101 to 125 of 200 Client Onboarding Jobs in the UK

in other languages Your Responsibilities Monitor trading systems, interpret output, adjust parameters according to targets, for centralised exchanges and DEXs. Generate, review and distribute client activity reports. Take ownership of client servicing. Be proactive in keeping clients updated. Maintain internal databases. Onboard new clients and configure their trading … instances. Liaise with the developer team. First-line support for client requests, escalate to senior colleagues as appropriate. Contribute to new and existing software development projects and system testing. Participate in internal projects, design/improve operational processes. Research clients, token projects and competitors. Produce roadmaps for prospective clients more »

profitable business with +70% year-on-year growth and being renowned as one of the fastest growing FinTech scale-ups in Europe A Stellar Client Base: Including Cisco, Expedia, Facebook, Visa, Virgin, IBM, Samsung, Clifford Chance, Selfridges and BlackRock. Currently delivering to near 500,000 users with projected user … popular benefit for the largest organisations in the world. As a result of our growth, we’re planning on increasing the size of our Client Service team, with the Delivery Manager role being crucial to facilitating this progress. The Delivery Manager is accountable for ensuring that our global portfolio … are onboarded successfully. Success encompasses a range of factors, but key performance indicators will include: seamless handovers (from Sales to implementation and implementation to Client Success), launching projects in under 100 days from kick off, building positive relationships with key stakeholders to ensure they are nudge advocates, and working more »

Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Executive to join their office in either Cardiff or Southampton 3 days per month and the remaining time is hybrid working. … expert and be expected to bring the relevant knowledge and experience in a first line risk environment. What is expected of the Business Onboarding Executive? Acting as subject matter expert; Acting as a mentor to the onboarding teams to support and build knowledge and confidence in … training material that is interactive and brings the subject matter to life. Run regular 1 on 1 coaching and feedback sessions with the Onboarding team to drive an improvement culture. Using trends and data to proactively seek improvements to the existing process, take ownership of these improvements from more »

s service, benefits, and processes to potential clients through various channels. Nurturing clients through the sales process, producing tailored proposals and contracts to meet client needs. … Updating all activities on HubSpot and communicating accurate monthly and quarterly forecasting of sales opportunities. Collaborating with other departments to drive product design, customer onboarding, and improvements based on market feedback. Knowledge, Skills, and Qualifications: We're seeking candidates with: Extensive experience in the Financial Services sector, with more »

are offering an exciting opportunity for recent graduates to kickstart their careers in the technology industry as Graduate Trainee Consultants. This role, within our Client Success Team (CST), serves as the foundation for our career progression program, offering the opportunity to potentially earn £50k within 3 years through dedicated … continuous learning and professional development within the role. As a valued member of the Client Success Team (CST), you will play a vital role in ensuring client satisfaction by managing tickets and delivering exceptional services and products. Your primary objectives will include achieving NPS (Net Promoter Score) targets … actively sharing client feedback to facilitate successful client retention and expansion and providing support for Delivery team activities. Your success in this role will be measured by your ability to meet NPS targets, promptly handle and close tickets, deliver outstanding customer service, and proactively address issues to ensure more »

CAFM Onboarding Consultant £50,000 - £60,000 Remote Working - with monthly North West Head Office required Company Overview Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of … years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions. … Role Responsibilities Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for Customer Onboarding Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk more »

new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities Customer Onboarding Develop and implement an effective customer onboarding strategy that ensures new customers have a positive and seamless experience. Ensure the team … and manage the technical customer support team, providing guidance, training, and support as needed. Manage and implement an on-call rota for the customer onboarding and support team. Establish and maintain KPIs and metrics to measure the success of the onboarding and support processes. Identify areas … and support processes and work with relevant teams to implement changes. Stay up-to-date on industry trends and best practices in customer onboarding and support. Collaborate with other departments, such as sales and engineering, to ensure a cohesive customer experience. Work with clients to understand their more »

Process Portal Changes, Account Questions, and Onboarding Forms. Track and monitor support cases to ensure timely resolution and follow-up. Escalate critical client situations to the appropriate level of management and engineering expertise. Provide continual feedback on processes to improve the customer experience. Assist with the end … to-end onboarding process for new customers, ensuring seamless integration of our cloud services into their existing infrastructure. Develop strong relationships with customers, serving as one of their primary points of contact during the onboarding phase. Collaborate with various departments within the company to address inquiries … our collaborative environment and supportive team provide the perfect platform for professional growth. Estimated Salary Range: £40,000K - £45,000K (*DOE) Customer Billing Specialist, Client Support Specialist, Technical Account Specialist, Client Success Specialist *Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis more »

driving customer satisfaction, retention, and growth. Responsibilities: Customer Relationship Management: Develop and maintain strong, trust-based relationships with key stakeholders within customer organizations. Onboarding and Adoption: Lead the onboarding process for new customers, ensuring they have a smooth transition and understand how to effectively use our more »

