The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 229 243 227
Rank change year-on-year
+14 -16
Permanent jobs requiring a 3rd Line Support 230 197 243
As % of all permanent IT jobs located in the South East 1.02% 0.89% 1.05%
As % of the Job Titles category 1.08% 0.94% 1.10%
Number of salaries quoted 191 171 214
Average salary £35,000 £33,500 £37,500
Average salary % change year-on-year
+4.47% -10.66%
90% offered a salary of more than £28,500 £29,000 £27,500
10% offered a salary of more than £47,500 £43,500 £47,500
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21394 21069 22182
As % of all permanent IT jobs located in the South East 94.82% 94.95% 95.57%
Number of salaries quoted 17161 17397 18944
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South East

3rd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South East region.

3rd Line Support Salary Trend in the South East

3rd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South East region over the 3 months to 23 July 2014.

3rd Line Support Salary Histogram in the South East

3rd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South East region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +18 77 £33,500 +8.06% 4
Berkshire +18 57 £36,500 -5.19% 4
Hampshire +3 38 £33,500 -10.66% 7
Buckinghamshire -12 20 £32,500 +6.55% 1
Kent +13 18 £37,500 +25.00%
West Sussex -1 13 £37,500 -14.77% 1
Oxfordshire +6 3 £29,000 -33.33% 2
Middlesex +11 2 £45,000 +28.57%
East Sussex -24 1 £32,500 -4.41%
Thames Valley - 1 £55,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 23 July 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 357 (81.14%) Windows
2 222 (50.45%) Microsoft
3 204 (46.36%) Active Directory
4 202 (45.91%) Windows Server 2008
5 196 (44.55%) VMware
6 158 (35.91%) MS Exchange
7 151 (34.32%) Windows Server 2003
8 147 (33.41%) Firewall
9 141 (32.05%) MS Excel
10 132 (30.00%) Citrix
11 122 (27.73%) Microsoft Certification
12 121 (27.50%) SQL
13 120 (27.27%) Windows Server 2012
14 114 (25.91%) ITIL
15 113 (25.68%) Cisco
16 106 (24.09%) DNS
17 105 (23.86%) VMware Infrastructure
18 98 (22.27%) Exchange Server 2010
19 95 (21.59%) Hyper-V
20 83 (18.86%) SAN
21 77 (17.50%) Cisco Certification
21 77 (17.50%) MCSE
22 72 (16.36%) TCP/IP
23 71 (16.14%) SQL Server
24 68 (15.45%) Exchange Server 2007
25 66 (15.00%) DHCP
26 62 (14.09%) MCITP
27 60 (13.64%) VPN
28 59 (13.41%) Linux
29 58 (13.18%) Windows 7

3rd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 23 July 2014, IT jobs across the South East region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 158 (35.91%) MS Exchange
2 98 (22.27%) Exchange Server 2010
3 68 (15.45%) Exchange Server 2007
4 54 (12.27%) IIS
5 53 (12.05%) Exchange Server 2003
6 47 (10.68%) SharePoint
6 47 (10.68%) Exchange Server 2013
7 30 (6.82%) Lync
8 19 (4.32%) SharePoint 2010
9 15 (3.41%) Apache
10 11 (2.50%) Oracle Workflow
11 10 (2.27%) Blackberry Enterprise Server
12 8 (1.82%) SharePoint Server
12 8 (1.82%) Exchange Server 2000
13 5 (1.14%) NetWeaver
13 5 (1.14%) SharePoint 2013
14 4 (0.91%) Documentum
14 4 (0.91%) ColdFusion
15 3 (0.68%) BizTalk Server
15 3 (0.68%) WebSphere
Applications
1 141 (32.05%) MS Excel
2 38 (8.64%) MS Office
3 2 (0.45%) PowerPivot
4 1 (0.23%) FastStats
Business Applications
1 1 (0.23%) SAP Oil and Gas
Cloud Services
1 15 (3.41%) Office 365
2 7 (1.59%) SaaS
3 6 (1.36%) PaaS
4 5 (1.14%) IaaS
5 3 (0.68%) Cloud Computing
5 3 (0.68%) Microsoft Azure
6 2 (0.45%) Google Apps
Communications & Networking
1 147 (33.41%) Firewall
2 106 (24.09%) DNS
3 83 (18.86%) SAN
4 72 (16.36%) TCP/IP
5 66 (15.00%) DHCP
6 60 (13.64%) VPN
7 56 (12.73%) WAN
7 56 (12.73%) LAN
8 27 (6.14%) Network Security
9 25 (5.68%) SSL
10 24 (5.45%) NAS
11 18 (4.09%) VLAN
12 17 (3.86%) OSPF
12 17 (3.86%) BGP
12 17 (3.86%) Cisco ASA
13 16 (3.64%) MPLS
14 15 (3.41%) VoIP
15 13 (2.95%) IPsec
16 9 (2.05%) NetScreen
16 9 (2.05%) Wireless
Database & Business Intelligence
1 71 (16.14%) SQL Server
2 15 (3.41%) EDRMS
3 10 (2.27%) IDOL
4 6 (1.36%) SQL Server 2008
4 6 (1.36%) Relational Database
5 5 (1.14%) MaxDB
5 5 (1.14%) SQL Server 2012
5 5 (1.14%) DB2
5 5 (1.14%) MySQL
6 4 (0.91%) Oracle Database
7 3 (0.68%) RDBMS
7 3 (0.68%) Crystal Reports
8 2 (0.45%) MS Access
8 2 (0.45%) SQL Server 2000
8 2 (0.45%) SQL Server 2005
9 1 (0.23%) SQL Server Integration Services
9 1 (0.23%) Oracle Database 11g
9 1 (0.23%) JasperReports
9 1 (0.23%) Oracle Database 10g
Development Applications
1 4 (0.91%) MSI
2 2 (0.45%) Subversion
2 2 (0.45%) Team Foundation Server
2 2 (0.45%) Oracle Forms
3 1 (0.23%) ClearCase
3 1 (0.23%) ClearQuest
General
1 26 (5.91%) Finance
2 22 (5.00%) Telecoms
3 20 (4.55%) Retail
4 5 (1.14%) Back Office
5 4 (0.91%) Electronics
5 4 (0.91%) Legal
5 4 (0.91%) Online Betting
6 3 (0.68%) Law
7 2 (0.45%) Marketing
8 1 (0.23%) Manufacturing
8 1 (0.23%) Publishing
8 1 (0.23%) Banking
8 1 (0.23%) Front Office
Libraries, Frameworks & Software Standards
1 15 (3.41%) .NET
2 13 (2.95%) ASP.NET
3 4 (0.91%) CSS
3 4 (0.91%) HTML
3 4 (0.91%) jQuery
4 3 (0.68%) FIX Protocol
4 3 (0.68%) XHTML
5 2 (0.45%) RSS
5 2 (0.45%) J2EE
6 1 (0.23%) XML
6 1 (0.23%) SAML
6 1 (0.23%) Middleware
6 1 (0.23%) Hibernate
6 1 (0.23%) Oracle Fusion
Miscellaneous
1 24 (5.45%) Clustering
2 12 (2.73%) Blackberry
3 11 (2.50%) Statistics
4 8 (1.82%) Client/Server
5 7 (1.59%) Thin Client
5 7 (1.59%) Fat Client
6 5 (1.14%) iPhone
6 5 (1.14%) Computer Science
7 4 (0.91%) EqualLogic
8 3 (0.68%) iPad
8 3 (0.68%) iSeries
8 3 (0.68%) Open Source
9 2 (0.45%) Firmware
9 2 (0.45%) Wiki
10 1 (0.23%) Enterprise Storage
10 1 (0.23%) EPoS
10 1 (0.23%) DTV
10 1 (0.23%) AS400
10 1 (0.23%) Replication
10 1 (0.23%) Mathematics
Operating Systems
1 357 (81.14%) Windows
2 202 (45.91%) Windows Server 2008
3 151 (34.32%) Windows Server 2003
4 120 (27.27%) Windows Server 2012
5 59 (13.41%) Linux
6 58 (13.18%) Windows 7
7 49 (11.14%) Windows 8
8 34 (7.73%) Windows XP
9 20 (4.55%) Red Hat Enterprise Linux
10 16 (3.64%) Windows Vista
11 11 (2.50%) CentOS
12 10 (2.27%) UNIX
13 8 (1.82%) Mac OS
13 8 (1.82%) Windows 2000 Server
13 8 (1.82%) Mac OS X
14 7 (1.59%) Solaris
15 3 (0.68%) Windows 2000
15 3 (0.68%) Android
15 3 (0.68%) Windows Phone
16 1 (0.23%) Debian
Processes & Methodologies
1 114 (25.91%) ITIL
2 27 (6.14%) Service Delivery
2 27 (6.14%) Disaster Recovery
3 26 (5.91%) Problem Management
4 24 (5.45%) Incident Management
5 17 (3.86%) Project Management
5 17 (3.86%) Continuous Improvement
6 15 (3.41%) Root Cause Analysis
7 13 (2.95%) Service Management
7 13 (2.95%) Workflow
8 12 (2.73%) Migration
8 12 (2.73%) PRINCE2
9 11 (2.50%) Workflow Management
