Customer Service Jobs in the Thames Valley

51 to 75 of 191 Customer Service Jobs in the Thames Valley

Specialist Pharmacy Technician Homecare and High Cost Drugs

Milton Keynes, United Kingdom
Milton Keynes University Hospital NHS Foundation Trust
metabolic disorders. In this role, you will respond to patient, clinic, and homecare queries, lead originator to biosimilar switch clinics, lead the lipid clinic service, and conduct initiation telephone clinics for patients starting on anti-cholesterol biologics. You will also collaborate with the wider pharmacy team and other healthcare … skills, and demonstrate a commitment to developing services and providing the best patient-centered care. The job role covers several aspects of the pharmacy service and will be split as follows: Supporting the Pharmacy Homecare Service - 60% Supporting the Pharmacy Business Manager and Principal Pharmacist for Homecare with … High-Cost Drugs - 20% Providing a medicines management service to the wards - 20% To manage and develop the MKUH Pharmacy Homecare Service by providing a Specialist Technician service to the Pharmacy Homecare Team. To participate in the ward-based Medicines Management Service. To supervise the work of more »
Employment Type: Fixed-Term
Salary: £35392.00 - £42618.00 a year
Posted:

National Account Executive

Milton Keynes, Buckinghamshire, South East, United Kingdom
TPS
are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »
Employment Type: Permanent
Salary: £20,000
Posted:

User Management Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
onsite £200 per day inside IR35 Job Purpose Reporting to the User Management Manager, this role is responsible for completing all assigned user access service requests raised by UK internal customers, Retailer network for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Responsibilities Manage and fulfill User Access requests within agreed Service Level Agreements (SLAs) ensuring that more »
Employment Type: Contract
Rate: £200 - £201 per day
Posted:

Service Desk Technician (GBS)

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »
Employment Type: Contract
Rate: £20 - £25/hour
Posted:

Technical Project Manager (Cladding Remediation)

High Wycombe, Buckinghamshire, South East, United Kingdom
Taylor Wimpey PLC
As a member of the team you will be directly contributing to improving the safety of buildings and providing assurance to residents through our customer-focused approach to remediation. The scope of the role is to manage multiple projects through various stages in the project lifecycle, such as design … the designs and materials used to be recorded. Effectively manage the professional bodies, consultants, Contractors & Subcontractors as required across remediation projects. Provide cost-effective service, carefully control expenditures, and manage budgets and overheads. Ensure that all internal project meetings are arranged and managed promptly and efficiently, ensuring all relevant … full review is undertaken at the Practical Completion of each phase and ensure lessons are learnt and incorporated across all current and future phases. Customer Service Delivery Ensure stakeholder communication is proactive, empathic, focused and engaging. Where required, develop a resident strategy for each phase of the project more »
Employment Type: Permanent
Posted:

Business Account Manager

Bracknell, Bracknell Forest, Berkshire, United Kingdom
Hybrid / WFH Options
Jam Management Consultancy ltd
and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »
Employment Type: Permanent
Salary: £80000 - £100000/annum
Posted:

Spanish Speaking Customer Support Technician

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Gerrell & Hard
Spanish Speaking Customer Support Technician Milton Keynes Up to £35k This is a new role within the Customer Support team; this is a full-time, hybrid role working 3d/w from the Milton Keynes office, with 2d/w working remotely. As a Customer Support Technician … language. An occasional requirement for national and international travel, primarily to meet customers and support product deployment. Relevant Knowledge & Experience Essential : Demonstrable experience of customer service in an engineering, or technical environment Excellent customer relations skills Fluent in English and Spanish Desirable : Good ability with Excel, and more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Data Centre Critical Facilities Technician

Slough, England, United Kingdom
Iron Mountain
also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but not more »
Posted:

Fraud Data Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »
Posted:

