31 to 55 of 65 Service Manager Jobs in London

Global Professional Services Procurement Manager @ £Multi-Billion FMCG | £60,000 - £70,000 inc. Car Allowance (Cash) + 10% Bonus | London (Hybrid) If you are interested, please apply below or send your CV to jobsoe@bramwithconsulting.co.uk My client is a Thriving £Multi-Billion FMCG Giant who boast a Vast … offering a Lucrative Package of up to £70,000 (inc. Car Allowance) with an additional 10% Bonus on top. Global Professional Services Procurement Manager Responsibilities: will be responsible for leading end-to-end sourcing activity across a diverse range of categories within Professional Services. ( HR, Consultancy, Fleet, Insurance … the Professional Services category by innovating, developing and implementing leading procurement strategies to deliver cost savings to the business. Global Professional Services Procurement Manager Desired Background: Services category knowledge and tangible end-to-end procurement. within Professional Services, HR, Consultancy, Fleet, Insurance and Travel. record of consistent performance more »

adaptability and positive attitudes to set them up for success in our fast changing world. We now have an exciting opportunity for an Incident & Service Request Manager to join our fantastic team. This is a Hybrid role working 2 days a week at our Head Office in … London. About the role The purpose and prime objective of the Incident (IM) and Service Request Manager (SR) is for delivering effective IM/MIM (Major Incident Management) resulting in the provisions of stable and robust services to the global business. Focus is on restoring service … permanently. Key Responsibilities will include, (but not limited to): The IM/SR will create, manage and continually improve the incident (Including major) and service request management process and activities to ensure they operate efficiently and effectively and that they comply with governance and controls. You will work with more »

We have a new and exciting opportunity for an experienced Audio Visual Service Delivery Manager to lead and inspire the Production team, based onsite with our client who is one of the world’s leading technology companies. This role is responsible for leading the Events and Video … Production service which consists of Leads, Technicians, Producers, Editors & Coordinators. Salary: Up to £75,000 The services deliver end-to-end event production including technical coordination, presentation setup and support, AV/VC services, streaming, event management and creative production. The ideal candidate should have a client centric focus … quantifiable leadership talents and a desire to model continuous service improvement. Exposure to working within AV, Events, Broadcast and/or Production is a must. The Day-to-Day Client Collaboration & Relationship: ● Represents our clients’ services in customer engagements ● Builds a robust, trusting relationship with all client stakeholders ● Collaborates more »

Job Description Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: Supporting various teams across the CS Department and the Company to ensure the … highest quality of service to our Customers - both internal and external. Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. Processing all enquiries professionally and efficiently, ensuring customers … sense of humour whilst working in a fast-paced dynamic team! Essential Skills ... At least 2+ years of experience in a customer facing Service Desk role , ideally in a SaaS environment within the Internet industry. Working knowledge and experience of ITIL Service Management concepts, and how these more »

desk promoting automation and workflow wherever possible. Location: Westminter, London Salary: up to £450 per day (Outside - 6 month contract) Your role as IT Service Desk Manager Knowledge and understanding of best practices for service management. Knowledge of M365 product suite and administration of security, compliance … ability to think critically about systems and to adjust consistently as needed. An ability to balance and plan the short-term actions of the service desk function. Demonstrable experience leading a service desk environment. Experience managing incident response and escalation. Experience creating processes and solutions using ITSM tools more »

Job Description: The Service Design Transition Manager plays a critical role in ensuring the smooth transition of services from the design phase to operational readiness. This role involves collaborating with various stakeholders to understand requirements, design service solutions, and manage the transition process effectively. The ideal … Lead the transition of new services and changes into the operational environment, ensuring minimal disruption to business operations. Collaborate with cross-functional teams, including service design, development, testing, and operations, to ensure alignment throughout the transition process. Develop and maintain transition plans, timelines, and documentation, identifying key milestones and … to assess the effectiveness of transition activities and identify areas for improvement. Stay updated on industry best practices, emerging technologies, and trends related to service design and transition management. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred. Proven experience more »

Role Purpose This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our client’s customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact of how our customer conducts … customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate and up to date, maintaining the level of service support required. Act as the interface between … activities. Responsible for identifying customer training requirements and providing in-person training where required. Skills & Qualifications Proven experience in a Customer Success Management/Service Delivery role in the communications domain. Passionate about satellite technology and comfortable with technical lingo. Excellent People and relationship management skills. Able to multi more »

