The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 226 - 210
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support Analyst 12 0 11
As % of all permanent IT jobs located in the South West 0.21% - 0.21%
As % of the Job Titles category 0.21% - 0.22%
Number of salaries quoted 10 0 10
Average salary £24,250 - £45,000
UK excluding London average salary £30,000 £25,000 £27,500
% change year-on-year
+20.00% -9.09%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5610 4870 5039
As % of all permanent IT jobs located in the South West 96.13% 95.64% 96.18%
Number of salaries quoted 4731 4153 4460
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,950 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South West

Technical Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South West region.

Technical Support Analyst Salary Trend in the South West

Technical Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South West region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire - 5 £30,000 -
Bristol - 4 £32,500 -
Devon - 1 £22,500 -
Dorset - 1 £23,000 -
Somerset - 1 £23,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 6 March 2015, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 23 (63.89%) Windows
2 14 (38.89%) SQL
2 14 (38.89%) Windows Server 2003
2 14 (38.89%) Windows Server 2008
3 13 (36.11%) Java
4 11 (30.56%) Microsoft Certification
4 11 (30.56%) Finance
5 10 (27.78%) TCP/IP
6 9 (25.00%) MCSA
6 9 (25.00%) ITIL
6 9 (25.00%) Firewall
7 8 (22.22%) Windows Vista
7 8 (22.22%) XML
7 8 (22.22%) Microsoft
7 8 (22.22%) Client/Server
7 8 (22.22%) MS Exchange
8 7 (19.44%) ADSL
8 7 (19.44%) LAN
8 7 (19.44%) WAN
8 7 (19.44%) MS Office
8 7 (19.44%) Oracle
8 7 (19.44%) Exchange Server 2007
8 7 (19.44%) Network+ Certification
8 7 (19.44%) A+ Certification
8 7 (19.44%) Exchange Server 2010
8 7 (19.44%) Windows Server 2012
8 7 (19.44%) Exchange Server 2013
9 6 (16.67%) Windows 2000 Server
9 6 (16.67%) Data Protection
9 6 (16.67%) Configuration Management

