with a track record of successfully delivering IT services using the ServiceNow platform Strong understanding of IT service management processes and best practices, with ITILcertification preferred Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve results Strong communication and interpersonal more »
Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »
SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical more »
of software systems, processes, and configurations. Project Management Qualification. Strong understanding of systems analysis and design methodologies. Desirable Master's Degree in Computer Science. ITIL qualification Working knowledge of digital accessibility requirements. M365 Product Qualifications. Experience Essential Proven experience of software development in a formal development environment. Evidence of more »
Teams) Experience with social networking and messaging tools (Yammer, Slack, MS Teams) Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) ITIL certified Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job. Be responsible more »
Teams) Experience with social networking and messaging tools (Yammer, Slack, MS Teams) Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) ITIL certified Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job. Be responsible more »
abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITILcertification - Ideal. more »
Winnersh, England, United Kingdom Hybrid / WFH Options
IDEMIA
technical reports and effectively manage client support. Have good command of english Even better if you have: An experience working with public authority client ITILcertification Benefits · 25 days holiday per year plus bank holidays · Group Personal Pension with employer contributions · Life Assurance · Private health insurance Other employee more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Omagh, County Tyrone, Northern Ireland, United Kingdom
Ad Warrior
processing equipment Knowledge in Innova Production System/Microsoft Dynamics/ILeader Experience of working in a team and understanding of Food Industry & QC. ITIL Qualified Experience of IT Helpdesk software To Apply If you feel you are a suitable candidate and would like to work for this reputable more »
with PC Imaging software. Windows Deployment Server/Microsoft deployment toolkit would be of particular benefit. Experience using Apple iPhone/iPad products. An ITIL certification. more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »
that customers are treated fairly, in line with Legal & General’s Customer Experience and Treating Customers Fairly policy (TCF). Qualifications TOGAF or similar certification is desirable. A related degree is desirable or demonstrable equivalent experience - ITILcertification would be an advantage Knowledge of enterprise architecture and more »