The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Wolverhampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 20 20 11
Rank change year-on-year
0 -9
Permanent jobs requiring a Support Analyst 5 6 13
As % of all permanent IT jobs located in Wolverhampton 6.02% 8.11% 18.06%
As % of the Job Titles category 6.10% 8.33% 18.57%
Number of salaries quoted 5 6 12
Average salary £32,500 £37,500 £22,500
Average salary % change year-on-year
-13.33% +66.66%
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wolverhampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wolverhampton
Permanent IT job ads with a match in the
Job Titles category
82 72 70
As % of all permanent IT jobs located in Wolverhampton 98.80% 97.30% 97.22%
Number of salaries quoted 71 71 66
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,000 £21,250 £22,500
10% offered a salary of more than £44,000 £42,273 £45,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Wolverhampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Wolverhampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Wolverhampton

Support Analyst
Salary Trend in Wolverhampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Wolverhampton region.

Support Analyst Salary Trend in Wolverhampton

Support Analyst
Top 22 Related IT Skills in Wolverhampton

For the 6 months to 30 March 2015, IT jobs across the Wolverhampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (60.00%) Cisco
1 6 (60.00%) Microsoft
1 6 (60.00%) PRINCE2
1 6 (60.00%) Windows
1 6 (60.00%) MS Excel
1 6 (60.00%) SharePoint
1 6 (60.00%) VMware
1 6 (60.00%) VMware Infrastructure
1 6 (60.00%) Office 365
1 6 (60.00%) Windows Server 2012
1 6 (60.00%) Exchange Server 2013
2 5 (50.00%) Service Delivery
2 5 (50.00%) ITIL
2 5 (50.00%) ITIL Certification
3 3 (30.00%) Change Management
3 3 (30.00%) User Acceptance Testing
3 3 (30.00%) FTP
4 1 (10.00%) ERP
4 1 (10.00%) CRM
4 1 (10.00%) Project Management
4 1 (10.00%) Mobile Computing
4 1 (10.00%) Root Cause Analysis

Support Analyst
Top Related IT Skills in Wolverhampton by Category

For the 6 months to 30 March 2015, IT jobs across the Wolverhampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (60.00%) SharePoint
1 6 (60.00%) Exchange Server 2013
Applications
1 6 (60.00%) MS Excel
Cloud Services
1 6 (60.00%) Office 365
Communications & Networking
1 3 (30.00%) FTP
Miscellaneous
1 1 (10.00%) Mobile Computing
Operating Systems
1 6 (60.00%) Windows
1 6 (60.00%) Windows Server 2012
Processes & Methodologies
1 6 (60.00%) PRINCE2
2 5 (50.00%) Service Delivery
2 5 (50.00%) ITIL
3 3 (30.00%) Change Management
3 3 (30.00%) User Acceptance Testing
4 1 (10.00%) Root Cause Analysis
4 1 (10.00%) CRM
4 1 (10.00%) ERP
4 1 (10.00%) Project Management
Qualifications
1 5 (50.00%) ITIL Certification
System Software
1 6 (60.00%) VMware Infrastructure
Vendors
1 6 (60.00%) Cisco
1 6 (60.00%) Microsoft
1 6 (60.00%) VMware