Relationship Building: Cultivate strong relationships with key stakeholders throughout our Customer’s organization. Understand their business objectives and challenges to provide tailored solutions. Onboarding and Adoption: Lead the onboarding process for new customers, act as the main point of contact for all things Netwrix, ensuring smooth more »

responsible, therefore you must have considerable Corporate and Personal tax experience as well as actively manage and control the delivery of all aspects your client portfolio. Purpose of the role/key responsibilities: Annual tax return compliance for companies, individuals and partnerships Tax efficient remuneration planning Corporate tax planning … accounting work, at both manager and partner level, identifying opportunities for clients Working with others in both the Business Advisory Services team & the Private Client management team to manage the annual compliance function for circa 1,800 clients, and co-ordinating this operation across the firm Being responsible for … including quoting for new work followed by onboarding these new clients according to the firm's processes Managing all aspects of your client portfolio, working alongside other teams in the firm as well as the client's wider professional networks to ensure all client service more »

is a global company with offices in Tel-Aviv, New York, Tokyo and London. We are looking for an experienced Technical Account Manager or Client Success Manager who is driven, dedicated, and service-oriented with an eye for detail and the ability to nurture client relationships. In this … manage the success of a portfolio of assigned customers to deliver consistent value across the entire lifecycle, driving adoption and growth. Manage the onboarding of new customers and translate the customer’s Desired Outcomes into an implementation plan that will provide value in a timely fashion Be the … account performance planning and business reviews Drive customer advocacy in the form of references, referrals, and case studies Requirements: 3+ years experience in a client facing role as a technical account manager, customer success manager or project manager Analytical and problem-solving skills, with strong attention to detail. Superior more »

financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people. Tradition’s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components … of a work ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint a Head of Client On-boarding to be based within the London office. Main responsibilities within the Head of Client On-boarding role include: Responsible for the development … to day contacts compliance with all relevant regulatory requirements, industry standards and company policies, implementing appropriate controls and measures to mitigate risks and safeguard client assets and information. key performance indicators (KPIs) and metrics to track on-boarding performance and outcomes, providing regular reports and insights to senior management. more »

Financial Services customers looking to hire on a permanent basis. The focus of this role is to help improve the client’s customer onboarding and customer relationship management within their environment while working within a team supporting all things related to Salesforce, SaaS tools and AI. Within more »

Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the … plan by receiving finance proposals from the broker network and keying them into the CRM system as well as taking clients through the onboarding journey and undertaking due diligence checks. You will be responsible for generating finance and security documentation and progressing your deals to pay out. First more »

We go FullCircl FullCircl connects the insight you need when it matters most. We partner with more than 700 of the UKs leading banks, insurers and FinTech to deliver market leading insight on their business customers. Clients use our product more »

Senior Social Client Solutions Manager London (Hybrid) - Competitive Base and great coms! We are looking for a Senior Client Solutions Manager at Channel Factory! Channel Factory delivers advanced marketing solutions focused on contextual safety and performance for brands and agencies. Our platform enables marketers to automate and scale … are committed to a culture of diversity, collaboration, and results, upholding high standards within our intellectually curious and dynamic team environment. The ideal Senior Client Solutions Manager will demonstrate: -Significant social media experience covering strategies, pricing, operations and exceeding client expectations -Ability to utilize knowledge of the Youtube … Space. - Experience managing and developing existing direct clients throughout EMEA - Experience onboarding new client partnerships - Confident managing direct reports (currently 2) as well as upskilling and ongoing training - Sales force experience(advantageous) - Excel Please DM me or reach out to megan.simmonds@channelfactory.com , we aim to make the more »

Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Team Leader to join their office in Central Manchester, where there is a hybrid working policy in place. The role will pay … a competitive salary and comes with a range of benefits. Team Leads are critical to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll … showcase your finely tuned customer service skills daily. What is expected of the Onboarding Team Leader? - Positively influence and contribute to the team culture - Provide coaching, feedback and support to team members, guiding their development - Leading team to establish if Businesses are complying with Terms and conditions and more »

