diverse technology teams. - Proficiency in influencing and advising across organisational levels, facilitating effective collaboration and decision-making. - Knowledgeable in Service Management practices with an ITIL V3 or V4 foundation qualification. Desirable Skills: - Industry-accredited Associate or Professional qualifications (e.g., PMP, PRINCE2), showcasing proficiency in project management methodologies and practices. - Ability more »
devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT InfrastructureLibrary) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Morgan Stanley
and communication programs in technology, building relationships across IT, and numerous opportunities to exemplify the Firm's 5 core values.QualificationsWhat we’re looking for:· ITIL V3 or V4 Foundation Certificate in IT Service Management.· Communicate exceptionally in complex situations, in both verbal and written form, to all levels of the more »
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Fujitsu
support of client’s infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients’ identified needs.Install and test operating software more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Support, Flow analysis, Security) Strong written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. Familiarity with Prince2/Agile and ITIL concepts Appreciation of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent ** You will need to be able more »
Employment Type: Permanent
Salary: £79000/annum Excellent Pension and Employee Benefits
systems, preparing reports and recommendations - Maintain and test effective contingency plans for system breakdowns, providing technical advice during emergencies - Ensure ICT services align with ITIL best practice guidelines - Maintain documentation for installations, configurations, and troubleshooting, following Change Management Procedures - Act as a technical mentor to support team members, providing relevant more »
available for reference. Person Specification Qualifications Essential Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience Desirable ITIL qualification Personal Attributes Essential Ability to work under own initiative and prioritise own work load Commitment to continuing professional development Effective communication and interpersonal skills more »
/peripherals and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Ability to manage your day effectively Desired skills/qualifications: ITIL Foundation Proven experience supporting Windows Windows certification This is an excellent opportunity to join us and as an employee you will gain access to a more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Sure Staffing
manage Microsoft Azure and Google Cloud platforms. Experience in network installation and configuration with a focus on security. Familiarity with working in Cyber Essentials, ITIL, and ISO environments. Confidence using monitoring tools to create, manage, and action alerts. Experience with Azure AD environment, including products like RMM, Azure, Cloud Networking more »
Macclesfield, England, United Kingdom Hybrid / WFH Options
Elior
37.5 hours per week - 8:00 am - 4:30 pm What can you bring? Skills & experience: 10+ years in a technology service leadership role ITIL V4 certified Prior experience of working in a multi-site organisation and management of technology installations and service Prior experience of working within one of more »
Tewkesbury, Gloucestershire, South West, United Kingdom
Bromford
Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint management. Flexibility is essential in this role, as youll need to possess a driving license and be willing more »
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Proficient in Microsoft Office applications (MS Word, MS Excel, MS Teams, MS Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at more »
Chester-Le-Street, England, United Kingdom Hybrid / WFH Options
NRG
for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »
and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT more »
Staffordshire, England, United Kingdom Hybrid / WFH Options
the 848 Group
related qualifications or training. MS-100 & MS-101 or equivalent. MD-100 & MD-101 or equivalent. AZ-700 or equivalent. MS-700 or equivalent. ITIL v4 Foundation. CCNA Certification or equivalent. Veaam Certification or equivalent. About us The 848 Group is an independently owned IT services and solutions provider. Our more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services more »
following areas: SRE/CloudSecurity/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
following areas: SRE/Security/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating more »
focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen to apply, please do so via the advert and send through your more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
knack for solving technical puzzles and a desire to learn and grow. Stellar customer service skills and a natural flair for communication. Familiarity with ITIL standards and a passion for enhancing service quality. Proficiency in Microsoft products, especially Windows 10 and Office 365. Bonus points for network troubleshooting skills and more »
Aylesbury, Buckinghamshire, South East, United Kingdom
JWGC IT Recruitment
MODELLING Small scale bespoke development experience in VB.Net Experience in project delivery and project management (ideally PRINCE2 or Agile). Experience/understanding of ITIL General Microsoft systems knowledge (Office365) Excellent data analysis skills using MS Excel, Access and Crystal reports. Desirable TRAINING AVAILABLE Experience using Sage 200 or other more »
function. Demonstrable experience supporting technologies from a diverse product stack inducing AD, Exchange, Office, Teams and Citrix. Experience of leading shifts alongside core responsibilities. ITIL background or awareness. Experience of leading shifts alongside core responsibilities. Main Responsibilities Acting as a point of escalation for the team and taking responsibility for more »