The statistics below represent IT jobs advertised across the South West region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 223 227 203
Rank change year-on-year
+4 -24
Permanent jobs requiring a Help Desk Analyst 12 19 34
As % of all permanent IT jobs located in the South West 0.23% 0.33% 0.58%
As % of the Job Titles category 0.23% 0.34% 0.60%
Number of salaries quoted 12 11 34
Median salary £23,125 £18,500 £23,000
Median salary % change year-on-year
+25.00% -19.56%
90% offered a salary of more than £17,600 £18,000 £20,295
10% offered a salary of more than £28,000 £21,500 £25,700
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5139 5640 5702
As % of all permanent IT jobs located in the South West 97.22% 97.19% 97.10%
Number of salaries quoted 4345 4721 4761
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £58,500 £55,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire - 7 £23,750 -
Bristol +3 3 £22,500 +21.62%
Devon - 2 £17,500 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Help Desk Analyst in the job title.

1 16 (84.21%) Windows
2 15 (78.95%) Active Directory
3 13 (68.42%) LAN
3 13 (68.42%) WAN
4 12 (63.16%) MS Exchange
4 12 (63.16%) Exchange Server 2010
5 11 (57.89%) Finance
5 11 (57.89%) Citrix
5 11 (57.89%) TCP/IP
5 11 (57.89%) SLA
6 9 (47.37%) Windows 7
7 8 (42.11%) XenApp
7 8 (42.11%) Windows 8
7 8 (42.11%) Performance Monitoring
8 6 (31.58%) MS Office
8 6 (31.58%) Microsoft
9 4 (21.05%) Continuous Improvement
10 3 (15.79%) Business Transformation
10 3 (15.79%) MS PowerPoint
10 3 (15.79%) Management Information System
10 3 (15.79%) ITIL
10 3 (15.79%) MS Excel
10 3 (15.79%) Coaching
11 2 (10.53%) Linux
11 2 (10.53%) Cisco
11 2 (10.53%) Wi-Fi
11 2 (10.53%) Windows Server 2003
11 2 (10.53%) ITIL Certification
11 2 (10.53%) Asset Management
11 2 (10.53%) Windows Server 2008

Help Desk Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (63.16%) Exchange Server 2010
1 12 (63.16%) MS Exchange
2 1 (5.26%) Blackberry Enterprise Server
Applications
1 6 (31.58%) MS Office
2 3 (15.79%) MS Excel
2 3 (15.79%) MS PowerPoint
Communications & Networking
1 13 (68.42%) LAN
1 13 (68.42%) WAN
2 11 (57.89%) TCP/IP
3 2 (10.53%) Wi-Fi
4 1 (5.26%) DHCP
4 1 (5.26%) DNS
4 1 (5.26%) IP Telephony
4 1 (5.26%) VPN
General
1 11 (57.89%) Finance
Miscellaneous
1 3 (15.79%) Management Information System
2 2 (10.53%) Statistics
3 1 (5.26%) Blackberry
3 1 (5.26%) Fat Client
3 1 (5.26%) Thin Client
Operating Systems
1 16 (84.21%) Windows
2 9 (47.37%) Windows 7
3 8 (42.11%) Windows 8
4 2 (10.53%) Linux
4 2 (10.53%) Windows Server
4 2 (10.53%) Windows Server 2003
4 2 (10.53%) Windows Server 2008
5 1 (5.26%) Windows XP
Processes & Methodologies
1 8 (42.11%) Performance Monitoring
2 4 (21.05%) Continuous Improvement
3 3 (15.79%) Business Transformation
3 3 (15.79%) Coaching
3 3 (15.79%) ITIL
4 2 (10.53%) Asset Management
4 2 (10.53%) Incident Management
4 2 (10.53%) Problem Management
5 1 (5.26%) Data Security
5 1 (5.26%) Document Management
5 1 (5.26%) ITSM
5 1 (5.26%) Service Management
Qualifications
1 2 (10.53%) ITIL Certification
2 1 (5.26%) A+ Certification
2 1 (5.26%) ITIL Foundation Certificate
2 1 (5.26%) MCITP
2 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 11 (57.89%) SLA
2 1 (5.26%) ISO/IEC 27001
System Software
1 15 (78.95%) Active Directory
2 8 (42.11%) XenApp
3 1 (5.26%) Terminal Server
Vendors
1 11 (57.89%) Citrix
2 6 (31.58%) Microsoft
3 2 (10.53%) Cisco
4 1 (5.26%) Avaya
4 1 (5.26%) Spiceworks