The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 251 240 282
Rank change year-on-year
-11 +42
Permanent jobs requiring a 3rd Line Support 194 174 170
As % of all permanent IT jobs located in the South East 0.95% 0.86% 0.77%
As % of the Job Titles category 0.99% 0.91% 0.80%
Number of salaries quoted 157 145 155
Average salary £37,500 £37,500 £32,500
Average salary % change year-on-year
- +15.38%
90% offered a salary of more than £30,000 £27,500 £28,500
10% offered a salary of more than £47,500 £46,600 £47,500
UK excluding London average salary £35,000 £33,500 £32,620
% change year-on-year
+4.47% +2.69%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19529 19154 21142
As % of all permanent IT jobs located in the South East 95.58% 94.65% 95.17%
Number of salaries quoted 15938 15316 18330
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 29 January 2015.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +13 65 £40,250 +8.78% 9
Surrey -9 46 £35,000 - 10
Hampshire -31 33 £35,000 -6.66% 8
Buckinghamshire +8 17 £40,000 +1.26% 3
West Sussex -2 13 £40,000 +5.26% 1
Oxfordshire +1 8 £28,500 -28.30%
Kent -1 8 £35,500 +9.23%
East Sussex -14 4 £45,000 -
Middlesex +12 2 £37,500 -3.22%
Sussex - 2 £26,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 January 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 322 (75.94%) Windows
2 223 (52.59%) Microsoft
3 211 (49.76%) VMware
4 208 (49.06%) Active Directory
5 144 (33.96%) Windows Server 2008
6 143 (33.73%) Firewall
7 142 (33.49%) MS Exchange
8 129 (30.42%) MS Excel
9 127 (29.95%) SQL
10 123 (29.01%) Citrix
11 118 (27.83%) VMware Infrastructure
12 116 (27.36%) Cisco
13 110 (25.94%) Windows Server 2003
14 105 (24.76%) SQL Server
15 104 (24.53%) SAN
16 97 (22.88%) ITIL
17 92 (21.70%) Microsoft Certification
18 78 (18.40%) DNS
19 76 (17.92%) TCP/IP
19 76 (17.92%) MCSE
19 76 (17.92%) Cisco Certification
19 76 (17.92%) Windows Server 2012
20 74 (17.45%) WAN
21 72 (16.98%) LAN
22 67 (15.80%) IIS
23 64 (15.09%) Exchange Server 2010
24 59 (13.92%) Security Cleared
25 57 (13.44%) Hyper-V
26 56 (13.21%) vSphere
26 56 (13.21%) Exchange Server 2007

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 January 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 142 (33.49%) MS Exchange
2 67 (15.80%) IIS
3 64 (15.09%) Exchange Server 2010
4 56 (13.21%) Exchange Server 2007
5 55 (12.97%) SharePoint
5 55 (12.97%) Exchange Server 2013
6 38 (8.96%) Exchange Server 2003
7 35 (8.25%) Lync
8 21 (4.95%) Apache
9 17 (4.01%) SharePoint 2010
10 12 (2.83%) CMS
11 9 (2.12%) Live Communications Server
12 8 (1.89%) Tomcat
13 5 (1.18%) Documentum
14 4 (0.94%) SharePoint Server
15 3 (0.71%) Moodle
15 3 (0.71%) Office Communications Server
16 2 (0.47%) WebSphere
16 2 (0.47%) SharePoint 2013
16 2 (0.47%) IBM HTTP Server
Applications
1 129 (30.42%) MS Excel
2 48 (11.32%) MS Office
3 8 (1.89%) MS Visio
4 2 (0.47%) MS PowerPoint
Business Applications
1 5 (1.18%) Retail-J
2 4 (0.94%) Dynamics NAV
2 4 (0.94%) Dynamics CRM
2 4 (0.94%) Oracle Cash Management
3 1 (0.24%) Dynamics GP
Cloud Services
1 38 (8.96%) Office 365
2 8 (1.89%) SaaS
3 4 (0.94%) Microsoft Azure
3 4 (0.94%) PaaS
4 2 (0.47%) IaaS
5 1 (0.24%) Cloud Computing
Communications & Networking
1 143 (33.73%) Firewall
2 104 (24.53%) SAN
3 78 (18.40%) DNS
4 76 (17.92%) TCP/IP
5 74 (17.45%) WAN
6 72 (16.98%) LAN
7 56 (13.21%) DHCP
8 49 (11.56%) VPN
9 33 (7.78%) NAS
10 31 (7.31%) Cisco ASA
11 28 (6.60%) SSL
12 24 (5.66%) VoIP
