51 to 75 of 88 Incident Management Jobs in London

mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation company … information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base … sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery for a specialist security service management function within or into an account. with customer’s and Information Security teams, to drive security improvements, promote and identify security enhancements and to ensure more »

computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts. Participate in the yearly review of policies … s. Evaluate and implement CIS critical security controls where necessary. Will provide input into cybersecurity strategic roadmap and annual budget. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training more »

engineering efforts in Citrix projects, associated Windows infrastructure and front-end applications that need to be hosted in Citrix and develop runbook/Documentation.'€¢Incident management: Resolve tickets, Investigation and identification of Fix'€¢Problem Management: Perform RCA analysis for Sev1/2 incidents and permanent resolution.'€¢Change more »

is a 12-month FTC paying up to £60k plus benefits. As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications. Key Responsibilities: Maintain all infrastructure … in conjunction with the IT Security Team. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Incident Management – responsible for technical troubleshooting. Ideal skills and experience: Experience working within a global professional services environment A strong awareness of best practice more »

possible as part of continuous improvement to the support function Configuring monitoring and logging software ( Datadog preferably ) on all resources of the application service Incident management Produce wiki or other relevant documentation to enhance in-house knowledge base Maintain working relationship with business teams and business management … Jenkins) Exposure to Postgres would be beneficial but not essential Ability to communicate clearly and concisely to IT and business teams and to senior management more »

Calypso Software Developer - London Our Client is seeking a Senior Calypso Software Developer with 3 to 5 years experience. Calypso V14 as its Collateral Management system and are investigating introducing further business lines like cash management, FX and securities. The Client are looking to build a team of … code changes according to timescales provided. Manage service integration and transition from CTB. Develop and conduct regression and NFR testing Follow the change and incident management process. ITIL preferred Act as Second, Third Line RTB escalation Provide regular updates regarding development progress. Mentor and support junior members of more »

Experience in schools-based IT support. Proficient in understanding IT/IS infrastructure, operating systems, configurations, and IT applications and service processes. Familiarity with incident management tools. Awareness of service level agreements (SLAs), operational level agreements (OLAs), and underpinning contracts. Knowledge of risk management, business impact analysis more »

a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and take ownership of tickets following Incident Management and Request fulfilment (service requests) process Log tickets, including all action taken and any resolution respond to emails and tickets/requests more »

in project delivery and BAU/Operations. Proactive diagnosis and troubleshooting of networking faults and performance issues. Good understanding of cybersecurity principles, priorities, and incident management. Maintenance of network software and hardware lifecycle. Technical documentation maintenance. Proactive monitoring of network performance, utilization, and health alerts. Network commissioning and installation more »

company with flexibility on location and exciting projects to work on. In this role, you'll be responsible for overseeing the design, installation, and management of a robust network infrastructure across multiple UK locations. You'll collaborate with managed network suppliers and ensure the smooth operation of data networks. … VPLS Proven track record of successfully delivering IT network projects Experience managing network integrations during acquisitions and leading successful migrations Demonstrated experience in domain management and handling DNS configurations, including setting up, migrating, and maintaining DNS records Experience in incident management, with a strong background in providing more »

Data Quality team. As an SRE, you will be responsible for ensuring the reliability, performance, and scalability of our market leading suite of data management products, with an initial focus on observability to support incident resolution and drive on-going performance and stability improvements. This position also requires … telemetry data to identify and address potential issues before they impact customers. What you’ll need to bring to the role & Experian Experience with incident management and SRE best practices. Strong proficiency in observability tools such as Prometheus, Grafana, Splunk, or similar. Solid understanding of Linux/Unix more »

to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, Service Delivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates 15 geosynchronous satellites from its London based Satellite Control Centre, providing the services … satellite contingency situations by assessing satellite status, performing the correct triage, identifying the remedial response and directing recovery operations according to a well-defined incident management process. To diagnose problems as quickly as possible, determine the underlying root cause of incidents and identify workarounds or permanent solutions to more »

the London office. My client is looking for a confident self-starter to provide high level tech support across all applications. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »

