The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 90 86 82
Rank change year-on-year
-4 -4
Permanent jobs requiring a 3rd Line Support 9 2 19
As % of all permanent IT jobs located in Wiltshire 0.73% 0.20% 1.53%
As % of the Job Titles category 0.76% 0.21% 1.60%
Number of salaries quoted 8 2 19
Average salary £45,000 £25,500 £35,000
Average salary % change year-on-year
+76.47% -27.14%
UK excluding London average salary £34,175 £32,500 £34,500
% change year-on-year
+5.15% -5.79%
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1188 945 1189
As % of all permanent IT jobs located in Wiltshire 96.35% 95.94% 95.81%
Number of salaries quoted 995 796 1064
Average salary £37,000 £38,500 £36,000
Average salary % change year-on-year
-3.89% +6.94%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £52,966 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Wiltshire

3rd Line Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Wiltshire region.

3rd Line Support Salary Trend in Wiltshire

3rd Line Support
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Wiltshire region over the 3 months to 2 September 2014.

3rd Line Support Salary Histogram in Wiltshire

3rd Line Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Wiltshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -19 2 £30,000 +9.09%
Corsham - 1 £42,500 -
3rd Line Support
South West

3rd Line Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 2 September 2014, IT jobs across the Wiltshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 15 (88.24%) Windows
2 11 (64.71%) VMware
3 10 (58.82%) VMware Infrastructure
3 10 (58.82%) Linux
3 10 (58.82%) TCP/IP
3 10 (58.82%) SAN
4 9 (52.94%) NAS
5 7 (41.18%) Red Hat Enterprise Linux
5 7 (41.18%) vSphere
6 6 (35.29%) vCloud
6 6 (35.29%) Cisco Certification
6 6 (35.29%) SSL
6 6 (35.29%) Microsoft
6 6 (35.29%) CCNP
6 6 (35.29%) VPN
6 6 (35.29%) Windows Server 2008
6 6 (35.29%) CentOS
6 6 (35.29%) VMware Certified Professional (VCP)
6 6 (35.29%) IPsec
7 5 (29.41%) Cisco
8 4 (23.53%) MS Excel
8 4 (23.53%) SC Cleared
8 4 (23.53%) Security Cleared
9 3 (17.65%) Firewall
9 3 (17.65%) LAN
9 3 (17.65%) WAN
9 3 (17.65%) ITIL
9 3 (17.65%) SQL Server
9 3 (17.65%) Active Directory
10 2 (11.76%) Oracle

3rd Line Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 2 September 2014, IT jobs across the Wiltshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) Tomcat
1 1 (5.88%) MS Exchange
1 1 (5.88%) WebSphere
Applications
1 4 (23.53%) MS Excel
2 1 (5.88%) MS Office
Communications & Networking
1 10 (58.82%) TCP/IP
1 10 (58.82%) SAN
2 9 (52.94%) NAS
3 6 (35.29%) VPN
3 6 (35.29%) SSL
3 6 (35.29%) IPsec
4 3 (17.65%) LAN
4 3 (17.65%) WAN
4 3 (17.65%) Firewall
5 1 (5.88%) MRTG
Database & Business Intelligence
1 3 (17.65%) SQL Server
Development Applications
1 1 (5.88%) Subversion
General
1 1 (5.88%) Advertising
Libraries, Frameworks & Software Standards
1 2 (11.76%) Application Packaging
2 1 (5.88%) XML
2 1 (5.88%) Java EE
Miscellaneous
1 1 (5.88%) AS400
Operating Systems
1 15 (88.24%) Windows
2 10 (58.82%) Linux
3 7 (41.18%) Red Hat Enterprise Linux
4 6 (35.29%) Windows Server 2008
4 6 (35.29%) CentOS
5 2 (11.76%) Windows Server 2003
5 2 (11.76%) Windows Vista
5 2 (11.76%) Windows 8
6 1 (5.88%) UNIX
6 1 (5.88%) Mac OS
6 1 (5.88%) Windows 2000
6 1 (5.88%) Windows XP
6 1 (5.88%) Solaris
Processes & Methodologies
1 3 (17.65%) ITIL
2 2 (11.76%) Change Management
3 1 (5.88%) Migration
3 1 (5.88%) Business Intelligence
3 1 (5.88%) Configuration Management
3 1 (5.88%) Process Management
3 1 (5.88%) Service Delivery
Programming Languages
1 1 (5.88%) Java
1 1 (5.88%) PL/SQL
1 1 (5.88%) SQL
Qualifications
1 6 (35.29%) CCNP
1 6 (35.29%) Cisco Certification
1 6 (35.29%) VMware Certified Professional (VCP)
2 4 (23.53%) SC Cleared
2 4 (23.53%) Security Cleared
System Software
1 10 (58.82%) VMware Infrastructure
2 7 (41.18%) vSphere
3 6 (35.29%) vCloud
4 3 (17.65%) Active Directory
5 1 (5.88%) VMware ESX
5 1 (5.88%) Hyper-V
Systems Management
1 1 (5.88%) Nagios
1 1 (5.88%) Check_MK
Vendors
1 11 (64.71%) VMware
2 6 (35.29%) Microsoft
3 5 (29.41%) Cisco
4 2 (11.76%) Oracle
5 1 (5.88%) IBM
5 1 (5.88%) F5
5 1 (5.88%) Juniper
5 1 (5.88%) Red Hat
5 1 (5.88%) Apple
5 1 (5.88%) Remedy