The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 213 206 207
Rank change year-on-year
-7 +1
Permanent jobs requiring a Help Desk Analyst 22 8 11
As % of all permanent IT jobs located in the South West 0.36% 0.16% 0.19%
As % of the Job Titles category 0.38% 0.17% 0.20%
Number of salaries quoted 21 8 9
Average salary £24,000 £19,500 £20,000
Average salary % change year-on-year
+23.07% -2.50%
90% offered a salary of more than £20,000 £19,500 £18,700
10% offered a salary of more than £25,000 £23,500 £20,400
UK excluding London average salary £21,250 £18,500 £20,000
% change year-on-year
+14.86% -7.50%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5791 4811 5442
As % of all permanent IT jobs located in the South West 95.04% 95.02% 96.28%
Number of salaries quoted 4792 4145 4826
Average salary £37,000 £35,000 £36,000
Average salary % change year-on-year
+5.71% -2.77%
90% offered a salary of more than £23,500 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset -18 12 £24,000 +23.07%
Bristol +3 8 £25,000 +6.38%
Gloucestershire 0 1 £18,000 -23.40%
Dorset - 1 £17,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 34 (65.38%) Windows
2 33 (63.46%) MS Excel
3 27 (51.92%) Microsoft
4 20 (38.46%) MS Office
4 20 (38.46%) Degree
5 17 (32.69%) VMware
6 16 (30.77%) SQL Server
7 15 (28.85%) MS Exchange
7 15 (28.85%) Active Directory
8 14 (26.92%) Disaster Recovery
8 14 (26.92%) Mathematics
9 13 (25.00%) Windows XP
10 7 (13.46%) TCP/IP
11 6 (11.54%) LAN
11 6 (11.54%) SQL
11 6 (11.54%) Windows Server 2008
11 6 (11.54%) Google
11 6 (11.54%) Windows 7
11 6 (11.54%) Google Apps
12 5 (9.62%) Mac OS
12 5 (9.62%) DHCP
13 4 (7.69%) Service Delivery
13 4 (7.69%) DNS
13 4 (7.69%) Windows Server 2003
13 4 (7.69%) WAN
13 4 (7.69%) ITIL
13 4 (7.69%) Windows 8
13 4 (7.69%) Incident Management
14 3 (5.77%) Oracle
14 3 (5.77%) IIS

Help Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (28.85%) MS Exchange
2 3 (5.77%) IIS
3 1 (1.92%) WorkSite
3 1 (1.92%) SharePoint
3 1 (1.92%) Blackberry Enterprise Server
Applications
1 33 (63.46%) MS Excel
2 20 (38.46%) MS Office
3 2 (3.85%) MS PowerPoint
Business Applications
1 2 (3.85%) Remedy ITSM
Cloud Services
1 6 (11.54%) Google Apps
Communications & Networking
1 7 (13.46%) TCP/IP
2 6 (11.54%) LAN
3 5 (9.62%) DHCP
4 4 (7.69%) DNS
4 4 (7.69%) WAN
5 3 (5.77%) VoIP
5 3 (5.77%) ADSL
6 2 (3.85%) SNMP
6 2 (3.85%) LDAP
6 2 (3.85%) Structured Cabling
7 1 (1.92%) SAN
7 1 (1.92%) VPN
7 1 (1.92%) Internet
7 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 16 (30.77%) SQL Server
2 2 (3.85%) Crystal Reports
2 2 (3.85%) SQL Server 2012
2 2 (3.85%) SQL Server 2005
2 2 (3.85%) SQL Server 2008
General
1 1 (1.92%) Spanish Language
1 1 (1.92%) Marketing
1 1 (1.92%) Retail
1 1 (1.92%) Law
1 1 (1.92%) Advertising
Libraries, Frameworks & Software Standards
1 2 (3.85%) HTML
Miscellaneous
1 14 (26.92%) Mathematics
2 3 (5.77%) Management Information System
3 1 (1.92%) Blackberry
Operating Systems
1 34 (65.38%) Windows
2 13 (25.00%) Windows XP
3 6 (11.54%) Windows Server 2008
3 6 (11.54%) Windows 7
4 5 (9.62%) Mac OS
5 4 (7.69%) Windows Server 2003
5 4 (7.69%) Windows 8
6 2 (3.85%) Windows Server 2012
6 2 (3.85%) Windows Vista
Processes & Methodologies
1 14 (26.92%) Disaster Recovery
2 4 (7.69%) Service Delivery
2 4 (7.69%) ITIL
2 4 (7.69%) Incident Management
3 2 (3.85%) Risk Management
3 2 (3.85%) ITSM
3 2 (3.85%) Service Management
3 2 (3.85%) E-Commerce
3 2 (3.85%) Change Control
4 1 (1.92%) Document Management
4 1 (1.92%) Configuration Management
4 1 (1.92%) Quality Management
Programming Languages
1 6 (11.54%) SQL
Qualifications
1 20 (38.46%) Degree
2 2 (3.85%) MCP
2 2 (3.85%) ITIL Foundation Certificate
3 1 (1.92%) MCITP
3 1 (1.92%) MCSE
3 1 (1.92%) MCSA
3 1 (1.92%) Cisco Certification
3 1 (1.92%) Microsoft Certification
3 1 (1.92%) Dell Certification
3 1 (1.92%) CCNA
3 1 (1.92%) Network+ Certification
3 1 (1.92%) CWNA
Quality Assurance & Compliance
1 2 (3.85%) SLA
1 2 (3.85%) QA
System Software
1 15 (28.85%) Active Directory
2 1 (1.92%) VMware Infrastructure
2 1 (1.92%) Hyper-V
2 1 (1.92%) Terminal Services
Systems Management
1 2 (3.85%) WMI
1 2 (3.85%) SCCM
Vendors
1 27 (51.92%) Microsoft
2 17 (32.69%) VMware
3 6 (11.54%) Google
4 3 (5.77%) Oracle
5 2 (3.85%) Remedy
5 2 (3.85%) ServiceNow
6 1 (1.92%) Meridio
6 1 (1.92%) HP
6 1 (1.92%) Dell
6 1 (1.92%) Hummingbird
6 1 (1.92%) Open Text
Exeter, Devon
Edge Specialist Recruitment
Salary: £17000 - £19000 per annum
Posted: 7 hours ago