The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 219 212 193
Rank change year-on-year
-7 -19
Permanent jobs requiring a Technical Support Analyst 6 3 25
As % of all permanent IT jobs located in the South West 0.098% 0.058% 0.44%
As % of the Job Titles category 0.10% 0.061% 0.45%
Number of salaries quoted 5 2 25
Average salary £30,000 £43,000 £25,500
Average salary % change year-on-year
-30.23% +68.62%
90% offered a salary of more than £25,000 £37,400 £21,000
10% offered a salary of more than £34,000 £48,600 £29,400
UK excluding London average salary £29,500 £31,000 £27,500
% change year-on-year
-4.83% +12.72%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5803 4927 5502
As % of all permanent IT jobs located in the South West 95.19% 94.88% 96.39%
Number of salaries quoted 4792 4234 4865
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South West

Technical Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South West region.

Technical Support Analyst Salary Trend in the South West

Technical Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South West region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cornwall - 2 £25,000 -
Gloucestershire - 2 £33,750 -
Wiltshire - 1 £30,000 -
Bristol - 1 - -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 20 August 2014, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 9 (47.37%) Windows
2 7 (36.84%) TCP/IP
2 7 (36.84%) Microsoft
3 6 (31.58%) MS Excel
3 6 (31.58%) MS Exchange
4 5 (26.32%) Security Cleared
5 4 (21.05%) SC Cleared
5 4 (21.05%) MS Office
5 4 (21.05%) MCP
5 4 (21.05%) SQL
5 4 (21.05%) Oracle
5 4 (21.05%) CAD
5 4 (21.05%) AutoCAD
5 4 (21.05%) Autodesk
5 4 (21.05%) Siemens
5 4 (21.05%) Internet
5 4 (21.05%) Teamcenter
6 3 (15.79%) Finance
6 3 (15.79%) Firewall
6 3 (15.79%) Wireless
6 3 (15.79%) Mac OS X
6 3 (15.79%) Apple
6 3 (15.79%) Windows Server 2003
6 3 (15.79%) Microsoft Certification
6 3 (15.79%) A+ Certification
6 3 (15.79%) SQL Server
6 3 (15.79%) Java
6 3 (15.79%) Linux
6 3 (15.79%) MCSA
6 3 (15.79%) ITIL

Technical Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 20 August 2014, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (31.58%) MS Exchange
2 3 (15.79%) Exchange Server 2007
2 3 (15.79%) Exchange Server 2010
3 2 (10.53%) Exchange Server 2013
4 1 (5.26%) IIS
4 1 (5.26%) Zimbra
4 1 (5.26%) WebSphere
Applications
1 6 (31.58%) MS Excel
2 4 (21.05%) AutoCAD
2 4 (21.05%) MS Office
Business Applications
1 4 (21.05%) Teamcenter
2 2 (10.53%) Remedy ITSM
3 1 (5.26%) Oracle General Ledger
3 1 (5.26%) Oracle EBS R12
3 1 (5.26%) Oracle iProcurement
3 1 (5.26%) Oracle Payables
3 1 (5.26%) Oracle Cash Management
3 1 (5.26%) Oracle Assets
3 1 (5.26%) Oracle Internet Expenses
3 1 (5.26%) Oracle Financials
3 1 (5.26%) Oracle EBS
Cloud Services
1 3 (15.79%) Office 365
Communications & Networking
1 7 (36.84%) TCP/IP
2 4 (21.05%) Internet
3 3 (15.79%) Firewall
3 3 (15.79%) Wireless
3 3 (15.79%) LDAP
4 2 (10.53%) ADSL
4 2 (10.53%) LAN
4 2 (10.53%) WAN
4 2 (10.53%) SNMP
5 1 (5.26%) SSH
5 1 (5.26%) iSCSI
5 1 (5.26%) Fibre Channel
5 1 (5.26%) VPN
5 1 (5.26%) SAN
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 2 (10.53%) Crystal Reports
2 2 (10.53%) SQL Server 2005
2 2 (10.53%) SQL Server 2008
2 2 (10.53%) SQL Server 2012
3 1 (5.26%) Oracle Database
3 1 (5.26%) Oracle Database 11g
3 1 (5.26%) Oracle Reports
3 1 (5.26%) Oracle Discoverer
3 1 (5.26%) PostgreSQL
3 1 (5.26%) MySQL
General
1 3 (15.79%) Finance
2 1 (5.26%) General Ledger
Libraries, Frameworks & Software Standards
1 1 (5.26%) XML
1 1 (5.26%) Java EE
Miscellaneous
1 2 (10.53%) GIS
1 2 (10.53%) Management Information System
1 2 (10.53%) Mathematics
Operating Systems
1 9 (47.37%) Windows
2 3 (15.79%) Linux
2 3 (15.79%) Mac OS X
2 3 (15.79%) Windows Server 2003
2 3 (15.79%) Windows Server 2008
3 2 (10.53%) Windows Server 2012
3 2 (10.53%) Windows Vista
4 1 (5.26%) UNIX
4 1 (5.26%) Solaris
4 1 (5.26%) Debian
4 1 (5.26%) Ubuntu
4 1 (5.26%) Red Hat Enterprise Linux
4 1 (5.26%) Mac OS
Processes & Methodologies
1 4 (21.05%) CAD
2 3 (15.79%) ITIL
2 3 (15.79%) Kalman Filter
3 2 (10.53%) ITSM
3 2 (10.53%) Release Management
4 1 (5.26%) User Acceptance Testing
4 1 (5.26%) OpenUP
4 1 (5.26%) Cash Management
4 1 (5.26%) Continuous Improvement
4 1 (5.26%) Service Delivery
Programming Languages
1 4 (21.05%) SQL
2 3 (15.79%) Java
3 1 (5.26%) Perl
3 1 (5.26%) Python
3 1 (5.26%) Bash Shell
Qualifications
1 5 (26.32%) Security Cleared
2 4 (21.05%) MCP
2 4 (21.05%) SC Cleared
3 3 (15.79%) MCSA
3 3 (15.79%) Microsoft Certification
3 3 (15.79%) A+ Certification
4 2 (10.53%) Network+ Certification
4 2 (10.53%) ITIL Foundation Certificate
5 1 (5.26%) MCSM
5 1 (5.26%) BC Cleared
5 1 (5.26%) MCSE
5 1 (5.26%) MCTS
5 1 (5.26%) MCITP
5 1 (5.26%) Degree
5 1 (5.26%) CCENT
5 1 (5.26%) CCNP
5 1 (5.26%) CCNA
5 1 (5.26%) Cisco Certification
Quality Assurance & Compliance
1 2 (10.53%) QA
2 1 (5.26%) SLA
System Software
1 3 (15.79%) Active Directory
2 1 (5.26%) Samba
2 1 (5.26%) VMware Infrastructure
2 1 (5.26%) XenApp
2 1 (5.26%) NFS
Systems Management
1 2 (10.53%) WMI
1 2 (10.53%) SCCM
Vendors
1 7 (36.84%) Microsoft
2 4 (21.05%) Oracle
2 4 (21.05%) Siemens
2 4 (21.05%) Autodesk
3 3 (15.79%) Apple
4 2 (10.53%) Remedy
4 2 (10.53%) Red Hat
4 2 (10.53%) ServiceNow
5 1 (5.26%) VMware
5 1 (5.26%) Scalix
5 1 (5.26%) IBM
5 1 (5.26%) Citrix