2ndLine Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2ndLine service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall … provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have In-depth knowledge of configuring more »
2ndLine Desktop Support Engineer London (5 days on site) SC Level position - Start date ASAP pending Clearance. Up to £42,500 + shift allowance + benefits Concept IT is thrilled to announce an exciting opportunity to join our esteemed MSP partner as a seasoned … 2ndLine Support Engineer/Desktop Support professional. We are seeking individuals with a wealth of software expertise, particularly in managing critical business systems within a dynamic front office setting. To be successful in this role you must have Market data applications experience. This role more »
Network Field Engineer - 2ndLine - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance Network Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to … depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2ndLine experience * Experience working with routers, switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/ more »
Sidcup, Greater London, United Kingdom Hybrid / WFH Options
Intec Select Ltd
2ndLine Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2ndline support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role … Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken Administer more »
2ndLine Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLine Support Engineer. You will be responsible for ensuring the progression and swift … resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls more »
IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT Support Engineer to join their IT team in their Central London based headquarters. The Service Desk Engineer will … be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service Desk team works closely with the System Engineers … individually ***Excellent communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT Support Engineer - 1st & 2ndLine - EC2 - £40-50K more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
2ndLine Service Desk Engineer Opportunity for a 2ndLine Service Desk Engineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who more »
1st – 2ndLine/Desktop Support Engineer/O365, VMware, Azure, Exchange - in Gloucestershire I am looking for a strong 1st – 2ndLineEngineer to work a hands-on role supporting users with their technical issues. You will work as … part of a team of 1st to 3rd Line Engineers to provide support and resolve incidents as they arise. Ideally you will have some experience working within a fast-paced support environment. You will have had exposure to fixes across desktop, server hardware and software issues. You will more »
Employment Type: Permanent
Salary: £32000 - £37000/annum £32,000 - c£40000 DOE + Benefits
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
My client is a well-established MSP, and they are looking for a strong 2ndLine IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2ndline technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk … issues ** Cloud Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2ndLine IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are more »
to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2ndline on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2ndline role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »
IT Service Desk - 2ndLine Support Analyst Reports To: 2ndLine Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact … incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues. In the role of 2ndLine Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team … compliance monitoring and proactive/reactive management of issues * Resolution of escalated colleague service requests or incidents as assigned within SLA * Supporting 1st Line Support/Service Desk in busy periods * Set up new hardware such as PCs, Laptops, iPhones and iPads. * General end-user compute support tasks more »
2ndLine Support Engineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2ndline support for all calls that are logged either remotely or desk side. Working more »
Title: 2ndLine Network Engineer Location: Manchester Salary: £35,000 - £45,000 We are working with a global brand who are seeking an experienced 2ndLine Network Engineer who wants to grow within a new role that will see them … Backup/Restore Rule base and Network Configuration Change Management Provide assistance to Team members and Analysts as required. Maintain technical accreditations in line with catalogued services. Benefits: Hybrid working position with only 1 day in office a week Regular opportunities to become accredited in Microsoft, Security Systems more »
Employment Type: Permanent
Salary: £35000 - £45000/annum 1 office day free accreditation & pa
Role: 2ndLine IT Support Engineer (Field Engineer) Role Type: Permanent Location - On-site Gloucester + Client Sites Salary - £28,000>£30,000 The role of the 2ndLine IT Support Engineer is to provide onsite, workshop and more »
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Title: Senior 2ndLine Systems Engineer Location: Fully remote Salary: £(phone number removed) (DOE) We are looking for an experienced 2ndLine Systems Engineer to join a leading managed service provider on a fully remote basis. You will be responsible more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Franchise Brands plc
1st/2ndLine Helpdesk Engineer Franchise Brands Location – Milton Keynes Full time permanent Salary £30K + benefits Hybrid (4 days out of 5 office based) We are looking for an experienced 1st/2ndLine Support Engineer for our more »
2ndLine IT Support Engineer I am working on behalf of a Large local MSP who are looking to grow their team by adding a 2ndLine Engineer. This vacancy presents a great opportunity for the right candidate to join a reputable more »
Birmingham, Coleshill, Warwickshire, United Kingdom
VIQU Limited
SecondLine Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful SecondLine Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the SecondLine Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support remotely and help desk … SecondLine Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2ndline capacity. Experience with tickets and ticketing system Base knowledge of Windows 10/11, Windows Server (Apply online only), Office more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their day-to … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndline support across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you had experience … the surrounding areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st line support, 2ndline support, support technician, technical support engineer. First line support, secondline support. more »
savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLine Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2ndLine Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »
Melton Mowbray, Leicestershire, East Midlands, United Kingdom
Get Staffed Online Recruitment
excellence, innovation, and fostering meaningful relationships with their clients underpins their success. They are currently on the lookout for an experienced, motivated 1st/2ndLine Service Desk and Field Engineer to become an integral part of their team. Role Overview: This office-based role … This position is ideal for dynamic individuals eager to expand their technical knowledge and excel in customer service. Key Responsibilities: Offer exceptional 1st and 2ndline support by swiftly resolving service desk tickets, diagnosing issues accurately, and deploying effective solutions. Carry out on-site support tasks, such … Utilize Remote Monitoring and Management (RMM) tools and ticketing systems effectively, streamlining operations and enhancing service delivery. Requirements: Demonstrated experience in a 1st/2ndline support role, preferably within an IT service desk or as a field engineer. Deep technical knowledge of computer systems, software, networks more »
Role: 2ndLine Support Engineer Location: Preston, Lancashire Salary: Up to … Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a secondlineengineer to join their busy service desk team. This isn't a general service desk, their team are extremely hands on and deal more »