The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 86 87 70
Rank change year-on-year
+1 -17
Permanent jobs requiring a Help Desk Support 2 8 5
As % of all permanent IT jobs located in Wiltshire 0.18% 0.80% 0.55%
As % of the Job Titles category 0.19% 0.85% 0.58%
Number of salaries quoted 2 8 2
Average salary £21,000 £22,750 £21,750
Average salary % change year-on-year
-7.69% +4.59%
90% offered a salary of more than £19,800 £20,000 £19,950
10% offered a salary of more than £22,200 £26,000 £23,550
UK excluding London average salary £22,000 £21,500 £21,500
% change year-on-year
+2.32% -
Help Desk Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1030 939 869
As % of all permanent IT jobs located in Wiltshire 95.11% 93.90% 95.81%
Number of salaries quoted 817 828 786
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £50,000 £55,000 £62,050
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Help Desk Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Wiltshire

Help Desk Support
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Wiltshire region.

Help Desk Support Salary Trend in Wiltshire

Help Desk Support
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Wiltshire region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham 0 1 £22,500 +3.44%
Salisbury - 1 £19,500 -
Help Desk Support
South West

Help Desk Support
Top 30 Related IT Skills in Wiltshire

For the 6 months to 6 May 2015, IT jobs across the Wiltshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 9 (100.00%) Windows
2 8 (88.89%) Service Management
2 8 (88.89%) Firewall
3 5 (55.56%) ITSM
3 5 (55.56%) Back Office
3 5 (55.56%) BMC
3 5 (55.56%) CA
3 5 (55.56%) FrontRange
3 5 (55.56%) Oracle
3 5 (55.56%) SQL Server
3 5 (55.56%) IBM
3 5 (55.56%) Tivoli
3 5 (55.56%) Remedy
3 5 (55.56%) Remedy ITSM
3 5 (55.56%) UNIX
4 4 (44.44%) MS Office
5 3 (33.33%) MS Excel
5 3 (33.33%) Windows XP
5 3 (33.33%) VPN
5 3 (33.33%) SLA
5 3 (33.33%) Microsoft
5 3 (33.33%) Active Directory
5 3 (33.33%) Windows Vista
5 3 (33.33%) MS PowerPoint
5 3 (33.33%) Windows Server 2003
5 3 (33.33%) Risk Management
5 3 (33.33%) Change Control
5 3 (33.33%) Windows Server 2008
6 1 (11.11%) Windows 7
6 1 (11.11%) Windows 8

Help Desk Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 6 May 2015, IT jobs across the Wiltshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (44.44%) MS Office
2 3 (33.33%) MS Excel
2 3 (33.33%) MS PowerPoint
Business Applications
1 5 (55.56%) Remedy ITSM
Communications & Networking
1 8 (88.89%) Firewall
2 3 (33.33%) VPN
Database & Business Intelligence
1 5 (55.56%) SQL Server
General
1 5 (55.56%) Back Office
2 1 (11.11%) Finance
Miscellaneous
1 1 (11.11%) Blackberry
Operating Systems
1 9 (100.00%) Windows
2 5 (55.56%) UNIX
3 3 (33.33%) Windows XP
3 3 (33.33%) Windows Server 2003
3 3 (33.33%) Windows Vista
3 3 (33.33%) Windows Server 2008
4 1 (11.11%) Windows 7
4 1 (11.11%) Windows 8
Processes & Methodologies
1 8 (88.89%) Service Management
2 5 (55.56%) ITSM
3 3 (33.33%) Risk Management
3 3 (33.33%) Change Control
4 1 (11.11%) ITIL
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 3 (33.33%) Active Directory
Systems Management
1 5 (55.56%) Tivoli
Vendors
1 5 (55.56%) Oracle
1 5 (55.56%) IBM
1 5 (55.56%) BMC
1 5 (55.56%) CA
1 5 (55.56%) Remedy
1 5 (55.56%) FrontRange
2 3 (33.33%) Microsoft
3 1 (11.11%) Citrix