The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 260 265 213
Rank change year-on-year
+5 -52
Permanent jobs requiring a 3rd Line Support 204 169 266
As % of all permanent IT jobs located in the South East 0.92% 0.78% 1.15%
As % of the Job Titles category 0.97% 0.82% 1.21%
Number of salaries quoted 166 133 229
Average salary £36,750 £35,000 £37,500
Average salary % change year-on-year
+5.00% -6.66%
90% offered a salary of more than £28,750 £29,700 £28,500
10% offered a salary of more than £47,750 £43,000 £50,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21058 20593 21991
As % of all permanent IT jobs located in the South East 94.71% 95.07% 95.43%
Number of salaries quoted 16561 16985 18775
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 27 August 2014.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +11 58 £35,000 +7.69% 4
Berkshire +3 46 £38,000 -5.00% 4
Hampshire 0 45 £35,000 -6.66% 2
Kent +9 15 £38,500 -23.00%
West Sussex -1 14 £37,500 -14.77%
Buckinghamshire -7 14 £31,500 -3.07%
East Sussex -26 4 £50,000 +47.05%
Oxfordshire -5 3 £40,000 +2.56% 3
Middlesex - 2 £45,000 -
Thames Valley - 1 £55,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 365 (81.29%) Windows
2 236 (52.56%) Microsoft
3 221 (49.22%) Active Directory
4 206 (45.88%) VMware
5 205 (45.66%) Windows Server 2008
6 160 (35.63%) Windows Server 2003
7 156 (34.74%) MS Exchange
8 150 (33.41%) Firewall
9 147 (32.74%) Citrix
10 144 (32.07%) MS Excel
11 128 (28.51%) SQL
12 127 (28.29%) Windows Server 2012
13 126 (28.06%) Microsoft Certification
14 119 (26.50%) ITIL
15 118 (26.28%) Cisco
16 116 (25.84%) VMware Infrastructure
17 108 (24.05%) DNS
18 97 (21.60%) Exchange Server 2010
19 96 (21.38%) Hyper-V
19 96 (21.38%) SAN
20 83 (18.49%) Cisco Certification
21 79 (17.59%) SQL Server
22 78 (17.37%) TCP/IP
22 78 (17.37%) MCSE
23 75 (16.70%) Exchange Server 2007
24 66 (14.70%) DHCP
25 64 (14.25%) VPN
26 60 (13.36%) MCITP
27 59 (13.14%) XenApp
27 59 (13.14%) Linux

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 August 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 156 (34.74%) MS Exchange
2 97 (21.60%) Exchange Server 2010
3 75 (16.70%) Exchange Server 2007
4 55 (12.25%) IIS
5 53 (11.80%) SharePoint
5 53 (11.80%) Exchange Server 2003
6 51 (11.36%) Exchange Server 2013
7 32 (7.13%) Lync
8 21 (4.68%) SharePoint 2010
8 21 (4.68%) Apache
9 12 (2.67%) Oracle Workflow
10 8 (1.78%) Blackberry Enterprise Server
11 7 (1.56%) SharePoint Server
12 6 (1.34%) Exchange Server 2000
12 6 (1.34%) Documentum
13 5 (1.11%) Live Communications Server
14 4 (0.89%) ColdFusion
14 4 (0.89%) SharePoint 2013
15 3 (0.67%) BizTalk Server
15 3 (0.67%) WebSphere
Applications
1 144 (32.07%) MS Excel
2 40 (8.91%) MS Office
3 2 (0.45%) PowerPivot
4 1 (0.22%) MS PowerPoint
4 1 (0.22%) FastStats
Business Applications
1 1 (0.22%) SAP Oil and Gas
Cloud Services
1 17 (3.79%) Office 365
2 7 (1.56%) SaaS
3 6 (1.34%) PaaS
4 5 (1.11%) IaaS
5 4 (0.89%) Cloud Computing
6 3 (0.67%) Microsoft Azure
7 2 (0.45%) Google Apps
Communications & Networking
1 150 (33.41%) Firewall
2 108 (24.05%) DNS
3 96 (21.38%) SAN
4 78 (17.37%) TCP/IP
5 66 (14.70%) DHCP
6 64 (14.25%) VPN
7 47 (10.47%) WAN
8 46 (10.24%) LAN
9 31 (6.90%) Network Security
10 27 (6.01%) SSL
11 25 (5.57%) NAS
