required for the transition to a low carbon future. The Role To ensure the smooth running of the organisation’s Infrastructure solutions through effective Change, Problem and Major Incident management. Essential Skills Required A strong understanding of Incident, Problem and Changemanagement within an ITIL environment A … minimum of 5+ years performing at least one of Problem, Change or Incident Management at a senior level Demonstrable experience working with outsourced teams Demonstrable experience of both reactive and proactive techniques for problem and incident management A good working knowledge of IT infrastructure systems architecture and … Demonstrable experience of working in an Enterprise level organization Ability to manage colleagues and customers at different levels Key Responsibilities Manage an outsourced Service Management team responsible for Problem, Change and Major Incident management. Problem Management: Take a proactive approach to identifying and managing ongoing problems Ensure more »
Burman Recruitment are delighted to be partnering with a prestigious University in the East Midlands looking for a Senior Project Manager to join their Change PMO! The role is to support the Student Workstream within the Student Success Programme and will be providing PM skills across 3 projects within … focus on creating, progressing and monitoring the project plans, facilitating governance, reporting monthly on progress, and managing the benefits. With supporting three projects, stakeholder management will also be important. Support is provided via established project teams, and Programme resource, including changemanagement support. Experience Managing multiple projects … that deliver pan organisational change Negotiating with stakeholders in respect of project resources and delivery Leading project teams within a time limited, task focused environment Delivering training of project and changemanagement theory, supporting colleagues whilst on a project in project and changemanagement Producing more »
is urgently needing an interim chief transformation officer to support their portfolio of businesses as they continue to see growth and the need for changemanagement across the business. The role: The Chief Transformation Officer will play a pivotal role in driving operational excellence and streamlining processes across … and support to portfolio company staff on the new ERP system. Identify and mitigate potential risks associated with the ERP implementation. Develop and implement changemanagement strategies to ensure user adoption and maximize the benefits of the new ERP system. Collaborate closely with portfolio company leadership to understand … business transformation projects. Proven track record of successful ERP implementations in a private equity or similar environment. Strong understanding of best practices in project management, changemanagement, and data migration. Excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external more »
About The Role Change Delivery and Project Management Experts. Be part of something wonderful! Customer Change Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Are you ready to join a market-leading company and help deliver significant and positive changes for its … customers? Do you have extensive experience in ChangeManagement positions, including with Contact Centres? Are you an excellent communicator and influencer, with the ability to deliver on multiple projects? Have you a proven background in successful delivery of ChangeManagement? If so, we have exciting news … for you. We are looking for an innovative, creative Change leader, able to lead a team of Project Managers in the transformation of our Customer Experience. Youll be joining phs Group as our Customer Change Manager and we are looking forward to meeting you! Its an exciting role more »
Business Change Manager London (Hybrid) 6 Month Contract £(Apply online only)/day (Outside IR35) A skilled Business Change Manager needed with active SC Security Clearance for a 6 Month, Outside IR35 contract. Hybrid working with 2 days/week on site in central London. 3 days/… IT modernisation programmes for Government. Strong Banking/Financial Services domain experience is essential. Key skills, experience + tasks will include: Must offer strong change strategy and planning expertise as well as develop and implement them effectively. Influence tools and processes to create a strategy that supports adoption of … required changes. Project management and implementation expertise, delivering project management support for all aspects of change projects. Lead the end-to-end business changemanagement process, from requirement gathering to implementation- Process redesign and changemanagement principles. Ability to maximise employee adoption and more »
Safety topics; Process Safety Concepts Hazard identification and risk assessment Hazard awareness and characterisation associated with the system being operated and product processed Project ManagementManagement of major emergencies and emergency preparedness Management of changeManagement of safety critical elements (SCEs) Incident reporting and investigation … Legislation and regulations (e.g. COMAH, DSEAR) Codes and Standards Audit, assurance, management review and intervention Human factors Safety leadership commitment, responsibility and workplace culture Required key skills (functional/technical); Good understanding of Process Safety management elements and demonstrable level of professional competence in process safety (e.g. Hazard … Identification and Risk assessment, Management of Safety Critical Elements, etc.) Knowledge of Health and Safety Legislation and regulations Knowledge of Industry Codes and Standards Facilitation skills (i.e. Leading technical discussions) Project/Programme management, planning and organisation Changemanagement skills Lead auditor skills (i.e. Trained and more »
