The statistics below represent IT jobs advertised across the Wiltshire region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 62 63 103
Rank change year-on-year
+1 +40
Permanent jobs requiring a 3rd Line Support 12 27 11
As % of all permanent IT jobs located in Wiltshire 1.60% 2.70% 0.89%
As % of the Job Titles category 1.63% 2.77% 0.92%
Number of salaries quoted 11 22 10
Median salary £32,500 £36,250 £36,000
Median salary % change year-on-year
-10.34% +0.69%
90% offered a salary of more than £27,500 £32,500 £32,100
10% offered a salary of more than £35,000 £39,350 £38,900
UK excluding London median salary £33,500 £35,000 £35,000
% change year-on-year
-4.28% -
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
734 974 1195
As % of all permanent IT jobs located in Wiltshire 97.74% 97.50% 96.84%
Number of salaries quoted 633 853 1002
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,000 £26,500 £26,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

3rd Line Support
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Wiltshire

3rd Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wiltshire region.

3rd Line Support Salary Trend in Wiltshire

3rd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Wiltshire region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +6 6 £35,000 +6.06%
Swindon +9 5 £32,500 -17.72%
Corsham - 1 £25,000 -
3rd Line Support
South West

3rd Line Support Skill Set
Top 30 Related IT Skills in Wiltshire

For the 6 months to 5 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region featuring 3rd Line Support in the job title.

1 53 (80.30%) VMware
2 50 (75.76%) Windows
3 47 (71.21%) Microsoft
4 38 (57.58%) Cisco Certification
5 37 (56.06%) ITIL
6 34 (51.52%) Security Cleared
7 33 (50.00%) Office 365
8 32 (48.48%) Exchange Server 2010
8 32 (48.48%) MS Exchange
8 32 (48.48%) Microsoft Certification
8 32 (48.48%) Windows Server 2003
8 32 (48.48%) Firewall
9 31 (46.97%) Exchange Server 2007
10 30 (45.45%) MCSE
11 29 (43.94%) SC Cleared
11 29 (43.94%) Windows Server 2012
12 28 (42.42%) CCNA
13 23 (34.85%) MS Excel
14 22 (33.33%) VMware Certified Professional (VCP)
15 21 (31.82%) MCSA
15 21 (31.82%) Driving Licence
16 20 (30.30%) Windows Server
17 17 (25.76%) CCNP
18 16 (24.24%) Linux
18 16 (24.24%) Cisco
19 15 (22.73%) SLA
20 13 (19.70%) LAN
20 13 (19.70%) WAN
20 13 (19.70%) VMware Infrastructure
21 11 (16.67%) Active Directory

