26 to 50 of 57 Support Manager Jobs in the UK

About the Role: We are seeking a driven and experienced Applications Support Manager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of application support specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for application support services. • Overall ownership … for our customers. • Work with the QA, Development, Implementation and Project teams on a daily basis to contribute to the overall LineView improvement strategy. • Support Projects and Professional Services to deliver successfully to our customers. • Maintain a strong understanding of our application portfolio and stay abreast of industry best more »

IT Application Support Manager Permanent/Liverpool Hybrid/IT ? The most exciting parts 3 days in office, 2 days at home ?? Youll have great benefits, have a 5% contribution pension plan and generous holiday allowance. This is a unique opportunity for someone who wants to become an … IT Application Support Manager. ?? Our client offers lots of possibility to grow Great teammates & work environment ?? They offer flexibility and work Monday Friday. The incredible chance to work with talented colleagues more »

OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and Support Manager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves traveling overseas on a … three-month rotational basis to ensure the smooth operation, maintenance, and support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for … international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. Coordinate with local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

Support and Customer Service Manager – £30,000-£35,000– Fairford Leys, Aylesbury The Role Do you possess a minimum of 3 years' experience in a customer support or service management role? Are you a strong leader with the ability to analyse data and metrics, along with the … we have an exciting opportunity for you. We are a Sage Software specialist for schools and businesses, looking to appoint an experienced and analytical Support and Customer Service Manager to our growing team. You will oversee our customer support operations, managing a team of support specialists … motivated and experienced customer service professional who thrives in a supportive environment, we encourage you to apply! Key Responsibilities: Lead and manage the customer support team including performance management. Develop and implement customer service policies and procedures to ensure consistent, high-quality service. Monitor and analyse support metrics more »

Job summary An exciting opportunity has arisen for us to welcome a new People Information, Systems Support Manager for a period of 9 months to cover Maternity Leave. The successful candidate will have expert knowledge of People Systems including Electronic Staff Record (ESR), Allocate Optima (Healthroster), Allocate Loop … from base every Friday in addition to attending any face to face meetings at various CWP sites as and when required. Necessary equipment to support home working will be provided for the period of the contract. We welcome secondment opportunities to apply for this role. Main duties of the … job To provide specialist knowledge, guidance and support on a wide range of people information systems including Electronic Staff Record (ESR), e-Roster (Allocate Optima/Healthroster), e-Expenses (EASY), Attendance Line and Wagestream. To lead the effective roll out of people information system projects across the Trust. Work more »

Support Team Leader/Service Manager Learning Disabilities & Autism Harrogate, HG1, United Kingdom Salary: £30'000 - £34'000 40 hours per week This is a brand new 9 bed service for adults with Learning Disabilities, Autism and Complex Needs In conjunction with a leading provider of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team Leader, you … will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals more »

Support Team Leader/Service Manager Learning Disabilities & Autism York, YO30, United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities and Autism. Very independent clients, fully staffed service, In conjunction with a leading provider of … support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team Leader … you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of more »

Support Team Leader/Service Manager Learning Disabilities & Autism York, YO32 United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities, Autism and Complex Needs, Mobility Issue, Deaf and Blind. In conjunction with a leading provider … of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team … Leader, you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development more »

Support Team Leader/Service Manager Learning Disabilities & Autism York, YO32 United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities, Autism and Complex Needs, Mobility Issue, Deaf and Blind. In conjunction with a leading provider … of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team … Leader, you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development more »

Application Support Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve issues while proactively monitoring … and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, ecommerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring effective work allocation, SLA adherence, identifying and meeting training needs, and improving processes. Manage escalations both … internally and with suppliers, including appropriate business communications. Deliver support for all core IT business applications Maintain a thorough process for logging and assigning issues and service requests to relevant team members and external suppliers. Ensure issue resolution within assigned SLAs and proactively work to minimize future calls. Coordinate more »

latest in the technology space we need people who are passionate about a vast range of operating systems, devices, applications and software. Our Application support team now has an opportunity for that passionate person to join the team, and help manage and evolve our support function. The Manager role operates on a typical working business day (Monday-Friday: 9am to 5:15pm). However, the wider team who support our PayPoint terminals, including the flagship PayPoint One and its EPOS system, the PayPoint Mini device and supporting systems, currently operate over a seven day a week … technical difficulties, and at points, to be the voice of the retailer. What will you be doing? This role is accountable for the Application Support function. This function provides 2nd line support to our internal Contact Centre, supports our managed retailers, and manages technical change into the Production more »

OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and Support Manager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves traveling overseas on a … three-month rotational basis to ensure the smooth operation, maintenance, and support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for … international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. Coordinate with local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