Our client are a leader in the Smart Building Analytics space, focusing on decarbonising buildings to benefit businesses and the planet. Their mission is to reduce energy consumption by connecting with building equipment, identifying issues, and optimising operations through their platform and services. As a Senior Customer Success Manager … you'll: Cultivate Strong Client Relationships: Engage with key stakeholders to understand their objectives and challenges, positioning our platform as a vital solution. Ensure Seamless Onboarding: Lead the onboarding process for new clients, collaborating across teams to ensure successful implementation. Tailor Services and Support: Customise … strategic plans aligned with clients' objectives, identifying opportunities for product adoption and expansion. Provide Responsive Support: Act as the primary point of contact for client inquiries and escalations, ensuring timely resolution. Empower with Training: Conduct product training sessions to maximise client understanding and utilisation. Advocate for Clients: Gather more »

success efforts for a market-leading SaaS company serving local authorities. You will have the autonomy to shape the customer success strategy, build strong client relationships, and drive value and satisfaction in a mission-driven environment. If you are a strategic thinker with a passion for customer advocacy and … customer success strategy aimed at maximizing the value delivered to local authority clients. Define customer success metrics, goals, and KPIs to measure and track client satisfaction, usage, and retention. Client Relationship Management: Serve as the primary point of contact and advocate for key clients within local authorities, fostering … our solutions and maximising time-to-value. Develop and deliver training programs, resources, and best practices to facilitate user adoption and product utilisation among client teams. Customer Engagement and Advocacy: Establish regular touchpoints and communication cadences with clients to drive engagement, gather feedback, and address any concerns or issues more »

Pay Rate: Competitive Via PAYE or Umbrella/Inside IR35 Role Purpose: This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client.The role provides for Project … and impacts Integrate SS Business Strategies and operational design into actionable deliverables and change management activities Work with senior management and stakeholders to devise client review strategy to achieve optimization of client profile and profitability. Required Qualifications, Knowledge & Experience: Profile of Candidate: Disciplined project management professional with … to successful completion and expected business outcomes Stakeholder Management – Manage and build relationships with internal and external stakeholders and create an environment of trust. Client/Third Party Relationships - Develop a good working relationship with our existing software vendors, client contacts, product management and other relevant third parties. more »

to our payment platform. Conduct training sessions to educate clients on platform features, functionalities, and best practices. Account Management: Develop strong relationships with key client stakeholders to understand their business objectives and payment requirements. Act as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring … Proactively identify opportunities for clients to leverage additional features of our platform to enhance their payment processes. Collaborate with the product team to provide client feedback and contribute to the continuous improvement of our platform. Retention and Growth: Implement strategies to drive customer retention and expansion, identifying upsell and … cross-sell opportunities. Monitor client usage and engagement, intervening when necessary to ensure ongoing satisfaction. Feedback and Communication: Gather client feedback and communicate insights to internal teams to drive product enhancements. Regularly update clients on new features, updates, and industry trends relevant to their business. Who you are more »

solutions. The Role: We’re seeking an experienced and driven Technical Account Manager to specialize in Fintech Solutions. This role is essential for nurturing client relationships, guiding clients through our Staq solutions, demonstrating our platform’s capabilities, and providing technical and non-technical support. The ideal candidate is tech … in the fintech space. Responsibilities: Serve as the primary point of contact for all technical and product-related inquiries from clients, ensuring a seamless client experience. Conduct in-depth demonstrations of Staq’s fintech solutions, customizing each demo to meet the unique needs of the client. Understand and document … client requirements, working closely with the sales, technical, and product teams to tailor solutions that meet these needs. Facilitate the onboarding of new clients, ensuring they have the tools and knowledge needed to integrate and use our platform successfully. Provide ongoing support and guidance to clients, including more »

and building easy-to-use data uploading systems, so our clients can confidently upload and configure complex data designing and building troubleshooting tools, so client success staff can solve problems without needing developer intervention improving the B2B onboarding experience for our clients and their technical and administrative … staff helping people solve (and prevent) thorny problems; both with internal tools, and occasionally directly with client staff spotting pain points, sources of friction and paper cuts in the platform; suggesting and making simplifications and improvements You’ll join a lean, fully-remote collaborative team, supported by an Engineering … Manager, and work day-to-day with the CTO, engineering team, client success team, and others. Requirements You MUST have : Demonstrated experience over a number of years in software engineering, solving problems like the above Recent experience in Symfony and PHP It’s nice if you’re familiar with more »

team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus … roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating … a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The more »