develop and close new business. Responsible for independently managing assigned sales territory. Demonstrates effective sales strategies and manages sales cycle across prospect base and service offerings, with ability to consummate sales transactions within expected timelines. Demonstrates successful use of discretion and independent judgment to negotiate deal terms consistent within … company pricing, service and other guidelines. Is a “closer”, meaning that the Territory Account Manager demonstrates the ability to use creativity, independent judgment, selling skills (including accessing company resources) and discretion to close transactions within company pricing, servicedelivery and other guidelines. Develops annual sales plan for more »
communication skills and strong technical knowledge to contribute heavily to a business roadmap. Within this role you will: Lead senior technical relationships and supervise servicedelivery for projects and production support. Serve as the primary contact for technical escalations and represent the team in client forums. Offer technical … communication skills, including the ability to engage with clients and a wide range of internal stakeholders both formally and informally. Hands-on approach to delivery and working as a team to meet client deadlines. Technical experience working within a SaaS organisation ideally FinTech. 10+ years' experience in client facing more »
We get passionate people and you get vibrant and rewarding careers. About the role The Finance Systems team is responsible for the ongoing design, delivery, operation and optimisation of the NetSuite finance platform and solutions across the Cognita group of companies. The team has resources based in each Cognita … and analysis processes. The principal solution is NetSuite ERP system and will replace a myriad of legacy systems globally. Reporting to the Finance Systems ServiceDelivery Manager, the NetSuite Solution Architect will take responsibility for the rollout of NetSuite and deploy the solution across our finance operations globally … cloud-based solutions including NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex regional or global brown-field environments. Sound experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic more »
Central London, London, United Kingdom Hybrid / WFH Options
Aptia UK LTD
we could have your perfect next role. The Role You will beresponsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving servicedelivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »
resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance servicedelivery Maximise customer renewals through user engagement What this offers Working for an industry-leading software company who have a fantastic track record … Satisfaction Director/Account Growth Manager/Client Support Coordinator/Customer Retention Specialist/Account Success Manager/Client Engagement Consultant/Customer Service Strategist/Graduate/Trainee/Entry-Level ********************************************************************************* RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role more »
processes. Work independently to resolve complex security issues, with support and guidance from the Cyber Security Manager and Security Architect. Provide knowledge transfer to ServiceDelivery teams and mentor other members of the cybersecurity team. Develop an in-depth understanding of threats in a mission-critical or national more »
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless servicedelivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »
workingwith business development programmes within professional services environment Strong project management and planning skills Effective business writing and communication styles, adaptable to various situations Servicedelivery and results focused Proactive, Strategic and pragmatic; committed to developing trusted adviser' status Proactive, enthusiastic and optimistic attitude; commitment to profitable growth more »
have a user base of at least 2,000 people. An in-depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery. What we are offering: 26 days holiday with an option to buy an additional week. Company sponsored Pension Scheme with a 5% employer more »
with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management course. Training … world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while delivering added value for owners, Ashmore Residential is committed to successful partnerships with all parties. Our Values: Leadership – Taking ownership of everything we … do, always accountable to every customer and stakeholder. Exceptional Standards – We set out to create new standards for servicedelivery in the industry. Robust, reliable, fast and efficient, designed to meet the needs of modern living. Customer Focused – Everything we do revolves around maintaining the very best customer more »
Home based role This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple … You'll Be Doing: '€¢Work with internal/external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle. '€¢Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity. '€¢Assist in the release … business sign off. '€¢Create Change records and package release records specifying the effect on CIs within the Release Management service. '€¢Work with project and service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB more »
to join a leading FTSE 100 organisation as a Technology Procurement Manager with global responsibility. Responsibilities: Identify and lead improvement projects through supplier consolidation, servicedelivery improvements, process efficiencies, procurement policies and training interventions. Support the development and delivery of a procurement strategy. Track and report on more »
