The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank - 88 72
Permanent jobs requiring a Technical Support Analyst 0 4 7
As % of all permanent IT jobs located in Wiltshire - 0.41% 0.80%
As % of the Job Titles category - 0.44% 0.83%
Number of salaries quoted 0 4 7
Average salary - £26,000 £42,500
Average salary % change year-on-year
- -38.82%
UK excluding London average salary £25,000 £27,000 £27,500
% change year-on-year
-7.40% -1.81%
Technical Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
968 911 842
As % of all permanent IT jobs located in Wiltshire 94.07% 94.01% 95.68%
Number of salaries quoted 779 809 751
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £50,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Wiltshire

Technical Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wiltshire region.

Technical Support Analyst Salary Trend in Wiltshire

Technical Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 27 May 2015, IT jobs across the Wiltshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 5 (100.00%) SQL
2 4 (80.00%) VPN
2 4 (80.00%) Windows
2 4 (80.00%) VMware
2 4 (80.00%) VMware Infrastructure
2 4 (80.00%) SaaS
3 3 (60.00%) ITIL
3 3 (60.00%) Internet
4 2 (40.00%) MOM
4 2 (40.00%) Systems Management Server (SMS)
4 2 (40.00%) Symantec
4 2 (40.00%) MPLS
4 2 (40.00%) McAfee
4 2 (40.00%) Degree
4 2 (40.00%) Wireshark
4 2 (40.00%) Computer Science
4 2 (40.00%) German Language
4 2 (40.00%) SCCM
4 2 (40.00%) MCSA
4 2 (40.00%) LDAP
4 2 (40.00%) Client/Server
4 2 (40.00%) SMTP
4 2 (40.00%) DHCP
4 2 (40.00%) HTTP
4 2 (40.00%) TCP/IP
4 2 (40.00%) DNS
4 2 (40.00%) Cisco
4 2 (40.00%) Microsoft
4 2 (40.00%) Active Directory
4 2 (40.00%) Microsoft Certification

Technical Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 27 May 2015, IT jobs across the Wiltshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) IIS
Applications
1 2 (40.00%) MS Office
Cloud Services
1 4 (80.00%) SaaS
2 2 (40.00%) Office 365
2 2 (40.00%) IaaS
Communications & Networking
1 4 (80.00%) VPN
2 3 (60.00%) Internet
3 2 (40.00%) MPLS
3 2 (40.00%) Firewall
3 2 (40.00%) Wireshark
3 2 (40.00%) LDAP
3 2 (40.00%) SMTP
3 2 (40.00%) DHCP
3 2 (40.00%) HTTP
3 2 (40.00%) TCP/IP
3 2 (40.00%) DNS
Database & Business Intelligence
1 2 (40.00%) Relational Database
General
1 2 (40.00%) German Language
Libraries, Frameworks & Software Standards
1 2 (40.00%) XML
Miscellaneous
1 2 (40.00%) Client/Server
1 2 (40.00%) Clustering
1 2 (40.00%) Computer Science
1 2 (40.00%) Analytical Skills
Operating Systems
1 4 (80.00%) Windows
Processes & Methodologies
1 3 (60.00%) ITIL
2 1 (20.00%) Service Management
Programming Languages
1 5 (100.00%) SQL
2 2 (40.00%) C#
2 2 (40.00%) Java
2 2 (40.00%) JavaScript
Qualifications
1 2 (40.00%) MCSA
1 2 (40.00%) Microsoft Certification
1 2 (40.00%) Degree
System Software
1 4 (80.00%) VMware Infrastructure
2 2 (40.00%) Hyper-V
2 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) MOM
1 2 (40.00%) Systems Management Server (SMS)
1 2 (40.00%) SCCM
Vendors
1 4 (80.00%) VMware
2 2 (40.00%) Cisco
2 2 (40.00%) Microsoft
2 2 (40.00%) Symantec
2 2 (40.00%) McAfee