The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Worcestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 41 29 38
Rank change year-on-year
-12 +9
Permanent jobs requiring a Support Analyst 2 11 6
As % of all permanent IT jobs located in Worcestershire 0.82% 4.64% 2.80%
As % of the Job Titles category 0.83% 4.72% 3.00%
Number of salaries quoted 0 11 6
Average salary - £31,000 £25,000
Average salary % change year-on-year
- +24.00%
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Worcestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Worcestershire
Permanent IT job ads with a match in the
Job Titles category
241 233 200
As % of all permanent IT jobs located in Worcestershire 98.37% 98.31% 93.46%
Number of salaries quoted 207 206 180
Average salary £32,500 £37,500 £33,000
Average salary % change year-on-year
-13.33% +13.63%
90% offered a salary of more than £21,500 £22,500 £23,000
10% offered a salary of more than £45,000 £45,000 £42,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Worcestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Worcestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Worcestershire

Support Analyst
Salary Trend in Worcestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Worcestershire region.

Support Analyst Salary Trend in Worcestershire

Support Analyst
Top 30 Related IT Skills in Worcestershire

For the 6 months to 17 September 2014, IT jobs across the Worcestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 10 (58.82%) Windows
2 7 (41.18%) SQL
3 6 (35.29%) Microsoft
3 6 (35.29%) Logistics
3 6 (35.29%) Analytical Skills
4 5 (29.41%) ABAP
4 5 (29.41%) MS Office
4 5 (29.41%) SAP
4 5 (29.41%) CRM
4 5 (29.41%) SAP BW
4 5 (29.41%) SAP CRM
5 4 (23.53%) Active Directory
5 4 (23.53%) RedPrairie
6 3 (17.65%) ADSL
6 3 (17.65%) LAN
6 3 (17.65%) WAN
6 3 (17.65%) Microsoft Certification
6 3 (17.65%) Telecoms
6 3 (17.65%) Degree
6 3 (17.65%) Mathematics
6 3 (17.65%) Windows 7
7 2 (11.76%) SQL Server
7 2 (11.76%) Crystal Reports
7 2 (11.76%) ITIL
7 2 (11.76%) MS Excel
7 2 (11.76%) Cognos
7 2 (11.76%) SharePoint
7 2 (11.76%) Windows XP
7 2 (11.76%) SAP SD
7 2 (11.76%) Windows Server 2003

Support Analyst
Top Related IT Skills in Worcestershire by Category

For the 6 months to 17 September 2014, IT jobs across the Worcestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) SharePoint
2 1 (5.88%) Tomcat
Applications
1 5 (29.41%) MS Office
2 2 (11.76%) MS Excel
Business Applications
1 5 (29.41%) SAP CRM
2 2 (11.76%) Dynamics AX
2 2 (11.76%) SAP SD
2 2 (11.76%) SAP MM
Communications & Networking
1 3 (17.65%) ADSL
1 3 (17.65%) LAN
1 3 (17.65%) WAN
2 1 (5.88%) TCP/IP
Database & Business Intelligence
1 5 (29.41%) SAP BW
2 2 (11.76%) SQL Server
2 2 (11.76%) Crystal Reports
3 1 (5.88%) MySQL
General
1 3 (17.65%) Telecoms
2 2 (11.76%) Finance
2 2 (11.76%) Retail
3 1 (5.88%) Pharmaceutical
Miscellaneous
1 6 (35.29%) Analytical Skills
2 3 (17.65%) Mathematics
3 2 (11.76%) Management Information System
4 1 (5.88%) Data Protection Act
4 1 (5.88%) Computer Science
Operating Systems
1 10 (58.82%) Windows
2 3 (17.65%) Windows 7
3 2 (11.76%) Windows XP
3 2 (11.76%) Windows Server 2003
3 2 (11.76%) Windows Server 2008
4 1 (5.88%) Linux
Processes & Methodologies
1 6 (35.29%) Logistics
2 5 (29.41%) CRM
3 2 (11.76%) Service Management
3 2 (11.76%) Disaster Recovery
3 2 (11.76%) Security Management
3 2 (11.76%) User Acceptance Testing
3 2 (11.76%) Unit Testing
3 2 (11.76%) System Testing
3 2 (11.76%) ITIL
4 1 (5.88%) Data Protection
Programming Languages
1 7 (41.18%) SQL
2 5 (29.41%) ABAP
Qualifications
1 3 (17.65%) Microsoft Certification
1 3 (17.65%) Degree
System Software
1 4 (23.53%) Active Directory
Systems Management
1 2 (11.76%) Backup Exec
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) SAP
3 4 (23.53%) RedPrairie
4 2 (11.76%) Cognos
5 1 (5.88%) Citrix
5 1 (5.88%) VMware