76 to 100 of 121 Support Analyst Jobs in London

Senior Application Support Analyst - Commodity Trading - London - up to £700/day outside ir35 Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support … a key role in supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities will include testing changes to ETRM configuration and working with technology teams on … lifecycle and supporting C/ETRM sstems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements more »

Role : 2nd Line Support Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be … responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to communicate effectively with both more »

Role : 2nd Line Support Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be … responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to communicate effectively with both more »

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset … queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new more »

various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »

various products that are produced from the refineries. Products traded by Petroineos include both Crude Oil and Refined Oil Products. Reporting to the Application Support Team Lead, the main purpose of this role is to protect and maintain the production environment of PITL trading systems, primarily Openlink Endur, Amphora … Symphony, Planlogic EoS, credit cube and Datagenic. The Application Support Analyst will ensure that these systems are available and functioning in line with business expectations, running End of Day processes as well as implementing auditable processes and improvements to continually improve customer service. Responsibilities Provide technical, and where … possible, functional support for IT Managed applications to investigate and attempt to resolve production issues. Log and manage incidents through to resolution, including reporting and regular pro-active communication with end users. Where required escalate and ensure tracking and resolution of issues by 3rd line support (internal and more »

IT Support & Infrastructure Analyst - Financial Services Based in Orpington (5 days a week in the office) Full-time, Temporary position (4 weeks) Hourly rate: Up to £30 an hour We are working with a leading savings and investment specialist to recruit a skilled and experienced IT Support & Infrastructure Analyst to join their team in Orpington. It will be your job to provide and maintain IT support and infrastructure. Duties: Ensure a smooth running of the Society's IT Assist in the development, testing and maintenance of strong layers of security for the Society's … and ecosystem. Contribute to the roadmap for development of the IT systems to ensure best practice in security and network/system resilience, to support business requirements and to ensure ongoing compliance with regulation. Work closely with the Society's IT Development team to provide a suitable infrastructure setup more »

we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

Job Title: IT Support Analyst Location: NW10 (Park Royal) Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain more »

IT Application Support Analyst Location: London City Centre Salary up to £90,000 Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space! We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges … the digital banking ecosystem paving massive exposure and opportunity. Reporting into the Head of Product your duties will be the following: Provide seamless customer support by investigating, trouble shooting and resolving customer issues. Express ownership through solutions and recommendations to help benefit the customer. Express strong stakeholder management with … s product and service improvements issues. Gather customer requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customer onboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial more »

IT Application Support Analyst Location: London City Centre Salary up to £90,000 Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space! We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges … the digital banking ecosystem paving massive exposure and opportunity. Reporting into the Head of Product your duties will be the following: Provide seamless customer support by investigating, trouble shooting and resolving customer issues. Express ownership through solutions and recommendations to help benefit the customer. Express strong stakeholder management with … s product and service improvements issues. Gather customer requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customer onboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial more »

Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »

Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »

Job Description We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role … is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes more »

Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work … must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K - £30K. Please more »

Trade Support Analyst - ETD - Elite Hedge Fund A very exciting ETD Trade Support role has come live working for a Multi-Strat, Multi AUM global hedge fund. This business has market-leading reputation, distinguished not only for its consistent year-on-year performance but also for the … looking for: 2:1 or better in a numerical subject Candidates with 1-3 years experience, currently in an Operations/TA or Trade Support role at a HF or Investment Bank Strong Futures and Options knowledge, using a variety of exchanges, ICE in particular The ability to code more »

Ultra Low Latency Trading company - Application Support Analyst - £80,000 - £120,000 We have just taken on a new role with an Ultra Low Latency Trading company who are in the search for a technical Operations Engineer to join a fast-paced and high-growth business. Responsibilities will more »

My client in Central London is looking to appoint a talented Senior Application Support Analyst for Civica OpenRevs on a Contract basis. The role will play a key role in both the support and development of the Civica OpenRevenues system About the role: Based in Central London … key business areas to understand changing requirements, business processes and provide innovative solutions to ensure consistent delivery of services to our customers. Provide ongoing support for the Civica OpenRevs system About you: You will have the following experiences: Strong experience and core skills in supporting and configuring Civica Open more »

project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »

project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »

Finance Support Systems Analyst (Aderant) | Global Law Firm | Permanent | Hybrid | City of London | Up to £75,000 + Bonus (DOE) This client operates on a hybrid working model with 2 days a week being onsite in the City of London This role will support the Finance department … with opportunities to liaise with the Finance Director. Some of the responsibilities will include - Providing technical support for the financial systems. Working with external parties/vendors for user fixes/enhancements. Performing financial system reviews and identifying areas of improvement. ADHOC reporting on both the business and finance … side Support and development of in-house database applications. Creating reports and documenting processes Skills and Experience: Good knowledge of PowerBI Experience with Aderant applications Reporting and documentation experience Strong excel skills Use of SQL reporting, transact-SQL is desired Services offered by Computappoint Limited are those of an more »

Job Title: Application Support Specialist Location: Fully remote (Candidate has to be based in the UK) Job Type: Full-Time My client are leaders in providing comprehensive ERP solutions to our clients. They are dedicated to ensuring seamless operation and exceptional support for our ERP systems and are … seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing … their clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain more »

A fantastic opportunity has arisen for a Front Office Application Support Analyst to join a leading hedge fund on a permanent basis. The ideal candidate will come from an asset management or investment banking background. Key Skills: Strong SQL, .Net and multi-asset experience. Experience working in the more »

IT Support Engineer – Brokerage – London. Miller Maxwell is working with an established Brokerage organisation seeking to hire an IT Support Engineer with experience of Microsoft operating systems both desktop and server, and database skills for their expanding team in London. The brokerage company was established in 2000 and … is at the forefront of its sector across European financial markets. The IT Support Engineer will join an expanding technical support and development team in London. The IT Support Engineer will: network and software issues high level software security systems hardware, software and networking issues daily checks … on all necessary systems and IT equipment to queries via phone, email, in person or remotely. The IT Support Engineer will need: degree in a STEM-related subject within Microsoft (desktop/server) environments Server experience plus the ability to run SQL queries new software and hardware in diagnosing more »