Service and Projects Administrator

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Acorn Engineering Ltd
Service & Projects Administrator AIS BMS AIS BMS delivers the latest building energy solutions, maintenance services and 24/7 support to companies in London and the South-East for optimum building energy management. It has expert knowledge of how to design, install, upgrade and maintain BMS systems. Its services … to help you create a dynamic workspace for your staff. Location: Slough Hours: Flexible Overview Immediate start available To provide general administration duties for Service and Projects departments and working alongside the office manager. Full training provided with flexible hours and the opportunity to work from home once training … portals with reports, certificates and updates Monthly collating of overtime from CAFM system , reconcile with timesheets Monthly and Ad hoc compiling and sending of service contract renewal letters to clients Monthly issuing of Performance Feedback Questionnaires to clients and collating results for Office Manager Ad hoc collating of O more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Mobile Commerical Gas Engineer

Berkshire, South East, United Kingdom
CBW Staffing Solutions Ltd
Mobile Commercial Gas Engineer FM Service Provider Berkshire & Surrounding areas £55,000 per annum + door to door travel CBW Staffing Solutions is currently recruiting for a Mobile Commercial Gas Engineer to carry out planned and reactive commercial maintenance across several contracts based in Berkshire and surrounding areas. The … all vehicles Holidays: 33 days 25 standard with 8 stat days Pension: 5% from salary with a company contribution of 3% 4x death in service Offer of opting into private healthcare Tablet & Work Phone Provided Full company uniform Key Duties & Responsibilities You will be responsible for delivering, services, repairs … failures within the equipment Order and fit parts or components to the equipment when required. Reactive and planned commercial maintenance. Providing high level of customer service and building strong relationship Provide a service that ensures all key performance indicators (KPI)/service level agreements (SLA) are more »
Employment Type: Permanent
Salary: £55,000
Posted:

Technical Specialist

Slough, England, United Kingdom
S4 Personnel
commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … minimising lead time of customer orders. You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and … perform quality control checks on all items of equipment to the manufacturers standard Point of contact for triage and support of customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service more »
Posted:

Support Engineer Apprentice

CRAYON HOUSE, MERCURY PARK, WOOBURN GREEN, HIGH WYCOMBE, England
CRAYON LTD
closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey … Essential) About the Employer CRAYON LTD Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy. We help clients select the best solutions for their business needs and budget to thrive and innovate with more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Project Manager

Maidenhead, Berkshire, South East, United Kingdom
WHD Consulting Ltd
project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring … that each customer is a reference Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule Knowledge, Skills and Abilities Project management experience exhibited by working independently on projects Working knowledge of project management software tools more »
Employment Type: Permanent
Salary: £45,000
Posted:

Project Manager

Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
WHD
project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring … that each customer is a reference Prepare and provide project status and risk assessments to their manager with appropriate levels of detail to ensure that implementations stay on schedule Knowledge, Skills and Abilities Project management experience exhibited by working independently on projects Working knowledge of project management software tools more »
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:

Inside Sales Support

Milton Keynes, Buckinghamshire, South East, United Kingdom
Frossell Recruitment Ltd
Beverages market. (Please only apply if you have SAP experience) Essential requirements Min of 2 years experience utilising SAP Excellent sales administration skills Excellent Customer Service Skills both face to face and over the phone Good use of MS packages including Word and Excel Strong Work ethic and … a desire to achieve great results Excellent communicator with good relationship-building skills Experience in setting up new customer accounts and pricing Key responsibilities Setting up new customer accounts ensuring complete and accurate master data Maintenance of billing plans for customer contracts on SAP, ensuring financial values … are correct and up to date. Processing samples onto SAP Reviewing contact of customer orders, verifying quotation and order Administering the ordering of third-party products for customer orders, raising purchase orders that are correct and in a timely manner. Liaising with internal and external parties in order more »
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer - Milton Keynes

Milton Keynes, Buckinghamshire, United Kingdom
Crimson
OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent more »
Employment Type: Permanent
Salary: £35000 - £35001/annum
Posted:

