The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank - 41 -
Permanent jobs requiring a 1st Line Support 0 3 0
As % of all permanent IT jobs located in Worcestershire - 1.11% -
As % of the Job Titles category - 1.13% -
Number of salaries quoted 0 3 0
Average salary - £20,500 -
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Worcestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
288 266 228
As % of all permanent IT jobs located in Worcestershire 96.97% 98.15% 98.28%
Number of salaries quoted 253 236 198
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,000 £22,500 £25,000
10% offered a salary of more than £45,000 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Worcestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Worcestershire

1st Line Support
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Worcestershire region.

1st Line Support Salary Trend in Worcestershire

1st Line Support
Top 26 Related IT Skills in Worcestershire

For the 6 months to 3 July 2015, IT jobs across the Worcestershire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 2 (66.67%) Cisco
1 2 (66.67%) HP
1 2 (66.67%) Avaya
1 2 (66.67%) Mitel
1 2 (66.67%) Logistics
1 2 (66.67%) Security Cleared
1 2 (66.67%) Huawei
1 2 (66.67%) Data Centre
2 1 (33.33%) Degree
2 1 (33.33%) CentOS
2 1 (33.33%) Magento
2 1 (33.33%) nginx
2 1 (33.33%) cPanel
2 1 (33.33%) LiteSpeed
2 1 (33.33%) SSH
2 1 (33.33%) Internet
2 1 (33.33%) Telecoms
2 1 (33.33%) 3Com
2 1 (33.33%) Nortel
2 1 (33.33%) Cisco Certification
2 1 (33.33%) Microsoft
2 1 (33.33%) CCNA
2 1 (33.33%) PHP
2 1 (33.33%) MySQL
2 1 (33.33%) Linux
2 1 (33.33%) Apache

1st Line Support
Top Related IT Skills in Worcestershire by Category

For the 6 months to 3 July 2015, IT jobs across the Worcestershire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Apache
1 1 (33.33%) nginx
Business Applications
1 1 (33.33%) Magento
Communications & Networking
1 1 (33.33%) Internet
1 1 (33.33%) SSH
Database & Business Intelligence
1 1 (33.33%) MySQL
General
1 1 (33.33%) Telecoms
Miscellaneous
1 2 (66.67%) Data Centre
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) CentOS
Processes & Methodologies
1 2 (66.67%) Logistics
Programming Languages
1 1 (33.33%) PHP
Qualifications
1 2 (66.67%) Security Cleared
2 1 (33.33%) CCNA
2 1 (33.33%) Cisco Certification
2 1 (33.33%) Degree
Systems Management
1 1 (33.33%) LiteSpeed
1 1 (33.33%) cPanel
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) HP
1 2 (66.67%) Avaya
1 2 (66.67%) Mitel
1 2 (66.67%) Huawei
2 1 (33.33%) 3Com
2 1 (33.33%) Nortel
2 1 (33.33%) Microsoft