The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank - - 87
Permanent jobs requiring a Help Desk Analyst 0 0 2
As % of all permanent IT jobs located in Wiltshire - - 0.19%
As % of the Job Titles category - - 0.20%
Number of salaries quoted 0 0 2
Average salary - - £19,000
UK excluding London average salary £21,500 £18,500 £19,500
% change year-on-year
+16.21% -5.12%
Help Desk Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1165 1038 1001
As % of all permanent IT jobs located in Wiltshire 95.26% 96.29% 95.79%
Number of salaries quoted 971 879 914
Average salary £37,500 £38,500 £35,000
Average salary % change year-on-year
-2.59% +10.00%
90% offered a salary of more than £25,000 £26,500 £24,000
10% offered a salary of more than £56,500 £53,750 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Wiltshire

Help Desk Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Wiltshire region.

Help Desk Analyst Salary Trend in Wiltshire

Help Desk Analyst
Top 14 Related IT Skills in Wiltshire

For the 6 months to 21 October 2014, IT jobs across the Wiltshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 2 (100.00%) MS Office
1 2 (100.00%) Windows
1 2 (100.00%) MS Excel
1 2 (100.00%) Windows XP
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Service Management
1 2 (100.00%) Risk Management
1 2 (100.00%) MS PowerPoint
1 2 (100.00%) Windows Vista
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Change Control

Help Desk Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 21 October 2014, IT jobs across the Wiltshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Office
1 2 (100.00%) MS Excel
1 2 (100.00%) MS PowerPoint
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows XP
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Windows Vista
1 2 (100.00%) Windows Server 2008
Processes & Methodologies
1 2 (100.00%) Service Management
1 2 (100.00%) Risk Management
1 2 (100.00%) Change Control
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft