The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 97 88 102
Rank change year-on-year
-9 +14
Permanent jobs requiring a Help Desk Support 6 9 1
As % of all permanent IT jobs located in Wiltshire 0.47% 0.85% 0.084%
As % of the Job Titles category 0.49% 0.88% 0.088%
Number of salaries quoted 6 9 1
Average salary £23,000 £25,000 £20,000
Average salary % change year-on-year
-8.00% +25.00%
UK excluding London average salary £22,500 £20,500 £20,000
% change year-on-year
+9.75% +2.50%
Help Desk Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1237 1023 1141
As % of all permanent IT jobs located in Wiltshire 96.41% 96.24% 95.96%
Number of salaries quoted 1034 866 1036
Average salary £37,000 £38,000 £35,000
Average salary % change year-on-year
-2.63% +8.57%
90% offered a salary of more than £24,000 £25,000 £24,000
10% offered a salary of more than £54,290 £55,000 £55,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Help Desk Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Wiltshire

Help Desk Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Wiltshire region.

Help Desk Support Salary Trend in Wiltshire

Help Desk Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Wiltshire region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -23 6 £23,000 -8.00% 1
Help Desk Support
South West

Help Desk Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 16 September 2014, IT jobs across the Wiltshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 16 (94.12%) Windows
2 15 (88.24%) Microsoft
2 15 (88.24%) Active Directory
3 14 (82.35%) MS Office
3 14 (82.35%) Service Management
4 13 (76.47%) MS Excel
5 12 (70.59%) Windows XP
5 12 (70.59%) SLA
5 12 (70.59%) Windows Server 2003
5 12 (70.59%) Risk Management
5 12 (70.59%) MS PowerPoint
5 12 (70.59%) Windows Vista
5 12 (70.59%) Windows Server 2008
5 12 (70.59%) Change Control
6 10 (58.82%) VPN
6 10 (58.82%) Firewall
7 5 (29.41%) Remedy
8 3 (17.65%) Remedy ITSM
8 3 (17.65%) ITSM
8 3 (17.65%) ITIL
9 2 (11.76%) UNIX
9 2 (11.76%) Linux
9 2 (11.76%) BMC
9 2 (11.76%) CA
9 2 (11.76%) Tivoli
9 2 (11.76%) IBM
9 2 (11.76%) SC Cleared
9 2 (11.76%) Security Cleared
9 2 (11.76%) Degree
9 2 (11.76%) FrontRange

Help Desk Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 16 September 2014, IT jobs across the Wiltshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) IIS
Applications
1 14 (82.35%) MS Office
2 13 (76.47%) MS Excel
3 12 (70.59%) MS PowerPoint
Business Applications
1 3 (17.65%) Remedy ITSM
Communications & Networking
1 10 (58.82%) VPN
1 10 (58.82%) Firewall
2 1 (5.88%) SNMP
2 1 (5.88%) TCP/IP
2 1 (5.88%) LDAP
Database & Business Intelligence
1 1 (5.88%) SQL Server 2005
1 1 (5.88%) SQL Server 2012
1 1 (5.88%) SQL Server 2008
1 1 (5.88%) SQL Server
1 1 (5.88%) Crystal Reports
Miscellaneous
1 1 (5.88%) Analytical Skills
1 1 (5.88%) Management Information System
Operating Systems
1 16 (94.12%) Windows
2 12 (70.59%) Windows XP
2 12 (70.59%) Windows Server 2003
2 12 (70.59%) Windows Vista
2 12 (70.59%) Windows Server 2008
3 2 (11.76%) UNIX
3 2 (11.76%) Linux
Processes & Methodologies
1 14 (82.35%) Service Management
2 12 (70.59%) Risk Management
2 12 (70.59%) Change Control
3 3 (17.65%) ITSM
3 3 (17.65%) ITIL
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 2 (11.76%) SC Cleared
1 2 (11.76%) Security Cleared
1 2 (11.76%) Degree
2 1 (5.88%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (70.59%) SLA
2 1 (5.88%) QA
System Software
1 15 (88.24%) Active Directory
Systems Management
1 2 (11.76%) Tivoli
2 1 (5.88%) WMI
2 1 (5.88%) SCCM
Vendors
1 15 (88.24%) Microsoft
2 5 (29.41%) Remedy
3 2 (11.76%) BMC
3 2 (11.76%) CA
3 2 (11.76%) IBM
3 2 (11.76%) FrontRange
3 2 (11.76%) VMware
4 1 (5.88%) ServiceNow
Bristol, Chippenham, Gloucester, Bath, Swindon,...
XIST4 IT LIMITED
Salary: £30-35,000 + Good Bens
Posted: 13 days ago