13 20 (4.72%) Network Security
14 19 (4.48%) MPLS
15 15 (3.54%) OSPF
15 15 (3.54%) BGP
16 14 (3.30%) IPsec
17 9 (2.12%) Wi-Fi
17 9 (2.12%) Fibre Channel
18 8 (1.89%) SHDSL
Database & Business Intelligence
1 105 (24.76%) SQL Server
2 18 (4.25%) IDOL
3 17 (4.01%) EDRMS
3 17 (4.01%) SQL Server 2008
4 16 (3.77%) SQL Server 2005
5 15 (3.54%) SQL Server 2000
6 14 (3.30%) Oracle Reports
7 12 (2.83%) Crystal Reports
8 11 (2.59%) MS Access
9 3 (0.71%) MySQL
9 3 (0.71%) SQL Server 2012
10 1 (0.24%) Big Data
Development Applications
1 2 (0.47%) Team Foundation Server
2 1 (0.24%) VSS/SourceSafe
2 1 (0.24%) Subversion
General
1 27 (6.37%) Telecoms
2 25 (5.90%) Finance
3 19 (4.48%) Retail
4 5 (1.18%) Law
5 2 (0.47%) Legal
5 2 (0.47%) Manufacturing
5 2 (0.47%) Financial Institution
6 1 (0.24%) Games
6 1 (0.24%) Advertising
6 1 (0.24%) Automotive
Libraries, Frameworks & Software Standards
1 14 (3.30%) .NET
2 13 (3.07%) HTML
2 13 (3.07%) CSS
3 12 (2.83%) Ajax
3 12 (2.83%) ASP.NET
4 9 (2.12%) WSE
5 2 (0.47%) Regular Expression
5 2 (0.47%) JTAPI
5 2 (0.47%) Web Services
5 2 (0.47%) XML
6 1 (0.24%) WAP
6 1 (0.24%) COM
Miscellaneous
1 39 (9.20%) Analytical Skills
2 26 (6.13%) Statistics
3 16 (3.77%) Fat Client
3 16 (3.77%) Thin Client
4 15 (3.54%) Clustering
5 12 (2.83%) Blackberry
6 11 (2.59%) Enterprise Storage
7 9 (2.12%) Replication
8 7 (1.65%) CLARiiON
9 4 (0.94%) EPoS
10 3 (0.71%) VLE
10 3 (0.71%) IVR
10 3 (0.71%) Management Information System
10 3 (0.71%) User Experience
10 3 (0.71%) CMDB
10 3 (0.71%) PKI
11 2 (0.47%) Wiki
11 2 (0.47%) Enterprise Software
11 2 (0.47%) Client/Server
12 1 (0.24%) PMI
Operating Systems
1 322 (75.94%) Windows
2 144 (33.96%) Windows Server 2008
3 110 (25.94%) Windows Server 2003
4 76 (17.92%) Windows Server 2012
5 46 (10.85%) Linux
6 44 (10.38%) Windows 7
7 35 (8.25%) Windows XP
8 19 (4.48%) Windows 8
9 15 (3.54%) Red Hat Enterprise Linux
10 13 (3.07%) CentOS
11 10 (2.36%) UNIX
12 9 (2.12%) Windows 2000
13 4 (0.94%) Apple iOS
14 3 (0.71%) Solaris
14 3 (0.71%) Windows Vista
15 2 (0.47%) Ubuntu
15 2 (0.47%) Windows 2000 Server
15 2 (0.47%) Windows Phone
15 2 (0.47%) Debian
15 2 (0.47%) AIX
Processes & Methodologies
1 97 (22.88%) ITIL
2 36 (8.49%) Incident Management
3 31 (7.31%) Mentoring
4 22 (5.19%) Coaching
5 21 (4.95%) Disaster Recovery
6 20 (4.72%) Load Balancing
7 17 (4.01%) Configuration Management
7 17 (4.01%) Change Management
8 14 (3.30%) Kalman Filter
8 14 (3.30%) Capacity Management
8 14 (3.30%) Time Management
8 14 (3.30%) Problem Management
8 14 (3.30%) Project Management
9 13 (3.07%) Business Intelligence
9 13 (3.07%) Technical Architecture
9 13 (3.07%) Capacity Planning
10 10 (2.36%) Supplier Management
10 10 (2.36%) Root Cause Analysis
10 10 (2.36%) Performance Monitoring
10 10 (2.36%) Service Delivery
Programming Languages
1 127 (29.95%) SQL
2 45 (10.61%) PowerShell
3 24 (5.66%) Java
4 13 (3.07%) VBScript
5 12 (2.83%) T-SQL
6 8 (1.89%) Shell Script
7 7 (1.65%) VB
8 3 (0.71%) C
8 3 (0.71%) C++
9 2 (0.47%) Korn
9 2 (0.47%) sed
9 2 (0.47%) AWK
9 2 (0.47%) Perl
9 2 (0.47%) PHP
9 2 (0.47%) Python
10 1 (0.24%) JavaScript
Qualifications
1 92 (21.70%) Microsoft Certification
2 76 (17.92%) MCSE
2 76 (17.92%) Cisco Certification
3 59 (13.92%) Security Cleared
4 54 (12.74%) CCNA
5 50 (11.79%) SC Cleared
6 37 (8.73%) DV Cleared
7 33 (7.78%) MCSA
8 32 (7.55%) CCNP
8 32 (7.55%) VMware Certified Professional (VCP)
9 30 (7.08%) MCITP
10 26 (6.13%) Degree
11 20 (4.72%) MCP
12 15 (3.54%) CCIE
13 12 (2.83%) JNCIA
