Basildon, Essex, South East, United Kingdom Hybrid / WFH Options
MSX International Limited
Fleet Aftermarket SupportManager & Team Manager Permanent Up to £45,000 Hybrid (home based and Dunton) MSX International has the job for you! We have exciting new opportunities for a Fleet Aftermarket SupportManager and a Fleet Aftermarket Support Team Manager who thrive … to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket support to Ford's largest customers under the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have … by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving fleet workshops' purchases of Ford parts Additionally, the Fleet Aftermarket SupportManager will: Support fleet sales in delivering speedy resolutions to aftermarket concerns and systemic issues raised by fleet customers. Raise Emerging Concerns more »
Basildon, Essex, South East, United Kingdom Hybrid / WFH Options
MSX International Limited
Fleet Aftermarket SupportManager Permanent Up to £42,500 Hybrid (home based and Dunton) MSX International has the job for you! We have exciting new opportunities for a Fleet Aftermarket SupportManager who thrives in a fast-paced, exciting, and dynamic organisation. As a key member … to fleet customers, and in particular CV fleet customers. Fleet Aftermarket plays a vital part in providing the reassurance and convenience of professional aftermarket support to Ford's largest customers under the banner of Ford Pro. As the link between Fleet Sales and FCSD, the Fleet Aftermarket team have … by driving service work into Ford Authorised Repairers Supporting FCSD Parts sales, by driving fleet workshops' purchases of Ford parts Additionally, the Fleet Aftermarket SupportManager will: Support fleet sales in delivering speedy resolutions to aftermarket concerns and systemic issues raised by fleet customers. Raise Emerging Concerns more »
Rugby, Warwickshire, West Midlands, United Kingdom
Mitchell Maguire
Technical Specification SupportManager Ventilation Products Job Title: Technical Specification SupportManager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification SupportManager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
Technical Specification SupportManager Ventilation Products Job Title: Technical Specification SupportManager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification SupportManager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »
Ashbourne, Derbyshire, East Midlands, United Kingdom
IAP Recruitment LTD
Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function … dealing with customers who have purchased equipment,it is not a IT/Tech support related function. Technical Support Team Manager key job details: The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction. Technical Support Team Manager key responsibilities: Lead and manage the technical support team, providing guidance, support, and mentorship to more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
Digital Product SupportManager Location: Hybrid (Hemel Hempstead based with a 50% Office/50% Remote working arrangement) Competitive Salary/Bonus/Bens About the Role We are looking for a Digital Product SupportManager to strengthen our Digital Operations team who provide the vital … triage and fix for a range of digital products and services across Haven. As a Digital Product SupportManager, you will be pivotal in safeguarding the integrity of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure … robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your more »
Subject SupportManager - English Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you, recently taught the GCSE and/or A Level syllabus in either English Language and Literature? Available due to increased investment by … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for English and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all our customers. You will more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Experis
IT SupportManager Location - Birmingham - Hybrid Salary - £50,000 - £60,000 + Excellent benefits/Bonus Role purpose: The IT SupportManager will lead a team of international IT Support Engineers. The team is responsible for the provision of all aspects of IT Support … while also delivering high quality BAU support. Understanding our agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users. Interface with Senior management when required, and take ownership of any escalations. Key Responsibilities: Managing the day-to-day … support operations for our international offices and EUC estate (Laptops, Peripherals and Mobile devices). Assist the ITSM Manager with the End User Device strategy. Asset management, including procurement and issuing through to tracking and processes. Supporting and enhancing the JML (Joiners Movers and Leavers) process. Ensure the more »
Our major retail client is seeking a new Senior Digital SupportManager to join their new Digital Centre of Excellence team. Burton Upon Trent - 2/3 Days a week Job Description: As the Senior Digital SupportManager, you will be responsible for leading a team … in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management, and … strategy for the client's digital technologies, covering service levels, incident prioritization, resolution times, major incident management, and more. Translating the service strategy into support contracts with partners. Monitoring, reporting, and governing service levels to ensure compliance and quality standards. Ensuring 24/7 support for critical systems more »
Technical SupportManager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical SupportManager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical … Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team covering … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Supportmore »
ob Title: Peripatetic SupportManager Hours of Work: 37.5 hours per week Salary: £36,000 per annum + £2,000 car allowance (with mileage paid at 45p per mile)* Location: Various locations requiring travel, including: Stafford Stoke Worcestershire Birmingham Cheshire Wirral Liverpool Job Description: We are seeking a … dynamic problem-solver to join our team as a Peripatetic SupportManager to drive success and motivate excellence. Responsibilities: Provide interim and ongoing support to selected services or registered locations, including those with vacant leadership positions. Support local teams to drive quality services through effective leadership … according to regulatory and company standards. Deliver excellent service aligned with quality and commercial expectations. Escalate any issues, concerns, or feedback to operational and support function leads. Support recruitment and induction processes for new starters or internal promotions. Participate in the operational regional on-call system, escalating to more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
We are seeking a Helpline and SupportManager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers … tailored support and guidance. As the Helpline and SupportManager, you will guide and inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service … to develop their skills and confidence. You will ensure the helpline is always available during opening hours, effectively managing resources to maintain this crucial support service. Creating a positive working environment is key. You will provide emotional support to staff after challenging calls and promote resilience and wellbeing. more »
processes of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an IT Services SupportManager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector … would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a Service SupportManager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend … beyond the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as more »
King's Lynn, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment
processes of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an IT Services SupportManager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector … would be preferable and candidates who have worked with SAAS or on-demand software businesses would be ideal. Your new role As a Service SupportManager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend … beyond the successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as more »
A great opportunity has arisen for a Technical SupportManager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical SupportManager Position Overview Oversee the installation, maintenance, and ... more »
x Subject Support Managers - STEM (Maths and Computer Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Mathematics and Computer Science? **We have … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Mathematics and Computer Science and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all our more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
AQA
x Subject Support Managers - STEM (Maths and Computer Science) Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Mathematics and Computer Science? **We have … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Mathematics and Computer Science and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all our more »
leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product SupportManager to lead a team of technical support analysts and engineers. As the technical leader of this team, you will be vital … to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The ideal candidate will balance technical … expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level support cases, demonstrating problem-solving more »
For our Sales & Marketing Department, we are recruiting our Customer Technical SupportManager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK … process and machines, Find solutions to adapt our products to our customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching more »
We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical SupportManager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »
About the Role: We are seeking a driven and experienced Applications SupportManager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of application support specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for application support services. • Overall ownership … for our customers. • Work with the QA, Development, Implementation and Project teams on a daily basis to contribute to the overall LineView improvement strategy. • Support Projects and Professional Services to deliver successfully to our customers. • Maintain a strong understanding of our application portfolio and stay abreast of industry best more »