Your Role Salesforce Senior Technical Architects are Salesforce platform experts who can take the puzzle-pieces that are a client's business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably more »

growing in both demand and complexity. The areas covered in this role are diagnostic cardiology, respiratory physiology and neurophysiology with a specialist catheter laboratory service at the West Middlesex University Hospital and pacing clinics/implants at both sites. A key function of this role is to work alongside … RTT target. Identify improvement objectives and where appropriate identify aspects of the system that require improvement to reduce risks and prevent non-conformances. Identify service improvement and developments and make recommendations to the appropriate stakeholders. Undertake data analysis as required by the Quality Management System. Represent the department at … Directorate, Divisional and Trust Diagnostic/DM01 meetings. Responsible for staff within the Diagnostic Physiology department to ensure they provide an efficient and effective service of a high standard in terms of quality and output. Be the delegated budget holder and authorised signatory and maintain budget within agreed financial more »

are there but need some nurturing to ensure they flourish and scale with the business growth. The role is ideally suited to a passionate Service Delivery Manager looking to take on more ownership. Business tools provision is via the Office 365 suite of applications. Matter and practice … the availability of all required hardware, software, and support, to enable the day-to-day operation of the firm; and manage the overall IT service provision for Tuckers Solicitors. Role and responsibilities Management of the IT team, including ensuring clear deliverables are in place and progress tracked against them. … Responsibility for ensuring that everyone having access to Tuckers environments have the appropriate level of training. Monitoring IT contracts, ensuring compliance to terms and service agreements, and ensuring renewals are flagged on a timely basis to enable commercial review and negotiations (overall approval of signatory sits with the Managing more »

A global insurance firm are looking to expand their team in London. Our client is currently looking for a passionate Service Delivery manager with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. This is … about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to … Operations function. Requirements · Proven experience within IT services delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security Operations, IT Service desk, Software Support and Cloud Services · Experience within financial service or insurance is a plus · Experience in managing people and driving process and more »

We are looking into 3 TSM Roles currently for Main Contractors who are specialist in fit out & refurb. TSM - Cut & Carve Refurb & Fit Out (Commercial Office & Refurb) Up to £10million. TSM - CAT A & B Fit Out - up to £15million Senior more »

Are you curious about what else could be out there and maybe looking for an employer that appreciates the importance of a sense of purpose and autonomy? I am expanding our Life Sciences Client Services team for EMEA and am more »

Technical Services Manager - FM Service Provider - Moorgate, City of London - Up to £75,000 An exciting opportunity has arisen to work at an iconic building for a leading FM Service Provider based in Moorgate, City of London. GH Engage are currently recruiting for a Technical Services … the agreed timescales, managing the workload accordingly. Responsible for Statutory & Code compliance of sites. Work closely with the technical team to ensure that the service levels are maintained to a consistently high level. Manage regular and ongoing projects alongside the onsite project team. Meet with the client to establish … Reports on a monthly basis. Uphold high levels of communication with the client, responding to queries and requests in a timely manner. Ensure all service records are recorded accurately, with all relevant information detailed, within the agreed timelines. Investigate and report on major Operational incidents. Ensure all paperwork is more »

and execute IT strategies. * Ensure an efficient and robust IT support function covering managing requests, incident, problem, and change management. * Work with IT Managed Service Providers, ensuring IT services align with needs. * Maintain maximum system uptime and promptly address system issues, particularly related to Microsoft Dynamics CRM and Azure … platforms. * Oversee IT security, software licensing, hardware procurement, and user distribution. * Developing and enforcing IT security policies and procedures. * Provide regular IT service performance reports and ensure IT contingency plans are effective, updating, as necessary. * Assist in IT-related projects, offering technical guidance on procurement and implementation, especially within … You will manage in-house IT support activities, include network infrastructure and AV, ensuring staff are effectively assisted with technical problems beyond the Managed Service Provider's scope. If you enjoy a varied role in a smaller company, then this position will be for you - you want to use more »

IT Desktop Services Manager, London (Hybrid) £50-70k + bonus + benefits Working for at truly great company, continually striving to be amazing. A corporate financial services that has a family, colleague first feel - where you can develop & progress. You will be joining a IT Team who … line team and improving IT Operations and EUC services? In this role, you will be tasked with elevating the customer experience within the IT service domain, focusing on managing daily operations and leading the 2nd line team to ensure optimal user engagement. This will entail building relationships with business … stakeholders, driving IT transformation initiatives, and overseeing service change activities. Key responsibilities will include team management, driving transformation efforts in people, processes, and technology, providing cross-functional collaboration, and promoting continuous improvement in the modern desktop service landscape. Additionally, you will need adept reporting skills, ongoing performance management more »

About The Role More exciting opportunities has arisen at Morrison Telecom Services, and we are now looking for a Team Manager with Copper installation experience based in London. MGroup Services Telecom Division operates in the fixed line telecommunications market offering a full life cycle of survey, design, build … services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the business. … work stack as required. Providing site cover for engineer absences and ad-hoc jobs to ensure customer commitments are met. Providing cover for the Service Delivery Managers in terms of annual leave and sickness cover. Ensuring that all engineers are fully trained and accredited for the tasks at hand more »

