The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 248 259 271
Rank change year-on-year
+11 +12
Permanent jobs requiring a 3rd Line Support 206 209 184
As % of all permanent IT jobs located in the South East 0.96% 0.89% 0.82%
As % of the Job Titles category 1.01% 0.94% 0.86%
Number of salaries quoted 172 184 168
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £28,500 £27,500 £29,000
10% offered a salary of more than £50,000 £45,000 £46,900
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20363 22203 21325
As % of all permanent IT jobs located in the South East 94.93% 94.80% 95.10%
Number of salaries quoted 16368 17762 17621
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 27 April 2015.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +29 72 £34,500 -8.00% 5
Berkshire +26 69 £37,500 +2.73% 3
Hampshire -27 28 £45,000 +50.00% 2
Buckinghamshire +10 15 £45,000 +18.42% 1
Oxfordshire +11 14 £32,500 -12.16% 1
West Sussex -10 4 £35,000 +12.00% 1
Kent -1 3 £38,500 -4.93% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 April 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 271 (67.08%) Windows
2 199 (49.26%) Microsoft
3 186 (46.04%) VMware
4 164 (40.59%) Active Directory
5 120 (29.70%) MS Exchange
6 117 (28.96%) VMware Infrastructure
7 109 (26.98%) Citrix
8 103 (25.50%) SAN
9 100 (24.75%) Windows Server 2008
10 95 (23.51%) Firewall
11 93 (23.02%) SQL
12 90 (22.28%) MS Excel
13 84 (20.79%) Cisco
14 82 (20.30%) Hyper-V
15 81 (20.05%) ITIL
16 77 (19.06%) Windows Server 2003
17 68 (16.83%) SQL Server
18 67 (16.58%) Windows Server 2012
19 60 (14.85%) Microsoft Certification
20 59 (14.60%) vSphere
21 58 (14.36%) Exchange Server 2010
21 58 (14.36%) DNS
22 57 (14.11%) TCP/IP
22 57 (14.11%) WAN
23 56 (13.86%) LAN
23 56 (13.86%) Linux
24 52 (12.87%) Cisco Certification
24 52 (12.87%) XenApp
24 52 (12.87%) Security Cleared
25 48 (11.88%) MS Office

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 April 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 120 (29.70%) MS Exchange
2 58 (14.36%) Exchange Server 2010
3 45 (11.14%) IIS
4 39 (9.65%) SharePoint
5 33 (8.17%) Exchange Server 2013
6 26 (6.44%) Lync
7 24 (5.94%) Exchange Server 2003
7 24 (5.94%) Exchange Server 2007
8 15 (3.71%) Blackberry Enterprise Server
9 10 (2.48%) Lotus Domino
9 10 (2.48%) Apache
10 9 (2.23%) Tomcat
10 9 (2.23%) CMS
11 7 (1.73%) IBM Notes
11 7 (1.73%) SharePoint 2010
12 6 (1.49%) Live Communications Server
13 4 (0.99%) Office Communications Server
14 3 (0.74%) JBoss
14 3 (0.74%) Quickr
14 3 (0.74%) SharePoint 2013
Applications
1 90 (22.28%) MS Excel
2 48 (11.88%) MS Office
3 9 (2.23%) MS PowerPoint
4 4 (0.99%) MS Visio
Business Applications
1 4 (0.99%) Retail-J
1 4 (0.99%) Oracle Cash Management
2 3 (0.74%) Dynamics NAV
2 3 (0.74%) Dynamics CRM
3 1 (0.25%) Dynamics GP
Cloud Services
1 38 (9.41%) Office 365
2 7 (1.73%) SaaS
3 5 (1.24%) Microsoft Azure
4 3 (0.74%) PaaS
5 1 (0.25%) IaaS
5 1 (0.25%) Mimecast
Communications & Networking
1 103 (25.50%) SAN
2 95 (23.51%) Firewall
3 58 (14.36%) DNS
4 57 (14.11%) TCP/IP
4 57 (14.11%) WAN
5 56 (13.86%) LAN
6 46 (11.39%) NAS
7 39 (9.65%) DHCP
8 26 (6.44%) SSL
9 25 (6.19%) VPN
