The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 218 223 215
Rank change year-on-year
+5 -8
Permanent jobs requiring a Technical Support Analyst 22 13 15
As % of all permanent IT jobs located in the South West 0.35% 0.22% 0.26%
As % of the Job Titles category 0.36% 0.23% 0.27%
Number of salaries quoted 21 13 15
Average salary £30,000 £35,000 £27,500
Average salary % change year-on-year
-14.28% +27.27%
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6067 5640 5484
As % of all permanent IT jobs located in the South West 95.88% 95.21% 96.46%
Number of salaries quoted 5083 4797 4887
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South West

Technical Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South West region.

Technical Support Analyst Salary Trend in the South West

Technical Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South West region over the 3 months to 19 December 2014.

Technical Support Analyst Salary Histogram in the South West

Technical Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 9 £30,000 -
Cornwall - 5 £22,500 -
Wiltshire - 3 £30,000 - 1
Devon -5 2 £29,250 +62.50%
Somerset +3 1 £21,500 -38.57%
Bristol +2 1 £21,000 -11.57%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 19 December 2014, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 24 (68.57%) Windows
2 17 (48.57%) Windows Server 2003
2 17 (48.57%) Windows Server 2008
3 15 (42.86%) TCP/IP
4 14 (40.00%) Finance
5 13 (37.14%) Firewall
5 13 (37.14%) Java
6 12 (34.29%) Microsoft Certification
7 11 (31.43%) A+ Certification
7 11 (31.43%) Network+ Certification
7 11 (31.43%) MCSA
7 11 (31.43%) Exchange Server 2007
7 11 (31.43%) Exchange Server 2010
7 11 (31.43%) Exchange Server 2013
7 11 (31.43%) MS Exchange
7 11 (31.43%) Windows Vista
7 11 (31.43%) Windows Server 2012
7 11 (31.43%) ADSL
7 11 (31.43%) LAN
7 11 (31.43%) WAN
8 9 (25.71%) SQL
9 8 (22.86%) Client/Server
10 6 (17.14%) Windows 2000 Server
10 6 (17.14%) Oracle
10 6 (17.14%) Microsoft
10 6 (17.14%) Configuration Management
10 6 (17.14%) Technical Architecture
10 6 (17.14%) Data Protection
11 5 (14.29%) MS Office
11 5 (14.29%) XML

