26 to 50 of 73 Customer Service Jobs in Cambridgeshire

support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager. Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures. Inputting and updating … service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy. Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures … track and receive notes in a timely manner. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate. Undertake training of new staff as directed by Line Manager and/or other managers. more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »

a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays … crucial role in the delivery of technology solutions to the healthcare industry, and you will be no different. Working as part of our Managed Service Engineering team, you will report directly to our Managed Service Delivery Manager and you will provide hardware, software and network fault resolution and … a job, but an opportunity to add value and develop yourself further, then apply today! What youll do As one of our IT Managed Service Engineers, you will be responsible for the installation and commissioning of new systems, upgrade of existing systems to latest software and/or hardware more »

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described more »

a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do. Our vision is to become the UKs most trusted provider of ICT … support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn to for … everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing 2nd Line Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key more »

title: 2nd Line Support Engineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team. This is an exciting opportunity to … a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Training and mentorship will … basis of knowledge around infrastructure support. Required Experience Previous 2nd line level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and hardware issues, and able to create methodical solutions. Experience in deploying onsite hardware and software deployments. more »

Job title: Infrastructure Engineer Location: Peterborough area (onsite) Salary: £40-50,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented Infrastructure Engineer to their established customer support team. This is an exciting opportunity to work … a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers. This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs. Expert training and funding … be available. The Ideal Candidate Previous experience of 2nd-3rd line infrastructure support in either an internal facing or MSP environment. Excellent communication and customer service skills. Networking experience including switch configuration, routing protocols, Firewalls, and VPNs. Troubleshooting experience across a range of hardware and software issues. Experience more »

opportunity, please apply with your most up-to-date CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

opportunity, please apply with your most up-to-date CV . Keywords: IT Support, IT Support Technician, 2nd Line Support, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

Duxford , CB22 4QX Full time Monday to Friday This new role is pivotal in ensuring we can develop and implement efficient solutions for our customer through smart technology and data-driven innovations.Maintaining the reliability and efficiency of SMT GBs digital solutions youll be our primary technical support contact for … our SMT Digital Machine and Site solution portfolio. Reporting to the Site Solutions Manager youll be providing a triage service of solution support issues. Offering expert guidance and support to internal and external customers on digital solution related inquiries youll investigate and troubleshoot software issues involving multiple API integrations. … support issues with customers, internal teams and suppliers Identify opportunities to introduce services or solutions to grow solution success Support our customers, sales and service teams to ensure maximum uptime of digital solutions Manage Solution subscriptions and future Saas product offerings Contribute to the enhancement and optimization of SMTs more »

in touch with me on 0121 818 4038 . Keywords: IT Analyst, IT Support, IT Support Technician, 1st Line Support, 1st Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Customer Service, Microsoft Office 365. BeTechnology Group Limited is acting as more »

Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »

are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12078 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »

you! Key Responsibilities: Monitoring the progress on multiple projects and co-ordinating necessary actions with the team. Collaborate closely with the line manager on customer deployment projects. Develop and manage detailed project plans, producing progress reports as needed. Review, design, and create engineering drawings for project execution using CAD … software. Oversee system installation, commissioning, and integration, Address customer queries and concerns during project execution. Serve as the primary conduit between customers and the central team. Actively participate in fieldwork for smooth deployment. Complete and track required acceptance tests and provide support to deployment teams. Travel as needed for … using AutoCAD & SolidWorks software packages. Working knowledge of Project Management principles (e.g. PRINCE2). Knowledge of Microsoft programme, i.e. Word/Excel/PowerPoint Customer service and conflict management skills Team management skills and experience in leading multicultural and multi skilled teams Next Steps: If this role sounds more »

Job summary When patients are ill and need the right medical attention, HUC provides the NHS 111 and Out of Hours GP service to 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. We are particularly interested to hear from candidates who can work evenings and … weekends. Main duties of the job To deliver an effective, safe and competent call handling service for callers to NHS111 which includes patients, their representatives and Healthcare professionals. To represent the organisation in a professional and courteous manner in accordance with agreed protocols. Be responsible for the prioritisation of … about other available services. Liaising with other agencies and healthcare providers to ensure patients are appropriately directed. Identify issues which may negatively impact upon service delivery and reporting these on to the Manager on duty in a timely fashion. To work co-operatively within the organisation, sharing and utilising more »

return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »

level qualification or equivalent experience * Experience with incident troubleshooting and escalation * Windows Server administration * User Access privileges * Knowledge of networks and physical infrastructure * Strong customer service ethic * Working knowledge of Cyber and IT Security concepts and practices * Experience with security-related software including Zscaler, Darktrace, M365 * Familiar with more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

email) and allocate enquiries as appropriate Establish yourself as first point-of-contact for future technical enquiries through relationship building Acknowledge and empathise with customer issues Identify information/data required for issue resolution and collect information as appropriate Analyse experimental data to identify issues Use the appropriate resources … to identify and recommend corrective actions e.g datasheets, application notes, papers, supplier contact, customer service team contact etc - Benefits of the Technical Support Specialist £28k-£34k basic Bonus (Individual & Company) Pension Healthcare Holiday The Ideal Person for the Technical Support Specialist A Life Science Graduate with either a … degree and a minimum of 1 years of laboratory experience, or an MSc or PhD A passion to share knowledge in order to solve customer challenges Strong technical competency to understand and then clearly discuss theory and principles of experimental design, techniques and results Excellent troubleshooting skills The ability more »

to monthly schedules and ensure the integrity of payroll information and inputs. · Achieve agreed Key Performance Indicator’s through maximising performance and providing excellent customer service. · Support internal or strategic projects and “ad-hoc” tasks. · Provide administrative services in respect of Senior Management Function activity including annual fit and … Powerpoint. · Experience with telephony applications. · Knowledge of SAP – Desirable not essential. · Knowledge of Visio – Desirable not essential. · Experience with process documentation. Good to have: Customer Service skills including written communication – letters, emails etc. Call handling experience. Experience of handling a wide range of diverse, sensitive and confidential activities … within a customer facing environment. An understanding of National insurance and tax legislation. An understanding of Statutory Sickness and Maternity pay. An understanding of manual payroll calculations. An understanding of FCA requirements in respect of Senior Managers. Rewards & Benefits TCS is consistently voted a Top Employer in the UK more »