There has never been a better time to join this organisation as they build towards a greener future, tackling climate change, minimising their environmental impact, and reducing their carbon footprint! This is a vital role in delivering the future vision of this business. As a Transformation Business Partner, you … will help design and lead the Asset Management Transformation plan for the organisation, incorporating the principles of asset management and driving to improve asset management capability across the business. As a Transformation Business Partner, you will collaborate with a wide variety of internal and external stakeholders including … limited to operations, maintenance, engineering, and construction. This is a rewarding opportunity for an ambitious Project Manager to lead the transformation of the asset management capabilities, drive improvement and bring best practice into our asset management processes. You will take people on a journey, supporting continuous improvements and more »
Manchester Area, United Kingdom Hybrid / WFH Options
Arrow Global Group
other. As a leading European vertically integrated alternative asset manager specialising in private credit and real estate, As the Internal Audit Senior Manager (IT & Change) your focus will be to conducting and supporting engagements for our Group functions (including the Fund Management business), Ireland, UK, and the Netherlands. … You will be the SME for our annual internal audit plan, for IT infrastructure, IT governance, Cyber and Information Security, IT and non-IT change programmes and projects, Business Continuity and Disaster Recovery, Data Governance, Vendor Management, and Change Management. What will you be doing? Completing Internal … in accordance with annual Internal Audit plan. Overseeing the Internal Audit work of other members of the Group Internal Audit team relating to IT, ChangeManagement, and specialist function listed above. Providing advice and guidance to the business whilst serving as and independent Audit expert for IT and more »
will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, changemanagement, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive … the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's … continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead changemanagement efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels more »
At Peregrine, We're proud to be recruiting on behalf of our clients, an excellent opportunity has airsen to work as a change manager on a perm basis. This is an exciting an opportunity to work at the heart of the organisation, this is an entry level opportunity; however … on Microsoft Office applications, and excellent powerpoint and written communication skills. The Role The purpose of the role is to be responsible for the management of Change activity on the clients Production systems. This will involve working with key stakeholders including Communications Service Providers (CSPs), trusted Service Providers … Internal teams, and Industry Partners. Skills You will have excellent interpersonal and communication skills (oral and written) and be confident in dealing with stakeholder management and communications. You will be required to have excellent process and project management experience. Responsibilities: Manage multiple accounts through developing positive working relationships more »
Business Change Manager A global media business is hiring for a Change Manager for a transformational finance systems programme that is focusing on moving their core ERP system to S/4 HANA. 15 month FTC (extension likely) £60-000 - £70,000 + 15% annual bonus London office … days per week As a Change Manager, you will support the programme's changemanagement and communications agenda. You will develop and manage the Change and Communications Strategy as well as plan, track, and manage its delivery across all affected business functions. This is a very … who is eager to learn and develop their experience in a large scale and complex programme. Key Experience: Minimum 5 years of experience in changemanagement Worked on large, global change programmes Energetic and self-motivated Experience in project/programme communications Understanding of changemanagementmore »
Be part of our journey to set new benchmarks in the industry, impacting our employees, partners, and customers alike. Role Overview: As a Finance ChangeManagement Professional, you will play a pivotal role in driving and managing transformative changes within the business. You will champion the integration of … new processes, technologies, and cultural shifts, ensuring seamless implementation and widespread adoption across the organization, in addition to ensuring business readiness. Key Responsibilities: Drive change initiatives, aligning with business goals and ensuring clear outcomes Collaborate with Project Managers to develop and integrate change plans, considering impacts on people … processes, and systems Craft comprehensive communication plans to articulate change reasons and impacts Engage stakeholders, conduct impact assessments, and address skill gaps through tailored training programs Establish engagement strategies, proactively overcome resistance, and define metrics for monitoring progress Collaborate with teams to embed change principles and ensure seamless more »
HR Transformation Change & Communications Manager 12m FTC with likelihood of extension £80,00pa, 5 days a week Hybrid, with 2-3 days in West London HQ as required Immediate start Altum is partnering a well-known and exciting global retail brand in their search for an experienced Change & Comms manager to join their HR transformation programme team. The change strategy and framework has been written and now it needs delivering into the business. You will work closely with the Head of Transformation and the Change lead to support the EMEA organisation and people through the … you collaborate with the business as well as 3rd party organisations. This key role is responsible for supporting the crafting and implementation of the changemanagement strategy, communications, developing changemanagement capabilities across the organisation as well as devising training programs and developing the training material more »
