The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 209 201 197
Rank change year-on-year
-8 -4
Permanent jobs requiring a Help Desk Analyst 25 8 17
As % of all permanent IT jobs located in the South West 0.41% 0.16% 0.29%
As % of the Job Titles category 0.43% 0.17% 0.31%
Number of salaries quoted 24 8 10
Average salary £24,000 £19,500 £20,000
Average salary % change year-on-year
+23.07% -2.50%
90% offered a salary of more than £18,600 £19,500 £18,850
10% offered a salary of more than £25,000 £23,500 £22,300
UK excluding London average salary £21,250 £18,000 £20,000
% change year-on-year
+18.05% -10.00%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5813 4829 5542
As % of all permanent IT jobs located in the South West 95.15% 94.98% 96.12%
Number of salaries quoted 4843 4173 4921
Average salary £36,000 £35,000 £35,500
Average salary % change year-on-year
+2.85% -1.40%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset -10 13 £24,000 +23.07%
Bristol +3 9 £24,250 +3.19%
Dorset -3 2 £17,250 -23.33% 1
Gloucestershire +1 1 £18,000 -23.40%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 17 September 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 36 (65.45%) Windows
2 34 (61.82%) MS Excel
3 31 (56.36%) Microsoft
4 23 (41.82%) Degree
5 22 (40.00%) MS Office
6 19 (34.55%) VMware
7 17 (30.91%) SQL Server
7 17 (30.91%) MS Exchange
7 17 (30.91%) Active Directory
8 16 (29.09%) Disaster Recovery
8 16 (29.09%) Mathematics
9 15 (27.27%) Windows XP
10 10 (18.18%) Windows 7
11 8 (14.55%) ITIL
12 7 (12.73%) TCP/IP
12 7 (12.73%) Mentoring
13 6 (10.91%) LAN
13 6 (10.91%) WAN
13 6 (10.91%) DHCP
13 6 (10.91%) Google
13 6 (10.91%) Windows Server 2008
13 6 (10.91%) Google Apps
14 5 (9.09%) SQL
14 5 (9.09%) DNS
14 5 (9.09%) Incident Management
14 5 (9.09%) Mac OS
14 5 (9.09%) Windows 8
14 5 (9.09%) User Experience
15 4 (7.27%) MCP
15 4 (7.27%) Windows Server 2003

Help Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 17 September 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (30.91%) MS Exchange
2 3 (5.45%) Blackberry Enterprise Server
2 3 (5.45%) IIS
3 1 (1.82%) SharePoint
3 1 (1.82%) WorkSite
Applications
1 34 (61.82%) MS Excel
2 22 (40.00%) MS Office
3 2 (3.64%) MS PowerPoint
Business Applications
1 1 (1.82%) Remedy ITSM
Cloud Services
1 6 (10.91%) Google Apps
Communications & Networking
1 7 (12.73%) TCP/IP
2 6 (10.91%) WAN
2 6 (10.91%) DHCP
2 6 (10.91%) LAN
3 5 (9.09%) DNS
4 3 (5.45%) VPN
5 2 (3.64%) IP Telephony
5 2 (3.64%) Structured Cabling
6 1 (1.82%) SAN
6 1 (1.82%) Internet
6 1 (1.82%) Firewall
6 1 (1.82%) Wi-Fi
6 1 (1.82%) SNMP
6 1 (1.82%) VoIP
6 1 (1.82%) LDAP
6 1 (1.82%) ADSL
Database & Business Intelligence
1 17 (30.91%) SQL Server
2 1 (1.82%) Crystal Reports
2 1 (1.82%) SQL Server 2005
2 1 (1.82%) SQL Server 2008
2 1 (1.82%) SQL Server 2012
General
1 1 (1.82%) Law
1 1 (1.82%) Advertising
1 1 (1.82%) Retail
1 1 (1.82%) Marketing
1 1 (1.82%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (3.64%) HTML
Miscellaneous
1 16 (29.09%) Mathematics
2 5 (9.09%) User Experience
3 3 (5.45%) Blackberry
4 2 (3.64%) Management Information System
4 2 (3.64%) Analytical Skills
Operating Systems
1 36 (65.45%) Windows
2 15 (27.27%) Windows XP
3 10 (18.18%) Windows 7
4 6 (10.91%) Windows Server 2008
5 5 (9.09%) Mac OS
5 5 (9.09%) Windows 8
6 4 (7.27%) Windows Server 2003
7 2 (3.64%) Windows Vista
7 2 (3.64%) Windows Server 2012
Processes & Methodologies
1 16 (29.09%) Disaster Recovery
2 8 (14.55%) ITIL
3 7 (12.73%) Mentoring
4 5 (9.09%) Incident Management
5 4 (7.27%) Service Delivery
6 2 (3.64%) Change Control
6 2 (3.64%) E-Commerce
6 2 (3.64%) Service Management
6 2 (3.64%) Risk Management
7 1 (1.82%) Document Management
7 1 (1.82%) ITSM
7 1 (1.82%) Quality Management
7 1 (1.82%) Configuration Management
7 1 (1.82%) Network Monitoring
Programming Languages
1 5 (9.09%) SQL
Qualifications
1 23 (41.82%) Degree
2 4 (7.27%) MCP
3 3 (5.45%) Microsoft Certification
4 2 (3.64%) MCSE
4 2 (3.64%) MCSA
5 1 (1.82%) CCNA
5 1 (1.82%) Cisco Certification
5 1 (1.82%) ITIL Certification
5 1 (1.82%) Dell Certification
5 1 (1.82%) CWNA
5 1 (1.82%) Network+ Certification
5 1 (1.82%) MCITP
5 1 (1.82%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (5.45%) SLA
2 1 (1.82%) QA
System Software
1 17 (30.91%) Active Directory
2 1 (1.82%) Terminal Services
2 1 (1.82%) VMware Infrastructure
2 1 (1.82%) Hyper-V
Systems Management
1 1 (1.82%) WMI
1 1 (1.82%) SCCM
Vendors
1 31 (56.36%) Microsoft
2 19 (34.55%) VMware
3 6 (10.91%) Google
4 3 (5.45%) Oracle
5 2 (3.64%) ServiceNow
5 2 (3.64%) Remedy
6 1 (1.82%) Hummingbird
6 1 (1.82%) Open Text
6 1 (1.82%) HP
6 1 (1.82%) Dell
6 1 (1.82%) Meridio
Honiton, Devon
Ashdown IT
Salary: £18000 - £20000 per annum
Posted: Yesterday
Chippenham, Wiltshire
Redrock Consulting Ltd
Salary: £17000 - £18000 per annum
Posted: 4 days ago
Bournemouth, Dorset
Connectus
Salary: £16000 - £19000 per annum + benefits
Posted: 5 days ago