3 Service Desk Manager Jobs in Yorkshire

IT Service Desk manager YORK (YO26) £37k pa Invigorate Recruitment is working with its client a UK-based training company seeking an experienced IT Service Desk Manager The ideal candidate will be responsible for managing information technology support functions of the company including company … opportunity for a motivated individual with strong communication skills who can work with a small team to help the wider company. Key Responsibilities IT Service Desk Manager Provide 2nd/3rd line technical support to end-users, resolving complex hardware, network and software issues in a timely … other departments to troubleshoot and resolve IT-related issues. Ensuring that support tickets are completed promptly and documented correctly. Skills and Qualifications for the Service Desk Manager: Proven experience in IT support, especially network and system administration. Strong knowledge of IT infrastructure, including firewalls, switches, routers, and more »

Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to … and resolved within SLA. Working with the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding customer more »

Job summary An exciting opportunity has arisen for a Deputy IT Service Desk Manager at Barnsley Hospital. We are a small but innovative team that like to push the boundaries of what is possible. In the role you will be responsible for line management, of the IT … Service Desk. You'll work closely with the IT Service Desk Manager to ensure high quality day to day operational IT support services for the organisation. You'll support the personal development across the team, manage one-to-one and act as an escalation point where … necessary. To be considered for this role you must have experience working at team lead level across a busy IT service desk. You will have a hands-on technical background and be able to act as an escalation point where necessary. You'll have experience in day-to-day more »