Help Desk - Squad Lead
- Location
- Peterborough, Northamptonshire, United Kingdom
support people with a learning disability. When something goes wrong, our Helpdesk is who they call. The Helpdesk Squad is a team of Service Coordinators, Analysts, Senior Analysts and an Incident Manager, plus our Identity and Access specialist. They are the friendly, knowledgeable voice of Digital, Data & Technology (DDaT … where people feel trusted, grow in confidence and take pride in helping colleagues. You won't be running the queue day to day. Our Service Coordinators do that, and our Senior Analysts handle the trickiest technical issues. Your focus is on the team and the service ...