The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 222 205 188
Rank change year-on-year
-17 -17
Permanent jobs requiring a Technical Support Analyst 12 4 26
As % of all permanent IT jobs located in the South West 0.20% 0.079% 0.45%
As % of the Job Titles category 0.21% 0.083% 0.47%
Number of salaries quoted 11 3 26
Average salary £25,000 £47,500 £22,500
Average salary % change year-on-year
-47.36% +111.11%
90% offered a salary of more than £22,500 £38,300 £20,500
10% offered a salary of more than £32,500 £49,500 £27,875
UK excluding London average salary £26,500 £30,250 £27,500
% change year-on-year
-12.39% +10.00%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5813 4829 5542
As % of all permanent IT jobs located in the South West 95.15% 94.98% 96.12%
Number of salaries quoted 4843 4173 4921
Average salary £36,000 £35,000 £35,500
Average salary % change year-on-year
+2.85% -1.40%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South West

Technical Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South West region.

Technical Support Analyst Salary Trend in the South West

Technical Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the South West region over the 3 months to 17 September 2014.

Technical Support Analyst Salary Histogram in the South West

Technical Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South West region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cornwall - 8 £22,750 - 1
Wiltshire - 2 £31,250 - 1
Bristol - 1 - - 1
Gloucestershire - 1 £35,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 17 September 2014, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 13 (54.17%) Windows
2 12 (50.00%) TCP/IP
3 10 (41.67%) MS Exchange
4 8 (33.33%) Microsoft
5 7 (29.17%) MCSA
5 7 (29.17%) Microsoft Certification
5 7 (29.17%) A+ Certification
5 7 (29.17%) Windows Server 2003
5 7 (29.17%) Firewall
5 7 (29.17%) Exchange Server 2007
5 7 (29.17%) Windows Server 2008
5 7 (29.17%) Exchange Server 2010
6 6 (25.00%) ADSL
6 6 (25.00%) LAN
6 6 (25.00%) WAN
6 6 (25.00%) Internet
6 6 (25.00%) Network+ Certification
6 6 (25.00%) Windows Vista
6 6 (25.00%) Windows Server 2012
6 6 (25.00%) Exchange Server 2013
7 5 (20.83%) Oracle
7 5 (20.83%) MS Excel
7 5 (20.83%) Apple
7 5 (20.83%) Security Cleared
8 4 (16.67%) SQL
8 4 (16.67%) MS Office
8 4 (16.67%) MCP
8 4 (16.67%) Linux
8 4 (16.67%) Finance
8 4 (16.67%) SC Cleared