10 22 (5.45%) Cisco ASA
11 18 (4.46%) iSCSI
12 17 (4.21%) Fibre Channel
13 16 (3.96%) IPsec
13 16 (3.96%) VLAN
14 13 (3.22%) VoIP
14 13 (3.22%) Network Security
15 11 (2.72%) NetScaler
16 10 (2.48%) Wi-Fi
17 8 (1.98%) Wireshark
Database & Business Intelligence
1 68 (16.83%) SQL Server
2 14 (3.47%) SQL Server 2008
3 10 (2.48%) Oracle Reports
4 9 (2.23%) Crystal Reports
4 9 (2.23%) SQL Server 2005
5 8 (1.98%) MS Access
5 8 (1.98%) SQL Server 2000
6 5 (1.24%) EDRMS
6 5 (1.24%) IDOL
7 2 (0.50%) MySQL
8 1 (0.25%) SQL Server 2012
8 1 (0.25%) SQL Server Reporting Services
8 1 (0.25%) SQL Server Integration Services
Development Applications
1 1 (0.25%) Team Foundation Server
General
1 24 (5.94%) Telecoms
2 20 (4.95%) Finance
3 14 (3.47%) Law
4 10 (2.48%) Retail
5 8 (1.98%) Marketing
6 3 (0.74%) French Language
6 3 (0.74%) German Language
6 3 (0.74%) Spanish Language
7 2 (0.50%) Manufacturing
7 2 (0.50%) Financial Institution
8 1 (0.25%) Back Office
8 1 (0.25%) Advertising
8 1 (0.25%) Publishing
8 1 (0.25%) Games
Libraries, Frameworks & Software Standards
1 14 (3.47%) .NET
2 13 (3.22%) CSS
2 13 (3.22%) HTML
3 12 (2.97%) ASP.NET
4 9 (2.23%) Ajax
5 3 (0.74%) .NET Framework
6 2 (0.50%) WSE
6 2 (0.50%) VXML
6 2 (0.50%) JTAPI
6 2 (0.50%) Web Services
7 1 (0.25%) XML
7 1 (0.25%) WAP
7 1 (0.25%) Middleware
7 1 (0.25%) COM
7 1 (0.25%) Regular Expression
Miscellaneous
1 36 (8.91%) Analytical Skills
2 19 (4.70%) Enterprise Storage
2 19 (4.70%) Replication
3 18 (4.46%) Blackberry
4 16 (3.96%) Thin Client
4 16 (3.96%) Fat Client
5 13 (3.22%) IVR
5 13 (3.22%) Statistics
6 12 (2.97%) Clustering
7 5 (1.24%) Management Information System
7 5 (1.24%) EPoS
8 4 (0.99%) CLARiiON
8 4 (0.99%) PKI
8 4 (0.99%) FMCG
9 2 (0.50%) CMDB
9 2 (0.50%) VLE
9 2 (0.50%) Client/Server
10 1 (0.25%) Video Conferencing
10 1 (0.25%) Computer Science
10 1 (0.25%) iPhone
Operating Systems
1 271 (67.08%) Windows
2 100 (24.75%) Windows Server 2008
3 77 (19.06%) Windows Server 2003
4 67 (16.58%) Windows Server 2012
5 56 (13.86%) Linux
6 34 (8.42%) Windows XP
6 34 (8.42%) Windows 7
7 20 (4.95%) Red Hat Enterprise Linux
8 16 (3.96%) CentOS
9 12 (2.97%) Windows 8
10 9 (2.23%) Mac OS
11 8 (1.98%) UNIX
12 6 (1.49%) Windows Vista
13 2 (0.50%) Mac OS X
13 2 (0.50%) AIX
13 2 (0.50%) HPUX
13 2 (0.50%) Solaris
13 2 (0.50%) Windows 2000 Server
13 2 (0.50%) Windows Phone
14 1 (0.25%) Apple iOS
Processes & Methodologies
1 81 (20.05%) ITIL
2 25 (6.19%) Problem Management
3 24 (5.94%) Root Cause Analysis
4 23 (5.69%) Mentoring
5 21 (5.20%) Incident Management
5 21 (5.20%) Disaster Recovery
6 19 (4.70%) Configuration Management
7 17 (4.21%) Capacity Management
8 16 (3.96%) Performance Monitoring
8 16 (3.96%) Project Management
9 11 (2.72%) Business Intelligence
9 11 (2.72%) Fault Management
9 11 (2.72%) Time Management
10 10 (2.48%) Kalman Filter
11 8 (1.98%) Server Monitoring
11 8 (1.98%) Load Balancing
11 8 (1.98%) Project Planning
11 8 (1.98%) Technical Architecture
11 8 (1.98%) Service Management
12 7 (1.73%) E-Commerce
Programming Languages
1 93 (23.02%) SQL
2 29 (7.18%) PowerShell
3 18 (4.46%) Java
4 11 (2.72%) VBScript
5 10 (2.48%) VB
6 9 (2.23%) T-SQL