Job Title: Change Communications Lead Location: Hybrid London (be on-site on an adhoc basis when required) Rate: Competitive Duration : 12 month contract Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. … firm that suit your experience should you wish to continue with Deloitte. The Role The Deloitte Central Business Services Transformation team is looking for Change and Change Communications expert with experience of delivering a range of campaigns/programme and change communications . You’ll be leading … a variety of internal campaigns and change programmes in Central Business Services and Enabling Functions including Ways of Working and customer improvement projects. Your role will be to lead the transformation change and drive the change communications with business partners and stakeholders across the firm. This role more »
Chipping Campden, England, United Kingdom Hybrid / WFH Options
Campden BRI
As Change Lead, you will be responsible for delivering strategic transformational change programmes across the business. You will lead the Campden BRI’s new Change team to bring broad cross functional change to the business. The purpose of the team is to ensure we translate strategy … effectively into robust programme delivery across the business. Ways of working should role model strategy, changemanagement and collaboration. The role will be a broad change role, taking the Campden BRI business strategy and preparing projects to operationalise the strategic aims considering: customer, operations, organisation design, culture … efficient process and metrics. You will look for opportunities for discontinuous change and building broader competitive advantage. Position Lead the translation of the Campden BRI strategy into holistic change projects across operations, people and process. Ongoing leadership of programme management to deliver large complex projects across multiple more »
Chesterfield, Derbyshire, United Kingdom, Wingerworth Hybrid / WFH Options
Vermelo RPO
Service Operations, you will lead a team responsible for managing IT Operations, Service Delivery, and Support. You will have a history of leadership and management, experience of strong decision making and service delivery/improvement, exceptional attention to detail and a high standard of written and verbal communication skills. … based from either of our offices in Peterborough, Chesterfield or Tunbridge Wells. Key Accountabilities and Responsibilities: Implement and maintain Service Operations processes incl. incident management, problem management, changemanagement, asset management, request management and the service desk. Identify and implement improvements to processes with … in service operations. Management of 3rd Party Suppliers which support service delivery. Foster and maintain a culture of continuous improvement to ensure the services continue to meet business needs. Set Service Levels & KPIs producing regular reports measuring performance. Manage and mitigate operational risks plus compliance with security/regulatory more »
ensuring that all activities are completed on time and within budget. Monitor progress regularly and make adjustments as necessary to ensure project success. Stakeholder Management: Identify and engage with all relevant stakeholders, including senior management, IT teams, HR teams, and external vendors. Communicate project goals, progress, and challenges … effectively to all stakeholders. Manage stakeholder expectations and address any concerns or issues in a timely manner. Risk Management: Identify potential risks and issues that may impact the project's success. Develop risk mitigation strategies to address identified risks and minimize their impact on the project. Proactively manage any … issues that arise during the project and implement solutions to resolve them quickly. Vendor Management: Coordinate with external vendors and service providers involved in the payroll migration project. Manage vendor contracts, deliverables, and relationships to ensure that all parties are aligned with project goals and timelines. Quality Assurance: Implement more »
Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good … understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum … Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand more »
Change Analyst 6 month initial contract (with potential to extend) Warwick (3-4 days per week onsite) Approx. £400 per day via Umbrella Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate … do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are looking for a Business Change analyst who can demonstrate experience in supporting embedding change within large organisations and support adoption of new ways of working and cultural change. … The Business Change Analyst will initially provide change support to an IT User and Data Microsoft Migration Project which will involve attention to detail, supporting, organising and embedding the delivery of the change. The Business Change Analyst will work alongside technical leads who will carry out the more »
