The statistics below represent IT jobs advertised across the South West region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
England / South West
Rank 216 232 201
Rank change year-on-year
+16 -31
Permanent jobs requiring a Help Desk Support 16 20 38
As % of all permanent IT jobs located in the South West 0.32% 0.34% 0.65%
As % of the Job Titles category 0.33% 0.35% 0.66%
Number of salaries quoted 16 16 34
Median salary £22,000 £18,500 £22,500
Median salary % change year-on-year
+18.91% -17.77%
90% offered a salary of more than £17,500 £16,500 £16,800
10% offered a salary of more than £24,417 £23,750 £23,500
UK excluding London median salary £21,625 £21,000 £21,875
% change year-on-year
+2.97% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4880 5635 5740
As % of all permanent IT jobs located in the South West 96.50% 97.17% 97.80%
Number of salaries quoted 4055 4694 4858
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £62,000 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the South West

Help Desk Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South West region.

Help Desk Support Salary Trend in the South West

Help Desk Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South West region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset -4 8 £19,000 +15.15%
Wiltshire +13 4 £23,000 +2.22%
Bristol +5 3 £24,500 +48.48% 1
Gloucestershire - 1 £21,000 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 22 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Help Desk Support in the job title.

1 9 (45.00%) ITIL
2 8 (40.00%) Windows
3 7 (35.00%) Analytical Skills
4 6 (30.00%) Office 365
4 6 (30.00%) MS Office
5 5 (25.00%) Active Directory
5 5 (25.00%) Microsoft
6 4 (20.00%) SaaS
6 4 (20.00%) SLA
6 4 (20.00%) Linux
7 3 (15.00%) MS Excel
7 3 (15.00%) Time Management
7 3 (15.00%) Windows Server
7 3 (15.00%) Linux Command Line
8 2 (10.00%) Driving Licence
8 2 (10.00%) Service Management
8 2 (10.00%) VMware
8 2 (10.00%) Citrix
8 2 (10.00%) MS Exchange
9 1 (5.00%) LAN
9 1 (5.00%) VoIP
9 1 (5.00%) WAN
9 1 (5.00%) VPN
9 1 (5.00%) ITIL Certification
9 1 (5.00%) Terminal Server
9 1 (5.00%) Remedy
9 1 (5.00%) Unix
9 1 (5.00%) C
9 1 (5.00%) Adobe
9 1 (5.00%) vSphere

Help Desk Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) MS Exchange
2 1 (5.00%) Exchange Server 2010
Applications
1 6 (30.00%) MS Office
2 3 (15.00%) MS Excel
3 1 (5.00%) MS PowerPoint
Cloud Services
1 6 (30.00%) Office 365
2 4 (20.00%) SaaS
3 1 (5.00%) Microsoft Azure
Communications & Networking
1 1 (5.00%) LAN
1 1 (5.00%) VoIP
1 1 (5.00%) VPN
1 1 (5.00%) WAN
Database & Business Intelligence
1 1 (5.00%) Relational Database
General
1 1 (5.00%) Advertising
1 1 (5.00%) Back Office
1 1 (5.00%) Finance
1 1 (5.00%) Local Government
Miscellaneous
1 7 (35.00%) Analytical Skills
2 3 (15.00%) Linux Command Line
3 2 (10.00%) Driving Licence
4 1 (5.00%) iPad
Operating Systems
1 8 (40.00%) Windows
2 4 (20.00%) Linux
3 3 (15.00%) Windows Server
4 1 (5.00%) Unix
4 1 (5.00%) Windows 7
4 1 (5.00%) Windows 8
4 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 9 (45.00%) ITIL
2 3 (15.00%) Time Management
3 2 (10.00%) Service Management
4 1 (5.00%) Change Control
4 1 (5.00%) Data Analysis
4 1 (5.00%) Data Entry
4 1 (5.00%) Data Validation
4 1 (5.00%) ITSM
4 1 (5.00%) People Management
4 1 (5.00%) Problem Management
4 1 (5.00%) Service Delivery
4 1 (5.00%) Validation
Programming Languages
1 1 (5.00%) C
Qualifications
1 1 (5.00%) Degree
1 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 1 (5.00%) ISO/IEC 27001
System Software
1 5 (25.00%) Active Directory
2 1 (5.00%) Terminal Server
2 1 (5.00%) vSphere
2 1 (5.00%) XenApp
Vendors
1 5 (25.00%) Microsoft
2 2 (10.00%) Citrix
2 2 (10.00%) VMware
3 1 (5.00%) Adobe
3 1 (5.00%) Remedy
Bristol, Avon
ZenTech Talent
Salary: £22000 - £26000 per annum + Shift Allowance + Excellent Bens
Posted: 6 days ago