The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 240 225 217
Rank change year-on-year
-15 -8
Permanent jobs requiring a Help Desk Analyst 15 19 25
As % of all permanent IT jobs located in the South West 0.27% 0.31% 0.43%
As % of the Job Titles category 0.27% 0.32% 0.44%
Number of salaries quoted 15 11 25
Average salary £23,750 £19,500 £23,000
Average salary % change year-on-year
+21.79% -15.21%
90% offered a salary of more than £17,900 £18,000 £19,500
10% offered a salary of more than £28,000 £22,500 £25,000
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5473 6027 5644
As % of all permanent IT jobs located in the South West 96.76% 97.41% 96.74%
Number of salaries quoted 4590 4942 4723
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £22,500 £23,000
10% offered a salary of more than £60,000 £53,000 £55,648
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +6 10 £23,750 +21.79%
Bristol -11 3 £22,500 - 1
Devon - 2 £17,500 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 1 May 2016, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 16 (84.21%) Windows
2 15 (78.95%) Active Directory
3 13 (68.42%) LAN
3 13 (68.42%) WAN
4 12 (63.16%) MS Exchange
4 12 (63.16%) Exchange Server 2010
5 11 (57.89%) Finance
5 11 (57.89%) Citrix
5 11 (57.89%) TCP/IP
5 11 (57.89%) SLA
6 9 (47.37%) Windows 7
7 8 (42.11%) XenApp
7 8 (42.11%) Windows 8
7 8 (42.11%) Performance Monitoring
8 6 (31.58%) MS Office
8 6 (31.58%) Microsoft
9 4 (21.05%) Continuous Improvement
10 3 (15.79%) Business Transformation
10 3 (15.79%) MS PowerPoint
10 3 (15.79%) Management Information System
10 3 (15.79%) ITIL
10 3 (15.79%) MS Excel
10 3 (15.79%) Coaching
11 2 (10.53%) Linux
11 2 (10.53%) Cisco
11 2 (10.53%) Wi-Fi
11 2 (10.53%) Windows Server 2003
11 2 (10.53%) ITIL Certification
11 2 (10.53%) Asset Management
11 2 (10.53%) Windows Server 2008

Help Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 1 May 2016, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (63.16%) Exchange Server 2010
1 12 (63.16%) MS Exchange
2 1 (5.26%) Blackberry Enterprise Server
Applications
1 6 (31.58%) MS Office
2 3 (15.79%) MS Excel
2 3 (15.79%) MS PowerPoint
Communications & Networking
1 13 (68.42%) LAN
1 13 (68.42%) WAN
2 11 (57.89%) TCP/IP
3 2 (10.53%) Wi-Fi
4 1 (5.26%) DHCP
4 1 (5.26%) DNS
4 1 (5.26%) IP Telephony
4 1 (5.26%) VPN
General
1 11 (57.89%) Finance
Miscellaneous
1 3 (15.79%) Management Information System
2 2 (10.53%) Statistics
3 1 (5.26%) Blackberry
3 1 (5.26%) Fat Client
3 1 (5.26%) Thin Client
Operating Systems
1 16 (84.21%) Windows
2 9 (47.37%) Windows 7
3 8 (42.11%) Windows 8
4 2 (10.53%) Linux
4 2 (10.53%) Windows Server
4 2 (10.53%) Windows Server 2003
4 2 (10.53%) Windows Server 2008
5 1 (5.26%) Windows XP
Processes & Methodologies
1 8 (42.11%) Performance Monitoring
2 4 (21.05%) Continuous Improvement
3 3 (15.79%) Business Transformation
3 3 (15.79%) Coaching
3 3 (15.79%) ITIL
4 2 (10.53%) Asset Management
4 2 (10.53%) Incident Management
4 2 (10.53%) Problem Management
5 1 (5.26%) Data Security
5 1 (5.26%) Document Management
5 1 (5.26%) ITSM
5 1 (5.26%) Service Management
Qualifications
1 2 (10.53%) ITIL Certification
2 1 (5.26%) A+ Certification
2 1 (5.26%) ITIL Foundation Certificate
2 1 (5.26%) MCITP
2 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 11 (57.89%) SLA
2 1 (5.26%) ISO/IEC 27001
System Software
1 15 (78.95%) Active Directory
2 8 (42.11%) XenApp
3 1 (5.26%) Terminal Server
Vendors
1 11 (57.89%) Citrix
2 6 (31.58%) Microsoft
3 2 (10.53%) Cisco
4 1 (5.26%) Avaya
4 1 (5.26%) Spiceworks
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 6 days ago