Service Design
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Service Design skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Design over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 422 406 285
Rank change year-on-year -16 -121 +186
Permanent jobs citing Service Design 572 794 2,253
As % of all permanent jobs advertised in the UK 0.58% 0.79% 1.43%
As % of the Processes & Methodologies category 0.67% 0.82% 1.49%
Number of salaries quoted 253 407 786
10th Percentile £41,250 £42,500 £38,973
25th Percentile £50,000 £46,250 £48,637
Median annual salary (50th Percentile) £58,800 £60,000 £60,000
Median % change year-on-year -2.00% - -
75th Percentile £72,500 £80,000 £73,563
90th Percentile £90,000 £107,674 £85,000
UK excluding London median annual salary £55,000 £58,816 £55,000
% change year-on-year -6.49% +6.94% +4.76%

All Process and Methodology Skills
UK

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,921 96,445 150,777
As % of all permanent jobs advertised in the UK 85.57% 95.59% 95.69%
Number of salaries quoted 59,902 56,808 82,456
10th Percentile £29,010 £34,000 £33,645
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,000 £60,000
Median % change year-on-year -9.84% +1.67% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Design
Job Vacancy Trend

Job postings citing Service Design as a proportion of all IT jobs advertised.

Job vacancy trend for Service Design in the UK

Service Design
Salary Trend

3-month moving average salary quoted in jobs citing Service Design.

Salary trend for Service Design in the UK

Service Design
Salary Histogram

Salary distribution for jobs citing Service Design over the 6 months to 11 May 2024.

Salary histogram for Service Design in the UK

Service Design
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the UK over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -18 433 £55,000 -6.49% 82
England -24 426 £58,800 -2.00% 113
Work from Home -61 191 £57,965 +0.81% 47
London +60 117 £74,500 +19.20% 41
North of England +52 111 £57,965 +5.62% 26
Scotland -2 102 £54,395 -38.85% 9
South West -40 69 £55,000 -10.20% 10
North West +35 65 £62,888 +14.59% 12
South East -57 59 £50,000 -4.76% 10
Midlands -39 43 £57,500 -5.35% 15
Yorkshire +62 29 £57,965 -0.94% 8
West Midlands -14 29 £57,965 -4.59% 12
East of England +13 26 £42,500 -15.00% 7
North East 0 17 £57,965 +25.76% 7
East Midlands -25 14 £35,000 -44.00% 3
Wales -8 13 £47,000 -21.67% 5
Northern Ireland +30 10 £58,800 - 2

Service Design
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (3.32%) Microsoft Exchange
2 9 (1.57%) Confluence
3 8 (1.40%) CMS
4 6 (1.05%) SharePoint
5 1 (0.17%) Jetty
5 1 (0.17%) SAS
Applications
1 32 (5.59%) UserZoom
2 27 (4.72%) Microsoft Office
3 11 (1.92%) Microsoft Excel
4 10 (1.75%) Microsoft PowerPoint
4 10 (1.75%) Sketch
5 9 (1.57%) Spreadsheet
6 6 (1.05%) MS Visio
6 6 (1.05%) Trello
7 5 (0.87%) InVision
8 4 (0.70%) Adobe XD
8 4 (0.70%) Microsoft Project
9 3 (0.52%) Chatbot
10 2 (0.35%) Zeplin
Business Applications
1 4 (0.70%) ResourceLink
2 3 (0.52%) Dynamics NAV
2 3 (0.52%) Salesforce CRM
3 1 (0.17%) Data Workbench
3 1 (0.17%) Dynamics CRM
Cloud Services
1 79 (13.81%) Figma
2 78 (13.64%) Azure
3 64 (11.19%) SurveyMonkey
4 53 (9.27%) AWS
5 48 (8.39%) Microsoft 365
6 28 (4.90%) SaaS
7 20 (3.50%) Power Platform
8 17 (2.97%) Azure DevOps
9 13 (2.27%) Cloud Computing
10 12 (2.10%) PaaS
11 11 (1.92%) IaaS
11 11 (1.92%) Serverless
12 10 (1.75%) PowerApps
13 9 (1.57%) AWS Lambda
14 8 (1.40%) GitHub
15 7 (1.22%) AWS CloudFormation
15 7 (1.22%) dbt
15 7 (1.22%) GCP
16 6 (1.05%) Azure ExpressRoute
16 6 (1.05%) Power Automate
Communications & Networking
1 27 (4.72%) WAN
2 20 (3.50%) MPLS
3 16 (2.80%) SD-WAN
4 14 (2.45%) LAN
5 12 (2.10%) VoIP
6 11 (1.92%) BGP
6 11 (1.92%) Firewall
6 11 (1.92%) Wi-Fi
7 9 (1.57%) Network Security
8 8 (1.40%) Unified Communications
8 8 (1.40%) VPN
8 8 (1.40%) WLAN
9 7 (1.22%) Cisco ISE
9 7 (1.22%) Cisco Nexus
9 7 (1.22%) DMZ
9 7 (1.22%) VLAN
10 6 (1.05%) SAN
11 5 (0.87%) Cisco Wireless
11 5 (0.87%) NAS
11 5 (0.87%) Wireless
Database & Business Intelligence
1 13 (2.27%) Big Data
2 12 (2.10%) Power BI
3 8 (1.40%) Relational Database
3 8 (1.40%) SQL Server
4 7 (1.22%) Tableau
5 6 (1.05%) MongoDB
5 6 (1.05%) Snowflake Schema
5 6 (1.05%) Star Schema
6 4 (0.70%) BusinessObjects
6 4 (0.70%) MySQL
6 4 (0.70%) NoSQL
7 2 (0.35%) Oracle Database
8 1 (0.17%) Azure SQL Database
8 1 (0.17%) Data Lake
8 1 (0.17%) Data Mining
8 1 (0.17%) Data Warehouse
8 1 (0.17%) DB2
8 1 (0.17%) OLTP
8 1 (0.17%) PostgreSQL
8 1 (0.17%) RDBMS
Development Applications
1 45 (7.87%) Jenkins
2 19 (3.32%) JIRA
3 10 (1.75%) Git
4 8 (1.40%) GitLab
5 6 (1.05%) CircleCI
5 6 (1.05%) git-flow
6 4 (0.70%) Visual Studio
7 1 (0.17%) Axure RP
7 1 (0.17%) Visual Studio Team System
General
1 196 (34.27%) Social Skills
2 146 (25.52%) Finance
3 112 (19.58%) Public Sector
4 106 (18.53%) Inclusion and Diversity
5 99 (17.31%) Law
6 97 (16.96%) Marketing
7 49 (8.57%) Legal
8 32 (5.59%) Social Science
9 30 (5.24%) Analytical Skills
10 29 (5.07%) Banking
11 27 (4.72%) Retail
12 21 (3.67%) Investment Banking
13 16 (2.80%) Presentation Skills
14 8 (1.40%) Financial Institution
14 8 (1.40%) Influencing Skills
15 6 (1.05%) Games
15 6 (1.05%) Police
16 5 (0.87%) Tech for Good
17 4 (0.70%) Fire and Rescue
17 4 (0.70%) Private Banking
Job Titles
1 110 (19.23%) Architect
2 96 (16.78%) Designer
3 89 (15.56%) Lead
4 78 (13.64%) Senior
5 47 (8.22%) Service Designer
6 46 (8.04%) User Experience Researcher
7 39 (6.82%) Service Architect
8 38 (6.64%) Analyst
9 34 (5.94%) Consultant
9 34 (5.94%) Service Manager
10 32 (5.59%) ITSM Architect
11 27 (4.72%) Interaction Designer
12 24 (4.20%) Senior Designer
12 24 (4.20%) Systems Architect
13 21 (3.67%) IT Manager
13 21 (3.67%) UX Designer
14 20 (3.50%) Senior Interaction Designer
15 19 (3.32%) Senior Consultant
16 18 (3.15%) Head of Design
16 18 (3.15%) Solutions Architect
Libraries, Frameworks & Software Standards
1 24 (4.20%) HTML
2 13 (2.27%) Middleware
3 12 (2.10%) CSS
3 12 (2.10%) Web Services
4 10 (1.75%) React
5 7 (1.22%) RESTful
6 6 (1.05%) EDI
6 6 (1.05%) Elastic Stack
6 6 (1.05%) IDoc
6 6 (1.05%) Node.js
7 5 (0.87%) .NET
7 5 (0.87%) JSON
7 5 (0.87%) XML
8 4 (0.70%) Spring
8 4 (0.70%) Spring Boot
8 4 (0.70%) XSLT
9 3 (0.52%) .NET Framework
9 3 (0.52%) ADO
9 3 (0.52%) Entity Framework
10 2 (0.35%) Oracle Fusion
Miscellaneous
1 61 (10.66%) Management Information System
2 35 (6.12%) Product Ownership
3 27 (4.72%) Data Structures
3 27 (4.72%) Market Risk
4 22 (3.85%) Data Centre
4 22 (3.85%) Onboarding
5 19 (3.32%) Algorithms
6 14 (2.45%) NHS
7 13 (2.27%) Virtual Team
8 10 (1.75%) IoT
9 8 (1.40%) Operational Technology
9 8 (1.40%) Public Cloud
9 8 (1.40%) Self-Motivation
10 6 (1.05%) Enterprise Software
11 5 (0.87%) Hedge funds
11 5 (0.87%) Low-Code
11 5 (0.87%) Video Conferencing
12 4 (0.70%) Enterprise Cloud
12 4 (0.70%) Fat Client
12 4 (0.70%) Thin Client
Operating Systems
1 46 (8.04%) Windows
2 31 (5.42%) Windows Server
3 11 (1.92%) Linux
4 9 (1.57%) Windows Server 2016
5 3 (0.52%) Windows 10
6 2 (0.35%) Windows 7
6 2 (0.35%) Windows 8
7 1 (0.17%) Unix
7 1 (0.17%) Windows Vista
7 1 (0.17%) zOS
Processes & Methodologies
1 209 (36.54%) Agile
2 192 (33.57%) Actionable Insight
2 192 (33.57%) User Experience
3 154 (26.92%) User Research
4 148 (25.87%) ITIL
5 135 (23.60%) Project Management
6 121 (21.15%) Roadmaps
7 119 (20.80%) Service Delivery
8 99 (17.31%) Product Management
9 96 (16.78%) Mentoring
10 95 (16.61%) Service Management
11 88 (15.38%) Interaction Design
11 88 (15.38%) UX Research
12 86 (15.03%) Problem-Solving
13 84 (14.69%) Prototyping
14 83 (14.51%) DevOps
15 82 (14.34%) Analytics
16 79 (13.81%) Psychology
16 79 (13.81%) User-Centered Design (UCD)
17 78 (13.64%) Stakeholder Management
Programming Languages
1 39 (6.82%) R
2 31 (5.42%) SQL
3 13 (2.27%) JavaScript
4 11 (1.92%) T-SQL
5 10 (1.75%) PowerShell
5 10 (1.75%) Python
6 6 (1.05%) Shell Script
7 5 (0.87%) C#
7 5 (0.87%) Java
8 4 (0.70%) C++
8 4 (0.70%) Scala
8 4 (0.70%) VB
9 3 (0.52%) TypeScript
10 2 (0.35%) Go
11 1 (0.17%) Data Analysis Expressions
11 1 (0.17%) PHP
Qualifications
1 191 (33.39%) Degree
2 153 (26.75%) Security Cleared
3 97 (16.96%) SC Cleared
4 59 (10.31%) Master's Degree
5 43 (7.52%) PhD
6 26 (4.55%) Microsoft Certification
7 17 (2.97%) Cisco Certification
8 13 (2.27%) MCSE
9 12 (2.10%) BPSS Clearance
10 10 (1.75%) CCNA
10 10 (1.75%) Computer Science Degree
11 9 (1.57%) MBA
12 7 (1.22%) CCNP
12 7 (1.22%) IIBA
13 6 (1.05%) TOGAF Certification
14 5 (0.87%) ITIL Foundation Certificate
15 4 (0.70%) AWS Certification
15 4 (0.70%) CCDP
15 4 (0.70%) CCSP
15 4 (0.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 73 (12.76%) Accessibility
2 33 (5.77%) Actionable Recommendations
3 30 (5.24%) WCAG
4 10 (1.75%) QA
5 8 (1.40%) Sarbanes-Oxley
6 7 (1.22%) SLA
7 5 (0.87%) NCSC
7 5 (0.87%) PMO
8 2 (0.35%) GDPR
8 2 (0.35%) ISO/IEC 20000
9 1 (0.17%) Data Quality
9 1 (0.17%) ISO/IEC 27001
System Software
1 40 (6.99%) Active Directory
2 16 (2.80%) Docker
3 13 (2.27%) Hyper-V
4 9 (1.57%) VMware Infrastructure
5 4 (0.70%) Virtual Desktop
6 3 (0.52%) vSphere
7 1 (0.17%) vCloud
Systems Management
1 18 (3.15%) Terraform
2 16 (2.80%) Microsoft Intune
3 14 (2.45%) Kubernetes
4 13 (2.27%) Ansible
5 3 (0.52%) HAProxy
5 3 (0.52%) Nessus
6 2 (0.35%) Istio
6 2 (0.35%) SCCM
7 1 (0.17%) Nagios
7 1 (0.17%) ZABBIX
Vendors
1 75 (13.11%) Microsoft
2 64 (11.19%) Qualtrics
3 17 (2.97%) Cisco
4 16 (2.80%) Meraki
4 16 (2.80%) VMware
5 10 (1.75%) Citrix
6 9 (1.57%) Salesforce
7 7 (1.22%) Adobe
7 7 (1.22%) CheckPoint
7 7 (1.22%) Google
7 7 (1.22%) Palo Alto
7 7 (1.22%) SAP
7 7 (1.22%) SolarWinds
8 6 (1.05%) McAfee
8 6 (1.05%) OpenText
8 6 (1.05%) Oracle
9 5 (0.87%) Automation Anywhere
9 5 (0.87%) iManage
9 5 (0.87%) NetApp
10 4 (0.70%) Computacenter