working knowledge of an appropriate enterprise architecture methodology or Framework such as TOGAF Certification or demonstrable working knowledge of associated frameworks or methodologies (e.g., ITIL, PRINCE2, MSP, UML etc.) Desirable Postgraduate management qualification or demonstrable skills in management gained through experience. Professional qualification in at least one technical discipline (such more »
release & deployment of any associated service asset. Experience Previous experience working in Agile based environment including DevOps. Strong Customer Service Management experience and skills. ITIL Foundation certification. Strong Change, Release and Service Asset & Configuration Management experience. Strong supplier and stakeholder management skills. Strong communication, influencing and analytical skills. Working knowledge more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
Cheshire and Wirral Partnership NHS Foundation Trust
Knowledge of current issues within health/social care settings Knowledge of Systm One configuration Knowledge of Test Scripts and system testing Use of ITIL in a work environment Experience Essential Experience of training and/or sharing knowledge Experience of working in a busy environment and dealing with all more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional more »
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
and root cause analysis. Deep knowledge of product support operations and processes. Strong customer service orientation with excellent communication and interpersonal skills. Familiarity with ITIL principles and best practices for IT service management. Proactive mind-set with a focus on continuous improvement and innovation. Excellent communication, interpersonal, and problem-solving more »
a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »
cloud environments AWS/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split more »
weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years experience of 3rd line IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including Azure Active Directory and Endpoint Manager Strong more »
Swindon, England, United Kingdom Hybrid / WFH Options
F5 Consultants
Consult with the Service desk and infrastructure team to address in-depth issues. Experience Required: Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3PrdP line operational support Windows 10/11 Office 365 suite, including Visio more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Thrive IT Systems Ltd
Technical NOC (L3 level) Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Your Tech Future
solutions,including Azure Active Directory Cyber security awareness and a logical approach to minimising risk within our technical environment An understanding or certification in ITIL, specifically incident, problem and change management Ability to demonstrate experience of in-depth problem-solving skills and solution based thinking An ability to analyse complex more »
Hardware, Software, Systems, Networks and Printers MS Exchange Active Directory/Azure/Intune/Endpoint IOS Windows 10/11 VPN Configuration Desirable: ITIL Qualification Please note that for this role candidates will require an Enhanced DBS check to be successful, if you believe you would be a good more »
Farnborough, Hampshire, South East, United Kingdom
Sopra Steria Limited
PKI Management (Thales HSM) Tiered Active Directory Models Current SC Clearance It would be great if you had: Scripting and Automation Security Best Practices ITIL Framework Ability to troubleshoot and problem solve database related errors Eligible for DV clearance If you are interested in this role but not sure if more »
North Cumbria Integrated Care NHS Foundation Trust
oWorking in a technical environment with a Service Desk and associated tools Desirable oDelivering continual service improvements oWorking within an environment that applies the ITIL Service Management framework oWorking in the NHS Knowledge Essential oWorking knowledge of the NHS oUnderstanding of application purposes and requirements in a clinical environment (e.g. more »
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Reading, Berkshire, Tadley, Hampshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.) Scripting experience Strong knowledge of ITIL Familiar with Agile/Waterfall Excellent written & verbal communication skills Desirable; ServiceNow certification Experience of other ServiceNow modules/applications (CSM/HRSD/FSM more »
Employment Type: Permanent
Salary: £50000 - £57000/annum + Health, Life, Pension, 23 Days Hol
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL® Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Application Support experience is essential. Strong experience of working with production iSeries environments. Pervious experience supporting applications in a financial services environment is desirable. ITIL Foundation Certification is desireable This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training. more »
to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow Working Hours Consistency of work - 5 days per week Monday - Friday between the hours of more »
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Michael Page Technology
of Conditional Access and MFA Deployments Understanding and implementation of Subscriptions, Azure RBAC and IAM roles Active Directory and management of ADDS Understanding of ITIL Framework Good understanding of Microsoft 365 Admin Portal and O365 Services Hyper-V or VMWare Good understanding of LAN/WAN technologies Experience in working more »
Cambridge, Milton, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
in order to provide accurate, valid and complete information Desirable: Previous Service Desk experience with an understanding of help desk requirements Understanding of the ITIL Incident Management Process An Interest in and understanding of Cloud Technologies How to Apply If interested, please click on the link provided and you will more »
to be self-supporting and proactive An awareness of emerging technologies and demonstrable desire to stay current Experience and understanding of working within an ITIL environment Other Desirable skills: Automation/scripting skills: csharp, Python (desirable) Familiar with Agile & DevOps Fast learner and delivery-focused Benefits Our people are supported more »
