76 to 100 of 166 Service Delivery Jobs in the North of England

Job summary As Programme Manager you will work as part of a Strategy, Development and Delivery team with responsibility for transformation and service development in our priority and enabler programmes, initially focusing on supporting the work of Healthy Children & Families priority area. Interviews for this role will be … and part of the Bradford and Craven Health and Care Partnership strategy. They encourage collaboration and partnerships between all sectors involved in the delivery and commissioning of health and care services in Bradford District and Craven. All programmes have a broad "end to end" scope, meaning that they cover … role Experience of making recommendations to decision makers Experience of being involved in budget setting and working knowledge of financial processes Experience of significant service redesign across organisational boundaries. Line management experience Knowledge and Understanding Essential A high level of knowledge and experience of health and/or care more »

of our Digital and Data Journey to Change(see attachment). Importantly you will understand how you deliver your role well will support the delivery of high quality care within an ambitious organisation. We'll support you with your professional development and work life balance so that you can … management team for technology services, reporting to the Head of Technology Services. Direct management of the Network team, network services and associated activities supporting delivery of high quality digital services. We are looking for a highly competant and experience network manager who can provide expert advice and management in … that you valued and appreciated. Job description Job responsibilities Has credibility with technology staff and managerial leaders. Can understand and learn quickly about relevant service delivery issues, take governance/due diligence processes and ethics into account and successfully engage and influence technical and managerial colleagues at all more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

an exclusive arrangement.As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SME’s and large Corporations with a client list that is looking … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

will include using data to identify areas for improvement and make recommendations for changes. Role Designing and creating reports that provide valuable insights into service levels, customer insights and system availability - By analysing this data, you will contribute to the enhancement of IT delivery processes Seeking opportunities to … you may implement industry best practices, adopt new technologies, or streamline workflows Through your contributions, you will play a key role in ensuring that service levels are maintained, concerns and issues are addressed promptly, and IT operations are continuously improved. Training Why choose our Microsoft Data Essentials apprenticeship? QA … basis for other roles within IT or Data teams, providing an insight into business requirements, and opening up into roles such as Data Analyst, Service Delivery, Problem Management or Business Analyst. Benefits: 25 days holiday with the opportunity to buy additional leave Two volunteering days a year to more »

use your knowledge from within the FM, real estate, construction or adjacent industry to provide solution and option appraisal of new methods of FM Service delivery, and identify valid and viable commercial delivery options. Role & Responsibilities Use a proactive approach to continuous improvement in communications, management procedures more »

3rd Parties overseeing all things infrastructure from design to implementation and ongoing BAU Support. This will include project management and overseeing seamless operations and service delivery. Tech You will need to be hands on and manage people/3rd parties covering the following ... Configure and manage hybrid Azure more »

training.This may include the following examinations; Obstetric, Gynaecological, General Abdominal, Vascular, and additional examinations depending ontraining and knowledgebase.Adapt clinical remit in line with Departmental Service needs. This may include training toundertake newly developed ultrasound procedures.To act as an expert practitioner demonstrating advanced clinical competencies and knowledge.To assist in the … and guidelines for best practice and propose changesin procedures and protocols in the department.To assist in the training of Student Sonographers in support of service continuity.To have an interest in all aspects of Ultrasound, with the ability to develop skills in newtechnology.Assess requests imaging: justifying and/or authorising … required.To review images and ensure that supplementary imaging procedures/views are considered prior to patient departure from the Department.Provide a highly specialist clinical service and advice in the form of prompt formal written andverbal reports on ultrasound studies to the referring clinician. About us Working for your organisationEstablished more »

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking … communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC/Drug & alcohol testing/Speed gun awareness. About Company Join Today and Build a more »

co-ordination process involving both direct and indirect staff management. Preparation of proposal submissions including solution and option appraisal of new methods of FM Service delivery to identify valid and viable commercial delivery options. Obtaining specialist subcontractor costs. Formulate bid based on BDM brief where required. Labour more »

in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »

to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient service delivery Training You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits. Attend more »

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

working together to enable a better, safer and more interconnected world. Job Description PRIMARY PURPOSE OF THE ROLE To ensure the successful implementation and delivery of client projects on a global basis in line with the agreed client plan and ensure that contractual obligations are fulfilled. To identify new … CBE services post contract award and work to the agreed client plan. Focus on maintaining customer satisfaction and maximising the opportunities for expanding our service offering as well as revenue Develop and deploy global co-operative agreements within the SGS network. Monitor and manage global contract performance, including supervision … of both audit delivery and ‘back-office’ activities run by the managing affiliate and delivery affiliates using the support of GKAA. In liaison with GKAA, monitoring the performance of SGS regarding client specific KPI’s. Identify and mitigating risks with respect to poor performance/client expectations Manage more »