Technical Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 19 December 2014, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (31.43%) MS Exchange
1 11 (31.43%) Exchange Server 2007
1 11 (31.43%) Exchange Server 2010
1 11 (31.43%) Exchange Server 2013
2 2 (5.71%) IIS
3 1 (2.86%) WebLogic
3 1 (2.86%) Oracle Workflow
Applications
1 5 (14.29%) MS Office
2 2 (5.71%) MS Excel
Business Applications
1 3 (8.57%) Oracle EBS
2 2 (5.71%) Oracle ERP
2 2 (5.71%) Oracle EBS R12
3 1 (2.86%) Oracle iProcurement
3 1 (2.86%) Oracle Payables
3 1 (2.86%) Oracle Cash Management
3 1 (2.86%) Oracle Assets
3 1 (2.86%) Oracle Internet Expenses
3 1 (2.86%) Summit
3 1 (2.86%) Oracle General Ledger
3 1 (2.86%) Oracle Financials
Cloud Services
1 2 (5.71%) SaaS
Communications & Networking
1 15 (42.86%) TCP/IP
2 13 (37.14%) Firewall
3 11 (31.43%) LAN
3 11 (31.43%) WAN
3 11 (31.43%) ADSL
4 4 (11.43%) HTTP
4 4 (11.43%) SMTP
4 4 (11.43%) DHCP
4 4 (11.43%) DNS
5 2 (5.71%) HTTPS
5 2 (5.71%) SSL
5 2 (5.71%) Internet
5 2 (5.71%) IMAP
5 2 (5.71%) Wireshark
5 2 (5.71%) VPN
5 2 (5.71%) FTP
5 2 (5.71%) LDAP
5 2 (5.71%) Broadband
Database & Business Intelligence
1 2 (5.71%) Oracle Reports
1 2 (5.71%) Oracle BI EE
1 2 (5.71%) Relational Database
2 1 (2.86%) Oracle Database
2 1 (2.86%) Oracle Discoverer
2 1 (2.86%) Oracle Database 11g
Development Applications
1 1 (2.86%) Oracle Forms
1 1 (2.86%) JDeveloper
1 1 (2.86%) Subversion
1 1 (2.86%) Maven
1 1 (2.86%) Jenkins
General
1 14 (40.00%) Finance
2 2 (5.71%) German Language
3 1 (2.86%) Telecoms
3 1 (2.86%) Legal
3 1 (2.86%) Banking
3 1 (2.86%) General Ledger
Libraries, Frameworks & Software Standards
1 5 (14.29%) XML
2 3 (8.57%) .NET
3 2 (5.71%) JSP
3 2 (5.71%) .NET Framework
4 1 (2.86%) Java EE
4 1 (2.86%) Oracle Fusion
4 1 (2.86%) XSLT
4 1 (2.86%) Middleware
4 1 (2.86%) HTML
4 1 (2.86%) J2EE
Miscellaneous
1 8 (22.86%) Client/Server
2 2 (5.71%) Computer Science
2 2 (5.71%) Analytical Skills
3 1 (2.86%) Fat Client
3 1 (2.86%) Thin Client
3 1 (2.86%) Blackberry
3 1 (2.86%) GIS
Operating Systems
1 24 (68.57%) Windows
2 17 (48.57%) Windows Server 2003
2 17 (48.57%) Windows Server 2008
3 11 (31.43%) Windows Server 2012
3 11 (31.43%) Windows Vista
4 6 (17.14%) Windows 2000 Server
5 3 (8.57%) Linux
6 1 (2.86%) Red Hat Enterprise Linux
6 1 (2.86%) UNIX
Processes & Methodologies
1 6 (17.14%) Configuration Management
1 6 (17.14%) Technical Architecture
1 6 (17.14%) Data Protection
2 4 (11.43%) ITIL
3 3 (8.57%) User Acceptance Testing
3 3 (8.57%) Line Management
4 2 (5.71%) Business Intelligence
4 2 (5.71%) ERP
4 2 (5.71%) Workflow
5 1 (2.86%) BPEL
5 1 (2.86%) Incident Management
5 1 (2.86%) Service Delivery
5 1 (2.86%) Data Security
5 1 (2.86%) SOA
5 1 (2.86%) ETL
5 1 (2.86%) CRM
5 1 (2.86%) Performance Testing
5 1 (2.86%) Release Management
5 1 (2.86%) Cash Management
5 1 (2.86%) Network Monitoring
Programming Languages
1 13 (37.14%) Java
2 9 (25.71%) SQL
3 3 (8.57%) C#
4 2 (5.71%) JavaScript
5 1 (2.86%) PHP
5 1 (2.86%) PL/SQL
5 1 (2.86%) VB
5 1 (2.86%) VB.NET
5 1 (2.86%) XQuery
5 1 (2.86%) Shell Script
5 1 (2.86%) PowerShell
5 1 (2.86%) C++
Qualifications
1 12 (34.29%) Microsoft Certification
2 11 (31.43%) A+ Certification
2 11 (31.43%) Network+ Certification
2 11 (31.43%) MCSA
3 2 (5.71%) Degree
4 1 (2.86%) SC Cleared
4 1 (2.86%) Security Cleared
4 1 (2.86%) MCP
4 1 (2.86%) MCSE
Quality Assurance & Compliance
1 2 (5.71%) SLA
2 1 (2.86%) ISO 14001
2 1 (2.86%) ISO 9001
System Software
1 2 (5.71%) Active Directory
1 2 (5.71%) VMware Infrastructure
Systems Management
1 3 (8.57%) SCCM
2 2 (5.71%) MOM
2 2 (5.71%) Systems Management Server (SMS)
Vendors
1 6 (17.14%) Oracle
1 6 (17.14%) Microsoft
2 2 (5.71%) Informatica
2 2 (5.71%) Apple
2 2 (5.71%) VMware
2 2 (5.71%) Siebel
3 1 (2.86%) IBM
3 1 (2.86%) Business Objects
3 1 (2.86%) Red Hat
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum + ben
Posted: 2 days ago