Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
to minimise the number of issues escalated to Level 3 Support, including proactive troubleshooting, knowledge management initiatives, and collaboration with other teams. Reporting and Analysis - Conduct thorough rootcauseanalysis on recurring issues to identify underlying problems and implement preventive measures. Generate regular reports on team more »
and line stops to sales volumes. Promptly review and approve PPAPs, maintain records, and update departmental KPIs. Organises internal/external measurements and data analysis (part and process) as necessary to validate PPAPs. Creates and maintains inspection plans for incoming parts. Requesting and expediting supplier 8D reports for nonconforming … parts. Leads supplier rootcauseanalysis as required; verifying effectiveness of actions. Acts as Supplier Development Engineer when required, by working collaboratively with Sunswap's Systems Team and selected suppliers to deliver the expected level of Quality. Ensures that the Part and process developed use tools such … as DFMEA, PFMEA, Measurement System Analysis, Value Stream Analysis, Control Plan & work instructions. Being the representative of Quality for Sunswap within the supplier base through strong leadership, coaching and supporting engagement Driving and influencing internal and external stakeholders to achieve the company QCD objectives. Qualifications & experience Engineering degree more »
compliance with regulatory standards. What were looking for Understanding of quality engineering principles. Creation and maintenance detailed documentation for quality processes and standards. Data analysis techniques for quality improvement and defect prevention. Rootcauseanalysis methods to identify and address underlying issues. Statistical analysis for … process optimization and performance enhancement. Failure analysis methodologies to enhance reliability and mitigate risks. If you're looking for a role where your ideas matter and every day brings new adventures, this is the perfect launchpad for your career. With customers across Europe, and a significant run-way of more »
Manager, approving non-escalated changes. - Refine change and problem management processes to meet evolving business needs and industry standards. - Conduct IT problem investigations using rootcauseanalysis and trend analysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance service delivery and promote more »
the OEE and delivery requirements of the business. Key Responsibilities for The Reliability Engineer Analysing equipment failure data to identify patterns and trends. Data analysis of breakdowns to prioritise workload and implementing preventative tasks/escalate projects required. Conducting RootCauseAnalysis to determine underlying cause … thinking and data driven when making decisions. Must have a technical aptitude shown through experience in maintenance related roles. Must be confident with data analysis from a variety of streams. Experienced in Condition Based Monitoring, Predictive Maintenance, Reliability Centred Maintenance, and Risk Based Techniques. Will be a good problem more »
tracker initiatives; plant utilisation; labour utilisation; waste costs and increased use of Value Added Products Deliver the performance management framework for contracting, overseeing the analysis of performance data to identify trends, patterns and areas for improvement Facilitate rootcauseanalysis to understand problems and develop sustainable … highly beneficial Proven experience in performance and project management, or operations leadership roles within a contracting environment Strong analytical skills with proficiency in data analysis tools and methodologies Excellent communication and interpersonal skills with the ability to influence at all levels and collaborate across cross-functional teams Demonstrated leadership more »
tracker initiatives; plant utilisation; labour utilisation; waste costs and increased use of Value Added Products Deliver the performance management framework for contracting, overseeing the analysis of performance data to identify trends, patterns and areas for improvement Facilitate rootcauseanalysis to understand problems and develop sustainable … highly beneficial Proven experience in performance and project management, or operations leadership roles within a contracting environment Strong analytical skills with proficiency in data analysis tools and methodologies Excellent communication and interpersonal skills with the ability to influence at all levels and collaborate across cross-functional teams Demonstrated leadership more »
and Disaster recovery (RA). Familiar with multi-region infrastructure design Confident designing and leading the response to a major incident and subsequent blameless rootcauseanalysis/post-mortems Expert in cloud network design network/application-level security Working knowledge of NGINX, Azure API Management more »
Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough rootcauseanalysis and document findings more »
to identify and assess population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant. Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services. Lead the divisional requirements for … to service developments and transformation. Lead the divisional business planning process. Monitor monthly budget reports and work with divisional and finance colleagues to provide analysis of any variances in budget across services. Act as the divisional link between services and the finance team in order to review and maintain … organisation Experience of working in the NHS or other similar publicly funded organisation Experience of applying service/quality improvement methodologies Experience of business analysis (process mapping, waste reduction, efficiency optimisation, rootcauseanalysis, continual improvement) Experience of Change Management in a large organisation Experience of more »
statistics; 7. be proactive in approach to problem management by identifying multiple instances of incidents, researching possible resolutions in in some cases, undertaking a rootcauseanalysis; 8. record resolution details in the service desk management software selecting the relevant resolution categories; 9. assign unresolved Incidents to … Skills Essential Ability to explain technical issues in a non technical way to end-users Customer Service skills Techniques used for software/hardware analysis, diagnostics and resolution; Problem solving, logical trouble-shooting and analytical skills Working knowledge of IT hardware and software in a support context Working knowledge more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
