX
15 2 (0.48%) HPUX
16 1 (0.24%) Mac OS X
Processes & Methodologies
1 105 (25.06%) ITIL
2 39 (9.31%) Incident Management
3 30 (7.16%) Mentoring
4 22 (5.25%) Coaching
5 21 (5.01%) Load Balancing
6 19 (4.53%) Disaster Recovery
7 17 (4.06%) Change Management
8 16 (3.82%) Service Delivery
8 16 (3.82%) Configuration Management
8 16 (3.82%) Project Management
9 15 (3.58%) Capacity Planning
10 14 (3.34%) Kalman Filter
10 14 (3.34%) Problem Management
11 13 (3.10%) Capacity Management
12 12 (2.86%) Time Management
12 12 (2.86%) Supplier Management
12 12 (2.86%) Service Management
13 11 (2.63%) Technical Architecture
14 10 (2.39%) E-Commerce
14 10 (2.39%) Business Intelligence
Programming Languages
1 135 (32.22%) SQL
2 46 (10.98%) PowerShell
3 23 (5.49%) Java
4 16 (3.82%) VBScript
5 10 (2.39%) VB
5 10 (2.39%) T-SQL
6 9 (2.15%) Shell Script
7 4 (0.95%) C++
8 3 (0.72%) PHP
9 2 (0.48%) sed
9 2 (0.48%) AWK
9 2 (0.48%) Korn
9 2 (0.48%) Python
9 2 (0.48%) Perl
9 2 (0.48%) C
10 1 (0.24%) C#
10 1 (0.24%) JavaScript
Qualifications
1 88 (21.00%) Microsoft Certification
2 76 (18.14%) Cisco Certification
3 70 (16.71%) MCSE
4 62 (14.80%) Security Cleared
5 54 (12.89%) CCNA
6 53 (12.65%) SC Cleared
7 39 (9.31%) DV Cleared
8 33 (7.88%) CCNP
9 31 (7.40%) MCSA
10 29 (6.92%) MCITP
10 29 (6.92%) VMware Certified Professional (VCP)
11 23 (5.49%) Degree
12 17 (4.06%) MCP
13 15 (3.58%) CCIE
14 14 (3.34%) CCA
14 14 (3.34%) Citrix Certification
15 12 (2.86%) ITIL Certification
15 12 (2.86%) JNCIA
16 9 (2.15%) MCTS
16 9 (2.15%) CCSA
Quality Assurance & Compliance
1 37 (8.83%) SLA
2 9 (2.15%) ISO/IEC 27001
3 6 (1.43%) Sarbanes-Oxley
3 6 (1.43%) PCI DSS
4 1 (0.24%) ISO 9000
4 1 (0.24%) QA
System Software
1 217 (51.79%) Active Directory
2 118 (28.16%) VMware Infrastructure
3 64 (15.27%) Hyper-V
4 54 (12.89%) XenApp
5 53 (12.65%) vSphere
6 24 (5.73%) ISA Server
6 24 (5.73%) VMware ESX
7 20 (4.77%) XenDesktop
7 20 (4.77%) VMware ESXi
8 19 (4.53%) Terminal Services
9 15 (3.58%) vCloud
10 10 (2.39%) Forefront TMG
10 10 (2.39%) VMware Server
11 9 (2.15%) XenServer
12 5 (1.19%) Microsoft App-V
13 3 (0.72%) Microsoft Virtual Server
14 2 (0.48%) Xen
14 2 (0.48%) Firmware
14 2 (0.48%) UAG
15 1 (0.24%) Terminal Server
Systems Management
1 47 (11.22%) SCCM
2 28 (6.68%) NetBackup
3 23 (5.49%) SCOM
4 18 (4.30%) Systems Management Server (SMS)
5 13 (3.10%) Backup Exec
6 10 (2.39%) Netcool
7 9 (2.15%) OpenView Configuration Management
7 9 (2.15%) Unicenter
7 9 (2.15%) Veritas Storage Foundation
8 7 (1.67%) WSUS
8 7 (1.67%) ARCserve
9 6 (1.43%) Norton AntiVirus
9 6 (1.43%) EMC NetWorker
10 5 (1.19%) Symantec Enterprise Vault
11 4 (0.95%) EdgeSight
12 3 (0.72%) SolarWinds Orion
13 2 (0.48%) Cisco CUCM
13 2 (0.48%) SCVMM
14 1 (0.24%) Legato
14 1 (0.24%) Tivoli
Vendors
1 221 (52.74%) Microsoft
2 208 (49.64%) VMware
3 132 (31.50%) Citrix
4 121 (28.88%) Cisco
5 54 (12.89%) Juniper
6 46 (10.98%) Oracle
7 36 (8.59%) HP
8 34 (8.11%) F5
9 32 (7.64%) CheckPoint
10 29 (6.92%) EMC
11 27 (6.44%) Veritas
12 26 (6.21%) Meridio
13 16 (3.82%) Symantec
14 13 (3.10%) Fortinet
14 13 (3.10%) Dell
15 12 (2.86%) McAfee
15 12 (2.86%) Websense
16 10 (2.39%) Fujitsu
16 10 (2.39%) SolarWinds
17 8 (1.91%) NetApp
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 3 days ago
Gatwick, West Sussex
Complete Tech Limited
Salary: From £38,000 to £42,000 per annum + On-Call + Benefits
Posted: 3 days ago
Woking, Surrey
Edge Specialist Recruitment
Salary: Great bens
Posted: 3 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 3 days ago
Fareham, Hampshire
Roc Search
Salary: £28000 - £32000 per annum + + Benefits
Posted: 4 days ago
Reading, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 4 days ago
Hampshire
Tank Recruitment
Salary: £40000 - £55000 per annum
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 4 days ago
Sunbury-On-Thames, Middlesex
Senitor Associates
Salary: £30000 - £35000 per annum + Benefts package
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 4 days ago
Gatwick
Hays IT - Uk Posting account
Salary: £38000.00 - £42000.00 per annum + Excellent Benefits
Posted: 5 days ago
Berkshire
Millshill Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 5 days ago
Hampshire
Millshill Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 5 days ago
Milton Keynes
Blue Town Online
Salary: Grade 6
Posted: 5 days ago
Hampshire
IT Talent Solutions
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 7 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: Up to £35,000 per annum
Posted: 9 days ago
Newbury, Berkshire
Webrecruit
Salary: Up to £27,000 per annum Plus Performance Related Bonus
Posted: 9 days ago
Bracknell
Venturi
Salary: £30000.00 - £40000.00 per annum + benefits & bonus
Posted: 10 days ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £40,000 to £42,000 per annum Bonus Pension healthcare and trainin
Posted: 10 days ago