The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 268 235 256
Rank change year-on-year
-33 +21
Permanent jobs requiring a 3rd Line Support 187 245 206
As % of all permanent IT jobs located in the South East 0.90% 1.04% 0.92%
As % of the Job Titles category 0.94% 1.10% 0.97%
Number of salaries quoted 156 203 197
Average salary £38,500 £33,000 £33,000
Average salary % change year-on-year
+16.66% -
90% offered a salary of more than £28,500 £27,500 £28,000
10% offered a salary of more than £50,000 £45,000 £43,500
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19850 22279 21260
As % of all permanent IT jobs located in the South East 95.27% 94.82% 95.05%
Number of salaries quoted 16075 18103 17609
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 28 May 2015.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +31 71 £36,750 +9.70% 3
Berkshire -6 47 £37,000 +1.36% 4
Hampshire -11 33 £45,000 +50.00% 1
Oxfordshire +12 11 £32,500 -12.16% 1
Kent -5 9 £38,500 -4.93% 1
Buckinghamshire -17 8 £31,500 -3.07% 2
East Sussex +2 5 £50,000 +53.84% 1
West Sussex -9 2 £37,500 +20.96% 1
Middlesex +10 1 £35,000 -6.66%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 28 May 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 255 (65.89%) Windows
2 188 (48.58%) VMware
3 184 (47.55%) Microsoft
4 163 (42.12%) Active Directory
5 122 (31.52%) MS Exchange
6 120 (31.01%) VMware Infrastructure
7 101 (26.10%) Citrix
8 91 (23.51%) SAN
9 90 (23.26%) Cisco
10 89 (23.00%) Firewall
10 89 (23.00%) Windows Server 2008
11 83 (21.45%) MS Excel
12 78 (20.16%) SQL
13 77 (19.90%) ITIL
14 73 (18.86%) Hyper-V
15 70 (18.09%) SQL Server
16 69 (17.83%) Microsoft Certification
17 67 (17.31%) Windows Server 2003
18 64 (16.54%) Cisco Certification
19 62 (16.02%) Exchange Server 2010
19 62 (16.02%) Windows Server 2012
20 58 (14.99%) vSphere
21 55 (14.21%) MCSE
22 53 (13.70%) Linux
22 53 (13.70%) Data Centre
23 51 (13.18%) TCP/IP
24 47 (12.14%) DNS
24 47 (12.14%) LAN
24 47 (12.14%) WAN
25 46 (11.89%) Security Cleared

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 28 May 2015, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 122 (31.52%) MS Exchange
2 62 (16.02%) Exchange Server 2010
3 35 (9.04%) SharePoint
4 33 (8.53%) IIS
5 25 (6.46%) Blackberry Enterprise Server
6 23 (5.94%) Exchange Server 2013
7 20 (5.17%) Lync
8 18 (4.65%) Exchange Server 2007
9 15 (3.88%) Exchange Server 2003
10 10 (2.58%) Lotus Domino
11 8 (2.07%) Apache
12 7 (1.81%) IBM Notes
13 6 (1.55%) Exchange Server 2000
14 5 (1.29%) SharePoint 2010
14 5 (1.29%) CMS
15 4 (1.03%) SAS
15 4 (1.03%) Live Communications Server
16 3 (0.78%) Office Communications Server
16 3 (0.78%) Quickr
16 3 (0.78%) JBoss
Applications
1 83 (21.45%) MS Excel
2 45 (11.63%) MS Office
3 10 (2.58%) MS PowerPoint
Business Applications
1 3 (0.78%) Dynamics NAV
1 3 (0.78%) Dynamics CRM
2 1 (0.26%) Dynamics GP
Cloud Services
1 29 (7.49%) Office 365
2 7 (1.81%) SaaS
3 5 (1.29%) Microsoft Azure
4 2 (0.52%) PaaS
5 1 (0.26%) IaaS
5 1 (0.26%) Mimecast
Communications & Networking
1 91 (23.51%) SAN
2 89 (23.00%) Firewall
3 51 (13.18%) TCP/IP
4 47 (12.14%) DNS
4 47 (12.14%) LAN
4 47 (12.14%) WAN
5 42 (10.85%) NAS
6 34 (8.79%) DHCP
