2 of 2 Service Management Jobs in Northamptonshire

Help Desk - Squad Lead

Location
Peterborough, Northamptonshire, United Kingdom
support people with a learning disability. When something goes wrong, our Helpdesk is who they call. The Helpdesk Squad is a team of Service Coordinators, Analysts, Senior Analysts and an Incident Manager, plus our Identity and Access specialist. They are the friendly, knowledgeable voice of Digital, Data & Technology (DDaT … where people feel trusted, grow in confidence and take pride in helping colleagues. You won't be running the queue day to day. Our Service Coordinators do that, and our Senior Analysts handle the trickiest technical issues. Your focus is on the team and the service ...

Graduate CAD Systems Analyst

Hiring Organisation
Howdens Joinery
Location
Raunds, Northamptonshire, United Kingdom
Employment Type
Permanent
Ready to kickstart your career in technology? At Howdens, our Graduate CAD Systems Analyst will support the systems behind our CAD and plan management services. You will work alongside experienced analysts, help colleagues across the business and build your technical, analytical and problem-solving skills through hands-on training … mentoring. What you'll be doing Providing first-line support for CAD and plan management system incidents, service requests and user enquiries Helping depot users troubleshoot system issues and supporting general system use Logging, managing and updating incidents and requests through our IT Service Management tool ...