The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 99 - 94
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support Analyst 1 0 5
As % of all permanent IT jobs located in Wiltshire 0.084% - 0.40%
As % of the Job Titles category 0.088% - 0.42%
Number of salaries quoted 1 0 5
Average salary £30,000 - £27,500
UK excluding London average salary £29,500 £31,000 £27,500
% change year-on-year
-4.83% +12.72%
Technical Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
1142 949 1198
As % of all permanent IT jobs located in Wiltshire 96.37% 95.96% 95.84%
Number of salaries quoted 960 789 1069
Average salary £37,000 £37,500 £36,500
Average salary % change year-on-year
-1.33% +2.73%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £52,966 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Wiltshire

Technical Support Analyst
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Wiltshire region.

Technical Support Analyst Salary Trend in Wiltshire

Technical Support Analyst
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the Wiltshire region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 1 £30,000 -
Technical Support Analyst
South West

Technical Support Analyst
Top 30 Related IT Skills in Wiltshire

For the 6 months to 20 August 2014, IT jobs across the Wiltshire region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 2 (40.00%) SQL Server 2005
1 2 (40.00%) WMI
1 2 (40.00%) Remedy
1 2 (40.00%) QA
1 2 (40.00%) Remedy ITSM
1 2 (40.00%) Release Management
1 2 (40.00%) SCCM
1 2 (40.00%) GIS
1 2 (40.00%) Microsoft
1 2 (40.00%) Active Directory
1 2 (40.00%) ITSM
1 2 (40.00%) Management Information System
1 2 (40.00%) Java
1 2 (40.00%) SQL
1 2 (40.00%) Oracle
1 2 (40.00%) SQL Server
1 2 (40.00%) Crystal Reports
1 2 (40.00%) ITIL
1 2 (40.00%) Linux
1 2 (40.00%) LDAP
1 2 (40.00%) MS Excel
1 2 (40.00%) SNMP
1 2 (40.00%) TCP/IP
1 2 (40.00%) SQL Server 2008
1 2 (40.00%) SQL Server 2012
1 2 (40.00%) ServiceNow
1 2 (40.00%) ITIL Foundation Certificate
2 1 (20.00%) Oracle Database
2 1 (20.00%) Red Hat Enterprise Linux
2 1 (20.00%) OpenUP

Technical Support Analyst
Top Related IT Skills in Wiltshire by Category

For the 6 months to 20 August 2014, IT jobs across the Wiltshire region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IIS
1 1 (20.00%) WebSphere
Applications
1 2 (40.00%) MS Excel
Business Applications
1 2 (40.00%) Remedy ITSM
Communications & Networking
1 2 (40.00%) LDAP
1 2 (40.00%) SNMP
1 2 (40.00%) TCP/IP
Database & Business Intelligence
1 2 (40.00%) SQL Server
1 2 (40.00%) Crystal Reports
1 2 (40.00%) SQL Server 2005
1 2 (40.00%) SQL Server 2008
1 2 (40.00%) SQL Server 2012
2 1 (20.00%) Oracle Database
2 1 (20.00%) Oracle Database 11g
General
1 1 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (20.00%) Java EE
Miscellaneous
1 2 (40.00%) GIS
1 2 (40.00%) Management Information System
2 1 (20.00%) Mathematics
Operating Systems
1 2 (40.00%) Linux
2 1 (20.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) ITSM
1 2 (40.00%) Release Management
2 1 (20.00%) OpenUP
2 1 (20.00%) Service Delivery
Programming Languages
1 2 (40.00%) Java
1 2 (40.00%) SQL
Qualifications
1 2 (40.00%) ITIL Foundation Certificate
2 1 (20.00%) Degree
2 1 (20.00%) BC Cleared
2 1 (20.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) QA
System Software
1 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) WMI
1 2 (40.00%) SCCM
Vendors
1 2 (40.00%) Oracle
1 2 (40.00%) Microsoft
1 2 (40.00%) Remedy
1 2 (40.00%) ServiceNow
2 1 (20.00%) Red Hat
2 1 (20.00%) IBM