About Serverfarm Serverfarm is a unique Data Centre developer and operator – and the global leader in Data Centre Management as a Service (DMaaS). For over 24 years, we’ve maximised operational efficiencies and managed critical IT infrastructure and environments for the world’s top enterprises. Our Vision To … thorough understanding of the capabilities of Serverfarm to enable the delivery of a broader set of services to our customers. • Assist the Contracts Manager by reporting on Highlights, Lowlights, Challenges … and Priorities to showcase project achievements and improvement areas. • Report all new customer opportunities to the Management Team, which would enable extension of our service offerings to customers and/or enhance our team’s skill sets. • Assist in the alignment of future staffing plans to strategies and future more »

successful execution of campaigns to meet client objectives. They will collaborate with cross-functional teams, including creative, project management and production, to deliver exceptional service and drive client satisfaction. Assisting the wider team, the Account Manager will ensure efficient account operations and will instill a strong client … service ethic to deliver against our scope of work with exceptional quality output. As an Account Manager, you will work closely with the Senior Account Director managing the running of the accounts, assessing client needs and objectives, managing briefs from start to finish as well as nurturing … all times, ensuring everyone is fully informed and proactively managing expectations. The Account Manager will have an unbending commitment to providing quality service to clients Manage the delivery of client briefs across multi-channel campaigns and projects against agreed timeframes, budgets, resources and outcomes Contribute to the more »

time; Mon - Fri Job Responsibilities: Serves as the primary liaison with key client representatives in the United Kingdom with the goal of owning the service delivery relationship for these clients; Drives overall client satisfaction through effective coordination and communication of client deliverables; Leads project team of Associate Project Managers … training and mentoring to new hires and current employees; Instills confidence with the client and serves as a primary public face of Epiq’s service delivery offering. Job Requirements: A solid understanding of Class Action and Restructuring support industry. Two or more years of experience in project management positions … with law firms, corporate legal departments or Class Action service providers is preferred. Demonstrated success in the management of simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client more »

who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated team … and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all nurses more »

Technical Services Manager Client Direct - Commercial Property Services £70-72k London - Euston Annual Bonus Excellent Pension Private Healthcare Dental Scheme Our customer are one of the highest profile commercial Property & Real Estate organisations in the UK, with a number of high profile developments and multi-tenant buildings … tender interviews. Produce client contract placing report. Manage contractor closely during mobilization period and through to completion. · To ensure that the senior technical services manager, estate director and building management team are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency … and rare opportunity to work "in-house", with the security and fantastic benefits which accompany these roles. It will suit an experienced Technical Services Manager with experience managing within commercial multi-tenant environments, either currently working in-house/managing agent, or on the FM service provider more »

Customertimes is looking for a dedicated and experienced Senior IT Services Sales Manager with extensive experience in IT services sales, account management, client relationship management, strategy, and business development. The successful candidate has a proven track record of delivering outcomes that align with clients' priorities and driving business … industry companies Outstanding negotiation and consultative sales skills Excellent leadership and management skills Strong analytical and problem-solving skills Effective communication skills Unparalleled customer service skills Also, the most successful candidates would have: experience selling Custom Software Development, System Integration, and/or Digital Engineering Services (i.e., outstaffing) experience more »

HVAC, Technical Building Services Manager (Mechanically biased) - £75,000 East London - Liverpool Street. Want to work for a Family Run business, who still operate with the same values? Are you technically qualified, mechanically, with previous management experience? We are seeking an experienced technical services manager to … negotiation of dilapidation claims · Ensure that all services operate to their optimum energy efficiency and strive for continuous improvement. · Provide a full technical support service to internal departments · Support construction and development teams with the transition to management (where applicable) · Ensure suitable and sufficient training is provided to all … property records ensuring the latest versions are uploaded to the relevant portal · Support customers with all technical queries, applications and issues delivering excellent customer service levels at all times · Manage positive relationships with occupiers ensuring they understand the technical operation of the building and their responsibilities for maintenance and more »

Technical Services Manager Leading FM Provider Canary Wharf - up to 75K + Package Would you like to work for one of the leading maintenance providers in London? Have you got a proven track record with the technical facilitiesand maintenance services industry? If so please read on... An excellent … in the facilities industry. They currently maintain a number of facilities and maintenance contracts across the UK and are looking for a Technical Services Manager to work at a high profile buildings based inCanary Wharf. The role will also be responsible for managing the maintenance team on site … and also dealing with external subcontractors. The Technical Services Manager will also need to maintain the site's PPMs to 100% completion at a high quality level, ensure compliance and health and safety are conducted to a high standard and also make sure the asset registeris updated on more »