3rd Line Support Skill Set
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (48.48%) Exchange Server 2010
1 32 (48.48%) MS Exchange
2 31 (46.97%) Exchange Server 2007
3 1 (1.52%) Apache
3 1 (1.52%) IIS
3 1 (1.52%) Tomcat
Applications
1 23 (34.85%) MS Excel
2 2 (3.03%) MS Office
Cloud Services
1 33 (50.00%) Office 365
Communications & Networking
1 32 (48.48%) Firewall
2 13 (19.70%) LAN
2 13 (19.70%) WAN
3 6 (9.09%) DNS
4 5 (7.58%) DHCP
4 5 (7.58%) Unified Communications
4 5 (7.58%) VoIP
5 1 (1.52%) Cisco ASA
5 1 (1.52%) Internet
5 1 (1.52%) Remote Desktop
5 1 (1.52%) SAN
5 1 (1.52%) SNMP
5 1 (1.52%) VLAN
5 1 (1.52%) Wireless
Database & Business Intelligence
1 7 (10.61%) SQL Server
2 5 (7.58%) SQL Server 2005
3 4 (6.06%) SQL Server 2008
3 4 (6.06%) SQL Server 2012
Development Applications
1 1 (1.52%) Ant
1 1 (1.52%) Jenkins
1 1 (1.52%) Maven
1 1 (1.52%) Subversion
General
1 3 (4.55%) Automotive
2 2 (3.03%) Finance
3 1 (1.52%) Retail
3 1 (1.52%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (6.06%) Software Packaging
2 2 (3.03%) Hibernate
2 2 (3.03%) Spring
2 2 (3.03%) Spring MVC
Miscellaneous
1 21 (31.82%) Driving Licence
2 5 (7.58%) Data Centre
3 3 (4.55%) CESG
4 2 (3.03%) Analytical Skills
5 1 (1.52%) Artificial Intelligence
5 1 (1.52%) EMC VNX
5 1 (1.52%) Internet of Things
5 1 (1.52%) N-Tier
5 1 (1.52%) Robotics
5 1 (1.52%) User Experience
Operating Systems
1 50 (75.76%) Windows
2 32 (48.48%) Windows Server 2003
3 29 (43.94%) Windows Server 2012
4 20 (30.30%) Windows Server
5 16 (24.24%) Linux
6 8 (12.12%) Unix
6 8 (12.12%) Windows Server 2008
7 4 (6.06%) Mac OS X
7 4 (6.06%) Windows 7
7 4 (6.06%) Windows 8
7 4 (6.06%) Windows XP
8 1 (1.52%) VMS
Processes & Methodologies
1 37 (56.06%) ITIL
2 10 (15.15%) Mentoring
3 7 (10.61%) Change Management
4 4 (6.06%) Line Management
4 4 (6.06%) Patch Management
4 4 (6.06%) Service Delivery
5 3 (4.55%) Capacity Management
5 3 (4.55%) Infrastructure Monitoring
5 3 (4.55%) Logistics
5 3 (4.55%) Network Optimisation
5 3 (4.55%) Problem Management
5 3 (4.55%) Project Management
5 3 (4.55%) Release Management
5 3 (4.55%) User Acceptance Testing
6 2 (3.03%) Agile Software Development
6 2 (3.03%) Data Protection
6 2 (3.03%) Incident Management
6 2 (3.03%) MVC
6 2 (3.03%) Service Management
7 1 (1.52%) Ticket Management
Programming Languages
1 5 (7.58%) PowerShell
2 3 (4.55%) SQL
3 2 (3.03%) Java
4 1 (1.52%) PL/SQL
Qualifications
1 38 (57.58%) Cisco Certification
2 34 (51.52%) Security Cleared
3 32 (48.48%) Microsoft Certification
4 30 (45.45%) MCSE
5 29 (43.94%) SC Cleared
6 28 (42.42%) CCNA
7 22 (33.33%) VMware Certified Professional (VCP)
8 21 (31.82%) MCSA
9 17 (25.76%) CCNP
10 10 (15.15%) ITIL Certification
11 5 (7.58%) CCDA
12 3 (4.55%) MCP
13 2 (3.03%) Degree
13 2 (3.03%) MCTS
Quality Assurance & Compliance
1 15 (22.73%) SLA
System Software
1 13 (19.70%) VMware Infrastructure
2 11 (16.67%) Active Directory
3 8 (12.12%) vSphere
4 4 (6.06%) VMware ESXi
5 3 (4.55%) Firmware
5 3 (4.55%) Virtual Servers
6 2 (3.03%) Hyper-V
Systems Management
1 4 (6.06%) Backup Exec
1 4 (6.06%) Microsoft Intune
1 4 (6.06%) SCCM
2 2 (3.03%) Cacti
2 2 (3.03%) Nagios
3 1 (1.52%) Microsoft Data Protection Manager
3 1 (1.52%) Perfmon
3 1 (1.52%) WMI
3 1 (1.52%) WSUS
Vendors
1 53 (80.30%) VMware
2 47 (71.21%) Microsoft
3 16 (24.24%) Cisco
4 5 (7.58%) Mitel
4 5 (7.58%) Symantec
4 5 (7.58%) Veeam
5 4 (6.06%) Apple
5 4 (6.06%) Dell
5 4 (6.06%) HP
6 2 (3.03%) F5
6 2 (3.03%) Juniper
6 2 (3.03%) Oracle
6 2 (3.03%) Red Hat
6 2 (3.03%) SolarWinds
7 1 (1.52%) Barracuda Networks
7 1 (1.52%) EMC
7 1 (1.52%) Remedy