176 to 200 of 329 Performance Management Jobs in England

IT Infrastrucutre Operations Performance Manager - ITIL - OSS/BSS/CRM - 6 month contract Reading (2 days/week in office) Role: Accountable for leading a team of Operations/Analytical professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures are … typical planning horizon is variable and aligned by Service reporting that can be adhoc, weekly, monthly, quarterly. * Accountable for the day to day operational management of our various service providers, through operational governance, escalation, and management of Service Levels. * Accountable for driving improvements to the operational environment by … the partners. Essential Skills: Toolsets for data driven operations - i.e. writing reports/dashboards using the below tech stack. = Dynatrace, Helix, Splunk etc People management experience - managing a diverse team Knowing the IT estate/strong IT architecture - knowledge of OSS/BSS/CRM/ORM which supports more »

terms of HR operational needs by the HRIS Manager.The role will cover all HR systems such as Learning and Development, Time and Attendance, HRIS, Performance Management and Recruitment.Key areas of focus in this role will include leading a cross-functional project to review the current & future HR system … and outside the organisation to ensure delivery of meaningful results from strategic initiatives.Build strategic relationships with partners to stimulate, surface, and shape demand.Establish value management as a strategic organisational capability.Ensure that the business's products, services, and resources are tailored to meet the specific needs and expectations of partners … systems and team members.?Skills, Knowledge and Experience:Previous experience of HR systems and project delivery is essential.Strong understanding of service processes and design.Vendor management experience inc service reviews.Demonstrate strong communication and collaboration skills and building and maintaining strong relationships with partners at all levels of the organisation.Proven project more »

community and the wider business from a financial & systems point of view. THE ROLE: Facilitate the administration and evolution of the Group Planning & Corporate Performance Management (CPM) tool, encompassing both Board and the established Hyperion Financial Management (HFM) system. Provide support for system integrations with interfacing platforms … solutions including Excel add-ins and web reporting. Assist Finance Systems Managers in executing business-as-usual tasks, including user administration, period maintenance, workflow management, and configuration of month-end timetables. Deliver expert guidance in resolving user inquiries and conducting training sessions on finance systems as required. Contribute to more »

of HR operational needs by the HRIS Manager. The role will cover all HR systems such as Learning and Development, Time and Attendance, HRIS, Performance Management and Recruitment. Key areas of focus in this role will include leading a cross-functional project to review the current & future HR … the organisation to ensure delivery of meaningful results from strategic initiatives. Build strategic relationships with partners to stimulate, surface, and shape demand. Establish value management as a strategic organisational capability. Ensure that the business's products, services, and resources are tailored to meet the specific needs and expectations of … team members. ?Skills, Knowledge and Experience: Previous experience of HR systems and project delivery is essential. Strong understanding of service processes and design. Vendor management experience inc service reviews. Demonstrate strong communication and collaboration skills and building and maintaining strong relationships with partners at all levels of the organisation. more »

attributes such as description, purposes, categories. Analyse and document the information (data) models/structures for data category: input, output, event notification, validation, servicer management involved between process and sub-systems (Northbound & Southbound) based on Analyse & document the Configuration Item (CI) data mapping between business processes, inventory system and … CMDB (CI & relationship models) for service management integration Collaborating with and supporting CMDB/ITSM product vendor to create & manage CI and relationship in CMDB. Preparing a comprehensive data management and governance guideline for data mapping & loading, lifecycle management, administration. Identify and document all security, regulatory & quality … integration for business processes and systems (to operate network service & resource domains) Experience of resource/service inventory migration, data migration Experience in Configuration management data modelling, CMDB data architecture. Understanding and exposure of cloud services. Knowledge of OSS/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performance more »

responsible for the administration of the Local Government Pension Scheme, including managing the implementation of relevant legislative changes to the Scheme in Harrow. Support management in providing advice and support to the Pensions Committee and other member committees and senior management boards on pension related matters. Manage the … of their responsibilities, including to provide information regarding scheme members and to remit contributions on time. Assist the Head of HR Operations in the management of the £30m (annually) pensioners’ payroll Assist the Head of Treasury and Pensions in managing and the £65m Pension Fund income and expenditure budget … Manage all the aspects of the unit’s performance management, ensuring that a high quality service is provided to the scheme’s 18,500 members The post holder will visibly manage and motivate staff in the delivery of an efficient and effective, customer focussed and business-led Pensions more »