Technical Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 17 September 2014, IT jobs across the South West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (41.67%) MS Exchange
2 7 (29.17%) Exchange Server 2007
2 7 (29.17%) Exchange Server 2010
3 6 (25.00%) Exchange Server 2013
4 1 (4.17%) Zimbra
4 1 (4.17%) WebSphere
4 1 (4.17%) WebLogic
4 1 (4.17%) IIS
Applications
1 5 (20.83%) MS Excel
2 4 (16.67%) MS Office
3 3 (12.50%) AutoCAD
Business Applications
1 3 (12.50%) Teamcenter
2 1 (4.17%) Remedy ITSM
2 1 (4.17%) Oracle General Ledger
2 1 (4.17%) Oracle EBS R12
2 1 (4.17%) Oracle iProcurement
2 1 (4.17%) Oracle Payables
2 1 (4.17%) Oracle Cash Management
2 1 (4.17%) Oracle Assets
2 1 (4.17%) Oracle Internet Expenses
2 1 (4.17%) Oracle Financials
2 1 (4.17%) Oracle EBS
Cloud Services
1 3 (12.50%) Office 365
Communications & Networking
1 12 (50.00%) TCP/IP
2 7 (29.17%) Firewall
3 6 (25.00%) Internet
3 6 (25.00%) ADSL
3 6 (25.00%) LAN
3 6 (25.00%) WAN
4 3 (12.50%) Wireless
5 2 (8.33%) LDAP
5 2 (8.33%) DNS
5 2 (8.33%) HTTPS
5 2 (8.33%) SSL
5 2 (8.33%) SMTP
5 2 (8.33%) DHCP
5 2 (8.33%) FTP
5 2 (8.33%) HTTP
5 2 (8.33%) Broadband
5 2 (8.33%) IMAP
6 1 (4.17%) iSCSI
6 1 (4.17%) Fibre Channel
6 1 (4.17%) VPN
Database & Business Intelligence
1 2 (8.33%) SQL Server
2 1 (4.17%) Crystal Reports
2 1 (4.17%) Oracle Reports
2 1 (4.17%) Oracle Discoverer
2 1 (4.17%) PostgreSQL
2 1 (4.17%) SQL Server 2005
2 1 (4.17%) Oracle Database 11g
2 1 (4.17%) SQL Server 2008
2 1 (4.17%) SQL Server 2012
2 1 (4.17%) Oracle Database
2 1 (4.17%) MySQL
Development Applications
1 1 (4.17%) Oracle Forms
1 1 (4.17%) Subversion
1 1 (4.17%) Maven
1 1 (4.17%) Jenkins
General
1 4 (16.67%) Finance
2 1 (4.17%) Banking
2 1 (4.17%) General Ledger
2 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
1 1 (4.17%) J2EE
1 1 (4.17%) JSP
1 1 (4.17%) XML
1 1 (4.17%) Java EE
Miscellaneous
1 2 (8.33%) GIS
1 2 (8.33%) Mathematics
1 2 (8.33%) Analytical Skills
2 1 (4.17%) Management Information System
Operating Systems
1 13 (54.17%) Windows
2 7 (29.17%) Windows Server 2003
2 7 (29.17%) Windows Server 2008
3 6 (25.00%) Windows Server 2012
3 6 (25.00%) Windows Vista
4 4 (16.67%) Linux
5 3 (12.50%) Mac OS X
6 2 (8.33%) UNIX
7 1 (4.17%) Debian
7 1 (4.17%) Ubuntu
7 1 (4.17%) Solaris
7 1 (4.17%) Red Hat Enterprise Linux
7 1 (4.17%) Mac OS
Processes & Methodologies
1 3 (12.50%) ITIL
1 3 (12.50%) CAD
1 3 (12.50%) Kalman Filter
1 3 (12.50%) Line Management
2 2 (8.33%) Release Management
3 1 (4.17%) User Acceptance Testing
3 1 (4.17%) OpenUP
3 1 (4.17%) Cash Management
3 1 (4.17%) Continuous Improvement
3 1 (4.17%) Service Delivery
3 1 (4.17%) ITSM
Programming Languages
1 4 (16.67%) SQL
2 3 (12.50%) Java
3 1 (4.17%) Perl
3 1 (4.17%) PHP
3 1 (4.17%) Python
3 1 (4.17%) PowerShell
3 1 (4.17%) Bash Shell
Qualifications
1 7 (29.17%) MCSA
1 7 (29.17%) Microsoft Certification
1 7 (29.17%) A+ Certification
2 6 (25.00%) Network+ Certification
3 5 (20.83%) Security Cleared
4 4 (16.67%) MCP
4 4 (16.67%) SC Cleared
5 1 (4.17%) BC Cleared
5 1 (4.17%) MCSE
5 1 (4.17%) MCSM
5 1 (4.17%) ITIL Foundation Certificate
5 1 (4.17%) MCTS
5 1 (4.17%) MCITP
5 1 (4.17%) Degree
5 1 (4.17%) CCENT
5 1 (4.17%) CCNP
5 1 (4.17%) CCNA
5 1 (4.17%) Cisco Certification
Quality Assurance & Compliance
1 1 (4.17%) SLA
1 1 (4.17%) QA
System Software
1 2 (8.33%) Active Directory
2 1 (4.17%) Samba
2 1 (4.17%) VMware Infrastructure
2 1 (4.17%) XenApp
2 1 (4.17%) NFS
Systems Management
1 1 (4.17%) WMI
1 1 (4.17%) SCCM
Vendors
1 8 (33.33%) Microsoft
2 5 (20.83%) Oracle
2 5 (20.83%) Apple
3 3 (12.50%) Siemens
3 3 (12.50%) Autodesk
4 2 (8.33%) Red Hat
5 1 (4.17%) Remedy
5 1 (4.17%) Business Objects
5 1 (4.17%) IBM
5 1 (4.17%) Citrix
5 1 (4.17%) VMware
5 1 (4.17%) Scalix
5 1 (4.17%) ServiceNow
Bristol, Avon
Broady Limited
Salary: From £19,000 to £21,000 per annum + benefits
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Whimple, Devon
Technorecruit
Posted: 7 days ago
Chippenham
The People Network
Salary: £25000 - £40000 per annum + Superb Benefits
Posted: 26 days ago