The table below looks at the statistics for the IT Support role in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 60 54 -
Rank change year-on-year
-6 -
Permanent jobs requiring an IT Support 4 8 0
As % of all permanent IT jobs located in York 1.26% 1.74% -
As % of the Job Titles category 1.30% 1.77% -
Number of salaries quoted 4 8 0
Average salary £20,750 £22,500 -
Average salary % change year-on-year
-7.77% -
UK excluding London average salary £24,000 £24,750 £23,980
% change year-on-year
-3.03% +3.21%
IT Support
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the York region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
York
Permanent IT job ads with a match in the
Job Titles category
308 452 402
As % of all permanent IT jobs located in York 97.16% 98.05% 96.87%
Number of salaries quoted 267 352 253
Average salary £40,000 £37,500 £32,500
Average salary % change year-on-year
+6.66% +15.38%
90% offered a salary of more than £25,500 £22,500 £22,500
10% offered a salary of more than £51,500 £45,000 £49,750
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in York

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the York region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in York

IT Support
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the York region.

IT Support Salary Trend in York

IT Support
Top 30 Related IT Skills in York

For the 6 months to 4 August 2015, IT jobs across the York region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 10 (71.43%) Microsoft
2 9 (64.29%) Windows
3 6 (42.86%) SQL Server
3 6 (42.86%) Degree
3 6 (42.86%) Problem Management
3 6 (42.86%) Enterprise Software
4 5 (35.71%) MS Exchange
5 4 (28.57%) DHCP
5 4 (28.57%) DNS
5 4 (28.57%) MS Excel
5 4 (28.57%) Active Directory
5 4 (28.57%) Windows Server 2003
5 4 (28.57%) Analytical Skills
5 4 (28.57%) Computer Science
5 4 (28.57%) Time Management
5 4 (28.57%) Windows Server 2008
6 3 (21.43%) MS Office
6 3 (21.43%) SQL
7 2 (14.29%) TCP/IP
7 2 (14.29%) ITIL
7 2 (14.29%) Blackberry
7 2 (14.29%) Service Management
7 2 (14.29%) Firewall
7 2 (14.29%) Telecoms
7 2 (14.29%) Microsoft Certification
7 2 (14.29%) MS PowerPoint
7 2 (14.29%) Exchange Server 2003
7 2 (14.29%) Exchange Server 2010
7 2 (14.29%) Windows Server 2012
7 2 (14.29%) Exchange Server 2007

IT Support
Top Related IT Skills in York by Category

For the 6 months to 4 August 2015, IT jobs across the York region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) MS Exchange
2 2 (14.29%) Exchange Server 2003
2 2 (14.29%) Exchange Server 2007
2 2 (14.29%) Exchange Server 2010
Applications
1 4 (28.57%) MS Excel
2 3 (21.43%) MS Office
3 2 (14.29%) MS PowerPoint
Communications & Networking
1 4 (28.57%) DHCP
1 4 (28.57%) DNS
2 2 (14.29%) Firewall
2 2 (14.29%) TCP/IP
Database & Business Intelligence
1 6 (42.86%) SQL Server
General
1 2 (14.29%) Telecoms
2 1 (7.14%) Legal
Miscellaneous
1 6 (42.86%) Enterprise Software
2 4 (28.57%) Analytical Skills
2 4 (28.57%) Computer Science
3 2 (14.29%) Blackberry
Operating Systems
1 9 (64.29%) Windows
2 4 (28.57%) Windows Server 2003
2 4 (28.57%) Windows Server 2008
3 2 (14.29%) Windows Server 2012
Processes & Methodologies
1 6 (42.86%) Problem Management
2 4 (28.57%) Time Management
3 2 (14.29%) ITIL
3 2 (14.29%) Service Management
4 1 (7.14%) Stakeholder Management
4 1 (7.14%) Data Protection
Programming Languages
1 3 (21.43%) SQL
Qualifications
1 6 (42.86%) Degree
2 2 (14.29%) Microsoft Certification
2 2 (14.29%) ITIL Foundation Certificate
3 1 (7.14%) Security Cleared
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 4 (28.57%) Active Directory
Vendors
1 10 (71.43%) Microsoft