12 20 (4.45%) MPLS
13 18 (4.01%) OSPF
13 18 (4.01%) BGP
13 18 (4.01%) VoIP
13 18 (4.01%) VLAN
13 18 (4.01%) Cisco ASA
14 15 (3.34%) IPsec
15 11 (2.45%) Wireless
16 9 (2.00%) NetScreen
Database & Business Intelligence
1 79 (17.59%) SQL Server
2 18 (4.01%) EDRMS
3 13 (2.90%) IDOL
4 6 (1.34%) Relational Database
5 5 (1.11%) SQL Server 2008
5 5 (1.11%) MS Access
5 5 (1.11%) MySQL
6 4 (0.89%) SQL Server 2012
6 4 (0.89%) Oracle Database
7 3 (0.67%) Crystal Reports
7 3 (0.67%) RDBMS
7 3 (0.67%) SQL Server 2000
8 2 (0.45%) DB2
8 2 (0.45%) MaxDB
8 2 (0.45%) SQL Server 2005
9 1 (0.22%) SQL Server Integration Services
9 1 (0.22%) Oracle Database 11g
9 1 (0.22%) Big Data
9 1 (0.22%) Oracle Database 10g
9 1 (0.22%) JasperReports
Development Applications
1 5 (1.11%) MSI
2 2 (0.45%) Subversion
2 2 (0.45%) Team Foundation Server
2 2 (0.45%) Oracle Forms
3 1 (0.22%) ClearCase
3 1 (0.22%) ClearQuest
3 1 (0.22%) VSS/SourceSafe
General
1 25 (5.57%) Finance
2 24 (5.35%) Telecoms
3 19 (4.23%) Retail
4 4 (0.89%) Legal
5 3 (0.67%) Law
5 3 (0.67%) Electronics
6 2 (0.45%) Back Office
6 2 (0.45%) Marketing
6 2 (0.45%) Online Betting
7 1 (0.22%) Front Office
7 1 (0.22%) Manufacturing
7 1 (0.22%) Banking
Libraries, Frameworks & Software Standards
1 14 (3.12%) ASP.NET
1 14 (3.12%) .NET
2 4 (0.89%) CSS
2 4 (0.89%) jQuery
2 4 (0.89%) HTML
3 3 (0.67%) XHTML
3 3 (0.67%) FIX Protocol
3 3 (0.67%) WSE
4 2 (0.45%) J2EE
5 1 (0.22%) SAML
5 1 (0.22%) Middleware
5 1 (0.22%) Hibernate
5 1 (0.22%) Oracle Fusion
Miscellaneous
1 20 (4.45%) Clustering
2 17 (3.79%) Statistics
3 12 (2.67%) Blackberry
4 11 (2.45%) Fat Client
4 11 (2.45%) Thin Client
5 7 (1.56%) Client/Server
6 4 (0.89%) iPhone
6 4 (0.89%) Computer Science
6 4 (0.89%) EqualLogic
7 3 (0.67%) iPad
7 3 (0.67%) Wiki
7 3 (0.67%) Open Source
7 3 (0.67%) iSeries
8 1 (0.22%) Visualisation
8 1 (0.22%) EPoS
8 1 (0.22%) Mathematics
8 1 (0.22%) DTV
8 1 (0.22%) Management Information System
8 1 (0.22%) AS400
8 1 (0.22%) Replication
Operating Systems
1 365 (81.29%) Windows
2 205 (45.66%) Windows Server 2008
3 160 (35.63%) Windows Server 2003
4 127 (28.29%) Windows Server 2012
5 59 (13.14%) Linux
6 57 (12.69%) Windows 7
7 41 (9.13%) Windows 8
7 41 (9.13%) Windows XP
8 21 (4.68%) Red Hat Enterprise Linux
9 14 (3.12%) CentOS
10 12 (2.67%) Windows Vista
11 8 (1.78%) Windows 2000 Server
11 8 (1.78%) Solaris
12 7 (1.56%) Mac OS
13 6 (1.34%) UNIX
13 6 (1.34%) Mac OS X
14 4 (0.89%) Debian
14 4 (0.89%) Ubuntu
15 3 (0.67%) Windows 2000
15 3 (0.67%) Android
Processes & Methodologies
1 119 (26.50%) ITIL
2 34 (7.57%) Service Delivery
3 29 (6.46%) Incident Management
4 27 (6.01%) Disaster Recovery
5 21 (4.68%) Problem Management
6 20 (4.45%) Project Management
7 14 (3.12%) Service Management
7 14 (3.12%) Workflow
7 14 (3.12%) Capacity Planning
8 13 (2.90%) Continuous Improvement
9 12 (2.67%) Root Cause Analysis
9 12 (2.67%) PRINCE2
9 12 (2.67%) Workflow Management
10 11 (2.45%) Migration
10 11 (2.45%) Time Management
11 10 (2.23%) Load Balancing
11 10 (2.23%) Network Management
11 10 (2.23%) Change Management
12 8 (1.78%) Change Control
13 6 (1.34%) Capacity Management
Programming Languages
1 128 (28.51%) SQL
2 34 (7.57%) PowerShell
3 13 (2.90%) Java
4 10 (2.23%) VBScript
5 7 (1.56%) VB
6 6 (1.34%) PHP
7 5 (1.11%) Python
7 5 (1.11%) Ruby
8 4 (0.89%) Shell Script
8 4 (0.89%) JavaScript
9 2 (0.45%) C
9 2 (0.45%) C#
9 2 (0.45%) C++
9 2 (0.45%) ABAP
9 2 (0.45%) PL/SQL
9 2 (0.45%) Google Apps Script
10 1 (0.22%) Lua
Qualifications
1 126 (28.06%) Microsoft Certification
2 83 (18.49%) Cisco Certification
3 78 (17.37%) MCSE
4 60 (13.36%) MCITP
5 57 (12.69%) Security Cleared
6 52 (11.58%) CCNA
7 48 (10.69%) SC Cleared
8 47 (10.47%) CCNP
9 38 (8.46%) DV Cleared
10 34 (7.57%) MCSA
11 33 (7.35%) VMware Certified Professional (VCP)
12 23 (5.12%) Degree
13 21 (4.68%) Citrix Certification
14 20 (4.45%) CCA
14 20 (4.45%) MCTS
15 16 (3.56%) MCP
16 8 (1.78%) ITIL Certification
17 5 (1.11%) CCDP
17 5 (1.11%) VCAP
18 4 (0.89%) CCSA
Quality Assurance & Compliance
1 49 (10.91%) SLA
2 5 (1.11%) ISO/IEC 27001
3 3 (0.67%) QA
4 1 (0.22%) ISO 9000
System Software
1 221 (49.22%) Active Directory
2 116 (25.84%) VMware Infrastructure
3 96 (21.38%) Hyper-V
4 59 (13.14%) XenApp
5 51 (11.36%) vSphere
6 42 (9.35%) XenDesktop
7 28 (6.24%) XenServer
8 19 (4.23%) ISA Server
9 16 (3.56%) vCloud
10 12 (2.67%) Terminal Services
11 11 (2.45%) UAG
12 10 (2.23%) VMware ESXi
13 9 (2.00%) Forefront TMG
13 9 (2.00%) Microsoft App-V
14 7 (1.56%) VMware ESX
15 6 (1.34%) VMware Server
15 6 (1.34%) Terminal Server
16 4 (0.89%) MetaFrame
16 4 (0.89%) Citrix Presentation Server
17 2 (0.45%) VMware Workstation
Systems Management
1 53 (11.80%) SCCM
2 40 (8.91%) Backup Exec
3 24 (5.35%) Norton AntiVirus
4 23 (5.12%) NetBackup
5 20 (4.45%) SCOM
6 19 (4.23%) WSUS
7 13 (2.90%) Systems Management Server (SMS)
8 8 (1.78%) SolarWinds Orion
9 7 (1.56%) EMC NetWorker
10 5 (1.11%) Veritas Storage Foundation
10 5 (1.11%) Netcool
10 5 (1.11%) OpenView Configuration Management
10 5 (1.11%) Unicenter
10 5 (1.11%) Foglight
11 1 (0.22%) Nagios
11 1 (0.22%) Windows Storage Server
11 1 (0.22%) Cobbler
11 1 (0.22%) XenMobile
11 1 (0.22%) ZABBIX
Vendors
1 236 (52.56%) Microsoft
2 206 (45.88%) VMware
3 147 (32.74%) Citrix
4 118 (26.28%) Cisco
5 49 (10.91%) HP
6 40 (8.91%) Symantec
7 29 (6.46%) Oracle
7 29 (6.46%) Juniper
8 28 (6.24%) Dell
9 23 (5.12%) Veritas
10 20 (4.45%) Meridio
11 19 (4.23%) EMC
12 16 (3.56%) CheckPoint
13 15 (3.34%) Apple
13 15 (3.34%) NetApp
14 14 (3.12%) Red Hat
14 14 (3.12%) CommVault
14 14 (3.12%) SolarWinds
14 14 (3.12%) F5
14 14 (3.12%) Nimsoft
Guildford
NFP Group Ltd
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 10 hours ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 11 hours ago
Abingdon, Oxfordshire
Yoh Company
Salary: £30000 - £38000 per annum
Posted: 11 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 19 hours ago
Oxford, Oxfordshire
TEKsystems
Salary: £35000 - £40000 per annum + package
Posted: Yesterday
Winchester, Hampshire
Connectus
Salary: £40000 - £50000 per annum + benefits
Posted: Yesterday
Guildford, Surrey
CD Sales Recruitment
Salary: Benefits
Posted: Yesterday
Berkshire
Ashdown IT
Salary: £40000 per annum
Posted: 5 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 5 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40000 - £41000 per annum + £1,200 DV allowance
Posted: 5 days ago
South East England
DP Connect
Salary: £30000 - £40000 per annum + On Call, Bonus
Posted: 6 days ago
Bracknell, Berkshire
Fujitsu
Salary: Competitive + Benefits
Posted: 14 days ago