video conference, display, and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support. Working hours are primarily between the core hours of 7:00 am 7:00 pm (Mon … the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the ServiceDelivery team to provide support on client sites for general BAU AV support and events support where required. To operate and support presentations … rotas and shift patterns. Strong drive to continually learn and adapt to multiple clients, their technologies, and support practices. High-level corporate AV customer service skills both verbal and written to deal with both internal and external customers across multiple clients. Positive attitude to all situations. Ability to adapt more »
As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to servicedelivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »
infrastructure issues, collaborating with technical and non-technical teams as needed Supporting the implementation of processes and controls to ensure maximum uptime and quick servicedelivery for both physical and cloud-based workloads Building and nurturing relationships with stakeholders, serving as a trusted advisor and technical authority, and … best practices Requirements: Hands-on experience with modern infrastructure technologies, particularly Office 365 and Azure Infrastructure services Experience with infrastructure, enabling automation and self-service capabilities for product development and platform engineering teams Skills in PowerShell, automation, and Terraform Experience with Palo Alto and Meraki Benefits: Competitive benefits package more »
role of Regional Surveyor, you will play a role in helping themcontinue to deliver on their ambitions, through leading on responsive and planned maintenance servicedelivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include: Responsibilityfor inspections of responsive and … complex repairs, damp and mould. Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations. Build strong relationships with our internal and external clients to deliver a high quality, customer focused service … the rest; from home, or otherLondon or regional locations. About you They are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes. You may hold an HNC/HND level qualification or more »
to a winning strategy and culture. They are now looking for an Underwriting Operations Business Partner who will be responsible for the risk administration servicedelivery (data quality and timeliness) by an Outsourced Business Partner, and Underwriting Operations to the Underwriting Teams. Operations Business Partner – Responsibilities - Oversight of … point of escalation between the Underwriting Teams, Underwriting Operations, and the Outsourced Business Partner. - Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend/lead meetings as required with relevant stakeholders. - Responsible for the management and training of the Underwriting Operations Team members. - Standardise more »
specialist position with chartered status. This individual will have an imperative position in ensuring and maintaining the highest standards of financial advice and client servicedelivery within the client advice team, and ensuring all matters are executed with precision. This is one of the most exciting FinTech firms … their competition in what is a crowded market. Perhaps best described as having the culture of a FinTech start up whilst delivering institutional level service to sophisticated investors. They are looking for a well-rounded individual who can take on technical responsibilities immediately. The right individual would also have more »
Greater London, England, United Kingdom Hybrid / WFH Options
BFB Labs
communications, digital and face to face presentations and workshops Be an expert in our products, able to inspire families and professionals to utilise the service as well as understand how best to embed the offer into pathways Monitor and interpret available data to understand the impact of your work … and inform future implementation strategies Identify and manage risks to implementation from a service and product perspective. Identify and address any roadblocks, identify root causes, define and activate solutions, and enlist cross-functional support to resolve Identifying opportunities for improvement and inspiring colleagues to realise them Maintain accurate records … including stakeholder details, meeting notes and tasks Contribute to our overall customer retention strategy by ensuring successful implementation of the service offer Identify and qualify opportunities to improve revenue, working in close collaboration with sales/business development The Ideal Candidate Experience: 3+ years working within education, health or more »
skills , Numerate with strong attention to detail. THE ROLE Enquiry Management – handling inbound calls and emails from our clients and delivering industry leading client service quality to our stakeholders Client Communications – ensuring the highest degree of care and accuracy when producing, checking and distributing regular client communications Client and … and Company policies. Use of Smart Search Management and Oversight of the Custodian – working with our outsourced custodial and administrative partners to ensure seamless servicedelivery for our clients #clientservices more »
outcomes, remediate test findings and communicate any residual project risk Be able to act as the security business change ambassador to ensure successful project servicedeliverymore »
G, HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of servicedelivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff more »
meetings to analyse customers' needs. Providing technical support during pre-sales and post-sales processes Negotiating new contract and payment terms. Liaising with our ServiceDelivery team Experience Required Established technical background with hands on experience in digital and cloud-based technologies. You will be passionate about working more »
range of client scenarios, focusing on high quality even in high-pressured, time-critical situations Proven ability to assess, design and implement new HR servicedelivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience more »