Technical manager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project manager … members of the team by looking at commercial opportunities. The ideal candidate will have worked in the construction environment as a building survey, asset manager or construction project management and have worked within the public sector or housing associations. This is a brilliant role for someone to work in more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

the success of our business. Job description: Department: Financial Planning Location: Liverpool, London, Glasgow Contract Type: 12 month contract Reporting to: Head of Client Support Applications close: 14/06/2024 Work Type; Hybrid Purpose Manages the Client Support Team providing centralised administrative support to Financial … ensure the delivery of a commercial, high quality, low risk client service. To ensure the production of BI, monitoring procedures and maintaining data to support the marketing, strategy and MI requirements of the business. To plan and resource updates to the CRM system. The Role Manage and coordinate the … Client Support Team providing guidance and support with all activities undertaken by the team, plans/coordinates administration tasks, coaching and developing the team, holding regular 1:1s Ensure all roles within RFP are aware of changes in centralised procedures and responsibilities at all times Regularly assess the more »

Contract Support - Paddington, London -Up to £42k per annum CBW are currently looking for a Contract Support to be based in Paddington, London to work with one of their key clients. Day to day duties will include scheduling engineers diaries and all aspects of Finance. Hours of Work … while optimising contract performance Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation. Requirements: Must haveContract Support experience Experience working in a fast paced environment Experience with CAFM systems Experience with multiplecontracts General administrationexperience IT proficient Please send your CV to more »

Job Opportunity : Support Services Manager Location : Nottinghamshire. Type: Full-Time Salary: £36,000-£41,000 Role Overview: Join our Clients dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health support services, including a mental health helpline … equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including property maintenance and tenant support. Lead, develop, and support a diverse staff team. Ensure compliance with operational policies and quality standards. Requirements: 3+ years of experience managing services and teams in a housing … or support setting. Strong partnership and networking skills. Excellent communication, leadership, and administrative skills. Commitment to equality, diversity, and trauma-informed care. Flexibility to work various hours and travel between sites. Full UK driving licence and access to a vehicle. Apply to make a real impact in your community more »

b Contract Support - Longmoor, Hampshire - GovernmentContract -£30k per annum br/b br CBW are currently looking for a Contract Support to be based in Longmoor, Hampshire to work with one of their key clients. Day to day duties will include scheduling engineers diaries and all aspects of … from Sub-contractors with regards to Health & Safety and Company Legislation./li/ul b Requirements:/b br ul li Must haveContract Support experience/li li Experience working in a fast paced environment/li li Experience with CAFM systems/li li Experience with multiplecontracts more »

developing innovative software and hardware products. Their systems are utilised in an array of industries as well as cutting-edge research fields. As Delivery Manager, you'll manage customer and internal support across regions, ensuring support leads are equipped to develop their teams. You'll manage teams … from support leads to application engineers and customer service engineers to support coordinators, including collaborations with many more! Responsibilities as Delivery Manager: Management and motivation of a global Product Management Team. Line Management – ensuring goals are being set. Helping customers with support - overseeing complex ongoing cases … Ensuring processes are being followed. Working within a budget and reviewing cost reports. Attend meetings with externals auditors. Who would suit this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. more »

the ideal IT Management role for you! This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression. Their … for instance, but you'll still be part of a forward-thinking environment which continually invests in technology. I'm looking for an IT Manager who knows exactly how to motivate, inspire and get the very best out of their people. This is a brand new role created in … supporting all flavours of Linux, Windows, PC, Mac, Networking (Palo Alto), Configuration Management, Microsoft Teams and Voice. Your team are responsible for product-based support for various market leading enterprise applications that are utilised globally! Your team consists of 9 incredibly talented and capable Engineers (spanning the US and more »

Overview: We are a longstanding charity with a focus on social justice. Our work involves transforming lives, fostering community strength, and addressing crime. We provide assistance, housing, education, and advocacy for those in need. Your involvement could contribute to our more »

access to logistics professionals worldwide. An exciting opportunity has become available for a motivated and enthusiastic individual to join the Biggleswade DC as Operations Support Manager. Job Purpose: To take full responsibility of all operational support functions, including both stock integrity and administration. Develop and maintain SOP’s … the clients stock integrity and provide regular reports through detailed analysis ensuring any stock losses and potential financial exposure is escalated to the General Manager and Operations Director. Through the administrative team manage the inbound processes from appointments to vehicle departures, owning the wholesale planning, prioritisation and customer relationship … escalating, issues which may constitute a failure on the part of The Company to meet its contractual or other obligations, to the Site General Manager in a timely and professional manner, 15. Manage stock at risk, stock reconciliation, stock order files and purchase order discrepancies 16. Maintain Quality standards more »