Electronic Wiring Apprentice

AVENUE 4, STATION LANE, WITNEY, OXON, England
ICE OXFORD LIMITED
throughout the world. At the heart of this success is our commitment to find solutions for the cryogenic community. Delivering high quality products, outstanding customer support with excellent levels of personal service from our expert technical staff. Our core values are: excellent customer service, constant innovation more »
Employment Type: Advanced Apprenticeship
Salary: £12,500.00
Posted:

ICT Consultant Apprentice

Armstrongs Fields, Bierton, Aylesbury, Buckinghamshire, England
TURN IT ON LTD
support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service Requesting … Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Team working Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A - C) (Essential) English GCSE or equivalent more »
Employment Type: Advanced Apprenticeship
Salary: £14,500.00
Posted:

Internal Sales Executive - Personal Care & Cosmetic Ingredients

Bracknell, Berkshire, South East, United Kingdom
Atom Recruitment Ltd
follow-ups simultaneously, with differing timescales and resolutions. Internal Sales & Business Development Activity With guidance establish and implement sales plans to drive growth Maintain Customer Relationship Management database Prepare reports, presentations, forecasts, and figures for internal and external use Support Marketing activities, e.g., organisation of seminars, webinars etc. Undertake … networking skills Comfortable and confident when presenting to customers and colleagues Forward-thinking & proactive attitude to problem solving Team player Personable with an efficient customer service attitude both face to face and via the phone or online Excellent organisational skills and able to self-motivate Excellent verbal and … written communications skills The ability to listen and interpret customer needs Fluent in English, in both verbal and written communication Proficient at Microsoft Excel, Outlook, and PowerPoint UK driving licence (essential) In return, our Client is offering a salary of £30,000 - £35,000 per annum basic plus car more »
Employment Type: Permanent
Salary: £35,000
Posted:

Soil Technician

Newbury, Berkshire, South East, United Kingdom
Frontier Agriculture Limited
for our farmer clients across the region using GPS technology. Often working alone, you will be self-motivated, organised and have previous experience involving customer-facing activities to ensure we provide a professional and safe service to customers. This is a physically demanding role, and you must be … plan with employer contributions of up to 7% Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Strong customer focus Strong communication skills both over the phone and face to face Full UK driving licence Able to work outside in all conditions IT … As a Soil Technician your role will involve: Field services including GPS soil sampling Handling of digital data and maps Management and planning of customer orders and schedules Basic ATV and hardware/software maintenance Understanding and deliver exceptional customer service to internal and external stakeholders Excellent more »
Employment Type: Permanent
Salary: Competitive + Benefits + 33 Days Holiday + Employee Assistance Program
Posted:

CHP Service Engineer

Slough, Berkshire, South East, United Kingdom
Lanesra Technical Recruitment Limited
Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis to more »
Employment Type: Permanent
Salary: £35,000
Posted:

VOIP Network Engineer

Newbury, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
will possess a range of infrastructure skills, have demonstrable experience working with voice, data and wireless network systems, and be passionate about delivering excellent customer service all the time. Experience of working for an MSP and or Hospitality IT would be advantageous but not essential. Technical experience: Previous more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Technical Support Consultant (PL/SQL)

Didcot, Oxfordshire, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET … mature company To become part of a hardworking, dedicated small team To be a proactive member of a company who are solely focused on customer satisfaction 23 days holiday annually Death in service cover Full training on our highly competitive Credit Management software will be provided if you more »
Employment Type: Permanent
Salary: GBP 50,000 Annual
Posted:

Technical Support Consultant (PL/SQL)

Oxford, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Global Technology Solutions Ltd
full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .Net development experience VB.net … mature company To become part of a hardworking, dedicated small team To be a proactive member of a company who are solely focused on customer satisfaction 23 days holiday annually Death in service cover Full training on our highly competitive Credit Management software will be provided if you more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:
Customer Service
the Thames Valley
10th Percentile
£23,500
25th Percentile
£25,500
Median
£31,500
75th Percentile
£38,750
90th Percentile
£55,750