QM and IA Intelligence Analyst to join our 111 Systems Development team. Reporting to the 111 Systems Development Manager, this role will focus on performance management, business intelligence insights, and continuous service improvement with a primary focus on quality management and interaction analytics. If you have a … knowledge on quality analytics and voice interaction analytics. Oversee the usage of NICE CXOne Interaction Analytics and NICE Quality Central, including system optimisation, change management, and training. Lead and motivate junior analysts to deliver best-in-class service, focusing on process improvement and new thinking. Identify improvements in dashboards … in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability to engage stakeholders. Advanced PC and MS Office more »

operations. Elements of the service will require out of normal working hours attendance for either planned or reactive measures. The responsibilities will have line management duties across operational estates team including providing electrical knowledge to manage and maintain the Trust's electrical and mechanical technical team. Main duties of … infrastructure upgrades to take into account long term growth and progressive plant degradation from which recommendations are formulated. To assist in the planning and management of electrical service interruptions and isolations to complex circuits in conjunction with other staff within the trust to ensure all contingencies have been identified … assist the Infrastructure Manager in providing effective site leadership for Estates & Facilities services staff in Back Log Capital Projects and Maintenance Services, supported by performance management arrangements and encourage team working. To manage and control external contractors employed by the Organisation (Technicians. Craftsmen, Maintenance Assistants and Contract Labour more »

The Company Thisleading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide is keen to recruit a Maximo Consultant. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific more »

The Company Thisleading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide is keen to recruit a Maximo Consultant. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific more »

really exciting time for us here at Delt and we would love you to join us on our journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. Service Delivery: Ensure the Modern Workplace team … meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero-based budget, including capital plans and business cases for investment. Stakeholder Engagement: Work with key internal and external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a … is accurate and current. Customer Focus: Build and maintain positive relationships with stakeholders, ensuring the customer is at the heart of everything we do. Performance Management: Ensure the team consistently achieves agreed SLAs and KPIs. Key Competencies: Strong leadership skills with the ability to lead multi-disciplinary IT more »

our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled resource available to adhere … Adhering to ITIL best practice where possible Working closely with the Head of Technical Services and provide Bi-Monthly reporting on SLA and team performance Salary £45-£50k DOE 25 Days Holiday + 8 Bank Holidays Optional Hybrid working (3 days in Reigate) Other organisations may call this role more »

the HRIS, conducting regular audits and implementing corrective actions where necessary. * Generate custom reports and dashboards to provide insights into HR metrics, trends, and performance indicators. * Collaborate with HR business partners to analyse data and identify opportunities for process improvements or strategic interventions. * Proactively identify opportunities to streamline HR … processes through system automation and integration with other business systems (e.g., payroll, performance management). * Work closely with cross-functional teams to scope, plan, and execute system integration projects, ensuring alignment with organisational objectives and user requirements. * Develop and deliver training materials and user guides to facilitate effective … to inquiries, and resolving issues in a timely manner. * Stay up to date with legislative changes and industry best practices related to HR data management, privacy, and security. * Ensure that HRIS policies and procedures are compliant with relevant regulations and internal standards, implementing safeguards to protect sensitive information. About more »

the UK, with more than 120 Adult Critical Care beds across MFT. The post holder will be responsible for the day to day operational management for the Anaesthesia and Perioperative Medicine Services. This includes supporting the Directorate Manager, Clinical Director and Head of Nursing in the delivery of all … performance targets, including waiting time targets, contracted activity levels, finance, standards and quality of services.The post holder will support the Divisional service development and review programme and ensure that we provide the very best services to patients, utilising resources as effectively as possible.The post holder will deputise for the … driven and detail oriented with a passion for service improvement and patient care, then this role is for you. Leading the day-to-day management of the Directorate you'll work with the Directorate Manager, Clinical Director in managing finance, HR and quality and safety issues in the Directorate. more »

with departments across the entire organization to help our clients take control of their study finances. Our team offers end-to-end commercial lifecycle management, from a request for proposal to contract modification, to study close. The team also provides profitability analysis, centralized operational bidding and a wide variety … levels in order to meet client expectations. Duties include: Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves more »

Mid Market Senior Portfolio Underwriter An excellent opportunity to lead the Underwriting and portfolio management of our Regional Mid-Market business. This role would suit a technically strong, commercially minded individual who is looking to deliver excellent customer outcomes and support the continued growth of the business through exploiting … our underwriting appetite, active portfolio management, underpinned and driven by a risk aware culture. You will be responsible for delivering the financial plan outcomes through underwriting, pricing, underwriting quality, and portfolio management leadership for your aligned class of business. A bit about the job: In this role you … will lead our Mid-Market underwriting approach (focussed either on commercial Motor or Property), to deliver enhanced performance and improved customer outcomes as well as driving portfolio mix and identifying areas/opportunities for growth. You will achieve this through robust performance management, market pricing, rating and more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the end … to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting … roadmap for the payment service, reviewing prioritisation on a regular basis and understanding how the changes impact the overall service. About you Extensive Service Management experience Payments knowledge and experience to include industry objectives Be able to build and maintain strong relationships both internally and externally. Be an excellent more »

an ongoing interest in technology. Security-first mindset with experience in proactive risk assessment for systems and user accounts. Good understanding of technical monitoring, performance management (e.g., load balancing), capacity & availability management, and reliability engineering. Good troubleshooting skills in Networking, Firewall, Server, Desktop etc. Excellent documentation skills more »