to join their Manchester office on a permanent basis. The business have over 50 offices worldwide and a turnover of £1b As the Shared Service Director you will oversee a team of c 60 members of staff across Payroll, Billing, Cash, Collections and Treasury - and then phase 2 of … team too. This person will lead their organisation to achieving continued operational excellence and drive continuous improvement in transactional activities. This role is heavily service-oriented toward both internal and external customers. Key responsibilities for the role include: - The management and coaching of Payroll, Billing, Credit Control, Treasury and … strategic vision, and project roadmap for the Shared Services organisation. - Define prioritisation of non-standard team deliverables (e.g., projects, reporting requests). Accountable for delivery of agreed upon deliverables. - Team Management: coaching, motivating, developing, training and leading teams to meet and exceed targets and KPIs. - Responsible for the ongoing more »

function, ensuring adequate coverage and smooth operation of staff-related administrative tasks Requirements Here's what we require{{:}} Demonstrated success in meeting clearly defined service delivery Key Performance Indicators (KPIs). Proven track record of implementing and sustaining continuous improvement initiatives within operational and service environments. Proficiency … the Microsoft Office Suite, particularly Excel, with expertise in utilising Pivot tables and formulas. Comprehensive understanding of the demands of working within time-sensitive service environments. Highly adept in IT usage, including proficiency in business software and systems, as well as the Microsoft Office Suite. Effective influencing and persuasion more »

health checks can take place on our mobile treatment unit, to local community centres, shopping centres and workplaces. Hours: Bank Zero Hours Operates: The service operates 7 days a week, 365 days a year Pay: £12.13 an hour with enhancements for weekend and bank holidays Main duties of the … core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Job description Job responsibilities Duties and Responsibilities To … provide patient education and health promotion To undertake NHS health checks in the community face to face with patients Work to attain the service KPIs and targets Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in more »

Job Description: We are currently seeking a dedicated and experienced Service Desk Controller to join our client's dynamic team. As a Service Desk Controller, you will play a pivotal role in ensuring the smooth operation of our client's service desk, providing essential support to customers … and internal stakeholders. Responsibilities: Act as the primary point of contact for all service desk inquiries, efficiently managing incoming calls and emails. Coordinate service requests and dispatch technicians to customer sites in a timely manner, ensuring adherence to service level agreements (SLAs). Maintain accurate records of … service requests, including tracking progress and documenting resolutions. Collaborate closely with technicians and field service managers to prioritize tasks and optimize resource allocation. Provide exceptional customer service, addressing inquiries and resolving issues with professionalism and expertise. Identify opportunities for process improvement and contribute to the ongoing enhancement more »

The successful candidate will be; Responsible for the development, relationship management and interface with the Service Providers, ensuring that a unified sense of the client premise is maintained at all times. Familiarise themselves with the detailed content of the service specifications for the Property & Facilities Partnership and support … the Senior Corporate Programmes Manager with technical and administrate delivery of the contract. Monitor the delivery of services to specified Service Level Requirements (SLRs) within the agreed contract terms, to ensure the continuing high quality of service delivery. Support the Senior Corporate Programmes Manager with driving … continuous improvements in the delivery of the services by making recommendations and implementation of the SLRs to ensure that they remain challenging and relevant to the client's changing requirements. Ensure the Service Provider meets all compliance obligations in relation to Health & Safety as detailed in both the more »

where compassionate care meets excellence. We're seeking a dynamic Head of Quality and Governance to lead our commitment to exceptional standards and compassionate service delivery. Role Overview: We're looking for an experienced individual to spearhead our quality and governance efforts. In this pivotal role, you'll drive … and support on governance, risk, and compliance matters to staff at all levels. Drive continuous improvement initiatives to enhance the quality of care and service delivery. Maintain an in-depth knowledge of regulatory frameworks and best practices in healthcare quality and governance. Requirements Background in quality and governance roles … Purpose As the Head of Quality and Governance, you will champion a culture of excellence and collaboration throughout the organisation, particularly with the Clinical Service Director. Your primary focus will be to spearhead the advancement of governance and quality initiatives within the Hospice, ensuring meticulous implementation and monitoring of more »

skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and/or incident recoveries. Experience of operating in a service delivery environment with good understanding more »

robust prioritization aligned with operational and Fabric goals. Provide effective and consistent communications and reporting to Fabric and IT stakeholders, including external partners. Support service delivery continuity, maintain quality, and enhance overall employee engagement. Navigate through complexity, remove blockages, and drive innovation, setting the stage for future reuse. more »

recruiting for an Apprentice Client Relation Advisor, the successful candidate will work towards a Level 2 qualification in Customer Service. Role As a Customer service Apprentice/Client relations advisor Apprentice your training will include: • Answering incoming customer calls promptly and efficiently • Responding to and taking necessary actions on … company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of SECOM's operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve … safety standards, promoting a safe working environment, and completing all required e-learning modules to maintain compliance. Training Work Based Learning Level 2 Customer Service Practioner Functional Skills Maths/English Progression onto full time employment Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »

recruiting, mentoring, and guiding a team to deliver top-notch Hard FM services . Implementing strategies to boost business performance, recognising ways to enhance service quality, and ensuring adherence to industry regulations and benchmarks. What you will do: As the Director Manager, your primary goal is to ensure that … Mitie's service delivery meets compliance standards, contractual obligations, and business-specific needs to enhance the success of the account and facility. This involves managing budgets, forecasting financial performance, and driving growth and performance. Leading by example, the role fosters an engaged workforce through trust and effective communication. more »