The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 225 209 208
Rank change year-on-year
-16 -1
Permanent jobs requiring a Technical Support Analyst 10 13 9
As % of all permanent IT jobs located in the South West 0.16% 0.22% 0.17%
As % of the Job Titles category 0.17% 0.24% 0.17%
Number of salaries quoted 8 13 9
Average salary £24,250 £26,000 £45,000
Average salary % change year-on-year
-6.73% -42.22%
90% offered a salary of more than £22,500 £21,000 £25,800
10% offered a salary of more than £32,500 £39,000 £48,000
UK excluding London average salary £26,000 £26,000 £26,000
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5835 5519 5194
As % of all permanent IT jobs located in the South West 95.97% 95.30% 96.63%
Number of salaries quoted 4801 4622 4566
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South West

Technical Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South West region.

Technical Support Analyst Salary Trend in the South West

Technical Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South West region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +3 5 £32,500 +10.16%
Wiltshire +3 3 £25,500 -1.92%
Devon -14 1 £22,500 -42.30%
Somerset - 1 £23,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 4 May 2015, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 15 (68.18%) Windows
2 12 (54.55%) Java
3 11 (50.00%) SQL
4 9 (40.91%) ITIL
5 8 (36.36%) Client/Server
5 8 (36.36%) XML
5 8 (36.36%) Windows Server 2003
5 8 (36.36%) Windows Server 2008
6 7 (31.82%) Finance
6 7 (31.82%) JavaScript
7 6 (27.27%) Configuration Management
7 6 (27.27%) Windows 2000 Server
7 6 (27.27%) Data Protection
7 6 (27.27%) Technical Architecture
8 5 (22.73%) Ajax
8 5 (22.73%) Subversion
8 5 (22.73%) Maven
8 5 (22.73%) WebSphere
8 5 (22.73%) PowerShell
8 5 (22.73%) Joomla!
8 5 (22.73%) Release Management
8 5 (22.73%) Jenkins
8 5 (22.73%) BancTec
8 5 (22.73%) Service Delivery
8 5 (22.73%) Pascal
8 5 (22.73%) Compuware
8 5 (22.73%) MS Access
8 5 (22.73%) IBM
8 5 (22.73%) PHP
8 5 (22.73%) Delphi

Technical Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 4 May 2015, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (22.73%) WebSphere
1 5 (22.73%) Joomla!
1 5 (22.73%) WebLogic
1 5 (22.73%) Tomcat
1 5 (22.73%) JBoss
2 2 (9.09%) IIS
2 2 (9.09%) MS Exchange
3 1 (4.55%) Exchange Server 2013
3 1 (4.55%) Exchange Server 2010
3 1 (4.55%) Exchange Server 2007
Applications
1 5 (22.73%) MS Office
2 1 (4.55%) MS Excel
Business Applications
1 1 (4.55%) Sage 1000
Cloud Services
1 4 (18.18%) SaaS
2 2 (9.09%) Office 365
2 2 (9.09%) IaaS
Communications & Networking
1 4 (18.18%) VPN
2 3 (13.64%) Firewall
2 3 (13.64%) Internet
2 3 (13.64%) TCP/IP
3 2 (9.09%) LDAP
3 2 (9.09%) SMTP
3 2 (9.09%) DHCP
3 2 (9.09%) HTTP
3 2 (9.09%) DNS
3 2 (9.09%) MPLS
3 2 (9.09%) Wireshark
4 1 (4.55%) ADSL
4 1 (4.55%) LAN
4 1 (4.55%) VoIP
4 1 (4.55%) WAN
Database & Business Intelligence
1 5 (22.73%) MS Access
2 2 (9.09%) Relational Database
Development Applications
1 5 (22.73%) Subversion
1 5 (22.73%) Maven
1 5 (22.73%) Jenkins
1 5 (22.73%) Oracle Forms
General
1 7 (31.82%) Finance
2 2 (9.09%) German Language
3 1 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 8 (36.36%) XML
2 5 (22.73%) Ajax
2 5 (22.73%) HTML
2 5 (22.73%) JSP
2 5 (22.73%) J2EE
3 3 (13.64%) Spring
3 3 (13.64%) Struts
4 2 (9.09%) .NET
5 1 (4.55%) .NET Framework
Miscellaneous
1 8 (36.36%) Client/Server
2 2 (9.09%) Clustering
2 2 (9.09%) Computer Science
2 2 (9.09%) Analytical Skills
Operating Systems
1 15 (68.18%) Windows
2 8 (36.36%) Windows Server 2003
2 8 (36.36%) Windows Server 2008
3 6 (27.27%) Windows 2000 Server
4 5 (22.73%) UNIX
4 5 (22.73%) Linux
5 2 (9.09%) Windows Vista
6 1 (4.55%) Windows Server 2012
6 1 (4.55%) Windows 7
6 1 (4.55%) Windows XP
Processes & Methodologies
1 9 (40.91%) ITIL
2 6 (27.27%) Configuration Management
2 6 (27.27%) Data Protection
2 6 (27.27%) Technical Architecture
3 5 (22.73%) Release Management
3 5 (22.73%) Service Delivery
4 2 (9.09%) Service Management
5 1 (4.55%) Network Monitoring
5 1 (4.55%) Continuous Improvement
5 1 (4.55%) Incident Management
Programming Languages
1 12 (54.55%) Java
2 11 (50.00%) SQL
3 7 (31.82%) JavaScript
4 5 (22.73%) PowerShell
4 5 (22.73%) Pascal
4 5 (22.73%) PHP
4 5 (22.73%) Delphi
4 5 (22.73%) VBA
5 2 (9.09%) C#
6 1 (4.55%) VB
6 1 (4.55%) VB.NET
Qualifications
1 4 (18.18%) Microsoft Certification
2 3 (13.64%) MCSA
3 2 (9.09%) Degree
4 1 (4.55%) Network+ Certification
4 1 (4.55%) A+ Certification
4 1 (4.55%) ITIL Certification
4 1 (4.55%) MCP
4 1 (4.55%) MCSE
System Software
1 4 (18.18%) Active Directory
1 4 (18.18%) VMware Infrastructure
2 2 (9.09%) Hyper-V
Systems Management
1 2 (9.09%) MOM
1 2 (9.09%) Systems Management Server (SMS)
1 2 (9.09%) SCCM
Vendors
1 5 (22.73%) BancTec
1 5 (22.73%) Compuware
1 5 (22.73%) IBM
1 5 (22.73%) Oracle
1 5 (22.73%) Business Objects
2 4 (18.18%) Microsoft
2 4 (18.18%) VMware
3 2 (9.09%) Cisco
3 2 (9.09%) Symantec
3 2 (9.09%) McAfee
4 1 (4.55%) Red Hat
4 1 (4.55%) Sage
4 1 (4.55%) Adobe
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 3 days ago