Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Helpdesk Support role in IT jobs within the Wiltshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

 Help Desk Support
Location
3 months to
2 Dec 2008
Same period last year
Rank97106
Rank change on same period last yearUp+9
Matching permanent IT job ads1520
As % of all UK permanent IT job ads sampled0.010 %0.009 %
As % of the category below0.782 %0.733 %
Salaries quoted1518
Average minimum salary£21,980£20,278
Average salary£22,680£23,000
% change on same period last year-1.39 %
Average maximum salary£23,380£25,722
UK excluding London average salary£20,902£20,738
% change on same period last year+0.78 %
Wiltshire IT Job Market, Job TitlesJob Titles
Wiltshire
Matching permanent IT job ads19192728
As % of all UK permanent IT job ads sampled1.283 %1.217 %
Salaries quoted17092232
Average minimum salary£32,638£34,621
Average salary£35,821£37,173
% change on same period last year-3.63 %
Average maximum salary£39,003£39,725
UK excluding London average salary£38,498£39,074
% change on same period last year-1.47 %
Helpdesk Support South WestHelpdesk Support
South West

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Wiltshire Helpdesk Support Demand Trend

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Wiltshire region.

Wiltshire Helpdesk Support Salary Trend

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Wiltshire region over the 3 months to 2 December 2008.

Wiltshire Helpdesk Support Salary Histogram

Helpdesk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Wiltshire region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SwindonUp+2413£22,654+15.58 %
TrowbridgeNew entry-1£21,000-
MarlboroughNew entry-1£24,700-
Helpdesk Support South WestHelpdesk Support
South West

Helpdesk Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the Wiltshire region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

111 (32.35 %)French Language
111 (32.35 %)German Language
111 (32.35 %)Italian Language
111 (32.35 %)Spanish Language
210 (29.41 %)Windows
39 (26.47 %)SQL
39 (26.47 %)Business Intelligence
39 (26.47 %)Retail
39 (26.47 %)Insurance
48 (23.53 %)FMCG
48 (23.53 %)EPoS
48 (23.53 %)EFT
48 (23.53 %)UNIX
56 (17.65 %)MS Office
65 (14.71 %)Microsoft
74 (11.76 %)Windows XP
74 (11.76 %)WAN
83 (8.824 %)InterBase
83 (8.824 %)TCP/IP
83 (8.824 %)Windows 2000
83 (8.824 %)Lotus Notes
83 (8.824 %)MS Excel
83 (8.824 %)Cognos Impromptu
83 (8.824 %)ITIL
83 (8.824 %)Oracle
83 (8.824 %)LAN
83 (8.824 %)Lotus
83 (8.824 %)Citrix
92 (5.882 %)Microsoft Certification
92 (5.882 %)A+ Certification

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the Wiltshire region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Wiltshire IT Job Market, Application PlatformsApplication Platforms
13 (8.824 %)Lotus Notes
21 (2.941 %)SharePoint
21 (2.941 %)MS Exchange
21 (2.941 %)Exchange Server 2003
Wiltshire IT Job Market, ApplicationsApplications
16 (17.65 %)MS Office
23 (8.824 %)MS Excel
Wiltshire IT Job Market, Business ApplicationsBusiness Applications
11 (2.941 %)Navision
Wiltshire IT Job Market, Communications & NetworkingCommunications & Networking
14 (11.76 %)WAN
23 (8.824 %)TCP/IP
23 (8.824 %)LAN
31 (2.941 %)MPLS
Wiltshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
13 (8.824 %)Cognos Impromptu
13 (8.824 %)InterBase
Wiltshire IT Job Market, GeneralGeneral
19 (26.47 %)Retail
19 (26.47 %)Insurance
28 (23.53 %)FMCG
32 (5.882 %)Health
32 (5.882 %)Pensions
Wiltshire IT Job Market, MiscellaneousMiscellaneous
111 (32.35 %)French Language
111 (32.35 %)German Language
111 (32.35 %)Italian Language
111 (32.35 %)Spanish Language
28 (23.53 %)EPoS
28 (23.53 %)EFT
31 (2.941 %)Smartcard
Wiltshire IT Job Market, Operating SystemsOperating Systems
110 (29.41 %)Windows
28 (23.53 %)UNIX
34 (11.76 %)Windows XP
43 (8.824 %)Windows 2000
51 (2.941 %)Linux
Wiltshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
19 (26.47 %)Business Intelligence
23 (8.824 %)ITIL
32 (5.882 %)Service Delivery
41 (2.941 %)Security Cleared
41 (2.941 %)E-Commerce
Wiltshire IT Job Market, Programming LanguagesProgramming Languages
19 (26.47 %)SQL
22 (5.882 %)C
Wiltshire IT Job Market, QualificationsQualifications
12 (5.882 %)MCP
12 (5.882 %)Microsoft Certification
12 (5.882 %)A+ Certification
Wiltshire IT Job Market, System SoftwareSystem Software
12 (5.882 %)Active Directory
Wiltshire IT Job Market, VendorsVendors
15 (14.71 %)Microsoft
23 (8.824 %)Oracle
23 (8.824 %)Citrix
23 (8.824 %)Lotus
31 (2.941 %)Cisco
31 (2.941 %)HP