a difference in an evolving and growing customer success department, where the customer is the heart of the business. Role/Responsibilities: Provide onboarding support to new customers Provide technical support to existing customers Assist with customer queries via phone, email and live chat Assist with daily troubleshooting more »
delivering remote webinar training to customers Monitor and evaluate training effectiveness through assessments, surveys, and feedback reporting Creating engaging webinar content Assist by onboarding new customers ensuring they receive the best possible start and support all their training needed, bespoke sessions Creation and maintaining of external and internal more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Lorien
Data Integration Engineer - £58K + bonus West Midlands-hybrid working (3 days in office) The client SaaS Software business platform which is revolutionising financial management for their customers. Job Summary Responsible for working on integration's within the platform. Working with Customer Success to configure data integration's. What more »
delivering remote webinar training to customers Monitor and evaluate training effectiveness through assessments, surveys, and feedback reporting Creating engaging webinar content Assist by onboarding new customers ensuring they receive the best possible start and support all their training needed, bespoke sessions Creation and maintaining of external and internal more »
delivering remote webinar training to customers Monitor and evaluate training effectiveness through assessments, surveys, and feedback reporting Creating engaging webinar content Assist by onboarding new customers ensuring they receive the best possible start and support all their training needed, bespoke sessions Creation and maintaining of external and internal more »
sales targets including new restaurant sign-ups Building your network in the hospitality sector Demo the products both in person and online Supporting with clientonboarding Who You Are Sales experience, ideally field sales A genuine interest in the hospitality industry Knowledge of restaurant operations is a more »
with a managed service provider in Leeds that are looking to expand their IT team due to a significant period of growth including onboarding of new clients and projects. For this role, you will be responsible for supporting these new clients, visiting their sites and supporting them on more »
Employment Type: Permanent
Salary: £30000 - £40000/annum Progression and training with benefi
the Scientific sector, our company enjoys global recognition for its commitment to quality, service, and reliability. A storied company with a long history, our client supplies their product across the world whilst maintaining an excellent reputation. Role Overview As a Sales Manager, you will merge technical expertise with account … skills. Act as a global liaison, providing pre- and post-sales support, identifying new business opportunities, and contributing to the inbound sales process for client onboarding. The Sales Manager is the face of the brand to important, established (and new) customers. What We Need The ideal Sales Manager will … customer-facing Account Manager positions previously - Ideally a background in Science either from commercial or academic experience. - Exposure to the inbound sales process for clientonboarding is advantageous. Elevate your career with job security, private health schemes, company pension, and more in our stable and reputable client. more »
Client Experience Manager/Client Success Manager - IT Solutions/MSP - Bristol - New Role £40k - £55k + Bonus + Car/Car Allowance A leading organisation iin the Britsol area requires an experienced Client Experience Manager/Account Manager. Reporting to the Client Services Director, you … will be an ambitious, enthusiastic individual that strives to deliver exceptional client experiences while building meaningful relationships with clients. Additionally, you will be responsible for onboarding new clients, ensuring a smooth transition. Responsibilities: You will be experience in developing strong relationships, connecting with key stakeholders and reporting … on account performance as well as recommending IT solutions for businesses. You will deliver client review meetings with stakeholders and produce and manage IT strategies You will be vital in supporting clients with new projects and opportunities and understanding their business and how services can drive their business forward more »
The Team: The Web Development team is an integral part of the business. We manage the websites for onboarding all users, customer portals for managing their accounts & the API’s that power all of our applications. What you’ll do: Convert complex problems into solutions working with other more »
experience needed for this role can be found in the full description below. You will have had proven experience of implementation projects, specifically onboarding new customer contracts utilising methodologies such as Prince 2 or similar. You are confident communicator and an experienced engagement champion obtaining buy in from more »
company's order book and delivering sustained, profitable growth for the Penta team. You'll work closely with the Sales & Marketing team, proactively onboarding new customers and preparing accurate quotes to maximise flow and throughput. You will be continuously improving how the team operates and contributing to driving more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
will be to work with the Senior Management team to create and design templates, governance and documentation across the business and for the onboarding of new clients. Please provide the most important responsibilities, including an overall responsibility the role will require. To assist in the creation and implementation more »
customer contracts Increase profitability across the customer base Ensure customer retention - meeting minimum renewal objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Responsible for working with the Sales team to onboard and integrate new clients and developing existing client … job titles of; Sales Coordinator, Sales Support, Business Development, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Client Liaison Officer, Client Support, Client Services Support, Office Manager, Office Coordinator, Senior Sales Administrator, Commercial Sales Coordinator, Client Relations Coordinator, Sales more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboaring Executive to join their office in Cardiff, where there is a hybrid working policy in place. The role will … pay a competitive salary and comes with a range of benefits. The Onboarding Executive is a new position within their wider CustomerOnboarding team. What is expected of the Onboarding Executive? Conduct objective, fair, thorough, and timely investigations into approved Business applications Establishing if … based on relevant data and make the right decisions, considering both the business and customer outcomes Role would suit an individual with a CustomerOnboarding, Due Diligence and/or Investigative background Excellent written and verbal communication skills Delivering great service to our client's customers Understanding more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