days holidays) We need an IT PMO with experience working within Financial Services (Corporate Banking, Investment Banking). Essential: 1 - Strong understanding of project management methodologies and best practices, including business case , project planning and management, stakeholder management, issue identification & resolution, risk management, changemanagement 2 - Good technical understanding of IT and the System Development Lifecycle (SDLC) 3 - Good understanding of project management methodologies 4 - Excellent organizational and time management skills 5 - Team-oriented and collaborative mindset Desirable: 6 - Relevant Project management qualification (APM, PMP etc) 7 - The ability to remain … desire to interact with stakeholders at all levels 9 - Strong problem-solving skills: the ability to make connections, highlight scenarios that may need senior management intervention, and drive change through objective unbiased recommendations 10 - Experience of prioritizing work to meet tight deadlines General Duties and Responsibilities Programme/ more »
full benefits package. Shift based (panama shift) days and nights. Responsibilities; Identify operational issues Continuously analysing and improving the process Troubleshooting/Maintenance Incident Management Problem ManagementChangeManagement Identify priorities by assessing objectives Investigating complaints and suggestions Increase efficiency Develops operational solutions by defining, studying … estimating, and screening alternative solutions Continuous Improvement Process Monitoring technical availability Improving operational quality results Supervision of implementing changes ChangeManagement Contributing information and opinion to unit design and modification teams Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends … and developments Qualifications/Experience; IT based qualification and 3-5 years experience in IT An understanding of warehouse operations and supply chain management Technical knowledge of Linux and Windows operating systems SQL Database knowledge Desirable; 1+ years experience in software application support and incident investigation 3-5 years more »
DE74, Castle Donington, Leicestershire, United Kingdom
Minstrell Recruitment Ltd
full benefits package. Shift based (panama shift) days and nights. Responsibilities; Identify operational issues Continuously analysing and improving the process Troubleshooting/Maintenance Incident Management Problem ManagementChangeManagement Identify priorities by assessing objectives Investigating complaints and suggestions Increase efficiency Develops operational solutions by defining, studying … estimating, and screening alternative solutions Continuous Improvement Process Monitoring technical availability Improving operational quality results Supervision of implementing changes ChangeManagement Contributing information and opinion to unit design and modification teams Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends … and developments Qualifications/Experience; IT based qualification and 3-5 years’ experience in IT An understanding of warehouse operations and supply chain management Technical knowledge of Linux and Windows operating systems SQL Database knowledge Desirable; 1+ years’ experience in software application support and incident investigation 3-5 years more »
Employment Type: Permanent
Salary: £56140 - £56141/annum full benefits package
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
AWD online
Business Change Project Manager with relevant project management experience, Prince2 or similar qualification, knowledge of local government and excellent communication and organisational skills is required for a well-established organisation based in Wokingham, Berkshire. SALARY: £43,421 - £48,474 pro rata + Generous Benefits (see below) LOCATION: Hybrid … office in Wokingham. JOB TYPE: Full-Time, 12 Month Fixed Term Contract JOB OVERVIEW We have a fantastic new job opportunity for a Business Change Project Manager with relevant project management experience, Prince2 or similar qualification, knowledge of local government and excellent communication and organisational skills. Working as … the Business Change Project Manager you will play a key role in providing services and competencies to assist with the Change portfolios strategic initiatives and activities. As the Business Change Project Manager you will be responsible for managing projects applying processes and procedures that align to the more »
Job Title: IFS Change Manager Are you an accomplished Change Manager with a wealth of experience in ERP implementation projects? Our client, a leading organization embarking on a greenfield implementation of the IFS Cloud system, is seeking a professional like you to drive their changemanagement efforts. Requirements: Proven Experience: Do you have 8-10 years of solid experience as a Change Manager or in a similar role, specifically within ERP implementation projects? Your expertise is exactly what our client needs to navigate this transformative journey. Strong Understanding: A deep comprehension of changemanagement principles, methodologies, and best practices is crucial. Your knowledge will enable you to develop and execute strategies that align seamlessly with our client's goals and ensure the success of the IFS Cloud implementation. Responsibilities: As an IFS Change Manager, you will take the lead in more »
developers around need would be very beneficial. You could be a great fit if you have 3+ years working in enterprise customer success, account management, professional consulting, professional services for a SaaS company, or similar. Perhaps looking after between 20-80 accounts overall. A passion for helping solve customer … success roadmap based on customer's changing circumstances or requirements. Customer Facing Experience - You have extensive customer facing experience, especially with Enterprise customers Effective ChangeManagement - Be able to assess customer's changemanagement needs, provide guidance and support. Able to co-design and implement activities … and initiatives aimed at changemanagement facilitation. Internally can drive change initiatives aimed at process improvement/customer outcomes. Superior Project Management - Be able to identify, initiate, and drive project initiatives against defined success criteria. Active Listening and Versatile Communication - Be able to communicate in a more »