Service Desk Manager Jobs in Yorkshire

Service Desk Manager
England > Yorkshire

The median Service Desk Manager salary in Yorkshire is £48,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 199 304 272
Rank change year-on-year +105 -32 -37
Permanent jobs requiring a Service Desk Manager 23 8 11
As % of all permanent jobs advertised in Yorkshire 0.40% 0.097% 0.15%
As % of the Job Titles category 0.42% 0.11% 0.16%
Number of salaries quoted 16 8 11
10th Percentile £36,250 £35,100 -
25th Percentile £37,500 £37,590 £33,750
Median annual salary (50th Percentile) £48,000 £39,016 £37,500
Median % change year-on-year +23.03% +4.04% +11.11%
75th Percentile £55,000 £41,125 £43,250
90th Percentile £58,750 £45,250 £48,750
England median annual salary £50,250 £50,000 £50,000
% change year-on-year +0.50% - +17.65%

All Permanent IT Job Vacancies
Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 5,473 7,545 6,921
% of permanent jobs with a recognized job title 95.27% 91.22% 96.42%
Number of salaries quoted 4,226 3,573 4,656
10th Percentile £27,000 £31,050 £28,189
25th Percentile £35,000 £39,375 £37,500
Median annual salary (50th Percentile) £49,068 £54,882 £50,000
Median % change year-on-year -10.59% +9.76% +5.26%
75th Percentile £65,000 £70,000 £65,000
90th Percentile £80,000 £82,500 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Desk Manager
Job Vacancy Trend in Yorkshire

Job postings that featured Service Desk Manager in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Desk Manager in Yorkshire

Service Desk Manager
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Manager in Yorkshire.

Salary trend for Service Desk Manager in Yorkshire

Service Desk Manager
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Desk Manager in Yorkshire over the 6 months to 4 May 2024.

Salary histogram for Service Desk Manager in Yorkshire

Service Desk Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the Yorkshire region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +98 14 £48,000 +23.03%
East Yorkshire - 3 £40,000 -
North Yorkshire +44 2 £35,000 +7.69% 2
South Yorkshire +40 1 £50,000 +23.46% 1
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 4 May 2024, Service Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Service Desk Manager in the job title.

1 11 (47.83%) Service Management
1 11 (47.83%) ITIL
2 8 (34.78%) ServiceNow
2 8 (34.78%) Performance Metrics
3 7 (30.43%) Billing
3 7 (30.43%) Azure
3 7 (30.43%) Front Office
3 7 (30.43%) Finance
3 7 (30.43%) Customer Service
4 6 (26.09%) Active Directory
4 6 (26.09%) Problem Management
4 6 (26.09%) Entra ID
4 6 (26.09%) Microsoft 365
5 4 (17.39%) Microsoft
5 4 (17.39%) Manufacturing
5 4 (17.39%) Social Skills
6 3 (13.04%) Organisational Skills
6 3 (13.04%) Public Sector
6 3 (13.04%) Windows
6 3 (13.04%) Linux
6 3 (13.04%) SharePoint
6 3 (13.04%) User Experience
6 3 (13.04%) Analytical Skills
6 3 (13.04%) Ticket Management
6 3 (13.04%) Mac OS
6 3 (13.04%) Stakeholder Management
6 3 (13.04%) Root Cause Analysis
7 2 (8.70%) Incident Management
7 2 (8.70%) Cybersecurity
7 2 (8.70%) Service Delivery

Service Desk Manager Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) SharePoint
Cloud Services
1 7 (30.43%) Azure
2 6 (26.09%) Entra ID
2 6 (26.09%) Microsoft 365
General
1 7 (30.43%) Billing
1 7 (30.43%) Finance
1 7 (30.43%) Front Office
2 4 (17.39%) Manufacturing
2 4 (17.39%) Social Skills
3 3 (13.04%) Analytical Skills
3 3 (13.04%) Organisational Skills
3 3 (13.04%) Public Sector
4 1 (4.35%) Retail
Miscellaneous
1 2 (8.70%) Onboarding
Operating Systems
1 3 (13.04%) Linux
1 3 (13.04%) Mac OS
1 3 (13.04%) Windows
Processes & Methodologies
1 11 (47.83%) ITIL
1 11 (47.83%) Service Management
2 8 (34.78%) Performance Metrics
3 7 (30.43%) Customer Service
4 6 (26.09%) Problem Management
5 3 (13.04%) Root Cause Analysis
5 3 (13.04%) Stakeholder Management
5 3 (13.04%) Ticket Management
5 3 (13.04%) User Experience
6 2 (8.70%) Cybersecurity
6 2 (8.70%) Incident Management
6 2 (8.70%) ITSM
6 2 (8.70%) Service Delivery
7 1 (4.35%) Collaborative Working
7 1 (4.35%) Continuous Improvement
7 1 (4.35%) Decision-Making
7 1 (4.35%) Infrastructure Engineering
7 1 (4.35%) Problem-Solving
7 1 (4.35%) Resource Allocation
7 1 (4.35%) Stakeholder Engagement
Qualifications
1 1 (4.35%) ITIL Certification
System Software
1 6 (26.09%) Active Directory
Vendors
1 8 (34.78%) ServiceNow
2 4 (17.39%) Microsoft