The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Worcestershire region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 38 41 45
Rank change year-on-year
+3 +4
Permanent jobs requiring a 1st Line Support 4 1 2
As % of all permanent IT jobs located in Worcestershire 1.80% 0.45% 0.64%
As % of the Job Titles category 1.88% 0.46% 0.66%
Number of salaries quoted 4 1 2
Average salary £17,000 £16,000 £17,000
Average salary % change year-on-year
+6.25% -5.88%
UK excluding London average salary £20,000 £19,750 £19,000
% change year-on-year
+1.26% +3.94%
Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
213 219 304
As % of all permanent IT jobs located in Worcestershire 95.95% 99.10% 96.82%
Number of salaries quoted 196 197 260
Average salary £32,500 £32,500 £32,500
90% offered a salary of more than £21,000 £22,500 £22,000
10% offered a salary of more than £43,500 £40,000 £45,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
1st Line Support
West Midlands

1st Line Support
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Worcestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Worcestershire

1st Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Worcestershire region.

1st Line Support Salary Trend in Worcestershire

1st Line Support
Job Locations in Worcestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Worcestershire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bromsgrove - 4 £17,000 -
1st Line Support
West Midlands

1st Line Support
Top 10 Related IT Skills in Worcestershire

For the 6 months to 17 April 2014, IT jobs across the Worcestershire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (100.00%) MS Office
1 4 (100.00%) Windows
1 4 (100.00%) ADSL
1 4 (100.00%) LAN
1 4 (100.00%) WAN
1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft Certification
1 4 (100.00%) Telecoms
1 4 (100.00%) Mathematics
1 4 (100.00%) Windows 7

1st Line Support
Top Related IT Skills in Worcestershire by Category

For the 6 months to 17 April 2014, IT jobs across the Worcestershire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (100.00%) MS Office
Communications & Networking
1 4 (100.00%) ADSL
1 4 (100.00%) LAN
1 4 (100.00%) WAN
General
1 4 (100.00%) Telecoms
Miscellaneous
1 4 (100.00%) Mathematics
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 7
Qualifications
1 4 (100.00%) Microsoft Certification
Vendors
1 4 (100.00%) Microsoft