Customer Experience Manager Jobs in England

Customer Experience Manager
UK > England

The median Customer Experience Manager salary in England is £65,000 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 820 920 1153
Rank change year-on-year +100 +233 -279
Permanent jobs requiring a Customer Experience Manager 20 5 9
As % of all permanent jobs advertised in England 0.023% 0.006% 0.007%
As % of the Job Titles category 0.024% 0.006% 0.007%
Number of salaries quoted 3 2 7
10th Percentile £50,500 £41,875 -
25th Percentile £55,000 £50,313 £46,250
Median annual salary (50th Percentile) £65,000 £66,250 £47,500
Median % change year-on-year -1.89% +39.47% -26.92%
75th Percentile £67,500 £82,813 £49,375
90th Percentile - £91,625 £56,000
UK median annual salary £65,000 £66,250 £47,500
% change year-on-year -1.89% +39.47% -26.92%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,786 81,001 131,568
% of permanent jobs with a recognized job title 94.57% 91.55% 96.04%
Number of salaries quoted 60,839 51,644 75,317
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,000 £60,800 £60,000
Median % change year-on-year -12.83% +1.33% +9.09%
75th Percentile £71,250 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Customer Experience Manager
Job Vacancy Trend in England

Job postings that featured Customer Experience Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Experience Manager in England

Customer Experience Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Experience Manager in England.

Salary trend for Customer Experience Manager in England

Customer Experience Manager
Salary Histogram in England

Salary distribution for jobs citing Customer Experience Manager in England over the 6 months to 20 May 2024.

Salary histogram for Customer Experience Manager in England

Customer Experience Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience Manager within the England region over the 6 months to 20 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East - 15 £65,000 - 5
London +107 2 £65,000 -31.58% 4
North West - 2 - - 1
North of England - 2 - - 2
East of England - 1 £50,000 -
Customer Experience Manager
UK

Customer Experience Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 20 May 2024, Customer Experience Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Customer Experience Manager in the job title.

1 20 (100.00%) Customer Experience
2 17 (85.00%) CRM
2 17 (85.00%) Analytical Skills
3 16 (80.00%) Marketing
3 16 (80.00%) Degree
4 15 (75.00%) Project Management
4 15 (75.00%) Continuous Improvement
4 15 (75.00%) Telecoms
5 14 (70.00%) Agile
5 14 (70.00%) Marketing Strategy
5 14 (70.00%) Performance Metrics
5 14 (70.00%) Order to Cash
5 14 (70.00%) Wireframes
5 14 (70.00%) Prototyping
5 14 (70.00%) A/B Testing
5 14 (70.00%) Customer-Centricity
5 14 (70.00%) C
5 14 (70.00%) B2B
5 14 (70.00%) Email Marketing
5 14 (70.00%) Digital Marketing
5 14 (70.00%) Usability Testing
5 14 (70.00%) Product Ownership
5 14 (70.00%) Objectives and Key Results
5 14 (70.00%) Data Interpretation
5 14 (70.00%) Cost Reduction
5 14 (70.00%) Journey Map
5 14 (70.00%) Brand Awareness
5 14 (70.00%) Power BI
5 14 (70.00%) Power Platform
5 14 (70.00%) Backlog Prioritisation

Customer Experience Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (10.00%) Microsoft Office
Cloud Services
1 14 (70.00%) Power Platform
Database & Business Intelligence
1 14 (70.00%) Power BI
General
1 17 (85.00%) Analytical Skills
2 16 (80.00%) Marketing
3 15 (75.00%) Telecoms
4 14 (70.00%) Brand Awareness
5 7 (35.00%) Publishing
6 3 (15.00%) Social Skills
Miscellaneous
1 14 (70.00%) Product Ownership
2 1 (5.00%) Analytical Mindset
Processes & Methodologies
1 20 (100.00%) Customer Experience
2 17 (85.00%) CRM
3 15 (75.00%) Continuous Improvement
3 15 (75.00%) Project Management
4 14 (70.00%) A/B Testing
4 14 (70.00%) Agile
4 14 (70.00%) B2B
4 14 (70.00%) Backlog Prioritisation
4 14 (70.00%) Cost Reduction
4 14 (70.00%) Customer Journey Map
4 14 (70.00%) Customer-Centricity
4 14 (70.00%) Data Interpretation
4 14 (70.00%) Digital Marketing
4 14 (70.00%) Email Marketing
4 14 (70.00%) Marketing Strategy
4 14 (70.00%) Order to Cash
4 14 (70.00%) Performance Metrics
4 14 (70.00%) Prototyping
4 14 (70.00%) Usability Testing
4 14 (70.00%) Wireframes
Programming Languages
1 14 (70.00%) C
Qualifications
1 16 (80.00%) Degree
2 1 (5.00%) Security Cleared
Vendors
1 2 (10.00%) Microsoft
1 2 (10.00%) Salesforce