The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 221 197 204
Rank change year-on-year
-24 +7
Permanent jobs requiring a Help Desk Analyst 15 29 9
As % of all permanent IT jobs located in the South West 0.26% 0.49% 0.17%
As % of the Job Titles category 0.27% 0.52% 0.18%
Number of salaries quoted 7 29 9
Average salary £18,000 £23,000 £19,500
Average salary % change year-on-year
-21.73% +17.94%
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5557 5598 5102
As % of all permanent IT jobs located in the South West 95.81% 95.43% 96.56%
Number of salaries quoted 4651 4691 4493
Average salary £37,500 £37,500 £35,579
Average salary % change year-on-year
- +5.40%
90% offered a salary of more than £23,500 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -1 8 - - 2
Dorset - 4 £18,000 -
Somerset +8 1 £21,500 -10.41%
Gloucestershire -21 1 £18,000 -21.73%
Avon - 1 £18,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 22 May 2015, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 23 (88.46%) Windows
2 16 (61.54%) Microsoft
3 15 (57.69%) Windows 7
4 13 (50.00%) MS Excel
4 13 (50.00%) MS Office
5 11 (42.31%) Windows 8
6 8 (30.77%) Windows Server 2012
6 8 (30.77%) Document Management
6 8 (30.77%) Meridio
6 8 (30.77%) WorkSite
6 8 (30.77%) Windows Server 2008
6 8 (30.77%) Law
6 8 (30.77%) Hummingbird
6 8 (30.77%) OpenText
6 8 (30.77%) HP
7 7 (26.92%) ITIL
8 5 (19.23%) Degree
9 4 (15.38%) SQL
9 4 (15.38%) Active Directory
9 4 (15.38%) SLA
9 4 (15.38%) Finance
10 3 (11.54%) Oracle
10 3 (11.54%) MS Exchange
10 3 (11.54%) TCP/IP
10 3 (11.54%) Data Structures
11 2 (7.69%) Android
11 2 (7.69%) Apple iOS
11 2 (7.69%) Windows Phone
11 2 (7.69%) ServiceNow
11 2 (7.69%) Incident Management

Help Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 22 May 2015, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (30.77%) WorkSite
2 3 (11.54%) MS Exchange
3 2 (7.69%) Exchange Server 2003
Applications
1 13 (50.00%) MS Excel
1 13 (50.00%) MS Office
Communications & Networking
1 3 (11.54%) TCP/IP
General
1 8 (30.77%) Law
2 4 (15.38%) Finance
Miscellaneous
1 3 (11.54%) Data Structures
2 2 (7.69%) Handset
3 1 (3.85%) IVR
3 1 (3.85%) Blackberry
3 1 (3.85%) Video Conferencing
3 1 (3.85%) CMDB
Operating Systems
1 23 (88.46%) Windows
2 15 (57.69%) Windows 7
3 11 (42.31%) Windows 8
4 8 (30.77%) Windows Server 2012
4 8 (30.77%) Windows Server 2008
5 2 (7.69%) Android
5 2 (7.69%) Apple iOS
5 2 (7.69%) Windows Phone
5 2 (7.69%) Windows XP
Processes & Methodologies
1 8 (30.77%) Document Management
2 7 (26.92%) ITIL
3 2 (7.69%) Incident Management
4 1 (3.85%) Service Management
4 1 (3.85%) Configuration Management
4 1 (3.85%) Data Entry
Programming Languages
1 4 (15.38%) SQL
Qualifications
1 5 (19.23%) Degree
2 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 4 (15.38%) Active Directory
2 1 (3.85%) XenApp
Vendors
1 16 (61.54%) Microsoft
2 8 (30.77%) Meridio
2 8 (30.77%) Hummingbird
2 8 (30.77%) OpenText
2 8 (30.77%) HP
3 3 (11.54%) Oracle
4 2 (7.69%) ServiceNow
4 2 (7.69%) Apple
4 2 (7.69%) Remedy
4 2 (7.69%) Citrix
5 1 (3.85%) Cisco
Bristol, Avon
Redrock Consulting Ltd
Salary: £22000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago