The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 205 202 201
Rank change year-on-year
-3 -1
Permanent jobs requiring a Help Desk Analyst 20 18 15
As % of all permanent IT jobs located in the South West 0.34% 0.33% 0.27%
As % of the Job Titles category 0.36% 0.35% 0.28%
Number of salaries quoted 19 18 15
Average salary £23,000 £20,250 £22,500
Average salary % change year-on-year
+13.58% -10.00%
90% offered a salary of more than £19,500 £17,500 £15,800
10% offered a salary of more than £26,000 £26,500 £30,000
UK excluding London average salary £20,000 £21,000 £20,500
% change year-on-year
-4.76% +2.43%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South West

Help Desk Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South West region.

Help Desk Analyst Salary Trend in the South West

Help Desk Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bristol +4 7 £21,250 +4.93%
Gloucestershire - 7 £23,000 - 2
Somerset -4 3 £23,500 +20.51% 2
Wiltshire -6 3 £26,000 +28.39% 1
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 25 (78.13%) Windows
2 15 (46.88%) MS Office
3 12 (37.50%) MS Excel
4 11 (34.38%) Windows XP
5 10 (31.25%) Microsoft
5 10 (31.25%) Windows 7
6 9 (28.13%) Active Directory
7 8 (25.00%) ITIL
8 7 (21.88%) TCP/IP
9 5 (15.63%) DNS
9 5 (15.63%) SQL
9 5 (15.63%) LAN
9 5 (15.63%) DHCP
10 4 (12.50%) Advertising
10 4 (12.50%) VMware
10 4 (12.50%) Windows Server 2008
10 4 (12.50%) Degree
11 3 (9.38%) WorkSite
11 3 (9.38%) SCCM
11 3 (9.38%) Document Management
11 3 (9.38%) Meridio
11 3 (9.38%) Hummingbird
11 3 (9.38%) Open Text
11 3 (9.38%) Law
11 3 (9.38%) ITSM
11 3 (9.38%) VoIP
11 3 (9.38%) WAN
11 3 (9.38%) Oracle
11 3 (9.38%) HP
11 3 (9.38%) Blackberry

Help Desk Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.38%) WorkSite
1 3 (9.38%) Blackberry Enterprise Server
2 1 (3.13%) IIS
Applications
1 15 (46.88%) MS Office
2 12 (37.50%) MS Excel
Business Applications
1 2 (6.25%) Remedy ITSM
Communications & Networking
1 7 (21.88%) TCP/IP
2 5 (15.63%) DNS
2 5 (15.63%) LAN
2 5 (15.63%) DHCP
3 3 (9.38%) VoIP
3 3 (9.38%) WAN
4 2 (6.25%) LDAP
4 2 (6.25%) VPN
4 2 (6.25%) SNMP
4 2 (6.25%) ADSL
Database & Business Intelligence
1 2 (6.25%) SQL Server
1 2 (6.25%) Crystal Reports
1 2 (6.25%) SQL Server 2005
1 2 (6.25%) SQL Server 2008
1 2 (6.25%) SQL Server 2012
General
1 4 (12.50%) Advertising
2 3 (9.38%) Law
3 2 (6.25%) Finance
4 1 (3.13%) Legal
Miscellaneous
1 3 (9.38%) Blackberry
2 2 (6.25%) Management Information System
Operating Systems
1 25 (78.13%) Windows
2 11 (34.38%) Windows XP
3 10 (31.25%) Windows 7
4 4 (12.50%) Windows Server 2008
5 1 (3.13%) Windows Server 2003
Processes & Methodologies
1 8 (25.00%) ITIL
2 3 (9.38%) Document Management
2 3 (9.38%) ITSM
3 1 (3.13%) Data Security
3 1 (3.13%) Service Management
Programming Languages
1 5 (15.63%) SQL
Qualifications
1 4 (12.50%) Degree
2 2 (6.25%) Microsoft Certification
2 2 (6.25%) MCITP
3 1 (3.13%) Network+ Certification
3 1 (3.13%) CWNA
3 1 (3.13%) MCSE
3 1 (3.13%) MCSA
3 1 (3.13%) MCP
3 1 (3.13%) Cisco Certification
3 1 (3.13%) A+ Certification
3 1 (3.13%) CCNA
Quality Assurance & Compliance
1 2 (6.25%) QA
2 1 (3.13%) SLA
System Software
1 9 (28.13%) Active Directory
Systems Management
1 3 (9.38%) SCCM
2 2 (6.25%) WMI
3 1 (3.13%) DameWare
Vendors
1 10 (31.25%) Microsoft
2 4 (12.50%) VMware
3 3 (9.38%) Meridio
3 3 (9.38%) Hummingbird
3 3 (9.38%) Open Text
3 3 (9.38%) Oracle
3 3 (9.38%) HP
4 2 (6.25%) Remedy
4 2 (6.25%) ServiceNow
5 1 (3.13%) SAP
5 1 (3.13%) Citrix
Stonehouse, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + benefits
Posted: 3 days ago
Gloucestershire
Ashdown IT
Salary: £23000 per annum + pension, life assurance
Posted: 6 days ago