Technical Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 6 March 2015, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.22%) MS Exchange
2 7 (19.44%) Exchange Server 2007
2 7 (19.44%) Exchange Server 2010
2 7 (19.44%) Exchange Server 2013
3 4 (11.11%) WebSphere
3 4 (11.11%) Joomla!
3 4 (11.11%) WebLogic
3 4 (11.11%) JBoss
3 4 (11.11%) Tomcat
4 2 (5.56%) IIS
5 1 (2.78%) Oracle Workflow
Applications
1 7 (19.44%) MS Office
2 2 (5.56%) MS Excel
Business Applications
1 2 (5.56%) Oracle EBS
1 2 (5.56%) Oracle ERP
2 1 (2.78%) Summit
2 1 (2.78%) Sage 1000
2 1 (2.78%) Oracle EBS R12
Cloud Services
1 4 (11.11%) SaaS
2 2 (5.56%) Office 365
2 2 (5.56%) IaaS
Communications & Networking
1 10 (27.78%) TCP/IP
2 9 (25.00%) Firewall
3 7 (19.44%) ADSL
3 7 (19.44%) LAN
3 7 (19.44%) WAN
4 4 (11.11%) VPN
4 4 (11.11%) Internet
5 3 (8.33%) HTTP
5 3 (8.33%) DNS
5 3 (8.33%) SMTP
5 3 (8.33%) DHCP
6 2 (5.56%) LDAP
6 2 (5.56%) MPLS
6 2 (5.56%) Wireshark
7 1 (2.78%) IMAP
7 1 (2.78%) HTTPS
7 1 (2.78%) SSL
7 1 (2.78%) FTP
7 1 (2.78%) VoIP
7 1 (2.78%) Broadband
Database & Business Intelligence
1 4 (11.11%) MS Access
2 2 (5.56%) Oracle BI EE
2 2 (5.56%) Relational Database
3 1 (2.78%) Oracle Reports
3 1 (2.78%) Oracle Database
3 1 (2.78%) Oracle Database 11g
Development Applications
1 4 (11.11%) Oracle Forms
1 4 (11.11%) Subversion
1 4 (11.11%) Maven
1 4 (11.11%) Jenkins
2 1 (2.78%) JDeveloper
General
1 11 (30.56%) Finance
2 2 (5.56%) German Language
3 1 (2.78%) Telecoms
3 1 (2.78%) Legal
Libraries, Frameworks & Software Standards
1 8 (22.22%) XML
2 5 (13.89%) JSP
3 4 (11.11%) HTML
3 4 (11.11%) J2EE
3 4 (11.11%) Ajax
4 3 (8.33%) .NET
5 2 (5.56%) Struts
5 2 (5.56%) Spring
5 2 (5.56%) .NET Framework
6 1 (2.78%) Oracle Fusion
6 1 (2.78%) XSLT
6 1 (2.78%) Middleware
Miscellaneous
1 8 (22.22%) Client/Server
2 2 (5.56%) Clustering
2 2 (5.56%) Computer Science
2 2 (5.56%) Analytical Skills
3 1 (2.78%) Fat Client
3 1 (2.78%) Thin Client
3 1 (2.78%) Blackberry
Operating Systems
1 23 (63.89%) Windows
2 14 (38.89%) Windows Server 2003
2 14 (38.89%) Windows Server 2008
3 8 (22.22%) Windows Vista
4 7 (19.44%) Windows Server 2012
5 6 (16.67%) Windows 2000 Server
6 5 (13.89%) Linux
7 4 (11.11%) UNIX
8 1 (2.78%) Windows 7
8 1 (2.78%) Windows XP
Processes & Methodologies
1 9 (25.00%) ITIL
2 6 (16.67%) Configuration Management
2 6 (16.67%) Technical Architecture
2 6 (16.67%) Data Protection
3 4 (11.11%) Release Management
3 4 (11.11%) Service Delivery
4 2 (5.56%) Service Management
4 2 (5.56%) ERP
4 2 (5.56%) User Acceptance Testing
4 2 (5.56%) Workflow
4 2 (5.56%) Business Intelligence
4 2 (5.56%) Incident Management
4 2 (5.56%) Network Monitoring
5 1 (2.78%) Technical Analysis
5 1 (2.78%) Continuous Improvement
5 1 (2.78%) BPEL
5 1 (2.78%) Performance Testing
5 1 (2.78%) SOA
5 1 (2.78%) ETL
5 1 (2.78%) CRM
Programming Languages
1 14 (38.89%) SQL
2 13 (36.11%) Java
3 6 (16.67%) JavaScript
4 4 (11.11%) PHP
4 4 (11.11%) VBA
4 4 (11.11%) Pascal
4 4 (11.11%) Delphi
4 4 (11.11%) PowerShell
5 3 (8.33%) C#
6 1 (2.78%) C++
6 1 (2.78%) VB
6 1 (2.78%) VB.NET
6 1 (2.78%) PL/SQL
6 1 (2.78%) Shell Script
6 1 (2.78%) XQuery
Qualifications
1 11 (30.56%) Microsoft Certification
2 9 (25.00%) MCSA
3 7 (19.44%) Network+ Certification
3 7 (19.44%) A+ Certification
4 2 (5.56%) MCP
4 2 (5.56%) MCSE
4 2 (5.56%) Degree
4 2 (5.56%) VCP4
5 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.78%) ISO 9001
1 1 (2.78%) SLA
1 1 (2.78%) ISO 14001
System Software
1 4 (11.11%) Active Directory
1 4 (11.11%) VMware Infrastructure
2 2 (5.56%) Hyper-V
Systems Management
1 3 (8.33%) SCCM
2 2 (5.56%) MOM
2 2 (5.56%) Systems Management Server (SMS)
Vendors
1 8 (22.22%) Microsoft
2 7 (19.44%) Oracle
3 4 (11.11%) Business Objects
3 4 (11.11%) Compuware
3 4 (11.11%) BancTec
3 4 (11.11%) VMware
3 4 (11.11%) IBM
4 2 (5.56%) Symantec
4 2 (5.56%) McAfee
4 2 (5.56%) Informatica
4 2 (5.56%) Siebel
4 2 (5.56%) Cisco
5 1 (2.78%) Red Hat
5 1 (2.78%) Apple
5 1 (2.78%) Sage
5 1 (2.78%) Adobe