2 of 2 Service Management Jobs in Northamptonshire

feels meaningful, you will feel at home at Ricoh. What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis Provide end to end incident and service request management to ensure customers are kept updated on the progress of their ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to partner with customers and communities to shape places people are proud to call home. We pride ourselves on being … ever-changing sector. With housing being high on the publics agenda, Greatwell Homes continues to grow. Were looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you If so, keep reading about this exciting opportunity. We are not a traditional Service ...