The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Wiltshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 83 80 88
Rank change year-on-year
-3 +8
Permanent jobs requiring a Help Desk Support 7 5 2
As % of all permanent IT jobs located in Wiltshire 0.67% 0.54% 0.19%
As % of the Job Titles category 0.71% 0.56% 0.20%
Number of salaries quoted 7 2 2
Average salary £24,500 £21,750 £19,500
Average salary % change year-on-year
+12.64% +11.53%
90% offered a salary of more than £20,000 £19,950 £18,700
10% offered a salary of more than £26,000 £23,550 £20,300
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
991 893 1010
As % of all permanent IT jobs located in Wiltshire 94.29% 96.12% 93.69%
Number of salaries quoted 873 818 890
Average salary £38,500 £36,500 £37,500
Average salary % change year-on-year
+5.47% -2.66%
90% offered a salary of more than £24,500 £24,000 £22,500
10% offered a salary of more than £60,000 £52,500 £53,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Support
South West

Help Desk Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Wiltshire

Help Desk Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Wiltshire region.

Help Desk Support Salary Trend in Wiltshire

Help Desk Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Wiltshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Swindon -4 5 £23,000 -4.16% 1
Chippenham -19 2 £24,500 +25.64%
Help Desk Support
South West

Help Desk Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 April 2014, IT jobs across the Wiltshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 13 (92.86%) Microsoft
2 10 (71.43%) MS Excel
3 9 (64.29%) Windows
4 7 (50.00%) Windows XP
5 6 (42.86%) Active Directory
5 6 (42.86%) MS Office
5 6 (42.86%) SQL
5 6 (42.86%) Firewall
6 4 (28.57%) SLA
6 4 (28.57%) VPN
6 4 (28.57%) Windows Server 2003
6 4 (28.57%) SQL Server
6 4 (28.57%) Service Management
6 4 (28.57%) Risk Management
6 4 (28.57%) MS PowerPoint
6 4 (28.57%) Change Control
6 4 (28.57%) Windows Vista
6 4 (28.57%) Windows Server 2008
7 2 (14.29%) SQL Server 2005
7 2 (14.29%) WMI
7 2 (14.29%) Banking
7 2 (14.29%) Local Government
7 2 (14.29%) Telecoms
7 2 (14.29%) Finance
7 2 (14.29%) ITSM
7 2 (14.29%) Management Information System
7 2 (14.29%) SQL Server 2008
7 2 (14.29%) QA
7 2 (14.29%) Remedy ITSM
7 2 (14.29%) SCCM

Help Desk Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 April 2014, IT jobs across the Wiltshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) MS Exchange
2 1 (7.14%) IIS
Applications
1 10 (71.43%) MS Excel
2 6 (42.86%) MS Office
3 4 (28.57%) MS PowerPoint
Business Applications
1 2 (14.29%) Remedy ITSM
Communications & Networking
1 6 (42.86%) Firewall
2 4 (28.57%) VPN
3 2 (14.29%) LDAP
3 2 (14.29%) SNMP
3 2 (14.29%) TCP/IP
Database & Business Intelligence
1 4 (28.57%) SQL Server
2 2 (14.29%) SQL Server 2005
2 2 (14.29%) SQL Server 2008
2 2 (14.29%) SQL Server 2012
2 2 (14.29%) Relational Database
2 2 (14.29%) Crystal Reports
2 2 (14.29%) Ingres
2 2 (14.29%) RDBMS
General
1 2 (14.29%) Banking
1 2 (14.29%) Local Government
1 2 (14.29%) Telecoms
1 2 (14.29%) Finance
Miscellaneous
1 2 (14.29%) Management Information System
1 2 (14.29%) Blackberry
Operating Systems
1 9 (64.29%) Windows
2 7 (50.00%) Windows XP
3 4 (28.57%) Windows Server 2003
3 4 (28.57%) Windows Vista
3 4 (28.57%) Windows Server 2008
4 2 (14.29%) UNIX
4 2 (14.29%) Linux
Processes & Methodologies
1 4 (28.57%) Service Management
1 4 (28.57%) Risk Management
1 4 (28.57%) Change Control
2 2 (14.29%) ITSM
2 2 (14.29%) Software Deployment
2 2 (14.29%) Performance Monitoring
2 2 (14.29%) ITIL
Programming Languages
1 6 (42.86%) SQL
2 2 (14.29%) PowerShell
2 2 (14.29%) Shell Script
Qualifications
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 2 (14.29%) QA
System Software
1 6 (42.86%) Active Directory
2 2 (14.29%) Terminal Server
Systems Management
1 2 (14.29%) WMI
1 2 (14.29%) SCCM
Vendors
1 13 (92.86%) Microsoft
2 2 (14.29%) ServiceNow
2 2 (14.29%) Oracle
2 2 (14.29%) Citrix
2 2 (14.29%) Remedy
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + benefits
Posted: 6 days ago