7 6 (1.49%) Shell Script
8 5 (1.24%) JavaScript
9 3 (0.74%) VB.NET
10 2 (0.50%) C
10 2 (0.50%) C++
10 2 (0.50%) Korn
11 1 (0.25%) Perl
11 1 (0.25%) PHP
11 1 (0.25%) Python
11 1 (0.25%) AWK
11 1 (0.25%) Bash Shell
11 1 (0.25%) sed
Qualifications
1 60 (14.85%) Microsoft Certification
2 52 (12.87%) Cisco Certification
2 52 (12.87%) Security Cleared
3 48 (11.88%) MCSE
4 42 (10.40%) SC Cleared
5 34 (8.42%) VMware Certified Professional (VCP)
6 31 (7.67%) CCNA
7 30 (7.43%) MCP
8 28 (6.93%) Degree
9 25 (6.19%) DV Cleared
9 25 (6.19%) MCSA
10 24 (5.94%) MCITP
11 21 (5.20%) CCNP
12 20 (4.95%) Citrix Certification
13 14 (3.47%) CCA
14 7 (1.73%) HNC
14 7 (1.73%) HND
14 7 (1.73%) VCP5
14 7 (1.73%) ITIL Certification
15 5 (1.24%) CCSE
Quality Assurance & Compliance
1 14 (3.47%) SLA
2 4 (0.99%) ISO/IEC 27001
3 3 (0.74%) Sarbanes-Oxley
3 3 (0.74%) PCI DSS
4 2 (0.50%) ISO 9000
5 1 (0.25%) QA
System Software
1 164 (40.59%) Active Directory
2 117 (28.96%) VMware Infrastructure
3 82 (20.30%) Hyper-V
4 59 (14.60%) vSphere
5 52 (12.87%) XenApp
6 34 (8.42%) XenDesktop
7 26 (6.44%) vCloud
8 19 (4.70%) VMware ESX
9 16 (3.96%) Terminal Services
9 16 (3.96%) VMware ESXi
10 9 (2.23%) XenServer
10 9 (2.23%) Microsoft App-V
11 8 (1.98%) ISA Server
12 4 (0.99%) Forefront TMG
13 2 (0.50%) Microsoft Virtual Server
14 1 (0.25%) VMware Server
14 1 (0.25%) MetaFrame
14 1 (0.25%) Firmware
Systems Management
1 42 (10.40%) SCCM
2 16 (3.96%) SCOM
2 16 (3.96%) EMC NetWorker
3 13 (3.22%) NetBackup
4 10 (2.48%) Systems Management Server (SMS)
5 9 (2.23%) Veritas Storage Foundation
6 8 (1.98%) OpenView Configuration Management
6 8 (1.98%) EdgeSight
7 7 (1.73%) Netcool
7 7 (1.73%) Backup Exec
8 6 (1.49%) Unicenter
9 5 (1.24%) Symantec Enterprise Vault
10 4 (0.99%) ARCserve
11 3 (0.74%) WSUS
11 3 (0.74%) Cisco CUCM
12 2 (0.50%) Nagios
13 1 (0.25%) Netcool/OMNIbus
13 1 (0.25%) Legato
13 1 (0.25%) Tivoli
13 1 (0.25%) Tivoli Monitoring
Vendors
1 199 (49.26%) Microsoft
2 186 (46.04%) VMware
3 109 (26.98%) Citrix
4 84 (20.79%) Cisco
5 46 (11.39%) HP
6 42 (10.40%) Oracle
7 33 (8.17%) EMC
8 19 (4.70%) AppSense
8 19 (4.70%) F5
9 18 (4.46%) Veritas
9 18 (4.46%) NetApp
10 17 (4.21%) Brocade
11 16 (3.96%) StorageTek
11 16 (3.96%) Sun
12 14 (3.47%) 3PAR
13 13 (3.22%) Juniper
13 13 (3.22%) Genesys
13 13 (3.22%) CheckPoint
14 11 (2.72%) Meridio
14 11 (2.72%) Verint
Hampshire
Zorba Consulting Limited
Salary: £45k - 55k per year + bonus + benefits
Posted: Yesterday
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 3 days ago
Guildford, Surrey
set2recruit
Salary: From £50,000 to £60,000 per annum + bonus + car + benefits
Posted: 4 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: Up to £35,000 per annum
Posted: 4 days ago
Egham, Surrey
X4 Group
Salary: £30k - 35k per year
Posted: 6 days ago
Maidenhead, Berkshire
Centric Resource
Salary: From £45,000 to £55,000 per annum Excellent Company Benefits
Posted: 6 days ago
Woking, Surrey
Stott and May
Posted: 6 days ago
Abingdon, Oxfordshire
RM Education
Salary: £40000 - £48000 per annum + bonus, benefits
Posted: 19 days ago
Bracknell
Austin Fraser Limited
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
Posted: 20 days ago