13 12 (2.83%) CCA
13 12 (2.83%) Citrix Certification
14 11 (2.59%) ITIL Certification
15 9 (2.12%) CCSA
16 7 (1.65%) MCTS
Quality Assurance & Compliance
1 30 (7.08%) SLA
2 7 (1.65%) ISO/IEC 27001
3 6 (1.42%) PCI DSS
3 6 (1.42%) Sarbanes-Oxley
4 1 (0.24%) ISO 9000
4 1 (0.24%) QA
System Software
1 208 (49.06%) Active Directory
2 118 (27.83%) VMware Infrastructure
3 57 (13.44%) Hyper-V
4 56 (13.21%) vSphere
5 54 (12.74%) XenApp
6 26 (6.13%) VMware ESX
7 23 (5.42%) ISA Server
8 21 (4.95%) VMware ESXi
9 20 (4.72%) XenDesktop
10 18 (4.25%) Terminal Services
11 17 (4.01%) vCloud
12 10 (2.36%) VMware Server
13 8 (1.89%) Forefront TMG
14 6 (1.42%) XenServer
14 6 (1.42%) Microsoft App-V
15 2 (0.47%) Microsoft Virtual Server
15 2 (0.47%) Firmware
16 1 (0.24%) Terminal Server
16 1 (0.24%) MetaFrame
Systems Management
1 39 (9.20%) SCCM
2 28 (6.60%) NetBackup
3 21 (4.95%) SCOM
4 12 (2.83%) Systems Management Server (SMS)
5 10 (2.36%) Backup Exec
5 10 (2.36%) Netcool
6 9 (2.12%) OpenView Configuration Management
6 9 (2.12%) Unicenter
6 9 (2.12%) Veritas Storage Foundation
6 9 (2.12%) EMC NetWorker
7 7 (1.65%) ARCserve
8 5 (1.18%) Symantec Enterprise Vault
8 5 (1.18%) WSUS
9 4 (0.94%) EdgeSight
10 3 (0.71%) Norton AntiVirus
10 3 (0.71%) Cisco CUCM
10 3 (0.71%) SolarWinds Orion
11 2 (0.47%) SCVMM
12 1 (0.24%) Legato
12 1 (0.24%) Tivoli
Vendors
1 223 (52.59%) Microsoft
2 211 (49.76%) VMware
3 123 (29.01%) Citrix
4 116 (27.36%) Cisco
5 50 (11.79%) Juniper
6 42 (9.91%) Oracle
7 39 (9.20%) HP
8 34 (8.02%) F5
9 33 (7.78%) EMC
10 31 (7.31%) CheckPoint
11 27 (6.37%) Veritas
12 26 (6.13%) Meridio
13 14 (3.30%) Symantec
13 14 (3.30%) Websense
14 12 (2.83%) McAfee
15 11 (2.59%) Dell
15 11 (2.59%) Fortinet
16 10 (2.36%) Fujitsu
16 10 (2.36%) Brocade
17 9 (2.12%) StorageTek
Guildford, Surrey
Austin Fraser
Salary: £40000 - £60000 per annum + bonus
Posted: 1 hour ago
Woking, Surrey
Edge Specialist Recruitment
Salary: Great bens
Posted: 4 hours ago
Fareham, Hampshire
Interaction Recruitment PLC
Salary: £43k - 48k per year + Bonus up to 10%
Posted: 6 hours ago
Bracknell, Berkshire
Venturi
Salary: £30000.00 - £40000.00 per annum + benefits & bonus
Posted: 8 hours ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 9 hours ago
Hampshire
Tank Recruitment
Salary: £40000 - £55000 per annum
Posted: 11 hours ago
Guildford, Surrey
set2recruit
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 2 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40k - 50k per year + Benefits
Posted: 2 days ago
Reading, Berkshire
Opus Recruitment Solutions Ltd
Salary: £28000 - £35000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Posted: 3 days ago
Hampshire
Roc Search
Salary: £30000 per annum
Posted: 3 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 4 days ago
Woking, Surrey
Broady Limited
Salary: From £30,000 to £35,000 per annum + shift allowance + benefits
Posted: 4 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: Up to £40,000 per annum
Posted: 5 days ago
Worthing, West Sussex
Experis Ltd
Salary: £20000.00 - £30000.00 per annum
Posted: 6 days ago
Reading, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 6 days ago
Sunbury-On-Thames, Middlesex
Skye Group
Salary: From £30,000 to £35,000 per annum with company benefits
Posted: 6 days ago
Leatherhead, Surrey
Sanderson
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Woking, Surrey
Lawrence Harvey IT & Change
Salary: £30000.00 - £35000.00 per annum + Pension + life
Posted: 6 days ago