The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Worcestershire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 41 42 47
Rank change year-on-year
+1 +5
Permanent jobs requiring a 1st Line Support 2 1 1
As % of all permanent IT jobs located in Worcestershire 0.75% 0.42% 0.38%
As % of the Job Titles category 0.76% 0.43% 0.40%
Number of salaries quoted 2 1 1
Average salary £20,500 £20,500 £16,000
Average salary % change year-on-year
- +28.12%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
262 231 252
As % of all permanent IT jobs located in Worcestershire 98.50% 97.47% 95.45%
Number of salaries quoted 225 201 231
Average salary £35,000 £35,000 £31,500
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £22,500 £25,000 £22,500
10% offered a salary of more than £47,500 £43,500 £43,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
West Midlands

1st Line Support
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Worcestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Worcestershire

1st Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Worcestershire region.

1st Line Support Salary Trend in Worcestershire

1st Line Support
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Worcestershire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kidderminster - 2 £20,500 -
1st Line Support
West Midlands

1st Line Support
Top 15 Related IT Skills in Worcestershire

For the 6 months to 25 July 2014, IT jobs across the Worcestershire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 6 (100.00%) Windows
2 4 (66.67%) Windows 7
2 4 (66.67%) Mathematics
2 4 (66.67%) Telecoms
2 4 (66.67%) ADSL
2 4 (66.67%) LAN
2 4 (66.67%) WAN
2 4 (66.67%) Microsoft
2 4 (66.67%) Microsoft Certification
2 4 (66.67%) MS Office
3 2 (33.33%) Windows Server 2003
3 2 (33.33%) Disaster Recovery
3 2 (33.33%) Backup Exec
3 2 (33.33%) Windows XP
3 2 (33.33%) Windows Server 2008

1st Line Support
Top Related IT Skills in Worcestershire by Category

For the 6 months to 25 July 2014, IT jobs across the Worcestershire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (66.67%) MS Office
Communications & Networking
1 4 (66.67%) ADSL
1 4 (66.67%) LAN
1 4 (66.67%) WAN
General
1 4 (66.67%) Telecoms
Miscellaneous
1 4 (66.67%) Mathematics
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows 7
3 2 (33.33%) Windows XP
3 2 (33.33%) Windows Server 2003
3 2 (33.33%) Windows Server 2008
Processes & Methodologies
1 2 (33.33%) Disaster Recovery
Qualifications
1 4 (66.67%) Microsoft Certification
Systems Management
1 2 (33.33%) Backup Exec
Vendors
1 4 (66.67%) Microsoft