Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for … different departments within the company Report any customer concerns to the team leader or manager Desirable experience/characteristics: Knowledge of effective customer service Technical knowledge of current information technology Exceptional interpersonal skills Proven strong analytical, problem-solving, logical thinking, and decision-making skills Experience with database use (preferably more »
EUC | Service desk | Support Engineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell | Are you wanting to take your next step in Tech and get modern technology exposure? Do you want to be surrounded by people who can facilitate your upskilling and appetite to learn? I'm … let's have a chat. Note : the role, does not offer sponsorship and requires you to be on site in Liverpool. EUC | Service desk | Support Engineer | 1st Line | 2nd Line | first line | second line | Windows | Powershell more »
System administration - £300 - Inside - Manchester based ** You will be working to help engineers with technical problems from password resets to internet issues. Having experience with Macs is useful. Skills: Azure AD, 1st line support exp and 2nd line exp Duration: 12 months + Rate: £300 - £320 - Inside Location more »
Chroma are currently recruiting for a Senior Tech Support Role to join a Managed Service Provider in their office based near Cheshire, 5 days a week on-site offering up to £40K per annum. This person will assist first and second-level support staff by accurately identifying software … for an individual who is looking to work for a company that looks after their staff as they pride themselves on employee morale. They support a wide range of SMEs from manufacturing to legal to hospitals and everything in between.You wont get bored here as there is a massive more »
Hardware Technician to join their IT department. As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point … for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge gaps within processes or where you cannot solve a ticket. Liaise with external Suppliers on requests that are serviced externally. … Ensure that all requests are solved within SLA and bring failing requests to the attention of the IT Support Manager. Manage the allocation and movement of Company IT software and licenses within the Service Desk and associated spreadsheet registers. Skills/Experience: Knowledge of MS applications(O365 experience would more »
