The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the York region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 55 57 56
Rank change year-on-year
+2 -1
Permanent jobs requiring a Support Analyst 9 10 4
As % of all permanent IT jobs located in York 2.61% 2.08% 0.91%
As % of the Job Titles category 2.71% 2.13% 0.95%
Number of salaries quoted 9 9 4
Average salary £25,000 £28,000 £28,000
Average salary % change year-on-year
-10.71% -
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the York region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
York
Permanent IT job ads with a match in the
Job Titles category
332 469 423
As % of all permanent IT jobs located in York 96.23% 97.51% 96.36%
Number of salaries quoted 287 333 249
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £25,000 £21,500 £21,000
10% offered a salary of more than £47,500 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in York

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the York region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in York

Support Analyst
Salary Trend in York

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the York region.

Support Analyst Salary Trend in York

Support Analyst
Top 30 Related IT Skills in York

For the 6 months to 3 July 2015, IT jobs across the York region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 12 (57.14%) SQL Server
1 12 (57.14%) Degree
2 11 (52.38%) Problem Management
3 10 (47.62%) Windows
4 9 (42.86%) Oracle
4 9 (42.86%) Microsoft
5 8 (38.10%) Enterprise Software
5 8 (38.10%) Analytical Skills
6 6 (28.57%) Computer Science
6 6 (28.57%) Time Management
7 5 (23.81%) SQL
8 4 (19.05%) MS Excel
9 3 (14.29%) .NET
9 3 (14.29%) J2EE
9 3 (14.29%) ITIL
9 3 (14.29%) Service Management
10 2 (9.52%) Firewall
10 2 (9.52%) Active Directory
10 2 (9.52%) Windows Server 2003
10 2 (9.52%) 3G
10 2 (9.52%) Blackberry
10 2 (9.52%) 2G
10 2 (9.52%) Finance
10 2 (9.52%) VMware
10 2 (9.52%) MS Office
10 2 (9.52%) MySQL
10 2 (9.52%) VoIP
10 2 (9.52%) TCP/IP
10 2 (9.52%) VPN
10 2 (9.52%) Cisco

Support Analyst
Top Related IT Skills in York by Category

For the 6 months to 3 July 2015, IT jobs across the York region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) Oracle Workflow
Applications
1 4 (19.05%) MS Excel
2 2 (9.52%) MS PowerPoint
2 2 (9.52%) MS Office
Communications & Networking
1 2 (9.52%) VoIP
1 2 (9.52%) TCP/IP
1 2 (9.52%) VPN
1 2 (9.52%) 3G
1 2 (9.52%) Firewall
1 2 (9.52%) 2G
1 2 (9.52%) Network Security
Database & Business Intelligence
1 12 (57.14%) SQL Server
2 2 (9.52%) MySQL
General
1 2 (9.52%) Finance
Libraries, Frameworks & Software Standards
1 3 (14.29%) .NET
1 3 (14.29%) J2EE
Miscellaneous
1 8 (38.10%) Enterprise Software
1 8 (38.10%) Analytical Skills
2 6 (28.57%) Computer Science
3 2 (9.52%) Blackberry
Operating Systems
1 10 (47.62%) Windows
2 2 (9.52%) Linux
2 2 (9.52%) Windows Server 2003
2 2 (9.52%) Windows Server 2008
Processes & Methodologies
1 11 (52.38%) Problem Management
2 6 (28.57%) Time Management
3 3 (14.29%) ITIL
3 3 (14.29%) Service Management
4 2 (9.52%) Software Engineering
5 1 (4.76%) ITSM
5 1 (4.76%) Workflow
Programming Languages
1 5 (23.81%) SQL
Qualifications
1 12 (57.14%) Degree
2 2 (9.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 2 (9.52%) Active Directory
1 2 (9.52%) Xen
1 2 (9.52%) VMware Infrastructure
1 2 (9.52%) VMware ESXi
Vendors
1 9 (42.86%) Oracle
1 9 (42.86%) Microsoft
2 2 (9.52%) VMware
2 2 (9.52%) Cisco