Operations and the wider business through the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and … Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and rootcauseanalysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing … team. Creation of operational reporting, providing trend analysis and insights Identify and implement operational process and practice improvements. Support the Change Management process/Change Approval Body Assist with operational governance and technology audits. Develop and maintain system metrics and monitoring. Skills, Experience and Knowledge Required: Working in IT more »
appropriate incident response actions. Communicate with stakeholders about security incidents, detailing actions taken. Support the Cyber Incident Response Manager by triaging events and conducting rootcauseanalysis for security and privacy incidents. On-call duty is required for major incidents. Conduct proactive threat hunting to detect emerging more »
a Support team environment Sec Clearance Must be willing to apply for DV Sec clearance if not already held SQL Awareness Analytical skills Log analysis competency Window 2016 server knowledge and above Window OS skills - Strong App Packages VM's Enterprise services Experience – Active Directory/DFS/Certificate … Services/Keystores/IIS Web Services/Apache Tomcat Security Patching Release management and Change management Problem Management RootCauseAnalysis skills Nice to Have But not Essential: Windchill administration/implementation. Ideally have spent significant time administering/configuring Windchill and completed Windchill 10.2 or more »
desk Experience of working to SLA's Windows experience Onsite availability Working within a Support team environment Sec Clearance SQL Awareness Analytical skills Log analysis competency Window 2016 server knowledge and above Window OS skills - Strong App Packages VM's Enterprise services Experience – Active Directory/DFS/Certificate … Services/Keystores/IIS Web Services/Apache Tomcat Security Patching Release management and Change management Problem Management RootCauseAnalysis skills Nice to have: Windchill administration/implementation Ideally have spent significant time administrating/configuring Windchill and completed Windchill 10.2 or 11. Implementation of more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Hays
of process improvement methods and techniques Ability to analyse and present complex ideas and data to resolve complex problems Ability to process and conduct rootcauseanalysis Excellent stakeholder engagement and communication skills Experience of working within a regulated environment Experience with Power BI and data analysismore »
availability and data integrity through proactive monitoring, alerting, backups, and disaster recovery planning. Incident Management and Troubleshooting : Responding to and resolving incidents promptly, conducting rootcauseanalysis, and implementing preventive measures. Security and Compliance : Implementing security best practices, monitoring for vulnerabilities, and ensuring compliance with industry standards. more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
closely with outsourced service providers suppliers as required to implement recovery and resolution plans. Upon resolution of an incident, produce an incident report identifying rootcauseanalysis and lessons learnt and improvements. Skills and experience – you are/will have most of the following: Hands on experience more »
Basingstoke, England, United Kingdom Hybrid / WFH Options
Lavazza Professional UK
key quality attributes. Ensure that the test protocol simulates market and environmental conditions to actively reflect how the product will perform post launch. • Lead rootcauseanalysis on quality issues with key stakeholders. • Make recommendations to project teams on technical solutions to improve product quality, manage change … to validate these solutions and ensure safety of new Lavazza Pro products. • Provide data analysis of test data to influence business decisions and drive factual recommendations. • Deliver peer reviews and milestone reports to R&D Project Managers or key stakeholders. • Be accountable for Lab KPIs. • Govern laboratory activities that more »
This role involves working shifts within an 8-member team. Key Responsibilities: - Monitor and investigate security alerts - Analyse and respond to security events - Conduct rootcauseanalysis and forensic investigations - Collaborate with IT and security teams to resolve incidents - Maintain incident response procedures and documentation Desirable Skills more »
end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, RootCauseAnalysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to more »
end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, RootCauseAnalysis and Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to more »
Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Desk environment Experience as the first point of contact for inbound customer calls/emails/messages Proficiency in problem/incident management and rootcauseanalysis Working knowledge of the following: Desktop PCs, Laptop & ancillary hardware support Windows operating system support (Windows 11/10) Computer more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
IET
base and understanding of all IT Systems ensuring service standards are maintained through team knowledge, process, procedures, and documentation. Ownership of problem management and root-causeanalysis, ensuring recurring issues and/or serious incidents are investigated and, where possible, mitigated. Work collaboratively with other areas of more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Hays
ll need to succeed Proven knowledge and experience of process improvement methods and techniques, preferably with project management experience or qualifications. Process and understand rootcauseanalysis Experience of Process automation Excellent stakeholder engagement and communication skills Experience of working within a regulated environment Experience with Power … BI and data analysis/visualisation are desirable Experience with DevOps Methodology is also desirable What you'll get in return Competitive Salary up to £55,000 DOE 25 Days holiday increasing with service Excellent Employer Pension Contribution What you need to do now If you're interested in more »