9 11 (2.50%) Change Control
9 11 (2.50%) Capacity Planning
10 10 (2.27%) Project Planning
11 9 (2.05%) Change Management
11 9 (2.05%) Time Management
12 7 (1.59%) Network Management
12 7 (1.59%) Configuration Management
Programming Languages
1 121 (27.50%) SQL
2 28 (6.36%) PowerShell
3 16 (3.64%) Java
4 7 (1.59%) VBScript
4 7 (1.59%) VB
4 7 (1.59%) Python
5 6 (1.36%) PHP
6 5 (1.14%) Ruby
6 5 (1.14%) ABAP
7 4 (0.91%) JavaScript
7 4 (0.91%) C++
8 3 (0.68%) Bash Shell
9 2 (0.45%) Google Apps Script
9 2 (0.45%) Lua
9 2 (0.45%) PL/SQL
9 2 (0.45%) C
9 2 (0.45%) C#
10 1 (0.23%) Perl
10 1 (0.23%) Shell Script
Qualifications
1 122 (27.73%) Microsoft Certification
2 77 (17.50%) Cisco Certification
2 77 (17.50%) MCSE
3 62 (14.09%) MCITP
4 55 (12.50%) CCNA
5 50 (11.36%) Security Cleared
6 44 (10.00%) CCNP
7 40 (9.09%) SC Cleared
8 36 (8.18%) MCSA
9 34 (7.73%) DV Cleared
10 28 (6.36%) VMware Certified Professional (VCP)
11 25 (5.68%) Degree
12 19 (4.32%) Citrix Certification
13 18 (4.09%) CCA
13 18 (4.09%) MCTS
14 14 (3.18%) MCP
15 9 (2.05%) ITIL Certification
16 6 (1.36%) CCDP
17 5 (1.14%) SAP Certification
17 5 (1.14%) VCAP
Quality Assurance & Compliance
1 48 (10.91%) SLA
2 4 (0.91%) QA
3 1 (0.23%) ISO/IEC 27001
System Software
1 204 (46.36%) Active Directory
2 105 (23.86%) VMware Infrastructure
3 95 (21.59%) Hyper-V
4 55 (12.50%) XenApp
5 45 (10.23%) XenDesktop
5 45 (10.23%) vSphere
6 29 (6.59%) XenServer
7 16 (3.64%) ISA Server
8 15 (3.41%) Terminal Services
9 13 (2.95%) VMware ESXi
9 13 (2.95%) vCloud
10 12 (2.73%) UAG
11 8 (1.82%) VMware ESX
11 8 (1.82%) Microsoft App-V
12 7 (1.59%) Forefront TMG
13 6 (1.36%) Terminal Server
13 6 (1.36%) VMware Server
14 5 (1.14%) Citrix Presentation Server
14 5 (1.14%) MetaFrame
15 3 (0.68%) NLBS
Systems Management
1 53 (12.05%) SCCM
2 47 (10.68%) Backup Exec
3 23 (5.23%) WSUS
4 22 (5.00%) Norton AntiVirus
4 22 (5.00%) SCOM
5 18 (4.09%) NetBackup
6 10 (2.27%) Systems Management Server (SMS)
7 9 (2.05%) EMC NetWorker
8 8 (1.82%) SolarWinds Orion
9 7 (1.59%) Foglight
10 4 (0.91%) McAfee ePO
11 2 (0.45%) HP SIM
11 2 (0.45%) Veritas Storage Foundation
11 2 (0.45%) Unicenter
11 2 (0.45%) Netcool
11 2 (0.45%) OpenView Configuration Management
12 1 (0.23%) Nagios
12 1 (0.23%) Windows Storage Server
12 1 (0.23%) Cobbler
12 1 (0.23%) XenMobile
Vendors
1 222 (50.45%) Microsoft
2 196 (44.55%) VMware
3 132 (30.00%) Citrix
4 113 (25.68%) Cisco
5 54 (12.27%) HP
6 43 (9.77%) Symantec
7 27 (6.14%) Oracle
8 26 (5.91%) Dell
9 21 (4.77%) Juniper
10 19 (4.32%) NetApp
10 19 (4.32%) Red Hat
11 18 (4.09%) Apple
12 17 (3.86%) Veritas
13 16 (3.64%) EMC
14 15 (3.41%) McAfee
15 14 (3.18%) Meridio
15 14 (3.18%) CommVault
15 14 (3.18%) Veeam
16 13 (2.95%) SolarWinds
16 13 (2.95%) F5
Hampshire
Roc Search
Salary: £40000 - £45000 per annum
Posted: 7 hours ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 12 hours ago
Wokingham
Capita - ITMS
Salary: £25000 - £35000 per annum + + Bonus + Further Benefits
Posted: 12 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: Yesterday
Reading
Progressive Recruitment
Salary: competitive
Posted: Yesterday
Basingstoke, Hampshire
Circle Recruitment
Salary: £40000 - £48000 per annum + bens
Posted: Yesterday
Winchester, Hampshire
Connectus
Salary: £40000 - £50000 per annum + benefits
Posted: Yesterday
Hampshire
Peopleworks
Salary: From £40,000 to £45,000 per annum £40,000 to £45,000 + Bonus (10%) Neg
Posted: 2 days ago
Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Haywards Heath
Bluefire Consulting
Salary: £32000 - £36000 per annum + holidays, lap, mob, bus ex
Posted: 5 days ago
Woking, Surrey
Edge Specialist Recruitment
Salary: £35000 - £40000 per annum + Bens
Posted: 6 days ago
Oxfordshire
Roc Search
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Fareham
Hays IT - Uk Posting account
Salary: £32000.00 - £35000.00 per annum + Benefits
Posted: 14 days ago
South East England
DP Connect
Salary: £35000 - £40000 per annum + On Call, Bonus
Posted: 16 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £30,000 per annum + 29 days holiday + share op's + pen
Posted: 21 days ago
Reading
Progressive Recruitment
Salary: £50000 per annum
Posted: 26 days ago