Title: Security Engineer Salary: £80,000 to £100,000 We are seeking a Security Engineer, for a fast-growing FinTech firm, specialising in Wealth Management and Financial Advisory. As the first dedicated cybersecurity professional you'll play a pivotal role in establishing and fortifying the firm's cybersecurity infrastructure. … processes. Conduct thorough reviews of existing tools and processes, identifying gaps and implementing enhancements to strengthen our security posture. Perform security scanning and vulnerability management, taking proactive measures to reduce operational risks. Monitor security alerts and implement mitigations to safeguard against potential threats and attacks. Develop and deploy tools … architectures. Familiarity with distributed event stores such as Apache Kafka. Proficiency with operating systems (e.g., Linux) and command-line interfaces. Experience with network security, incident management, and penetration testing. Familiarity with automated cloud-based CI/CD pipelines and secure software design principles. In addition to your technical more »

enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Direct management of onsite technicians and cover/freelancers Service Improvements - work with the Operations Team to identify service improvements Incident management - manage process … as per client internal processes Discipline - maintain an organized and professional environment where the team is managed to meet and exceed client standards Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required Staff Development - skills matrix, training requirements Daily workload management and … Scheduling Forecast - staff, hire, and technical requirements Reporting Metrics - ensure all operational financial, and metrics reports are provided to the client and company senior management both via Monthly/Quarterly Service Reviews and ad-hoc requests more »

Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application more »

to extend past this, project is focusing on delivering wide chance to the client Business Continuity Programme to address business recovery and emergency response management in line with regulation change. You will be looking at incident management processes and ways to improve this area of the business. … Business Continuity Plans Key Skills: * STRONG Business Continuity Analyst experience * London Market Insurance - a MUST HAVE * Business Continuity Plans * Process change experience * STRONG Stakeholder management skills more »

/feedback to stakeholders, customers. Participate in 24/7 on-call support rotation. Requirements: Monitoring, maintaining service metrics, infrastructure. Python, Terraform, GitHub Actions. Incident management, runbooks/playbooks. Tests, test infrastructure maintenance. GitHub deployment workflows, operational procedures. Communication skills, service review/feedback. 24/7 on more »

nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. What you'll do more »

clients and contribute to a Business Continuity Programme of work to deliver a corporate wide BCP capability that addresses business recovery and emergency response management, in line with regulatory requirements, SS1/21. The successful candidate will support the business in delivering a refresh of the BCP's and … ensure alignment to incident management process. You will be expected to work collaboratively across the organisations functions and support the build and scheduling of testing for 2024. Key Responsibilities: Extensive experience with strategy & planning. Deliver a business continuity plan across an organisation. Build a framework to manage all … as and where required. Build specific scenarios to the business/process to test resiliency vulnerabilities, understanding upstream and downstream, influence & dependencies. Strong stakeholder management experience is key, running & delivering workshops to Snr Claims & Finance individuals, as you will be expected to present and update on project progress. If more »

is accurate and submitted timeously -Editing and translating reports as needed -Analyse info and reports received and notify relevant department as needed - Lead the incident management process by recommending appropriate actions ensuring regular follow ups as well as communicating info to stakeholders -Liaise with management and internal … in French is essential - Degree educated in either political science, international relations, politics, economics, social science, law or similar is required - Experience in project management and reporting needed - Ability to process large volume of technical information - Experience working with a Non-profit organisation as well as due diligence beneficial more »

Provide high quality and expert financial systems support to our global user community Manage 3E support calls in a timely manner using the agreed incident management processes and systems Recording, monitoring and escalation of software bugs and issues Manage user expectations in a professional and customer orientated manner … and coordination of system setups and security Actively engage in projects being undertaken to improve finance systems Experience of Elite 3E finance and practice management system (or similar) is necessary. Willingness to learn new systems and underlying technologies (e.g. SQL and reporting concepts) to problem solve. Finance Systems Analyst more »

operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively … Centers Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLAs Assisting with incident management and subsequent investigation to establish root cause Taking responsibility for ensuring services are delivered in accordance with site and best practice processes more »

goal setting and end of year conversations. Health & Safety, Supplier Partnerships, Legal & Sustainability (10%) Ensure all events follow the H&S Operating Model and Incident Management Frameworks are followed and adopted. Champion Connect initiatives, advancing the Faster Forward sustainability agenda (ensuring The Fundamentals are submitted in a timely … how to use data in decision making Positive can-do attitude, you relish a challenge and are confident finding solutions to problems Negotiation and management of high-level supplier contracts and relationships Additional Information Just as no two days are the same, at Informa Connect we recognise that no more »

provides many technological opportunities within their business. Providing support for all network-related incidents and projects (3rd line) Providing consultancy to teams Knowledge sharing Incident management This role will be heavily focussed on BAU work Required Skills and Experience: A history of working in Low Latency Environments Experience more »