The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 70 79 71
Rank change year-on-year
+9 -8
Permanent jobs requiring a 3rd Line Support 7 6 14
As % of all permanent IT jobs located in Wiltshire 0.796% 0.598% 1.284%
As % of the Job Titles category 0.831% 0.636% 1.321%
Number of salaries quoted 7 6 14
Average salary £30,000 £27,500 £32,000
Average salary % change year-on-year
+9.09% -14.06%
90% offered a salary of more than £24,900 £27,500 £27,900
10% offered a salary of more than £42,500 £35,500 £34,600
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
842 943 1060
As % of all permanent IT jobs located in Wiltshire 95.79% 94.02% 97.25%
Number of salaries quoted 751 806 971
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £27,500 £23,000 £22,500
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
South West

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wiltshire region.

Wiltshire 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Wiltshire region over the 3 months to 24 May 2013.

Wiltshire 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Wiltshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Swindon +4 2 £25,500 -27.14%
Chippenham +3 2 £27,500 -
3rd Line Support
South West

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Wiltshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 7 (70.00%) MS Exchange
1 7 (70.00%) Active Directory
2 6 (60.00%) Microsoft Certification
2 6 (60.00%) Cisco
2 6 (60.00%) VMware
2 6 (60.00%) VMware Infrastructure
3 5 (50.00%) Firewall
3 5 (50.00%) CCNP
3 5 (50.00%) Windows
3 5 (50.00%) Cisco Certification
4 4 (40.00%) Windows Server 2003
4 4 (40.00%) SQL Server
4 4 (40.00%) Windows Server 2008
5 3 (30.00%) vSphere
5 3 (30.00%) Performance Management
5 3 (30.00%) VMware ESX
5 3 (30.00%) Degree
5 3 (30.00%) SQL
5 3 (30.00%) MCSE
5 3 (30.00%) MCSA
5 3 (30.00%) Microsoft
5 3 (30.00%) VoIP
5 3 (30.00%) Configuration Management
5 3 (30.00%) CCNA
5 3 (30.00%) SAN
6 2 (20.00%) Juniper
6 2 (20.00%) MPLS
6 2 (20.00%) CheckPoint
6 2 (20.00%) CCIE
6 2 (20.00%) CCIP

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Wiltshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (70.00%) MS Exchange
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) IIS
Applications
1 2 (20.00%) MS Excel
Communications & Networking
1 5 (50.00%) Firewall
2 3 (30.00%) VoIP
2 3 (30.00%) SAN
3 2 (20.00%) MPLS
3 2 (20.00%) Unified Communications
4 1 (10.00%) Network Security
4 1 (10.00%) DHCP
4 1 (10.00%) DNS
Database & Business Intelligence
1 4 (40.00%) SQL Server
Operating Systems
1 5 (50.00%) Windows
2 4 (40.00%) Windows Server 2003
2 4 (40.00%) Windows Server 2008
Processes & Methodologies
1 3 (30.00%) Performance Management
1 3 (30.00%) Configuration Management
2 2 (20.00%) ITIL
3 1 (10.00%) Business Development
Programming Languages
1 3 (30.00%) SQL
Qualifications
1 6 (60.00%) Microsoft Certification
2 5 (50.00%) CCNP
2 5 (50.00%) Cisco Certification
3 3 (30.00%) Degree
3 3 (30.00%) MCSE
3 3 (30.00%) MCSA
3 3 (30.00%) CCNA
4 2 (20.00%) CCIE
4 2 (20.00%) CCIP
System Software
1 7 (70.00%) Active Directory
2 6 (60.00%) VMware Infrastructure
3 3 (30.00%) vSphere
3 3 (30.00%) VMware ESX
4 1 (10.00%) Terminal Services
Systems Management
1 1 (10.00%) WSUS
Vendors
1 6 (60.00%) Cisco
1 6 (60.00%) VMware
2 3 (30.00%) Microsoft
3 2 (20.00%) Juniper
3 2 (20.00%) CheckPoint
4 1 (10.00%) Sophos
4 1 (10.00%) Citrix