7 33 (8.53%) VPN
8 22 (5.68%) Fibre Channel
9 21 (5.43%) SSL
10 19 (4.91%) VoIP
11 18 (4.65%) VLAN
12 17 (4.39%) IPsec
13 14 (3.62%) iSCSI
14 12 (3.10%) Cisco ASA
15 9 (2.33%) NetScaler
16 8 (2.07%) Internet
16 8 (2.07%) MPLS
16 8 (2.07%) Network Security
Database & Business Intelligence
1 70 (18.09%) SQL Server
2 18 (4.65%) SQL Server 2008
3 7 (1.81%) SQL Server 2005
3 7 (1.81%) SQL Server 2012
4 6 (1.55%) MS Access
4 6 (1.55%) SQL Server 2000
5 5 (1.29%) Crystal Reports
5 5 (1.29%) Oracle Reports
6 4 (1.03%) MySQL
7 3 (0.78%) EDRMS
8 2 (0.52%) IDOL
9 1 (0.26%) SQL Server Integration Services
9 1 (0.26%) SQL Server Reporting Services
Development Applications
1 2 (0.52%) Team Foundation Server
General
1 25 (6.46%) Telecoms
2 23 (5.94%) Finance
3 16 (4.13%) Law
4 9 (2.33%) Marketing
5 4 (1.03%) Retail
6 3 (0.78%) French Language
6 3 (0.78%) German Language
6 3 (0.78%) Spanish Language
7 2 (0.52%) Financial Institution
7 2 (0.52%) Manufacturing
8 1 (0.26%) Publishing
8 1 (0.26%) Back Office
Libraries, Frameworks & Software Standards
1 10 (2.58%) .NET
1 10 (2.58%) HTML
2 9 (2.33%) CSS
3 8 (2.07%) ASP.NET
4 5 (1.29%) Ajax
5 3 (0.78%) .NET Framework
6 2 (0.52%) VXML
6 2 (0.52%) Web Services
6 2 (0.52%) XML
7 1 (0.26%) Ruby on Rails
7 1 (0.26%) V-Ray
7 1 (0.26%) Middleware
7 1 (0.26%) COM
7 1 (0.26%) WAP
7 1 (0.26%) JTAPI
Miscellaneous
1 53 (13.70%) Data Centre
2 33 (8.53%) Analytical Skills
3 22 (5.68%) Blackberry
4 21 (5.43%) Replication
5 16 (4.13%) Enterprise Storage
6 14 (3.62%) Fat Client
6 14 (3.62%) Thin Client
7 13 (3.36%) IVR
8 11 (2.84%) Clustering
9 9 (2.33%) Management Information System
10 8 (2.07%) Statistics
11 5 (1.29%) iPhone
11 5 (1.29%) iPad
11 5 (1.29%) Distributed Denial-of-Service
12 4 (1.03%) FMCG
13 2 (0.52%) VLE
13 2 (0.52%) Client/Server
13 2 (0.52%) EPoS
13 2 (0.52%) CMDB
14 1 (0.26%) Video Conferencing
Operating Systems
1 255 (65.89%) Windows
2 89 (23.00%) Windows Server 2008
3 67 (17.31%) Windows Server 2003
4 62 (16.02%) Windows Server 2012
5 53 (13.70%) Linux
6 39 (10.08%) Windows 7
7 33 (8.53%) Windows XP
8 23 (5.94%) Red Hat Enterprise Linux
9 20 (5.17%) Windows 8
10 17 (4.39%) CentOS
11 10 (2.58%) Mac OS
12 7 (1.81%) UNIX
13 6 (1.55%) Mac OS X
13 6 (1.55%) Windows 2000 Server
14 5 (1.29%) Windows Vista
15 2 (0.52%) Windows Phone
16 1 (0.26%) Ubuntu
16 1 (0.26%) Android
Processes & Methodologies
1 77 (19.90%) ITIL
2 23 (5.94%) Project Management
2 23 (5.94%) Problem Management
2 23 (5.94%) Mentoring
3 22 (5.68%) Root Cause Analysis
4 19 (4.91%) Disaster Recovery
5 18 (4.65%) Configuration Management
6 15 (3.88%) Load Balancing
7 14 (3.62%) Performance Monitoring
7 14 (3.62%) Capacity Management
8 12 (3.10%) Migration
8 12 (3.10%) Incident Management
9 11 (2.84%) Fault Management
10 10 (2.58%) Time Management
11 9 (2.33%) Project Planning
11 9 (2.33%) Service Management
12 8 (2.07%) Service Delivery
12 8 (2.07%) Digital Marketing
13 7 (1.81%) Business Intelligence
13 7 (1.81%) Business Continuity
Programming Languages
1 78 (20.16%) SQL
2 22 (5.68%) PowerShell
3 9 (2.33%) VBScript
4 8 (2.07%) VB
4 8 (2.07%) Java
5 6 (1.55%) JavaScript
6 5 (1.29%) T-SQL
7 4 (1.03%) Shell Script
8 3 (0.78%) VB.NET
9 2 (0.52%) Python