system - phase old system out and new system in Large remediation program This role is responsible for E2E project management and delivery of the client on-boarding and change projects in Securities Services achieving the agreed scope, time, cost and quality outcomes for the client. Key skills required Ability more »
pipelines, and meet targets. 🔍 The ability to craft and deliver compelling messaging that resonates with potential clients. 🔍 A strategic mindset to understand and anticipate client's future plans. 🔍 Ideally, a degree-level education (or equivalent). Why Apply? By joining the team, you'll enjoy: 🎉 Salary up to more »
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Interquest Group
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Executive to join their office in either Cardiff or Southampton 3 days per month and the remaining time is hybrid working. … expert and be expected to bring the relevant knowledge and experience in a first line risk environment. What is expected of the Business Onboarding Executive? Acting as subject matter expert; Acting as a mentor to the onboarding teams to support and build knowledge and confidence in … training material that is interactive and brings the subject matter to life. Run regular 1 on 1 coaching and feedback sessions with the Onboarding team to drive an improvement culture. Using trends and data to proactively seek improvements to the existing process, take ownership of these improvements from more »
approved policy & appetite statements and best practice, ensuring accuracy and integrity of data and records, as well as detecting errors and fraud. Delivering effective client risk management strategies for and provide high quality service to Arbuthnot Commercial Asset Based Lending clients. Develop & maintain strong relationship with clients at board … level, maximising client life and retention. Keep bad debts and client attrition to a minimum. Support the sustainable and profitable growth of Arbuthnot Commercial ABL in all pricing discussions. Understand risk drivers and monitor triggers ensuring that risk is managed within Arbuthnot Commercial ABL Credit Policy and Procedures. … with recommended actions as necessary. Review underperforming and watch clients within the portfolio and recommend action to the Portfolio Management Meetings. Present outcomes to client in robust & positive way Analysis of client financial statements and forecasts to present to the Portfolio Management Meetings. Ensure client submissions, data more »
Client Success Executive Aylesbury/Hybrid (2 days per week onsite) Up to £28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic … loyalty programmes. Conduct regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and … proposals, demonstrating the value and impact of our loyalty solutions. Work closely with cross-functional teams, including sales, marketing, and product development, to ensure client needs are met and deliverables are executed effectively. Provide ongoing training and support to clients on the use of our platform, ensuring maximum utilization more »
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Cobalt Recruitment
CAFM Onboarding Consultant £50,000 - £60,000 Remote Working - with monthly North West Head Office required Company Overview Cobalt is once again delighted to be supporting a well-respected Facilities Management and Project Management Software provider. Due to the business's ambitious growth plans over the course of … years, where they will be partnering with large-scale retailers and government entities, they are looking for an ambitious and adaptable Product Onboarding Consultant to help the business achieve its lofty ambitions. … Role Responsibilities Plan, manage and communicate the progress of projects, achieving project milestones and maintaining momentum using the client standardised model for CustomerOnboarding Set and manage customer expectations regarding project scope and timeline, customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
ZEREN
new and existing client projects, ensuring they have a seamless experience from the moment they sign up for our services. Key Responsibilities CustomerOnboarding Develop and implement an effective customeronboarding strategy that ensures new customers have a positive and seamless experience. Ensure the team … and manage the technical customer support team, providing guidance, training, and support as needed. Manage and implement an on-call rota for the customeronboarding and support team. Establish and maintain KPIs and metrics to measure the success of the onboarding and support processes. Identify areas … and support processes and work with relevant teams to implement changes. Stay up-to-date on industry trends and best practices in customeronboarding and support. Collaborate with other departments, such as sales and engineering, to ensure a cohesive customer experience. Work with clients to understand their more »
Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the … plan by receiving finance proposals from the broker network and keying them into the CRM system as well as taking clients through the onboarding journey and undertaking due diligence checks. You will be responsible for generating finance and security documentation and progressing your deals to pay out. First more »
Gateshead, Tyne and Wear, North East, United Kingdom
Central Employment Agency (North East) Limited
Central Employment is proud to partner with a new client looking to change how things are done within their industry. Starting on this data-driven journey, they want to take on an IT Systems Analyst to join their expanding IT team. They are building an exciting culture with expansive … operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports to drive informed decision-making. Facilitate the onboarding process for new clients, ensuring a smooth transition. Configure and operate the order processing system (Mintsoft) for both new and existing clients. Set up … clients with customer service software systems, infrastructure, and hardware for smooth onboarding The Person Excellent communication and interpersonal skills Confident and professional manner when contacting Customers by Microsoft Teams, Phone and Email. Self-Motivator Ability to work under pressure Experience in understanding complex software systems, including troubleshooting and more »
Software support experience Summary : As a Development Tech Support Engineer you will be supporting our MESTEC division. You'll be at the forefront of client interaction, enhancing business support by leveraging your expertise to analyze code and identify bugs within the database. Your role involves delving into intricate software … demonstrate proactive problem-solving skills, swiftly resolving issues and ensuring seamless functionality. With a blend of technical acumen and exceptional communication, you'll elevate client satisfaction by providing comprehensive support tailored to their needs. Who are we? Eyelit Technologies is the parent company for Eyelit, MESTEC and Optessa who … Sr. Talent Partner 1st Interview with Arnav, our Sr Implementation Engineer 2nd Interview with Kenny, Head of Support 3rd Interview with Lucy, VP of Client Services Offer Curious? Here’s a bit more about us: Eyelit Technologies provides a suite of manufacturing management software products including Manufacturing Execution Systems more »