Intelligence Analyst to join our Systems and Intelligence team. This role will play a pivotal part in delivering cultural and transformational change, focusing on performance management, business intelligence insights, and continuous service improvement. Key Responsibilities As a Junior QM and IA Intelligence Analyst, you will: Provide analytical support … Analytics and Quality Central. Produce daily/weekly/monthly quality and linguistic analytics reports, standardising and automating them for efficiency. Assist with change management, system utilisation, and training. Experience and Skills The ideal candidate will have: Good problem-solving and analytical skills, with a working knowledge of SQL … communication skills, with the ability to tell compelling stories through data. Self-motivation and a "right first time" attitude towards work. Knowledge of Quality Management systems (preferably NICE CXOne). A relevant degree in Computer Science or similar field (preferred). Experience in change management models and processing more »

time by the right team. Job description Job responsibilities Responsibilities The post holder will demonstrate a methodical and structured approach along with extensive project management skills and the ability to manage all aspects of the full project lifecycle: Providing planning and commissioning subject matter expertise to the All-age … based health and social care economy. To work with our All-age Mental Health Alliance partners to establish agreed system intentions, service specifications and performance management frameworks that will effectively ensure that objectives are met and sustained by our delivery partners To support the management and assurance … any other tasks that may be reasonably required as commensurate with the grade of the post. Person Specification Qualifications Essential oRelevant experience in Project Management oExperience in the delivery and co-ordination of a complex programme of work Desirable oDegree and/or Masters or Equivalent qualification Experience Essential more »

leadership and direction of the Lead Pharmacist - Electronic Prescribing and Medicines Administration (EPMA): Responsible for the development, configuration, testing, implementation, on-going maintenance and management of the Trust's EPMA system and relevant digital medicines systems. To work with the Lead EPMA Pharmacist and the multi-disciplinary EPMA project … hospital pharmacy experience Relevant experience in a senior technician role responsible for managing staff, services or resources Knowledge and experience of service improvement, change management and service development techniques Substantial experience and knowledge of pharmacy stock control systems gained through significant relevant post qualification experience Experience of teaching/… training staff at all levels Desirable Experience of risk management and audit Previous experience of working with an EPMA system Communication and Relationship Skills Essential Good interpersonal, negotiating, influencing and presentation skills - written and verbal Management and team building skills Good communication skills with multi-disciplinary team members more »

role in driving and supporting optimised workforce and telephony reporting. Your insights will contribute to our goal of delivering consistently high-quality patient care, performance management, business intelligence insights, and continuous service improvement. Key Responsibilities Act as a champion for high-quality patient care and interactions across all … creation of optimised Workforce and Telephony reports aligned with operational metrics and KPIs. Influence senior stakeholders with expert knowledge on quality Telephony and Workforce Management (WFM) best practices. Lead the day-to-day utilisation of the NICE CXOne and NICE IEX WFM systems, including optimisation, change management, and … visualization. Strong ability to turn data into actionable insights. Excellent communication skills with a flair for storytelling. Knowledge and experience with NICE IEX Workforce Management and NICE CXOne Telephony systems. Advanced PC and MS Office skills. Preferable Experience as a Data Analyst, Analytics Engineer, or similar role. Experience in more »

/Systems Engineering Manager to spearhead the delivery of system requirements for our cutting-edge Medical Imaging Devices. Your tasks will encompass overseeing change management, validation and verification, systems engineering guidance and adherence to our Quality Management System standards. The ideal candidate would be an experienced systems engineer … DOE/Competitive + benefits Responsibilities: strategic systems leadership to interdisciplinary engineering teams day-to-day operations of direct reports, including work planning and performance management systems engineering activities in compliance with industry standards with Quality department on regulatory documentation and supporting technical reports, requirements, and test specifications … product security initiatives and advising on standards compliance with INCOSE and other relevant standards requirements for product lifecycle management software tools knowledge across departments and leading project tasks future product development aligned with company objectives in prototype development and transitioning to production Skills & Experiences: in writing clear, testable requirements more »