1 to 7 of 7 Customer Experience Manager Jobs in England

Customer Experience Insight Manager Salary from £46,327 depending on skills and experience. Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 24th June 2024 About the Role Are you a strategic … thinker with a passion for customer insights and market research? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Insight Manager to join the team. Reporting to the General Manager - Customer Experience, you … will lead on data driven insights for all customer touch points relating to the customer journey and make a tangible impact in line with the customer experience strategy. Who We're Looking For: You will have proven market research experience and enjoy getting into the more »

Customer Experience (CX) Manager Up to £45,000 Altrincham, Hybrid working 3-4 days a week in the office Forward Role are working with a leading B2B financial services business committed to delivering exceptional service to their customers. With a focus on excellence and a customer-centric approach, they are expanding the team and seeking an experienced Customer Experience (CX) Manager. The ideal candidate will have experience supporting contact centres and digital led businesses. As the CX Manager, you will play a pivotal role in shaping and enhancing the overall customer experience across all touchpoints. You will be responsible for developing and implementing strategies to elevate customer satisfaction, strengthen client relationships, and drive continuous improvement initiatives. The successful candidate will have a proven track record of implementing successful CX programs. Role & Responsibilities: Customer Journey Mapping & Analysis – Analyse more »

Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for … the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship … management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a more »

Customer Experience Product Manager Salary from £54,410k depending on skills and experience Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: Are you passionate … about creating and delivering exceptional customer experiences? Do you thrive in a fast-past environment where innovation and collaboration are key? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Product Manager to join the team. … Reporting to the General Manager - Customer Experience, you'll support the identification, development and delivery of new Customer Experience (CX) initiatives, digital journeys, and enhancements to meet customer needs and business requirements. Who We're Looking For: You will have proven experience of more »

Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant … opportunity to work in a newly created role, for a forward-thinking organisation. The following skills/experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication … skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are interested in this Customer Experience position and meet the above requirements please apply immediately. more »

Senior Product Manager - Customer Experience (CX) What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is … seeking a Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they … seamless implementation. Motivating and guiding a talented team to achieve their full potential. What skills do you need? 📖 A minimum of 5+ years of experience as a product manager, with a track record of delivering impactful solutions. Previous experience as a designer or a strong design sensibility more »

The Role To identify, define, and integrate new CX capabilities (including tools/technology, people, and processes) into our organization, in line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-functional teams within our organization and outside to ensure timely and … product changes into experiment methodology (A/B test, switchback experiment, etc.) and vice versa. You will be an ambassador for making data an experience advantage. Your mission is to take the culture of experimentation to the next level to support our transformation by unlocking value-creating opportunities. This … to leverage technology, people, and processes to get things done and do it better. The team will be laser-focused on continuously delivering excellent customer satisfaction. About You Minimum criteria: Proven experience in delivering marketing and CX projects and initiatives. A passion for the customer and the more »