7 of 7 Service Management Jobs in Northamptonshire

seeking a motivated and customer-focused Service Delivery Support Analyst to join the Digital Technology Services team at Northamptonshire Healthcare NHS Foundation Trust. This is an exciting opportunity to support the delivery, performance, and continual improvement of IT services across the Trust. Working within the IT Service Management function, you will help manage incidents, service requests, changes, problems, and major incidents, ensuring reliable digital services that support patient care and operational delivery. You will work closely with technical teams, stakeholders, end users, and suppliers to monitor service performance, coordinate service management activities ...

# IT Service Desk Team LeaderJob RefVTFCEN01584City:NorthamptonDepartmentITSalary£38,000-£42,000StatusFull TimeTypePermanentAbout Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management … with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more ...

Location : This is a remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity As a Service Architect, you will design and develop IT services that meet and exceed customer and business expectations. You will be involved throughout the entire … service lifecycle—from early strategy through design, transition, operation, and continuous improvement—ensuring services align with business goals and requirements. This includes defining service standards, policies, processes, and architectures that guide implementation and operation of the services, while optimising the customer experience and service value. To excel ...

delivery, platform engineering and the migration and modernisation of Operating Company technology estates. It works in partnership with Enterprise Architecture, Cyber Security, Product Engineering, Service Delivery and the FinOps Lead to define standards, manage risk and optimise cloud run costs. A key part of the role is ownership … strategic engagement with Cloud Service Providers, Managed Service Partners, systems integrators and specialist third-party partners, ensuring that services, roadmaps, commercials and operational performance support Group priorities and deliver measurable value. What You Will Be Doing Define and own the Group cloud strategy, operating model and roadmaps across ...

support. Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development. Manage major incidents, root‐cause analysis, change management, disaster recovery, and business continuity. Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into effective MES and manufacturing IT solutions. … Strong understanding of manufacturing processes, MES workflows, equipment integration, and manufacturing data. Experience supporting mission‐critical systems in a 24x7 manufacturing environment. Strong incident management, troubleshooting, change management, and stakeholder‐management skills. Experience leading MES upgrades, migrations, modernization, or transformation programmes. Good understanding of databases, system integrations ...

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton … process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page ...

their IT team at their head office in Burton Latimer. This is an excellent opportunity for someone with experience in IT support or a service desk environment who is looking to develop their technical skills while working towards a Level 3 Information Communication Technician (ICT) apprenticeship. You will … problem-solving and a strong commitment to customer service. To be considered, you should have: Previous experience in a 1st Line IT Support, Service Desk or similar technical support role. Knowledge of Windows 10/11 and Microsoft 365. An understanding of user account administration, ideally involving Active Directory ...