The statistics below represent IT jobs advertised across the Worcestershire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank - - 43
Permanent jobs requiring a 1st Line Support 0 0 1
As % of all permanent IT jobs located in Worcestershire - - 0.42%
As % of the Job Titles category - - 0.42%
Number of salaries quoted 0 0 1
Median salary - - £19,000
UK excluding London median salary £21,000 £21,000 £19,750
% change year-on-year
- +6.32%
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Worcestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
262 195 239
As % of all permanent IT jobs located in Worcestershire 98.13% 98.98% 100.00%
Number of salaries quoted 253 170 223
Median salary £35,000 £35,000 £32,500
Median salary % change year-on-year
- +7.69%
90% offered a salary of more than £23,000 £20,000 £21,500
10% offered a salary of more than £49,250 £45,000 £55,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support
Jobs Demand Trend in Worcestershire

The demand trend of job ads across the Worcestershire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Worcestershire

1st Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Worcestershire region.

1st Line Support Salary Trend in Worcestershire

1st Line Support Skill Set
Top 15 Related IT Skills in Worcestershire

For the 6 months to 8 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Worcestershire region featuring 1st Line Support in the job title.

1 4 (100.00%) Driving Licence
2 2 (50.00%) Degree
2 2 (50.00%) Windows 7
2 2 (50.00%) MS Office
2 2 (50.00%) ITIL
2 2 (50.00%) Windows
2 2 (50.00%) ADSL
2 2 (50.00%) LAN
2 2 (50.00%) WAN
2 2 (50.00%) DHCP
2 2 (50.00%) DNS
2 2 (50.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) ITIL Certification
3 1 (25.00%) Logistics

1st Line Support Skill Set
Top Related IT Skills in Worcestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (50.00%) MS Office
Communications & Networking
1 2 (50.00%) ADSL
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
1 2 (50.00%) LAN
1 2 (50.00%) WAN
Miscellaneous
1 4 (100.00%) Driving Licence
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows 7
Processes & Methodologies
1 2 (50.00%) ITIL
2 1 (25.00%) Logistics
Qualifications
1 2 (50.00%) Degree
1 2 (50.00%) ITIL Certification
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft