will be part of the Chief Medical Officer's (CMO) structure within the two Local Care Organisations providing knowledge, experience and expertise to the design, implementation and operation of a population health management approach to improving health and wellbeing outcomes for residents in Manchester and Trafford. The Population Health … strategic leadership role at citywide and borough levels to ensure the neighbourhood models focus on population health management (PHM), are co-produced, resident-centric (servicedesign through to evaluation and governance), improve access and address inequities. The post holder will provide strong and visible leadership across the Neighbourhoods … in the locality and the PCNs. The role will support the locality level design, development and mobilisation of local and regional strategies and policy changes as they relate to population health management methods. A tailored approach will be taken, recognising the different stages and needs of the two LCOs more »
closely with the rest of the team to understand the requirements and to influence the requirements for the infrastructure itself based on how the service is to operate. We are looking for someone with in-date SC Clearance due to the nature of the work. Skill/Experience Designing … implementing and/or migrating IT infrastructure and platforms. Iterating designs based on constraints and user needs when the design hasn't worked A number of projects working within secure environments (preferably defense) Experience capturing requirements for live services An appreciation for user-centred design and servicedesign A working knowledge of risk management and assurance frameworks The role is hybrid and you will need to work in Bristol 1/2 days per week so please only apply if this works for you. Day rates up to £675/day. Interviews will be conducted more »
exciting time for us here at Delt and we would love you to join us on our journey! The Role: The Identity and Collaboration Service Owner plays a key role at Delt in taking the lead Service Ownership role facing out into Delt’s customers and acting as … the service’s technical advocate within Delt. Working with IT leaders throughout Delt they will develop an intimate knowledge of the services, technology and future initiatives. By developing a relationship as a trusted technical advisor within Delt, they will support Delt’s customers in the ongoing development and delivery … s Technology Strategy and Roadmap. Using that knowledge to both shape delivery activity and inform the development of Delt’s Technology roadmap. As the service owner within Delt you will be empowered to ensure the solutions we deliver are secure, standardised, simplified, available, flexible and efficient meeting servicemore »
afield, our mission is gaining momentum. This is a unique opportunity for an experienced Senior Product Designer with a wide-set of skills - from servicedesign to UX to UI , to join our Product and Design team. The main objective of the role is to deliver intuitive … solve user problems - your job is to work out the best way to do this and prioritise accordingly. What will you do? 📈 Shape the design process working closely with Product and Tech 🏗 Work with our customers to understand their needs , going beyond the obvious to translate this into actionable … Work closely across the organisation with product-minded individuals across sales, marketing and operations to collaboratively work through ideas and solutions 🤝 Implement the product design vision , strategy and principles across the business. 💥 Work on design strategy, researching user requirements, delivering wireframes to final design, testing and internal more »
by well established eCommerce business in the forefront of the live entertainment space. The Senior Product Designer will work directly with the product and design team as well as the wider business, including ticketing, marketing, F&B and senior stakeholders helping to build some of the best customer-centric … ensuring the user journey and experience are amazing, the Senior Product Designer will also work with white label partners & producers so experience working with design systems & token libraries is paramount. The Senior Product Designer will: •Work with multi-disciplinary teams including Product, Engineering and Data to ensure designs meet … needs •Liaise with stakeholders, understand their road maps and requirements and influence them with clear rationale and data •Use insights and data to inform design decisions •Validate designs through iterative testing •Create design specification documents, user flows, wireframes & prototypes •Actively contribute to the design management system The more »
UX) Researcher. We want to learn from you: What is it that users in your area want and expect from a product or a service? Summary: Role: UX Researcher Level: Mid-Senior Location: UK-based remote Capacity: Freelance - project variable, demand-based hours Duration: Long term, open-ended What … in anthropology, sociology, psychology, qualitative research, Human Computer Interaction, or a similar field. A plus but not required: Experience analyzing quantitative data Knowledge of design principles, UX design experience, and/or servicedesign experience Experience in any of the following industries: eCommerce, finance, social media more »
services, ensuring a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead servicedesign and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job … 1. Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the … to put our patients at the heart of everything we do, maximising available resources and skills to ensure we provide a relevant and responsive service designed around what people really need. TPC is all about sustaining excellence in primary care in the long-term to the benefit of all more »
and has a proven record of achievement. What I'll be doing - your accountabilities * Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. * Deal with customer requests in line with Service definitions and SLA's. * To escalate … and manage incidents and requests to vendors in a timely fashion. * Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. * Collaborate with all business units to bring … training, tools and processes to ensure teams increase and develop technical capability. * Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. * Perform a SME role for designated clients and technologies. * Responsible for pro-active more »
manchester, north west england, United Kingdom Hybrid / WFH Options
Methods
a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include … Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »
Central London, London, United Kingdom Hybrid / WFH Options
TMW Unlimited
have a new opportunity for an enthusiastic and experienced Senior Backend Engineer. Youll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow peoples socks off. Were looking for you to: Be comfortable with MVC, Microservices, APIs, Headless CMSs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »
Central London, London, United Kingdom Hybrid / WFH Options
TMW Unlimited
have a new opportunity for an enthusiastic and experienced Senior Backend Engineer. Youll be passionate about leveraging the principles of Composable MACH architecture to design, develop, and maintain robust backend systems that blow peoples socks off. Were looking for you to: Be comfortable with MVC, Microservices, APIs, Headless CMSs … Have strong experience developing scalable and configurable web applications using Headless CMSs like Contentful, Sanity or Kentico Kontent. Have a solid understanding of database design and SQL, with experience working with relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). Be proficient in one or more … with cross-functional teams to architect scalable solutions, integrate with various services and APIs, and ensure the reliability and performance of our digital platforms. Design, develop, test and deploy scalable backend systems following the principles of Composable MACH architecture. Implement RESTful APIs and microservices using modern programming languages and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … environments. Responsible for Technical Leadership within the programme and projects to which assigned, collaborating with and influencing key stakeholders to ensure that architecture and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the ServiceDesign Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re-use to enable a standards-based approach. Responsible for engaging with and attending Design Authority Board, (DAB), ensuring that designs are reviewed more »
major projects Core skills and experience in Generative Artificial Intelligence (Conversation &/or AIOps) Data Centre Migration, Cloud Migration and Managed Outsource Services Strong design capabilities (medium to large engagements) – Understanding of Technical Design Authority as well as project governance and managed service (ITIL) methodologies Ownership of … to deliver presales engagements Proven experience as a successful Pre-Sales consultant with customer relationship management, technical pre-/post-sales experience Demonstrated technical design and implementation of infrastructure solutions Demonstrate ServiceDesign and Project Governance skills and experience Project facilitation ensuring delivery of services set up more »
team, the post will act as a lead within the team for systems integration, interface and development management or support. The post holder provides design, support or advice to the Development team manager and development team on current or new system integrations, interfaces or developments This position offers the … 37.5 hours flexibly to meet business requirements. Evenings, nights and weekends work may also be expected as part of a safer and more effective service delivery. Occasional on call duties may be required. Main duties of the job This role is responsible for the day to day line management … Experience of facilitating change in practice to improve services Good understanding of change management Understanding of the NHS and current agenda Demonstrable knowledge of service improvements and project delivery Risk management and governance Experience of implementing and supporting modern healthcare information systems. Significant experience leading the design and more »
SC/DV Service Transition Manager - 6 Months (forecasted till March 2025) Hybrid (London) - OUTSIDE IR35 - £400-450 IO Associates have an opportunity for an SC/DV Service Transition Manager on an initial 6-month basis (the project has been forecasted until March 2025 so highly likely … The IT Consultancy work predominantly with government clients. They are needing someone who is currently responsible for documenting AiS artefacts and managing through the Service Acceptance process. You will be creating templates and content as well as working across multiple deliveries concurrently. They need someone to start immediately. You … be onsite in London 3 days per week with the occasional trip to client sites. The contract is Outside IR35. Requirements: Extensive experience in Service management. ITIL Framework - ITIL c3 qualified (ServiceDesign and Transition Lifecycle/Capabilities or equivalent. Risk management experience Team player as well more »
SC/DV Service Transition Manager - 6 Months (forecasted till March 2025) Hybrid (London) - OUTSIDE IR35 - £400-450 IO Associates have an opportunity for an SC/DV Service Transition Manager on an initial 6-month basis (the project has been forecasted until March 2025 so highly likely … The IT Consultancy work predominantly with government clients. They are needing someone who is currently responsible for documenting AiS artefacts and managing through the Service Acceptance process. You will be creating templates and content as well as working across multiple deliveries concurrently. They need someone to start immediately. You … be onsite in London 3 days per week with the occasional trip to client sites. The contract is Outside IR35. Requirements: Extensive experience in Service management. ITIL Framework - ITIL c3 qualified (ServiceDesign and Transition Lifecycle/Capabilities or equivalent. Risk management experience Team player as well more »
Job Description Senior UX Researcher - Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently … offices a UX researcher. The position is to conduct UX research and workshops, consult clients on product strategy and act as a user and design advocate within development teams. Assist UX & servicedesign consultants in research, workshops, client and user engagements and testing. Conduct stakeholder research, user … into compelling UX strategies. Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. Act as a design and UX advocate internally and externally. Experience • Minimum Bachelor's degree or equivalent. • UX researcher with over 3 years work experience working for respected more »
London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, ServiceDesign, Process Mapping Design and Excellent Communication skills. more »
london, south east england, United Kingdom Hybrid / WFH Options
Methods
London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, ServiceDesign, Process Mapping Design and Excellent Communication skills. more »
Greater London, England, United Kingdom Hybrid / WFH Options
Mutual Ventures
/homeContract Type: Full-Time PermanentSalary: £80,000 - £100,000 plus bonus & benefits Would you like to work at the cutting edge of public service reform? Joining Mutual Ventures could be the right move for you. We are seeking a self-motivated and ambitious individual to join our successful … protected ground. What we do Mutual Ventures is a growing, vibrant management consultancy with a big reputation, operating at the cutting edge of public service reform. We are public servicedesign and change implementation specialists working across all sectors including children’s services, adult social care, health … organisations who deliver public services.Founded in 2011, our aim has remained the same of helping public services achieve more through combining a strong public service ethos with commercial discipline and an entrepreneurial culture. We are passionate about better, more sustainable public services; our mission is to improve life chances more »
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. ServiceDesign and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. ServiceDesign and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. ServiceDesign and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »
applications and solutions to meet the organisations business and operational needs. Support leadership in digitalisation, business development, and project management initiatives. Collaborate with service leads to maintain a sustainable online platform and web presence. Promote a culture of innovation and drive service improvement through digital initiatives. Ensure delivery … of software development methodologies and the software development lifecycle. Experience in Microsoft 365 development tools and technologies. Desirable Criteria: Working knowledge of Government Digital Service standards for user research, servicedesign, and digital product design. Eligo Recruitment is acting as an Employment Business in relation to this more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high … meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and … requirements and the wider operational and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and more »