The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 99 89 91
Rank change year-on-year
-10 +2
Permanent jobs requiring a 3rd Line Support 2 8 3
As % of all permanent IT jobs located in Wiltshire 0.18% 0.66% 0.30%
As % of the Job Titles category 0.19% 0.68% 0.32%
Number of salaries quoted 2 7 3
Average salary £31,000 £45,000 £27,500
Average salary % change year-on-year
-31.11% +63.63%
90% offered a salary of more than £30,200 £30,500 £24,300
10% offered a salary of more than £31,800 £45,000 £29,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1074 1169 950
As % of all permanent IT jobs located in Wiltshire 95.72% 96.13% 96.25%
Number of salaries quoted 965 981 802
Average salary £40,000 £37,000 £38,000
Average salary % change year-on-year
+8.10% -2.63%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £52,966
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Wiltshire

3rd Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wiltshire region.

3rd Line Support Salary Trend in Wiltshire

3rd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Wiltshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +2 1 £32,000 +6.66%
3rd Line Support
South West

3rd Line Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 4 September 2015, IT jobs across the Wiltshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 8 (80.00%) Windows
2 6 (60.00%) VMware
3 5 (50.00%) Microsoft
4 4 (40.00%) Back Office
4 4 (40.00%) Active Directory
4 4 (40.00%) MS Exchange
5 3 (30.00%) MS Excel
6 2 (20.00%) vSphere
7 1 (10.00%) EqualLogic
7 1 (10.00%) Exchange Server 2010
7 1 (10.00%) Root Cause Analysis
7 1 (10.00%) Office 365
7 1 (10.00%) SQL Server 2012
7 1 (10.00%) Windows 8
7 1 (10.00%) Windows Server 2012
7 1 (10.00%) Network Monitoring
7 1 (10.00%) Analytical Skills
7 1 (10.00%) Business Continuity
7 1 (10.00%) SQL Server 2005
7 1 (10.00%) SharePoint
7 1 (10.00%) Linux
7 1 (10.00%) SQL Server
7 1 (10.00%) MS Office
7 1 (10.00%) ITIL
7 1 (10.00%) MCP
7 1 (10.00%) LAN
7 1 (10.00%) WAN
7 1 (10.00%) TCP/IP
7 1 (10.00%) VPN
7 1 (10.00%) Dell

3rd Line Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 4 September 2015, IT jobs across the Wiltshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) MS Exchange
2 1 (10.00%) Exchange Server 2010
2 1 (10.00%) SharePoint
Applications
1 3 (30.00%) MS Excel
2 1 (10.00%) MS Office
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) WAN
1 1 (10.00%) TCP/IP
1 1 (10.00%) VPN
1 1 (10.00%) SAN
1 1 (10.00%) Internet
1 1 (10.00%) Firewall
1 1 (10.00%) Wi-Fi
Database & Business Intelligence
1 1 (10.00%) SQL Server
1 1 (10.00%) SQL Server 2005
1 1 (10.00%) SQL Server 2012
General
1 4 (40.00%) Back Office
Miscellaneous
1 1 (10.00%) EqualLogic
1 1 (10.00%) Analytical Skills
Operating Systems
1 8 (80.00%) Windows
2 1 (10.00%) Linux
2 1 (10.00%) Windows Server 2003
2 1 (10.00%) Windows 7
2 1 (10.00%) Windows 8
2 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 1 (10.00%) ITIL
1 1 (10.00%) Business Continuity
1 1 (10.00%) Root Cause Analysis
1 1 (10.00%) Network Monitoring
Qualifications
1 1 (10.00%) MCP
System Software
1 4 (40.00%) Active Directory
2 2 (20.00%) vSphere
Vendors
1 6 (60.00%) VMware
2 5 (50.00%) Microsoft
3 1 (10.00%) Dell