Case Handler Team Leader (Office)
Manchester, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Guidant Global
risks and areas for improvement, make risk/impact assessments within existing processes and procedures. Manage day to day activities, prioritise to deliver to SLA's and achieve KPI's. budgets, service levels and business targets Ensure that all customer complaints/queries are resolved or escalated through the appropriate … solving skills with focus on quality and attention to detail Ability to work towards targets and plan own workload to meet business requirements and SLA's. Customer focussed approach, dedicated to understanding the needs of customers and clients. Evidence of commitment to exceptional service and building positive relationships A background more »
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted: