The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 192 202 209
Rank change year-on-year
+10 +7
Permanent jobs requiring a Help Desk Analyst 30 10 6
As % of all permanent IT jobs located in the South West 0.50% 0.19% 0.11%
As % of the Job Titles category 0.52% 0.20% 0.11%
Number of salaries quoted 29 10 6
Average salary £24,000 £19,500 £19,000
Average salary % change year-on-year
+23.07% +2.63%
90% offered a salary of more than £20,000 £19,500 £18,250
10% offered a salary of more than £25,000 £23,500 £20,000
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5806 4980 5350
As % of all permanent IT jobs located in the South West 95.81% 95.22% 96.50%
Number of salaries quoted 4811 4331 4729
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset -19 14 £24,000 +23.07% 1
Gloucestershire +6 7 £23,500 -
Bristol -7 6 £23,500 - 2
Wiltshire - 2 £21,500 -
Dorset - 1 £17,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 23 July 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 34 (69.39%) Windows
2 31 (63.27%) MS Excel
3 25 (51.02%) Microsoft
4 21 (42.86%) MS Office
5 17 (34.69%) Degree
6 15 (30.61%) VMware
7 14 (28.57%) Active Directory
8 13 (26.53%) Windows XP
8 13 (26.53%) SQL Server
9 12 (24.49%) MS Exchange
10 11 (22.45%) Disaster Recovery
10 11 (22.45%) Mathematics
11 8 (16.33%) Windows 7
12 7 (14.29%) Windows Server 2008
12 7 (14.29%) LAN
12 7 (14.29%) TCP/IP
13 6 (12.24%) SQL
14 5 (10.20%) ITIL
14 5 (10.20%) WAN
14 5 (10.20%) DHCP
15 4 (8.16%) Google
15 4 (8.16%) Windows 8
15 4 (8.16%) Google Apps
15 4 (8.16%) Windows Server 2003
15 4 (8.16%) DNS
15 4 (8.16%) VoIP
16 3 (6.12%) ADSL
16 3 (6.12%) Oracle
16 3 (6.12%) IIS
16 3 (6.12%) Management Information System

Help Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 23 July 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (24.49%) MS Exchange
2 3 (6.12%) IIS
3 2 (4.08%) WorkSite
4 1 (2.04%) SharePoint
4 1 (2.04%) Blackberry Enterprise Server
Applications
1 31 (63.27%) MS Excel
2 21 (42.86%) MS Office
3 2 (4.08%) MS PowerPoint
Business Applications
1 2 (4.08%) Remedy ITSM
Cloud Services
1 4 (8.16%) Google Apps
Communications & Networking
1 7 (14.29%) LAN
1 7 (14.29%) TCP/IP
2 5 (10.20%) WAN
2 5 (10.20%) DHCP
3 4 (8.16%) VoIP
3 4 (8.16%) DNS
4 3 (6.12%) ADSL
5 2 (4.08%) LDAP
5 2 (4.08%) SNMP
5 2 (4.08%) VPN
5 2 (4.08%) Structured Cabling
6 1 (2.04%) SAN
6 1 (2.04%) Internet
6 1 (2.04%) Wi-Fi
Database & Business Intelligence
1 13 (26.53%) SQL Server
2 2 (4.08%) Crystal Reports
2 2 (4.08%) SQL Server 2005
2 2 (4.08%) SQL Server 2008
2 2 (4.08%) SQL Server 2012
General
1 2 (4.08%) Law
2 1 (2.04%) Advertising
2 1 (2.04%) Retail
2 1 (2.04%) Marketing
2 1 (2.04%) Spanish Language
2 1 (2.04%) Finance
Libraries, Frameworks & Software Standards
1 2 (4.08%) HTML
Miscellaneous
1 11 (22.45%) Mathematics
2 3 (6.12%) Management Information System
3 1 (2.04%) Blackberry
Operating Systems
1 34 (69.39%) Windows
2 13 (26.53%) Windows XP
3 8 (16.33%) Windows 7
4 7 (14.29%) Windows Server 2008
5 4 (8.16%) Windows 8
5 4 (8.16%) Windows Server 2003
6 3 (6.12%) Mac OS
7 2 (4.08%) Windows Server 2012
7 2 (4.08%) Windows Vista
Processes & Methodologies
1 11 (22.45%) Disaster Recovery
2 5 (10.20%) ITIL
3 2 (4.08%) E-Commerce
3 2 (4.08%) Service Management
3 2 (4.08%) ITSM
3 2 (4.08%) Risk Management
3 2 (4.08%) Document Management
3 2 (4.08%) Incident Management
3 2 (4.08%) Change Control
3 2 (4.08%) Service Delivery
4 1 (2.04%) Quality Management
4 1 (2.04%) Configuration Management
Programming Languages
1 6 (12.24%) SQL
Qualifications
1 17 (34.69%) Degree
2 2 (4.08%) ITIL Foundation Certificate
2 2 (4.08%) MCP
3 1 (2.04%) MCSE
3 1 (2.04%) MCSA
3 1 (2.04%) CCNA
3 1 (2.04%) Cisco Certification
3 1 (2.04%) Microsoft Certification
3 1 (2.04%) Dell Certification
3 1 (2.04%) CWNA
3 1 (2.04%) Network+ Certification
3 1 (2.04%) MCITP
Quality Assurance & Compliance
1 2 (4.08%) SLA
1 2 (4.08%) QA
System Software
1 14 (28.57%) Active Directory
2 1 (2.04%) Terminal Services
2 1 (2.04%) VMware Infrastructure
2 1 (2.04%) Hyper-V
Systems Management
1 3 (6.12%) SCCM
2 2 (4.08%) WMI
Vendors
1 25 (51.02%) Microsoft
2 15 (30.61%) VMware
3 4 (8.16%) Google
4 3 (6.12%) Oracle
5 2 (4.08%) Remedy
5 2 (4.08%) Hummingbird
5 2 (4.08%) Open Text
5 2 (4.08%) HP
5 2 (4.08%) ServiceNow
5 2 (4.08%) Meridio
6 1 (2.04%) Dell
6 1 (2.04%) Citrix
6 1 (2.04%) SAP
Bath, Avon
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Salary: £23000 - £24000 per annum + Pension, Healthcare
Posted: 4 days ago
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Salary: £22000 - £25000 per annum
Posted: 5 days ago
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n-tier selection limited
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Posted: 6 days ago