9 2 (0.52%) C++
9 2 (0.52%) C
9 2 (0.52%) Perl
9 2 (0.52%) PHP
9 2 (0.52%) Bash Shell
10 1 (0.26%) Korn
10 1 (0.26%) C#
10 1 (0.26%) Ruby
Qualifications
1 69 (17.83%) Microsoft Certification
2 64 (16.54%) Cisco Certification
3 55 (14.21%) MCSE
4 46 (11.89%) Security Cleared
5 45 (11.63%) CCNA
6 38 (9.82%) VMware Certified Professional (VCP)
7 35 (9.04%) SC Cleared
8 33 (8.53%) MCP
9 31 (8.01%) MCITP
10 30 (7.75%) Degree
11 28 (7.24%) CCNP
12 19 (4.91%) DV Cleared
12 19 (4.91%) MCSA
13 16 (4.13%) Citrix Certification
14 10 (2.58%) CCA
15 9 (2.33%) MCTS
16 8 (2.07%) CCIE
17 7 (1.81%) ITIL Certification
18 6 (1.55%) HNC
18 6 (1.55%) HND
Quality Assurance & Compliance
1 16 (4.13%) SLA
2 4 (1.03%) PCI DSS
3 2 (0.52%) ISO 9000
3 2 (0.52%) ISO/IEC 27001
3 2 (0.52%) QA
System Software
1 163 (42.12%) Active Directory
2 120 (31.01%) VMware Infrastructure
3 73 (18.86%) Hyper-V
4 58 (14.99%) vSphere
5 44 (11.37%) XenApp
6 30 (7.75%) XenDesktop
7 27 (6.98%) vCloud
8 17 (4.39%) VMware ESXi
9 16 (4.13%) VMware ESX
10 14 (3.62%) Terminal Services
11 7 (1.81%) Microsoft App-V
12 6 (1.55%) XenServer
13 3 (0.78%) ISA Server
14 2 (0.52%) Forefront TMG
15 1 (0.26%) Microsoft Virtual Server
15 1 (0.26%) Firmware
Systems Management
1 32 (8.27%) SCCM
2 15 (3.88%) SCOM
3 14 (3.62%) EMC NetWorker
4 8 (2.07%) NetBackup
4 8 (2.07%) Systems Management Server (SMS)
5 7 (1.81%) Veritas Storage Foundation
6 6 (1.55%) OpenView Configuration Management
6 6 (1.55%) EdgeSight
7 5 (1.29%) Netcool
8 4 (1.03%) Unicenter
9 3 (0.78%) WSUS
9 3 (0.78%) Backup Exec
10 2 (0.52%) Nagios
10 2 (0.52%) Cisco CUCM
11 1 (0.26%) McAfee ePO
11 1 (0.26%) Red Hat Satellite
11 1 (0.26%) SCDPM
11 1 (0.26%) SCSM
11 1 (0.26%) Tivoli
11 1 (0.26%) Tivoli Monitoring
Vendors
1 188 (48.58%) VMware
2 184 (47.55%) Microsoft
3 101 (26.10%) Citrix
4 90 (23.26%) Cisco
5 44 (11.37%) HP
6 31 (8.01%) EMC
7 28 (7.24%) Oracle
8 23 (5.94%) NetApp
9 20 (5.17%) AppSense
10 16 (4.13%) F5
10 16 (4.13%) 3PAR
11 15 (3.88%) Brocade
12 14 (3.62%) MobileIron
12 14 (3.62%) Sun
12 14 (3.62%) StorageTek
12 14 (3.62%) Juniper
13 13 (3.36%) Genesys
13 13 (3.36%) Veritas
13 13 (3.36%) Apple
14 11 (2.84%) Verint
Reading, Berkshire
Deerfoot IT Resources Ltd
Salary: £38000 - £42000 per annum
Posted: Yesterday
Staines, Middlesex
TELSTRA Associates
Salary: From £30,000 to £40,000 per annum £34-36k+
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £41000 - £42000 per annum + £1,200 DV Clearance allowance
Posted: 2 days ago
Maidstone, Kent
Technology Sourcing Limited
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
Haywards Heath, West Sussex
Complete Tech Limited
Salary: From £24,000 to £30,000 per annum
Posted: 3 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £42,000 to £60,000 per annum Superb base with guaranteed bonus an
Posted: 5 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 6 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 days ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 6 days ago
Egham
Recruitment Genius
Salary: £27000 - £35000 per annum
Posted: 16 days ago
Portsmouth
NFP Group Ltd
Salary: £40000 - £50000 per annum + Bonus + Benefits
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